business plan as a management tool

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5 Best Business Plan Software in 2022

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When you’re starting a business, developing a strong business plan will be one of the first steps you take. Your business plan will cover everything from a detailed explanation of your products or services and pricing model to at least three years of financial projections—plus much more. Therefore, whether you’re not sure how to get started or you’re just looking to make the process easier, you may want to turn to business plan software for help.

In this guide, we'll break down five of the best business plan software options—discussing their pros, cons, features, pricing, and more—so you have all the information you need to decide which solution is right for your small business.

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The 5 best business plan software options

The right business plan software will make the process of writing your business plan much simpler. Like many business software solutions, however, there are a number of different business plan software options out there—each of which has a unique set of features, user experience, and price.

This being said, if you're looking for a place to start your search for the best business plan software, you can explore the five top options below:

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We’ll start with a brief questionnaire to better understand the unique needs of your business.

Once we uncover your personalized matches, our team will consult you on the process moving forward.

1. LivePlan

Best overall business plan software.

If you want template-rich, modern-feeling business plan software, then LivePlan may be the right pick for you. LivePlan excels with their user interface, which feels updated and slick, and also offers intuitive, easy-to-use features and options.

Their step-by-step instruction will help you kick things off from the beginning, and you can take advantage of their online learning center to continue to gain business skills.

Affordable plans, including pay-as-you-go option

No long-term contracts or cancellation fee; 60-day money-back guarantee

Modern, intuitive interface; cloud-based, can be used on Mac, PC, as well as tablets

Ability to create unlimited plans in one account; over 500 customizable templates

Variety of business resources including video tutorials, step-by-step instruction, and general customer support

Limited integration options

Challenging to enter your own financial modeling projections

Can be difficult to learn

Ability to create an unlimited number of business plans on one account

More than 500 business plan templates spanning various industries

Integration with Xero and QuickBooks Online

Real-time tracking of financial data with accounting integrations

Ability to export your business plan to Word or PDF

Expert advice and step-by-step instruction included

Performance dashboards for tracking against budgets and sales goals

Ability to create and export a one-page pitch executive summary

Annual plan: $15 per month, billed every 12 months

Six-month plan: $18 per month, billed every six months

Pay-as-you-go plan: $20 per month, billed once every month

2. GoSmallBiz

Best for multiple business management tools in one platform.

Next on our list of the best business plan software options is GoSmallBiz, which is much more than just a business plan software. With GoSmallBiz, you have access to business continuity planning software with features that cover creating a roadmap, working through business and legal forms, building a website, and more.

In this way, GoSmallBiz is great for startups or newer businesses looking to access multiple business management tools through one platform.

Unlimited business consultation and extensive library of online resources

Multiple business tools in one software

Website consultation analysis and business assessment

Industry-specific business plan templates with emphasis on financial projections and statements

Expensive monthly cost compared to alternatives

Limited business plan features

Entire business plan can only be exported to Microsoft Word

Outdated interface

Industry-specific business plan templates with step-by-step building wizard

Ability to create financial statements and projections

Free website hosting and website builder

Customer relationship manager with integration with MailChimp

Digital marketing dashboard with social media and Google Analytics integrations

HR document builder

Corporate minutes writer

Business documents library

Business courses library

Unlimited business consultation

$39 per month, no contracts, free cancellation

Best for simple, fast business plan creation.

If you're looking for free business plan software, Enloop will be one of your closest options—they offer an all-inclusive seven-day free trial, no credit card required. Additionally, unlike some of the other options on our list, Enloop is strictly dedicated to business plan creation, including automated text writing, financial forecast comparisons, and a real-time performance score that tracks your progress.

This being said, if you'd prefer the most straightforward, fast, and simple way to write your business plan, Enloop will be a platform worth considering.

Simple and straightforward software, solely dedicated to business plan creation

Seven-day free trial

Automatic text generation available to streamline the writing process

Affordable plans with annual discount option

Limited additional educational resources

Only one template option

No integration options

Ability to create three business plans with customizable text, images, tables, charts, and over 100 currency symbols and formats

Includes automatic text generation for each plan section that you can then customize

Automatically generated financial statements

Includes financial performance comparison analysis (using three ratios with Detailed plan and 16 with Performance plan)

Real-time performance score to track your progress

Ability to invite users to edit (two with Detailed plan, five with Performance plan)

Pass/fail report and certificate to help you identify issues with your plan

Free plan: Seven-day free trial with no credit card required

Detailed plan: $19.95 per month or $11 per month, paid annually

Performance plan: $39.95 per month, or $24 per month, paid annually

Best for startups looking to acquire funding or find investors.

Part of the Startups.com suite, Bizplan gets top marks for their user interface—it’s intuitive, easy to use, and modern. You’ll work with a step-by-step business plan builder to get exactly what you’d like from your business plan. It may remind you of a modern website builder, since it has drag-and-drop tools to build templates.

Moreover, for one subscription fee, you have access to all of the tools in the Startups.com network, including self-guided courses, how-to guides, masterclass videos, and more. All in all, with a direct connection to Fundable, Bizplan is a top business plan software option for startups looking to acquire funding and find investors.

Subscription gives you access to all Startups.com tools

Lifetime access subscription option

User-friendly drag-and-drop business plan builder

Excellent educational resources

Connection to Fundable great for businesses looking for capital

No free trial

No templates based on industry

No mobile access

Drag-and-drop templates for business plan building

Financial command center to track all business financials in one place

Unlimited account collaborators

Ability to share business plan online with investors

Online resources including self-guided courses, masterclass videos, how-to guides, mentorship access

Unlimited software use for Fundable, Launchrock, and Startups.com

Monthly plan: $29 per month

Annual plan: $20.75 per month, billed at $249 per year

Lifetime access: $349 one-time fee

5. PlanGuru

Best for financial planning and budgeting.

Finally, for some of the strongest financial features among business plan software options, including budgeting and forecasting, you might check out PlanGuru. Whereas the other solutions we've reviewed were first and foremost focused on writing a business plan, PlanGuru is dedicated to business financial planning —providing the tools you need to create budgets, financial forecasts, reports, and more.

Therefore, if you need a software solution that can streamline the financial piece of your business planning processes, PlanGuru will certainly have the most to offer.

Extensive financial tools and detailed forecasting, budgeting, and reporting capabilities

Substantial library of resources

Cloud-based and desktop options

14-day free trial and 30-day money-back guarantee

Expensive, especially for additional users

Only focuses on the financial aspect of business planning; no templates or tools for basic business plan writing

Difficult to use without prior financial knowledge

Cloud-based version of software, as well as locally installed Windows version (desktop version has a few more features)

Works with QuickBooks Online, Xero, and Excel

Budgeting and forecasting for up to 10 years

Over 20 standard forecasting methods

Formula builder to create custom methods

Ratios and KPIs

Dashboard and reporting tools

Help guides, video tutorials, knowledgebase, and live U.S.-based customer support

14-day free trial

$99 per month (additional users $29 per month)

$899 per year (additional users $299 per year)

What to look for in business plan software

Ultimately, it's up to you to decide, which, if any, of the best business plan software solutions on our list is right for your business.

So, if you're trying to figure out how to choose between the various options out there, it might be helpful to compare your top choices based on the following criteria:

Features: As we've seen different business plan software solutions offer different features. You'll want to look carefully at the feature list of any software and determine what features are most important for your business needs. Do you need an extensive library of templates with detailed customization? Would you prefer software that includes an online learning center for business skills? Are you looking for a solution that combines business plan writing with other tasks? It may be useful to list out your ideal feature set, so you can compare individual software plans to that list.

Price: Although you might be able to find some free business plan software options (or at the very least, free trials), in most cases, you'll need to pay a subscription fee to access the platform you choose. Therefore, you'll want to think about what your budget is for this business tool and what type of software is most cost-effective for your needs.

User experience: User experience can vary widely among different business plan software options. You’ll find some programs that are newer or have been recently updated. Others might have the kind of interfaces that felt new years ago but are now pretty out of date—and, subsequently, make them a little harder to use. The right user experience for your needs is genuinely a matter of opinion and comfort—nevertheless, it's worth testing thoroughly testing out a platform to ensure that it can truly work for you before investing in a monthly or annual subscription.

The bottom line

There's no doubt that properly crafting your business plan is important for the future growth and success of your small business. Luckily, the right business plan software should make the process much simpler.

This being said, whether you opt for one of the best business plan software options listed here, or another platform entirely, you'll want to take the time to compare multiple solutions and ensure you choose the one that's right for your business.

As we mentioned, it can be helpful to think about the features you're looking for, your budget, and your user-experience preferences ahead of time—that way, you'll have a set of criteria in mind as you explore different solutions.

Ultimately, perhaps the best thing you can do to find the right software is to actually test out the platforms themselves—either by using a free trial or a money-back guarantee.

This article originally appeared on JustBusiness, a subsidiary of NerdWallet.

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• 5 Best Business Plan Software and Tools in 2023 for Your Small Business

Data as of 3 /13/23 . Offers and availability may vary by location and are subject to change.

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A business plan can do a lot for your business. It can help you secure investors or other funding. It can give your company direction. It can keep your finances healthy. But, if we’re being honest, it can also be a pain to write.

Luckily, you don’t have to start from scratch or go it alone. Business plan software and services can help you craft a professional business plan, like our top choice LivePlan , which provides templates, guidance, and more.

You’ve got quite a few choices for business plan help, so we’re here to help you narrow things down. Let’s talk about the best business plan tools out there.

• LivePlan : Best overall
• BizPlanBuilder : Most user-friendly
• Wise Business Plans : Best professional service
• Business Sorter : Best for internal plans
• GoSmallBiz.com : Most extra features
• Honorable mentions

Business plan software 101

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LivePlan: Best overall business plan software

Data as of 3 /13/23 . Offers and availability may vary by location and are subject to change. *With annual billing

LivePlan has been our favorite business plan software for a while now, despite the stiff competition.

There’s a lot to like about LivePlan. It has pretty much all the features you could want from your business plan software. LivePlan gives you step-by-step instructions for writing your plan, helps you create financial reports, lets you compare your business’s actual financials to your plan’s goals, and much more. And if you ever need inspiration, it includes hundreds of sample business plans that can guide your writing.

LivePlan software pricing

But the best part? You get all that (and more) at a very competitive price. (You can choose from annual, six-month, or monthly billing.) While LivePlan isn’t quite the cheapest business plan builder out there, it’s not too far off either. And if comes with a 60-day money back guarantee. So there’s no risk in trying LivePlan out for yourself.

With a great balance of features and cost, LivePlan offers the best business plan solution for most businesses.

BizPlanBuilder: Most user-friendly

Need something easy to use? BizPlanBuilder fits the bill.

BizPlanBuilder doesn’t have a flashy, modern user interface―but it does have a very clear, intuitive one. You’ll be able to see your plan’s overall structure at a glance, so you can quickly navigate from your title page to your market trend section to that paragraph on your core values. And as you write, you’ll use a text editor that looks a whole lot like the word processing programs you’re already familiar with.

BizPlanBuilder software pricing

Data effective 3/13/23. At publishing time, amounts, rates, and requirements are current but are subject to change. Offers may not be available in all areas.

BizPlanBuilder also offers lots of helpful guidance for actually writing your plan. It gives you pre-written text, in which you just have to fill in relevant details. It offers explanations for what information you need to include in each section of your plan and way. It even gives you helpful tips from experts, so you’ll have all the information you need to plan like a pro.

So if you want planning software with almost no learning curve, you’ll like BizPlanBuilder.

Wise Business Plans: Best professional service

• Custom quote

Unlike all the other companies on this list, Wise Business Plans doesn’t offer software. Instead, it offers professional business plan writing services―meaning someone does all the hard work for you.

Now, you might think that sounds expensive―and you’re probably right (you have to request a custom quote for your plan). But there’s a lot to be said for expertise, and Wise Business Plans has plenty of that. Your business plan will get written by an experienced writer (with an MBA, no less). They’ll get information from you, do their own research, and then write your plan. You get one free revision, and you can always pay for more.  

Wise Business Plans service pricing

Your end result will be a polished, entirely original business plan. (You can even get printed copies.) And best of all, you won’t have to spend your precious time working on the plan yourself. Wise Business Plans takes care of all the hard parts, and makes your business look good while doing it. Sounds like a service worth paying for, right?

Put simply, if you want the most professional business plan possible, we recommend using Wise Business Plans’s writing service.

Business Sorter: Best for internal plans

Many businesses need plans to show to people outside the company (to get financing, for example). But what if you just need a plan for internal use? In that case, we suggest Business Sorter.

Business Sorter uses a unique card-based method to help you craft the perfect business plan. (You can watch a demo video to see how it works.) You’ll plan some of the usual things, like finances and marketing. But Business Sorter also lets you make plans for specific teams and team members. It also emphasizes more internal matters, like operations, that might get overlooked in a business plan for outsiders.

Business Sorter software pricing

After you’ve made your business plan, Business Sorter also helps you stay accountable to it. You can create tasks, give them deadlines, and assign them to team members―giving you basic project management tools to make sure your business plans become business actions. (Oh, and did we mention that Business Sorter has the lowest starting prices of any software on this list?)

It all adds up to a business plan software that works great for internal planning.

GoSmallBiz: Most extra features

Want to get way more than just business planning software? Then you probably want GoSmallBiz.

See, GoSmallBiz offers business plan software as part of its service―but it’s just one part of a much bigger whole. You also get everything from discounts on legal services to a website builder to a CRM (customer relationship manager) to business document templates. And more. In other words, you get just about everything you need to get your startup off the ground.

GoSmallBiz software pricing

Don’t worry though―you still get all the business planning help you need. GoSmallBiz gives you business plan templates, step-by-step instructions, and the ability to create financial projections. And if you get stuck, GoSmallBiz will put you in touch with experts who can offer advice.

If you want business planning and much, much more, give GoSmallBiz a try.

• PlanGuru : Best financial forecasting
• EnLoop : Cheapest tool for startups

We recommend the software above for most business planning needs. Some businesses, though, might be interested in these more specialized planning software.

Honorable mention software pricing

PlanGuru: Best financial forecasting features

PlanGuru is pretty pricey compared to our other picks, but you might find its forecasting features worth paying for. It has more forecasting methods than other software (over 20) plus it lets you forecast up to 10 years.

EnLoop: Cheapest tool for startups

EnLoop doesn’t have our favorite features or interface, but it does have really, really low pricing plus a seven-day free trial. It's the most affordable software for startup business planning and still provides all the essential features like financial analysis, team collaboration, charting, and more.

Data as of 3 /13/23 . Offers and availability may vary by location and are subject to change. * With annual billing

Several of our previous favorite planning software, including BusinessPlanPro and StratPad, seem to have gone out of business.

A business plan is a written, living document that tells the story of your business and what you plan to do with it. It serves as the source of truth for you—the business owner—as well as potential partners, employees, and investors, but it also serves as a roadmap of what you want your business to be.

Why you need a business plan

While some small-business owners don’t see the point of creating a formal business plan, it can have some concrete benefits for your business. For example, one 2016 study found that business owners with written plans are more successful than those that don’t. 1

Still too vague? Then let’s get specific.

If you ever seek business funding (from, say, banks, angel investors , or venture capitalists ), you’ll have to prove that your business deserves the money you want. A formal business plan―complete with financial data and projections―gives you a professional document you can use to make your case. (In fact, most potential investors will expect you to have a business plan ready.)

Even if you’re not seeking funding right now, a business plan can help your business. A formal plan can guide your business’s direction and decision making. It can keep your business accountable (by, for example, seeing if your business meets the financial projections you included). And a formal plan offers a great way to make sure your team stays on the same page.

What to include in your business plan

Not all business plans are created equal. To make a really useful business plan, you’ll want to include a number of elements:

• Basic information about your business
• Your products/services
• Market and industry analysis
• What makes your business competitive
• Strategies and upcoming plans
• Your team (and your team’s background)
• Current financial status
• Financial and market projections
• Executive summary

Of course, you can include more or fewer elements―whatever makes sense for your business. Just make sure your business plan is comprehensive (but not overwhelming).

How business plan software can help

With so many elements to include, business plan creation can take a while. Business plan software tries to speed things up.

Most business plan software will include prompts for each section. In some cases, you can just fill in your business’s specific information, and the software will write the text for you. In other cases, the software will give you specific guidance and examples, helping you write the text yourself.

Plus, business plan software can help you stay organized. You’ll usually get intuitive menus that let you quickly flip through sections. So rather than endlessly scrolling through a long document in a word processor, you can quickly find your way around your plan. Some software even lets you drag and drop sections to reorganize your plan.

Sounds way easier than just staring at a blank page and trying to start from scratch, right?

Choosing business plan software

To find the right business plan builder for your business, you’ll want to compare features. For example, would you rather write your own text, getting prompts and advice from your software? Or would you rather go with a fill-in-the-blank method?

Likewise, think about the elements you need. If your plan will have a heavy focus on finances, you’ll want to choose business plan software with robust financial projection features. If you care more about market and competitor analysis, look for software that can help with that research.

You may also want to find business plan software that integrates with your business accounting software . Some plan builders will import data from Xero, QuickBooks, etc. to quickly generate your financial data and projections.

And of course, you’ll want to compare prices. After all, you always want to end up with software that fits your business budget.

The right business plan software can make your life easier. With LivePlan ’s wide breadth of features and online learning tools, you can’t go wrong. Plus, BizPlanBuilder 's one-time pricing makes it easy to invest while Business Sorter has a low starting cost. And if you're business is looking to grow, GoSmallBiz and Wise Business Plans will scale with you.

But of course, different companies have different needs. So shop around until you find the software that’s best for you and your business.

Now that you've got a business plan, take a look at our checklist for starting a small business.  It can help you make sure you have everything else you need to get your startup off to a good start!

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• Best Project Management Software and Tools in 2023
• 4 Cost Management Techniques for Small Businesses

Creating a business plan can take anywhere from a couple hours to several weeks. Your timeline will depend on things like the elements you choose to include, whether you use software or hire a writing service, and how much research goes into your plan.

That said, much of the business plan software out there brags that it can help you create a fairly detailed plan in a few hours. So if you’re going the software route, that can help you set your expectations.

If you want to get the most out of your business plan, you should update it on a regular basis―at least annually. That way, you can continually refer to it to inform your company’s strategies and direction.  

At the very least, you should update your business plan before you start looking for a new round of funding (whether that’s with investors or lenders).

Thanks to business plan software, you can easily write your own business plan rather than pay someone to do it for you. And in most cases, software will cost you less than a professional business plan service.

There are some times you might want to go with a service though. If time is tight, you might find that it’s worth the cost of a service. Or if you’ve got big investor meetings on the horizon, you might want the expertise and polish that a professional service can offer.

Ultimately, you’ll have to decide for yourself whether business plan software or a business plan service will work better for your company.

Methodology

We ranked business plan software and tools based on features, pricing and plans, and connections to project management and other services. The value of each plan and service, along with what it offers, was a big consideration in our rankings, and we looked to see if what was offered was useful to small businesses or just extra. The final thing we looked at was the ease of use of the software to see if it's too complex for small businesses.

At Business.org, our research is meant to offer general product and service recommendations. We don't guarantee that our suggestions will work best for each individual or business, so consider your unique needs when choosing products and services.

Sources 1. Harvard Business Review, “ Research: Writing a Business Plan Makes Your Startup More Likely to Succeed .” Accessed March 13, 2023.

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How to Write a Business Plan for a Small Business

Noah Parsons

24 min. read

Updated September 2, 2024

Writing a business plan doesn’t have to be complicated. 

In this step-by-step guide, you’ll learn how to write a business plan that’s detailed enough to impress bankers and potential investors, while giving you the tools to start, run, and grow a successful business.

• The basics of writing a business plan

If you’re reading this guide, then you already know why you need a business plan . 

You understand that writing a business plan helps you: 

• Raise money
• Grow strategically
• Keep your business on the right track 

As you start to write your business plan, it’s useful to zoom out and remember what a business plan is .

At its core, a business plan is an overview of the products and services you sell, and the customers that you sell to. It explains your business strategy: how you’re going to build and grow your business, what your marketing strategy is, and who your competitors are.

Most business plans also include financial forecasts for the future. These set sales goals, budget for expenses, and predict profits and cash flow. 

A good business plan is much more than just a document that you write once and forget about. It’s also a guide that helps you outline and achieve your goals. 

After writing your business plan, you can use it as a management tool to track your progress toward your goals. Updating and adjusting your forecasts and budgets as you go is one of the most important steps you can take to run a healthier, smarter business. 

We’ll dive into how to use your plan later in this article.

There are many different types of plans , but we’ll go over the most common type here, which includes everything you need for an investor-ready plan. However, if you’re just starting out and are looking for something simpler—I recommend starting with a one-page business plan . It’s faster and easier to create. 

It’s also the perfect place to start if you’re just figuring out your idea, or need a simple strategic plan to use inside your business.

Dig deeper : How to write a one-page business plan

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• What to include in your business plan

Executive summary

The executive summary is an overview of your business and your plans. It comes first in your plan and is ideally just one to two pages. Most people write it last because it’s a summary of the complete business plan.

Ideally, the executive summary can act as a stand-alone document that covers the highlights of your detailed plan. 

In fact, it’s common for investors to ask only for the executive summary when evaluating your business. If they like what they see in the executive summary, they’ll often follow up with a request for a complete plan, a pitch presentation , or more in-depth financial forecasts .

Your executive summary should include:

• A summary of the problem you are solving
• A description of your product or service
• An overview of your target market
• A brief description of your team
• A summary of your financials
• Your funding requirements (if you are raising money)

Dig Deeper: How to write an effective executive summary

Products and services description

When writing a business plan, the produces and services section is where you describe exactly what you’re selling, and how it solves a problem for your target market. The best way to organize this part of your plan is to start by describing the problem that exists for your customers. After that, you can describe how you plan to solve that problem with your product or service. 

This is usually called a problem and solution statement .

To truly showcase the value of your products and services, you need to craft a compelling narrative around your offerings. How will your product or service transform your customers’ lives or jobs? A strong narrative will draw in your readers.

This is also the part of the business plan to discuss any competitive advantages you may have, like specific intellectual property or patents that protect your product. If you have any initial sales, contracts, or other evidence that your product or service is likely to sell, include that information as well. It will show that your idea has traction , which can help convince readers that your plan has a high chance of success.

Market analysis

Your target market is a description of the type of people that you plan to sell to. You might even have multiple target markets, depending on your business. 

A market analysis is the part of your plan where you bring together all of the information you know about your target market. Basically, it’s a thorough description of who your customers are and why they need what you’re selling. You’ll also include information about the growth of your market and your industry .

Try to be as specific as possible when you describe your market. 

Include information such as age, income level, and location—these are what’s called “demographics.” If you can, also describe your market’s interests and habits as they relate to your business—these are “psychographics.” 

Related: Target market examples

Essentially, you want to include any knowledge you have about your customers that is relevant to how your product or service is right for them. With a solid target market, it will be easier to create a sales and marketing plan that will reach your customers. That’s because you know who they are, what they like to do, and the best ways to reach them.

Next, provide any additional information you have about your market. 

What is the size of your market ? Is the market growing or shrinking? Ideally, you’ll want to demonstrate that your market is growing over time, and also explain how your business is positioned to take advantage of any expected changes in your industry.

Dig Deeper: Learn how to write a market analysis

Competitive analysis

Part of defining your business opportunity is determining what your competitive advantage is. To do this effectively, you need to know as much about your competitors as your target customers. 

Every business has some form of competition. If you don’t think you have competitors, then explore what alternatives there are in the market for your product or service. 

For example: In the early years of cars, their main competition was horses. For social media, the early competition was reading books, watching TV, and talking on the phone.

A good competitive analysis fully lays out the competitive landscape and then explains how your business is different. Maybe your products are better made, or cheaper, or your customer service is superior. Maybe your competitive advantage is your location – a wide variety of factors can ultimately give you an advantage.

Dig Deeper: How to write a competitive analysis for your business plan

Marketing and sales plan

The marketing and sales plan covers how you will position your product or service in the market, the marketing channels and messaging you will use, and your sales tactics. 

The best place to start with a marketing plan is with a positioning statement . 

This explains how your business fits into the overall market, and how you will explain the advantages of your product or service to customers. You’ll use the information from your competitive analysis to help you with your positioning. 

For example: You might position your company as the premium, most expensive but the highest quality option in the market. Or your positioning might focus on being locally owned and that shoppers support the local economy by buying your products.

Once you understand your positioning, you’ll bring this together with the information about your target market to create your marketing strategy . 

This is how you plan to communicate your message to potential customers. Depending on who your customers are and how they purchase products like yours, you might use many different strategies, from social media advertising to creating a podcast. Your marketing plan is all about how your customers discover who you are and why they should consider your products and services. 

While your marketing plan is about reaching your customers—your sales plan will describe the actual sales process once a customer has decided that they’re interested in what you have to offer. 

If your business requires salespeople and a long sales process, describe that in this section. If your customers can “self-serve” and just make purchases quickly on your website, describe that process. 

A good sales plan picks up where your marketing plan leaves off. The marketing plan brings customers in the door and the sales plan is how you close the deal.

Together, these specific plans paint a picture of how you will connect with your target audience, and how you will turn them into paying customers.

Dig deeper: What to include in your sales and marketing plan

Business operations

When writing a business plan, the operations section describes the necessary requirements for your business to run smoothly. It’s where you talk about how your business works and what day-to-day operations look like. 

Depending on how your business is structured, your operations plan may include elements of the business like:

• Supply chain management
• Manufacturing processes
• Equipment and technology
• Distribution

Some businesses distribute their products and reach their customers through large retailers like Amazon.com, Walmart, Target, and grocery store chains. 

These businesses should review how this part of their business works. The plan should discuss the logistics and costs of getting products onto store shelves and any potential hurdles the business may have to overcome.

If your business is much simpler than this, that’s OK. This section of your business plan can be either extremely short or more detailed, depending on the type of business you are building.

For businesses selling services, such as physical therapy or online software, you can use this section to describe the technology you’ll leverage, what goes into your service, and who you will partner with to deliver your services.

Dig Deeper: Learn how to write the operations chapter of your plan

Key milestones and metrics

Although it’s not required to complete your business plan, mapping out key business milestones and the metrics can be incredibly useful for measuring your success.

Good milestones clearly lay out the parameters of the task and set expectations for their execution. You’ll want to include:

• A description of each task
• The proposed due date
• Who is responsible for each task

If you have a budget, you can include projected costs to hit each milestone. You don’t need extensive project planning in this section—just list key milestones you want to hit and when you plan to hit them. This is your overall business roadmap. 

Possible milestones might be:

• Website launch date
• Store or office opening date
• First significant sales
• Break even date
• Business licenses and approvals

You should also discuss the key numbers you will track to determine your success. Some common metrics worth tracking include:

• Conversion rates
• Customer acquisition costs
• Profit per customer
• Repeat purchases

It’s perfectly fine to start with just a few metrics and grow the number you are tracking over time. You also may find that some metrics simply aren’t relevant to your business and can narrow down what you’re tracking.

Dig Deeper: How to use milestones in your business plan

Organization and management team

Investors don’t just look for great ideas—they want to find great teams. Use this chapter to describe your current team and who you need to hire . You should also provide a quick overview of your location and history if you’re already up and running.

Briefly highlight the relevant experiences of each key team member in the company. It’s important to make the case for why yours is the right team to turn an idea into a reality. 

Do they have the right industry experience and background? Have members of the team had entrepreneurial successes before? 

If you still need to hire key team members, that’s OK. Just note those gaps in this section.

Your company overview should also include a summary of your company’s current business structure . The most common business structures include:

• Sole proprietor
• Partnership

Be sure to provide an overview of how the business is owned as well. Does each business partner own an equal portion of the business? How is ownership divided? 

Potential lenders and investors will want to know the structure of the business before they will consider a loan or investment.

Dig Deeper: How to write about your company structure and team

Financial plan

The last section of your business plan is your financial plan and forecasts. 

Entrepreneurs often find this section the most daunting. But, business financials for most startups are less complicated than you think, and a business degree is certainly not required to build a solid financial forecast. 

A typical financial forecast in a business plan includes the following:

• Sales forecast : An estimate of the sales expected over a given period. You’ll break down your forecast into the key revenue streams that you expect to have.
• Expense budget : Your planned spending such as personnel costs , marketing expenses, and taxes.
• Profit & Loss : Brings together your sales and expenses and helps you calculate planned profits.
• Cash Flow : Shows how cash moves into and out of your business. It can predict how much cash you’ll have on hand at any given point in the future.
• Balance Sheet : A list of the assets, liabilities, and equity in your company. In short, it provides an overview of the financial health of your business. 

A strong business plan will include a description of assumptions about the future, and potential risks that could impact the financial plan. Including those will be especially important if you’re writing a business plan to pursue a loan or other investment.

Dig Deeper: How to create financial forecasts and budgets

This is the place for additional data, charts, or other information that supports your plan.

Including an appendix can significantly enhance the credibility of your plan by showing readers that you’ve thoroughly considered the details of your business idea, and are backing your ideas up with solid data.

Just remember that the information in the appendix is meant to be supplementary. Your business plan should stand on its own, even if the reader skips this section.

Dig Deeper : What to include in your business plan appendix

Optional: Business plan cover page

Adding a business plan cover page can make your plan, and by extension your business, seem more professional in the eyes of potential investors, lenders, and partners. It serves as the introduction to your document and provides necessary contact information for stakeholders to reference.

Your cover page should be simple and include:

• Company logo
• Business name
• Value proposition (optional)
• Business plan title
• Completion and/or update date
• Address and contact information
• Confidentiality statement

Just remember, the cover page is optional. If you decide to include it, keep it very simple and only spend a short amount of time putting it together.

Dig Deeper: How to create a business plan cover page

How to use AI to help write your business plan

Generative AI tools such as ChatGPT can speed up the business plan writing process and help you think through concepts like market segmentation and competition. These tools are especially useful for taking ideas that you provide and converting them into polished text for your business plan.

The best way to use AI to write a business plan is to leverage it as a collaborator , not a replacement for human creative thinking and ingenuity. 

AI can come up with lots of ideas and act as a brainstorming partner. It’s up to you to filter through those ideas and figure out which ones are realistic enough to resonate with your customers. 

There are pros and cons of using AI to help with your business plan . So, spend some time understanding how it can be most helpful before just outsourcing the job to AI.

Learn more: 10 AI prompts you need to write a business plan

• Writing tips and strategies

To help streamline the business plan writing process, here are a few tips and key questions to answer to make sure you get the most out of your plan and avoid common mistakes .  

Determine why you are writing a business plan

Knowing why you are writing a business plan will determine your approach to your planning project. 

For example: If you are writing a business plan for yourself, or just to use inside your own business , you can probably skip the section about your team and organizational structure. 

If you’re raising money, you’ll want to spend more time explaining why you’re looking to raise the funds and exactly how you will use them.

Regardless of how you intend to use your business plan , think about why you are writing and what you’re trying to get out of the process before you begin.

Keep things concise

Probably the most important tip is to keep your business plan short and simple. There are no prizes for long business plans . The longer your plan is, the less likely people are to read it. 

So focus on trimming things down to the essentials your readers need to know. Skip the extended, wordy descriptions and instead focus on creating a plan that is easy to read —using bullets and short sentences whenever possible.

Have someone review your business plan

Writing a business plan in a vacuum is never a good idea. Sometimes it’s helpful to zoom out and check if your plan makes sense to someone else. You also want to make sure that it’s easy to read and understand.

Don’t wait until your plan is “done” to get a second look. Start sharing your plan early, and find out from readers what questions your plan leaves unanswered. This early review cycle will help you spot shortcomings in your plan and address them quickly, rather than finding out about them right before you present your plan to a lender or investor.

If you need a more detailed review, you may want to explore hiring a professional plan writer to thoroughly examine it.

Use a free business plan template and business plan examples to get started

Knowing what information to include in a business plan is sometimes not quite enough. If you’re struggling to get started or need additional guidance, it may be worth using a business plan template. 

There are plenty of great options available (we’ve rounded up our 8 favorites to streamline your search).

But, if you’re looking for a free downloadable business plan template , you can get one right now; download the template used by more than 1 million businesses. 

Or, if you just want to see what a completed business plan looks like, check out our library of over 550 free business plan examples . 

We even have a growing list of industry business planning guides with tips for what to focus on depending on your business type.

Common pitfalls and how to avoid them

It’s easy to make mistakes when you’re writing your business plan. Some entrepreneurs get sucked into the writing and research process, and don’t focus enough on actually getting their business started. 

Here are a few common mistakes and how to avoid them:

Not talking to your customers : This is one of the most common mistakes. It’s easy to assume that your product or service is something that people want. Before you invest too much in your business and too much in the planning process, make sure you talk to your prospective customers and have a good understanding of their needs.

• Overly optimistic sales and profit forecasts: By nature, entrepreneurs are optimistic about the future. But it’s good to temper that optimism a little when you’re planning, and make sure your forecasts are grounded in reality. 
• Spending too much time planning: Yes, planning is crucial. But you also need to get out and talk to customers, build prototypes of your product and figure out if there’s a market for your idea. Make sure to balance planning with building.
• Not revising the plan: Planning is useful, but nothing ever goes exactly as planned. As you learn more about what’s working and what’s not—revise your plan, your budgets, and your revenue forecast. Doing so will provide a more realistic picture of where your business is going, and what your financial needs will be moving forward.
• Not using the plan to manage your business: A good business plan is a management tool. Don’t just write it and put it on the shelf to collect dust – use it to track your progress and help you reach your goals.
• Presenting your business plan

The planning process forces you to think through every aspect of your business and answer questions that you may not have thought of. That’s the real benefit of writing a business plan – the knowledge you gain about your business that you may not have been able to discover otherwise.

With all of this knowledge, you’re well prepared to convert your business plan into a pitch presentation to present your ideas. 

A pitch presentation is a summary of your plan, just hitting the highlights and key points. It’s the best way to present your business plan to investors and team members.

Dig Deeper: Learn what key slides should be included in your pitch deck

Use your business plan to manage your business

One of the biggest benefits of planning is that it gives you a tool to manage your business better. With a revenue forecast, expense budget, and projected cash flow, you know your targets and where you are headed.

And yet, nothing ever goes exactly as planned – it’s the nature of business.

That’s where using your plan as a management tool comes in. The key to leveraging it for your business is to review it periodically and compare your forecasts and projections to your actual results.

Start by setting up a regular time to review the plan – a monthly review is a good starting point. During this review, answer questions like:

• Did you meet your sales goals?
• Is spending following your budget?
• Has anything gone differently than what you expected?

Now that you see whether you’re meeting your goals or are off track, you can make adjustments and set new targets. 

Maybe you’re exceeding your sales goals and should set new, more aggressive goals. In that case, maybe you should also explore more spending or hiring more employees. 

Or maybe expenses are rising faster than you projected. If that’s the case, you would need to look at where you can cut costs.

A plan, and a method for comparing your plan to your actual results , is the tool you need to steer your business toward success.

Learn More: How to run a regular plan review

How to write a business plan FAQ

What is a business plan?

A document that describes your business , the products and services you sell, and the customers that you sell to. It explains your business strategy, how you’re going to build and grow your business, what your marketing strategy is, and who your competitors are.

What are the benefits of writing a business plan?

A business plan helps you understand where you want to go with your business and what it will take to get there. It reduces your overall risk, helps you uncover your business’s potential, attracts investors, and identifies areas for growth.

Writing a business plan ultimately makes you more confident as a business owner and more likely to succeed for a longer period of time.

What are the 7 steps of writing a business plan?

The seven steps to writing a business plan include:

• Write a brief executive summary
• Describe your products and services.
• Conduct market research and compile data into a cohesive market analysis.
• Describe your marketing and sales strategy.
• Outline your organizational structure and management team.
• Develop financial projections for sales, revenue, and cash flow.
• Add any additional documents to your appendix.

What are the 5 most common business plan mistakes?

There are plenty of mistakes that can be made when writing a business plan. However, these are the 5 most common that you should do your best to avoid:

• 1. Not taking the planning process seriously.
• Having unrealistic financial projections or incomplete financial information.
• Inconsistent information or simple mistakes.
• Failing to establish a sound business model.
• Not having a defined purpose for your business plan.

What questions should be answered in a business plan?

Writing a business plan is all about asking yourself questions about your business and being able to answer them through the planning process. You’ll likely be asking dozens and dozens of questions for each section of your plan.

However, these are the key questions you should ask and answer with your business plan:

• How will your business make money?
• Is there a need for your product or service?
• Who are your customers?
• How are you different from the competition?
• How will you reach your customers?
• How will you measure success?

How long should a business plan be?

The length of your business plan fully depends on what you intend to do with it. From the SBA and traditional lender point of view, a business plan needs to be whatever length necessary to fully explain your business. This means that you prove the viability of your business, show that you understand the market, and have a detailed strategy in place.

If you intend to use your business plan for internal management purposes, you don’t necessarily need a full 25-50 page business plan. Instead, you can start with a one-page plan to get all of the necessary information in place.

What are the different types of business plans?

While all business plans cover similar categories, the style and function fully depend on how you intend to use your plan. Here are a few common business plan types worth considering.

Traditional business plan: The tried-and-true traditional business plan is a formal document meant to be used when applying for funding or pitching to investors. This type of business plan follows the outline above and can be anywhere from 10-50 pages depending on the amount of detail included, the complexity of your business, and what you include in your appendix.

Business model canvas: The business model canvas is a one-page template designed to demystify the business planning process. It removes the need for a traditional, copy-heavy business plan, in favor of a single-page outline that can help you and outside parties better explore your business idea.

One-page business plan: This format is a simplified version of the traditional plan that focuses on the core aspects of your business. You’ll typically stick with bullet points and single sentences. It’s most useful for those exploring ideas, needing to validate their business model, or who need an internal plan to help them run and manage their business.

Lean Plan: The Lean Plan is less of a specific document type and more of a methodology. It takes the simplicity and styling of the one-page business plan and turns it into a process for you to continuously plan, test, review, refine, and take action based on performance. It’s faster, keeps your plan concise, and ensures that your plan is always up-to-date.

What’s the difference between a business plan and a strategic plan?

A business plan covers the “who” and “what” of your business. It explains what your business is doing right now and how it functions. The strategic plan explores long-term goals and explains “how” the business will get there. It encourages you to look more intently toward the future and how you will achieve your vision.

However, when approached correctly, your business plan can actually function as a strategic plan as well. If kept lean, you can define your business, outline strategic steps, and track ongoing operations all with a single plan.

Noah is the COO at Palo Alto Software, makers of the online business plan app LivePlan. He started his career at Yahoo! and then helped start the user review site Epinions.com. From there he started a software distribution business in the UK before coming to Palo Alto Software to run the marketing and product teams.

Table of Contents

• Use AI to help write your plan
• Common planning mistakes
• Manage with your business plan

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10 Best Business Plan Software and Tools for Better Productivity

• May 17, 2024
• Curiosity Corner

Fast fact: 70% of businesses that survive for 5 years follow a strategic business plan. 

That makes having a comprehensive and compelling business plan a no-brainer for long-term business growth. It serves as a roadmap for your venture and demonstrates your vision, strategy, and potential to investors and stakeholders. 

However, drafting a business plan from scratch can take time and effort, especially for those with limited experience and resources. Fortunately, many excellent business plan software solutions are available to make the process easier.

This article covers the top 10 business plan software options available in 2024. Each offers unique features, pricing structures, and capabilities to cater to diverse business needs. 

Let’s get right in!

10 Best Business Plan Software for 2024

1. Upmetrics 2. LivePlan 3. Enloop 4. BizPlan 5. GoSmallBiz 6. Business Sorter 7. iPlanner 8. Cuttles 9. MAUS Master Plan Lean 10. Storydoc 11. Retable

1. Upmetrics

Upmetrics is a modern and AI-powered business plan generator that simplifies the complexities of creating a comprehensive business plan. With its intuitive business plan builder and built-in templates, Upmetrics allows users to customize their plans and forecasts according to their specific needs.

The newly launched AI assistant can help users create a business plan from scratch within 10-15 minutes. All you need to do is enter some information about your business and see your plan coming through.

Key Features:

• 400+ customizable business plan templates
• AI Pitch Deck Creator
• Strategic Planning Tools
• Financial forecasting capabilities

Pricing: Starter plan at $7/month, Premium plan at $14/month. (annual billing)

2. LivePlan

LivePlan is a comprehensive and user-friendly business plan software that serves to businesses of all sizes and industries. It offers a user-friendly interface and step-by-step guidance to make the process of crafting a professional business plan easier.

• Customizable templates and industry-specific examples
• Financial forecasting and budgeting tools
• Pitch deck and presentation mode
• Real-time collaboration and sharing capabilities
• Expert advice and educational resources

Pricing: Starts at $20/month for the basic plan, with more advanced options available.

Enloop is a cloud-based solution designed specifically for creating business plans for investors, banks, and lenders. Enloop’s writing and text synchronization features can help you streamline business plan creation for you. Let’s check out some of its best features.

• Free version for testing the solution
• Available in multiple languages
• Interactive PDF export
• Step-by-step guidance and templates

Pricing: Basic plan starts at $9/month, with more advanced plans ranging from $11 to $40/month.

BizPlan is a versatile business plan builder that connects to the Startups.com network, making it an ideal choice for startups seeking investment. With its step-by-step approach and the Progress Tracker tool, BizPlan helps users stay organized and on track.

• Connectivity to Findable for attracting financial investment
• Online educational programs for entrepreneurs
• Multiple owner access to a single account
• A lifetime access option is available

Pricing: Monthly plan at $29/month, annual plan at $249/year, or lifetime access for $349 (one-time fee).

5. GoSmallBiz

GoSmallBiz is an online support system specifically designed for small businesses and startups in the United States. In addition to business plan creation, GoSmallBiz offers valuable resources and educational materials to help to aspire entrepreneurs succeed.

• Access to up-to-date management information
• Unlimited access to online consultants
• Customer database for attracting and retaining customers

Pricing: Monthly fee of $39.

6. Business Sorter

Business Sorter is a cloud-based solution that simplifies the process of creating internal business plans. Featuring a user-friendly card system and pre-designed solutions tailored to different business needs, Business Sorter is perfect for entrepreneurs who aren’t looking for investor-focused presentations.

• 173 digital cards for comprehensive business planning
• Unlimited team member access and monitoring
• Multi-device accessibility
• Built-in help function and strong data protection

Pricing: Cost depends on the number of users, with a special offer for companies with an unlimited number of team members.

7. iPlanner

iPlanner is a multifunctional platform for business planning and project management. The tool provides a variety of business plan templates and financial forecasting tools , making it suitable for a broad spectrum of startups, from restaurants to large enterprises and venture capital initiatives.

• Step-by-step business plan creation wizard
• Integration with Microsoft Office and DropBox
• Training content library with practical recommendations
• Experienced mentor support

Pricing: Professional Plan at $55 (supports 1 project), Corporate Plan at $93 (supports 12 projects), and Corporate Plus (custom pricing).

Cuttles is a fully interactive business planning software with a focus on planning, budgeting, and financial forecasting. With its ready-made templates and multi-language support, Cuttles caters to a global audience of entrepreneurs.

• One-page business plan template for banks, investors, and lenders
• High-level security through cloud storage
• PDF export for business plans
• Online training courses and resource library

Pricing: Seed Plan at $8/year (1 startup, 1 user), Grow Plan at $16/year (1 startup, unlimited users), and Series Plan at $48/year (unlimited startups and users).

9. MAUS Master Plan Lean

MAUS Master Plan Lean is an Australian-based business plan creation software designed for strategic planning. With its comprehensive toolset, MAUS Master Plan Lean helps users create actionable plans, track tasks, and monitor performance.

• Strategic planning wizard
• Step-by-step action plan creation and task tracking
• Schedule creation and collaboration tools
• Real-time marketing reports and performance tracking

Pricing: Business Planning & HR Pack at $97/month, MasterPlan Learn at $299/year, and Business Planning Pack at $499/year.

10. Storydoc

Storydoc is a business plan creator designed to help entrepreneurs and businesses create outstanding and innovative business plans, as well as other types of presentations. With its intuitive interface and a wide range of features, Storydoc makes it easy to organize and present various aspects of your business plan.

• Ready-made interactive slide templates optimized for engagement
• Robust integrations with existing tech stack
• Ability to pull company branding directly from website
• Extensive analytics panel for tracking performance

Pricing: Starter plan at $40/month per user, Pro plan at $60/month per user, and custom Team plans (pricing available upon request).

11. Retable

Retable is a versatile and intuitive project management and data management software designed to streamline operations of all sizes of business. With its easy-to-use interface and robust feature set, Retable makes managing data sets, tasks and projects simpler and more efficient.

• Customizable templates for various use cases
• Advanced data views like grid, kanban, list, card, calendar, chart, map and form
• Collaborative workspaces with real-time updates
• Organization, team and role management
• Integration with popular productivity apps
• Over +30 column types
• Custom branding

Pricing: Starts at $12/month for the team plan.

Why use business plan software?

Using business plan software offers several advantages over creating a business plan from scratch. These software solutions are designed to streamline the process, provide guidance, and ensure a professional and well-structured outcome. For a customized approach, consider ServiceNow Software Development to tailor solutions that fit your specific business needs.

Here are some key reasons to consider using business plan software:

Time-saving: Business plan software automates many tasks, such as formatting, financial calculations, and data organization, saving you valuable time and effort.

Guided approach: Most business plan software provides step-by-step guidance, prompts, and templates to ensure you cover all essential components of a comprehensive business plan.

Professional presentation: These software solutions offer built-in tools to create visually appealing and professional-looking business plans, increasing the chances of impressing potential investors or stakeholders.

Financial forecasting: Advanced financial forecasting tools help you create accurate financial projections, a critical component of any successful business plan.

Collaboration and sharing: Many software options offer collaboration features, allowing multiple team members to contribute to and review the business plan, ensuring a cohesive vision.

By using the power of business plan software, you can simplify the process, improve efficiency, and create a compelling and comprehensive business plan that effectively communicates your vision and increases your chances of success.

How to Choose the Right Business Plan Software?

With so many business plan software options available, choosing the right one for your needs can take time and effort. Here are some key factors to consider when selecting the best business plan software:

Ease of use: Look for software with a intuitive navigation & user-friendly interface to ensure a smooth learning curve and efficient workflow.

Industry-specific templates : Consider software that offers customizable templates and industry-specific examples relevant to your business sector. In addition, there is also an option to hire developers in Chile , Mexico or other IT hubs for custom software development.

Financial forecasting capabilities : Evaluate the financial forecasting tools and their ability to create accurate projections based on your business data.

Collaboration and sharing features: If you plan to involve multiple team members or stakeholders, prioritize software with robust collaboration and sharing capabilities .

Educational resources and support: Software that provides educational resources, such as tutorials, expert advice, and customer support , can be invaluable, especially for first-time business plan creators.

Integration with existing tools: Consider software that easily integrates with your existing platforms and tools, such as accounting software or cloud storage solutions.

Pricing and scalability: Evaluate the pricing plans and ensure they align with your budget and long-term goals, considering the potential for business growth and scalability.

By carefully assessing your specific needs and prioritizing the features that matter most to your business, you can select the best business plan software that will streamline the process and maximize your chances of success.

Creating a well-crafted business plan is similar to preparing a business proposal , it should be neat & clean, to the point, and engaging enough to attract investors or partners. The top 10 business plan software options discussed offer a wide range of capabilities to cater to diverse needs.

From user-friendly interfaces to advanced financial forecasting tools, collaboration features, and industry-specific templates, tools like Upmetrics streamline the creation of a comprehensive and professional business plan.

Selecting the right software requires careful consideration of factors such as ease of use, financial forecasting capabilities, collaboration features , educational resources, and integration with existing tools.

By utilizing the power of business plan software, you can present your vision with clarity and professionalism, increasing your chances of attracting the resources and support needed for long-term success.

Frequently Asked Questions (FAQs)

Which business plan software is the best?

The best business plan software depends on your specific needs, goals, and budget. Some top options include Upmetrics, LivePlan, Enloop, BizPlan, each offering unique features and pricing structures. Carefully evaluate the capabilities of each software against your requirements to make an informed choice.

How do I create my own business plan?

Start by choosing a business plan software that provides templates, guidance, and tools for different components like executive summaries, market analysis, and financial projections. Follow the step-by-step process outlined by the software, filling in the necessary information and customizing as needed. Leverage the software’s features to create a comprehensive and professional business plan.

What are the different types of business plans?

The main types include standard business plans for presenting to investors or banks, lean business plans without extensive background information, and one-page business plans or pitches. Additionally, there are operational, tactical, strategic, and contingency business plans tailored to different purposes and business stages.

Is business plan software secure?

Most reputable business plan software solutions prioritize security features like multi-factor authentication, intrusion detection, data encryption, and regular security updates. However, it’s crucial to evaluate the specific security measures of the software you’re considering to ensure the protection of your sensitive business data.

Is it necessary for small businesses to use business plan software?

While not strictly necessary, using business plan software can significantly benefit small businesses by streamlining the process, providing guidance, and ensuring a professional outcome. It can save time, improve efficiency, and increase the chances of impressing potential investors or stakeholders.

What are the benefits of using Business Plan Software?

Key benefits include time-saving through task automation, a guided approach with templates and prompts, professional presentation tools, advanced financial forecasting capabilities, and collaboration features for multiple team members. Overall, business plan software simplifies the process and improves the quality of your business plan.

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Blog Business 8 Best Business Plan Software for 2024

8 Best Business Plan Software for 2024

Written by: Krystle Wong Jan 01, 2024

Gone are the days of staring at blank pages and struggling to structure a business plan effectively. With user-friendly interfaces and a wide range of business plan templates catering to various industries, creating business plans that are polished, professional and data-driven can now be done in a fraction of the time.

For startups, business plan software guides them through the crucial early stages with comprehensive business plan templates and financial modeling tools. Established businesses on the other hand benefit from the software’s collaborative features, enabling seamless teamwork as they pivot, innovate and pursue new growth opportunities.

In this article, let’s delve into exploring the seven best business plan software for 2024. Whether you’re an aspiring entrepreneur with a groundbreaking idea or a seasoned business owner ready to elevate your enterprise to new heights, these software solutions have all you need to create a solid business plan.

Click to jump ahead:

What is a business plan software?

• 7 Best business plan software for 2024

Factors to consider when choosing a business plan software

7 steps to create your own business plan, business plan software faq, key takeaway.

A Business plan software is a specialized digital tool designed to assist entrepreneurs, startups and established businesses in creating, organizing and presenting comprehensive business plans. 

Business plan software significantly reduces the time and effort required to create a comprehensive business plan . The availability of business plan templates, financial modeling tools and automated features streamlines the process of business planning and eliminates the need for starting from scratch.

Some advanced business planning software even integrates market research capabilities. This feature provides users with access to market trends, industry benchmarks and relevant data. Access to such data helps users make informed decisions and demonstrate a thorough understanding of their target market.

8 Best business plan software for 2024 

1. venngage.

Venngage specializes in transforming traditional business plans into captivating visual stories. Visuals can communicate complex information effectively, ensuring your ideas stand out and resonate with your audience.

When it comes to business planning, conveying your ideas with impact is just as important as the content itself. In this digital age, visual storytelling has emerged as a powerful way to captivate audiences and leave a lasting impression. That’s where Venngage steps in.

With a rich library of templates, Venngage offers a variety of themes and styles to suit different industries and business types. Customize your business plans with our user-friendly drag-and-drop tools by adding your brand elements, customizing colors, fonts and visuals to make your business plan truly unique. Check out our library of sample business plans to get started today.

However, while Venngage excels in visual storytelling, it might not be the go-to tool for in-depth financial forecasts and analysis. Users seeking extensive financial modeling might want to complement Venngage with a comprehensive business planning tool.

Pricing options:

Create your first 5 designs with Venngage for free and upgrade to a premium or business plan for $10/month per user and $24/month per user respectively to enjoy premium features. For larger teams who need extra support, controls and security, the enterprise plan starts from $499/month for 10+ seats.

Can I collaborate with team members using this business plan software?

Yes, absolutely! Venngage offers collaborative features that allow you to work seamlessly with multiple team members when creating business plans. You can invite team members to join your Venngage account and they can contribute to the design process in real time. 

Can I export my business plan to different file formats?

Upgrade to a premium or business plan on Venngage to export your professional business plan to different file formats. After designing your business plan, you can choose to export it as a high-quality PDF document, which is ideal for sharing and printing. Additionally, Venngage allows you to export your business plan as an image file (PNG or JPG), making it easy to use in presentations or on your website. 

Is this business plan software suitable for startups or established businesses? 

Venngage is great for entrepreneurs and businesses looking to enhance their business plans with visually engaging infographics and visual assets.

Instead of sharing a lengthy, 50-page document that may bore your audience and fail to effectively convey your message — present your business plan with infographics. Here’s how you can create a business plan infographic that will wow your readers and showcase your business at its best. 

2. LivePlan

Source: Screenshot from LivePlan

In the realm of business planning software, LivePlan stands out as a reliable and user-friendly tool. With a focus on seamless financial forecasting and budgeting capabilities, LivePlan streamlines the planning process, helping businesses transform their visions into reality.

The software’s financial forecasting tools provide users with the ability to project revenue, expenses and cash flow accurately. This financial insight is invaluable for making informed decisions and setting realistic goals.

For hassle-free data integration, the business plan software offers seamless integration with accounting software . This feature allows users to import financial data effortlessly, saving time and reducing manual data entry.

While LivePlan excels in financial planning and user-friendliness, some users may find the customization options for design and layout to be limited. For businesses seeking highly tailored visual aesthetics, LivePlan’s template-based approach might be less ideal.

The standard plan is available at $20/month for monthly billing and $15/month for annual billing. For businesses seeking extensive financial tools to support their operations and growth, the Premium plan costs $20 for the first month and $40/month (monthly billing) or $30/month (annual billing) for subsequent months.

LivePlan facilitates seamless collaboration among users within your account, allowing multiple individuals to work on the same plan concurrently. To prevent conflicting edits, LivePlan restricts access to specific sections, allowing only one user to edit at a time while others observe the locked section.

You can export your business plan by using the print to PDF feature. This generates your plan content in a standard file format compatible with Adobe Reader and other free reader programs. Alternatively, you can export your plan to Microsoft Word (2007 or later).

A great tool for small businesses, startups and entrepreneurs looking for easy-to-use software with solid financial planning tools.

3. Upmetrics

Upmetrics is an AI-powered business planning software that helps businesses of all sizes and industries write their business plan.

With Upmetrics AI Assistant, you can write your plan faster, get answers to any business-related queries, and prepare financial forecasts in no time. 

Besides, the subscription includes access to 400+ sample business plans, various informative guides, and video tutorials to keep your business plan writing process on track. 

Additionally, it has collaborative features, so that everyone on the team can share their insights. Not just that, the software provides you with an AI pitch deck generator, so you can make a stellar pitch.

As an AI business plan builder , Upmetrics is suitable for entrepreneurs, startups, and small businesses to write their plans at any stage. Although it has various cover page designs and immense customization options, it might still lack visual appeal. 

Pricing plan options 

• Starter plan – $7 monthly 
• Premium plan – $14 monthly 

Yes, you can collaborate with your team members while using Upmetrics. It offers collaboration tools that allow you to work effortlessly with your team on the business plan. You can invite team members to collaborate, assign tasks, and track the progress together. 

You can download your business plan as a PDF or directly as a document in Word. Besides, you can share the business plan directly to any email, and they will get the viewer access to the plan. 

Upmetrics is a versatile business planning software suitable for startups and established businesses. But its financial planning features, step-by-step guidance, and AI Assistant make it more useful for startups writing business plans for the first time.

4. BizPlan by Startups.com

Source: Screenshot from BizPlan

If you’re a startup aiming to raise investments, BizPlan is the one for you. As a universal professional business plan builder, BizPlan offers the added advantage of seamless integration with all the tools within the Startups.com network.

Designed with startups in mind, BizPlan’s step-by-step approach allows you to break down the entire scope of work into manageable steps and the built-in Progress Tracker tool keeps you on track towards success.

Once you subscribe, BizPlan opens the door to utilizing all the tools offered by Startups.com, making it a one-stop shop for your entrepreneurial needs. Whether it’s lifetime access to the service, connectivity to Findable to attract financial investments, a wealth of online educational programs or the ability to connect multiple owners to a single account, BizPlan delivers comprehensive support.

While the business plan software offers an array of benefits, it’s essential to consider the possible downsides. The absence of a free version and a mobile app, along with a lack of industry-specific templates for business plans may be worth considering before making your decision

Pricing plan options:

• Monthly plan ($29 per month)
• Annual plan ($20.75 per month or $249/year)
• Lifetime access (one-time fee of $349)

Bizplan encourages collaboration with partners, team members, advisors and subject matter experts by allowing threaded comments throughout the entire plan. It provides control over who can access sensitive financial data and enables convenient cloud-based access from anywhere.

Bizplan provides multiple options for sharing your business plan with others. You can generate an online version of your plan, which can be set as private by default or made publicly accessible through a unique shareable URL. Additionally, Bizplan offers the option to create a custom-branded PDF of your business plan. 

BizPlan is great for entrepreneurs and small businesses who value a vast collection of resources and need support in financial analysis.

Source: Screenshot from Enloop

Enloop emerges as one of the best business plan tools for startups, catering to entrepreneurs who crave a streamlined planning process. With the ability to automatically generate basic text for each section of your plan, Enloop saves time and effort in crafting your business vision.

A highlight of the business plan tool is its automatic generation of financial projections, offering accurate insights based on your entered data. This powerful feature empowers entrepreneurs to make informed decisions and project future outcomes with confidence.

For those with a penchant for strategic thinking, Enloop’s “what-if” scenario analysis becomes an invaluable tool. It allows users to explore various business strategies and assess their potential impact on plan outcomes, enabling sound decision-making.

Enloop doesn’t stop at generating numbers; it goes a step further by providing a business plan grading system. This insightful feature assesses plan quality, giving users valuable feedback to refine and enhance their business plans.

However, it’s essential to consider the software’s limitations as customization and design options are relatively limited. Additionally, the basic version of Enloop might not meet the needs of all users, as it lacks certain advanced features. 

• Seven day free trial (no credit card required)
• Detailed plan ($19.95/month or $11/month when billed annually)
• Performance plan ($39.95/month or $24/month when billed annually)

Enloop’s online business plan writing app lets you invite and collaborate with anyone on your business plans using the ‘Invite & Share’ feature.

Enloop allows you to download your business plan in PDF format whenever you’re ready. The plans remain accessible in your paid account, encouraging regular updates to keep track of your business’s health and have an up-to-date plan ready for financing needs.

Suitable for entrepreneurs seeking a tool that simplifies financial forecasting and scenario analysis.

6. PlanGuru

Source: Screenshot from PlanGuru

PlanGuru’s standout feature lies in its ability to forecast all three financial statements – income statement, balance sheet and cash flow statement so that users can make data-driven decisions.

Creating detailed analyses becomes a breeze with PlanGuru’s general ledger import utilities, allowing seamless historical data import. The software facilitates budget vs actual reporting and enables building rolling forecasts with just a few clicks each month.

Unlimited budgeting flexibility is another advantage offered by the business plan builder. Users can craft simple high-level small business budgets or delve into intricate multi-department operating budgets with ease.

With scenario analysis capabilities, PlanGuru empowers users to interpret the financial impact of specific events accurately. This feature enables making critical investments and strategic decisions with confidence, knowing thorough due diligence has been performed.

Given its sophisticated features, PlanGuru may be more suitable for financial professionals and analysts looking for in-depth financial analysis and budgeting tools. Users not familiar with financial modeling may face a steeper learning curve when utilizing Enloop’s robust capabilities.

• Single entity ($99/month or $75/month when billed annually)
• Multi-department consolidations ($299/month or $225/month when billed annually)

You can add up to 3 users with the multi-department consolidation plan. Additionally, all plans allow you to add on $29/month (billed monthly) or $25/month (billed annually) for each extra user.

What other apps does PlanGuru integrate with?

The cloud-based platform is also accessible as a Windows-based desktop version, giving you the freedom to choose the format that suits you best. Additionally, PlanGuru seamlessly integrates with MS Excel, QuickBooks Online and Xero, providing further flexibility and convenience in using the software.

The cloud-based version is suitable for SMBs or nonprofits budgeting for a single entity while the multi-department consolidations plan is for companies with multiple departments needing consolidated budgets.

7. Business Sorter

Source: Screenshot from Business Sorter

With Business Sorter’s card sort system, crafting the foundation of your plan becomes a breeze. Featuring 273 cards covering various business situations, the business plan generator offers flexibility, allowing users to customize their plan by adding their cards or modifying existing ones, tailoring the plan to their specific needs.

The platform also provides the convenience of viewing your plan on any device, including smartphones, which not many business plan apps have. Additionally, guidance is at hand with Business Sorter as the software provides valuable tips and advice for every key step, empowering users to implement their business strategy with confidence.

While Business Sorter excels in its interactive features, it may not offer as extensive financial analysis tools as other business plan software. For businesses requiring advanced financial modeling capabilities, Business Sorter might not fully meet their requirements.

• For small teams with up to 3 users ($10/month or $80/year)
• For medium teams with up to 10 users ($30/month or $240/year)
• For large teams with up to 30 users ($80/month or $640/year)
• For enterprises with unlimited users (custom pricing)

Your business plan can be edited by only one user at a time. When a user opens a plan, it automatically locks to prevent any data loss and remains locked until the user finishes their work and exits the plan.

You can print each business plan directly from the plan summaries on your dashboard. 

Suitable for both entrepreneurs and businesses looking for an interactive and visually appealing planning approach.

9. AchieveIt

Source: Screenshot from AchieveIt

AchieveIt stands as a versatile software for business plans, designed to simplify the planning process for businesses of all sizes and planning methods. With AchieveIt, you can easily build plans, ensuring alignment and engagement among your employees and optimizing plans for seamless execution.

Regardless of your preferred planning method, AchieveIt empowers you to construct plans effortlessly, providing a flexible solution for any planning use case. The software ensures your plans are well-aligned with your organization’s objectives, engaging all team members for successful plan execution.

The business plan tool provides robust tracking and reporting features, allowing businesses to monitor the progress of their plans and measure performance against set goals. Users can create customized dashboards to visualize key performance metrics, making it easier to identify trends and insights.

That said, In comparison to most business plan software, AchieveIt’s pricing might be relatively higher with its extensive features. On top of that, for users new to strategic planning software, AchieveIt may present a learning curve during the initial adoption phase.

The business plan software packages for AchieveIt varies based on factors like organization size, required functionality and the number of users. AchieveIt being an enterprise-level software offers custom pricing to cater to the specific needs of each business. For accurate pricing details, it’s best to contact their sales or customer support team.

AchieveIt allows team members, stakeholders and advisors to have shared access to the platform, providing them with visibility into the latest updates and progress on the plans. Users can assign tasks to team members and track their progress within the platform. 

Can AchieveIt integrate with existing systems?

AchieveIt’s Data Integration API lets you import key metric data from existing systems, saving time and reducing errors by eliminating the need for data entry in multiple places.

AchieveIt is best suited for medium to large-sized businesses and organizations that require a comprehensive and collaborative strategic planning platform. It caters to teams and enterprises seeking to improve their planning processes, track performance and drive organizational alignment to achieve business objectives effectively.

No idea what your business plan should look like? Check out these business plan examples for inspiration. 

When searching for the best business planning software, you may be wondering — what features should I look for in business plan software? You want to make sure it meets your specific requirements and streamlines the planning process effectively. Here are the top six factors to consider:

Ease of use

The software should have a user-friendly interface that simplifies the process of creating a business plan. Look for intuitive navigation, clear instruction and a layout that makes it easy to input and organize your information.

Features and business plan templates

Check the range of features and business plan templates the software offers. Look for a diverse selection of business plan templates catering to various industries and business types. The software should provide essential sections like executive summaries, market analysis, financial projections and more.

Financial modeling tools

Your business plan software should allow you to input financial data and generate accurate and comprehensive financial projections. These business plan creation tools are vital for assessing the financial viability of your business.

Collaboration and sharing

If you’ll be working with a team or seeking feedback from others, consider software that enables real-time collaboration and easy sharing. The ability to work together seamlessly can enhance productivity and improve the quality of your business plan.

Built for fast-moving teams that need to be on the same page, Venngage’s real-time collaboration enables you to polish your design with your team in real time, leave comments on each other’s work,and save your designs in one shared folder. With your  Venngage Business  account, you can easily invite and manage your team members to collaborate on a design, all in real time.

Security and data protection

Since a business plan contains sensitive information, prioritize software that prioritizes security. Ensure that the software uses encryption and data protection measures to keep your data safe from unauthorized access.

Exporting and sharing options

Check the software’s export options. You’ll likely want to share your business plan with others, so ensure it can be exported in popular formats like PDF or PowerPoint.

Are you an entrepreneur starting a new business or expanding your existing business? This guide on how to create a small business plan might come in handy for you. 

Creating business plans can be a crucial step in setting your entrepreneurial vision on the right track. To help you through the process, here are 7 steps to guide you in crafting a comprehensive business plan:

Step 1: Executive summary

Start with an attention-grabbing executive summary. This section provides an overview of your business. In your executive summary, make sure to highlight your mission, goals, products or services, target market and the unique value you offer. Keep it concise, yet compelling.

Step 2: Company description

Give a detailed description of your company. Explain your business’s history, its legal structure (e.g. sole proprietorship, LLC, corporation) and the reasons why your business will succeed in the market.

Step 3: Market analysis

Conduct thorough market research to understand your industry, target market and competition. Identify your ideal customers, their needs and preferences. Analyze your competitors and highlight your competitive advantages.

Step 4: Products and Services

Describe your products or services in depth. Explain their features, benefits and how they meet the needs of your target customers. Emphasize what sets your offerings apart from the competition.

Step 5: Marketing and sales strategy

Outline your marketing and sales strategies to reach your target audience. Explain your promotional activities, pricing strategies, distribution channels and sales tactics. Detail how you plan to acquire and retain customers.

Step 6: Financial projections

Project your financial performance over the next three to five years. Include estimated revenue, expenses and cash flow. Detail your startup costs and funding requirements if applicable. Be realistic and supported by market research.

Step 7: Implementation plan

Create a detailed roadmap for executing your business plan. Set specific goals and milestones. Break down tasks and assign responsibilities. Include timelines and a plan for measuring progress.

A great tip here is to start with a well-structured outline. This guide on how to create a business plan outline will help you in creating your blueprint to easily identify your business’ resource needs, including finances, personnel and equipment. 

Is my business data safe with business plan software?

Most reputable business plan software providers prioritize data security and employ encryption and other measures to keep your business data safe from unauthorized access.

What are the benefits of using business planning tools?

Business planning tools offer time efficiency, professional presentation, error reduction, collaborative features and accessibility, making it easier to create a comprehensive business plan that impresses investors and stakeholders.

Do I need any specific skills or expertise to use business plan software?

No, many business plan software solutions are designed to be user-friendly, requiring no specific skills or expertise. They often come with templates and step-by-step guidance to assist you through the planning process.

In the dynamic landscape of 2024, businesses are on the lookout for innovative tools to stay ahead of the curve and drive their growth. These 7 business plan software picks for 2024 offer a wide range of features, from user-friendly interfaces and real-time collaboration to sophisticated financial analysis tools and customizable dashboards.

Whether you’re looking for user-friendly platform business planning tools that aligns with your business planning processes or a business plan writing software that allows you to tailor the business plan according to your industry, goals and unique requirements — I’m quite certain I’ve got them all covered. 

The value of these business plan software options lies not only in their efficiency but also in their ability to save time and reduce errors. By integrating with existing systems through Data Integration APIs, users can seamlessly import key metric data, eliminating redundant data entry and streamlining the process.

If you’re still unsure about which is the right business plan software for your business, you can always take advantage of free trials or video tutorials and demos offered by software providers. Testing the platform firsthand will give you a practical understanding of its usability and suitability for your business.

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How it Works

Start With Your Idea

Craft Your Vision: Jumpstart your business journey with a brief description of your business. Acknowledge your business type and let us seamlessly transform it into a meticulously structured plan.

Series Of Guided Questions

Easily navigate through each section with Plannit's step-by-step guidance. Enter your own detailed solutions or leverage with AI-generated content and receive helpful prompts and ideas along the way. Plannit's AI capabilities provide insightful and precise content for market analysis, financial projections, marketing strategies, sales plan and more.

Collaborate With Your Partners

Bring your team over! PlannitAI provides a dedicated space where you can invite team members to view, shape and refine your online business plan. With or without the help of our AI model You can reword, rephrase, prolong and shorten sections to your liking. Collaborate in real-time to ensure your business strategy benefits from diverse insights and expertise, leading to a well-rounded and robust plan.

Present With Confidence

With a polished, expertly crafted plan in hand, You have already won half the battle. Confidently present business strategy to investors, stakeholders, or financial institutions.ć Start your journey with Plannit AI and transform your vision into a reality, creating a pathway for that entrepreneur life.

Try Plannit AI Today

Who can benefit from plannit.

Aspiring Entrepreneurs

Analyze your ventures through extensive business plans aligned with your vision and goals.

Business Owners

Back your business with a solid plan that aligns with your objectives. Perfect for small businesses.

Educational Institutions

Develop your business understanding and vocabulary by analyzing your business idea and creating a plan.

Startups Accelerators

Work alongside your founders as they build their plan to ensure they have a solid roadmap for scalability.

Funding Ready Business Plan

Executive summary, company overview.

Problem Statement

Business Description

Mission Statement

Business Model

Products and Services

Additional Features

Revenue Model

Market Analysis

Target Market

Market Size and Segments

Unique Value Proposition

Risks and Mitigations

Identified Risks

Mitigation Strategies

Financial Overview

Income Statement

Marketing and Sales Plan

Focus On Your Vision

Language support.

Key Features & Benefits

Ai editing companion.

Modify and regenerate sections of your business plan using premade or custom prompts. Our AI will help you refine your plan to perfection.

Multi-User Collaboration

Invite team members with easy sharing to collaborate on your business plan in real-time. Communicate and make changes together. Collaborate with your partners in real-time as you perfect your plan.

Education Center

Immerse yourself in a rich library of articles, tools, templates, webinars and resources for continuous business and professional growth. Learn all about the key aspects of starting, running and growing a business.

Powered by Chat GPT

Our algorithms are powered the latest in AI technology to ensure the most accurate and relevant output. We use OpenAI's GPT 4o and 4o-mini engines for the perfect blend of accuracy and speed.

Business Resources

We recommend a variety of useful tools and resurces that help sustain your growth. We only recommend the best in the business. Filter your needs and equip yourself with the best tools.

Your plan in your language. We offer a choice of over 150 worldwide languages to ensure the best fit for your business plan.

Financial Projections

Take an additional questionnaire about your financial trajectory and get a detailed financial projection + 3 year income statement for your business.

Tools and Templates

Plannit's comprehensive suite that accompany business planning. From pitch decks to financial models, we have you covered.

Plan Export

Download your business plan in an editable .docx format. Fully edit & share your plan with investors, partners, and stakeholders.

Plannit Business Ecosystem

Frequently Asked Questions (FAQ)

• Initiate with Your Business Concept: Lay the Groundwork: Start by introducing your business idea into Plannit AI's Business Plan Generator. This first step is crucial, as it sets the tone for a tailored, insightful business plan that truly resonates with your vision. Capture the Essence: Our platform is designed to grasp the nuances of your concept, ensuring that the generated plan accurately reflects the core and potential of your business.
• Navigate Through the AI-Guided Questionnaire: Tailored Interactive Experience: Plannit AI’s AI-guided questionnaire is your interactive guide through the planning process. It meticulously gathers information about your business's objectives, strategies, and market positioning, ensuring a comprehensive and reflective plan. Intelligent Feedback and Suggestions: As you progress through the questionnaire, benefit from smart prompts and suggestions, ensuring that your plan is not just detailed but also strategically sound and aligned with industry standards.
• Generate Your Plan with Advanced AI: Intuitive Plan Creation: With the questionnaire complete, Plannit AI's advanced algorithms intelligently analyze your responses. They then craft a detailed, customizable, and strategically aligned business plan, providing you with a structured, coherent, and actionable format. Benefit from AI-Powered Insights: Plannit AI offers AI-driven insights and suggestions, ensuring your plan is not just a document but a strategic tool equipped with tailored AI prompts and an in-app plan editor. Get inspired by browsing through our sample business plans, a collection of successful strategies across various industries.
• Finalize Your Plan with Confidence: Dynamic Adaptation and Refinement: Plannit AI recognizes that a business plan is a living document. Our platform allows for continuous adaptation and refinement, ensuring your strategy remains agile, relevant, and aligned with your evolving business goals. Professional Presentation and Sharing: Once your plan meets your standards, utilize Plannit AI's export features to present your plan professionally. Choose between various formats for exporting your business plan, ready to impress stakeholders, attract investors, or guide your team. Review and Adapt: Ensure your business plan is a living document, ready to evolve with your growing business. Plannit AI's dynamic platform allows you to adapt your strategy as new opportunities or challenges arise.
• Roadmap for Success: At its core, a business plan acts as a strategic guide, providing detailed steps on how your business will achieve its objectives. It helps you navigate the startup phase, manage growth effectively, and tackle unforeseen challenges with a well-thought-out strategy.
• Securing Funding: For startups and businesses looking to expand, a business plan is crucial for securing loans or attracting investors. It demonstrates to potential financial backers that your business has a clear vision, a solid strategy for profitability, and a plan for delivering returns on their investment.
• Informed Decision-Making: A well-prepared business plan offers valuable insights into your market, competition, and potential challenges. This information is vital for making informed decisions, from day-to-day operations to long-term strategic shifts.
• Market Analysis and Strategy: It allows you to conduct an in-depth analysis of your target market, understand customer needs, and position your product or service effectively. The marketing strategy outlined in your business plan helps in identifying the best channels and tactics to reach your audience and achieve market penetration.
• Financial Planning: One of the most critical components of a business plan is the financial forecast. It outlines your funding requirements, expected revenue, profit margins, and cash flow projections. This section is essential for budgeting, financial management, and ensuring the financial viability of your business.
• Goal Setting and Performance Measurement: A business plan sets clear, measurable goals and objectives. It provides a framework for monitoring performance, measuring success, and making necessary adjustments to stay on track.
• Aspiring Entrepreneurs: If you're at the idea stage, looking to transform your vision into a viable business, Plannit AI offers the tools and guidance to bring your concept to life. Our platform helps you articulate your business idea, define your target market, and develop a solid plan to turn your dream into reality.
• Students and Educators: For students delving into the intricacies of business planning and educators teaching the fundamentals of entrepreneurship, Plannit AI serves as an invaluable resource. It provides a practical, hands-on tool for learning and teaching how to create detailed business plans, analyze markets, and understand financials in a real-world context.
• Startup Founders: In the dynamic startup environment, Plannit AI is the ideal partner for founders looking to pivot quickly, secure funding, or understand their competitive landscape. With our AI-driven insights and market analysis tools, startups can make informed decisions and adapt their strategies to thrive in competitive markets.
• Small Business Owners: For small business owners seeking to optimize their operations, expand their customer base, or explore new markets, Plannit AI offers targeted solutions. Our platform simplifies the planning process, enabling owners to focus on growth while managing the day-to-day challenges of running their business.
• Consultants and Freelancers: Consultants and freelancers specializing in business development, strategic planning, or financial advising will find Plannit AI a powerful addition to their toolkit. It allows them to provide clients with comprehensive, data-driven business plans and strategies, enhancing the value of their services.
• Non-Profit Organizations: Leaders of non-profit organizations can leverage Plannit AI to plan initiatives, secure funding, and manage resources more efficiently. Our platform helps non-profits articulate their mission, set achievable goals, and measure their impact, ensuring they can make a difference in their communities.
• Innovators and Inventors: Individuals looking to commercialize innovative products or technologies can use Plannit AI to navigate the complexities of bringing new ideas to market. From patent strategies to go-to-market plans, our platform covers all bases, ensuring innovators can focus on what they do best.
• Small Business Development Centers (SBDCs) and Government Agencies: Government and SBA backed entities can greatly benefit from integrating Plannit AI into their services, enhancing their ability to support a larger number of clients more efficiently. By facilitating quicker, more in-depth business plan development, these organizations can spend more time assisting with plan execution and less time on creation, ultimately serving their communities more effectively.
• Anyone with a Business Idea: Ultimately, Plannit AI is for anyone with a business idea, regardless of industry, experience, or stage of business development. Our mission is to democratize business planning, making it accessible, understandable, and actionable for everyone.
• Interactive Questionnaire and ChatGPT Integration: Plannit AI transforms the business planning process into an engaging conversation. Through our advanced ChatGPT integration, we offer a questionnaire that dynamically adapts to your responses, ensuring your plan is personalized, comprehensive, and aligned with your business goals.
• Dynamic Planning Environment: Unlike static templates provided by many, Plannit AI introduces a living platform that grows with your business. It features real-time updates, strategic insights, and a feedback mechanism that keeps your business plan current and actionable.
• Extensive Educational Resources: Our Education Center is packed with articles, guides, and sample plans to bolster your planning process. It's designed to arm you with the knowledge to navigate the complexities of your industry confidently.
• Enhanced Collaboration and Customization: Recognizing the collaborative essence of business planning, Plannit AI supports team efforts with multi-user editing, annotations, and feedback features, ensuring a comprehensive approach to your strategy.
• Customer Success Stories: Our users' achievements are a testament to Plannit AI's effectiveness. These success stories illustrate how diverse businesses have utilized our platform for strategic planning and growth.
• Tailored Business Plan Creation: Our platform stands out with its tailored approach, featuring customizable templates that directly cater to your business type and industry, making plan creation straightforward and relevant.
• Content Generation:: ChatGPT helps draft various sections of a business plan, from executive summaries to marketing strategies, by providing structured and coherent text based on the prompts given.
• Strategic Insights: It can offer suggestions on business strategies by analyzing trends and providing examples from a wide range of industries.
• Financial Planning: While it can't replace professional financial advice, ChatGPT can guide the structure of financial projections and statements, helping you consider important financial aspects of your plan.

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How to make a business plan

How to make a good business plan: step-by-step guide.

A business plan is a strategic roadmap used to navigate the challenging journey of entrepreneurship. It's the foundation upon which you build a successful business.

A well-crafted business plan can help you define your vision, clarify your goals, and identify potential problems before they arise.

But where do you start? How do you create a business plan that sets you up for success?

This article will explore the step-by-step process of creating a comprehensive business plan.

What is a business plan?

A business plan is a formal document that outlines a business's objectives, strategies, and operational procedures. It typically includes the following information about a company:

Products or services

Target market

Competitors

Marketing and sales strategies

Financial plan

Management team

A business plan serves as a roadmap for a company's success and provides a blueprint for its growth and development. It helps entrepreneurs and business owners organize their ideas, evaluate the feasibility, and identify potential challenges and opportunities.

As well as serving as a guide for business owners, a business plan can attract investors and secure funding. It demonstrates the company's understanding of the market, its ability to generate revenue and profits, and its strategy for managing risks and achieving success.

Business plan vs. business model canvas

A business plan may seem similar to a business model canvas, but each document serves a different purpose.

A business model canvas is a high-level overview that helps entrepreneurs and business owners quickly test and iterate their ideas. It is often a one-page document that briefly outlines the following:

Key partnerships

Key activities

Key propositions

Customer relationships

Customer segments

Key resources

Cost structure

Revenue streams

On the other hand, a Business Plan Template provides a more in-depth analysis of a company's strategy and operations. It is typically a lengthy document and requires significant time and effort to develop.

A business model shouldn’t replace a business plan, and vice versa. Business owners should lay the foundations and visually capture the most important information with a Business Model Canvas Template . Because this is a fast and efficient way to communicate a business idea, a business model canvas is a good starting point before developing a more comprehensive business plan.

A business plan can aim to secure funding from investors or lenders, while a business model canvas communicates a business idea to potential customers or partners.

Why is a business plan important?

A business plan is crucial for any entrepreneur or business owner wanting to increase their chances of success.

Here are some of the many benefits of having a thorough business plan.

Helps to define the business goals and objectives

A business plan encourages you to think critically about your goals and objectives. Doing so lets you clearly understand what you want to achieve and how you plan to get there.

A well-defined set of goals, objectives, and key results also provides a sense of direction and purpose, which helps keep business owners focused and motivated.

Guides decision-making

A business plan requires you to consider different scenarios and potential problems that may arise in your business. This awareness allows you to devise strategies to deal with these issues and avoid pitfalls.

With a clear plan, entrepreneurs can make informed decisions aligning with their overall business goals and objectives. This helps reduce the risk of making costly mistakes and ensures they make decisions with long-term success in mind.

Attracts investors and secures funding

Investors and lenders often require a business plan before considering investing in your business. A document that outlines the company's goals, objectives, and financial forecasts can help instill confidence in potential investors and lenders.

A well-written business plan demonstrates that you have thoroughly thought through your business idea and have a solid plan for success.

Identifies potential challenges and risks

A business plan requires entrepreneurs to consider potential challenges and risks that could impact their business. For example:

Is there enough demand for my product or service?

Will I have enough capital to start my business?

Is the market oversaturated with too many competitors?

What will happen if my marketing strategy is ineffective?

By identifying these potential challenges, entrepreneurs can develop strategies to mitigate risks and overcome challenges. This can reduce the likelihood of costly mistakes and ensure the business is well-positioned to take on any challenges.

Provides a basis for measuring success

A business plan serves as a framework for measuring success by providing clear goals and financial projections . Entrepreneurs can regularly refer to the original business plan as a benchmark to measure progress. By comparing the current business position to initial forecasts, business owners can answer questions such as:

Are we where we want to be at this point?

Did we achieve our goals?

If not, why not, and what do we need to do?

After assessing whether the business is meeting its objectives or falling short, business owners can adjust their strategies as needed.

How to make a business plan step by step

The steps below will guide you through the process of creating a business plan and what key components you need to include.

1. Create an executive summary

Start with a brief overview of your entire plan. The executive summary should cover your business plan's main points and key takeaways.

Keep your executive summary concise and clear with the Executive Summary Template . The simple design helps readers understand the crux of your business plan without reading the entire document.

2. Write your company description

Provide a detailed explanation of your company. Include information on what your company does, the mission statement, and your vision for the future.

Provide additional background information on the history of your company, the founders, and any notable achievements or milestones.

3. Conduct a market analysis

Conduct an in-depth analysis of your industry, competitors, and target market. This is best done with a SWOT analysis to identify your strengths, weaknesses, opportunities, and threats. Next, identify your target market's needs, demographics, and behaviors.

Use the Competitive Analysis Template to brainstorm answers to simple questions like:

What does the current market look like?

Who are your competitors?

What are they offering?

What will give you a competitive advantage?

Who is your target market?

What are they looking for and why?

How will your product or service satisfy a need?

These questions should give you valuable insights into the current market and where your business stands.

4. Describe your products and services

Provide detailed information about your products and services. This includes pricing information, product features, and any unique selling points.

Use the Product/Market Fit Template to explain how your products meet the needs of your target market. Describe what sets them apart from the competition.

5. Design a marketing and sales strategy

Outline how you plan to promote and sell your products. Your marketing strategy and sales strategy should include information about your:

Pricing strategy

Advertising and promotional tactics

Sales channels

The Go to Market Strategy Template is a great way to visually map how you plan to launch your product or service in a new or existing market.

6. Determine budget and financial projections

Document detailed information on your business’ finances. Describe the current financial position of the company and how you expect the finances to play out.

Some details to include in this section are:

Startup costs

Revenue projections

Profit and loss statement

Funding you have received or plan to receive

Strategy for raising funds

7. Set the organization and management structure

Define how your company is structured and who will be responsible for each aspect of the business. Use the Business Organizational Chart Template to visually map the company’s teams, roles, and hierarchy.

As well as the organization and management structure, discuss the legal structure of your business. Clarify whether your business is a corporation, partnership, sole proprietorship, or LLC.

8. Make an action plan

At this point in your business plan, you’ve described what you’re aiming for. But how are you going to get there? The Action Plan Template describes the following steps to move your business plan forward. Outline the next steps you plan to take to bring your business plan to fruition.

Types of business plans

Several types of business plans cater to different purposes and stages of a company's lifecycle. Here are some of the most common types of business plans.

Startup business plan

A startup business plan is typically an entrepreneur's first business plan. This document helps entrepreneurs articulate their business idea when starting a new business.

Not sure how to make a business plan for a startup? It’s pretty similar to a regular business plan, except the primary purpose of a startup business plan is to convince investors to provide funding for the business. A startup business plan also outlines the potential target market, product/service offering, marketing plan, and financial projections.

Strategic business plan

A strategic business plan is a long-term plan that outlines a company's overall strategy, objectives, and tactics. This type of strategic plan focuses on the big picture and helps business owners set goals and priorities and measure progress.

The primary purpose of a strategic business plan is to provide direction and guidance to the company's management team and stakeholders. The plan typically covers a period of three to five years.

Operational business plan

An operational business plan is a detailed document that outlines the day-to-day operations of a business. It focuses on the specific activities and processes required to run the business, such as:

Organizational structure

Staffing plan

Production plan

Quality control

Inventory management

Supply chain

The primary purpose of an operational business plan is to ensure that the business runs efficiently and effectively. It helps business owners manage their resources, track their performance, and identify areas for improvement.

Growth-business plan

A growth-business plan is a strategic plan that outlines how a company plans to expand its business. It helps business owners identify new market opportunities and increase revenue and profitability. The primary purpose of a growth-business plan is to provide a roadmap for the company's expansion and growth.

The 3 Horizons of Growth Template is a great tool to identify new areas of growth. This framework categorizes growth opportunities into three categories: Horizon 1 (core business), Horizon 2 (emerging business), and Horizon 3 (potential business).

One-page business plan

A one-page business plan is a condensed version of a full business plan that focuses on the most critical aspects of a business. It’s a great tool for entrepreneurs who want to quickly communicate their business idea to potential investors, partners, or employees.

A one-page business plan typically includes sections such as business concept, value proposition, revenue streams, and cost structure.

Best practices for how to make a good business plan

Here are some additional tips for creating a business plan:

Use a template

A template can help you organize your thoughts and effectively communicate your business ideas and strategies. Starting with a template can also save you time and effort when formatting your plan.

Miro’s extensive library of customizable templates includes all the necessary sections for a comprehensive business plan. With our templates, you can confidently present your business plans to stakeholders and investors.

Be practical

Avoid overestimating revenue projections or underestimating expenses. Your business plan should be grounded in practical realities like your budget, resources, and capabilities.

Be specific

Provide as much detail as possible in your business plan. A specific plan is easier to execute because it provides clear guidance on what needs to be done and how. Without specific details, your plan may be too broad or vague, making it difficult to know where to start or how to measure success.

Be thorough with your research

Conduct thorough research to fully understand the market, your competitors, and your target audience . By conducting thorough research, you can identify potential risks and challenges your business may face and develop strategies to mitigate them.

Get input from others

It can be easy to become overly focused on your vision and ideas, leading to tunnel vision and a lack of objectivity. By seeking input from others, you can identify potential opportunities you may have overlooked.

Review and revise regularly

A business plan is a living document. You should update it regularly to reflect market, industry, and business changes. Set aside time for regular reviews and revisions to ensure your plan remains relevant and effective.

Create a winning business plan to chart your path to success

Starting or growing a business can be challenging, but it doesn't have to be. Whether you're a seasoned entrepreneur or just starting, a well-written business plan can make or break your business’ success.

The purpose of a business plan is more than just to secure funding and attract investors. It also serves as a roadmap for achieving your business goals and realizing your vision. With the right mindset, tools, and strategies, you can develop a visually appealing, persuasive business plan.

Ready to make an effective business plan that works for you? Check out our library of ready-made strategy and planning templates and chart your path to success.

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What Is a Business Plan?

Understanding business plans, how to write a business plan, common elements of a business plan, the bottom line, business plan: what it is, what's included, and how to write one.

Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and behavioral finance. Adam received his master's in economics from The New School for Social Research and his Ph.D. from the University of Wisconsin-Madison in sociology. He is a CFA charterholder as well as holding FINRA Series 7, 55 & 63 licenses. He currently researches and teaches economic sociology and the social studies of finance at the Hebrew University in Jerusalem.

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A business plan is a document that outlines a company's goals and the strategies to achieve them. It's valuable for both startups and established companies. For startups, a well-crafted business plan is crucial for attracting potential lenders and investors. Established businesses use business plans to stay on track and aligned with their growth objectives. This article will explain the key components of an effective business plan and guidance on how to write one.

Key Takeaways

• A business plan is a document detailing a company's business activities and strategies for achieving its goals.
• Startup companies use business plans to launch their venture and to attract outside investors.
• For established companies, a business plan helps keep the executive team focused on short- and long-term objectives.
• There's no single required format for a business plan, but certain key elements are essential for most companies.

Investopedia / Ryan Oakley

Any new business should have a business plan in place before beginning operations. Banks and venture capital firms often want to see a business plan before considering making a loan or providing capital to new businesses.

Even if a company doesn't need additional funding, having a business plan helps it stay focused on its goals. Research from the University of Oregon shows that businesses with a plan are significantly more likely to secure funding than those without one. Moreover, companies with a business plan grow 30% faster than those that don't plan. According to a Harvard Business Review article, entrepreneurs who write formal plans are 16% more likely to achieve viability than those who don't.

A business plan should ideally be reviewed and updated periodically to reflect achieved goals or changes in direction. An established business moving in a new direction might even create an entirely new plan.

There are numerous benefits to creating (and sticking to) a well-conceived business plan. It allows for careful consideration of ideas before significant investment, highlights potential obstacles to success, and provides a tool for seeking objective feedback from trusted outsiders. A business plan may also help ensure that a company’s executive team remains aligned on strategic action items and priorities.

While business plans vary widely, even among competitors in the same industry, they often share basic elements detailed below.

A well-crafted business plan is essential for attracting investors and guiding a company's strategic growth. It should address market needs and investor requirements and provide clear financial projections.

While there are any number of templates that you can use to write a business plan, it's best to try to avoid producing a generic-looking one. Let your plan reflect the unique personality of your business.

Many business plans use some combination of the sections below, with varying levels of detail, depending on the company.

The length of a business plan can vary greatly from business to business. Regardless, gathering the basic information into a 15- to 25-page document is best. Any additional crucial elements, such as patent applications, can be referenced in the main document and included as appendices.

Common elements in many business plans include:

• Executive summary : This section introduces the company and includes its mission statement along with relevant information about the company's leadership, employees, operations, and locations.
• Products and services : Describe the products and services the company offers or plans to introduce. Include details on pricing, product lifespan, and unique consumer benefits. Mention production and manufacturing processes, relevant patents , proprietary technology , and research and development (R&D) information.
• Market analysis : Explain the current state of the industry and the competition. Detail where the company fits in, the types of customers it plans to target, and how it plans to capture market share from competitors.
• Marketing strategy : Outline the company's plans to attract and retain customers, including anticipated advertising and marketing campaigns. Describe the distribution channels that will be used to deliver products or services to consumers.
• Financial plans and projections : Established businesses should include financial statements, balance sheets, and other relevant financial information. New businesses should provide financial targets and estimates for the first few years. This section may also include any funding requests.

Investors want to see a clear exit strategy, expected returns, and a timeline for cashing out. It's likely a good idea to provide five-year profitability forecasts and realistic financial estimates.

2 Types of Business Plans

Business plans can vary in format, often categorized into traditional and lean startup plans. According to the U.S. Small Business Administration (SBA) , the traditional business plan is the more common of the two.

• Traditional business plans : These are detailed and lengthy, requiring more effort to create but offering comprehensive information that can be persuasive to potential investors.
• Lean startup business plans : These are concise, sometimes just one page, and focus on key elements. While they save time, companies should be ready to provide additional details if requested by investors or lenders.

Why Do Business Plans Fail?

A business plan isn't a surefire recipe for success. The plan may have been unrealistic in its assumptions and projections. Markets and the economy might change in ways that couldn't have been foreseen. A competitor might introduce a revolutionary new product or service. All this calls for building flexibility into your plan, so you can pivot to a new course if needed.

How Often Should a Business Plan Be Updated?

How frequently a business plan needs to be revised will depend on its nature. Updating your business plan is crucial due to changes in external factors (market trends, competition, and regulations) and internal developments (like employee growth and new products). While a well-established business might want to review its plan once a year and make changes if necessary, a new or fast-growing business in a fiercely competitive market might want to revise it more often, such as quarterly.

What Does a Lean Startup Business Plan Include?

The lean startup business plan is ideal for quickly explaining a business, especially for new companies that don't have much information yet. Key sections may include a value proposition , major activities and advantages, resources (staff, intellectual property, and capital), partnerships, customer segments, and revenue sources.

A well-crafted business plan is crucial for any company, whether it's a startup looking for investment or an established business wanting to stay on course. It outlines goals and strategies, boosting a company's chances of securing funding and achieving growth.

As your business and the market change, update your business plan regularly. This keeps it relevant and aligned with your current goals and conditions. Think of your business plan as a living document that evolves with your company, not something carved in stone.

University of Oregon Department of Economics. " Evaluation of the Effectiveness of Business Planning Using Palo Alto's Business Plan Pro ." Eason Ding & Tim Hursey.

Bplans. " Do You Need a Business Plan? Scientific Research Says Yes ."

Harvard Business Review. " Research: Writing a Business Plan Makes Your Startup More Likely to Succeed ."

Harvard Business Review. " How to Write a Winning Business Plan ."

U.S. Small Business Administration. " Write Your Business Plan ."

SCORE. " When and Why Should You Review Your Business Plan? "

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What is a Business Plan? Definition, Tips, and Templates

Published: June 28, 2024

Years ago, I had an idea to launch a line of region-specific board games. I knew there was a market for games that celebrated local culture and heritage. I was so excited about the concept and couldn't wait to get started.

But my idea never took off. Why? Because I didn‘t have a plan. I lacked direction, missed opportunities, and ultimately, the venture never got off the ground.

And that’s exactly why a business plan is important. It cements your vision, gives you clarity, and outlines your next step.

In this post, I‘ll explain what a business plan is, the reasons why you’d need one, identify different types of business plans, and what you should include in yours.

Table of Contents

What is a business plan?

What is a business plan used for.

• Business Plan Template [Download Now]

Purposes of a Business Plan

What does a business plan need to include, types of business plans.

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A business plan is a comprehensive document that outlines a company's goals, strategies, and financial projections. It provides a detailed description of the business, including its products or services, target market, competitive landscape, and marketing and sales strategies. The plan also includes a financial section that forecasts revenue, expenses, and cash flow, as well as a funding request if the business is seeking investment.

The business plan is an undeniably critical component to getting any company off the ground. It's key to securing financing, documenting your business model, outlining your financial projections, and turning that nugget of a business idea into a reality.

The purpose of a business plan is three-fold: It summarizes the organization’s strategy in order to execute it long term, secures financing from investors, and helps forecast future business demands.

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🤖 Free Business Plan Generator (AI-Powered)

Starting a business is an exciting journey, filled with aspirations and ambitions, yet crafting a solid business plan can sometimes feel like navigating through a dense fog. The AI-Powered Business Plan Generator shines a light on this path, offering a straightforward way to outline your vision, strategies, and financial forecasts. By providing customized, coherent business plans, this tool assists in laying down the foundation of your entrepreneurial dream, ensuring every aspect is addressed. It simplifies the planning process, enabling you to focus on bringing your business idea to life with confidence and clarity.

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Writing a business plan can often feel like navigating through a dense forest without a map. You know your destination—securing investment, defining your business strategy, or setting clear objectives—but the path isn't always clear. Enter the AI-powered business plan generator, a tool designed to illuminate the way forward. This guide will walk you through the essentials of crafting a comprehensive business plan, touching upon the traditional elements that captivate stakeholders. In the final stretch, we'll introduce how an AI-powered business plan generator can streamline this process, making it more accessible and less time-consuming.

How to create a Business Plan

Now that you're familiar with the executive summary, let's tackle how you can create the rest of your business plan.

You can start manually by outlining your plan's structure and filling in the details step by step, or opt for a business plan generator to streamline the process.

Either method requires careful consideration of each section to ensure your plan is thorough and compelling.

Manual Methods for creating a Business Plan

You'll start with the Executive Summary, distilling your business idea into a compelling snapshot that captures attention.

Next, you'll outline your Company Overview, providing a clear picture of who you are and what you stand for.

Then, lay out your Business Objectives, Products and Services, and your Market Analysis Approach to build a solid foundation for your plan.

Executive Summary Essentials

Although it's often crafted last, the Executive Summary stands as the crucial opener of your business plan. It distills key aspects such as your mission, product highlights, and financial ambitions for quick investor insight. It encapsulates your company's essence for investors and maps out the business plan development milestones.

Ensure it crisply outlines your executive summary, underscoring the company's financial goals. This will help capture investors' attention right off the bat.

Company Overview

Begin your company overview by detailing your business's foundational elements, including its name, location, and the team driving its operations.

Here's what to include:

• A clear description of your business structure and ownership.
• The mission statement that defines your business's purpose.
• An outline of the products or services you offer.
• Background information that paints a picture of your company's history and objectives.

Business Objectives

To set your business on the path to success, start by defining clear and measurable objectives that reflect both your immediate and long-term aspirations.

Align your business objectives with strategic objectives to meet financial goals.

Conduct market research to fine-tune your target market strategies .

Ensure company goals are realistic and adaptable, setting a course for growth and market competitiveness.

Regular updates keep your plan relevant.

Products and Services

After setting clear business objectives, focus on articulating the core of your offering by detailing the products and services your business provides. Your description should also include:

• Unique features and benefits of each product or service.
• Specific products' competitive advantages.
• Your strategy for sales, distribution, and supply chain.
• Trademarks and market placement for your products and services.

Market Analysis Approach

A thorough market analysis is crucial for your business plan as it reveals the dynamics within your target market and guides your competitive strategy .

You'll identify potential customers, understand established market trends, and analyze how competitors differentiate themselves.

This knowledge shapes your sales plan and informs your marketing and sales efforts, highlighting opportunities in an otherwise crowded marketplace and showcasing your grasp of the competitive landscape.

Marketing and Sales Strategies

Crafting a marketing and sales strategy requires precise identification of your target customers to ensure your message resonates and spurs action. Here's how to proceed:

• Define your target market for the new product.
• Develop a pricing and sales channel approach.
• Design a marketing plan with promotional tactics.
• Analyze market trends to refine your strategy.

Stay focused on meeting customer needs and differentiating from competitors.

Financial Analysis and Projections

Diving into the financials, you'll need to gather historical data and conduct a thorough analysis of revenue streams , costs, and profit margins to inform your projections for the next three to five years.

Your financial plan hinges on these insights.

Operations Plan

To ensure your business runs like a well-oiled machine, start by mapping out your key operational processes and procedures. Your operations plan is a vital section of your business plan. Here's what to include:

• Outline technology's role in business operations.
• Develop a comprehensive staffing plan.
• Establish a robust inventory management system.
• Implement quality control measures to provide additional assurance of product or service excellence.

Funding Requirements

Having established the operational foundations of your business, let's now focus on determining the capital necessary to fuel your growth and operational needs.

Outline your funding requirements by presenting clear financial data, including projected income, balance sheets, and cash flows.

You'll need this to secure funding from venture capital firms or potential investors, ensuring they grasp how their capital will propel your business towards its targets.

Appendices and Exhibits

When crafting your business plan, don't overlook the appendices and exhibits; these sections provide the substantiating details that reinforce your proposal's integrity. Include:

Documents that outline key personnel qualifications and experience.

Details on intellectual property, such as patents.

Additional information for financial institutions, like credit histories.

Contracts, leases, or other legal documents relevant to your business.

Using a Business Plan Generator

You might wonder why you'd use a Business Plan Generator—these tools streamline the planning process, making it easier for you to focus on the core aspects of your strategy.

To get started, you'll follow a series of steps that help structure your executive summary, goals, and market analysis within a proven framework.

The benefits are clear: using a generator can save you time and provide you with a professional, investor-ready plan.

Steps to use the Business Plan Generator

To create a business plan using a generator, start by selecting a template that aligns with your industry and business type.

Here are the steps to use a business plan generator:

• Identify Your Business Details : Start by providing the name of your business and the industry it operates in. This foundational step sets the stage for the tailored guidance the generator can offer.
• Describe Your Offerings : Clearly articulate what products or services your business sells or offers. This will help the generator understand the value proposition of your business.
• Define Your Target Audience : Specify who your ideal customers are, including demographic information. Understanding your target audience is crucial for creating a focused and effective business plan.
• Outline Your Marketing Plan : Detail your strategies for promoting your business. This includes how you plan to reach your target audience and differentiate yourself from competitors.
• Detail Your Operational Strategy : Explain how your business will operate on a day-to-day basis. Include information on your supply chain, logistics, and any other operational details.
• Provide Financial Information : Input how much money you need to start your business and project how much revenue it will generate. This financial planning is critical for assessing the feasibility of your business idea.
• Set Business Objectives : List what you aim to achieve with your business in the short term and the long term. These goals will guide the direction of your business strategy.
• Click on Generate : After entering all the necessary information, click the "generate" button to create your personalised business plan. This plan will be tailored to the specifics of your business, providing a roadmap for success.

Benefits of using a Business Plan Generator

Harnessing a business plan generator can significantly streamline the process, saving you both time and effort as you craft a detailed blueprint for your venture.

Here are the benefits:

• Provides a structured framework to write a business plan efficiently.
• Helps identify opportunities in new markets.
• Enhances financial literacy through budgeting and forecasting tools.
• Clarifies business objectives, aiding in communication with stakeholders.

Tips for Creating a Business Plan

When crafting your business plan these tips collectively form a comprehensive business plan, providing a roadmap for your business and presenting a compelling case to investors and lenders.

Here are the tips for creating a business plan:

• Articulate your mission and vision succinctly.
• Outline your offerings and financial ambitions.
• Provide a snapshot of your business's financial health and market potential.
• Clarify the business structure ( sole proprietorship , partnership, corporation).
• Highlight ownership details.
• Showcase key employees, emphasizing their expertise.
• Define short- and long-term goals for your business.
• Align goals with your strategic direction.
• Establish a direct link between financing needs and future growth.
• Describe your offerings and emphasize how they meet market needs.
• Support claims with market research.
• Demonstrate a thorough understanding of your competition.

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How to Write a Business Plan in 9 Steps (+ Template and Examples)

Every successful business has one thing in common, a good and well-executed business plan. A business plan is more than a document, it is a complete guide that outlines the goals your business wants to achieve, including its financial goals . It helps you analyze results, make strategic decisions, show your business operations and growth.

If you want to start a business or already have one and need to pitch it to investors for funding, writing a good business plan improves your chances of attracting financiers. As a startup, if you want to secure loans from financial institutions, part of the requirements involve submitting your business plan.

Writing a business plan does not have to be a complicated or time-consuming process. In this article, you will learn the step-by-step process for writing a successful business plan.

You will also learn what you need a business plan for, tips and strategies for writing a convincing business plan, business plan examples and templates that will save you tons of time, and the alternatives to the traditional business plan.

Let’s get started.

What Do You Need A Business Plan For?

Businesses create business plans for different purposes such as to secure funds, monitor business growth, measure your marketing strategies, and measure your business success.

1. Secure Funds

One of the primary reasons for writing a business plan is to secure funds, either from financial institutions/agencies or investors.

For you to effectively acquire funds, your business plan must contain the key elements of your business plan . For example, your business plan should include your growth plans, goals you want to achieve, and milestones you have recorded.

A business plan can also attract new business partners that are willing to contribute financially and intellectually. If you are writing a business plan to a bank, your project must show your traction , that is, the proof that you can pay back any loan borrowed.

Also, if you are writing to an investor, your plan must contain evidence that you can effectively utilize the funds you want them to invest in your business. Here, you are using your business plan to persuade a group or an individual that your business is a source of a good investment.

2. Monitor Business Growth

A business plan can help you track cash flows in your business. It steers your business to greater heights. A business plan capable of tracking business growth should contain:

• The business goals
• Methods to achieve the goals
• Time-frame for attaining those goals

A good business plan should guide you through every step in achieving your goals. It can also track the allocation of assets to every aspect of the business. You can tell when you are spending more than you should on a project.

You can compare a business plan to a written GPS. It helps you manage your business and hints at the right time to expand your business.

3. Measure Business Success

A business plan can help you measure your business success rate. Some small-scale businesses are thriving better than more prominent companies because of their track record of success.

Right from the onset of your business operation, set goals and work towards them. Write a plan to guide you through your procedures. Use your plan to measure how much you have achieved and how much is left to attain.

You can also weigh your success by monitoring the position of your brand relative to competitors. On the other hand, a business plan can also show you why you have not achieved a goal. It can tell if you have elapsed the time frame you set to attain a goal.

4. Document Your Marketing Strategies

You can use a business plan to document your marketing plans. Every business should have an effective marketing plan.

Competition mandates every business owner to go the extraordinary mile to remain relevant in the market. Your business plan should contain your marketing strategies that work. You can measure the success rate of your marketing plans.

In your business plan, your marketing strategy must answer the questions:

• How do you want to reach your target audience?
• How do you plan to retain your customers?
• What is/are your pricing plans?
• What is your budget for marketing?

How to Write a Business Plan Step-by-Step

1. create your executive summary.

The executive summary is a snapshot of your business or a high-level overview of your business purposes and plans . Although the executive summary is the first section in your business plan, most people write it last. The length of the executive summary is not more than two pages.

Generally, there are nine sections in a business plan, the executive summary should condense essential ideas from the other eight sections.

A good executive summary should do the following:

• A Snapshot of Growth Potential. Briefly inform the reader about your company and why it will be successful)
• Contain your Mission Statement which explains what the main objective or focus of your business is.
• Product Description and Differentiation. Brief description of your products or services and why it is different from other solutions in the market.
• The Team. Basic information about your company’s leadership team and employees
• Business Concept. A solid description of what your business does.
• Target Market. The customers you plan to sell to.
• Marketing Strategy. Your plans on reaching and selling to your customers
• Current Financial State. Brief information about what revenue your business currently generates.
• Projected Financial State. Brief information about what you foresee your business revenue to be in the future.

The executive summary is the make-or-break section of your business plan. If your summary cannot in less than two pages cannot clearly describe how your business will solve a particular problem of your target audience and make a profit, your business plan is set on a faulty foundation.

Avoid using the executive summary to hype your business, instead, focus on helping the reader understand the what and how of your plan.

View the executive summary as an opportunity to introduce your vision for your company. You know your executive summary is powerful when it can answer these key questions:

• Who is your target audience?
• What sector or industry are you in?
• What are your products and services?
• What is the future of your industry?
• Is your company scaleable?
• Who are the owners and leaders of your company? What are their backgrounds and experience levels?
• What is the motivation for starting your company?
• What are the next steps?

Writing the executive summary last although it is the most important section of your business plan is an excellent idea. The reason why is because it is a high-level overview of your business plan. It is the section that determines whether potential investors and lenders will read further or not.

The executive summary can be a stand-alone document that covers everything in your business plan. It is not uncommon for investors to request only the executive summary when evaluating your business. If the information in the executive summary impresses them, they will ask for the complete business plan.

If you are writing your business plan for your planning purposes, you do not need to write the executive summary.

2. Add Your Company Overview

The company overview or description is the next section in your business plan after the executive summary. It describes what your business does.

Adding your company overview can be tricky especially when your business is still in the planning stages. Existing businesses can easily summarize their current operations but may encounter difficulties trying to explain what they plan to become.

Your company overview should contain the following:

• What products and services you will provide
• Geographical markets and locations your company have a presence
• What you need to run your business
• Who your target audience or customers are
• Who will service your customers
• Your company’s purpose, mission, and vision
• Information about your company’s founders
• Who the founders are
• Notable achievements of your company so far

When creating a company overview, you have to focus on three basics: identifying your industry, identifying your customer, and explaining the problem you solve.

If you are stuck when creating your company overview, try to answer some of these questions that pertain to you.

• Who are you targeting? (The answer is not everyone)
• What pain point does your product or service solve for your customers that they will be willing to spend money on resolving?
• How does your product or service overcome that pain point?
• Where is the location of your business?
• What products, equipment, and services do you need to run your business?
• How is your company’s product or service different from your competition in the eyes of your customers?
• How many employees do you need and what skills do you require them to have?

After answering some or all of these questions, you will get more than enough information you need to write your company overview or description section. When writing this section, describe what your company does for your customers.

The company description or overview section contains three elements: mission statement, history, and objectives.

• Mission Statement

The mission statement refers to the reason why your business or company is existing. It goes beyond what you do or sell, it is about the ‘why’. A good mission statement should be emotional and inspirational.

Your mission statement should follow the KISS rule (Keep It Simple, Stupid). For example, Shopify’s mission statement is “Make commerce better for everyone.”

When describing your company’s history, make it simple and avoid the temptation of tying it to a defensive narrative. Write it in the manner you would a profile. Your company’s history should include the following information:

• Founding Date
• Major Milestones
• Location(s)
• Flagship Products or Services
• Number of Employees
• Executive Leadership Roles

When you fill in this information, you use it to write one or two paragraphs about your company’s history.

Business Objectives

Your business objective must be SMART (specific, measurable, achievable, realistic, and time-bound.) Failure to clearly identify your business objectives does not inspire confidence and makes it hard for your team members to work towards a common purpose.

3. Perform Market and Competitive Analyses to Proof a Big Enough Business Opportunity

The third step in writing a business plan is the market and competitive analysis section. Every business, no matter the size, needs to perform comprehensive market and competitive analyses before it enters into a market.

Performing market and competitive analyses are critical for the success of your business. It helps you avoid entering the right market with the wrong product, or vice versa. Anyone reading your business plans, especially financiers and financial institutions will want to see proof that there is a big enough business opportunity you are targeting.

This section is where you describe the market and industry you want to operate in and show the big opportunities in the market that your business can leverage to make a profit. If you noticed any unique trends when doing your research, show them in this section.

Market analysis alone is not enough, you have to add competitive analysis to strengthen this section. There are already businesses in the industry or market, how do you plan to take a share of the market from them?

You have to clearly illustrate the competitive landscape in your business plan. Are there areas your competitors are doing well? Are there areas where they are not doing so well? Show it.

Make it clear in this section why you are moving into the industry and what weaknesses are present there that you plan to explain. How are your competitors going to react to your market entry? How do you plan to get customers? Do you plan on taking your competitors' competitors, tap into other sources for customers, or both?

Illustrate the competitive landscape as well. What are your competitors doing well and not so well?

Answering these questions and thoughts will aid your market and competitive analysis of the opportunities in your space. Depending on how sophisticated your industry is, or the expectations of your financiers, you may need to carry out a more comprehensive market and competitive analysis to prove that big business opportunity.

Instead of looking at the market and competitive analyses as one entity, separating them will make the research even more comprehensive.

Market Analysis

Market analysis, boarding speaking, refers to research a business carried out on its industry, market, and competitors. It helps businesses gain a good understanding of their target market and the outlook of their industry. Before starting a company, it is vital to carry out market research to find out if the market is viable.

The market analysis section is a key part of the business plan. It is the section where you identify who your best clients or customers are. You cannot omit this section, without it your business plan is incomplete.

A good market analysis will tell your readers how you fit into the existing market and what makes you stand out. This section requires in-depth research, it will probably be the most time-consuming part of the business plan to write.

• Market Research

To create a compelling market analysis that will win over investors and financial institutions, you have to carry out thorough market research . Your market research should be targeted at your primary target market for your products or services. Here is what you want to find out about your target market.

• Your target market’s needs or pain points
• The existing solutions for their pain points
• Geographic Location
• Demographics

The purpose of carrying out a marketing analysis is to get all the information you need to show that you have a solid and thorough understanding of your target audience.

Only after you have fully understood the people you plan to sell your products or services to, can you evaluate correctly if your target market will be interested in your products or services.

You can easily convince interested parties to invest in your business if you can show them you thoroughly understand the market and show them that there is a market for your products or services.

How to Quantify Your Target Market

One of the goals of your marketing research is to understand who your ideal customers are and their purchasing power. To quantify your target market, you have to determine the following:

• Your Potential Customers: They are the people you plan to target. For example, if you sell accounting software for small businesses , then anyone who runs an enterprise or large business is unlikely to be your customers. Also, individuals who do not have a business will most likely not be interested in your product.
• Total Households: If you are selling household products such as heating and air conditioning systems, determining the number of total households is more important than finding out the total population in the area you want to sell to. The logic is simple, people buy the product but it is the household that uses it.
• Median Income: You need to know the median income of your target market. If you target a market that cannot afford to buy your products and services, your business will not last long.
• Income by Demographics: If your potential customers belong to a certain age group or gender, determining income levels by demographics is necessary. For example, if you sell men's clothes, your target audience is men.

What Does a Good Market Analysis Entail?

Your business does not exist on its own, it can only flourish within an industry and alongside competitors. Market analysis takes into consideration your industry, target market, and competitors. Understanding these three entities will drastically improve your company’s chances of success.

You can view your market analysis as an examination of the market you want to break into and an education on the emerging trends and themes in that market. Good market analyses include the following:

• Industry Description. You find out about the history of your industry, the current and future market size, and who the largest players/companies are in your industry.
• Overview of Target Market. You research your target market and its characteristics. Who are you targeting? Note, it cannot be everyone, it has to be a specific group. You also have to find out all information possible about your customers that can help you understand how and why they make buying decisions.
• Size of Target Market: You need to know the size of your target market, how frequently they buy, and the expected quantity they buy so you do not risk overproducing and having lots of bad inventory. Researching the size of your target market will help you determine if it is big enough for sustained business or not.
• Growth Potential: Before picking a target market, you want to be sure there are lots of potential for future growth. You want to avoid going for an industry that is declining slowly or rapidly with almost zero growth potential.
• Market Share Potential: Does your business stand a good chance of taking a good share of the market?
• Market Pricing and Promotional Strategies: Your market analysis should give you an idea of the price point you can expect to charge for your products and services. Researching your target market will also give you ideas of pricing strategies you can implement to break into the market or to enjoy maximum profits.
• Potential Barriers to Entry: One of the biggest benefits of conducting market analysis is that it shows you every potential barrier to entry your business will likely encounter. It is a good idea to discuss potential barriers to entry such as changing technology. It informs readers of your business plan that you understand the market.
• Research on Competitors: You need to know the strengths and weaknesses of your competitors and how you can exploit them for the benefit of your business. Find patterns and trends among your competitors that make them successful, discover what works and what doesn’t, and see what you can do better.

The market analysis section is not just for talking about your target market, industry, and competitors. You also have to explain how your company can fill the hole you have identified in the market.

Here are some questions you can answer that can help you position your product or service in a positive light to your readers.

• Is your product or service of superior quality?
• What additional features do you offer that your competitors do not offer?
• Are you targeting a ‘new’ market?

Basically, your market analysis should include an analysis of what already exists in the market and an explanation of how your company fits into the market.

Competitive Analysis

In the competitive analysis section, y ou have to understand who your direct and indirect competitions are, and how successful they are in the marketplace. It is the section where you assess the strengths and weaknesses of your competitors, the advantage(s) they possess in the market and show the unique features or qualities that make you different from your competitors.

Many businesses do market analysis and competitive analysis together. However, to fully understand what the competitive analysis entails, it is essential to separate it from the market analysis.

Competitive analysis for your business can also include analysis on how to overcome barriers to entry in your target market.

The primary goal of conducting a competitive analysis is to distinguish your business from your competitors. A strong competitive analysis is essential if you want to convince potential funding sources to invest in your business. You have to show potential investors and lenders that your business has what it takes to compete in the marketplace successfully.

Competitive analysis will s how you what the strengths of your competition are and what they are doing to maintain that advantage.

When doing your competitive research, you first have to identify your competitor and then get all the information you can about them. The idea of spending time to identify your competitor and learn everything about them may seem daunting but it is well worth it.

Find answers to the following questions after you have identified who your competitors are.

• What are your successful competitors doing?
• Why is what they are doing working?
• Can your business do it better?
• What are the weaknesses of your successful competitors?
• What are they not doing well?
• Can your business turn its weaknesses into strengths?
• How good is your competitors’ customer service?
• Where do your competitors invest in advertising?
• What sales and pricing strategies are they using?
• What marketing strategies are they using?
• What kind of press coverage do they get?
• What are their customers saying about your competitors (both the positive and negative)?

If your competitors have a website, it is a good idea to visit their websites for more competitors’ research. Check their “About Us” page for more information.

If you are presenting your business plan to investors, you need to clearly distinguish yourself from your competitors. Investors can easily tell when you have not properly researched your competitors.

Take time to think about what unique qualities or features set you apart from your competitors. If you do not have any direct competition offering your product to the market, it does not mean you leave out the competitor analysis section blank. Instead research on other companies that are providing a similar product, or whose product is solving the problem your product solves.

The next step is to create a table listing the top competitors you want to include in your business plan. Ensure you list your business as the last and on the right. What you just created is known as the competitor analysis table.

Direct vs Indirect Competition

You cannot know if your product or service will be a fit for your target market if you have not understood your business and the competitive landscape.

There is no market you want to target where you will not encounter competition, even if your product is innovative. Including competitive analysis in your business plan is essential.

If you are entering an established market, you need to explain how you plan to differentiate your products from the available options in the market. Also, include a list of few companies that you view as your direct competitors The competition you face in an established market is your direct competition.

In situations where you are entering a market with no direct competition, it does not mean there is no competition there. Consider your indirect competition that offers substitutes for the products or services you offer.

For example, if you sell an innovative SaaS product, let us say a project management software , a company offering time management software is your indirect competition.

There is an easy way to find out who your indirect competitors are in the absence of no direct competitors. You simply have to research how your potential customers are solving the problems that your product or service seeks to solve. That is your direct competition.

Factors that Differentiate Your Business from the Competition

There are three main factors that any business can use to differentiate itself from its competition. They are cost leadership, product differentiation, and market segmentation.

1. Cost Leadership

A strategy you can impose to maximize your profits and gain an edge over your competitors. It involves offering lower prices than what the majority of your competitors are offering.

A common practice among businesses looking to enter into a market where there are dominant players is to use free trials or pricing to attract as many customers as possible to their offer.

2. Product Differentiation

Your product or service should have a unique selling proposition (USP) that your competitors do not have or do not stress in their marketing.

Part of the marketing strategy should involve making your products unique and different from your competitors. It does not have to be different from your competitors, it can be the addition to a feature or benefit that your competitors do not currently have.

3. Market Segmentation

As a new business seeking to break into an industry, you will gain more success from focusing on a specific niche or target market, and not the whole industry.

If your competitors are focused on a general need or target market, you can differentiate yourself from them by having a small and hyper-targeted audience. For example, if your competitors are selling men’s clothes in their online stores , you can sell hoodies for men.

4. Define Your Business and Management Structure

The next step in your business plan is your business and management structure. It is the section where you describe the legal structure of your business and the team running it.

Your business is only as good as the management team that runs it, while the management team can only strive when there is a proper business and management structure in place.

If your company is a sole proprietor or a limited liability company (LLC), a general or limited partnership, or a C or an S corporation, state it clearly in this section.

Use an organizational chart to show the management structure in your business. Clearly show who is in charge of what area in your company. It is where you show how each key manager or team leader’s unique experience can contribute immensely to the success of your company. You can also opt to add the resumes and CVs of the key players in your company.

The business and management structure section should show who the owner is, and other owners of the businesses (if the business has other owners). For businesses or companies with multiple owners, include the percent ownership of the various owners and clearly show the extent of each others’ involvement in the company.

Investors want to know who is behind the company and the team running it to determine if it has the right management to achieve its set goals.

Management Team

The management team section is where you show that you have the right team in place to successfully execute the business operations and ideas. Take time to create the management structure for your business. Think about all the important roles and responsibilities that you need managers for to grow your business.

Include brief bios of each key team member and ensure you highlight only the relevant information that is needed. If your team members have background industry experience or have held top positions for other companies and achieved success while filling that role, highlight it in this section.

A common mistake that many startups make is assigning C-level titles such as (CMO and CEO) to everyone on their team. It is unrealistic for a small business to have those titles. While it may look good on paper for the ego of your team members, it can prevent investors from investing in your business.

Instead of building an unrealistic management structure that does not fit your business reality, it is best to allow business titles to grow as the business grows. Starting everyone at the top leaves no room for future change or growth, which is bad for productivity.

Your management team does not have to be complete before you start writing your business plan. You can have a complete business plan even when there are managerial positions that are empty and need filling.

If you have management gaps in your team, simply show the gaps and indicate you are searching for the right candidates for the role(s). Investors do not expect you to have a full management team when you are just starting your business.

Key Questions to Answer When Structuring Your Management Team

• Who are the key leaders?
• What experiences, skills, and educational backgrounds do you expect your key leaders to have?
• Do your key leaders have industry experience?
• What positions will they fill and what duties will they perform in those positions?
• What level of authority do the key leaders have and what are their responsibilities?
• What is the salary for the various management positions that will attract the ideal candidates?

Additional Tips for Writing the Management Structure Section

1. Avoid Adding ‘Ghost’ Names to Your Management Team

There is always that temptation to include a ‘ghost’ name to your management team to attract and influence investors to invest in your business. Although the presence of these celebrity management team members may attract the attention of investors, it can cause your business to lose any credibility if you get found out.

Seasoned investors will investigate further the members of your management team before committing fully to your business If they find out that the celebrity name used does not play any actual role in your business, they will not invest and may write you off as dishonest.

2. Focus on Credentials But Pay Extra Attention to the Roles

Investors want to know the experience that your key team members have to determine if they can successfully reach the company’s growth and financial goals.

While it is an excellent boost for your key management team to have the right credentials, you also want to pay extra attention to the roles they will play in your company.

Organizational Chart

Adding an organizational chart in this section of your business plan is not necessary, you can do it in your business plan’s appendix.

If you are exploring funding options, it is not uncommon to get asked for your organizational chart. The function of an organizational chart goes beyond raising money, you can also use it as a useful planning tool for your business.

An organizational chart can help you identify how best to structure your management team for maximum productivity and point you towards key roles you need to fill in the future.

You can use the organizational chart to show your company’s internal management structure such as the roles and responsibilities of your management team, and relationships that exist between them.

5. Describe Your Product and Service Offering

In your business plan, you have to describe what you sell or the service you plan to offer. It is the next step after defining your business and management structure. The products and services section is where you sell the benefits of your business.

Here you have to explain how your product or service will benefit your customers and describe your product lifecycle. It is also the section where you write down your plans for intellectual property like patent filings and copyrighting.

The research and development that you are undertaking for your product or service need to be explained in detail in this section. However, do not get too technical, sell the general idea and its benefits.

If you have any diagrams or intricate designs of your product or service, do not include them in the products and services section. Instead, leave them for the addendum page. Also, if you are leaving out diagrams or designs for the addendum, ensure you add this phrase “For more detail, visit the addendum Page #.”

Your product and service section in your business plan should include the following:

• A detailed explanation that clearly shows how your product or service works.
• The pricing model for your product or service.
• Your business’ sales and distribution strategy.
• The ideal customers that want your product or service.
• The benefits of your products and services.
• Reason(s) why your product or service is a better alternative to what your competitors are currently offering in the market.
• Plans for filling the orders you receive
• If you have current or pending patents, copyrights, and trademarks for your product or service, you can also discuss them in this section.

What to Focus On When Describing the Benefits, Lifecycle, and Production Process of Your Products or Services

In the products and services section, you have to distill the benefits, lifecycle, and production process of your products and services.

When describing the benefits of your products or services, here are some key factors to focus on.

• Unique features
• Translating the unique features into benefits
• The emotional, psychological, and practical payoffs to attract customers
• Intellectual property rights or any patents

When describing the product life cycle of your products or services, here are some key factors to focus on.

• Upsells, cross-sells, and down-sells
• Time between purchases
• Plans for research and development.

When describing the production process for your products or services, you need to think about the following:

• The creation of new or existing products and services.
• The sources for the raw materials or components you need for production.
• Assembling the products
• Maintaining quality control
• Supply-chain logistics (receiving the raw materials and delivering the finished products)
• The day-to-day management of the production processes, bookkeeping, and inventory.

Tips for Writing the Products or Services Section of Your Business Plan

1. Avoid Technical Descriptions and Industry Buzzwords

The products and services section of your business plan should clearly describe the products and services that your company provides. However, it is not a section to include technical jargons that anyone outside your industry will not understand.

A good practice is to remove highly detailed or technical descriptions in favor of simple terms. Industry buzzwords are not necessary, if there are simpler terms you can use, then use them. If you plan to use your business plan to source funds, making the product or service section so technical will do you no favors.

2. Describe How Your Products or Services Differ from Your Competitors

When potential investors look at your business plan, they want to know how the products and services you are offering differ from that of your competition. Differentiating your products or services from your competition in a way that makes your solution more attractive is critical.

If you are going the innovative path and there is no market currently for your product or service, you need to describe in this section why the market needs your product or service.

For example, overnight delivery was a niche business that only a few companies were participating in. Federal Express (FedEx) had to show in its business plan that there was a large opportunity for that service and they justified why the market needed that service.

3. Long or Short Products or Services Section

Should your products or services section be short? Does the long products or services section attract more investors?

There are no straightforward answers to these questions. Whether your products or services section should be long or relatively short depends on the nature of your business.

If your business is product-focused, then automatically you need to use more space to describe the details of your products. However, if the product your business sells is a commodity item that relies on competitive pricing or other pricing strategies, you do not have to use up so much space to provide significant details about the product.

Likewise, if you are selling a commodity that is available in numerous outlets, then you do not have to spend time on writing a long products or services section.

The key to the success of your business is most likely the effectiveness of your marketing strategies compared to your competitors. Use more space to address that section.

If you are creating a new product or service that the market does not know about, your products or services section can be lengthy. The reason why is because you need to explain everything about the product or service such as the nature of the product, its use case, and values.

A short products or services section for an innovative product or service will not give the readers enough information to properly evaluate your business.

4. Describe Your Relationships with Vendors or Suppliers

Your business will rely on vendors or suppliers to supply raw materials or the components needed to make your products. In your products and services section, describe your relationships with your vendors and suppliers fully.

Avoid the mistake of relying on only one supplier or vendor. If that supplier or vendor fails to supply or goes out of business, you can easily face supply problems and struggle to meet your demands. Plan to set up multiple vendor or supplier relationships for better business stability.

5. Your Primary Goal Is to Convince Your Readers

The primary goal of your business plan is to convince your readers that your business is viable and to create a guide for your business to follow. It applies to the products and services section.

When drafting this section, think like the reader. See your reader as someone who has no idea about your products and services. You are using the products and services section to provide the needed information to help your reader understand your products and services. As a result, you have to be clear and to the point.

While you want to educate your readers about your products or services, you also do not want to bore them with lots of technical details. Show your products and services and not your fancy choice of words.

Your products and services section should provide the answer to the “what” question for your business. You and your management team may run the business, but it is your products and services that are the lifeblood of the business.

Key Questions to Answer When Writing your Products and Services Section

Answering these questions can help you write your products and services section quickly and in a way that will appeal to your readers.

• Are your products existing on the market or are they still in the development stage?
• What is your timeline for adding new products and services to the market?
• What are the positives that make your products and services different from your competitors?
• Do your products and services have any competitive advantage that your competitors’ products and services do not currently have?
• Do your products or services have any competitive disadvantages that you need to overcome to compete with your competitors? If your answer is yes, state how you plan to overcome them,
• How much does it cost to produce your products or services? How much do you plan to sell it for?
• What is the price for your products and services compared to your competitors? Is pricing an issue?
• What are your operating costs and will it be low enough for you to compete with your competitors and still take home a reasonable profit margin?
• What is your plan for acquiring your products? Are you involved in the production of your products or services?
• Are you the manufacturer and produce all the components you need to create your products? Do you assemble your products by using components supplied by other manufacturers? Do you purchase your products directly from suppliers or wholesalers?
• Do you have a steady supply of products that you need to start your business? (If your business is yet to kick-off)
• How do you plan to distribute your products or services to the market?

You can also hint at the marketing or promotion plans you have for your products or services such as how you plan to build awareness or retain customers. The next section is where you can go fully into details about your business’s marketing and sales plan.

6. Show and Explain Your Marketing and Sales Plan

Providing great products and services is wonderful, but it means nothing if you do not have a marketing and sales plan to inform your customers about them. Your marketing and sales plan is critical to the success of your business.

The sales and marketing section is where you show and offer a detailed explanation of your marketing and sales plan and how you plan to execute it. It covers your pricing plan, proposed advertising and promotion activities, activities and partnerships you need to make your business a success, and the benefits of your products and services.

There are several ways you can approach your marketing and sales strategy. Ideally, your marketing and sales strategy has to fit the unique needs of your business.

In this section, you describe how the plans your business has for attracting and retaining customers, and the exact process for making a sale happen. It is essential to thoroughly describe your complete marketing and sales plans because you are still going to reference this section when you are making financial projections for your business.

Outline Your Business’ Unique Selling Proposition (USP)

The sales and marketing section is where you outline your business’s unique selling proposition (USP). When you are developing your unique selling proposition, think about the strongest reasons why people should buy from you over your competition. That reason(s) is most likely a good fit to serve as your unique selling proposition (USP).

Target Market and Target Audience

Plans on how to get your products or services to your target market and how to get your target audience to buy them go into this section. You also highlight the strengths of your business here, particularly what sets them apart from your competition.

Before you start writing your marketing and sales plan, you need to have properly defined your target audience and fleshed out your buyer persona. If you do not first understand the individual you are marketing to, your marketing and sales plan will lack any substance and easily fall.

Creating a Smart Marketing and Sales Plan

Marketing your products and services is an investment that requires you to spend money. Like any other investment, you have to generate a good return on investment (ROI) to justify using that marketing and sales plan. Good marketing and sales plans bring in high sales and profits to your company.

Avoid spending money on unproductive marketing channels. Do your research and find out the best marketing and sales plan that works best for your company.

Your marketing and sales plan can be broken into different parts: your positioning statement, pricing, promotion, packaging, advertising, public relations, content marketing, social media, and strategic alliances.

Your Positioning Statement

Your positioning statement is the first part of your marketing and sales plan. It refers to the way you present your company to your customers.

Are you the premium solution, the low-price solution, or are you the intermediary between the two extremes in the market? What do you offer that your competitors do not that can give you leverage in the market?

Before you start writing your positioning statement, you need to spend some time evaluating the current market conditions. Here are some questions that can help you to evaluate the market

• What are the unique features or benefits that you offer that your competitors lack?
• What are your customers’ primary needs and wants?
• Why should a customer choose you over your competition? How do you plan to differentiate yourself from the competition?
• How does your company’s solution compare with other solutions in the market?

After answering these questions, then you can start writing your positioning statement. Your positioning statement does not have to be in-depth or too long.

All you need to explain with your positioning statement are two focus areas. The first is the position of your company within the competitive landscape. The other focus area is the core value proposition that sets your company apart from other alternatives that your ideal customer might consider.

Here is a simple template you can use to develop a positioning statement.

For [description of target market] who [need of target market], [product or service] [how it meets the need]. Unlike [top competition], it [most essential distinguishing feature].

For example, let’s create the positioning statement for fictional accounting software and QuickBooks alternative , TBooks.

“For small business owners who need accounting services, TBooks is an accounting software that helps small businesses handle their small business bookkeeping basics quickly and easily. Unlike Wave, TBooks gives small businesses access to live sessions with top accountants.”

You can edit this positioning statement sample and fill it with your business details.

After writing your positioning statement, the next step is the pricing of your offerings. The overall positioning strategy you set in your positioning statement will often determine how you price your products or services.

Pricing is a powerful tool that sends a strong message to your customers. Failure to get your pricing strategy right can make or mar your business. If you are targeting a low-income audience, setting a premium price can result in low sales.

You can use pricing to communicate your positioning to your customers. For example, if you are offering a product at a premium price, you are sending a message to your customers that the product belongs to the premium category.

Basic Rules to Follow When Pricing Your Offering

Setting a price for your offering involves more than just putting a price tag on it. Deciding on the right pricing for your offering requires following some basic rules. They include covering your costs, primary and secondary profit center pricing, and matching the market rate.

• Covering Your Costs: The price you set for your products or service should be more than it costs you to produce and deliver them. Every business has the same goal, to make a profit. Depending on the strategy you want to use, there are exceptions to this rule. However, the vast majority of businesses follow this rule.
• Primary and Secondary Profit Center Pricing: When a company sets its price above the cost of production, it is making that product its primary profit center. A company can also decide not to make its initial price its primary profit center by selling below or at even with its production cost. It rather depends on the support product or even maintenance that is associated with the initial purchase to make its profit. The initial price thus became its secondary profit center.
• Matching the Market Rate: A good rule to follow when pricing your products or services is to match your pricing with consumer demand and expectations. If you price your products or services beyond the price your customer perceives as the ideal price range, you may end up with no customers. Pricing your products too low below what your customer perceives as the ideal price range may lead to them undervaluing your offering.

Pricing Strategy

Your pricing strategy influences the price of your offering. There are several pricing strategies available for you to choose from when examining the right pricing strategy for your business. They include cost-plus pricing, market-based pricing, value pricing, and more.

• Cost-plus Pricing: This strategy is one of the simplest and oldest pricing strategies. Here you consider the cost of producing a unit of your product and then add a profit to it to arrive at your market price. It is an effective pricing strategy for manufacturers because it helps them cover their initial costs. Another name for the cost-plus pricing strategy is the markup pricing strategy.
• Market-based Pricing: This pricing strategy analyses the market including competitors’ pricing and then sets a price based on what the market is expecting. With this pricing strategy, you can either set your price at the low-end or high-end of the market.
• Value Pricing: This pricing strategy involves setting a price based on the value you are providing to your customer. When adopting a value-based pricing strategy, you have to set a price that your customers are willing to pay. Service-based businesses such as small business insurance providers , luxury goods sellers, and the fashion industry use this pricing strategy.

After carefully sorting out your positioning statement and pricing, the next item to look at is your promotional strategy. Your promotional strategy explains how you plan on communicating with your customers and prospects.

As a business, you must measure all your costs, including the cost of your promotions. You also want to measure how much sales your promotions bring for your business to determine its usefulness. Promotional strategies or programs that do not lead to profit need to be removed.

There are different types of promotional strategies you can adopt for your business, they include advertising, public relations, and content marketing.

Advertising

Your business plan should include your advertising plan which can be found in the marketing and sales plan section. You need to include an overview of your advertising plans such as the areas you plan to spend money on to advertise your business and offers.

Ensure that you make it clear in this section if your business will be advertising online or using the more traditional offline media, or the combination of both online and offline media. You can also include the advertising medium you want to use to raise awareness about your business and offers.

Some common online advertising mediums you can use include social media ads, landing pages, sales pages, SEO, Pay-Per-Click, emails, Google Ads, and others. Some common traditional and offline advertising mediums include word of mouth, radios, direct mail, televisions, flyers, billboards, posters, and others.

A key component of your advertising strategy is how you plan to measure the effectiveness and success of your advertising campaign. There is no point in sticking with an advertising plan or medium that does not produce results for your business in the long run.

Public Relations

A great way to reach your customers is to get the media to cover your business or product. Publicity, especially good ones, should be a part of your marketing and sales plan. In this section, show your plans for getting prominent reviews of your product from reputable publications and sources.

Your business needs that exposure to grow. If public relations is a crucial part of your promotional strategy, provide details about your public relations plan here.

Content Marketing

Content marketing is a popular promotional strategy used by businesses to inform and attract their customers. It is about teaching and educating your prospects on various topics of interest in your niche, it does not just involve informing them about the benefits and features of the products and services you have,

Businesses publish content usually for free where they provide useful information, tips, and advice so that their target market can be made aware of the importance of their products and services. Content marketing strategies seek to nurture prospects into buyers over time by simply providing value.

Your company can create a blog where it will be publishing content for its target market. You will need to use the best website builder such as Wix and Squarespace and the best web hosting services such as Bluehost, Hostinger, and other Bluehost alternatives to create a functional blog or website.

If content marketing is a crucial part of your promotional strategy (as it should be), detail your plans under promotions.

Including high-quality images of the packaging of your product in your business plan is a lovely idea. You can add the images of the packaging of that product in the marketing and sales plan section. If you are not selling a product, then you do not need to include any worry about the physical packaging of your product.

When organizing the packaging section of your business plan, you can answer the following questions to make maximum use of this section.

• Is your choice of packaging consistent with your positioning strategy?
• What key value proposition does your packaging communicate? (It should reflect the key value proposition of your business)
• How does your packaging compare to that of your competitors?

Social Media

Your 21st-century business needs to have a good social media presence. Not having one is leaving out opportunities for growth and reaching out to your prospect.

You do not have to join the thousands of social media platforms out there. What you need to do is join the ones that your customers are active on and be active there.

Businesses use social media to provide information about their products such as promotions, discounts, the benefits of their products, and content on their blogs.

Social media is also a platform for engaging with your customers and getting feedback about your products or services. Make no mistake, more and more of your prospects are using social media channels to find more information about companies.

You need to consider the social media channels you want to prioritize your business (prioritize the ones your customers are active in) and your branding plans in this section.

Strategic Alliances

If your company plans to work closely with other companies as part of your sales and marketing plan, include it in this section. Prove details about those partnerships in your business plan if you have already established them.

Strategic alliances can be beneficial for all parties involved including your company. Working closely with another company in the form of a partnership can provide access to a different target market segment for your company.

The company you are partnering with may also gain access to your target market or simply offer a new product or service (that of your company) to its customers.

Mutually beneficial partnerships can cover the weaknesses of one company with the strength of another. You should consider strategic alliances with companies that sell complimentary products to yours. For example, if you provide printers, you can partner with a company that produces ink since the customers that buy printers from you will also need inks for printing.

Steps Involved in Creating a Marketing and Sales Plan

1. Focus on Your Target Market

Identify who your customers are, the market you want to target. Then determine the best ways to get your products or services to your potential customers.

2. Evaluate Your Competition

One of the goals of having a marketing plan is to distinguish yourself from your competition. You cannot stand out from them without first knowing them in and out.

You can know your competitors by gathering information about their products, pricing, service, and advertising campaigns.

These questions can help you know your competition.

• What makes your competition successful?
• What are their weaknesses?
• What are customers saying about your competition?

3. Consider Your Brand

Customers' perception of your brand has a strong impact on your sales. Your marketing and sales plan should seek to bolster the image of your brand. Before you start marketing your business, think about the message you want to pass across about your business and your products and services.

4. Focus on Benefits

The majority of your customers do not view your product in terms of features, what they want to know is the benefits and solutions your product offers. Think about the problems your product solves and the benefits it delivers, and use it to create the right sales and marketing message.

Your marketing plan should focus on what you want your customer to get instead of what you provide. Identify those benefits in your marketing and sales plan.

5. Focus on Differentiation

Your marketing and sales plan should look for a unique angle they can take that differentiates your business from the competition, even if the products offered are similar. Some good areas of differentiation you can use are your benefits, pricing, and features.

Key Questions to Answer When Writing Your Marketing and Sales Plan

• What is your company’s budget for sales and marketing campaigns?
• What key metrics will you use to determine if your marketing plans are successful?
• What are your alternatives if your initial marketing efforts do not succeed?
• Who are the sales representatives you need to promote your products or services?
• What are the marketing and sales channels you plan to use? How do you plan to get your products in front of your ideal customers?
• Where will you sell your products?

You may want to include samples of marketing materials you plan to use such as print ads, website descriptions, and social media ads. While it is not compulsory to include these samples, it can help you better communicate your marketing and sales plan and objectives.

The purpose of the marketing and sales section is to answer this question “How will you reach your customers?” If you cannot convincingly provide an answer to this question, you need to rework your marketing and sales section.

7. Clearly Show Your Funding Request

If you are writing your business plan to ask for funding from investors or financial institutions, the funding request section is where you will outline your funding requirements. The funding request section should answer the question ‘How much money will your business need in the near future (3 to 5 years)?’

A good funding request section will clearly outline and explain the amount of funding your business needs over the next five years. You need to know the amount of money your business needs to make an accurate funding request.

Also, when writing your funding request, provide details of how the funds will be used over the period. Specify if you want to use the funds to buy raw materials or machinery, pay salaries, pay for advertisements, and cover specific bills such as rent and electricity.

In addition to explaining what you want to use the funds requested for, you need to clearly state the projected return on investment (ROI) . Investors and creditors want to know if your business can generate profit for them if they put funds into it.

Ensure you do not inflate the figures and stay as realistic as possible. Investors and financial institutions you are seeking funds from will do their research before investing money in your business.

If you are not sure of an exact number to request from, you can use some range of numbers as rough estimates. Add a best-case scenario and a work-case scenario to your funding request. Also, include a description of your strategic future financial plans such as selling your business or paying off debts.

Funding Request: Debt or Equity?

When making your funding request, specify the type of funding you want. Do you want debt or equity? Draw out the terms that will be applicable for the funding, and the length of time the funding request will cover.

Case for Equity

If your new business has not yet started generating profits, you are most likely preparing to sell equity in your business to raise capital at the early stage. Equity here refers to ownership. In this case, you are selling a portion of your company to raise capital.

Although this method of raising capital for your business does not put your business in debt, keep in mind that an equity owner may expect to play a key role in company decisions even if he does not hold a major stake in the company.

Most equity sales for startups are usually private transactions . If you are making a funding request by offering equity in exchange for funding, let the investor know that they will be paid a dividend (a share of the company’s profit). Also, let the investor know the process for selling their equity in your business.

Case for Debt

You may decide not to offer equity in exchange for funds, instead, you make a funding request with the promise to pay back the money borrowed at the agreed time frame.

When making a funding request with an agreement to pay back, note that you will have to repay your creditors both the principal amount borrowed and the interest on it. Financial institutions offer this type of funding for businesses.

Large companies combine both equity and debt in their capital structure. When drafting your business plan, decide if you want to offer both or one over the other.

Before you sell equity in exchange for funding in your business, consider if you are willing to accept not being in total control of your business. Also, before you seek loans in your funding request section, ensure that the terms of repayment are favorable.

You should set a clear timeline in your funding request so that potential investors and creditors can know what you are expecting. Some investors and creditors may agree to your funding request and then delay payment for longer than 30 days, meanwhile, your business needs an immediate cash injection to operate efficiently.

Additional Tips for Writing the Funding Request Section of your Business Plan

The funding request section is not necessary for every business, it is only needed by businesses who plan to use their business plan to secure funding.

If you are adding the funding request section to your business plan, provide an itemized summary of how you plan to use the funds requested. Hiring a lawyer, accountant, or other professionals may be necessary for the proper development of this section.

You should also gather and use financial statements that add credibility and support to your funding requests. Ensure that the financial statements you use should include your projected financial data such as projected cash flows, forecast statements, and expenditure budgets.

If you are an existing business, include all historical financial statements such as cash flow statements, balance sheets and income statements .

Provide monthly and quarterly financial statements for a year. If your business has records that date back beyond the one-year mark, add the yearly statements of those years. These documents are for the appendix section of your business plan.

8. Detail Your Financial Plan, Metrics, and Projections

If you used the funding request section in your business plan, supplement it with a financial plan, metrics, and projections. This section paints a picture of the past performance of your business and then goes ahead to make an informed projection about its future.

The goal of this section is to convince readers that your business is going to be a financial success. It outlines your business plan to generate enough profit to repay the loan (with interest if applicable) and to generate a decent return on investment for investors.

If you have an existing business already in operation, use this section to demonstrate stability through finance. This section should include your cash flow statements, balance sheets, and income statements covering the last three to five years. If your business has some acceptable collateral that you can use to acquire loans, list it in the financial plan, metrics, and projection section.

Apart from current financial statements, this section should also contain a prospective financial outlook that spans the next five years. Include forecasted income statements, cash flow statements, balance sheets, and capital expenditure budget.

If your business is new and is not yet generating profit, use clear and realistic projections to show the potentials of your business.

When drafting this section, research industry norms and the performance of comparable businesses. Your financial projections should cover at least five years. State the logic behind your financial projections. Remember you can always make adjustments to this section as the variables change.

The financial plan, metrics, and projection section create a baseline which your business can either exceed or fail to reach. If your business fails to reach your projections in this section, you need to understand why it failed.

Investors and loan managers spend a lot of time going through the financial plan, metrics, and projection section compared to other parts of the business plan. Ensure you spend time creating credible financial analyses for your business in this section.

Many entrepreneurs find this section daunting to write. You do not need a business degree to create a solid financial forecast for your business. Business finances, especially for startups, are not as complicated as they seem. There are several online tools and templates that make writing this section so much easier.

Use Graphs and Charts

The financial plan, metrics, and projection section is a great place to use graphs and charts to tell the financial story of your business. Charts and images make it easier to communicate your finances.

Accuracy in this section is key, ensure you carefully analyze your past financial statements properly before making financial projects.

Address the Risk Factors and Show Realistic Financial Projections

Keep your financial plan, metrics, and projection realistic. It is okay to be optimistic in your financial projection, however, you have to justify it.

You should also address the various risk factors associated with your business in this section. Investors want to know the potential risks involved, show them. You should also show your plans for mitigating those risks.

What You Should In The Financial Plan, Metrics, and Projection Section of Your Business Plan

The financial plan, metrics, and projection section of your business plan should have monthly sales and revenue forecasts for the first year. It should also include annual projections that cover 3 to 5 years.

A three-year projection is a basic requirement to have in your business plan. However, some investors may request a five-year forecast.

Your business plan should include the following financial statements: sales forecast, personnel plan, income statement, income statement, cash flow statement, balance sheet, and an exit strategy.

1. Sales Forecast

Sales forecast refers to your projections about the number of sales your business is going to record over the next few years. It is typically broken into several rows, with each row assigned to a core product or service that your business is offering.

One common mistake people make in their business plan is to break down the sales forecast section into long details. A sales forecast should forecast the high-level details.

For example, if you are forecasting sales for a payroll software provider, you could break down your forecast into target market segments or subscription categories.

Your sales forecast section should also have a corresponding row for each sales row to cover the direct cost or Cost of Goods Sold (COGS). The objective of these rows is to show the expenses that your business incurs in making and delivering your product or service.

Note that your Cost of Goods Sold (COGS) should only cover those direct costs incurred when making your products. Other indirect expenses such as insurance, salaries, payroll tax, and rent should not be included.

For example, the Cost of Goods Sold (COGS) for a restaurant is the cost of ingredients while for a consulting company it will be the cost of paper and other presentation materials.

2. Personnel Plan

The personnel plan section is where you provide details about the payment plan for your employees. For a small business, you can easily list every position in your company and how much you plan to pay in the personnel plan.

However, for larger businesses, you have to break the personnel plan into functional groups such as sales and marketing.

The personnel plan will also include the cost of an employee beyond salary, commonly referred to as the employee burden. These costs include insurance, payroll taxes , and other essential costs incurred monthly as a result of having employees on your payroll.

3. Income Statement

The income statement section shows if your business is making a profit or taking a loss. Another name for the income statement is the profit and loss (P&L). It takes data from your sales forecast and personnel plan and adds other ongoing expenses you incur while running your business.

Every business plan should have an income statement. It subtracts your business expenses from its earnings to show if your business is generating profit or incurring losses.

The income statement has the following items: sales, Cost of Goods Sold (COGS), gross margin, operating expenses, total operating expenses, operating income , total expenses, and net profit.

• Sales refer to the revenue your business generates from selling its products or services. Other names for sales are income or revenue.
• Cost of Goods Sold (COGS) refers to the total cost of selling your products. Other names for COGS are direct costs or cost of sales. Manufacturing businesses use the Costs of Goods Manufactured (COGM) .
• Gross Margin is the figure you get when you subtract your COGS from your sales. In your income statement, you can express it as a percentage of total sales (Gross margin / Sales = Gross Margin Percent).
• Operating Expenses refer to all the expenses you incur from running your business. It exempts the COGS because it stands alone as a core part of your income statement. You also have to exclude taxes, depreciation, and amortization. Your operating expenses include salaries, marketing expenses, research and development (R&D) expenses, and other expenses.
• Total Operating Expenses refers to the sum of all your operating expenses including those exemptions named above under operating expenses.
• Operating Income refers to earnings before interest, taxes, depreciation, and amortization. It is simply known as the acronym EBITDA (earnings before interest, taxes, depreciation, and amortization). Calculating your operating income is simple, all you need to do is to subtract your COGS and total operating expenses from your sales.
• Total Expenses refer to the sum of your operating expenses and your business’ interest, taxes, depreciation, and amortization.
• Net profit shows whether your business has made a profit or taken a loss during a given timeframe.

4. Cash Flow Statement

The cash flow statement tracks the money you have in the bank at any given point. It is often confused with the income statement or the profit and loss statement. They are both different types of financial statements. The income statement calculates your profits and losses while the cash flow statement shows you how much you have in the bank.

5. Balance Sheet

The balance sheet is a financial statement that provides an overview of the financial health of your business. It contains information about the assets and liabilities of your company, and owner’s or shareholders’ equity.

You can get the net worth of your company by subtracting your company’s liabilities from its assets.

6. Exit Strategy

The exit strategy refers to a probable plan for selling your business either to the public in an IPO or to another company. It is the last thing you include in the financial plan, metrics, and projection section.

You can choose to omit the exit strategy from your business plan if you plan to maintain full ownership of your business and do not plan on seeking angel investment or virtual capitalist (VC) funding.

Investors may want to know what your exit plan is. They invest in your business to get a good return on investment.

Your exit strategy does not have to include long and boring details. Ensure you identify some interested parties who may be interested in buying the company if it becomes a success.

Key Questions to Answer with Your Financial Plan, Metrics, and Projection

Your financial plan, metrics, and projection section helps investors, creditors, or your internal managers to understand what your expenses are, the amount of cash you need, and what it takes to make your company profitable. It also shows what you will be doing with any funding.

You do not need to show actual financial data if you do not have one. Adding forecasts and projections to your financial statements is added proof that your strategy is feasible and shows investors you have planned properly.

Here are some key questions to answer to help you develop this section.

• What is your sales forecast for the next year?
• When will your company achieve a positive cash flow?
• What are the core expenses you need to operate?
• How much money do you need upfront to operate or grow your company?
• How will you use the loans or investments?

9. Add an Appendix to Your Business Plan

Adding an appendix to your business plan is optional. It is a useful place to put any charts, tables, legal notes, definitions, permits, résumés, and other critical information that do not fit into other sections of your business plan.

The appendix section is where you would want to include details of a patent or patent-pending if you have one. You can always add illustrations or images of your products here. It is the last section of your business plan.

When writing your business plan, there are details you cut short or remove to prevent the entire section from becoming too lengthy. There are also details you want to include in the business plan but are not a good fit for any of the previous sections. You can add that additional information to the appendix section.

Businesses also use the appendix section to include supporting documents or other materials specially requested by investors or lenders.

You can include just about any information that supports the assumptions and statements you made in the business plan under the appendix. It is the one place in the business plan where unrelated data and information can coexist amicably.

If your appendix section is lengthy, try organizing it by adding a table of contents at the beginning of the appendix section. It is also advisable to group similar information to make it easier for the reader to access them.

A well-organized appendix section makes it easier to share your information clearly and concisely. Add footnotes throughout the rest of the business plan or make references in the plan to the documents in the appendix.

The appendix section is usually only necessary if you are seeking funding from investors or lenders, or hoping to attract partners.

People reading business plans do not want to spend time going through a heap of backup information, numbers, and charts. Keep these documents or information in the Appendix section in case the reader wants to dig deeper.

Common Items to Include in the Appendix Section of Your Business Plan

The appendix section includes documents that supplement or support the information or claims given in other sections of the business plans. Common items you can include in the appendix section include:

• Additional data about the process of manufacturing or creation
• Additional description of products or services such as product schematics
• Additional financial documents or projections
• Articles of incorporation and status
• Backup for market research or competitive analysis
• Bank statements
• Business registries
• Client testimonials (if your business is already running)
• Copies of insurances
• Credit histories (personal or/and business)
• Deeds and permits
• Equipment leases
• Examples of marketing and advertising collateral
• Industry associations and memberships
• Images of product
• Intellectual property
• Key customer contracts
• Legal documents and other contracts
• Letters of reference
• Links to references
• Market research data
• Organizational charts
• Photographs of potential facilities
• Professional licenses pertaining to your legal structure or type of business
• Purchase orders
• Resumes of the founder(s) and key managers
• State and federal identification numbers or codes
• Trademarks or patents’ registrations

Avoid using the appendix section as a place to dump any document or information you feel like adding. Only add documents or information that you support or increase the credibility of your business plan.

Tips and Strategies for Writing a Convincing Business Plan

To achieve a perfect business plan, you need to consider some key tips and strategies. These tips will raise the efficiency of your business plan above average.

1. Know Your Audience

When writing a business plan, you need to know your audience . Business owners write business plans for different reasons. Your business plan has to be specific. For example, you can write business plans to potential investors, banks, and even fellow board members of the company.

The audience you are writing to determines the structure of the business plan. As a business owner, you have to know your audience. Not everyone will be your audience. Knowing your audience will help you to narrow the scope of your business plan.

Consider what your audience wants to see in your projects, the likely questions they might ask, and what interests them.

• A business plan used to address a company's board members will center on its employment schemes, internal affairs, projects, stakeholders, etc.
• A business plan for financial institutions will talk about the size of your market and the chances for you to pay back any loans you demand.
• A business plan for investors will show proof that you can return the investment capital within a specific time. In addition, it discusses your financial projections, tractions, and market size.

2. Get Inspiration from People

Writing a business plan from scratch as an entrepreneur can be daunting. That is why you need the right inspiration to push you to write one. You can gain inspiration from the successful business plans of other businesses. Look at their business plans, the style they use, the structure of the project, etc.

To make your business plan easier to create, search companies related to your business to get an exact copy of what you need to create an effective business plan. You can also make references while citing examples in your business plans.

When drafting your business plan, get as much help from others as you possibly can. By getting inspiration from people, you can create something better than what they have.

3. Avoid Being Over Optimistic

Many business owners make use of strong adjectives to qualify their content. One of the big mistakes entrepreneurs make when preparing a business plan is promising too much.

The use of superlatives and over-optimistic claims can prepare the audience for more than you can offer. In the end, you disappoint the confidence they have in you.

In most cases, the best option is to be realistic with your claims and statistics. Most of the investors can sense a bit of incompetency from the overuse of superlatives. As a new entrepreneur, do not be tempted to over-promise to get the interests of investors.

The concept of entrepreneurship centers on risks, nothing is certain when you make future analyses. What separates the best is the ability to do careful research and work towards achieving that, not promising more than you can achieve.

To make an excellent first impression as an entrepreneur, replace superlatives with compelling data-driven content. In this way, you are more specific than someone promising a huge ROI from an investment.

4. Keep it Simple and Short

When writing business plans, ensure you keep them simple throughout. Irrespective of the purpose of the business plan, your goal is to convince the audience.

One way to achieve this goal is to make them understand your proposal. Therefore, it would be best if you avoid the use of complex grammar to express yourself. It would be a huge turn-off if the people you want to convince are not familiar with your use of words.

Another thing to note is the length of your business plan. It would be best if you made it as brief as possible.

You hardly see investors or agencies that read through an extremely long document. In that case, if your first few pages can’t convince them, then you have lost it. The more pages you write, the higher the chances of you derailing from the essential contents.

To ensure your business plan has a high conversion rate, you need to dispose of every unnecessary information. For example, if you have a strategy that you are not sure of, it would be best to leave it out of the plan.

5. Make an Outline and Follow Through

A perfect business plan must have touched every part needed to convince the audience. Business owners get easily tempted to concentrate more on their products than on other sections. Doing this can be detrimental to the efficiency of the business plan.

For example, imagine you talking about a product but omitting or providing very little information about the target audience. You will leave your clients confused.

To ensure that your business plan communicates your full business model to readers, you have to input all the necessary information in it. One of the best ways to achieve this is to design a structure and stick to it.

This structure is what guides you throughout the writing. To make your work easier, you can assign an estimated word count or page limit to every section to avoid making it too bulky for easy reading. As a guide, the necessary things your business plan must contain are:

• Table of contents
• Introduction
• Product or service description
• Target audience
• Market size
• Competition analysis
• Financial projections

Some specific businesses can include some other essential sections, but these are the key sections that must be in every business plan.

6. Ask a Professional to Proofread

When writing a business plan, you must tie all loose ends to get a perfect result. When you are done with writing, call a professional to go through the document for you. You are bound to make mistakes, and the way to correct them is to get external help.

You should get a professional in your field who can relate to every section of your business plan. It would be easier for the professional to notice the inner flaws in the document than an editor with no knowledge of your business.

In addition to getting a professional to proofread, get an editor to proofread and edit your document. The editor will help you identify grammatical errors, spelling mistakes, and inappropriate writing styles.

Writing a business plan can be daunting, but you can surmount that obstacle and get the best out of it with these tips.

Business Plan Examples and Templates That’ll Save You Tons of Time

1. hubspot's one-page business plan.

The one-page business plan template by HubSpot is the perfect guide for businesses of any size, irrespective of their business strategy. Although the template is condensed into a page, your final business plan should not be a page long! The template is designed to ask helpful questions that can help you develop your business plan.

Hubspot’s one-page business plan template is divided into nine fields:

• Business opportunity
• Company description
• Industry analysis
• Target market
• Implementation timeline
• Marketing plan
• Financial summary
• Funding required

2. Bplan’s Free Business Plan Template

Bplans' free business plan template is investor-approved. It is a rich template used by prestigious educational institutions such as Babson College and Princeton University to teach entrepreneurs how to create a business plan.

The template has six sections: the executive summary, opportunity, execution, company, financial plan, and appendix. There is a step-by-step guide for writing every little detail in the business plan. Follow the instructions each step of the way and you will create a business plan that impresses investors or lenders easily.

3. HubSpot's Downloadable Business Plan Template

HubSpot’s downloadable business plan template is a more comprehensive option compared to the one-page business template by HubSpot. This free and downloadable business plan template is designed for entrepreneurs.

The template is a comprehensive guide and checklist for business owners just starting their businesses. It tells you everything you need to fill in each section of the business plan and how to do it.

There are nine sections in this business plan template: an executive summary, company and business description, product and services line, market analysis, marketing plan, sales plan, legal notes, financial considerations, and appendix.

4. Business Plan by My Own Business Institute

My Own Business Institute (MOBI) which is a part of Santa Clara University's Center for Innovation and Entrepreneurship offers a free business plan template. You can either copy the free business template from the link provided above or download it as a Word document.

The comprehensive template consists of a whopping 15 sections.

• The Business Profile
• The Vision and the People
• Home-Based Business and Freelance Business Opportunities
• Organization
• Licenses and Permits
• Business Insurance
• Communication Tools
• Acquisitions
• Location and Leasing
• Accounting and Cash Flow
• Opening and Marketing
• Managing Employees
• Expanding and Handling Problems

There are lots of helpful tips on how to fill each section in the free business plan template by MOBI.

5. Score's Business Plan Template for Startups

Score is an American nonprofit organization that helps entrepreneurs build successful companies. This business plan template for startups by Score is available for free download. The business plan template asks a whooping 150 generic questions that help entrepreneurs from different fields to set up the perfect business plan.

The business plan template for startups contains clear instructions and worksheets, all you have to do is answer the questions and fill the worksheets.

There are nine sections in the business plan template: executive summary, company description, products and services, marketing plan, operational plan, management and organization, startup expenses and capitalization, financial plan, and appendices.

The ‘refining the plan’ resource contains instructions that help you modify your business plan to suit your specific needs, industry, and target audience. After you have completed Score’s business plan template, you can work with a SCORE mentor for expert advice in business planning.

6. Minimalist Architecture Business Plan Template by Venngage

The minimalist architecture business plan template is a simple template by Venngage that you can customize to suit your business needs .

There are five sections in the template: an executive summary, statement of problem, approach and methodology, qualifications, and schedule and benchmark. The business plan template has instructions that guide users on what to fill in each section.

7. Small Business Administration Free Business Plan Template

The Small Business Administration (SBA) offers two free business plan templates, filled with practical real-life examples that you can model to create your business plan. Both free business plan templates are written by fictional business owners: Rebecca who owns a consulting firm, and Andrew who owns a toy company.

There are five sections in the two SBA’s free business plan templates.

• Executive Summary
• Company Description
• Service Line
• Marketing and Sales

8. The $100 Startup's One-Page Business Plan

The one-page business plan by the $100 startup is a simple business plan template for entrepreneurs who do not want to create a long and complicated plan . You can include more details in the appendices for funders who want more information beyond what you can put in the one-page business plan.

There are five sections in the one-page business plan such as overview, ka-ching, hustling, success, and obstacles or challenges or open questions. You can answer all the questions using one or two sentences.

9. PandaDoc’s Free Business Plan Template

The free business plan template by PandaDoc is a comprehensive 15-page document that describes the information you should include in every section.

There are 11 sections in PandaDoc’s free business plan template.

• Executive summary
• Business description
• Products and services
• Operations plan
• Management organization
• Financial plan
• Conclusion / Call to action
• Confidentiality statement

You have to sign up for its 14-day free trial to access the template. You will find different business plan templates on PandaDoc once you sign up (including templates for general businesses and specific businesses such as bakeries, startups, restaurants, salons, hotels, and coffee shops)

PandaDoc allows you to customize its business plan templates to fit the needs of your business. After editing the template, you can send it to interested parties and track opens and views through PandaDoc.

10. Invoiceberry Templates for Word, Open Office, Excel, or PPT

InvoiceBerry is a U.K based online invoicing and tracking platform that offers free business plan templates in .docx, .odt, .xlsx, and .pptx formats for freelancers and small businesses.

Before you can download the free business plan template, it will ask you to give it your email address. After you complete the little task, it will send the download link to your inbox for you to download. It also provides a business plan checklist in .xlsx file format that ensures you add the right information to the business plan.

Alternatives to the Traditional Business Plan

A business plan is very important in mapping out how one expects their business to grow over a set number of years, particularly when they need external investment in their business. However, many investors do not have the time to watch you present your business plan. It is a long and boring read.

Luckily, there are three alternatives to the traditional business plan (the Business Model Canvas, Lean Canvas, and Startup Pitch Deck). These alternatives are less laborious and easier and quicker to present to investors.

Business Model Canvas (BMC)

The business model canvas is a business tool used to present all the important components of setting up a business, such as customers, route to market, value proposition, and finance in a single sheet. It provides a very focused blueprint that defines your business initially which you can later expand on if needed.

The sheet is divided mainly into company, industry, and consumer models that are interconnected in how they find problems and proffer solutions.

Segments of the Business Model Canvas

The business model canvas was developed by founder Alexander Osterwalder to answer important business questions. It contains nine segments.

• Key Partners: Who will be occupying important executive positions in your business? What do they bring to the table? Will there be a third party involved with the company?
• Key Activities: What important activities will production entail? What activities will be carried out to ensure the smooth running of the company?
• The Product’s Value Propositions: What does your product do? How will it be different from other products?
• Customer Segments: What demography of consumers are you targeting? What are the habits of these consumers? Who are the MVPs of your target consumers?
• Customer Relationships: How will the team support and work with its customer base? How do you intend to build and maintain trust with the customer?
• Key Resources: What type of personnel and tools will be needed? What size of the budget will they need access to?
• Channels: How do you plan to create awareness of your products? How do you intend to transport your product to the customer?
• Cost Structure: What is the estimated cost of production? How much will distribution cost?
• Revenue Streams: For what value are customers willing to pay? How do they prefer to pay for the product? Are there any external revenues attached apart from the main source? How do the revenue streams contribute to the overall revenue?

Lean Canvas

The lean canvas is a problem-oriented alternative to the standard business model canvas. It was proposed by Ash Maurya, creator of Lean Stack as a development of the business model generation. It uses a more problem-focused approach and it majorly targets entrepreneurs and startup businesses.

Lean Canvas uses the same 9 blocks concept as the business model canvas, however, they have been modified slightly to suit the needs and purpose of a small startup. The key partners, key activities, customer relationships, and key resources are replaced by new segments which are:

• Problem: Simple and straightforward number of problems you have identified, ideally three.
• Solution: The solutions to each problem.
• Unfair Advantage: Something you possess that can't be easily bought or replicated.
• Key Metrics: Important numbers that will tell how your business is doing.

Startup Pitch Deck

While the business model canvas compresses into a factual sheet, startup pitch decks expand flamboyantly.

Pitch decks, through slides, convey your business plan, often through graphs and images used to emphasize estimations and observations in your presentation. Entrepreneurs often use pitch decks to fully convince their target audience of their plans before discussing funding arrangements.

Considering the likelihood of it being used in a small time frame, a good startup pitch deck should ideally contain 20 slides or less to have enough time to answer questions from the audience.

Unlike the standard and lean business model canvases, a pitch deck doesn't have a set template on how to present your business plan but there are still important components to it. These components often mirror those of the business model canvas except that they are in slide form and contain more details.

Using Airbnb (one of the most successful start-ups in recent history) for reference, the important components of a good slide are listed below.

• Cover/Introduction Slide: Here, you should include your company's name and mission statement. Your mission statement should be a very catchy tagline. Also, include personal information and contact details to provide an easy link for potential investors.
• Problem Slide: This slide requires you to create a connection with the audience or the investor that you are pitching. For example in their pitch, Airbnb summarized the most important problems it would solve in three brief points – pricing of hotels, disconnection from city culture, and connection problems for local bookings.
• Solution Slide: This slide includes your core value proposition. List simple and direct solutions to the problems you have mentioned
• Customer Analysis: Here you will provide information on the customers you will be offering your service to. The identity of your customers plays an important part in fundraising as well as the long-run viability of the business.
• Market Validation: Use competitive analysis to show numbers that prove the presence of a market for your product, industry behavior in the present and the long run, as well as the percentage of the market you aim to attract. It shows that you understand your competitors and customers and convinces investors of the opportunities presented in the market.
• Business Model: Your business model is the hook of your presentation. It may vary in complexity but it should generally include a pricing system informed by your market analysis. The goal of the slide is to confirm your business model is easy to implement.
• Marketing Strategy: This slide should summarize a few customer acquisition methods that you plan to use to grow the business.
• Competitive Advantage: What this slide will do is provide information on what will set you apart and make you a more attractive option to customers. It could be the possession of technology that is not widely known in the market.
• Team Slide: Here you will give a brief description of your team. Include your key management personnel here and their specific roles in the company. Include their educational background, job history, and skillsets. Also, talk about their accomplishments in their careers so far to build investors' confidence in members of your team.
• Traction Slide: This validates the company’s business model by showing growth through early sales and support. The slide aims to reduce any lingering fears in potential investors by showing realistic periodic milestones and profit margins. It can include current sales, growth, valuable customers, pre-orders, or data from surveys outlining current consumer interest.
• Funding Slide: This slide is popularly referred to as ‘the ask'. Here you will include important details like how much is needed to get your business off the ground and how the funding will be spent to help the company reach its goals.
• Appendix Slides: Your pitch deck appendix should always be included alongside a standard pitch presentation. It consists of additional slides you could not show in the pitch deck but you need to complement your presentation.

It is important to support your calculations with pictorial renditions. Infographics, such as pie charts or bar graphs, will be more effective in presenting the information than just listing numbers. For example, a six-month graph that shows rising profit margins will easily look more impressive than merely writing it.

Lastly, since a pitch deck is primarily used to secure meetings and you may be sharing your pitch with several investors, it is advisable to keep a separate public version that doesn't include financials. Only disclose the one with projections once you have secured a link with an investor.

Advantages of the Business Model Canvas, Lean Canvas, and Startup Pitch Deck over the Traditional Business Plan

• Time-Saving: Writing a detailed traditional business plan could take weeks or months. On the other hand, all three alternatives can be done in a few days or even one night of brainstorming if you have a comprehensive understanding of your business.
• Easier to Understand: Since the information presented is almost entirely factual, it puts focus on what is most important in running the business. They cut away the excess pages of fillers in a traditional business plan and allow investors to see what is driving the business and what is getting in the way.
• Easy to Update: Businesses typically present their business plans to many potential investors before they secure funding. What this means is that you may regularly have to amend your presentation to update statistics or adjust to audience-specific needs. For a traditional business plan, this could mean rewriting a whole section of your plan. For the three alternatives, updating is much easier because they are not voluminous.
• Guide for a More In-depth Business Plan: All three alternatives have the added benefit of being able to double as a sketch of your business plan if the need to create one arises in the future.

Business Plan FAQ

Business plans are important for any entrepreneur who is looking for a framework to run their company over some time or seeking external support. Although they are essential for new businesses, every company should ideally have a business plan to track their growth from time to time.  They can be used by startups seeking investments or loans to convey their business ideas or an employee to convince his boss of the feasibility of starting a new project. They can also be used by companies seeking to recruit high-profile employee targets into key positions or trying to secure partnerships with other firms.

Business plans often vary depending on your target audience, the scope, and the goals for the plan. Startup plans are the most common among the different types of business plans.  A start-up plan is used by a new business to present all the necessary information to help get the business up and running. They are usually used by entrepreneurs who are seeking funding from investors or bank loans. The established company alternative to a start-up plan is a feasibility plan. A feasibility plan is often used by an established company looking for new business opportunities. They are used to show the upsides of creating a new product for a consumer base. Because the audience is usually company people, it requires less company analysis. The third type of business plan is the lean business plan. A lean business plan is a brief, straight-to-the-point breakdown of your ideas and analysis for your business. It does not contain details of your proposal and can be written on one page. Finally, you have the what-if plan. As it implies, a what-if plan is a preparation for the worst-case scenario. You must always be prepared for the possibility of your original plan being rejected. A good what-if plan will serve as a good plan B to the original.

A good business plan has 10 key components. They include an executive plan, product analysis, desired customer base, company analysis, industry analysis, marketing strategy, sales strategy, financial projection, funding, and appendix. Executive Plan Your business should begin with your executive plan. An executive plan will provide early insight into what you are planning to achieve with your business. It should include your mission statement and highlight some of the important points which you will explain later. Product Analysis The next component of your business plan is your product analysis. A key part of this section is explaining the type of item or service you are going to offer as well as the market problems your product will solve. Desired Consumer Base Your product analysis should be supplemented with a detailed breakdown of your desired consumer base. Investors are always interested in knowing the economic power of your market as well as potential MVP customers. Company Analysis The next component of your business plan is your company analysis. Here, you explain how you want to run your business. It will include your operational strategy, an insight into the workforce needed to keep the company running, and important executive positions. It will also provide a calculation of expected operational costs.  Industry Analysis A good business plan should also contain well laid out industry analysis. It is important to convince potential investors you know the companies you will be competing with, as well as your plans to gain an edge on the competition. Marketing Strategy Your business plan should also include your marketing strategy. This is how you intend to spread awareness of your product. It should include a detailed explanation of the company brand as well as your advertising methods. Sales Strategy Your sales strategy comes after the market strategy. Here you give an overview of your company's pricing strategy and how you aim to maximize profits. You can also explain how your prices will adapt to market behaviors. Financial Projection The financial projection is the next component of your business plan. It explains your company's expected running cost and revenue earned during the tenure of the business plan. Financial projection gives a clear idea of how your company will develop in the future. Funding The next component of your business plan is funding. You have to detail how much external investment you need to get your business idea off the ground here. Appendix The last component of your plan is the appendix. This is where you put licenses, graphs, or key information that does not fit in any of the other components.

The business model canvas is a business management tool used to quickly define your business idea and model. It is often used when investors need you to pitch your business idea during a brief window.

A pitch deck is similar to a business model canvas except that it makes use of slides in its presentation. A pitch is not primarily used to secure funding, rather its main purpose is to entice potential investors by selling a very optimistic outlook on the business.

Business plan competitions help you evaluate the strength of your business plan. By participating in business plan competitions, you are improving your experience. The experience provides you with a degree of validation while practicing important skills. The main motivation for entering into the competitions is often to secure funding by finishing in podium positions. There is also the chance that you may catch the eye of a casual observer outside of the competition. These competitions also provide good networking opportunities. You could meet mentors who will take a keen interest in guiding you in your business journey. You also have the opportunity to meet other entrepreneurs whose ideas can complement yours.

Exlore Further

• 12 Key Elements of a Business Plan (Top Components Explained)
• 13 Sources of Business Finance For Companies & Sole Traders
• 5 Common Types of Business Structures (+ Pros & Cons)
• How to Buy a Business in 8 Steps (+ Due Diligence Checklist)

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Martin luenendonk.

Martin loves entrepreneurship and has helped dozens of entrepreneurs by validating the business idea, finding scalable customer acquisition channels, and building a data-driven organization. During his time working in investment banking, tech startups, and industry-leading companies he gained extensive knowledge in using different software tools to optimize business processes.

This insights and his love for researching SaaS products enables him to provide in-depth, fact-based software reviews to enable software buyers make better decisions.

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What Is a Business Plan? Definition and Planning Essentials Explained

Posted august 1, 2024 by kody wirth.

What is a business plan? It’s the roadmap for your business. The outline of your goals, objectives, and the steps you’ll take to get there. It describes the structure of your organization, how it operates, as well as the financial expectations and actual performance. 

A business plan can help you explore ideas, successfully start a business, manage operations, and pursue growth. In short, a business plan is a lot of different things. It’s more than just a stack of paper and can be one of your most effective tools as a business owner. 

Let’s explore the basics of business planning, the structure of a traditional plan, your planning options, and how you can use your plan to succeed. 

What is a business plan?

A business plan is a document that explains how your business operates. It summarizes your business structure, objectives, milestones, and financial performance. Again, it’s a guide that helps you, and anyone else, better understand how your business will succeed.  

Why do you need a business plan?

The primary purpose of a business plan is to help you understand the direction of your business and the steps it will take to get there. Having a solid business plan can help you grow up to 30% faster , and according to our own 2021 Small Business research working on a business plan increases confidence regarding business health—even in the midst of a crisis. 

These benefits are directly connected to how writing a business plan makes you more informed and better prepares you for entrepreneurship. It helps you reduce risk and avoid pursuing potentially poor ideas. You’ll also be able to more easily uncover your business’s potential. 

The biggest mistake you can make is not writing a business plan, and the second is never updating it. By regularly reviewing your plan, you can understand what parts of your strategy are working and those that are not.

That just scratches the surface of why having a plan is valuable. Check out our full write-up for fifteen more reasons why you need a business plan .  

What can you do with your plan?

So what can you do with a business plan once you’ve created it? It can be all too easy to write a plan and just let it be. Here are just a few ways you can leverage your plan to benefit your business.

Test an idea

Writing a plan isn’t just for those who are ready to start a business. It’s just as valuable for those who have an idea and want to determine whether it’s actually possible. By writing a plan to explore the validity of an idea, you are working through the process of understanding what it would take to be successful. 

Market and competitive research alone can tell you a lot about your idea. 

• Is the marketplace too crowded?
• Is the solution you have in mind not really needed? 

Add in the exploration of milestones, potential expenses, and the sales needed to attain profitability, and you can paint a pretty clear picture of your business’s potential.

Document your strategy and goals

Understanding where you’re going and how you’re going to get there is vital for those starting or managing a business. Writing your plan helps you do that. It ensures that you consider all aspects of your business, know what milestones you need to hit, and can effectively make adjustments if that doesn’t happen. 

With a plan in place, you’ll know where you want your business to go and how you’ve performed in the past. This alone prepares you to take on challenges, review what you’ve done before, and make the right adjustments.

Pursue funding

Even if you do not intend to pursue funding right away, having a business plan will prepare you for it. It will ensure that you have all of the information necessary to submit a loan application and pitch to investors. 

So, rather than scrambling to gather documentation and write a cohesive plan once it’s relevant, you can keep it up-to-date and attempt to attain funding. Just add a use of funds report to your financial plan and you’ll be ready to go.

The benefits of having a plan don’t stop there. You can then use your business plan to help you manage the funding you receive. You’ll not only be able to easily track and forecast how you’ll use your funds but also easily report on how it’s been used. 

Better manage your business

A solid business plan isn’t meant to be something you do once and forget about. Instead, it should be a useful tool that you can regularly use to analyze performance, make strategic decisions, and anticipate future scenarios. It’s a document that you should regularly update and adjust as you go to better fit the actual state of your business.

Doing so makes it easier to understand what’s working and what’s not. It helps you understand if you’re truly reaching your goals or if you need to make further adjustments. Having your plan in place makes that process quicker, more informative, and leaves you with far more time to actually spend running your business.

What should your business plan include?

The content and structure of your business plan should include anything that will help you use it effectively. That being said, there are some key elements that you should cover and that investors will expect to see. 

Executive summary

The executive summary is a simple overview of your business and your overall plan. It should serve as a standalone document that provides enough detail for anyone—including yourself, team members, or investors—to fully understand your business strategy. Make sure to cover:

• The problem you’re solving
• A description of your product or service
• Your target market
• Organizational structure
• A financial summary
• Necessary funding requirements.

This will be the first part of your plan, but it’s easiest to write it after you’ve created your full plan.

Products & Services

When describing your products or services, you need to start by outlining the problem you’re solving and why what you offer is valuable. This is where you’ll also address current competition in the market and any competitive advantages your products or services bring to the table. 

Lastly, outline the steps or milestones you’ll need to hit to launch your business successfully. If you’ve already achieved some initial milestones, like taking pre-orders or early funding, be sure to include them here to further prove your business’s validity. 

Market analysis

A market analysis is a qualitative and quantitative assessment of the current market you’re entering or competing in. It helps you understand the industry’s overall state and potential, who your ideal customers are, the positioning of your competition, and how you intend to position your own business.

This helps you better explore the market’s long-term trends, what challenges to expect, and how you will need to introduce and even price your products or services.

Check out our full guide for how to conduct a market analysis in just four easy steps.  

Marketing & sales

Here you detail how you intend to reach your target market. This includes your sales activities, general pricing plan, and the beginnings of your marketing strategy. If you have any branding elements, sample marketing campaigns, or messaging available—this is the place to add them. 

Additionally, it may be wise to include a SWOT analysis that demonstrates your business or specific product/service position. This will showcase how you intend to leverage sales and marketing channels to deal with competitive threats and take advantage of any opportunities.

Check out our full write-up to learn how to create a cohesive marketing strategy for your business. 

Organization & management

This section addresses the legal structure of your business, your current team, and any gaps that need to be filled. Depending on your business type and longevity, you’ll also need to include your location, ownership information, and business history.

Basically, add any information that helps explain your organizational structure and how you operate. This section is particularly important for pitching to investors but should be included even if attempted funding is not in your immediate future.

Financial projections

Possibly the most important piece of your plan, your financials section is vital for showcasing your business’s viability. It also helps you establish a baseline to measure against and makes it easier to make ongoing strategic decisions as your business grows. This may seem complex, but it can be far easier than you think. 

Focus on building solid forecasts, keep your categories simple, and lean on assumptions. You can always return to this section to add more details and refine your financial statements as you operate. 

Here are the statements you should include in your financial plan:

• Sales and revenue projections
• Profit and loss statement
• Cash flow statement
• Balance sheet

The appendix is where you add additional detail, documentation, or extended notes that support the other sections of your plan. Don’t worry about adding this section at first; only add documentation that you think will benefit anyone reading your plan.

Types of business plans explained

While all business plans cover similar categories, the style and function depend on how you intend to use your business plan . So, to get the most out of your plan, it’s best to find a format that suits your needs. Here are a few common business plan types worth considering. 

Traditional business plan

The tried-and-true traditional business plan (sometimes called a detailed business plan ) is a formal document meant for external purposes. It is typically required when applying for a business loan or pitching to investors. 

It can also be used when training or hiring employees, working with vendors, or any other situation where the full details of your business must be understood by another individual. 

A traditional business plan follows the outline above and can be anywhere from 10-50 pages depending on the amount of detail included, the complexity of your business, and what you include in your appendix. We recommend only starting with this business plan format if you plan to immediately pursue funding and already have a solid handle on your business information. 

Business model canvas

The business model canvas is a one-page template designed to demystify the business planning process. It removes the need for a traditional, copy-heavy business plan, in favor of a single-page outline that can help you and outside parties better explore your business idea. 

The structure ditches a linear structure in favor of a cell-based template. It encourages you to build connections between every element of your business. It’s faster to write out and update and much easier for you, your team, and anyone else to visualize your business operations. 

The business model canvas is really best for those exploring their business idea for the first time, but keep in mind that it can be difficult to actually validate your idea this way as well as adapt it into a full plan.

One-page business plan

The true middle ground between the business model canvas and a traditional business plan is the one-page business plan . Sometimes referred to as a lean plan, this format is a simplified version of the traditional plan that focuses on the core aspects of your business. It basically serves as a beefed-up pitch document and can be finished as quickly as the business model canvas.

By starting with a one-page plan, you give yourself a minimal document to build from. You’ll typically stick with bullet points and single sentences making it much easier to elaborate or expand sections into a longer-form business plan. 

A one-page business plan is useful for those exploring ideas, needing to validate their business model, or who need an internal plan to help them run and manage their business.

Growth plan

Now, the option that we here at LivePlan recommend is a growth plan . However, growth planning is less of a specific document type and more of a methodology. It takes the simplicity and styling of the one-page business plan and turns it into a process for you to continuously plan, test, review, refine, and take action based on performance.

It holds all of the benefits of the single-page plan, including the potential to complete it in as little as 27-minutes . 

However, it’s even easier to convert into a more detailed business plan thanks to how heavily it’s tied to your financials. The overall goal of growth planning isn’t to just produce documents that you use once and shelve. Instead, the growth planning process helps you build a healthier company that thrives in times of growth and stable through times of crisis.

It’s faster, concise, more focused on financial performance, and ensures that your plan is always up-to-date.

How can you write your own business plan?

Now that you know the definition of a business plan, it’s time to write your own.

Get started by downloading our free business plan template or try a business plan builder like LivePlan for a fully guided experience and an AI-powered Assistant to help you write, generate ideas, and analyze your business performance.

No matter which option you choose, writing a business plan will set you up for success. You can use it to test an idea, figure out how you’ll start, and pursue funding.  And if you review and revise your plan regularly, it can turn into your best business management tool.

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JD enjoys teaching people how to use ZoomShift to save time spent on scheduling. He’s curious, likes learning new things everyday and playing the guitar (although it’s a work in progress).

• Jun 19, 2024

23 Top Business Management Tools for 2024

No matter what you’re doing, sometimes having the right business management tools can be the difference between success and failure. Whether you’re planting a garden or managing a business, it’s important to ensure that you’re equipped with everything you need to take on the task in an efficient and productive way.

Luckily, modern technology has given the business owners and managers of the world access to tons of tools that can help them do their jobs better than ever.

Here, we’re going to go over 23 fantastic tools that you can use to take your business management to the next level.

1. Employee Scheduling and Timesheets — ZoomShift

ZoomShift is a powerful scheduling tool that helps managers efficiently make schedules while also allowing employees and team members to take more control over their shifts.

The core of the tool is built around the drag-and-drop schedule builder, which allows managers to create schedules quickly thanks to its intuitive interface. Once you’ve built a schedule, you can save it as a template and reuse it later, which saves time as you don’t always need to start from scratch.

ZoomShift makes it easy to push notifications to employees, so after your schedule is all set, you can let your team members know it’s time to check the timesheet via text, email, or push notification.

One of ZoomShift’s most unique features is Shift Swap . Employees can post shifts that they can’t attend, and other team members can take on the shift straight from the app — no manager involvement necessary. This frees up time for managers so that they can focus on other more pressing tasks. However, it’s also possible to require manager approval before a shift swap is final.

Key Features:

• Drag-and-drop work scheduler
• Scheduling Templates
• Email, text, and push notifications
• Time tracking capabilities, including GPS time tracker
• Time off requests
• Paid time off tracker
• Shift swap tool
• Starter Tier: $2/month billed annually or $2.50/month billed monthly
• Premium Tier: $4/month billed annually or $5/month billed monthly
• Custom pricing also available

2. HR Recruitment — BambooHR

BambooHR is a leading HR and recruitment software that helps businesses manage all parts of the employee lifecycle from hiring to firing. This business management tool makes it simple to collect and store data on employees, which it keeps in a central database so that it’s easy to access.

When it comes to hiring, BambooHR includes a mobile hiring app as well as an applicant tracking system. When you’ve finally selected a candidate or need to let one go, you can make use of its onboarding and offboarding features to smooth the transition.

• Central database for employee records
• Reporting and analytics
• Applicant tracking system
• Onboarding and offboarding features
• E-signatures

Pricing: By quote only

3. Communication — Slack

Slack is one of the most popular platforms for internal business communication. Teams love using Slack because it provides more immediacy than email thanks to its instant messaging capabilities, and it also makes it easier to have group conversations. Plus, a single Slack server can be divided into separate channels for different departments, projects, or topics, which lends itself to an overall more organized communication experience.

When employees need to reach out to each other, Slack also allows them to send direct messages. All in all, the tool helps teams keep their communications more streamlined and organized.

• Instant messaging
• Direct messaging
• Audio and video calls
• Integrations with leading apps
• Free Tier: $0/month
• Pro Tier: $6.67/month
• Business+ Tier: $12.50/month
• Enterprise Grid Tier: By quote only

4. Sales Engagement – Mailshake

Mailshake puts your sales sequences on autopilot. Transform cold prospects into warm leads with automated, personalized outreach via email, social, and phone. Make your sales sequences more effective with in-depth analytics and A/B testing capabilities, and improve deliverability with free access to Warm Up Your Email.

Plus, send the leads you capture to your CRM with native integrations with Salesforce, Pipedrive, and HubSpot and 100+ more integrations via Zapier.

• Automated email outreach
• Monitor opens, clicks, and replies for every email you send
• A/B test your emails
• Validate emails before you send with a List Cleaner
• Power through cold calls with the Mailshake Dialer
• Email Outreach plan for just $59/user/month
• Sales Engagement plan to add a dialer and social selling for $99/user/month. And get up to 25% off Mailshake when you subscribe to an annual plan.

5. Proposals – Better Proposals

Better Proposals is a tool that makes it easy to create, send and manage business proposals. Instead of writing them manually, create beautiful web-based proposals in this tool and send them out as web pages.

Follow what your potential clients do with the proposals and get notified when they sign and open them. They can sign electronically and pay immediately from the proposal. Create your proposals within as little as 15 minutes thanks to the library of 100+ templates for different industries and uses.

Key Features :

• Smart proposal creation
• Professionally designed templates
• Simply save the best pieces of your proposals to the Content Library
• Implement your style guide across all your proposals for that consistent
• Starter Plan – $19/user
• Premium Plan – $29/user
• Enterprise – $49/user

6. Marketing — Hubspot Marketing Hub

Hubspot Marketing Hub offers marketers and business owners a wide variety of tools that cover everything from SEO to ad tracking to social media and beyond, enabling the creation and execution of a comprehensive marketing plan . Perhaps the best thing about this business management tool, is that it keeps everything in one place, so you don’t need to constantly switch between your email marketing software, your CRM, and your SEO tools.

Plus, if you’re already in the Hubspot ecosystem, Hubspot Marketing Hub plays nicely with the Sales, Service, CMS, and Operations hubs.

• Marketing automation
• Email marketing
• Landing page builder
• Lead tracking and management
• Stater Tier: $540/year billed annually or $45/month billed monthly
• Professional Tier: $9,600/year billed annually or $800/month billed monthly
• Enterprise Tier: $38,400/year billed annually or $3,200/month billed monthly

7. Customer Support – ProProfs Help Desk

ProProfs Help Desk is one of the leading cloud-based customer support tools that can help you track and resolve customer complaints, issues, as well as requests. Your support team can interact with customers via live chat, email, web forms, etc., and build knowledge base articles to encourage self-service.

ProProfs offers AI-powered automation capabilities and helps your team resolve basic customer issues via chatbots. To make the most of your customer support efforts, you can share real-time NPS, CSAT surveys and monitor the customer experience.

• Allow agents to collaborate and discuss tickets with the help of Private Notes
• Create canned responses for email and chat and respond faster
• Integrate with CRM tools such as Salesforce and bridge the gap between sales & support
• Share automated surveys, notifications with customers as well as employees
• Create a repository of knowledge base articles, FAQs, guides, video tutorials, etc.
• Free: Forever free plan
• Essentials: $10/user/month
• Premium: $15/user/month

8. Email Marketing — ConvertKit

ConvertKit is an email marketing platform that focuses on providing a simple and easy-to-use experience that’s specifically designed for creators. The tool provides email templates that you can use to start sending emails right away. However, it also comes with more advanced features, like automated funnels and list segmentation, for users who are more experienced.

Plus, ConvertKit also provides landing page and sign-up form design tools so you can get your list started or keep it growing.

• Email templates
• Email automation
• List segmentation
• Landing page and sign-up forms
• Free Tier: $0
• Creator Tier: $108/year billed annually or $9/month billed monthly
• Creator Pro Tier: $290/year billed annually or $25/month billed monthly

9. Task Management – Proofhub

ProofHub is a project management software that enables businesses to orchestrate internal teams and clients proficiently as if they’ve been on top project management courses . Everyone from employees to team managers to C-level execs can fruitfully collaborate using ProofHub for improved business productivity.

Gantt Charts and Kanban Workflows enable Business Managers to plan their projects with foresight, dutifully assign workloads and track performance with improved visibility. Executives enjoy easier collaboration media in the form of chat and discussion boards, for collectively achieving work goals and openly sharing ideas.

ProofHub’s flexible approach to work management extends to several industries. The software supports use-cases as diverse as Legal Case management to Race Car projects, using the same intuitive interface.

Key features

• Business Task Management
• Customizable Process Workflows
• 1:1 and Team Chat
• Discussion Boards
• Gantt Charts
• File Management
• Note-making
• Time Tracking
• Essential: $45/month
• Ultimate Control: $89/month

10. CRM — Pipedrive

Pipedrive is a CRM (customer relationship management) tool that helps businesses manage and track leads, deals, and communications. With the visual, drag-and-drop interface, it’s easy to move leads and deals down the pipeline, assign sales actions, and keep tabs on how efficiently you’re achieving your goals.

Pipedrive also includes automation tools, which can help to reduce the time you spend on repetitive tasks. Plus, it integrates with popular apps so you can boost your efficiency even further.

• Lead/deal tracking and management
• Call, email, and contact history tracking
• Analytics and reporting
• Integrations with other leading tools and apps
• Essential Tier: $12.5/user/month billed annually or $18/user/month billed monthly
• Advanced Tier: $24.90/user/month billed annually or $33/user/month billed monthly
• Professional Tier: $49.90/user/month billed annually or $59/user/month billed monthly
• Enterprise Tier: $99/user/month billed annually or $119/user/month billed monthly

11. Cloud — Google Workspace

Google Workspace is perhaps the best-known suite of tools on this list. In fact, chances are that you’re already using at least one of the tools in the package, as it includes heavy-hitters like Gmail, Google Docs, Google Sheets, Google Meet, Google Drive, and more.

Many of these tools are already available for free, but if you sign up for a paid plan, you get access to more storage on Google Drive, more participants in Google Meet, custom business emails, and more.

Key Features (of paid plans):

• Up to unlimited storage on Google Drive
• Up to 250 attendants on Google meet plus recording and attendance tracking
• Additional security features
• Customer support
• Business Starter Tier: $6/user/month
• Business Standard Tier: $12/user/month
• Business Plus Tier: $18/user/month
• Enterprise Tier: By quote only

12. Finance and Account Management — QuickBooks

QuickBooks has been a mainstay of the accounting software sphere for years. And when it comes to making sure that your books are in order, QuickBooks is one of the most popular ways to do so.

QuickBooks can handle payroll, freelancer expense management, and it even has the option to have a live bookkeeper help you out. Plus, it’s part of the larger Intuit ecosystem, so if you use TurboTax, Mint, Credit Karma, or Mailchimp, it’s a good choice for your accounting needs.

• Expense tracking
• Cashflow management
• Live Bookkeeping
• EasyStart Tier: $10/month
• Essentials Tier: $20/month
• Plus Tier: $30/month

13. Inventory Management — Zoho Inventory

If you store and sell physical products, then Zoho Inventory is a useful tool that can help you keep track of all your goods. Like other business management tools, it allows you to track inventory across multiple channels, like Amazon, Etsy, eBay, and Shopify, and manage your orders.

Plus, it also integrates with other third-party tools to help you get a better handle on your shipping, accounting, and customer relationship management.

• End-to-end tracking
• Multi-channel inventory management, including Amazon, Etsy, and more
• Integrates with CRMs and shipping and accounting tools

Pricing: Starts at $0/organization/month

14. Appointment Scheduling — Calendly

One of the most annoying parts of business is the seemingly endless game of phone tag that can happen when you try to schedule an appointment with someone. Calendly aims to solve that problem by streamlining the scheduling process: you simply fill out a Calendly calendar with the times you’re available (or let it fill one out for you thanks to its other calendar integrations) and then put it on your website or send it to leads so that they can choose an open slot.

It’s that simple.

• Connects with other calendars
• Send links to your calendar
• Integrates with other popular apps and tools
• Standard Tier: $708/year billed annually or $79/month billed monthly
• Professional Tier: $1,188/year billed annually or $129/month billed monthly
• Premium Tier: $1,908/year billed annually or $199/month billed monthly
• Elite Tier: $2,868/year billed annually or $299/month billed monthly

15. Contract Management — DocuSign

DocuSign is a tool that’s designed to make preparing and signing contracts possible without being in the same room. Thanks to eSignature technology, DocuSign allows all the parties entering into an agreement to sign contracts from wherever they may be in the world, drastically cutting down on the time that it used to take to print out a contract, sign it, scan it, and send it back.

However, DocuSign also includes other features, like contract lifecycle management, contract analytics, and more, making it a powerhouse for all things contractual.

• eSignature capabilities
• Contract lifecycle management
• Contract analytics
• Document generation
• Integrations with SAP, Salesforce, and more
• Professional Tier: $10/month billed annually or $15/month billed monthly
• Standard Tier: $25/month billed annually or $45/month billed monthly
• Business Pro Tier: $40/month billed annually or $65/month billed monthly
• Advanced Solutions Tier: By quote only

16. Expense Management – Fyle

Fyle is an expense management software that helps your Finance teams seamlessly manage company-wide expenses from a single platform. How? By giving them instant access to financial data like budget/project wise spending, top policy violators, spend trends across the company, and frequently used airline/hotel chains, to name a few.

Employees no longer need to wait till the end of the month for receipt submissions but can instantly submit and track their expenses from applications they use every day like Slack, G-Suite, Outlook, etc. Additionally, finance teams no longer have to manually verify all these expenses to ensure they’re compliant with company policies, as Fyle efficiently enforces policy compliance by automating pre-submission checks.

If that wasn’t enough, it effortlessly integrates with all widely used accounting softwares, which can help you boost Financial productivity even more!

• Real-time expense reporting
• Real-time expense data analytics
• Self-serve integrations with accounting software
• Track budgets in real-time
• Automated policy compliance
• Standard: $6.99 – per active user/month/billed annually
• Business: $8.99 – per active user/month/billed annually
• Enterprise: custom pricing – based on volume and usage

17. Content Management System (CMS) — WordPress

WordPress is the most popular content management system (CMS) in the world, powering over 40% of all websites on the internet.

It lets you create and manage your website or blog without any coding experience. It also offers a wide range of plugins and themes to customize your site and add functionality. For example, you can integrate e-commerce plugins such as WooCommerce to create a fully functional online store or use SEO plugins to optimize your site for search engines.

• Easy website creation and management
• Several customization options through plugins and themes
• Mobile responsive designs
• Built-in search engine optimization tools
• Free with limited features, hosting required
• Starter: $9/month billed monthly—$4/month billed annually
• Explorer: $18/month billed monthly—$8/month billed annually
• Creator: $40/month billed monthly—$25/month billed annually
• Entrepreneur: $70/month billed monthly—$45/month billed annually
• Enterprise: Starts at $25,000 yearly

18. Social Media Management — Hootsuite

Social media has become an essential part of any business’s marketing strategy, but managing multiple social media platforms is a difficult task. That’s where Hootsuite comes in—a social media management tool that helps businesses schedule and publish content across Facebook, Twitter, LinkedIn, Instagram, and more.

But it doesn’t stop at scheduling posts. Hootsuite also offers analytics to track your social media performance, team collaboration features, and the ability to manage multiple accounts from one dashboard.

• Social media scheduling
• Monitoring and engagement tools
• AI content creation
• Automatic best times to post
• Social listening tools
• Team collaboration features
• Advanced analytics
• Over 200 integrations
• Professional: $99/month
• Team: $249/month
• Enterprise Custom: Upon request

19. Website Analytics — Google Analytics

Google Analytics lets you analyze in-depth details about the visitors to your website. For example, it allows you to see where your visitors come from, what they do on your site, and how often they return. Businesses leverage these powerful insights to optimize content, navigation, and marketing efforts for improved performance and conversion rates.

• Real-time website statistics
• Customizable reporting
• Audience demographics and interests analysis
• Traffic acquisition insights
• Conversion tracking

Google Analytics is free but there is a premium version available for enterprises with more advanced needs.

20. Data Visualization and Analytics — Tableau

Tableau is a data visualization tool that empowers users to transform raw data into easily understandable visuals.

Its intuitive drag-and-drop interface allows users to seamlessly connect to various data sources and start analyzing without the need for extensive technical expertise. The tool is designed to accommodate both individual users and large organizations through desktop, server, and hosted online platforms.

Tableau supports real-time data updates, which means your visuals always reflect the most current information. Collaboration is also a breeze with Tableau’s ability to share insights across the organization effortlessly.

• Intuitive drag-and-drop interface
• Ability to handle large datasets
• Wide variety of visualization options
• Robust data connectivity options
• Real-time data analysis capabilities
• Tableau Viewer: $15/user/month billed annually
• Tableau Explorer: $42/user/month billed annually
• Tableau Creator: $75/user/month billed annually

21. Online Survey and Feedback — SurveyMonkey

SurveyMonkey is an online survey and feedback tool that helps businesses gather insights from their customers and employees.

It not only has a user-friendly interface but also several customizable templates. This allows businesses to easily create surveys to gather feedback on various topics such as customer satisfaction, market research, employee engagement, and more.

In addition to its survey creation capabilities, SurveyMonkey offers reporting and analytics features to help businesses understand and analyze their survey results.

• Wide range of question types and customizable survey templates
• Real-time results tracking and analysis
• Multi-language surveys
• Integration with other tools such as Slack and Salesforce
• Team Advantage: $25/user/month billed annually 
• Team Premier: $75/user/month billed annually 
• Enterprise: Upon request

22. Secure file storage – Internxt

Internxt is a secure cloud storage for data backup and file-sharing, it’s a perfect choice for business teams.

Internxt is a popular cloud storage alternative for users and businesses who want more privacy protection. It is a fantastic choice for any team concerned with protecting their work from prying eyes.

Top Features: 

• Internxt offers two primary privacy services: Drive for general cloud storage, Send for safe file transfer.
• Apart from their flagship features, Internxt developed free security tools to ensure data safety for teams, such as Free VPN, Temporary Email, Virus Scanner , Password Generator, File Converter .
• End-to-end and client-side encryption
• Zero-knowledge policies
• Open-source

Price: Free plan 1GB. Business, lifetime and annual plans are also available.

23. Team collaboration – Chanty

No business can function without effective collaboration. Chanty is designed to improve productivity through online communication, task management, and video conferences.

Unlimited messaging is available even in the free plan and is a perfect feature for distributed teams. Chanty offers one-on-one video calls as well as group video conferences with screen sharing.

One of the handy features for teams in Chanty is the built-in task manager that turns any message into an assignment.

If you are tired of switching between the tabs at work, connect any app available and turn your team chat into a single notification center.

Key Features

• Built-in Task Manager with the Kanban board
• Audio and video calls let you reach out to the whole team or individual team members
• Chanty’s Teambook is a single hub for tasks, conversations, pinned messages
• Voice messages let you send instant replies
• With pinned messages, you can always easily get back to the selected messages
• Free plan for teams with up to 5 members
• Business plan $4 per user/month

Jump to section

Related articles.

20 top strategic planning tools and frameworks [templates & examples]

Start collaborating with Mural today

If you want homemade bread, you need access to the right appliances and ingredients. And if your strategic plan is a loaf of sourdough, your strategic planning tools are the measuring spoons, the framework is the recipe, and your model is the oven. Each component works together to create the desired result.

Whether it’s baking fresh bread or increasing revenue or customer satisfaction, all goals take strategic planning initiatives — and in some cases, all-purpose flour — to accomplish. Let's go over the 15 most popular frameworks and five of our favorite strategic planning tools to achieve organizational success.

What is strategic planning?

The goal of developing a strategic plan is to communicate where your organization wants to go and determine what each team member needs to do to help get it there. Strategic planning helps your organization develop and document action items for carrying out the company vision and achieving business goals. 

While there are several models that can help you determine opportunities, priorities, and overall objectives, most strategic planning processes follow five general steps:

• Identify your organization’s vision
• Assess your current internal and external environments
• Outline goals
• Determine stakeholder responsibilities
• Measure and assess outcomes

Regardless of the process you choose, each of these steps will lead to the next, allowing you to build out a comprehensive strategic plan.

15 types of strategic planning frameworks

Strategic planning frameworks help teams with brainstorming in order to create specific goals from an overall vision. Frameworks are essentially roadmaps to take teams from ideas to actions. You don’t necessarily need to use a framework within a model — just like you don’t necessarily need to follow a recipe to bake a loaf of bread — but it helps you produce the best outcome. And don’t feel limited to using only one framework within a particular model.

Although it’s not a complete list, the 15 frameworks listed below are some of the most commonly used.

1. Balanced scorecard

Created by Dr. Robert Kaplan and Dr. David Norton, the balanced scorecard is designed for organizations that want to focus on their business as a whole, rather than solely on financial performance. It helps give leadership teams a look at how their operations are performing, particularly within quick timelines.

When using the balanced scorecard, you’ll reference four factors to set goals and assess performance:

• Customers or clients: How your users perceive your business
• Internal processes: Your organization’s efficiency when developing quality products or services
• Organizational capacity: Your company culture and the ways in which your business can improve and grow
• Financial capacity: Your organization’s potential profitability and the effectiveness of resource allocation

Once you determine where your organization stands with regard to the factors above, you can develop specific goals, measurable objectives, and the steps you’ll need to take to achieve these.

2. Objectives and key results (OKR)

Objectives and key results (OKR) is a straightforward strategic planning framework used to translate overarching business goals into specific measurable objectives. It helps you define:

• Objectives: Identify three to five time-bound goals you want to achieve.
• Key results: Determine three to five quantitative outcomes per objective.

The OKR framework helps your team build connections between their individual contributions and your company’s success. Your team should shoot for a 70% key result success rate . If they’re hitting 100% right out of the gate, your organization’s goals weren’t ambitious enough.

Related: OKRs vs. KPIs: What’s the difference?

3. SWOT analysis

A SWOT analysis is a framework for strategic planning that helps you identify your organization’s internal strengths and weaknesses and external opportunities and threats. You should use the SWOT framework at the beginning of your strategic planning process to align stakeholders and provide a common lens through which to view your company’s current position.

List your strengths, weaknesses, opportunities, and threats within the four quadrants of a 2x2 box. Once outlined, your team can seek connections between quadrants that will inform your strategy. The goal of the SWOT framework is to help you create a strategy that takes advantage of growth opportunities but also prepares for worst-case scenarios.

4. PEST or PESTLE analysis

A PEST analysis is a strategic planning framework that helps teams analyze external political, economic, sociocultural, and technological factors that could impact your business goals. It could also be modified to include legal and environmental elements (PESTLE).

Like a SWOT analysis, considering each factor of PEST or PESTLE within your industry environment gives your team advanced warning about any significant or immediate threats to your organizational goals. It also enables teams to pinpoint business opportunities within each of the framework’s factors.

5. Gap analysis

The gap analysis framework should be used to compare where your organization currently stands with where you want it to be and help you understand how to bridge the gap between the two. 

With the gap analysis framework — also called the strategic planning gap, need assessment, or need-gap analysis — you’ll be able to determine weak points and root causes (or potential causes) of performance issues by comparing what you’re currently doing with what you intend to do. It helps you identify internal organizational deficiencies and create a plan that addresses them.

6. VRIO framework

The VRIO framework helps you identify your organization’s competitive advantages and is composed of four elements:

• Value: Do your resources help increase revenue or decrease costs, resulting in business value?
• Rarity: Is there a lot of competition in the market for your resources? Are other companies able to create your products and services using these resources?
• Imitability: Could a competing organization copy your products and services easily?
• Organization: Does your organization have the right systems in place to capitalize on your resources?

By analyzing these elements, you’ll be able to refine your organization’s vision and create a plan that helps you meet your customers’ needs.

7. Porter’s Five Forces

Developed in 1979 by Michael Porter, the Five Forces strategic planning framework helps you identify and understand the factors that put competitive pressure on your organization.

The five forces are:

• Bargaining power of buyers: If the same products and services are offered elsewhere with minimal differences in quality, consumers will have the power to influence pricing.
• Bargaining power of suppliers: If there are fewer product or service alternatives for consumers, suppliers like large retailers will have the power to drive down costs.  
• Threat of new entrants: What are your industry’s barriers to entry? New companies in your marketplace will increase pressure on the cost of your products and services.
• Threat of substitute products or services: Can consumers easily substitute a competitor’s product or service for yours? Your business offerings need to create value.
• Rivalry among existing competitors: How'll your competitors’ growth impact your business? The more competition in the marketplace, the harder it'll be to create value with your business offerings.

These forces determine how economic value is divided among your competitors, so using this framework for strategic planning will help you identify your company’s position in the industry.

8. 7S model

The 7S model was developed by McKinsey consultants, and it emphasizes the value of strategically aligning internal departments with business processes. The key elements organizations should be looking to align include:

• Strategy: Your organization’s business plan for outperforming your competitors supported by your company’s mission and vision.
• Structure: How your internal departments and teams are organized; the chain of command.
• Systems: The procedures, daily duties, and technical infrastructure your organization uses to perform.
• Shared values: The beliefs and norms that guide your business decisions and actions; these reflect your company’s work ethic.
• Style: The way management and other stakeholders approach leadership.
• Staff: How employees are sought out and trained and what motivates them; your workers’ general capabilities.
• Skills: Your team members’ capabilities; the level of employee competence. 

The 7S model encourages leadership teams to explore the interconnectedness of these elements within the company and look for inconsistencies or areas of weakness. Once you’ve noted the areas that need to be strengthened, you can work toward realigning these elements to accomplish strategic goals in your organization.

Related: Tactical vs. strategic planning: Why you need both

9. Ansoff Matrix

The Ansoff Matrix framework was developed to help companies plan their growth strategies. The base for this framework is a 2x2 matrix with “products” on the x-axis and “markets” on the y-axis.

Each box within the matrix corresponds to a particular growth strategy. These are:

• Market penetration: Sell an existing product in an existing market.
• Market development: Sell an existing product in a new market.
• Product development: Sell a new product in an existing market.
• Diversification: Sell a new product in a new market.

Each business strategy is increasingly risky, with diversification being the biggest swing. The Ansoff Matrix helps organizations with financial decision-making and developing an action plan for business growth.

10. Boston Consulting Group (BCG) matrix

This matrix was developed by the Boston Consulting Group (BCG) in the early 1970s to help companies categorize products or business units based on their market growth rate and relative market share. The BCG matrix helps you prioritize resource allocation by identifying where to invest, divest, or maintain products or business units.

The four groups under the BCG matrix include:

• Stars: Products with a high market share in a fast-growing market. These top performers need investment to maintain growth.
• Cash cows: Products with a high market share in a slow-growth market. They churn out cash and require minimal investment.
• Question marks: Products or business units with a low market share in a high-growth market. They have the potential to be stars if given high investment.
• Dogs: Products with low market share in a stagnant market. They often drain resources and are candidates for divestment.

11. Feature market analysis

Feature market analysis is a strategic approach used to assess the potential of new product features or innovations in the market. 

Key steps in feature market analysis typically include:

• Segmentation: Identifying specific market segments or customer groups with distinct needs and preferences to target with new features.
• Market needs: Gathering data on customer preferences, pain points, and trends through surveys, interviews, focus groups, or other methods.
• Competitor analysis: Studying competitors' products and features to understand what is currently available in the market and identify gaps or areas for differentiation.
• Feature prioritization : Evaluating potential features based on criteria such as customer demand, feasibility, competitive advantage, and alignment with the overall product strategy.

12. Lean canvas

The lean canvas is a one-page strategic management framework adapted from the Business Model Canvas by Ash Maurya. It helps startups and entrepreneurs efficiently develop and iterate on business strategy. 

Lean canvas provides a structured framework for identifying key elements of a business model, including:

• Problem: Describes the top three problems your customers face.
• Solution: Outlines your solution to the identified problems.
• Key metrics: Lists the key performance indicators (KPIs) you'll use to measure success.
• Unique value proposition: States the unique value your product or service offers to customers.
• Unfair advantage: Highlights any strengths or advantages that give your business an edge over competitors.
• Customer segments: Identifies the target customer segments for your product or service.
• Channels: Specifies the channels through which you'll reach and acquire customers.
• Revenue streams: Details how your business will generate revenue.
• Cost structure: Outlines the fixed and variable costs associated with running your business.

13. Four corners analysis

The four corners analysis, developed by Michael Porter, helps you understand a competitor's intent, objectives, and strengths. It addresses four core questions:

• Drivers : This corner examines the driving forces behind your competitors' actions, such as market trends, customer preferences, and industry dynamics.
• Current strategy: This corner looks at your competitor's current strategy, including its objectives, goals, and the tactics it employs to achieve them.
• Management assumptions: This corner explores your competitors' beliefs and assumptions on market conditions and competitive dynamics.
• Capabilities and resources: This corner evaluates the competitor's strengths and weaknesses, such as technology, talent, brand reputation, and financial resources.

14. Pareto analysis

Pareto analysis helps you prioritize tasks, issues, or factors based on the principle that a small number of inputs (20%) typically lead to a large majority of outputs (80%).

During the strategic planning process, you often identify multiple issues or challenges you need to address to achieve your goals. With Pareto analysis, you focus on the ones that have the most significant impact on your organization's performance or objectives.

15. The 3 horizons model

This strategic framework is developed by McKinsey to help you balance focus between short-term optimization, medium-term innovation, and long-term transformation. 

The three horizons represent different timelines and levels of innovation:

• Horizon 1: Represents products, services, and business models that drive current profitability and performance. The focus is on optimizing operations and improving efficiency.
• Horizon 2: Includes emerging opportunities and initiatives that have the potential to become significant contributors to future growth and profitability.
• Horizon 3: Represents disruptive innovations and future possibilities that have the potential to reshape industries and create entirely new markets.

5 great strategic planning tools

Strategic planning tools are software programs that help teams put frameworks into action. There are many tools out there, each offering a unique specialty or perspective.

There's no one platform that's perfect for every single company. But these five are all exceptional at helping companies build their strategic plans. Find the one that best fits your company to help with planning.

Not to brag, but… Mural’s visual work platform makes strategic collaboration easier. It gives teams the tools — like custom templates and asynchronous collaboration features (like anonymous voting) — to outline business goals, identify key performance metrics, and measure results.

Mural’s templates for strategy and alignment help teams start the planning process by providing structure for frameworks like OKR or SWOT analysis . And each template features facilitation assistance to walk your team through strategic planning activities .

Cross-functional collaboration is easy in Mural — in real time or asynchronously. The anonymous voting feature, for example, lets teams come to a consensus and reach internal alignment quickly. 

ClickUp is a project management tool that helps teams prioritize tasks and organize strategic plans.

ClickUp offers templates like matrices and visual timeliness so you’re able to plug in content quickly, process this information, and start coming up with plans faster.

There’s also a feature called ClickUp Goals that helps teams break objectives down into smaller tasks using Targets or ways to measure each item. These targets include number, true/false, currency, and task.

ClickUp is comprehensive, but the pre-built automations may be limiting to some users if too many are triggered at the same time or if your organization requires more customization.

Hive marries task management with strategic planning by helping teams manage complex timelines, large-scale projects, and workflows.

Hive has goal-setting and milestone-tracking features that help teams set task dependencies, follow progress, and share reports with relevant stakeholders. Its visualization tools allow you to toggle between overarching organizational goals and individual teammate objectives. 

You can use the Hive Pages feature as a dashboard for your workspace’s hub. You can set Pages as public or private, add and customize widgets within your Pages, and even export Pages to non-Hive users.

A chat function is available within the tool, but some users have reported losing messages within the platform. So, some may find other collaboration tools more reliable for communication.

Airtable is a next-generation platform that gives teams the power of relational databases in the form of user-friendly spreadsheets. It lets users organize, collaborate on, and store strategic plans within these databases.

Airtable offers an OKR tracking template that helps align teams and manage goals while maintaining accuracy. It also includes a Sync feature that updates workflows seamlessly across teams.

Airtable is a flexible tool but may have limitations, like lagging, when dealing with complex projects or datasets. Data processing functions and complicated calculations could lead to slower response times within the platform.

Trello is a Kanban-based project management tool. Its intuitive design features boards and cards, which can be used to structure strategic models and frameworks. 

Trello offers board templates for project and task management that provide organizational structures to help teams outline deliverables and assign tasks. It also features Timeline and Calendar views, so it’s easy to envision goals and schedule deadlines.

Power-Ups are Trello board features that allow you to use your favorite third-party apps directly within the platform. However, some users may find that combining Power-Ups from different vendors may cause friction in Trello’s functionality.

Bring your organization’s vision to life

There’s no one best framework or strategic planning tool — the right options for you'll depend on your organization’s vision, mission, and available resources. 

Regardless of methodology, most strategic planning begins with analyzing your current internal business environment and external factors, developing specific objectives, and creating action items to achieve these goals. 

Not sure where to start your strategic planning? Mural's template library includes preformatted, customizable frameworks (like this radar template !) to get your team on the path to success.

Related blog posts

The 5 steps of the strategic planning process

How to hold effective strategic planning meetings

6 strategic planning activities for your organization

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• Business Management

10 Popular Business Management Tools in 2024

Home Blog Business Management 10 Popular Business Management Tools in 2024

When managing a project, what would you do: Hard work or Smart work?

In a market where time is running, and trends are raging, you need an assortment of resources to grow your business. However, tasks like managing day-to-day operations, collaborating with the team, handling invoices and allocating resources can burden your shoulders. And you may end up wishing there were more hours in a day!

That’s why automation has become a necessity. According to McKinsey & Company’s 2020 global survey, 66% of organizations from various industries had already implemented automation or were planning to pilot it. Companies are revamping their workflows and adopting some of the best business management tools to enable automation in the system. 

There are various types of business management tools available out there. While the options are viable, everything depends on your business needs and goals. To help with your search, we have compiled a list of the best online business management tools that are designed to cater to a wide range of tasks - and simplify your to-dos. Keep reading to learn more about them.

What are Business Management Tools?

Business management tools or business software refer to a set of applications, systems, or methods that help businesses automate one or more business processes. These tools offer solutions like task management, expense management, collaboration, etc., which reduce manual workload, help teams focus on tasks that are directly linked to the growth of the business, and achieve productivity.

Why are Business Management Tools Important?

There are different types of business management tools available at disposable, and they are as important for you as Business Management certification programs . Managing a business is not solely a matter of skills. It requires two crucial factors: time and money. Here is how business management tools can help you save both and enhance the overall performance of business functions:

1. Time Management

Management tools allow you to manage your time by planning and dividing it as per the requirements. With a list of all your tasks prepped up on the screen and the option to check each off as it wraps up, it becomes easy for you to keep track of projects and the time a particular task consumes. You can also track the time taken by your team members to complete tasks and set a realistic deadline for them.

2. Task Management

Be it small business management tools or a management tool for mid-size businesses– automated functions help every team organise tasks on the basis of urgency, requirements, and level of complexity. These tools allow teams to break down projects into bite-sized chunks so that they can determine an actionable plan required to achieve the final outcome efficiently. Moreover, managing and monitoring all your work in one place also helps you delegate tasks if and when needed.

3. Seamless Communication

Business management tools strengthen collaboration between all departments that are involved in the project development process. These tools bring features like notes, timers, trackers, risk assessment metrics, inbuilt chat rooms, etc., that keep the whereabouts of tasks and concerned team members in one place. By eliminating the need to switch between systems, business management tools simplify communication.

4. Tracking

That’s the benefit of the best online business management tools. They let you work with complete transparency. As you plan, organise, and divide tasks for various purposes at a central location, it becomes plain sailing to monitor the progress and track them in real-time. You can identify the tasks that indicate delays and determine the requirements for more resources. Isn’t that the best part? 

Popular Business Management Tools

1. trello .

Say goodbye to sticky notes! If you want to surpass the everyday challenges of project management– consider using Trello. The tool allows you to keep track of tasks that you and your team have to perform. It works like a digital bulletin board where you can organize tasks as per priority, deadlines, allocation, and more categories. Trello is one of the free business management tools that facilitates a platform where you can invite your team members and ensure a smooth collaboration among them.

With Trello, you can

• Use digital boards, lists, and cards for project management tasks and subtasks.
• Assign cards to the team members respectively.
• Set due dates and reminders to keep track of the status of tasks.
• Simply drag and drop email attachments to the concerned task to avoid switching between multiple tools.
• Add specific processes, guides, and other relevant information to the card.

Trello Pricing

• Free: for standard requirements and basic ogranization. 
• Standard: for small teams. Costs about $5 (per member/per month) if billed annually and $6 (per member/per month) if billed monthly.
• Premium: for more extensive teams and large-scale projects. Costs about $10 (per member/per month) if billed annually and $12.5 (per member/per month) if billed monthly.
• Enterprise: for organization-level projects and teams with 50+ members. Cost about $170 (per member/per month) or $210 (per member) billed annually. 

2. HubSpot 

Whether you are looking for MSP business management tools or one that works for large enterprises - HubSpot is the go-to solution for you in many ways. The tool brings various solutions like Service Hub, Marketing Hub, Sales Hub, and CRM to help you stay on top of your performance. These solutions enable you to establish customer relationships, attract more traffic, and execute marketing campaigns. Moreover, you can use HubSpot to gain better insights into tasks and marketing activities. It is one of the most populous technology business management with over 135,000 clients across 120 countries.

HubSpot lets you

• Manage marketing activities with features like marketing automation, lead generation, etc.
• Automate and track emails.
• Organise tasks related to services with features Knowledge Base and Tickets, etc.
• Export data to external tools with the help of integration.

The HubSpot pricing range is based on four services or four hubs:

• HubSpot Sales: Starts at $20/month ($18/month if billed annually) for two users.
• HubSpot Marketing: Starts at $20/month ($18/month if billed annually) for 1,000 leads.
• HubSpot Customer Service: Starts at $20/month ($18/month if billed annually) for two users.
• HubSpot CRM Suite: Starts at $50/month ($30/month if billed annually).

3. Lightspeed 

Managing inventory? Do it with Lightspeed. The tool comes in handy at times when you want to keep a record of stock, online and in-store sales, and a whole lot of inventory tasks. Going through it all manually can be tricky and lead to errors. Lightspeed is one of the best technology business management tools that eliminate the risk of mistakes in inventory tracking by offering the option to label and organise tasks as per the requirements and priorities.

With Lightspeed, you can

• Create multiple product variations, like size, colour, etc., with a matrix system.
• Assign and track serial numbers to all the products.
• Start a live chat with the team members or partner vendors whenever you want.
• Track inventory and sales using the reports that provide a detailed view of overall sales, profits and any changes. 
• Manage access to the system. 

Lightspeed Pricing

• Basic:  Starts at $79/month; offers features like retail POS and payments.
• Starter:  Starts at $119/month; offers features like retail POS, payments, and eCommerce.
• Standard:  Starts at $139/month; offers additional features like accounting.
• Advanced:  Starts at $189/month; offers features like retail POS, accounting, and loyalty.
• Pro:  Starts at $259/month; offers features like accounting and analytics.

4. NTask 

nTask is an all-encompassing business management tool that enables the team to organise and manage everyday tasks. One of the best online business management tools, nTask gives teams a complete view of the work in progress. It facilitates a one-stop solution for smooth collaboration between departments and teams. The tool brings options like tracking, sharing, assigning tasks, and workflow management which boosts productivity and saves time.

nTask enables you to

• Check the development of a project and keep track of the overall workflow with Gantt charts.
• Use an automatic task timer to find the tasks that are taking more time or vice versa.
• Identify and address risk factors with a risk assessment matrix.
• Customise task fields and contacts to improve management.
• Set budgets and get an overview of spending through a financial summary.

nTask Pricing

• Basic: Free
• Premium:  for startups, enterprises, SMEs; $3/month.
• Business:  for teams planning to create projects; $8/month.

5. ZoomShift 

ZoomShift is a feature-rich business tool that changes the way you schedule, manage payroll functions, and track employee performance– for good. This scheduling software gives you a hand in saving time and money by automating a number of tasks. You can check reports, gather analytics, view employee schedules and track them whenever you want. Moreover, it speeds up payroll tasks by helping you fetch only the necessary information quickly.

With ZoomShift, you can

• From time-offs to overtime, keep track of everything in one place.
• Sort schedules as per day, week, and month to avoid overlaps.
• Check availability, shift swaps, and time offs to plan daily, weekly and monthly schedules.
• Share schedules with the team via email or text.
• Provide access to the team members to keep schedules streamlined and avoid communication gaps.

ZoomShift Pricing

• Starter: Starts at $2.50/month with features including employee scheduling and payroll reports.
• Standard: Starts at $5/month including all Starter features, geofence time clock, and custom individual overtime.
• Advanced: Customisable.

6. Slack 

To make a project thrive, it is crucial to encourage transparent and seamless communication, as it helps avoid confusion and promotes effectiveness. Slack is one of the best free business management tools that helps you remove all communication barriers by providing an all-in-one platform for all things collaboration. You can communicate with the team 1:1, create groups, share files, set up calls, and manage all interactions in one place. This popular channel is used by 65 out of 100 Fortune companies and also has users like Amazon and PayPal.

With Slack, you can

• Manage communication with the team and other departments from anywhere, anytime.
• Share files personally or in the group.
• Keep tabs on the employee’s availability.
• Set reminders for meetings.
• Use integrations with services like HubSpot, Todoist, Google, Trello, etc., to enjoy other features.

Slack Pricing

• Free: Basic features
• Pro: for small teams; starts at $7.25/month.
• Business+: for mid-/large-size businesses; starts at $12.50/month.
• Enterprise: for enterprises; customisable.

7. ProProfs Help Desk 

Managing piles of query tickets, keeping customer data organised, scavenging for the desired information– customer support grapples with the manual load of such tasks every day. One mishap can lead to customer dissatisfaction! To avoid that, you can implement ProProfs Help Desk, a cloud-based customer support tool that helps you establish strong relationships with your customers. The tool is packed with plenty of handy features that automate a number of tasks and take the risk off the head of your support team.

ProProfs Help Desk lets you

• Track customer issues and requests.
• Prioritize tickets and use canned responses to timely address customer queries.
• Check the agent availability and response time of your team members.
• Capture feedback in real-time with the help of customer and NPS (Net Promoter Score) surveys.

ProProfs Help Desk Pricing

• ProProfs Help Desk offers a single plan at $30/month ($20/month if billed annually).

8. ConvertKit 

ConvertKit is an all-in-one email marketing tool offering businesses to fuel their customer interaction practices with automation. It is one of the best business management tools for fast-growing marketing companies. The easy-to-use tool features a pretty straightforward, clean interface where you can manage and organise tabs based on different types of emails. Moreover, you can check the increase and drop in email subscribers count using its analytics function.

ConvertKit comes in handy when you 

• Create landing pages and forms for subscribers instantly.
• Send emails to the entire subscribers' list using the broadcast option.
• Keep subscribers list organised using tags/labels.
• Manage and customise leads, contacts, and campaigns.

ConvertKit Pricing

• Free: for budding creators; $0/month.
• Creator: for creators who are planning to automate their business; $9/month.
• Creator Pro: for creators who are scaling their business; $25/month.

9. Proofhub 

ProofHub is one of the best small business management tools that help you stay on top of management by consolidating your tasks in one place. It is a comprehensive platform where the team can steer clear of the clutter by centralising project requirements and organizing tasks accordingly. The tool also has a group chat feature that allows the members to communicate instantly. With multiple options at your disposal, ProofHub eliminates the need to shuffle different apps, helping you and your team save time.

ProofHub enables you to

• Keep an eye on the time management habits of your team members with an automated time-logging option that records the time taken to complete a task.
• Store files in one place to manage, sort out and search one seamlessly anytime you need.
• Check project reports to gain insights into the detailed status of the project and its progression.
• Customise tasks as per priority and any specific requirements.
• Collaborate with the team with the inbuilt chat feature.

ProofHub Pricing

• Essential: $45/month with essential features.
• Ultimate Cont:   $89/month with additional features.

10. QuickBooks 

While there’s always an option to outsource accounting errands, QuickBooks is a powerful solution to keep track of invoices and expenses if you’re running a small business. It is one of the popular business management tools used by businesses to keep financial records in check. You can accept online payments and email invoices. Moreover, the tool can also integrate with third-party applications like Paypal.

QuickBooks can

• Make timely payments with automated payment reminders.
• Customize invoices, purchase orders, statements, and payment receipts using logo, colour, and any valuable data.
• Use classic, express, and advanced bank feeds to manage and record transactions.
• Track invoice history with all the necessary information.

QuickBooks Pricing

• Simple Start plan: offers features, including income and expenses, invoice and payments, and Connect 1 sales channel for $30/month.
• Essentials: offers additional features like bill management, Connect 3 sales channels, and enter time for $55/month.
• Plus: offers inventory, project profitability, along with many other features for $85/month.
• Advanced: offers a comprehensive set of features for $200/month.

What Features to Look for in a Business Management Tool?

The best business management tool isn’t the one that’s free or has truckloads of features; It is simply what makes your life easy. When you look out for the right options, you must:

• Keep your business goals in focus
• Determine the processes where the tool can bring value
• Consider your budget

If you are planning to advance your business analysis skills, consider enrolling in KnowledgeHut’s CBAP training program . The program offers courses that help you equip yourself with the techniques and knowledge to combat a market with a dramatic landscape and drive the best results for your business.

Identifying the goals and objectives of your business and analysing the market trends will help you narrow down your hunt for the right business management product. With a thorough understanding of both your requirements and challenges, you will be able to make a sound investment in a viable option.

• Organization : Whether you run a marketing agency or manage a supply chain, organization is crucial. From resources to invoices, tasks, and urgent matters, it's essential to have a user-friendly management tool. Look for features like a dashboard, tagging, chat options, and a streamlined interface to ensure easy navigation and efficient management.
• Security : The right tool makes data readily available. However, it should not make data accessible to everyone. When choosing a business tool, keep in mind the security features to avoid any threat to the company's assets. You can expect practices like end-to-end encryption and multi-factor authentication in a safe and secure business management tool.
• Tracking : With multiple people working on a project, it becomes important to manage and keep track of all their tasks in one place. The tool should not only help you check the progress but will also build transparency around the performance and any challenges that team members might face.
• Chat : When you notice any issues or discrepancies, you can quickly launch a chat within your business management tool instead of using another app. These tools typically have built-in chat features that simplify collaboration. Additionally, the chat function allows for file sharing, tagging, and scheduling meetings, reducing the need for multiple applications.

Wrapping Up

Business tools have become integral in management. While they automate several functions, your team does not have to learn top-notch techniques to use them. The tools mentioned above are easy-to-use, and each offers one or more solutions to simplify the way a plan transitions to an outcome. 

While business management tools boost efficiency with automation, you must also develop management skills like communication, risk management, change management, analysis, and more to see through the market landscape, identify the p, and mitigate challenges. KnowledgeHut’s Business Management certificate programs can help you ace these skills through courses such as ECBA, CBAP, and Agile Business Analysis. In these courses, you can acquire knowledge and skills with the help of case studies, current trends, assignments, and other techniques and take a big step forward to an advanced portfolio and a lucrative job.

Frequently Asked Questions (FAQs)

Business management tools are software or applications that allow businesses to manage a project or multiple processes by providing various automation and management features. 

Planning, managing and allocating resources to complete a task or more, collaboration, and tracking, are some of the topmost functions of business management. 

The fundamental role of business management is to plan, organize, and control the processes that take place within a business and make sure that they align with business goals and objectives. 

Mansoor Mohammed

Mansoor Mohammed is a dynamic and energetic Enterprise Agile Coach, P3M & PMO Consultant, Trainer, Mentor, and Practitioner with over 20 years of experience in Strategy Execution and Business Agility. With a background in Avionics, Financial Services, Banking, Telecommunications, Retail, and Digital, Mansoor has led global infrastructure and software development teams, launched innovative products, and enabled Organizational Change Management. As a results-driven leader, he excels in collaborating, adapting, and driving partnerships with stakeholders at all levels. With expertise in Change Management, Transformation, Lean, Agile, and Organizational Design, Mansoor is passionate about aligning strategic goals and delivering creative solutions for successful business outcomes. Connect with him to explore change, Agile Governance, implementation delivery, and the future of work.

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Best goal management software for your business

Miscommunication, unclear objectives, and a lack of accountability can derail even the best teams, making goal-tracking challenging.

Goal management software simplifies goal setting, tracks real-time progress, and ensures team alignment. With goal management software, you’ll transform how your team sets and achieves goals. 

In this post, you’ll learn what goal management tools are, how they streamline goal setting and tracking, and the benefits of using goal-tracking and management software. We’ll then explore some top goal management tools available to teams, including Confluence and Jira . 

What are goal management tools?

Goal management tools help teams efficiently set, track, and achieve their objectives. They simplify the goal-setting process, making it easier for everyone to understand and commit to shared goals. These tools help create action plans, assign tasks, and monitor real-time progress.

Confluence is a tool that seamlessly facilitates goal management. It easily integrates with existing workflows and provides features for setting and tracking goals, helping teams stay aligned with their objectives.

Benefits of using goal management software

Goal management software offers a range of benefits that can transform how teams set and achieve their objectives, including:

Enhanced visibility: Goal-setting software provides enhanced visibility into progress and performance. Teams can see how they’re tracking against their goals in real-time, making it easier to stay on course and adjust as needed.

Improved alignment: Goal-setting software helps you focus on team objectives. It ensures everyone works toward shared goals and business objectives, making it easier for teams to collaborate effectively and stay motivated.

Better accountability and transparency: The software also dramatically enhances accountability and transparency. Each team member knows what they’re responsible for, which fosters a sense of ownership. Transparency helps create a culture of accountability where everyone knows their contributions to overall business goals.

Clearer communication and collaboration: With tools like Confluence and Jira, teams can easily share updates, feedback, and action plans. These tools simplify coordinating activities and ensure everyone is on the same page.

How to choose the right goal management software for your team

Choosing the right goal-tracking software for your team can feel overwhelming. Here are some tips to help you make the best choice.

• Understand your team’s needs. Identify what your team requires from the goal management software. Are you focused on task management , tracking progress, or improving collaboration? Knowing your priorities will help narrow down the options.
• Consider team size. Your team’s size can influence which software is best. Smaller teams might benefit from simpler, more intuitive tools, while larger teams may need more robust features.
• Integrate with existing tools. Make sure the software you choose can integrate seamlessly with the tools your team already uses. For instance, if you’re already utilizing project management tools such as Jira, finding software that integrates well will streamline your workflow.
• Evaluate budget and cost. Consider the cost of the software in relation to your budget. Some tools offer free tiers or trial periods to test them out before making a financial commitment.
• Assess the ease of use and support. Choose user-friendly software that offers good customer support. Your team shouldn’t struggle to adopt the new tool. Look for features that will smooth the transition, such as tutorials or customer support.
• Compare options. Once you have a shortlist, compare the features, pricing, and reviews. Consider trying demos or request a trial period before making your decision.

Top choices for goal-setting and management software

The right goal-setting software can make all the difference, but choosing the right one can be tricky. Every tool is different, so it’s vital to identify where your team needs the most assistance. Here are some of the top choices available that will influence team efficiency and success:

Confluence: Best overall goal management tool

Confluence stands out as the best overall goal-management tool. Its top features and benefits include the following:

• Robust integration capabilities: Confluence integrates with many other Atlassian tools, such as Jira, allowing for a unified workflow that enhances team productivity and collaboration.
• Real-time collaboration: Teams can collaborate in real time on goal setting, action plans, and updates, ensuring that all members stay aligned and informed and fostering an accountable environment.
• Customizable dashboards and reporting: Users can create tailored dashboards that visualize progress and performance metrics. This provides clear insights into goal status and enables teams to make data-driven decisions efficiently.

Jira: Best for tracking project tasks

Jira excels at tracking project tasks with these features:

• Task management and organization: Jira allows teams to create tasks and subtasks while customizing workflows for specific project needs. This aids in maintaining clarity on responsibilities and deadlines.
• Integration capabilities: Offering seamless integration with Confluence and other tools, Jira enables teams to consolidate their goal management and project tracking efforts into one cohesive platform. This integration enhances information flow and reduces the likelihood of miscommunication.
• Visual progress tracking: Visual tools such as Kanban and Scrum boards provide real-time visualization of project status , making it easy for teams to assess their progress and identify bottlenecks. This feature encourages proactive problem-solving and ensures projects remain on schedule.

Confluence whiteboards: Best for brainstorming

Confluence whiteboards are ideal for brainstorming sessions. The software’s top features include these benefits:

• Interactive collaboration: Facilitate real-time teamwork, allowing multiple users to brainstorm and contribute ideas simultaneously. This interactive environment enhances creativity and encourages diverse perspectives.
• Visual organization tools: Teams can visually arrange and prioritize their ideas using sticky notes, shapes, and freehand drawing, making complex concepts easier to understand and develop.
• Seamless integration: Confluence whiteboards integrate smoothly with other tools. This enables users to link brainstorming sessions directly to relevant documentation and project plans , fostering easily accessible and actionable insights from brainstorming .

Jira Align: Best for strategic planning

Jira Align is perfect for strategic planning:

• Comprehensive visibility across teams: Jira Align provides a unified view of all team activities and progress. This allows stakeholders to align their efforts with overall business objectives and ensures everyone remains focused on shared goals.
• Advanced reporting and analytics: The tool offers robust reporting capabilities that enable companies to analyze performance metrics, assess capacities, and make data-driven decisions to improve strategic initiatives.
• Customizable frameworks for scaling: Jira Align supports various Agile frameworks such as SAFe (Scaled Agile Framework). This allows businesses to adapt and tailor the platform to suit their specific scaling requirements and promotes efficient collaboration across all levels.

Atlas: Best for tracking business goals

Atlas is the go-to tool for tracking business goals:

• Centralized goal management: Atlas enables users to view and manage all business objectives in one unified platform, promoting transparency and coherence across teams. 
• Alignment with team efforts: This tool allows teams to directly link their projects and tasks to larger business goals. This ensures that every effort contributes to the overarching objectives, enhancing strategic focus. 
• Real-time progress updates: Features that provide instant visibility into goal achievements and performance metrics allow teams to quickly assess their status and make necessary adjustments to stay aligned with their targets. 

Jira Product Discovery: Best for idea prioritization

Jira Product Discovery shines in idea prioritization with these features and benefits:

• Idea backlog management: Efficiently collect, organize, and prioritize new ideas using a backlog system that helps teams focus on the most impactful projects without overlooking valuable suggestions. 
• Collaborative evaluation tools: Evaluate and discuss ideas collaboratively through comment threads and voting mechanisms. This fosters a democratic approach to prioritization and considers diverse viewpoints. 
• Roadmapping capabilities. The tool allows users to create visual roadmaps that outline the timeline and dependencies of selected ideas. This enhances clarity and communication regarding project direction and timelines across stakeholders. 

Loom: Best for async video collaboration

Loom is the best tool for asynchronous video collaboration:

• Easy video recording: Users can record their screen and webcam simultaneously. This enables clear visual explanations that improve understanding and engagement without needing live meetings. 
• Instant sharing and feedback: With straightforward sharing options, teams can distribute video messages quickly and receive real-time feedback, streamlining communication and decision-making processes. 
• Flexible accessibility: With Loom, you can access videos anytime, anywhere. Teams can work across different time zones and schedules, enhancing productivity and accommodating diverse working styles. 

Use Confluence for efficient goal management

Goal management software streamlines the process of setting, tracking, and achieving objectives, fostering clarity and alignment across teams. It centralizes goal information, enhances transparency, and enables real-time progress monitoring, leading to increased accountability and data-driven decision-making.

Confluence’s goal management software makes all of that possible and more. This streamlined, centralized platform facilitates goal-setting and tracking.

With Confluence, you can:

• Facilitate collaboration: Share and edit documents in real-time with your team.
• Improve visibility: Use goal-tracking templates to keep everyone updated on progress.
• Boost communication: Post updates and feedback directly to shared documents.

Ready to transform your team’s goal management and collaboration? Start using Confluence today .

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Balancing income, expenses and payroll — managing the finances of a small business can feel like walking a tightrope! 

Bookkeeping is often something you  have to do as a small business owner, not something you  want to do. Whilst that mindset is understandable, it can lead to mistakes or missed opportunities. Proper financial management is crucial to the sustainability and growth of your business. 

The good news? Optimizing your bookkeeping practices doesn’t have to be a complicated task that keeps you up late at night. It’s all about building smart systems, knowing when (and who) to ask for help, and staying organized. 

Here are 6 essential tips to ease and optimize financial management for your small business.

1. Consult A Financial Advisor

The very first step to optimizing your small business bookkeeping is  choosing a financial advisor. You may be thinking "I know what I’m doing," but unless you’re a professional money manager, likely information and opportunities is slipping through your fingertips. 

A financial advisor not only guides you through tax season but also builds a roadmap for your overall fiscal health. They can help you create financial goals, structure your accounts and set aside money to scale or save up for the unexpected. Regular check-ins with a financial advisor can ensure you’re on track and that your bookkeeping is aligned with your overall business strategy.

Look for a financial advisor who understands the specifics of your industry and the size of your business. You need someone who can break down financial concepts — without throwing out jargon that makes no sense to you. So, look for a licensed advisor with positive reviews and referrals. Transparency with fees is also essential to find someone who’s honest and upfront about costs, not someone who hides them in fine print.

2. Embrace Cloud Accounting Software

Gone are the days when bookkeeping was done manually in thick ledgers or complicated spreadsheets. Cloud accounting software has turned a once tedious task into a breezy, streamlined process. 

With  accounting software tools like QuickBooks , you can track your books in real time from any device with internet access. This innovative technology helps you keep tabs on your expenses, send out invoices and easily monitor cash flow — no more piles of physical receipts or time wasted manually entering your data.

Cloud-based solutions make it easier to collaborate with your accountant or financial advisor because you both have access to the same data, in real-time. Better still, these platforms often integrate with other tools — everything from payroll to inventory management can be linked. Automating your bookkeeping will not only save time but also reduce the risk of human error. When selecting cloud accounting software, consider factors like ease of use, integration capabilities, and customer support. You want something intuitive, but powerful enough to meet your business’s unique needs.

3. Keep Personal & Business Finances Separate

Of all the errors small business owners make, combining personal and business finances tops the list. This habit might seem convenient in the early days, but it can create massive headaches when it’s time to file taxes or assess your business’s financial health. So, the golden rule is to keep your personal and business finances separate. This simplifies your bookkeeping and ensures your financial records are accurate and complete.

Open a separate business checking account and credit card as soon as possible. Use these accounts exclusively for business expenses and revenue. Not only will this make it so much easier to track cash flow, but it will also protect your personal assets  if your business faces legal trouble . Mingling finances can expose business owners to liability for debt, and also strip away the "corporate veil" that separates personal from business risk.

4. Establish A Regular Bookkeeping Routine

Like most things in life, consistency is key for business bookkeeping. Waiting until the end of the year or even the month to update your financial records can lead to errors and oversights.

Instead, schedule time — whether weekly or bi-weekly — to check and update your accounts. This will keep you mindful of cash flow and ensure you aren’t scrambling come tax season.

A regular bookkeeping schedule ensures that all your transactions are recorded accurately and allows you to keep a close eye on your business’s financial health. It also helps identify potential cash flow issues or unexpected expenses early on, providing an opportunity to address them before they become major problems. 

5. Stay On Top of Receivables

Another important element of your financial management is managing the cash owed to you by customers, otherwise known as accounts receivable. It’s easy to focus on sales and assume that the money will come in eventually, but late or unpaid invoices can seriously wreak havoc on your cash flow. This is why it’s vital to have a system that sends out invoices promptly, follows up on unpaid invoices, and enforces payment terms.

Cloud accounting software can help make this a ton easier too. Almost all platforms have automatic invoicing features to schedule  reminders and follow-ups for unpaid invoices . You can also encourage your clients to pay on time by offering incentives for early payment, or penalising late payment. 

6. Plan for Taxes Early

Taxes are a significant part of your business’s financial landscape, and failing to plan for them can lead to financial strain or even penalties from the ATO. Rather than waiting until tax season to think about taxes, make it a year-round affair. Each month, set a percentage of your income into an account for taxes. This way, come tax time, you are not caught off guard.

It’s also important to speak with a licensed accountant or financial advisor during the year to see if there are any tax deductions or credits you can claim. Staying ahead of the game can lead to savings in the long run, as you’ll be able to identify areas where your business could benefit from tax-saving strategies. Keep receipts of all your business-related transactions to provide proof for any claims you’re making.

Taxes can have a significant effect on your bottom line. Preparing ahead of time helps you avoid nasty surprises and keep your business financially stable. 

Final Thoughts

The practice of bookkeeping for small business is much more than just a numbers game — it can help set the stage for growth, stability and efficiency. Having your financial house in order allows you to focus on what you do best: running your business and innovating in your industry.

Think of it as your behind-the-scenes power move, the quiet force that keeps everything on track while you work your magic upfront. So how do you do it?

• Consult a financial advisor to set up long-term goals and action plans.
• Utilise cloud accounting software for automated invoicing, integration, and collaboration.
• Separate business and personal finance with distinct accounts and credit cards.
• Set aside time regularly to plan for tax time and detect financial discrepancies early.
• Work with an accountant to guarantee bookkeeping accuracy.

Keep these expert tips in mind, and watch your business finances transform from a stress point to a source of empowerment. 

Copyright © 2024 SCORE Association, SCORE.org

Funded, in part, through a Cooperative Agreement with the U.S. Small Business Administration. All opinions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA.

Simple Business Plan Template (2024)

Updated: May 4, 2024, 4:37pm

Table of Contents

Why business plans are vital, get your free simple business plan template, how to write an effective business plan in 6 steps, frequently asked questions.

While taking many forms and serving many purposes, they all have one thing in common: business plans help you establish your goals and define the means for achieving them. Our simple business plan template covers everything you need to consider when launching a side gig, solo operation or small business. By following this step-by-step process, you might even uncover a few alternate routes to success.

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Whether you’re a first-time solopreneur or a seasoned business owner, the planning process challenges you to examine the costs and tasks involved in bringing a product or service to market. The process can also help you spot new income opportunities and hone in on the most profitable business models.

Though vital, business planning doesn’t have to be a chore. Business plans for lean startups and solopreneurs can simply outline the business concept, sales proposition, target customers and sketch out a plan of action to bring the product or service to market. However, if you’re seeking startup funding or partnership opportunities, you’ll need a write a business plan that details market research, operating costs and revenue forecasting. Whichever startup category you fall into, if you’re at square one, our simple business plan template will point you down the right path.

Copy our free simple business plan template so you can fill in the blanks as we explore each element of your business plan. Need help getting your ideas flowing? You’ll also find several startup scenario examples below.

Download free template as .docx

Whether you need a quick-launch overview or an in-depth plan for investors, any business plan should cover the six key elements outlined in our free template and explained below. The main difference in starting a small business versus an investor-funded business is the market research and operational and financial details needed to support the concept.

1. Your Mission or Vision

Start by declaring a “dream statement” for your business. You can call this your executive summary, vision statement or mission. Whatever the name, the first part of your business plan summarizes your idea by answering five questions. Keep it brief, such as an elevator pitch. You’ll expand these answers in the following sections of the simple business plan template.

• What does your business do? Are you selling products, services, information or a combination?
• Where does this happen? Will you conduct business online, in-store, via mobile means or in a specific location or environment?
• Who does your business benefit? Who is your target market and ideal customer for your concept?
• Why would potential customers care? What would make your ideal customers take notice of your business?
• How do your products and/or services outshine the competition? What would make your ideal customers choose you over a competitor?

These answers come easily if you have a solid concept for your business, but don’t worry if you get stuck. Use the rest of your plan template to brainstorm ideas and tactics. You’ll quickly find these answers and possibly new directions as you explore your ideas and options.

2. Offer and Value Proposition

This is where you detail your offer, such as selling products, providing services or both, and why anyone would care. That’s the value proposition. Specifically, you’ll expand on your answers to the first and fourth bullets from your mission/vision.

As you complete this section, you might find that exploring value propositions uncovers marketable business opportunities that you hadn’t yet considered. So spend some time brainstorming the possibilities in this section.

For example, a cottage baker startup specializing in gluten-free or keto-friendly products might be a value proposition that certain audiences care deeply about. Plus, you could expand on that value proposition by offering wedding and other special-occasion cakes that incorporate gluten-free, keto-friendly and traditional cake elements that all guests can enjoy.

3. Audience and Ideal Customer

Here is where you explore bullet point number three, who your business will benefit. Identifying your ideal customer and exploring a broader audience for your goods or services is essential in defining your sales and marketing strategies, plus it helps fine-tune what you offer.

There are many ways to research potential audiences, but a shortcut is to simply identify a problem that people have that your product or service can solve. If you start from the position of being a problem solver, it’s easy to define your audience and describe the wants and needs of your ideal customer for marketing efforts.

Using the cottage baker startup example, a problem people might have is finding fresh-baked gluten-free or keto-friendly sweets. Examining the wants and needs of these people might reveal a target audience that is health-conscious or possibly dealing with health issues and willing to spend more for hard-to-find items.

However, it’s essential to have a customer base that can support your business. You can be too specialized. For example, our baker startup can attract a broader audience and boost revenue by offering a wider selection of traditional baked goods alongside its gluten-free and keto-focused specialties.

4. Revenue Streams, Sales Channels and Marketing

Thanks to our internet-driven economy, startups have many revenue opportunities and can connect with target audiences through various channels. Revenue streams and sales channels also serve as marketing vehicles, so you can cover all three in this section.

Revenue Streams

Revenue streams are the many ways you can make money in your business. In your plan template, list how you’ll make money upon launch, plus include ideas for future expansion. The income possibilities just might surprise you.

For example, our cottage baker startup might consider these revenue streams:

• Product sales : Online, pop-up shops , wholesale and (future) in-store sales
• Affiliate income : Monetize blog and social media posts with affiliate links
• Advertising income : Reserve website space for advertising
• E-book sales : (future) Publish recipe e-books targeting gluten-free and keto-friendly dessert niches
• Video income : (future) Monetize a YouTube channel featuring how-to videos for the gluten-free and keto-friendly dessert niches
• Webinars and online classes : (future) Monetize coaching-style webinars and online classes covering specialty baking tips and techniques
• Members-only content : (future) Monetize a members-only section of the website for specialty content to complement webinars and online classes
• Franchise : (future) Monetize a specialty cottage bakery concept and sell to franchise entrepreneurs

Sales Channels

Sales channels put your revenue streams into action. This section also answers the “where will this happen” question in the second bullet of your vision.

The product sales channels for our cottage bakery example can include:

• Mobile point-of-sale (POS) : A mobile platform such as Shopify or Square POS for managing in-person sales at local farmers’ markets, fairs and festivals
• E-commerce platform : An online store such as Shopify, Square or WooCommerce for online retail sales and wholesale sales orders
• Social media channels : Facebook, Instagram and Pinterest shoppable posts and pins for online sales via social media channels
• Brick-and-mortar location : For in-store sales , once the business has grown to a point that it can support a physical location

Channels that support other income streams might include:

• Affiliate income : Blog section on the e-commerce website and affiliate partner accounts
• Advertising income : Reserved advertising spaces on the e-commerce website
• E-book sales : Amazon e-book sales via Amazon Kindle Direct Publishing
• Video income : YouTube channel with ad monetization
• Webinars and online classes : Online class and webinar platforms that support member accounts, recordings and playback
• Members-only content : Password-protected website content using membership apps such as MemberPress

Nowadays, the line between marketing and sales channels is blurred. Social media outlets, e-books, websites, blogs and videos serve as both marketing tools and income opportunities. Since most are free and those with advertising options are extremely economical, these are ideal marketing outlets for lean startups.

However, many businesses still find value in traditional advertising such as local radio, television, direct mail, newspapers and magazines. You can include these advertising costs in your simple business plan template to help build a marketing plan and budget.

5. Structure, Suppliers and Operations

This section of your simple business plan template explores how to structure and operate your business. Details include the type of business organization your startup will take, roles and responsibilities, supplier logistics and day-to-day operations. Also, include any certifications or permits needed to launch your enterprise in this section.

Our cottage baker example might use a structure and startup plan such as this:

• Business structure : Sole proprietorship with a “doing business as” (DBA) .
• Permits and certifications : County-issued food handling permit and state cottage food certification for home-based food production. Option, check into certified commercial kitchen rentals.
• Roles and responsibilities : Solopreneur, all roles and responsibilities with the owner.
• Supply chain : Bulk ingredients and food packaging via Sam’s Club, Costco, Amazon Prime with annual membership costs. Uline for shipping supplies; no membership needed.
• Day-to-day operations : Source ingredients and bake three days per week to fulfill local and online orders. Reserve time for specialty sales, wholesale partner orders and market events as needed. Ship online orders on alternating days. Update website and create marketing and affiliate blog posts on non-shipping days.

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6. Financial Forecasts

Your final task is to list forecasted business startup and ongoing costs and profit projections in your simple business plan template. Thanks to free business tools such as Square and free marketing on social media, lean startups can launch with few upfront costs. In many cases, cost of goods, shipping and packaging, business permits and printing for business cards are your only out-of-pocket expenses.

Cost Forecast

Our cottage baker’s forecasted lean startup costs might include:

Gross Profit Projections

This helps you determine the retail prices and sales volume required to keep your business running and, hopefully, earn income for yourself. Use product research to spot target retail prices for your goods, then subtract your cost of goods, such as hourly rate, raw goods and supplier costs. The total amount is your gross profit per item or service.

Here are some examples of projected gross profits for our cottage baker:

Bottom Line

Putting careful thought and detail in a business plan is always beneficial, but don’t get so bogged down in planning that you never hit the start button to launch your business . Also, remember that business plans aren’t set in stone. Markets, audiences and technologies change, and so will your goals and means of achieving them. Think of your business plan as a living document and regularly revisit, expand and restructure it as market opportunities and business growth demand.

Is there a template for a business plan?

You can copy our free business plan template and fill in the blanks or customize it in Google Docs, Microsoft Word or another word processing app. This free business plan template includes the six key elements that any entrepreneur needs to consider when launching a new business.

What does a simple business plan include?

A simple business plan is a one- to two-page overview covering six key elements that any budding entrepreneur needs to consider when launching a startup. These include your vision or mission, product or service offering, target audience, revenue streams and sales channels, structure and operations, and financial forecasts.

How can I create a free business plan template?

Start with our free business plan template that covers the six essential elements of a startup. Once downloaded, you can edit this document in Google Docs or another word processing app and add new sections or subsections to your plan template to meet your specific business plan needs.

What basic items should be included in a business plan?

When writing out a business plan, you want to make sure that you cover everything related to your concept for the business,  an analysis of the industry―including potential customers and an overview of the market for your goods or services―how you plan to execute your vision for the business, how you plan to grow the business if it becomes successful and all financial data around the business, including current cash on hand, potential investors and budget plans for the next few years.

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Krista Fabregas is a seasoned eCommerce and online content pro sharing more than 20 years of hands-on know-how with those looking to launch and grow tech-forward businesses. Her expertise includes eCommerce startups and growth, SMB operations and logistics, website platforms, payment systems, side-gig and affiliate income, and multichannel marketing. Krista holds a bachelor's degree in English from The University of Texas at Austin and held senior positions at NASA, a Fortune 100 company, and several online startups.

• > 8 Powerful Operational Excellence Tools and Techniques for Sustained Enterprise Growth

8 Powerful Operational Excellence Tools and Techniques for Sustained Enterprise Growth

Posted by Maggie Millard

Sep 10, 2024 2:11:19 PM

Achieving operational excellence means skillfully managing organizational processes and resources to deliver top-notch results. It's about continually refining internal operations to elevate customer satisfaction, cut down on waste, and boost productivity, fostering sustainable growth and competitiveness.

Tools and techniques such as Lean and Six Sigma play a key role in identifying inefficiencies, minimizing waste, and elevating quality. In this blog post, we'll uncover some tools and techniques you can leverage today to optimize your workflows, achieve quicker turnaround times, and maintain high-performance standards, ultimately improving operational effectiveness and competitiveness.

Essential Tools for Operational Excellence

While every organization must determine the best operational excellence management system to chart its path to success, a few methodologies have proven to enhance operations in many organizations worldwide.

Lean Management

Lean management is a methodology to maximize value by minimizing waste and optimizing processes. Its core principles include:

Value: Focus on delivering value to customers by identifying what is truly important to them.

Value Stream: Map out all steps in the production process and eliminate those that do not add value.

Flow: Ensure a smooth and uninterrupted flow of materials and information through production.

Pull: Produce only what is needed, when it is required, based on actual demand rather than forecasts.

Perfection: Continuously seek ways to improve processes and eliminate waste to achieve the highest possible efficiency.

While initially developed for the manufacturing sector, lean principles are applied across various industries. 

Six Sigma is a data-driven methodology focused on improving quality by identifying and eliminating process defects. It aims to minimize variability and errors, striving for nearly flawless performance with a defect rate of no more than 3.4 defects per million opportunities. Using statistical tools and techniques, Six Sigma analyzes and enhances processes to ensure consistent quality, elevate customer satisfaction, boost efficiency, and save costs by minimizing defects and variability.

Total Quality Management (TQM)

Total Quality Management (TQM) embeds quality into all aspects of an organization. It involves united, organization-wide efforts to create a culture of continuous improvement and employee engagement, aiming to meet or exceed customer expectations. TQM ensures the timely delivery of products and services that provide excellent customer value, leading to greater satisfaction and lasting success.

The Kaizen approach  to  business management focuses on continuous, incremental improvement. Originating from Japanese principles, "Kaizen" means "change for the better" or "continuous improvement." It involves making ongoing small adjustments to processes, products, or services to enhance efficiency, quality, and overall performance. Kaizen encourages employee involvement at all levels and fosters a culture of continuous improvement, ultimately driving long-term business excellence and competitiveness.

Value Stream Mapping

Value stream  mapping  is a visual tool used to analyze and improve the flow of materials and information in the production process. It involves creating a detailed map of the entire production process, from the initial stages of raw materials to the final delivery to the customer. This map highlights each step in the value stream, including both value-adding and non-value-adding activities. It helps identify inefficiencies and bottlenecks, leading to streamlined processes and increased efficiency, ultimately enhancing value for the customer.

Proven Advanced Techniques to Enhance Operational Effectiveness

While these methodologies and principles form the foundation of how many organizations achieve operational excellence, some additional techniques are often layered on top of the operational excellence tools to strengthen and accelerate improvement.

Business Process Reengineering (BPR)

Business Process Reengineering (BPR) is a management approach that redesigns an organization's core business processes to improve productivity, cycle times, and quality. Rather than making incremental changes, BPR seeks to rethink and overhaul processes from the ground up, often leveraging new technologies and methodologies to deliver substantial advancements in efficiency and effectiveness.

The Theory of Constraints ( TOC)

The Theory of Constraints (TOC) is a management philosophy focused on identifying and resolving the key limiting factor that hinders an organization's ability to achieve its goals. By systematically analyzing and improving this constraint, TOC drives overall performance improvement and better results. The process begins with pinpointing the constraint, which could be a bottleneck in production, a resource limitation, or a procedural inefficiency. Once identified, efforts are concentrated on improving or eliminating this constraint to enhance the flow of operations.

Agile Management

Agile management is a flexible and iterative approach to project and process management that emphasizes adaptability, customer value, and team involvement. It encourages quick delivery of customer value through short, iterative cycles. This approach promotes team collaboration, decision-making, and continuous feedback and improvement, making it invaluable for staying competitive and innovating in fast-changing environments.

Integrating Everyday Business Operations into Operational Excellence Tools and Techniques

These tools and techniques are the building blocks of operational excellence, but they are only effective if they are integrated into the business's everyday operations. Leaders must help ensure they become part of the organization's culture and norms.

The following steps are crucial to maximize the impact of the implemented tools and techniques.

Strategic Alignment

To effectively align business management tools and techniques with goals and objectives, it's crucial to first clearly define and understand those goals and objectives. Select tools and techniques that directly support achieving these objectives by addressing specific needs and challenges. Regularly review and evaluate the effectiveness of the tools to ensure they remain relevant and effective as business goals change. Engage stakeholders in the selection and implementation process to ensure that operational realities and strategic priorities are aligned. Additionally, these tools should be integrated with existing processes and systems to create a cohesive and supportive framework for achieving business goals.

Training and Development

Training and development are integral to implementing business management methodologies. They empower employees with the essential skills and knowledge needed to successfully utilize new tools and processes. Through effective training, teams gain a deep understanding of the methodology's principles and techniques, enabling them to apply these to their specific roles. By investing in training and development, businesses can boost employee engagement, minimize resistance to change, and maximize the advantages of new methodologies.

Measuring Impact and Success

Techniques for measuring the impact of operational tools on business growth and efficiency include:

Key Performance Indicators (KPIs): Track specific metrics such as productivity, cost reductions, and cycle times to gauge the effectiveness of operational tools.

Benchmarking: Compare performance against industry standards or best practices to assess improvements and identify areas for further enhancement.

Cost-Benefit Analysis: Evaluate the financial impact by comparing the costs of implementing tools with the financial benefits gained, such as increased revenue or reduced operational costs.

Return on Investment (ROI): Calculate the ROI to determine the profitability and value derived from the operational tools relative to their cost.

Customer Feedback: Collect and analyze customer feedback to measure improvements in service quality and satisfaction resulting from operational tools.

Using these techniques helps organizations quantify the benefits of operational tools and make data-driven decisions to support ongoing improvements and growth.

Operational Excellence Examples

Here are three examples of operational excellence efforts in practice:

Toyota Production System (TPS) : Toyota's approach to manufacturing is a classic example of process excellence. TPS emphasizes Lean principles, including Just-In-Time (JIT) production and Jidoka (automation with a human touch). By eliminating waste, improving flow, and empowering workers to halt production if defects are detected, Toyota has achieved remarkable efficiency, high-quality products, and rapid adaptation to market demands.

Amazon's Supply Chain Management : Amazon excels in operational excellence through its sophisticated supply chain management. The company utilizes advanced technologies such as robotics and AI to optimize inventory management, order fulfillment, and delivery processes. Amazon's focus on customer satisfaction and its efficient logistics network allows it to offer fast, reliable service and maintain a competitive edge in e-commerce.

Southwest Airlines Customer Service Model : Southwest Airlines is known for its operational excellence in customer service. The airline streamlines business operations with efficient turnaround times, a simplified fare structure, and a strong focus on employee engagement. By fostering a customer-centric culture and optimizing operational processes, Southwest delivers a consistent and positive travel experience, contributing to its strong reputation and customer loyalty.

These examples illustrate how implementing operational excellence principles can significantly improve efficiency, quality, and customer satisfaction across various industries.

Pursuing operational excellence through practical tools and techniques is pivotal for achieving enterprise growth. By harnessing operational excellence methodologies like Lean and Six Sigma in tandem with advanced technologies such as BPR and Agile management, organizations can streamline processes, boost operational efficiency, and foster continuous improvement. This strategic integration not only enhances operations but also equips businesses to swiftly adapt to market changes and surpass customer expectations. Attaining operational excellence is not a one-time endeavor; rather, it is an ongoing journey of enhancement and innovation. We encourage organizations to embark on this path to operational excellence today, laying the groundwork for sustained success and resilience in a dynamic business environment. 

Topics: Leadership , Spread Continuous Improvement , Improvement Methodology , Operational Excellence

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The Power of Software in Managing a City Strategic Plan

Sophie Bennani

As part of the sales team, Sophie generates opportunities to create new partnerships.

Discover how city governments can streamline strategy management with automation, data-driven insights, and public dashboards to improve efficiency and transparency.

Table of Contents

City governments face the ongoing challenge of not just solving current issues but also preparing for a future of growth and change. While having a strategic plan is essential, it's only half the battle—how that plan is executed and tracked makes all the difference.

This is where specialized software becomes invaluable. By adopting strategy management software, local governments are able to automate processes, gather crucial data, perform complex calculations, and keep the public informed through real-time dashboards. With the right tools, cities can stay ahead of the curve and deliver on their vision for the future.

The Need for Efficient Strategic Plan Management

Cities are complex entities with numerous moving parts—ranging from infrastructure and public services to economic development and environmental sustainability. A strategic plan serves as a roadmap, guiding city officials in making informed decisions and allocating resources effectively. However, managing and monitoring the progress of such a plan can be daunting without the right tools.

Automation: Streamlining Strategic Plan Execution

One of the key benefits of using software to manage a city strategic plan is automation. Automation tools within strategic planning software allow city governments to reduce the manual workload involved in tracking progress and updating stakeholders. For instance, recurring tasks such as data entry, report generation, and progress tracking can be automated, freeing up time for city officials to focus on more critical, decision-making activities. This not only improves efficiency but also ensures that the strategic plan stays on track with minimal delays.

Data Collection: Building a Foundation for Informed Decisions

Effective strategic planning relies heavily on accurate and up-to-date data. Software designed for managing city strategic plans often includes robust data collection features, enabling cities to gather and organize information from various sources. Whether it's data on public health, economic indicators, or citizen feedback, having a centralized platform for data collection ensures that city officials have the insights they need to make informed decisions. Moreover, automated data collection reduces the risk of errors and inconsistencies, leading to more reliable outcomes.

Complex Calculations: Handling the Numbers Behind the Plan

City strategic plans often involve complex calculations to forecast outcomes, allocate budgets, and assess the impact of various initiatives. Advanced software solutions are equipped with tools to handle these complex calculations efficiently. Whether it's financial modeling, scenario analysis, or resource allocation, these software tools provide the computational power needed to process large datasets and generate actionable insights. This capability is particularly valuable when cities need to make quick adjustments to their plans in response to changing circumstances.

Public Dashboards: Enhancing Transparency and Accountability

Transparency is a cornerstone of good governance, and city strategic plans are no exception. Public dashboards, which are often integrated into strategic planning software, allow cities to share progress and outcomes with citizens in real-time. These dashboards can display key performance indicators (KPIs), project timelines, and other critical data points, providing the public with a clear view of how the city is performing against its strategic goals. This not only builds trust but also fosters a sense of community involvement in the city's long-term vision.

Real-world example — the City of Coral Springs in Florida leveraged ClearPoint Strategy’s software to create a public dashboard that enhances transparency and accountability. By sharing real-time performance data on their website, Coral Springs keeps residents informed about the city’s progress on strategic initiatives, from public safety to community engagement. This initiative not only fosters trust but also encourages active participation from citizens in shaping the city's long-term vision.

Public dashboards like those used by Coral Springs not only build trust but also foster a sense of community involvement in the city's strategic efforts, helping to align government goals with citizen expectations.

Empowering Cities with the Right Tools

Managing a city strategic plan is a complex task, but with the right software, cities can significantly enhance their ability to execute their plans effectively. Automation, data collection, complex calculations, and public dashboards are just a few of the features that make these tools indispensable for modern city governance. By adopting these technologies, cities can ensure that their strategic plans are not only well-conceived but also well-executed, ultimately leading to better outcomes for their communities.

Ready to take your city’s strategic plan management to the next level? Discover how ClearPoint Strategy's software can ensure your city meets its long-term goals.

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Sep. 3, 2024

How To Implement Social Link Management: What To Know

Over time, a brand’s social media accounts start to resemble a cluttered attic. With links all over the place—many of them old or inactive—it’s hard to tell where the clutter ends and the brand begins. 

Social media link management is a non-negotiable step in maintaining a brand’s presence. Brands that keep their links organized and consistent can better drive engagement. This is because their consumers know what they’re clicking and how to get there, and brands can also see how consumers engage with their content. 

If you’re ready to de-clutter your social media accounts, this article is for you. We’ll share some best practices for social media link management and show you how to simplify the way you manage your social links. 

In this article:

– What is social link management? – Why does social media link management matter for your brand? – Best practices for effective social link management – How to use Bitly to simplify your social link management efforts

What is social link management?

Social link management refers to how a brand organizes, tracks, and optimizes links across its social media marketing tools . Every link shared should have a similar structure and allow marketers to monitor performance, so they know what’s working and where they might need to shift gears. 

Links are the highways that connect the estimated 5.4 billion people using the internet worldwide. But with all the ongoing campaigns and initiatives brands are managing, that highway can eventually become impossible to navigate. You might have links to blog posts, new products, special promotions, and other resources. Without clear organization, traffic will quickly come to a standstill. 

It’s a struggle for many marketers to stay ahead of social link management. Some of their biggest hurdles include keeping links organized across social media platforms, maintaining a consistent brand, and accurately tracking link performance. 

You could benefit from a link management strategy if these are the challenges you face, too.

Ready to take your links to the next level?

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Why does social media link management matter for your brand?

Your links are critical business assets. They’re in every customer communication, across every channel customers access from their digital devices. How you optimize those touchpoints and curate the customer experience speaks volumes about your business and brand. 

Here are just a few of the reasons social link management is beneficial. 

Brand consistency across platforms 

Whether you’re posting to LinkedIn or Instagram, customers should recognize your brand. Everything—from your post messaging to the branding elements you include in your post—should feel uniform. This includes your links and how you drive visitors to click the URLs. 

Let’s say you publish a post on TikTok. It has the right number of branded hashtags and a shortened link. But then you drop the full, unshortened version of the link into your Instagram post with a string of random hashtags. 

Not only is this a poor strategy on a platform like Instagram that discourages links in captions, but it’s also a surefire way to confuse your customers. Develop social media guidelines to ensure a consistent brand experience for customers, regardless of platform.

Existing content creation support 

Your social media management team likely has many players. You might have writers and content creators who drive your content strategy, graphic designers who bring the content to life through visuals, and strategists who handle social media advertising. 

But these defined roles aren’t the only thing that supports successful social content strategies—you need social link management, too. When brands manage and track the links in their content, they maintain a more cohesive brand message across platforms to achieve their goals. Social team members can also see the actual impact of their content and how it’s driving audience engagement. 

User experience and engagement 

Few things are more frustrating than searching a brand’s social media profile for a link. Rather than invest the time in searching, many people will give up if they can’t immediately find what they need. 

Properly managed social links create a smooth user experience. You can minimize the time your followers spend combing through your accounts, making navigating to their desired content easier. 

Consumers are more likely to engage with your content when they don’t have to look as hard. They’re also more likely to convert when they follow your link. The 87% of sellers who say social selling has been effective for their businesses in 2024 would likely agree that user experience is imperative to their success. 

There’s also the algorithm to consider. When people click on the links you share in your social media posts, it sends a positive engagement signal to the platform’s algorithm. With higher click-through rates on links, you can boost your post visibility and reach. 

Performance and analytics tracking 

How do you ensure you aren’t wasting time creating content that doesn’t resonate with your target audience? And how can you tell what your followers and influencers love most? 

Tracking social link performance will give you key insights into audience preferences and content effectiveness. You can tell what hits and what flops based on clicks, engagements, and conversions. Then you can use this data to inform your future social media strategy . 

For example, posts that generate a higher click-through rate may indicate you’ve stumbled across a topic or post format your followers are particularly drawn to or interested in. On the other hand, if you have a high bounce rate, you might not be delivering the experience audiences expect when they click your link. 

Best practices for effective social link management

Ready to clean up your social links so customers have the best experience with your brand? Here are some best practices to amplify your social media presence on every channel. 

Organize your links by campaign or platform 

Keeping track of links will help preserve everyone’s sanity, especially team members responsible for generating reports on social media posts. To do this, you can create a master spreadsheet with columns for your full URL, shortened link, platform, performance metrics, and publish date. Filtering and sorting options will make it easier to find and analyze links when it’s time to create the report. 

With some of the best social media management tools like Sprout Social or Hootsuite, link organization is even easier. Using these tools, you can automatically organize, schedule content, and track links across multiple platforms. As soon as you schedule posts, you’ll have visibility on every link from the social media management platform. 

Use branded short links 

We’ve all seen URLs with long strings of random letters and numbers. Those links often scream spam, discouraging people from clicking them. 

Short, branded links give consumers peace of mind. When your brand name is visible in the URL, consumers are more likely to trust that the link is legitimate. They’re less concerned about clicking on unknown or potentially malicious links. 

Implement consistent UTM parameters

Ensure you have consistent UTM parameters implemented across your platforms to track campaign performance accurately. Without the right parameters in place, you’ll have difficulty attributing your website traffic and conversions to a specific platform or campaign. This will also make measuring the overall effectiveness of social posts and social campaigns difficult. 

Here’s an example: If you’re posting a link to Facebook, you’ll want to track “Facebook” as the source and “social” as the medium. Is the link associated with a unique campaign? You’ll also want to include that campaign as a parameter. 

Trackable UTM links help you get the most attribution out of your links. 

Regularly audit and update your social links 

Like that cluttered attic, you’ll occasionally want to do a deep clean of your social links to free up room for new ones. Some companies conduct a comprehensive social media audit every quarter, while others analyze their social media strategy once a year. 

Regardless of the frequency, you’ll want to include links in your audit to ensure they’re still relevant and functioning. If you have outdated links in your link-in-bio, you’ll want to remove and replace them. You don’t want customers to wonder if anyone actually maintains your social platforms. 

How to use Bitly to simplify your social link management efforts

With Bitly, you can transform your links into powerful tools for your entire organization. Brands that turn to Bitly to maximize the impact of their social media efforts have an array of valuable, user-friendly tools at their fingertips. 

Centralized link management 

Tracking and organizing links doesn’t have to be complicated or time-consuming. Bitly has a comprehensive platform for managing links from one dashboard. Marketers can easily categorize their links by campaign, platform, or content type. This makes analyzing performance and making future campaign decisions a lot easier. 

Advanced analytics

With its advanced analytics capabilities, Bitly Analytics gives you a peek under the hood. Marketers can see how their links perform in real time and track engagement metrics like clicks, geographic data, and referral sources. 

When they join social media planning meetings, they’ll come armed with insights on how their best content ideas performed. They’ll also know when it’s time to make adjustments to their content calendar and social media marketing strategy. 

Valuable integrations

Social media managers often use many free social media management tools . Toggling between those tools can become a productivity nightmare that overcomplicates your workflow. 

Fortunately, Bitly integrates with various digital marketing tools and social media channels. That tool you use to schedule content doesn’t have to be separate from the tool you use to create short, trackable links! 

Marketers can streamline their workflows, automate link shortening, and ensure every link gets tracked, regardless of where it’s shared. 

Customization and branding options 

With Bitly, you can create short branded links incorporating your company name or a custom domain. Rather than seeing “bit.ly” in your links, your customers will see your custom domain. This can help build trust with your audience, giving them confidence that the link they’re clicking is legitimate.

You can even add custom back halves to a link to give audiences a preview of what you’re sending them. For example, your.co/summersale tells consumers exactly what they’re getting into, whereas your.co/kjh5 provides no context. 

Optimize your social link strategy with Bitly’s suite of tools 

If your brand has a social media presence, social link management is a must. This is true whether you manage the social networks for a large company or a small business. Not only can disorganized links frustrate and confuse your customers, but they can also reduce the value of your social media content. 

With Bitly Links and Bitly Analytics , it’s easy to keep your social links organized in a single intuitive dashboard. Using Bitly’s custom-branded short links not only has a more professional appearance, it also gives customers valuable context about the content you’re directing them to.

Using multiple social networks? Bitly makes it easy to customize your links with UTM parameters neatly packaged into your short URL. This makes it easy to see which platforms get the most engagement so that you can funnel your marketing efforts accordingly. 

Get started with Bitly today to get more powerful insights into your social campaign link performance!

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Cybersecurity Risk Management

Risk management in cybersecurity has never been more important. Cybercrime is forecast to cost $9.22 trillion globally in 2024 and further surge to $13.82 trillion by 2028. 1 Cybersecurity will take center stage in business budgets, with 51% of organizations planning to increase their investments in response to recent breaches. 2

The best time to prepare for a cyberattack is before it happens. Keep reading to better understand the types of cyber risks and how cybersecurity experts develop systems to keep organizations safe.

Why is cyber risk management important?

Many companies install security software before implementing security measures. Since then, cyberattacks have become more complex. Cybercrime is far more common and broader than ever in the current threat environment.

Information security risks play a critical role in protecting information and digital assets from hackers, cybercriminals and other unauthorized individuals. With a lack of effective cyber risk management policies, organizations are likely to face an attack without a means of mitigating the risks in order to survive.

Understanding Cybersecurity Risks

Businesses and government agencies face a variety of cybersecurity threats, but the most common types of cyberattacks include malware, phishing emails and man-in-the-middle attacks. 3

Malware: malicious software that infects your organization’s data or computer systems–this includes ransomware, which locks a portion of, or the entire system until a payment is made

Phishing: an email-based attack that appears to come from a reputable source, designed to steal information from an unsuspecting target.

Man-in-the-middle attack: a type of eavesdropping attack wherein cybercriminals steal data—they can do this using unsecured Wi-Fi networks or previously installed malware 

What is the difference between risk assessment, risk management and risk analysis?

Cybersecurity risks are identified and managed primarily through different security configurations. Risk assessment, risk management and risk analysis are distinct yet interconnected processes in cybersecurity.

Risk Assessment : identifying and evaluating potential cybersecurity threats and vulnerabilities within an organization. It’s the process of understanding what could go wrong, the likelihood of those events happening and the potential impact on the organization.

Risk Analysis : quantifies the potential impacts and determines the severity of each identified risk. It involves assessing the likelihood and impact of each risk to prioritize them accordingly.

Risk Management : overarching process that includes both risk assessment and risk analysis. It involves developing strategies to mitigate, transfer, accept or avoid identified risks. Risk management also includes continuous monitoring and adjusting strategies as new risks emerge or existing risks evolve.

The Cybersecurity Risk Management Process

In managing the risk, the organization determines the risk and analyzes the potential impacts it may have. A cybersecurity risk assessment is key to a company’s cyber risk and control risk mitigation strategy. The Cybersecurity and Infrastructure Security Agency (CISA) recommends a six-step process for cybersecurity risk assessments and analysis: 4

• Identify and document network asset vulnerabilities
• Identify and use sources of cybersecurity intelligence
• Identify and document both internal and external threats
• Identify possible mission impacts
• Use threats, vulnerabilities, likelihoods and impacts to determine risk
• Identify and prioritize risk response

What is the difference between managing risk and managing vulnerability?

Risk Management is the broad process that involves identifying, assessing and addressing potential risks that could impact an organization. It includes the overall strategy to protect the organization from various threats, including vulnerabilities, by prioritizing and mitigating these risks based on their potential impact and likelihood.

Vulnerability Management is a more specific aspect of risk management. It focuses on identifying, assessing and addressing weaknesses or flaws within systems, processes or software that could be exploited by threats. Managing vulnerabilities is about strengthening these weak points to reduce the organization's overall risk exposure.

What are the benefits of cybersecurity risk management?

Cybersecurity risk management is a crucial tool for organizations to prevent cybercrime and data breaches. It’s essential to have an effective security, compliance operations and risk transfer strategy in place.

You can use a number of cybersecurity tools to aid in your organization’s IT risk management process. Some of these risk analysis tools are free, while others function on a subscription or consultation basis. When comparing risk management tools, be sure to select one that aligns with the needs you’ve already documented.

Developing a Cybersecurity Risk Management Plan

Let us look more at the cybersecurity management processes for each phase and develop an overall strategy.

Cybersecurity Frameworks

Risk management has no special purpose. However, businesses can make their own metric that fits their particular needs but they also employ different methodologies and approaches that have endured. Several industry experts create risk management frameworks.

What are the five elements of cyber risk management?

The NIST Framework offers a solid framework for managing cybersecurity risks. It is characterized by five elements – Detect, Protect, Recognize, Respond and Recover – that provide the framework and support companies in strengthening their cybersecurity.

First, you will want to align any strategies you apply to risk management against your business strategies in order to prevent any controls from blocking essential business functions. Then, you’ll need to run a risk assessment to identify vulnerabilities. Next, you should develop a strategy to mitigate these risks. Develop a solid response plan to structure your organizational reaction in the event of a cybersecurity breach. Finally, make sure your cybersecurity system undergoes regular audits and testing to stay ahead of the threats. Of course, your plan should be customized to your business’ needs.

A solid cybersecurity risk management plan or approach will utilize preventive, detective and corrective measures. Preventive measures create barriers for potential cyber intruders with firewalls or antivirus software that denies entry. Detective measures function more like a white blood cell, finding and eliminating the threat. Finally, corrective actions refer to the protocols and procedures your organization enacts in case of a breach.

Of course, your system is secure only if it’s up to date. That’s why you must continually monitor and evaluate both your internal data and systems and the threats that may be on the horizon.

Build Cybersecurity into the Enterprise Risk Management Framework

Employee training is essential for your organization’s cyber health. One study found that half of employees surveyed admitted they made a mistake that compromised their organization’s cybersecurity posture. 5 The same study suggested that human error is to blame for 88% of data breaches, so training employees to prevent data breaches should be the top priority. 6

The best security awareness training programs combine education and application to teach employees best practices. For instance, many programs randomly generate fake phishing emails to improve employees’ ability to spot them and decrease their effectiveness.

Legal and Regulatory Compliance

In the U.S., no single federal law governs cybersecurity for all organizations but attempts at regulation are ongoing . Most laws deal with how your security team controls the type of data your organization collects, so the laws you’ll follow for compliance will depend on the sort of data you collect. 7

Certain industries in the private sector in the U.S. are subject to federal regulation. For instance, the Health Insurance Portability and Accountability Act (HIPAA) covers medical data shared between a patient and a covered provider, meaning medical data stored at rest should be encrypted. 8 Likewise, the Gramm-Leach-Bliley Act requires financial institutions to make customers aware if their sensitive data has been compromised in a cybersecurity breach. 9

Case Studies

In October 2023, the British Library fell victim to a cyberattack orchestrated by a “ransomware-for-hire” group. 10 The attack landed almost 500,000 stolen files for sale on the dark web. As it turns out, hackers attacked both the British Library and the U.S. Library of Congress in coordinated attacks. 11

Why did one attack succeed while the other was thwarted? Hackers' attempts to breach the Library of Congress's security were blocked by a simple two-factor authentication process, which effectively denied access to unauthorized users. In this brief case study, the British Library system was compromised because it failed to implement a two-factor authentication, meaning unauthorized users could gain access via stolen or compromised credentials. 12

Anticipate the Risk With Yeshiva University

As threats emerge and evolve, the need for skilled cybersecurity professionals grows as well. Consider getting into the arena with an Online MS in Cybersecurity from Yeshiva University . This program is designed with flexibility in mind, so students can complete it entirely online, either full- or part-time. Plus, 95% of graduates are employed within six months of graduation. 13

If you want to learn how to both analyze risks and prevent cyber threats with quality cybersecurity systems, contact an admissions outreach advisor today .

• Retrieved on May 14, 2024, from statista.com/chart/28878/expected-cost-of-cybercrime-until-2027/  
• Retrieved on May 14, 2024, from ibm.com/reports/data-breach
• Retrieved on May 14, 2024, from cisco.com/c/en/us/products/security/common-cyberattacks.html#~types-of-cyber-attacks
• Retrieved on May 14, 2024, from cisa.gov/sites/default/files/2024-01/22_1201_safecom_guide_to_cybersecurity_risk_assessment_508.pdf
• Retrieved on May 14, 2024, from ibm.com/topics/cyber-risk-management  
• Retrieved on May 14, 2024, from blog.knowbe4.com/88-percent-of-data-breaches-are-caused-by-human-error
• Retrieved on May 14, 2024, from nytimes.com/wirecutter/blog/state-of-privacy-laws-in-us/
• Retrieved on May 14, 2024, from hipaajournal.com/hipaa-encryption-requirements/
• Retrieved on May 14, 2024, from ftc.gov/business-guidance/privacy-security/gramm-leach-bliley-act
• Retrieved on May 14, 2024, from newyorker.com/news/letter-from-the-uk/the-disturbing-impact-of-the-cyberattack-at-the-british-library
• Retrieved on May 14, 2024, from nextgov.com/cybersecurity/2024/05/thwarted-cyberattack-targeted-library-congress-tandem-october-british-library-breach/396399/
• Based on a limited sample of self-reported data from Katz alumni graduating in 2021, including respondents who indicated they received a promotion within six months of their graduation.

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