how to put work experience on a resume

The Right Way to Include Your Work Experience on a Resume (With Examples)

We all know resumes are important. They’re your first impression. The highlight reel of your qualifications. The tool that you can use to land an interview (and ultimately a job).

Your past experience takes up the bulk of your resume and tells future employers what you’ve done up until now that qualifies you for your next job. So when it comes time to write about your experience on your resume, the pressure is admittedly a bit high. Determining what, exactly, belongs in there, let alone how to write about it and how to format it can be trickier than it sounds.

But fear not. As a recruiter and career coach, I can say—without exaggeration—that I’ve laid eyes on thousands (and thousands!) of resumes. So I know my way around an experience section. Allow me to answer all your questions:

What Belongs in My Experience Section?

When you think about which experience should be included on a resume, you usually think of past jobs. And rightfully so—your full-time work history will often be the primary source of material for your resume. But your experience can encompass so much more than the traditional jobs you’ve held. Internships , volunteer work , freelance assignments, temporary gigs , and part-time jobs all count as experience, too.

What types of experiences you include on your resume will depend on where you are in your career journey. More established job seekers who aren’t looking to make a significant career change can likely fill their experience section with their most recent full-time jobs. But if you’re new (or newer) to the workforce, looking to break into a new industry, or making a career pivot, it might make sense to incorporate less traditional experience. Before you include something on your resume, ask yourself: Is this relevant experience for the jobs I’m targeting?

OK, So How Do I Know What Experience Is Relevant?

Relevant experience is simply experience that’s applicable to the type of jobs you’re pursuing. For example, if you’re a software engineer, you’ll want to include your current and previous engineering jobs and internships, but you might decide to leave off your long-ago stint as a paralegal (unless you’re applying to work as a programmer at a law firm or legal services startup!) Or if you’re applying for a senior marketing role in publishing, you might decide to trim the first marketing job you had out of college in the beauty industry in order to make more space to highlight your publishing industry experience.

Besides which roles you’re listing, think about how to describe what you did and achieved. Suppose you currently work as a server in a restaurant, and you’re applying for receptionist jobs. In this case, you’d want to include experience interacting with customers, answering incoming phone calls, and managing schedules on your resume because those skills are highly transferable to the job you want. And you might skip less relevant job duties like busing tables because you probably won’t be needing those skills in a receptionist role.

If you aren’t making a big career pivot from one type of job or industry to another, chances are, most of your work history is relevant. But every job posting is a bit different, so you’ll need to be more discerning about which of your past responsibilities are most relevant.

To tailor your resume for each specific job, spend some time reading through the posting and take note of the skills and job duties it mentions. Then make a list of the responsibilities you have experience performing. And voilà! You’ve identified your most relevant experience.

When you write about this relevant experience on your resume, make sure you’re incorporating keywords from the specific job posting. This is essential for two key reasons. First, most applications will be scanned by an applicant tracking system or ATS, which helps recruiters search resumes for relevant keywords to find which applicants are the best match for an open role. Second, a well-tailored resume will make it easy for the recruiter reviewing it to understand why you’d be a good match for their open job.

How Should I Format the Experience Section of My Resume?

Every experience section should start with a clear section heading. You might simply call it “Experience” or “Work Experience” or “Relevant Experience.” Or maybe you’d prefer to highlight your specific role or industry with a header like “Accounting Experience” or “Entertainment Industry Experience.” The key is to make it easy to spot for anyone who may be quickly scanning your resume.

In some cases, you may want to showcase experience from a previous career or otherwise include experience that’s not directly related to the job you’re applying for. To do this, you can simply create another section with a header like “Additional Experience” or “Additional Professional Experience.” You can also pull out a section such as “Volunteer Experience” if it doesn’t make sense to include volunteer roles under your main experience section or if you prefer to list them separately

For most job seekers using a chronological or combination resume format, you should list your past jobs within your experience section (or sections) in reverse chronological order. For each item you list—full-time jobs or other types of experience—include the following:

• Position details: List your job title, company name, location, and employment dates (month and year) for every position on your resume. Here’s one way it might look:

Graphic Designer | Evergreen Industries | San Francisco, CA | May 2018 – April 2020

• Job duties and achievements : Aim to include three to seven bullet points under each position describing what you did there, starting with a high-level overview of your role and common responsibilities and then drilling down into more specifics. These bullets should highlight your most applicable experiences for the role you’re applying to. You can either include your most relevant achievements for each job alongside your job duties or you can create a dedicated subsection for “Key Achievements.” Quantifying everything you can will lend context to your work history and can be a great way to wow prospective employers. Use this magic formula to craft eye-catching bullet points:  Compelling verb + job duty = tangible number and/or result.  So you might say:  Redesigned new hire onboarding program to include welcome week, 1:1 mentoring, and interactive training, resulting in a 60% increase in 90-day retention.
• Promotions: If you were promoted during your tenure with an employer, you can either separate the two roles (if your job duties were distinct enough) or group them together into one entry that shares a set of bullet points. For example:

UX Designer | Caterpillar Collective | Kansas City, MO | July 2019 – Present Associate UX Designer | March 2018 – July 2019

• Collaborated with marketing team to create user-centric graphic designs for print and web that contributed to a 30% increase in customers over 2 years.
• Conducted 50+ IDIs and created and completed 12 surveys of 200+ users each; compiled and analyzed results to make recommendations to stakeholders.
• Led website redesign with a focus on accessibility, increasing retention rate of customers with visual impairments by 50%, per self-reported survey.

Is It Ever OK to Tweak My Job Titles?

While it’s never OK to straight-up lie about (or even embellish) your work history, there are cases when tweaking your job titles is permissible. Just remember: The key is to use your job title to clarify your role—not to mislead. Two situations where adjusting your job title is generally above board are:

• Your employer gave you a funky title . A startup might hire a “Data Guru” while an established e-commerce organization would employ a “Data Scientist” to perform the same duties. In this case, it’s probably safe to tweak that job title on your resume.
• You wear lots of different hats. If you’re in a role where you juggle lots of different responsibilities (like an office manager who also supports a marketing team), you might adjust your job title to give recruiters more context. For example, if said office manager wanted to pivot into a marketing assistant role, they might list “Office Manager - Marketing Support” as their job title.

If tweaking a title feels like a stretch, you can instead focus on crafting strong bullet points to clearly convey your responsibilities or use your summary to lend additional context to your qualifications.

How Far Back Should My Experience Section Go?

Keeping your focus on relevant experience means you probably won’t need to include all of your past jobs—and that’s a good thing. Recruiters and hiring managers are going to be most interested in your most relevant and recent experience. They also love a concise, single-page resume that’s easy to scan (they get a lot of applications and don’t have time to read through years and years of work experience). So it’s OK to keep your resume short and sweet.

As a general rule, you don’t need to include more than 10 to 15 years of experience on your resume (with some exceptions). Check out this guide for a detailed breakdown on how far back your resume should go depending on where you are in your career and any special situations.

What If I Have a Gap in Employment?

If you took time away from the workforce, know that you’re in good company. Plenty of successful people have gaps in their employment history for myriad reasons, like caring for a loved one, raising children , going back to school, or losing a job. If your employment gap is brief (less than six months or so), you probably don’t need to address it on your resume. But if it’s a bit longer (more than a year), you may want to add a bit of context in the form of an additional “experience” entry—no more than a line or two.

Here’s what it might look like:

Professional Sabbatical | June 2016 – August 2019

• Provided full-time care for a sick family member.
• Traveled throughout Southeast Asia, including Thailand, Vietnam, and Cambodia.
• Authored a memoir about growing up on a Christmas tree farm.

Whether or not you include an entry like this on your resume, you can use your cover letter to explain any special circumstances in more detail.

If you took time away to go back to school, listing your education (and including relevant projects or coursework) will also suffice to bridge the gap on your resume.

Can I See an Example Experience Section?

Below is an example of how a tailored, quantified experience section might look on a sample resume. This job seeker has already made a career change from accounting to writing (notice how they leveraged their transferable accounting expertise to write for financial publications, first as a volunteer and then a freelancer before landing a full-time writing job). Now, they’re hoping to find a new staff writing role covering different topics—ideally lifestyle or wellness.

The types of jobs this job seeker will be applying for require at least three years of experience pitching and producing SEO-focused articles, preferably with a lifestyle focus. Notice how this job seeker uses the “Key Achievements” subsections to highlight their most relevant project work. (They’d also include a link to their personal website on their resume so that potential employers can easily see their portfolio!)

Download sample resume experience section  

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Work Experience on a Resume: 20+ Examples of How to List It

Your work experience is the resume section hiring managers look at first. And if they’re busy, it’s often the only part they review. To get the interview, you need to pay extra attention to your resume work history section. In practice, this means you should spend roughly 80% of the total time spent on your resume on the work experience section. As with other resume sections, there are some simple rules to follow.  In this guide, we’ll unpack them for you and help you create a resume that stands out every single time.

Here’s what you’ll master today:

• How to describe your work experience on a resume (plus how to format it)
• Extra tips on how to make your work history super-memorable
• How to sell yourself on a resume in different situations
• How to draft your work experience section based on real examples for the most common scenarios and jobs

Let’s dive in!

How to List Your Experience on Your Resume

• Put it under a clear, legible heading
• Place it right after the resume summary or objective
• List your most recent experience first
• Include relevant experience
• Be clear, concise, and consistent with your formatting
• Use bullet points to describe your responsibilities and achievements

1. Put it under a clear, legible heading

Make sure your work experience section is clearly visible and has its own heading. You can name this section “Work Experience”, “Experience” or “Employment History”.

2. Place it right under the resume summary or objective

It’s best to place the experience section right under your resume summary or a resume objective. However, if you’re fresh out of college and have little or no work experience, you can fit the work history under your education section.

3. List your most recent experience first

You typically list your work experience in reverse chronological order — put your current or most recent gig at the top, followed by the previous one, then the one before that, and so on.

This is effective because it gives the hiring team the most relevant information instantly. If you’re a UX designer looking for a new opportunity, the hiring manager will want to know about your most recent accomplishments to see how you progressed, where your expertise lies, and how your latest experience can translate into success in your new role.

4. Include relevant experience

Do you need to put all your past experience on a resume? By no means. Professional resume writers and career coaches advise that you include up to 15 years of relevant work experience. Including every single job you’ve done (like that pizza delivery summer gig when you were 16) can actually work against you.

Remember, this is just a general rule that can be broken in certain situations.

For instance, if you’re looking for a job in tech, where skills, frameworks, and tech stacks change often, your experience from 13 years ago may not be truly relevant today.

Also, if you’ve had a major career change, e.g. switched from teaching to copywriting 10 years ago, you could omit your teaching roles. However, if working in that position gave you relevant skills and experience that you still consider useful and valuable (e.g. clear communication, time management, or presentations), you can definitely include it in your resume.

Read on if you’re changing careers, switching from the military, or are freshly graduated (we’ll cover those scenarios in a bit).

5. Be clear, concise, and consistent with your formatting

This is a big one. It’s crucial to format your entries properly so that the information is easy to spot and read. Also, consistency is hugely important. Maintain the same order of information in each entry for a polished, organized, and harmonious look.

Here’s how you can order the items in a single work experience entry:

• Your position (usually written in bigger font or in bold)
• Company name
• Dates worked
• Bullet points highlighting your responsibilities and achievements

6. Use bullet points to describe your responsibilities and achievements

Instead of writing a paragraph or description explaining your role in detail, make sure to use a bulleted list (it’s way clearer, better organized, and memorable).

Next, it’s always wise to focus on your most important accomplishments and achievements, rather than simply listing your everyday responsibilities. After all, the point of this section is to gently persuade the hiring team that you’re equipped to do the job and that you have an excellent track record.

In other words, this is where it pays to take a moment to think back to your biggest career wins and corroborate that with some data (more about this later).

Finally, make sure to limit the number of bullets as you go back in time. While it’s perfectly fine to have 5–8 points for your latest job, 3–4 will be enough for older entries.

Now let’s put theory into practice and look at two great examples of work history on a resume that follow the steps we discussed above.

Sample resume work experience section (senior candidate)

Vice President of Marketing Vue 03/2017 – Present

• Helmed website overhaul, resulting in increase of organic traffic by over 300%
• Spearheaded the team of 7 full-time employees and 12 contractors
• Tracked email, PPC and display marketing performance to optimize cost per lead
• Hit 541% and 137% return on marketing investment for organic and email, respectively

Sample resume work experience section (junior to mid-level candidate)

• Responded to up to 20 tickets a day, resulting in 97% first touch resolution score
• Maintained a >9.0 monthly average satisfaction rating each of last 12 months
• Resolved 7 escalations with the IT/SysDev teams in the last 3 months
• Wrote 24 knowledge base articles to reduce ticket resolution times by 1.3 minutes

How to Take Your Resume Work Experience Section from Standard to Job-Winning

Now let’s zoom in on your work experience section even closer and help you take those bullet points from average to outstanding. To sell yourself on your resume, just follow these simple tips.

1. Focus on achievements over day-to-day duties and quantify wherever possible

This is precisely where most candidates get stuck. A lot of you are probably thinking: yes, I’ve heard this piece of advice many times. But I don’t have any stellar achievements. I just do my job well .

Precisely. That’s enough to be sure you do have achievements. You might not even know it. And the best way to showcase those is by hard numbers.

Again, don’t freak out. You don’t have to be in the data and numbers game to be able to come up with quantifiable results and statistics. There are simple strategies to present tangible results to back up your accomplishments. And just so you realize how miserably bad people are at showcasing their accomplishments —

Here’s a real-life story that a resume-writing consultant friend told me.

He was hired to revamp a spacecraft engineer’s resume (btw, how cool is that!). When she walked him through her resume and explained what each item meant, one caught his attention — ” Optimized and automated the procurement and invoicing flow. ” Optimizing and automating? That always means something cool.

She eventually explained how she made a highly complex process fully automatic, and in doing so, saved around 18 work hours a month for 7 people each. These people were paid an average of $200/hr. That’s $1.3 million a year saved for the company. And that was not on her resume.

Why am I telling you this?

Because this is proof that you’re not alone in being horrible at framing duties as achievements. Apparently, even the most extraordinary candidates are. Bottom line: you will most definitely stand out if you know how to do it!

So here are a few tips on how to really stand out from the crowd:

Mention the scale , e.g. how many people you managed, or the size of the budgets you handled

• Provided consultations for 120 students a year over 7 consecutive years
• Managed a shift of 70 workers in a 250.000 square foot facility
• Standardized the Sales process in a 2000-employee company averaging 300M annual ARR
• Controlled an annual marketing budget of $30K

Mention the frequency , e.g. how many tasks you performed within a time frame

• Wrote 14 new SEO-optimized articles in the last quarter
• Onboarded 17 Fortune 2000 clients in 2021
• Performed 13 weekly technical website audits and resolved 25 issues
• Hosted 5 company webinars attracting a total of 790 B2B leads

Mention specific results , e.g. money and time saved

• Reduced the employee turnover rate by 5% in 2021
• Tripled the number of Instagram sales since 2019
• Reduced cost per sale from 3.8K to 2.7K in two years’ time
• Attracted 2.6 new LinkedIn followers in the last quarter

Pro tip: Record your accomplishments as they happen. This is how I do it. Every time something cool happens (e.g. 89% of email subscribers click on the CTA button in an email and read my article or 5 product demos were booked on a blog page that I wrote), I take a note in a Google document. Even if I’m not actively looking for a job. (Or not even thinking about it.) In time, you’ll have a killer list of accomplishments to add to your resume, cutting your writing time in half. Otherwise, you’ll either forget the details or spend hours digging through your old projects to find the right info.

2. Use action verbs at the beginning of your bullet points

If you take a closer look at all the examples we listed in this guide so far, you’ll notice a few common themes — none of the bullets start with “I” and they sound super descriptive although we used zero adjectives.

The secret lies in action verbs, the powerful verbs that are used at the beginning of each bullet to draw the reader in and show your impact.

Take a look at these examples again:

• Responded to an average of 20 tickets a day, resulting in 97% first touch resolution score
• Received 9.1 satisfaction rating in the last 365 days
• Resolved 7 escalations in the last 3 months with the IT/SysDev teams

Combined with numbers and specific results, these verbs show the recruiting team exactly how you accomplished things and attained goals at work.

There are extensive lists of power/action verbs you can find on the web, but here’s a short list of our favorite ones to get you started.

Top 50 action verbs to use in your resume work experience section:

• Coordinated
• Established
• Facilitated
• Implemented
• Standardized
• Streamlined
• Strengthened

Expert tip: Vary your power verbs to avoid repetition. Keep your bullet points as short as possible and avoid the use of pronouns, articles, and adjectives.

Here’s an example of a bland work experience section turned amazing and catchy by applying the 3 tips above.

• Responsible for all content marketing activities in the company
• I was in charge of the link-building project
• Proofreading of the copy before publishing.

Why we think it sucks:

Let’s dissect this Frankenstein.

• Consistency issues: Although the candidate uses the bulleted list to provide more information about their recent role, they are not consistent. The first bullet starts with an adjective, the second uses a pronoun (“I”) and looks like an actual sentence, while the third one starts with an -ing form. All in all, it’s a mess.
• No details or real info: The candidate uses overused phrases like “responsible” and “in charge of” combined with little other info. All in all, super bland and nonspecific.

Now let’s see how you can transform this meh work history section into an unforgettable one by using action verbs and quantifiers.

• Designed annual content marketing strategy, resulting in 247 SQLs (500+ employees)
• Oversaw a team of 10 writers, resulting in 60 do-follow links in the last 90 days
• Increased content downloads website-wide by 78%
• Conducted quality assurance for 100% of content

Why we love this version:

First, it’s super specific and it tells us exactly what this Content Marketing Manager did. Next, they listed the results of their efforts in a consistent and persuasive way. Finally, a nice mix of power verbs (designed, oversaw, increased, and conducted) leaves the reader with the impression that this person knows what they’re doing.

3. Customize your employment history section to the job description at hand

We’ve been saying this forever and we’ll say it again: don’t expect to have a single resume that can win you endless jobs. Heck. Don’t expect a generic, all-purpose resume to land you more than 1 interview out of 50 applications.

That’s not how the pros do it.

Instead, you’ll need multiple versions that you’ll then further customize by tailoring your work experience section to the exact position you’re targeting.

The easiest way to do this is to peruse the job description, identify which skills and requirements matter to the employer and then have your resume prove that you possess those very skills.

Here’s how it works in practice.

Let’s say a MarTech company is looking for someone to join the Billing Customer Support Team.

Here is a sample job ad and some of the requirements and duties listed in the description:

After carefully reading the job description details, this candidate found 5 points they have previously excelled in. Next, they’ll use them as guidelines to tailor their work experience resume section to match the requirements 100%.

Customer Support Engineer Omnis

• Solved a daily average of 20 Zendesk tickets over a 3-year period
• Maintained the internal knowledge base 100% clean and up to date
• Prioritized feature requests and worked with AppDev and PO until implementation
• Hit company-record ticket response times (11 hours Zendesk; 2 minutes live chat)
• Authored a total of 56 technical articles in the Help Center

Why we like this answer: The candidate relied on the information from the job ad to highlight their accomplishments in a clear and convincing way. They showed their familiarity with Zendesk, their dedication to keeping the internal company wiki updated, and proved that they are independent and proficient enough to write technical documentation. Finally, they illustrated most of their efforts with relevant metrics and KPIs and used power verbs to convey authority and skill.

How to List Work Experience on a Resume for Different Scenarios

This may make perfect sense to someone who’s had 10+ years of experience and few job gaps. But what if you’re applying for a job outside your industry or aren’t sure whether to include your volunteer experience? Here are all your questions answered.

How to show a promotion on your resume?

If you’ve held multiple positions in the same company or if you’d like to highlight your growth and change in roles, you can approach this in two different ways.

1) List them as a single entry if similar and if the career path is clear. Start with the company name, dates worked, and then list your positions together with the from-to period when you held them. Like this:

Acme Technologies Inc. 03/2017 – Present

Content Marketing Manager (01/2021 – Present) (a bullet-pointed list of accomplishments)

Content Writer (03/2017 – 01/2021) (note the promotion, followed by a bulleted list of responsibilities and achievements)

2) List them as two separate entries if you made a bigger shift or changed departments (e.g. started in a call center, then switched to Business Development).

A note of caution: When using stacked entries (1), there’s a chance that the ATS software won’t recognize your promotion as such, and may list your skills and experience under the earlier position. To ensure your resume will be well-parsed by the ATS and look good, it’s safer to stick to the format shown in (2) and list your promotions as two separate entries.

How to put freelance work on a resume?

Absolutely include your freelance work in your employment history, as it shows your versatility, skill set, and soft skills like client management, negotiation, and independence. Here’s an example of how a writer and illustrator listed their freelancing experience.

Content Writing Consultant (alternatively, you can use Contractor ) Freelance

• Contributed original blog content to businesses (include most notable clients)
• Increased organic traffic by 250% with a 6-month blog project
• Helped generate 14 Fortune 2000 leads through Google AdWords over a 6-month period
• Illustrated for both web and printed media
• Provided 50+ illustrations for clients such as NewYorker Magazine, CondeNast, Monocle
• Won Best Book Cover Award (Illustration Category) in 2021
• Collaborated with 20+ teams with an average UpWork score of 4.8

Should I include volunteer work on my resume?

If you can supply at least 5 years of paid work experience, you can skip your volunteering experience altogether or add them to other resume sections.

If your employment history is short or if you’re just starting your job search after being a stay-at-home parent or a student, then definitely include the volunteering gigs in your main work history section. After all, recruiters love seeing this type of experience — it tells a lot about who you are as a person, what you’re passionate about, and that you’re not entirely motivated by money.

How to list part-time jobs on a resume?

When adding your part-time jobs to your resume work history, treat it like any other entry. However, make sure to add that you worked part-time. A simple note next to your position works just fine. Like this:

Online Marketing Specialist (part-time) Forwa

• Posted 5 blog posts weekly in WordPress over a 2-year period
• Set up an average of 10 email marketing campaigns/week
• Assisted 2 Lead Gen Specialists to clean 14 lists over a 2-year period

How to put internships on a resume?

You can include your internship just as you would with any other work experience, no matter if it was paid or not. Add your official role, the company name, and then provide a bulleted list of your responsibilities and accomplishments. Here’s how one candidate did it:

• Used javascript, HTML, and bootstrap to build UI pages
• Worked closely with frontend developers to solve more complex issues
• Collaborated with backend developers and UX/UI designer to assess requirements

How to explain employment gaps on a resume?

I’ll start with a general note here: people freak out about their employment gaps way more than they should. Yes, employment gaps on your resume can be considered red flags, but not by default.

As a matter of fact, a recent study published in the American Economic Review reveals that “long-term unemployment spells in the past do not matter for employers’ hiring decisions.” The study also found that all subsequent experiences canceled out the gaps in employment, as well as that employers didn’t treat short-term and long-term unemployment much differently.

So no reason to panic, okay?

You’d normally have the chance to explain the gaps in your employment in an interview. To get there, it’s wise to address them in your resume work experience section and provide a bit of information and context.

This is especially valid if the gaps are bigger and happened for a good reason like getting a degree, being a full-time parent or caregiver, or for medical reasons.

And here’s how you can integrate that smartly into your resume employment history.

• Took time off from professional career to provide care for a baby and a toddler and manage the household
• Used the gap years to complete 3 B2B Sales courses

(In case you need more inspo, here’s what else you can put on a resume .)

Resume Work Experience Examples for Different Careers

Here you’ll find some of the best resume experience examples for the most common professions.

Customer service and tech support

• Assisted customers and troubleshot technical issues on 30+ calls/day on average
• Resolved 90% of issues without transfers or escalations
• Decreased cancellations by 11% over a one year period
• Ran regular customer satisfaction surveys resulting in 9.6/10 satisfaction rating
• Built close relationships with CIOs and CTOs from prospective companies
• Provided software demonstrations to 52 companies in the last quarter
• Closed 36 new deals, hitting a 69% closing rate in the last quarter

Software engineering

• Worked with PO team to update and rearchitect 50+ page web app
• Built 5 additional features in the last 12 months
• Cooperated with a team of 8 agile developers to prioritize biggest impact features

Office administration

• Provided reliable administrative assistance to the Regional Manager
• Organized 2 conferences for 2000+ attendees
• Managed 7 workshops and 10 local events over a two-year period
• Interviewed 6 potential new candidates and trained 3 new team members

Digital marketing

• Posted daily on 5 company social media profiles
• Interacted with 10 LinkedIn HR influencers every day
• Grew the LinkedIn account by 525% over a six-month period
• Provided emergency health care to 20 patient per shift on average
• Participated in 300+ emergency procedures over a one-year period
• Exceeded standards of care to hit 9.7 patient satisfaction rating in an anonymous survey
• Prepared and delivered 100% of lessons to second year students (<20 students/class)
• Coordinated 30+ extra study sessions to prepare students for state exams
• Increased assignment completion by 40% via technology-based learning during Covid19

Business analysis & data science

• Reduced the cost of IT infrastructure by 24% via alternative software solutions
• Relocated budget from social to organic for 30% increase in ROI
• Restructured the Sales department, resulting in 45K of new revenue

Find out how to write a next-level resume work experience section for 100+ other professions in this free resume library .

Need a bit more guidance?

You can hop over to Big Interview’s Resume Builder, where you’ll get to enter your information section by section (basic info and contact details, summary, work experience, education, certifications, skills), choose the design and then have the tool create a resume for you. Here’s what you’ll find inside:

This is super useful because you can easily create many iterations (for different job ads) and save a bunch of time in the process.

Once that’s done, you can also use ResumeAI , a new feature that assesses your resume for various criteria hiring teams use in real life – how easy it is on the eye, how you used action words to convey experience and skills, and whether it’s ATS-friendly Basically, you’ll get a rating based on how effective you were in showcasing your skills and experience.

And if you need a bit more support, we created a short course on resume writing, designed and led by our own co-founder, Pamela Skillings (aka *the resume and job interview guru*). In this curriculum, you get 8 video lessons with Pam (with a transcript), after which you’ll be 100% sure to crush that resume.

Key Points Summarized

TL; DR? Here’s the essence of a killer resume work experience section that you can copy in no time.

• A well-written employment history section directly impacts your chances of being shortlisted. Take some extra time to do it right.
• Always present your work experience in a clearly separated section and place it under your resume summary.
• Begin with your current (or most recent) job and work backward from there.
• Include the following information, in this order: your position, company name, and dates worked.
• Back up this information with a bulleted list of up to 5 achievements and responsibilities. Forget false modesty and show your excellent track record. Quantify and provide tangible results wherever possible. Use power verbs to convey authority and entice the hiring team.
• When applying for multiple jobs in different companies, custom-tailor your work experience section to each job opening. Browse the job requirements and duties and match them with examples from past experience.
• Bonus tip: Keep the high standards in other resume sections too. Learn how to best showcase your skills on a resume.

How many years of work history should I describe on a resume?

List 10–15 years of experience, depending on your individual circumstances. The key thing here is to include only relevant work experience, so if you’ve been in the job market for 10 years, but only 6 are relevant to the job you’re applying for, focus on those 6 years. You can still list the previous experience, but there’s no need to go into great detail.

How many bullet points should I use per entry in the work history section?

A common guideline is to have 3–8 bullet points per entry. This way you can give plenty of relevant information about your achievements and responsibilities without overwhelming the reader with excessive detail. You can use 5–8 for your most recent and penultimate positions. As you work your way backwards, 3 bullet points is usually enough. Remember to aim for quality over quantity — if you can fit your best accomplishments into 3 bullet points, there’s no need to write 2 additional weak ones. Make sure to refer to your “strongest” qualities in the first 2 bullets.

What work experience should I not include in my resume?

Here are some examples of work experience that should not be included in your resume: irrelevant experience, experience from over 15 years ago, high school jobs, or volunteer work. However, this all depends on where you are in the career journey. For example, for first-time job seekers, school jobs, part-time jobs, and volunteer experience will matter.

What should I do if I have little to no work experience?

If you have no or little formal work experience, include other types of experience and focus on your qualifications and results. Some ideas to consider: internships, volunteer work, academic projects, freelance or contract work, leadership roles in student associations or sport clubs, and community work. Don’t worry about your title or if it was a formal experience. Instead, focus on the relevant skills and tangible results you accomplished in these roles.

Should I put volunteer experience in my work history section?

You can include it if you have little to no relevant professional experience. Otherwise, you can put it in a separate resume section or omit it if your resume is already full.

How to address gaps in employment in my work experience section?

If there’s a significant gap in your resume, address it proactively in the document and don’t wait for it to come up at the interview (imagine you miss out on one because of that gap!). This way, your potential employers will know you have nothing to hide. Briefly explain the reasons for the gap, keep your language positive, and mention if you did any coursework or upskilling during that time. If you took a sabbatical to travel, take care of a family, or get degrees to prepare for a career change, say it proudly.

When should I take a job off my resume?

A general rule is to remove a job from your resume if it’s no longer relevant to the position you’re applying for. For example, if you’re applying for a marketing role, already had 4 marketing roles, but had initially worked as a history teacher for 1 year, it’s safe to assume your history teacher experience can be taken off. The point is to not overwhelm the resume with unrelated experience. You can also remove some short-term jobs or jobs you had a long time ago, especially if your resume is already getting longer than 2 pages.

Should I include a job I was fired from on my resume?

That depends on several factors. If this was a recent position you held for a long time, you should include it. Otherwise, there would be a big employment gap that you’d still have to address (and it may come up anyway during a background check). If you can come up with a tactful, honest explanation behind the termination, and especially if you’ve gained new relevant skills in the meantime, don’t hesitate to include that position. On the other hand, if the job was a long time ago or if it’s unrelated to the position you’re currently applying for, feel free to omit it.

Pamela Skillings

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Work Experience for a Resume: How to Add it to Get Hired

14 min read · Updated on June 12, 2024

Present your work experience well and you'll blow other applicants out of the water!

For most professionals, the Work Experience section of their resme will be the most important part of their most important career document. This is the part that proves to a hiring manager that you have the knowledge, background, and experience to excel. But, given that it carries so much weight, how can you write and format it for maximum impact?

In this article, we'll examine how to lay out your resume work experience section, what to include, and how to word it. There are plenty of examples too, so that you can visualize how your resume could look. In short, we'll give you the crib sheet that teaches you how to produce a stellar resume that gets noticed for all the right reasons.

Where should I position my resume work experience?

While your work experience is likely to make up the bulk of your resume, that doesn't mean you should put it right at the top. Start with your contact details and headline , followed by a profile summary and your key skills .

Then, you have a decision to make. If you're a recent graduate , or you're aiming for your first job, your qualifications are probably more impressive than any work experience you have. Therefore, put your qualifications section directly under the key skills and position any work experience you have underneath that.

If you're established in your career, however, it's your professional experience that should take center stage. Relegate your qualifications to the bottom of the resume and promote your work experience to start just below your skills.

Pro tip: When you're writing a resume, put yourself in the mind of your reader. Make sure it's easy for them to find the most impressive and relevant information!

How to lay out your resume work experience

First things first – you need to create a basic layout for your resume work experience that you can then replicate for every role. You'll need the following elements:

Section heading

To ensure your resume is easy to navigate, begin with the section heading. You can choose from any of the following:

Work experience

Professional experience

Career history

Career summary

The heading should be in a larger font than the body of the text, so that a reader can immediately identify and jump to the section they're interested in.

Next up, you'll need a subheading for every role you've held over the last 10-15 years. Within that subheading, include:

Your job title. Ideally use your official job title, but if you're going for a similar role with a slightly different title, it's fine to tweak it, or to put the target job title in brackets. The key point is that the job title should accurately reflect what the job actually entails.

The name of your employer. Use their formal name, e.g. “Ford Motor Company” rather than just “Ford.”

The start and end dates of your employment. Just month and year will do – or even just year if you've held each role for a long time. Keep the format consistent, whether you chose “12/2023” or  “Dec 2023” or “December 2023.”

The location. Add the state or country you worked in, unless you've always worked, and will continue to work, locally - in which case location is less important.

When you've laid out this sub-heading, duplicate it for every role so that you have a uniform presentation that looks professional.

Role and responsibilities

Below the sub-heading for every role, you'll need to briefly explain your overall role and responsibilities. You don't need to go into much detail on this – 3 to 4 lines or bullet points should be plenty. The key here is to ensure that someone from outside the company, or someone unfamiliar with the role, can immediately understand what you were employed to do. Quantify whatever information you can, so that the reader can understand the scope of your duties, too.

Achievements

Now we come to the star attraction of your resume work experience section – your achievements! Aim to list a minimum of 3 achievements for every role you've held over the last 10-15 years. Remember, an achievement in this context doesn't mean something personal to you, such as learning to use new computer software. It means a benefit you've delivered to the company.

Start every achievement with a dynamic verb , such as reduced, exceeded, improved, increased, won… the options are endless. Again, quantify everything you can so that the hiring manager can appreciate the impact you've had on the business.

Which work experience is listed first on a resume?

Always write your resume work experience in reverse chronological order – that means your current (or latest) job first, working backwards in time as you go down the page. By doing that, your most recent, high-level, and impressive experience will be the first thing the reader sees.

Resume work experience example

Let's put all that together to see how it works:

Professional Experience

Head of IT                                                                                                                       May 2015 – date

Big Business Inc.

Led a team of 25 Software Engineers and controlled a $30million annual budget to provide IT services to 5,000 users across 15 locations. Directed transformation projects and contributed as a key member of the senior leadership team.

Key achievements

Enabled $5million of savings by overseeing a project to implement a time management system for 2,500 staff

Reduced average support resolution times by 20% by upskilling and expanding the team

Reduced printing costs by $30,000 per year by renegotiating contracts with suppliers

Senior Systems Engineer                                                                                      Jan 2013 – May 2015

Small Business Inc.

Held full accountability for all IT requirements in 3 UK offices, supported 50 users and managed a portfolio of IT projects.

Improved data retention and retrieval by 4 hours per request by transitioning from tape to cloud back-up

Won Manager of the Year for 2 consecutive years

As you can see, the focus of the resume work experience section here is on the value added to the business. By quantifying the scope of the role and the achievements, it's easy for the reader to understand this person's previous experience and how they can make a positive impact in the role.

How much work experience do I put on my resume?

As you'll have seen above, we recommend using this resume work experience format for all the roles you've held in the last 10-15 years. That doesn't mean any earlier work experience is useless and should be discarded! No, it just means that this level of detail isn't required.

Recruiters are usually most interested in your most recent experience. Earlier roles can simply be summarized in an Early Career section, giving just job title, employer name, and years of employment (you can omit the years, or even your earliest jobs, if you're concerned about age discrimination).

Similarly, if you've held many roles in the last 10-15 years, you may want to change the cut-off point to 8-10 years. A resume is flexible! Its job is to show your suitability for the role, so if you're repeating yourself or adding less relevant information, you can start summarizing sooner – it will benefit both you and your reader. As a general rule of thumb, 4-5 roles in detail is usually plenty.

How to write a resume with no work experience

Everyone has to start somewhere! If you haven't started your first job yet, that doesn't mean you can't write an impressive resume . Consider these options:

Include volunteering. If you've worked in a voluntary position , that's ideal – your resume work experience can relate to both paid and unpaid work. Present your volunteering experience the same way you'd present paid experience, as we outlined above.

Create a skills-based resume. If you have no work experience to add, you can create a skills-based resume. Add sub-headings for your relevant skills, with bullets underneath giving examples of when you've used each skill (preferably outcome-oriented).

Leverage school and college experience. Were you the Captain of a sports team? Secretary of a society? Mentor for other students? Pet-sitter? If you lack professional experience, you can draw from every other area of your life to demonstrate to a hiring manager that you have the experience and attitude to succeed in their vacant position.

If you're worried that the work experience section on your resume is a bit light at the moment, now's the perfect time to get out there and beef it up. Ask neighbors if they need a babysitter, volunteer to tutor younger students, help out the elderly lady across the street – get creative in finding ways to build up this part of your resume!

Resume example for students with no work experience

The work experience section of a resume for students with no work experience could look like this:

Work Experience

College  Ambassador at XYZ College (ad hoc)                                                    2022 - 2023

Represented the Computer Science course as a subject ambassador, speaking with prospective students and parents about the course and the college. Answered questions politely and shared relevant information, with the course being over-subscribed following every open evening.

Assistant Golf Coach at ABC Golf Club (part time)                                           2022 - 2023

Assisted with coaching junior players aged from 9-15. Drove golf carts safely and with consideration for other players. Enabled players to progress, improve their skills and enjoy a new sport, resulting in additional memberships at the club.

How to tailor your resume work experience

Now that you've written your resume work experience section, you're ready to start job-hunting. But wait! Don't just fire off your master resume to every vacant job! You may have spent time perfecting the layout and the wording, but there's one final step before you hit send.

With the job posting in front of you, you'll need to tailor your resume work experience to your target role. What does that mean? Well, go through the advert and highlight the key requirements for the role, then make sure they're reflected back, very clearly, within your resume. Aim to use the exact words you've highlighted, so that your resume pops up when recruiters carry out a keyword search.

For example, you may notice that the role requires someone who can code in C#, but your resume currently states “programming.” Changing that one word to “coding in C#” aligns your resume better with the role requirements. Do this with every point you've highlighted and watch your resume fly to the top of the pile!

Resume work experience FAQs

Pulling together your resume work experience can be tricky, so we've pulled the most common questions together to make it easier for you.

Do employment gaps on a resume matter?

Employment gaps are a perfectly normal part of life, so embrace the gap! If you've had a break longer than a few months, though, it may help to positively (but briefly) address the gap on your resume. Here are some suggestions on how you could do that:

2020 – 2023 – Planned career break to raise a family

2018 – 2019 – Career break due to redundancy: time spent pursuing an online course and completing home renovations

2023 – 2024 – Career break due to illness: now fully recovered and fit to return to full-time work 

Should I include work experience that's not relevant to my target job?

Sometimes, life can blow you in unexpected directions. If you've had a role that doesn't align with your current career aspirations, it need not be a problem. Consider these suggestions:

Eliminate the role. If taking the role off the resume won't leave a gaping and unexplained hole, you can simply remove it, no questions asked.

Minimize the role. If removing the role would raise unnecessary questions, include it – briefly. Keep the same sub-headings as usual, but don't dedicate more than a line or two to your responsibilities and achievements, just mention the job and move on.

Reframe the role. Rather than focusing on the irrelevant aspects of the role, just write about the transferable parts.

Can you include volunteer experience?

Absolutely! Volunteering is generally very positively viewed. We described above how a student with no work experience can include volunteering on their resume, but what if you have a solid career already? You have four options here:

Use it to cover a gap. Volunteering can be used to cover a gap in your resume if you include it as part of your work experience section. Treat it as you would a paid role.

Create a volunteering section. If your voluntary work uses relevant skills that aren't coming through elsewhere on your resume, create a separate volunteering section, laid out in the same way as the work experience section. While you won't want to go into such great detail, it gives you the opportunity to highlight information that would otherwise go unmentioned.

Add a brief one-liner. If your volunteering doesn't add any relevant skills or experience, but you still want to mention it, you can add a brief line in your Further Details section – that's where you can include any information to support your candidacy that doesn't fit neatly anywhere else – for example, foreign language proficiency.

Ignore it. There's no obligation to include volunteering on your resume, so if you don't think it adds any value, just leave it off!

Can I leave jobs off my resume?

There are certain situations where it's acceptable to leave jobs off your resume. We mentioned irrelevant jobs above, but you may want to leave them off for other reasons. If you held a job back in the eighties, for example, it probably has very little relevance to your career today. A resume is a sales brochure, not a life story, so there's no harm leaving off outdated experience.

What if you were fired, or left on bad terms? Well, ideally a resume wouldn't have an unexplained gap on it, so you can either include it and hope they aren't asked to provide a reference, or you can take it off and find another brief way to explain the gap. The shorter the time in the role, the easier this will be!

Should I put a short-term job on my resume?

It's not unusual to take a stop-gap job to retain an income between permanent roles. Whether you choose to include it on your resume depends on how relevant it is to your current career aspirations. If it's relevant, there's no harm in including it. You could emphasize that it was a “short term contract” or “maternity cover” to pre-empt questions. If it's not relevant, however, you can pick the most suitable option above where we discuss irrelevant work experience.

How can I show a promotion on a resume?

Congratulations on your promotion, it's definitely resume-worthy! A promotion shows that you've performed well and received recognition from your superiors, and that's definitely something a hiring manager will want to know. Make sure that you include the company name within the sub-heading of every role, as that way any reader will be able to trace your progress within the business. 

You may also want to add a line into your achievements section, if there was a particular reason for your promotion – for example, “Achieved selection into a more senior role having reduced customer complaints by 50% in just 6 months.”

How do I list an internship?

An internship can be included just like any other paid, permanent role. Include the same details and focus on the experience you gained and any value you added to the business.

A little effort now can get you far

The work experience part of your resume is arguably the hardest part to write, but it can have a great impact if it's done well. By following our guidelines on including resume work experience, you'll soon have a resume to be proud of that opens doors for you.

Want to check you're hitting the right notes? Why not submit your resume for a free resume review by our experts? They'll make sure you're hitting all the right notes before you apply for your dream job.

Recommended reading:

9 Soft Skills Employers Want

How to List Education on Your Resume (with Examples)

How to Write a Targeted Resume That Lands You an Interview

Related Articles:

Do Hiring Managers Actually Read Cover Letters?

How to Create a Resume With No Education

Why You Lose When You Lie on Your Resume: Learning From Mina Chang

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Work Experience Section on the Resume

How to demonstrate your career trajectory

The experience section is the core of any resume and the most important metric for explaining your career path to employers.

Listing work experience on a resume can be a tricky task. You may have never worked in your life or have had so many past jobs that you don’t have enough space on a page.

So, which parts of your professional experience should you include? Which parts should you exclude?

This guide offers tips on exactly  what experience to put on a resume  and how to write a work experience section that will attract a potential employer’s attention.

How To Show Your Professional Experience On Your Resume

Most employers  deem the work experience section the most vital part of your resume , as your career path is often the clearest, most efficient way to outline the skills they are looking for .

This section lists the companies you’ve worked for , industries you are familiar with, skills you have acquired, and the contributions you’ve delivered along the way.

Not sure what title to give it? Here are some ideas:

• Work Experience
• Professional Experience
• Relevant Experience
• Work History

Choose a title that is most appropriate for your experience. For example, students may include internships or part-time positions, which qualify as “work” experience but which might not be related to their target roles.

What To Include In A Resume Experience Section

It’s best to collect all of your work histories first before starting to write your experience section.

For some job seekers, their work experience will be paid or contracted professional jobs/positions.

But for students or recent graduates, relevant work can also include:

• Micro internships
• Volunteer work
• Study abroad programs
• Leadership of clubs or community teams

Next, it is time to detail your experience.

Start with your most recent position and work backward (this is called the reverse chronological resume format ).

Each entry should include the following elements:

• Employer/company name
• Location (City, State, or “remote”)
• Dates of employment
• Details of your accomplishments or achievements and contributions

Some of these details are unnecessary in functional resume layouts . For example, in cases where you may have large gaps in your job history , a functional resume layout can help downplay the scattered timeline of your employment and highlight the skills you’ve learned and will bring to the next position.

Most importantly, each job post should include a bullet-point list of your achievements. Each position listed should prioritize the impact you made in that role . Do not simply list the “responsibilities” or “daily tasks” of the job.

Include quantifiable examples of your success, as  34% of recruiters won’t consider applications that are not specific to the role ,  according to CareerBuilder .

Keep your experience section as focused as possible, listing only s tatements relevant to your target jobs.   Forbes Magazine suggests  limiting yourself to five bullet points per position.

Action verbs can significantly increase the impact your resume content has on the reader, enticing them enough to reach out for an interview. Include a variety of action verbs in each of your bullet points.

Examples of effective action verbs to use in your resume:  

launched; implemented; spearheaded; coordinated; directed; increased; restructured; acquired; grew; saved; cut; identified.

How To Write The Work Experience Section On Your Resume

Now you know the key ingredients, let’s look at how to add experience to your resume.

One of the easiest ways to capture a hiring manager’s attention is to list your professional experience clearly, concisely, and visually interestingly.

Your work experience section should always follow a reverse chronological frame, regardless of the resume format you choose ( chronological ,  combined , or functional).

It’s essential to know exactly how to describe work experience on a resume. To start,  begin with the most recent position held  and work backward in time.

How you display this information is crucial. An inconsistent, out-of-order format will only confuse the reader and send your resume to the trash.

As with every section of your resume, highlight information that explains your past accomplishments , successes, and contributions in your job experience examples. Remember to include measurable data such as KPIs .

For example, these can be:

• Customer satisfaction percentage or score
• Total sales you made
• Clients attended to

Anything that you can show you were a success will look great.

The more your past triumphs can relate to the position at hand, the better.

Using our  online resume builder  can make life easier. It includes helpful examples and practical tips for adding the experience section to your resume.

What Is an Example of Work Experience?

You may be wondering how one of your former positions, duties, and accomplishments should look on a resume. It’s critical to not only get the right format but  not mention too much or too little info .

Here are some  work experience examples  you can use to boost your own resume:

Senior Project Manager, XYZ Corp, San Francisco, CA — June 2022-Present

• Led a cross-functional team of 15+ members to deliver 20+ high-value projects, each with budgets exceeding $1M, on time and within budget.
• Implemented Agile project management methodologies that improved team efficiency by 30% and cut project delivery timelines by 20%.
• Negotiated contracts with key vendors, reducing project costs by 15% and strengthening strategic partnerships.
• Introduced a risk management process that identified potential issues early, reducing project delays by 25%.

Project Manager, ABC Inc, San Francisco, CA — July 2020-June 2022

• Managed 10+ mid-scale projects with budgets up to $500K, consistently meeting key performance indicators.
• Coordinated with various teams including design, engineering, and marketing, ensuring seamless collaboration.
• Implemented a new project tracking system which increased overall project visibility and improved on-time delivery by 10%.
• Conducted regular project status meetings and provided updates to stakeholders, improving communication efficiency.

Junior Project Manager, DEF Co, San Francisco, CA — August 2019-June 2020

• Assisted in the management of 15+ projects, developing key skills in stakeholder communication, budget management, and team coordination.
• Created detailed project schedules and plans, contributing to an overall 15% increase in team efficiency.
• Developed and maintained project documentation, improving record-keeping and accountability.

If you want to know what work experience to put on your resume, this example section has it all!

It effectively uses action-oriented language and industry keywords to depict the individual’s responsibilities and achievements.  Each achievement is quantified  to make it tangible and impressive.

Additionally, the roles exhibit  a clear progression in skills , showing off the candidate’s career growth and capability to handle higher-level responsibilities.

Tips For Writing Your Previous Work Experience

We’ve amassed a list of easy-action tips for including your past positions on a resume to help you get started.

• Write in the present tense for your current work positions only  and the past tense for all prior experiences.
• Adapt your work entries for each job,  mentioning the most relevant and appropriate experience. This may include tailoring one or more versions of your resume if you are targeting different career sectors.
• Explain gaps in your work history briefly.  Most reviewers appreciate additional context explaining your gap in professional work. A quick sentence is all that is needed to detail full-time parenting, study leave, traveling, family complications, relocations, etc.
• Include internships and education/professional development courses  in your resume, either in your work history or education section .
• Include voluntary or part-time work  where appropriate, especially when you have little on-the-job experience or are changing careers .

These tips on how to complete a work experience section on a resume should help you get started.

You can also use our AI-powered suggestions in our resume builder and come up with more ideas to show off your past jobs and achievements in different ways. 

How Far Back Should Experience Go on a Resume?

If you had a  job from what feels like ages  ago, you may be wondering if it’s worth adding to your resume. While there is no strict rule, it’s generally recommended to focus on the  most recent 10–15 years  of your work history.

If you have any doubts about  omitting jobs from your resume , keep the following in mind:

• Relevance:  Prioritize recent experiences that are most relevant to the job you’re applying for. Focus on showcasing your current skills and qualifications.
• Career Progression:  Highlight positions that demonstrate career growth, increased responsibilities, or promotions.
• Industry Norms:  Research industry standards to gauge how far back professionals in your field typically go with their experience. Tailor your resume accordingly.
• Early Career Highlights:  If you have exceptional early experiences highly relevant to the position, include them, even if they fall outside the recommended timeframe.
• Resume Length:  Keep your resume concise and focused. Including an extensive work history can result in a longer resume that may remove the impact of recent experiences.

What Do You Put on a Resume With No Experience?

Are you a recent college grad looking for your first job ? Or are you changing your profession? In either case, building a resume with limited professional experience can be challenging.

However, all is not lost!

By taking advantage of any relevant experiences , high grades in related coursework, and transferable skills , you can create a compelling resume.

If you’re an entry-level candidate, you should remember to add:

• Internships
• Relevant coursework in your education section
• Transferable skills
• Experience with relevant duties

Internships and past jobs look great if you can find ways to relate them to the job you are applying to so don’t be scared to apply for a new position.

What you shouldn’t do is:

• Add irrelevant experiences
• Include generic statements
• Forget to mention relevant positions or courses

By adding the most relevant information and your transferable skills, you can give yourself a good chance of landing an interview and a job without any experience.

How To Format The Experience Section On a Resume

You may do everything in your power to write a work experience section that wows, but if it is not formatted correctly, your resume could end up in the “no” pile. Consistency throughout your resume is key for allowing readers to digest your information quickly.

Here are a few tips to  ensure this section is formatted properly .

• Format each work entry the same.  List the details: job title, company name, location, dates of employment, and list of responsibilities.
• Use the same font throughout the resume  and no more than two styles (i.e. one suitable font for job titles and another font for the contextual information.
• Align each section equally in a consistent manner (i.e. job titles and company name are left-aligned, and employment date ranges are right-aligned)
• Align each section header the same using one font and a consistent method for implementing bold, italics, and underline  effects. This will ensure the highest level of readability.

If you have any doubts about how to format work experience on a resume you can use  handy online templates . These tools can save you lots of formatting time, as these resources usually have a preset document structure already in place.

You can see a range of work experience samples in our professional resume guides , advice pages, and blog, too.

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How to Add Work Experience to Your Resume in 2024

This step-by-step guide shows you how to create a work experience section that will help you get more job interviews.

Customers Interviewed by:

The work experience section of your resume answers the biggest question hiring managers have when they review your application:

What relevant job skills and experience do you have?

Unfortunately, most job seekers feel intimidated when writing their work experience. They know it can make or break their chances of getting an interview.

This is why we’ve put together this guide. Follow these seven steps and you’ll soon have a resume that will grab the attention of hiring managers – no matter what position you’re applying for.

Table of Contents

Step #1 – organize your work experience section, step #2 – format the job information correctly, step #3 – use bullet points, step #4 – start each bullet point with an action verb, step #5 – list accomplishments as well as duties, step #6 – use numbers and metrics, step #7 – tailor your work experience to the job, how to make a resume with no work experience, show your career trajectory on your resume, key takeaways.

Use Jobscan’s free ATS-friendly resume templates and start building your resume that gets noticed by recruiters!

Did you know that when you submit your resume to most companies, it does NOT go to a human being? Instead, it goes directly into a computer database called an ATS, or applicant tracking system. 

An ATS is a software program that manages the entire hiring process, from sourcing candidates to tracking applicants and scheduling interviews.

This means that your work history should be formatted so an ATS can easily read and understand it. (Don’t worry – we’ll tell you exactly how to do this).

We’ll start with how to organize your work history. 

Both ATS and humans like your work experience to appear in reverse chronological order. This means your latest job should appear first, at the top of the section, followed by your second-to-last job, etc….

This order allows potential employers to quickly spot your most recent job while getting a sense of the progression of your career over time.

Here’s an example of a work experience section in reverse chronological order:

PRO TIP: Stick to a traditional heading like “Work Experience” instead of more creative headers like “Where I’ve Been,” which will cause the ATS to organize your data incorrectly.

Before you start describing your job responsibilities, you need to list the following information about each job first:

• Company name and location – Include the full name of the company you worked for followed by the city and state of its location. You don’t need to describe what the company did. 
• Job title – Be as specific as possible to ensure that employers know exactly what your role was within the company.
• Start and end dates – To make sure the dates can be properly read by an ATS, use the MM/YYYY format. 

Below is an example of how this information should look on a resume. We recommend this format because it can easily be read by an ATS:

The key thing is to present your information consistently throughout your entire work experience section. If you’re not consistent it can hurt your chances of getting an interview. 

“The quality of presentation tells me something about you,” one healthcare recruiter told Jobscan. 

Pro Tip: Always Include the month as well as the year for your start and end dates so the ATS can read your information properly.

Now it’s time to get into the details of each job you’ve held. To do this, use bullet points . Recruiters tend to skim through resumes and bullet points are a great way to make it easier for them to do that.

Use four to eight bullet points. Each bullet point should include a job responsibility and/or an accomplishment. Here’s an example:

The goal is to be concise but provide enough information for a potential employer to get an idea of your experience, skills , and capabilities.

Pro Tip: Watch out for typos! Nearly 60% of hiring managers will reject a resume because of poor grammar or a spelling error.

Always try to start each bullet point with an action verb , such as “Developed”, “Managed”, or “Created”. These verbs paint a clearer picture of your area of expertise and increase the overall impact of your resume.

Many people make the mistake of using the word “was” in their bullet points. For example, “Was responsible for warehouse safety.” 

Try not to do this. Instead, use an action verb or two, such as “ Researched and implemented new warehouse safety standards.” This makes you look like a more confident and capable candidate.

Here are examples of bullet points that begin with an action verb:

• Processed 100 tickets per day and effectively handled incoming correspondence.
• Managed multi-line phone system and provided administrative support.
• Organized large meetings for cross-functional events on- and off-site.

Pro Tip: Don’t rely on cliches! Over 50% of hiring managers will reject a resume if it has too many cliches.

A lot of people use the work experience section to list their job duties or responsibilities. These are the tasks that you’re expected to perform as part of your job. They include things like:

• Answering phones
• Scheduling meetings
• Taking inventory
• Maintaining records
• Training employees

Listing your job duties gives potential employers an idea of what you did, but it doesn’t indicate how well you did it.  

To show employers how well you did your job, use your bullet points to highlight specific accomplishments . 

Instead of saying ,

“Managed a team of 10 customer service representatives.”

Try saying,

“Managed a team of 10 customer service representatives, resulting in a 20% reduction in customer wait time and an improvement in first-call resolution rate by 15%.”

No matter what type of job you had, it is essential to focus on the specific results of your efforts in order to clearly convey the value you provide for employers. 

See 80+ Resume Accomplishments Examples to Show Your Value .

Pro Tip: Don’t get hung up on every last job duty; put more emphasis on your most transferrable work experience and skills. 

Whenever possible, try to use numbers and metrics to describe your accomplishments. These clearly demonstrate the impact your work had on the business. 

Dollar amounts, timespans, and percentages are all great ways to quantify your accomplishments on a resume.

Here are some examples of how to use numbers on a resume:

• Maintained a 97% satisfaction rating over a 24-month period as a customer care representative.
• Fulfilled over 4,500 warehouse orders with a 98% accuracy rate and 100% safety record over a 12-month period.
• Created a company culture initiative that raised employee satisfaction rates by 25% YoY.
• Cut data processing time by 50% by building a new cloud data infrastructure, leading to more timely insights.
• Grew email subscriber list from 300 to 2,000 in 8 months without expanding the monthly budget.

For more examples, explore our library of resume examples for any profession.

Pro Tip: There are many situations where you can’t quantify an accomplishment and some cases where you shouldn’t even try. So only use numbers and metrics when it makes sense to do so!

Do you send out the exact same resume with every single job application? That’s what most people do, and it’s a big mistake.

Instead, you should try to tailor each resume to the specific job you are applying for. 

Tailoring your resume has become even more important these days. This is because so many companies use ATS to help filter the hundreds of resumes they receive for each job opening.

When hiring managers want to find good job candidates, they search the ATS database by typing in words and phrases (known as keywords) taken from the job description. If your resume contains these keywords, then it’s more likely to appear before the hiring manager.

If your resume does not contain keywords from the job description, it will remain in the database. That’s why you need to constantly refer to the job description when writing your work experience section.

Here’s an example of a job description with some important keywords underlined.

If you were applying for this job, you would want your resume to include as many of these underlined keywords as possible (but don’t lie). 

Most job seekers use the same resume again and again because it’s easy . But it’s also ineffective . Take the time to tailor each and every resume and you’ll see much better results with your job search.

To simplify this process, use Jobscan’s resume scanner . It analyzes your resume against job listings and provides you with a score that tells you how well your resume matches the job description. By increasing your score you’ll increase your chances of getting a job interview!

If you’re a recent graduate or are just starting out in your career, you probably don’t have a lot of work experience. That’s OK. Employers don’t expect much experience if you’re applying for an entry-level job. 

The good news is there are still things you can add to your work experience to make it stand out. These include special skills or talents that are related to the job you’re applying for.

What are your hobbies? What are things you’re good at? Sit down and make a list of things you’ve done and what skills you used. 

Examples include computer programming, foreign languages, music, sports, fixing cars, art, writing, etc… You should also include any relevant volunteer work or internships.

Also, make sure to list any awards, honors, or recognitions that you may have received during your academic career or while working in other roles. Employers are always impressed by individuals who have achieved something special.

Read the full guide : How to Write a Resume with No Experience

Pro Tip: Don’t list everything you’ve ever done on your resume. Stick to things that are relevant to the job you’re applying for. 

NOTE : If you’re building your resume from scratch, try Jobscan’s free resume builder . There are no hidden costs and it allows you to build an ATS-compatible AI resume in no time!

Ideally, your work experience section should tell a story about your professional career. Hiring managers like to see how your experience has shaped you into the professional you are today.

“I’m looking for the logic of why you went from this job to the next job,” a corporate recruiter told Jobscan. “When we make that initial presentation email to the hiring manager, we also include a bio paragraph that goes over their career– where they started, how often they moved up, where they moved to, trying to really create a narrative .”

To create an effective narrative, focus on how your job responsibilities have increased over the years. You can also highlight any promotions you have received.

For example, if you started out as a customer service representative and eventually moved up to technical support manager, you should emphasize the growth in your job responsibilities. 

Your resume summary is a great place to emphasize your growth. Here’s an example:

“Seasoned professional with a progression from Customer Service Representative to Technical Support Manager, demonstrating significant growth in expertise and leadership responsibilities. Proven track record of enhancing team performance and customer satisfaction in fast-paced environments.”

If your resume tells a memorable story, hiring managers will be much more likely to call you in for an interview.

Read more : How to Write a Resume for Today’s Job Market

When it comes to your resume, quality matters more than quantity. It’s better to have fewer jobs on your resume that are well-described and demonstrate your relevant skills and experiences than a long list of jobs without any detail or context. Generally speaking, you should aim to have three to seven job listings in your work experience section.

You only need to go into full detail about your most recent two or three jobs. Then go into less detail the further back you go. Your oldest job listings (those more than 15 years ago) should only include the company you worked for, your role, and your dates of employment.

Employment gaps on a resume can matter to some employers. Gaps may raise questions and prompt further inquiry during the hiring process. The longer the gap, the more attention it may attract. Short gaps of a few months are generally more acceptable and can often be explained easily. However, extended gaps of several years may raise concerns for employers. Pro Tip: If you have gaps in your work history, you can explain why in your cover letter or in the job interview.

Yes, you can include volunteer work under work experience, especially if it is relevant to the position you are applying for. When listing volunteer work, follow a similar format as you would for paid employment.

Let’s quickly review what we’ve learned:

• The work experience section is the most important part of your resume. Spend quality time working on it.
• Your work experience should appear in reverse chronological order , from last to first.
• Every entry should include the company name and location, your job title, and your start and end dates. 
• Use bullet points to describe your duties and accomplishments.
• Each bullet point should start with an action verb .
• Be sure to list accomplishments as well as job duties. 
• Use numbers and metrics (when relevant) to make your accomplishments stand out.
• Use color for your section headings to enhance your resume.
• Tailor each resume to the job you’re applying for.
• Include 3 to 7 job listings in your work experience section.
• Try to use the work experience section to tell the story of your professional experience.
• Set your resume margins at one inch on all sides.

More expert insights on this topic:

75+ Free Certifications to Help You Land Your Dream Job

4 Ways to Write a Resume Skills Section (with Examples)

How to Format Your Resume Education Section

Robert Henderson, CPRW, is a career advice writer and a resume expert at Jobscan.

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How to List Work Experience on Your Resume – A Guide with Examples

In This Guide:

What is a resume work experience section, how do i add experience to my resume, where to list work experience on your resume, how to format your work experience (with template), how to describe work experience on a resume, how to choose the right resume format, how many years of work experience should be on a resume, what should i do if i have a gap in employment, tips on writing a powerful resume experience section, key takeaways.

R esume work experience almost always needs to be presented in reverse chronological order—starting with your most recent position and working backward.

Each entry needs to include the basics: company name and location; job title; start and end dates. It’s also essential to include bullet points describing your duties and responsibilities.

Finally, never underestimate the power of action verbs and quantifying your accomplishments.

Crafting the perfect resume experience section  can be challenging, especially when deciding how to describe work history  effectively. Almost everyone struggles with selecting the right work experience examples  that highlight their skills and accomplishments. The key is to showcase your professional past in a way that resonates with potential employers.

A we ll-structured resume work experience example s houldn’t only detail your previous roles but also emphasize the impact of your contributions. By accurately featuring yo ur work experience, yo u enhance your chances of catching a recruiter's eye and securing your next job opportunity.

We guarantee that by the end of this article, you’ll have a better understanding of this particular resume section and be able to do the following:

• Study and use a plethora of real work experience examples to help visualize your target.
• Easily produce an effective entry that conveys all the essential elements.
• Be able to recognize and correctly choose which format is best for the specific job you’re applying for.
• Understand what exactly needs to be included in your work listing.
• Tips on writing a more powerful and convincing experience section.
• How to properly describe and convey your achievements and responsibilities in an impactful way.

Let’s begin by looking at what exactly we are trying to craft.

Improve your resume experience section!

Drop your resume here or choose a file . PDF & DOCX only. Max 2MB file size.

The work experience section is arguably the most critical part of a resume, serving as the focal point for recruiters and hiring managers alike. This segment outlines your professional history and highlights your achievements in previous roles. It encompasses paid and unpaid roles, including full-time positions, part-time jobs, internships, volunteer work, and freelance projects, essentially any role where you've applied and honed your skills in a professional context.

What to put for experience on a resume involves carefully  tailoring your selection  of relevant positions that illustrate your qualifications and readiness for the new role you're applying for. This means not just listing your duties, but focusing on quantifiable achievements and how you've contributed to past organizations.

For instance, highlight the wins you had, like projects you nailed, teams you led, sales records you broke, or any process you made better—outcomes that provide concrete evidence of your capabilities.

Including different types of work experience is all about painting a picture of how you've grown and what you bring to the table. It's not just about what you've done, but how you've made a difference, underscoring why the experience section plays such a pivotal role in your resume.

But what exactly should you include?

Experience is not what happens to you; it's what you do with what happens to you.

Aldous Huxley

Your resume work experience section refers to your professional background in employment.

For all professional experience sections, you need to include your previous:

• Role and responsibilities
• Skills and accomplishments
• Company names
• Dates you’ve worked

If you’re worrying about what to write in a resume for work experience, let us just quickly calm those nerves. Just remember to stick to reverse chronological order, presenting your most recent job first  to emphasize your career progression.

Also, try starting each point with action verbs  to animate your roles and achievements vividly—recruiters love that!

The ideal location for your work experience section is immediately following your resume summary  or objective statement . This gives it a prominent position that ensures it’ll catch the eye of the hiring manager.

Deciding which work experience is listed first on a resume is easy—it’s the job you just left or perhaps are still working at  and then you work your way back.

For a standout resume experience format , begin your entry by listing the company name, your position/title, employment dates, and the location. Including a brief company description is optional but can provide context, especially if the company isn't widely known—whatever you choose, be sure to be consistent.

The bullet points under each role are crucial; this is a job description  where you should focus on quantifying your impact and showcasing your achievements using action verbs. Aim for 4-6 bullets per position, starting each with a dynamic action verb.

Ensure that you quantify as many of your achievements as possible (e.g., "Increased sales by 20%") to provide concrete evidence of your impact. This approach not only makes your contributions clear but also demonstrates the value you brought to the position.

Remember, how to format work experience on a resume is about making your contributions and achievements easily accessible, so use concise, impactful language and keep your bullet points focused and relevant.

The best way to demonstrate this is by showing you a couple of examples. You can find below an example of an experience entry that you would do well avoiding. Check it out:

• • Duties included cashiering, helping customers, stocking shelves.

As you can see this work history section needs a boost. It would be a good idea to swap "Duties included" for lively action verbs like "Managed" or "Assisted." Also, adding some numbers to show off their impact, like boosting checkout speed by 30%, would drastically improve this entry. Another thing that they should’ve done is to be more clear about how they helped customers or improved stocking methods.

A few tweaks could definitely make this resume shine! Let’s rewrite it in a manner that could actually help the candidate land the job.

Here’s the new and improved work experience listing:

• • Managed transactions for up to 200 customers daily, ensuring a smooth and efficient checkout process.
• • Assisted customers by providing detailed product information and resolving inquiries, enhancing customer satisfaction.
• • Coordinated shelf stocking and organized product displays, contributing to a 15% increase in-store efficiency.

We transformed the work experience section by swapping "Duties included" for dynamic verbs like "Managed" and "Coordinated," highlighting proactive roles and leadership. By quantifying achievements—like handling 200 transactions daily and boosting store efficiency by 15%—and adding specific details on enhancing customer satisfaction, we've crafted a vivid, impactful snapshot of skills and contributions.

Here’s a template you can use to help guide you while listing your experience on your next resume:

Resume work experience section template:

[Job title]

[Company name in smaller font]

[Location - optional]

[Company description]

• [Bullet points detailing your accomplishments and job duties –– between 3 and 6 for each job you’ve held]

While writing your bullets, remember these four things:

Action verbs

• Use numbers and quantify
• Detail your achievements and responsibilities
• Be concise and impactful

Let’s continue with the topic of experience and achievements. Next, we’ll explore exactly how to format these sentences, use the right action words, and the best way to quantify your accomplishments.

When writing the work experience section of your resume, start each sentence with a strong action verb  to immediately capture the reader's attention. This approach showcases your role as an active contributor and leader in your previous positions. For example, instead of saying "Responsible for managing a team," you could say "Managed a team of 10, leading to a 20% increase in productivity." This not only demonstrates what you did (managed a team) but also quantifies your achievement (20% productivity increase).

Quantifying

Quantifying accomplishments provides concrete evidence of your impact and showcases your ability to deliver results. Try to include numbers, percentages, or other measurable outcomes whenever possible. For instance, "Increased sales by 15% through strategic marketing campaigns" gives a clear picture of your effectiveness and contribution.

For formatting sentences, aim for clarity and conciseness. Begin with the action verb, follow with the task you performed, and end with the result or impact of your action, quantifying the achievement. Keeping this structure consistent throughout your work experience entries will create a streamlined, easy-to-read section that clearly communicates your professional value.

Tailored content

When pondering how to write work experience in a resume, it's crucial to tailor your bullets to the job you're applying for, emphasizing the experiences and achievements most relevant to the position.

Prioritize work experience that aligns closely with the job you're applying for, highlighting roles where you've developed relevant skills or achieved significant accomplishments. This targeted approach  demonstrates your suitability and potential value to prospective employers.

How to decide what experience is relevant and what isn’t?

Determining if work experience is relevant  to your resume involves aligning your past roles and achievements with the requirements of the job you're applying for. Here are tips on how to tailor your resume effectively:

• Analyze the job description: Start by thoroughly reading the job listing. Note the skills, experiences, and qualifications that are emphasized. These are your clues to what the employer values most.
• Match your experience: Look at your own work history and identify which roles and accomplishments directly relate to the job description’s requirements. Focus on experiences where you've used the skills listed as necessary for the new position.
• Highlight transferable skills:  Some of your experiences may not be directly related but have transferable skills that are valuable for the job. For example, if you’re applying for a project management role and you’ve led a team or coordinated a project, even in a different industry, that experience is relevant.
• Use keywords from the job description: Incorporate language and keywords  from the job description into your resume. This not only shows that your experience aligns with the role but also helps your resume get past automated applicant tracking systems (ATS) that many companies use.
• Be selective:  You don’t need to list every job you’ve ever had. Focus on the roles that demonstrate you have the skills and experience to excel in the job you’re applying for.

Remember, a tailored resume is much more likely to catch the attention of hiring managers and show that you're a strong candidate for the position.

Deciding on the right resume format hinges on your career history, skills, and the type of job you're applying for. Among the main formats—reverse chronological, combination, and functional—each serves a distinct purpose, while all other formats are considered outdated in today's job market. Here's how to choose:

• Reverse chronological format :  This is the most traditional and widely accepted format. It lists your work history starting with your most recent job and working backward. It's ideal if you have a steady work history and want to emphasize your upward career trajectory. This format is especially beneficial when applying to roles that require extensive experience in a specific field.
• Combination or hybrid format :  This combines elements of both the chronological and functional resumes. It highlights your skills and achievements at the top, followed by your work history in reverse chronological order. This format is suitable if you're aiming to change careers, have gaps in your employment, or possess a diverse set of skills and experiences that are relevant to the job.
• Functional format :  This format focuses on your skills and experiences rather than your job history. It's organized by skill categories rather than employment history and is best suited for individuals with gaps in their employment, those changing careers, or if you're new to the workforce.

Your choice should strategically highlight your strengths and match the expectations of your target role, ensuring your resume stands out for the right reasons.

The work experience section of your resume should ideally go back 10 to 15 years . This timeframe allows you to showcase your most relevant and recent experience without overwhelming the reader with too much information. Older positions can be included if they are particularly relevant to the job you're applying for, but it's often unnecessary to detail every role beyond the last decade or so.

Also, choose how many jobs you list  wisely. Don’t include 15 different jobs—focus on positions that directly relate to the target role. Prioritize quality over quantity, ensuring each listed job adds value to your candidacy.

Handling employment gaps on your resume  can be tricky, but it's essential to approach them thoughtfully and strategically. Here's how to manage and communicate employment gaps:

• Don’t highlight gaps on your resume : Your resume is a marketing document meant to highlight your strengths. You don't need to explicitly point out employment gaps here. Focus on your experiences, skills, and achievements.
• Use a functional or combination resume format:  Instead of the traditional chronological resume, consider a functional or combination format. These emphasize skills and accomplishments up front, rather than the timeline of your employment history. This approach can help draw less attention to the gaps.
• Include other relevant experiences:  If you were doing something relevant during your gap period, such as volunteering , freelancing, studying, or undertaking any personal projects  related to your field, include these experiences on your resume. Present them similarly to how you would list a job, focusing on skills  gained and contributions made.
• Be prepared to discuss the gap in your cover letter and interviews: While you don't need to explain employment gaps on your resume, you can address them briefly in your cover letter  if it adds valuable context to your application. Be prepared to discuss the gap openly and positively in interviews, and focus on what you learned or how you grew during that time.
• Stay positive and focus on the future:  When discussing employment gaps, maintain a positive tone and focus on your eagerness and readiness to return to work. Emphasize that your experiences during the gap have prepared you for the next step in your career.
• Honesty is key:  If asked about an employment gap, be honest but succinct in your explanation. You don't need to go into personal details. A simple explanation like "I took time off for family reasons, but I'm excited to bring my skills and experiences to this role" is sufficient.

Employment gaps are more common than ever and are becoming less of a stigma, especially due to reasons like personal health, family obligations, or the recent global changes impacting employment. Most employers understand that career paths aren't always linear, so focus on demonstrating your value and readiness for the role you're applying for.

Here are some final resume tips  that could help you create that powerful, successful resume you’ve been hunting for:

Choose an organized template

Selecting a clear, professional template for your resume  can make a significant difference. It helps highlight your experience section effectively, ensuring that recruiters can easily scan through and understand your career progression and accomplishments. A well-structured template with distinct headings and a logical flow from one section to the next sets a strong first impression.

Address the needs of the employer

Tailor your experience section to meet the specific requirements and preferences of the employer. Closely read the job description and emphasize the parts of your work history that match with what they’re looking for. By mirroring the language of the job listing and focusing on relevant experiences, you demonstrate that you aren’t just qualified but also attentive and responsive to the employer’s needs.

Keep it brief

Aim to convey the essence of your roles and achievements without overwhelming the reader with too much information. For each position, include a few bullet points that highlight your key responsibilities and accomplishments, using quantifiable results whenever possible. This approach guarantees that your resume is digestible and impactful, making it easier for employers to see your value.

Check for grammatical and spelling errors

Before submitting your resume, thoroughly proofread it for any typos on your resume . Consider using tools like spell checkers or having someone else review your resume to catch errors you might have missed. A clean, error-free resume reflects your diligence and care, qualities that are highly valued in any role.

Now that we have thoroughly gone through all aspects of listing your resume work experience, you should be ready to start writing. Here are some takeaways from the article.

• Study real examples: Use real work experience examples to visualize and craft an effective experience section on your resume.
• Choose the right format:  Understand and choose the best resume format (reverse chronological, combination, or functional) for your specific situation, recognizing that all other formats are considered outdated.
• Highlight relevant experience:  Tailor your resume to address the needs of the employer by focusing on relevant work experience that showcases your qualifications for the job you're applying for.
• Use action verbs and quantify achievements:  Start bullet points with action verbs and quantify your accomplishments to clearly demonstrate your impact in previous roles.
• Organized template:  Choose a clear, professional template to make your work experience stand out effectively.
• Mind the details: Include essential information like company names, positions, dates, and locations, and aim for 4-6 bullet points per job that focus on your achievements and contributions.
• Address employment gaps thoughtfully:  Strategically manage and communicate any employment gaps, focusing on the positives and how experiences during these periods have prepared you for your next role.

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35 Examples: How To Highlight Work Experience on a Resume

When crafting your resume, it’s important to emphasize your work experience strategically: this not only grabs the attention of hiring managers but also showcases your qualifications and skills effectively.

Highlighting work experience demonstrates relevance to the job you are applying for. Instead of just listing your past job titles and general tasks, you can focus on achievements and responsibilities that directly relate to the position at hand.

Identifying Key Achievements

Quantifying success.

When you want to showcase your work experience on your resume, try to provide measurable results. Employers appreciate seeing concrete numbers, because it gives them a clearer understanding of your capabilities. To do this successfully, convert your duties into specific achievements that are quantifiable.

For instance, instead of merely stating “Managed a marketing campaign,” you can include the percentage by which revenue increased as a result of your efforts. A better example would be: “Managed a marketing campaign that increased revenue by 35% within six months.” (By providing tangible results, you’ll be able to better present your skills and expertise.)

Highlighting Career Progression

Employers want to see growth and progress in your career. To demonstrate your professional development, you can mention increased responsibilities or newly acquired skills.

Structuring Your Resume

Chronological format.

The chronological format focuses on your work history, listing your experiences in reverse chronological order. This format is perfect for showcasing a steady career progression or if you’re applying for a job that requires specific work experience. For example:

• Company A : Software Engineer (Jan 2021 – Present)
• Company B : Junior Software Engineer (May 2018 – Dec 2020)
• Company C : Web Developer Intern (Jun 2017 – Aug 2017)

Start by listing your most recent position and work your way back. Include your job title, company name, and the duration of your employment for each entry.

Functional Format

A functional format prioritizes your skills and achievements, grouping them into relevant categories. This format works well if you have limited work experience, are changing careers, or have gaps in your employment history. Start by listing 2-3 skill sets, followed by specific examples of your achievements in each area. For example:

• Coordinated a team of 6 developers to complete a software project 2 weeks ahead of schedule.
• Successfully managed a budget of $50,000 for a marketing campaign.
• Developed a web application using Python and Django, reducing user response time by 35%.
• Implemented a new feature in Java, increasing user satisfaction by 20%.

Combination Format

The combination format blends the chronological and functional formats, splitting your resume into two sections. Begin with a functional section highlighting your skills and accomplishments, and follow it with a chronological listing of your work history. This format showcases your skills while addressing your employment history, making it ideal for those with diverse backgrounds or a mix of experiences. For example:

Key Skills and Achievements:

• Improved customer satisfaction scores by 15% by implementing new training methods.
• Recognized as Employee of the Month twice for excellent customer service.
• Consistently exceeded sales targets by 10% or more each quarter.
• Ranked in the top 5 salespeople in the company for three consecutive years.

Work History:

• Company A : Customer Support Specialist (Feb 2021 – Present)
• Company B : Retail Sales Associate (Oct 2018 – Jan 2021)
• Company C : Sales Intern (May 2018 – Aug 2018)

You can tailor your resume format to your unique experiences and the job you’re applying for, showcasing your most relevant skills, achievements, and experiences to catch the employer’s attention.

Tailoring Experience to the Job Description

Using job-relevant keywords.

When you want to highlight your work experience on a resume, it’s important to tailor it to the job description. Start by identifying relevant keywords from the job posting, and use them throughout your resume. These keywords can include specific hard skills (like programming languages or software proficiencies) and soft skills (like teamwork or communication).

For example, suppose you’re applying to a project management role and the job description mentions “Agile methodologies” and “team collaboration.” In that case, you should include those phrases when describing your experience, such as:

• “Led a team of six developers using Agile methodologies to deliver software updates on time.”
• “Facilitated team collaboration through weekly meetings and by implementing project management tools.”

By incorporating these job-relevant keywords, you make it easier for hiring managers to see that your experience aligns with their needs.

Matching Skills and Experiences

Another crucial aspect of tailoring your resume is matching your skills and experiences with the job requirements. Start by making a list of your relevant skills, then clearly demonstrate how they align with the job description.

For instance, suppose the job posting requires experience in “data analytics” and “presenting findings to stakeholders.” You can then include bullet points under relevant work experiences, like:

• “Analyzed complex data sets to identify growth opportunities, increasing revenue by 15% over six months.”
• “Presented data-driven recommendations to senior executives, resulting in streamlined business processes and reduced operational costs.”

If possible, use concrete numbers and achievements to showcase your skills and experiences. Remember to keep it brief, focusing on the most impactful and job-relevant accomplishments.

Writing Effective Bullet Points: 35 Example Action Verbs for a Resume

To make your resume stand out and effectively convey your work experience, you can start your bullet points with strong action verbs. Using action verbs helps illustrate your accomplishments and responsibilities more vividly.

• Implemented
• Coordinated
• Streamlined
• Transformed
• Facilitated
• Constructed
• Accelerated
• Revitalized
• Outperformed
• Restructured
• Collaborated

Incorporating Soft Skills and Technical Skills

When highlighting your work experience on your resume, it’s important to showcase both your soft skills and technical skills. This can help employers understand how well-rounded you are as a potential candidate.

To include your soft skills, try to incorporate them into your job descriptions or demonstrate them by providing examples of accomplishments that highlight these abilities. For example, if you have excellent communication skills, you might mention how you effectively collaborated with cross-functional teams and how that led to a project’s success. Some common soft skills to highlight are:

• Communication skills
• Leadership ability
• Problem-solving skills
• Teamwork and collaboration
• Time management

Related: What Are Soft Skills? (and How to Showcase Them)

Showcasing your technical skills on your resume can help set you apart. When listing your technical skills, try to use bullet points for better organization. For example:

• Adobe Creative Suite

By incorporating both soft skills and technical skills in your resume, you can present yourself as a well-rounded and capable candidate – one who can not only perform the technical aspects of a job but can also work well in diverse teams and adapt to the company culture.

Related: Hard Skills vs. Soft Skills (with Examples)

Including Additional Sections

Including additional sections in your resume can help you showcase your work experience more effectively. While the standard sections, such as work history, education, and skills, are necessary, adding tailored sections can make your resume stand out.

For instance, you can include a Projects section if you’ve worked on any significant projects that display your expertise and creativity. Be sure to mention the project’s name, your role, and the skills you utilized.

• Project 1 : Orchestrated a comprehensive social media campaign for a new product launch, which boosted brand engagement by 50% and resulted in a 20% uplift in pre-orders.
• Project 2 : Led a cross-functional team to revamp the corporate website with a focus on user experience, leading to a 40% decrease in bounce rate and a 25% increase in average session duration.

Adding a Certifications section can demonstrate your commitment to professional development. List any relevant certifications, the certifying organization, and the completion date.

• Certified Digital Marketing Professional, Digital Marketing Institute, August 2022
• Google Analytics Individual Qualification, Google, June 2021
• Professional Certified Marketer, American Marketing Association, March 2020
• Facebook Certified Planning Professional, Facebook Blueprint, July 2019

Related: How To List Certifications on a Resume (Examples)

If you have international experiences or language skills, you can add a Languages section. Specify your proficiency level, such as “fluent” or “conversational.” This can be particularly valuable for positions that require communication with diverse clienteles or involve global stakeholders.

• Spanish: Fluent
• French: Conversational

Related: How to Include Language Skills on Your Resume (Examples)

To emphasize your technical proficiencies, you can create a Technical Skills section. This allows potential employers to quickly identify your specific abilities. You can use a simple list format or categorize them by area of expertise.

Technical Skills

Digital Advertising – Google Ads – Facebook Ads Manager – LinkedIn Advertising – Programmatic Advertising Platforms

Data Analysis & Reporting – Google Analytics – Adobe Analytics – Microsoft Excel – Data Studio

Graphic Design & Video Editing – Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro) – Canva – Final Cut Pro

By categorizing the skills, you make it easier for the employer to quickly assess your expertise in various areas.

Frequently Asked Questions

What are some effective ways to showcase my work experience on my resume.

To showcase your work experience effectively, consider the following tips:

• Use bullet points to clearly list your roles, responsibilities, and achievements at each position.
• Tailor your resume to the specific job you’re applying for by highlighting skills and experiences related to the requirements.
• Quantify your achievements by providing numbers, percentages, or other metrics.
• Focus on your most recent and relevant work experience, and emphasize any transferable skills to the position you’re applying for.

Can you provide examples of how to describe work experience for entry-level positions?

When describing work experience for entry-level positions, consider the following examples:

• Use strong action verbs to start your bullet points. Instead of “was responsible for,” try “managed,” “led,” or “organized.”
• Include transferable skills and experiences from internships, volunteer work, school clubs, or extracurricular activities.
• Discuss academic projects, coursework, or certifications that may be relevant to the job.
• Emphasize any soft skills or personal qualities that are valuable for the position, like teamwork, problem-solving, or adaptability.

Related: How to Write a Resume With No Experience (Examples)

How can students with limited work experience highlight their skills on a resume?

Students with limited work experience can highlight their skills on a resume by:

• Adding a skills section to showcase relevant abilities, such as computer skills, language proficiencies, or data analysis.
• Including unpaid positions, internships, or volunteer work experiences that demonstrate transferable skills.
• Detailing academic projects or coursework that showcase your skills and achievements.
• Emphasizing soft skills, like teamwork, communication, or critical thinking, that are valuable in any workplace.

Related: Impressive Resume with No Work Experience (for Students)

What should I include when listing my career highlights and achievements?

When listing your career highlights and achievements, make sure to:

• Focus on quantifiable results or improvements you contributed to, such as increased sales, decreased costs, or improved productivity.
• Mention any awards or recognitions you received for your work.
• Highlight major projects or initiatives you led or played a significant role in.
• Include promotions, additional responsibilities, or notable clients you worked with.

In what manner can I best present my work history to appeal to potential employers?

To present your work history in an appealing way for potential employers, consider the following strategies:

• Use a clear, easy-to-read format with consistent styling throughout your resume.
• Include a brief, compelling summary at the top of your resume to quickly convey your most relevant skills and experiences.
• Prioritize your work history by placing your most recent and relevant positions first, followed by less relevant roles or older positions.
• Keep your resume concise, focusing on concrete achievements and experiences instead of vague descriptions or buzzwords.

What strategies are recommended for emphasizing relevant job experience in my field?

To emphasize relevant job experience in your field, try these strategies:

• Tailor your resume to the specific job opening by emphasizing the skills, experiences, and education that relate most closely to the position’s requirements.
• Use relevant industry keywords and terminology throughout your resume to demonstrate your familiarity with the field.
• Showcase your expertise by mentioning any professional certifications, licenses, memberships, or publications you have in the field.
• Highlight any specialized training or education you have received related to the industry, such as specific courses, workshops, or conferences.
• 2 Examples - How to Write a Resume With No Experience
• 4 Examples: Impressive Resume with No Work Experience for Students
• 50 Inspiring Examples for 7 Communication Skills for a Resume
• List of 21 Important Technical Skills (with Examples)
• 50 Example Phrases: Technical Skills Examples for Resume
• 2 Detailed Examples of Administrative Assistant Resumes

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18 Résumé Writing Tips to Help You Stand Out

By  Allison Pohle

Updated May 11, 2021 2:15 pm ET

• A résumé isn’t just a list of every job you’ve ever had. It should demonstrate your accomplishments.
• Mirror language used in the job posting so your résumé isn’t discarded by an applicant tracking system.
• Use a clean and simple format. 

Companies increasingly  rely on software  to sort through applicants, which is why it is essential to tailor your résumé to ensure it makes the cut. Applicant tracking systems sort, scan and rank applicants by looking for keywords in applications. Although these programs can save time and money for employers, about 60% said such tools cause them to miss some qualified candidates, according to a 2016 survey of 1,200 job seekers and managers by CareerArc, a human-resources technology company, and Future Workplace, a research firm. Here’s how to make your résumé stand out to robots and humans alike. 

1. Highlight your achievements in your résumé. 

A common mistake job seekers make is believing a résumé is a recap of your career, when in reality, it should convey what you have accomplished, says Christy Noel, a career expert and author of “Your Personal Career Coach.” 

“I always say, spend less of your real estate describing your job, and more time describing your results,” says Ms. Noel.  

2. Customize your résumé.

Read over the job posting, and think about the work experience you have had that is most directly relevant to the position you are pursuing. You can leave out some past jobs and internships if the experience you had wasn’t related. Whatever you do: Don’t submit a generic résumé to dozens of postings. “Even if you have the best experience, if your résumé isn’t speaking directly to the position in which you are applying, there is a strong chance you’ll never even get an interview,” says Demisha Jennings, a certified professional résumé writer and founder and owner of She Assists LLC.  

The same applies to your cover letter. It is your chance to provide more detail on how your experience will help you succeed in the job.  Read our cover letter guide  for how to write one that makes you stand out.

3. Decide how to format your résumé.

Most of the time, a chronological résumé will work well for communicating your past experience. But, in some cases, a functional or hybrid résumé might be more appropriate.  Read more about résumé formats here.

4. Make your contact information easy to find.

Include your name, phone number, email address, city and state. It may also be appropriate to include the URL to your LinkedIn profile. You want it to be easy for hiring managers to reach out.

In addition to making it easy to connect with you, it is important to your job search that you grow your network.  Read our networking guide  for tips on how to do so.

5. Consider adding a summary. 

Many résumé templates leave space for an objective statement, outlining career goals, but that approach is outdated, says Ms. Jennings. Instead, consider a carefully worded summary. The summary is often the first place a hiring manager will look, and gives you an opportunity to introduce your skills high up on the page. You can also work in relevant keywords from the job description. “Recruiters are looking for what you can bring to the table and what you’ve done, rather than you saying, ‘I’m seeking a position,’” Ms. Jennings says. 

6. Great résumés should stand out to skim readers.

Most recruiters spend just a few seconds skimming through a résumé—with an average in one study of  7.4 seconds.  

To have the best chance of making an impression, ensure your job titles, company names and dates of employment are easy to read. The sections of your résumé should be adequately spaced, too, says Dana Leavy-Detrick, founder and director of Brooklyn Resume Studio. 

For additional ways to make a good impression on recruiters and headhunters, read  our guide on how to work with headhunters .

7. Make your résumé robot-friendly. 

Structure your résumé to meet the requirements of an applicant tracking system to give yourself the best chance of having it reach an actual human. Ms. Leavy-Detrick suggests the following:

• Optimize keywords.  Use the same words and language that are in the job description. For example, three different companies might describe the same role as “programmer,” “developer” or “software engineer.” 
• Use a straightforward format.  Avoid tables and text-based graphics, which might not get picked up by a scan of the résumé. Sans-serif fonts such as Arial or Helvetica are also best to ensure readability.
• Think about order.  When formatting each line item of work experience, list the company name first, followed by the job location (city, state), your job title, and your start and end dates. Some résumés can get lost if the dates are listed before the job title. 

8. Prioritize relevant keywords. 

Tailoring your skills to include language from the job posting is an important way to let both the applicant tracking system and, eventually, a hiring manager, see how your prior qualifications tie into the job requirements. But just because you have a résumé full of keywords doesn’t mean you’ll automatically get an interview. “The ATS isn’t there to help the job seeker, it is there to help the employer review your skills against their most important qualifications,” says Ashley Watkins, a career coach and résumé writer with Write Step Résumés LLC. 

9. Craft compelling and concise bullet points.

The goal of a résumé is to list your accomplishments, rather than every duty you performed in the role. Résumé-writing experts recommend including no more than five bullet points per prior job listed. 

• Don’t focus on tasks.  Many job seekers describe what they did every day, such as answering phones or creating marketing materials, Ms. Watkins says. “Simply copying and pasting the job description doesn’t account for the things you did great, that you did above and beyond your peers,” she says.
• Instead, explain what those tasks achieved.  Emphasize your results. Ms. Watkins suggests asking yourself “Did I save [the employer] money? Did I save time? Did I improve a process? Did I build a relationship?” These will help you format your bullet points.
• Use metrics.  Say what you achieved, then contextualize it—with figures if possible. You might not be able to put a monetary value on every accomplishment, but you can frame it by sharing details like the time it took or how many people were involved. “If you raised sales 50% in two months, that means a whole lot more than ‘I’m in charge of sales,’” Ms. Watkins says. 
• Don’t omit accomplishments that aren’t quantifiable.  Not every achievement will have metrics to show success. If there are figures, you might not always have access to them. But that shouldn’t stop you from including them, says Ms. Leavy-Detrick. Perhaps you had a positive impact on the culture of an organization, or improved a struggling relationship with a client. These efforts could help to demonstrate your  soft skills.

10. Focus on transferable skills if you lack experience.

If you are applying for a job in a new field or you are an entry-level applicant and don’t have much direct experience, don’t worry. Highlight transferable skills you have developed in the past that will serve you well in the position, says Ms. Leavy-Detrick. For example, you could play up leadership skills you developed participating in an extracurricular activity or time-management skills you learned in a prior job.

11. Go beyond your work history, and include all relevant experience.

If you are new to the workforce, or are job-hunting after being laid off, you could also include related experience that was outside of a traditional full-time job, says Ms. Watkins. For example, you can highlight volunteer work, consulting projects or educational training, all as part of making the case for your unique value, she says.

12. Don’t worry too much about gaps in your résumé.

The Covid-19 pandemic economy resulted in many people being laid off or furloughed. Ms. Watkins says the 2020 job market reminds her of 2008, when she worked as a recruiter. The expectation at that time, she says, was that candidates would have  gaps  on their résumés or list more short-term positions. While it isn’t necessary to directly address the gaps in your résumé, you should be  prepared to talk about them in an interview . “The focus should not be centered on the fact that you were furloughed or laid off, it should be focused on you and your skills and what you do that impacts the company’s bottom line in a positive way,” Ms. Watkins says.

While it is common to list the months and years you started and ended positions in the job history section, you could just use years. This will draw less attention to a six- or eight-month gap, says Ms. Leavy-Detrick. 

13. Highlight relevant skills.

It is common to  add a skills section to your résumé , outlining expertise relevant to the position. You can include languages you speak, technical skills or courses you have done. If you lack experience, you can also complete some trainings, which you can find on LinkedIn and elsewhere, related to the job you are applying for and add the courses in this section, says Ms. Jennings.

14. Prioritize work experience over education.

The professional experience you have had is often more relevant to the position than your education history, which is why the work experience should be listed first. In the “Education” section, you should list where you attended college, if applicable, or the highest level of education you have attained. If you graduated with honors, you can flag that, but it isn’t necessary to list your GPA.

15. If you are early on in your career, a key résumé tip is to limit it to one page. 

If you are early on in your career, you should limit your résumé to one page. It is OK to start spilling onto a second page after you have eight to 10 years of experience, says Ms. Leavy-Detrick. 

16. Add some color for a stylish résumé that sets you apart. 

Your résumé should look clean and professional and you should keep applicant tracking systems in mind when formatting the document. But, if it is appropriate, you can add subtle accents of color in the section headings or in bars that separate sections as a way to differentiate your résumé. Ms. Leavy-Detrick doesn’t overstress the need for good design with her clients. “But it can definitely help,” she says. “When I say design, I don’t mean crazy graphic design. I mean having a polished application,” she says. “Think of it the same way you would coming dressed to an interview, it is part of your presentation, and so many people overlook this on the résumé.”

It may be appropriate to incorporate a more creative and graphic-based layout depending on the field in which you work and where you are applying. If you are applying for a position in a creative field, and you are emailing your résumé directly to a hiring manager, then it can be appropriate to use more designs, says Ms. Jennings. But if you are applying to a large company that uses an applicant tracking system or job portal, she says it is best to avoid using graphics unless you are working with a résumé writer who can help you get your resume through the system.

17. Proofread and double-check the formatting.

You may be eager to send your résumé or submit your application, but you should take the time to first check for typos and grammatical errors. You could also have a friend or family member look over it. When you are checking for errors, be sure to double-check the formatting. Sometimes the spacing can get thrown off when you save the file, so check how it looks as a saved document and, if you can, save it as a PDF before sending. 

18. Make sure the saved file name includes your name. 

Make less work for the hiring manager by including your full name in the file name of the résumé document.

What to read next

• How to Prepare for a Job Interview
• What Questions to Ask During a Job Interview
• Common Job Interview Questions and How to Answer Them
• How to Dress for a Job Interview
• How to Write a Thank-You Email After a Job Interview  
• How to Negotiate and Counter a Job Offer
• How to Negotiate Salary for a New Job: The Do’s and Don’ts
• Severance Pay: What It Is and Why You Should Negotiate a Package Before Accepting a Job

Corrections & Amplifications Ashley Watkins is a résumé writer with Write Step Résumés LLC. An earlier version of this article incorrectly said Write Steps LLC. (Corrected on Nov. 20)

Copyright ©2024 Dow Jones & Company, Inc. All Rights Reserved. 87990cbe856818d5eddac44c7b1cdeb8

Appeared in the November 23, 2020, print edition as '11 Résumé Tips to Help You Get Noticed

How to Make Your Resume Stand Out and Get a Dream Job

In today's job market, your resume is your ticket to landing that dream job.

But here's the thing: hiring managers often spend just a few seconds scanning each resume.

So, how do you make sure yours catches their eye?

Don't worry, we've got you covered. We've put together a list of game-changing tips that'll help your resume rise above the rest.

Whether you're a fresh graduate or a seasoned pro, these tricks will give your resume the edge it needs.

Ready to turn those job applications into interview invitations? Let's dive in!

Did you know that most hiring managers spend just 30 seconds scanning a resume before deciding whether to consider it further?

Well, with the right tricks up your sleeve , you can make your resume pop and grab the hiring manager’s attention from the get-go.

So, here are nine tips designed to make those crucial 30 seconds count, ensuring your resume stands out from the crowd!

#1. Understand What the Hiring Managers Are Looking For

To make your resume stand out, you need to get inside the hiring manager's head. What are they really looking for?

It's not just about matching a list of qualifications. They want someone who can solve their problems and add value to their team.

So, start by carefully reading the job description. Look for phrases that highlight the company's needs and priorities, and use them as keywords throughout your resume . Pay attention to the skills they emphasize and the challenges they mention.

Are they looking for a team player? A problem solver? An innovator?

Understanding your potential employer’s needs will help you shape your resume to show you're not just qualified, but you're the solution they've been searching for. 

#2. Tailor Your Resume to the Job Ad

Applying to every job opening with the same resume is a big no-no.

To stand out, you need to customize your resume for each position you apply to. This doesn't mean rewriting your entire work history, but rather highlighting relevant experience and using the right word choice to match the job description.

To tailor your resume, use the information found in the job posting. This shows that you've paid attention to what they're looking for, but it also helps your resume pass through applicant tracking systems (ATS) that many companies use to filter candidates.

For example, if the job ad emphasizes "project management" skills, make sure those words appear in your resume and are backed up by relevant experiences.

Remember, tailoring isn't about changing who you are or exaggerating your skills; it's about highlighting the parts of your experience that best match what this specific employer is seeking.

#3. Focus on Achievements Over Responsibilities

One of the most effective ways to make your resume stand out is to shift from listing job responsibilities to showcasing your achievements .

In most cases, hiring managers know exactly what your responsibilities were in your previous role. So, instead of simply stating what you were supposed to do in a role, highlight what you actually accomplished. 

Just compare the following two examples:

• Responsible for managing social media accounts.
• In charge of managing a team of five.
• Tasked with handling customer inquiries.
• Assigned to oversee budget reports.

This candidate has succeeded in showing the hiring manager they were doing the bare minimum in their previous role, but it’s unlikely this will help their resume stand out.

Do you want to do it right?

Use specific examples and, whenever possible, quantify your achievements with numbers. You should also use action verbs and specific metrics where possible.

Check out the following example:

• Increased Instagram followers by 50% in 6 months, resulting in a 25% boost in website traffic.

And even if you don't have exact numbers, you can still focus on results!

• Streamlined the onboarding process, reducing new hire orientation time by approximately one full day.

#4. Keep It Short and Concise

In the fast-paced professional environment, hiring managers don't have time to read lengthy resumes. The key to getting and keeping their attention is making your resume easy to scan while still including all the important information.

So, how long should your resume be ?

Aim for a one-page resume if you're early in your career and writing a resume for your first job , and only go for two pages if you’re an experienced professional with more than ten years of relevant work history. 

Focus on using clear, concise language and avoid jargon or overly complex words unless they're industry-standard terms.

• Responsible for organizing company events, which involved planning event details, coordinating with vendors, managing the budget, overseeing the event setup and execution, and ensuring that all participants had a positive experience.

To keep it short, cut out any fluff or redundant information. Additionally, try to use bullet points instead of dense paragraphs to make your content more readable.

• Successfully organized and executed company events.
• Planned event details and coordinated with vendors.
• Managed budget and oversaw event setup and execution.
• Ensured positive participant experiences.

Take a look at these free one-page resume templates here!

#5. Use a Professional Template

The visual appeal of your resume matters more than you might think.

A clean, professional-looking resume layout can make a strong first impression and help your application stand out from the stack.

Choose a template that's appropriate for your industry; creative fields might allow for more design elements, while traditional industries often prefer a more conservative look.

Whichever style you choose, make sure it's easy to read and well organized. Additionally:

• Use consistent formatting throughout, including font sizes and styles for headings and body text. 
• Incorporate white space to prevent your resume from looking cluttered.

Novoresume offers a variety of templates for different industries and professional levels. They're created in collaboration with hiring managers, so they can make your resume stand out twice as effectively as other resume templates.

Here’s how our templates compare to a basic word processor template:

#6. Don’t Forget to Proofread

A single typo or grammatical error can be the difference between landing an interview and having your resume tossed aside. That's why proofreading is crucial.

Read your resume out loud to catch awkward phrasing or missing words. Then, read it backward, starting from the bottom. This trick helps you focus on individual words rather than getting caught up in the content.

Additionally, you can ask a friend or family member to look it over too; fresh eyes can spot mistakes you might have missed.

Pay special attention to names, dates, and contact information . A mistake could cost you the opportunity to hear back from an employer.

Typos or grammar mistakes are not the only ones. Take a look at these 10+ bad resume examples to avoid making common pitfalls!

#7. Hire an Expert to Check It

Sometimes, it pays to bring in a professional.

If you're struggling to make your resume stand out or you're applying for a particularly important position, consider hiring a resume expert or career coach .

These professionals have insider knowledge of what hiring managers are looking for . They can help you highlight your strengths, downplay any weaknesses, and ensure your resume is optimized for both human readers and applicant tracking systems.

A professional can also provide objective feedback on your resume's content and design.

While this option does involve an upfront cost, think of it as an investment in your career. A polished, professional resume could lead to better job opportunities and potentially higher salary offers, making the investment well worth it in the long run.

#8. Send It Along With a Cover Letter

While your resume provides a snapshot of your skills and experience, a cover letter allows you to tell your story . Because of that, always send a cover letter with your resume unless the job posting specifically says not to.

Think of it as your chance to show personality, express enthusiasm, and address any potential concerns, like gaps in employment , that your resume might raise. Use your cover letter to highlight a few key achievements from your resume and explain how they relate to the job you're applying for.

Remember to tailor each cover letter to the specific job and company; generic cover letters are easy to spot and often get ignored. A well-crafted cover letter can set you apart from other candidates and make a hiring manager excited to read your resume.

#9. Update it Regularly

It's important to update your resume every few months, even if you're not actively job hunting.

Add new skills you've learned, projects you've completed, or achievements you've earned. This way, when an opportunity arises, you won't be scrambling to remember what you've done in the past year.

Regular updates also help you track your professional growth and identify areas where you might need to develop new skills. If you're in a fast-moving industry, keeping your resume current ensures you're always ready to seize new opportunities.

Plus, reviewing your resume regularly can be a great motivation to seek out new challenges and continue growing in your career. 

Learn about these 99+ resume statistics you should know if you want to land your dream job in 2024.

7 Essential Sections You Need (and Tips on How to Write Them)

A well-structured resume can grab a hiring manager's attention within seconds, potentially securing you an interview.

On the flip side, a poorly organized one might cost you the opportunity, no matter how qualified you are.

The key lies in knowing which sections to include and how to make them shine.

To help you with that, we've prepared a list of the essential sections you need in your resume:

#1. Contact Information

Your contact information is, in a nutshell, how employers can reach you if they’re interested.

Seems simple, right? But you'd be surprised at how many people get this section wrong.

To do it right, start with your full name in a slightly larger font to make it stand out. Include your phone number and a professional email address (stay away from nicknames). Add your location, but just city and state are enough; – no need for a full address.

If relevant to your field, include links to your LinkedIn profile or professional website. For creative professionals, consider adding your portfolio link.

And don't forget to double-check everything – a typo here could cost you an interview.

Name: John Doe

Phone: (555) 123-4567

Email: [email protected]

Location: Springfield, IL

LinkedIn: linkedin.com/in/johndoe

#2. Resume Header

Another key to grabbing the hiring manager’s attention is having an impactful resume header . That can be a resume summary or a resume objective, depending on your level of experience. 

Here’s what each involves:  

• A resume summary is a brief overview of your professional background, key skills, and significant achievements. A good summary should include
• A resume objective , on the other hand, is a statement of your career goals and how you aim to contribute to the role you are applying for. It should contain

Here’s an example of a well-written summary:

• A results-driven marketing professional with over 8 years of experience in developing and executing strategic marketing campaigns. Proven ability to increase brand awareness and drive sales growth through innovative marketing techniques and data-driven decision-making. Skilled in digital marketing, content creation, and market analysis. Known for exceptional communication skills and the ability to lead cross-functional teams to achieve business objectives.

And here is what a good objective looks like:

• Recent graduate with a degree in Data Science seeking a challenging role as a Data Analyst at XYZ Corp. Eager to apply strong analytical skills and proficiency in Python, SQL, and data visualization tools to support data-driven decision-making processes. Committed to leveraging my background in statistics and data modeling to contribute to the company’s success in a dynamic and collaborative environment.

#3. Professional Experience

This is usually the meat of your resume, where you showcase your career journey and professional achievements.

But before you can impress the hiring manager with what you’ve done, you should make sure the section looks good , too. 

Here’s how:

• List your roles in reverse chronological order , starting with your current or most recent position.
• For each role, include the company name, your job title, and dates of employment.
• Highlight key responsibilities and achievements for each role.

Now, here's where you can really shine: use bullet points to highlight your key responsibilities and, more importantly, your achievements.

Additionally, tailor this section to the job you're applying for: list only relevant work experience , emphasizing experiences and achievements most relevant to the new role. Finally, don’t forget to quantify your achievements, whenever you can. 

For example: 

Professional Experience

ABC Corporation, New York, NY Senior Marketing Manager 01/2018 – Present

• Led a team of 10 marketing professionals to execute comprehensive marketing strategies.
• Developed and launched a social media campaign that increased brand awareness by 30%.
• Managed a $500,000 marketing budget, optimizing spend to achieve a 20% increase in ROI.
• Collaborated with cross-functional teams to create and implement new product launches.

XYZ Inc., Los Angeles, CA Marketing Specialist 06/2014 – 12/2017

• Assisted in the development and execution of digital marketing campaigns.
• Conducted market research and analysis to identify new market opportunities.
• Increased website traffic by 25% through SEO and content marketing strategies.
• Created and managed email marketing campaigns, resulting in a 15% increase in open rates.

#4. Education 

When listing your education , start with your highest degree and work backward.

Include the name of the institution, your degree, and your graduation date.

If you're a recent graduate and have no work experience , you might want to add relevant coursework , academic achievements, or your GPA (if it's impressive). 

However, if you’re further along in your career, keep this section brief; your work experience will likely carry more weight.

In case you have multiple degrees, prioritize accordingly and only add the ones that are most relevant to the position you're applying for.

Don't forget to mention any ongoing education or professional development courses if they're relevant to the job. 

And remember, education isn't just about formal degrees; significant workshops or training programs can be included here too.

Your skills section is your chance to show off your professional toolbox. And hard skills alone aren’t enough - employers are looking for soft skills that are relevant to the job too.

For hard skills, list computer skills , software, tools, or specific techniques you're proficient in. But don't just put "Microsoft Office" – be specific about which programs you excel in.

For soft skills, focus on abilities like organizational skills , communication skills , or problem-solving skills , but be prepared to back these up with examples from your experience.

If you're in a technical field, consider creating a skills matrix that shows your proficiency level in each skill.

Remember to keep it honest; you should be prepared to demonstrate any skill you list here.

This is how a well-written skills section should look like:

Don’t forget to check out our article with 101 essential skills to put on a resume !

#6. Certifications and Training

This section can really set you apart, especially in fields where specific certifications are valued.

List any relevant certifications , licenses, or specialized training you've completed. Include the name of the certification, the issuing organization, and the date obtained (or "In Progress" if you're currently working on it).

If you have many, prioritize the most recent and relevant ones. And if you have certifications that require renewal, make sure to include the expiration date.

This section can be particularly impactful if you're changing careers or if your formal education doesn't directly align with the job you're applying for.

#7. Optional Sections

Depending on your field and experience, you might want to include supplemental sections to strengthen your resume .

These could include:

• Volunteer work. This is especially relevant if you have limited work experience or if it relates to your target job.
• Publications. Listing your papers, books or important essays is great for academic or writing-intensive roles.
• Awards and honors. It's always good to showcase the recognition you've received in your field.
• Hobbies and interests. Mention activities that showcase your personality, skills, or interests that might be relevant to the job.
• Professional affiliations. Mention memberships in industry organizations or associations.
• Projects. It is particularly useful for tech roles or recent graduates.
• Languages. Include any languages you are proficient in, especially if they are relevant to the job you're applying for.

These extras can help paint a fuller picture of who you are as a professional and what you bring to the table.

Just remember to keep your resume concise – only add these if they truly add value to your application.

Does your resume keep getting rejected ? Learn how to fix it with our dedicated article.

16 Common Mistakes to Avoid

Even if you put the work in, it's easy to fall into common resume pitfalls that could cost you the job.

These mistakes might seem small, but they can make a big difference in how hiring managers perceive your application.

Let's take a look at some of the most common resume mistakes to steer clear of:

• Using a generic, one-size-fits-all resume for every application.
• Using cliché phrases like "team player" or "hard worker" without backing them up.
• Neglecting to proofread, resulting in typos and grammatical errors.
• Making your resume too long or too short.
• Using an unprofessional email address.
• Including a photo (unless it's standard in your industry or country).
• Lying or exaggerating about your skills or experience.
• Forgetting to include keywords from the job description.
• Using an outdated or overly complicated format.
• Leaving unexplained gaps in your work history.
• Including salary information or not knowing how to list references on your resume .
• Overusing buzzwords or industry jargon.
• Using an unprofessional font or inconsistent formatting.
• Including personal information like age, marital status, or religious affiliations (unless relevant to the job).
• Forgetting to update contact information.
• Using passive language instead of active verbs.

Are you a beginner? Read our dedicated article and learn how to start a resume in 10 easy steps !

Key Takeaways

Before we wrap up, let's recap the most important points to remember when crafting your standout resume.

These are the key takeaways you should always keep in mind:

• Tailor your resume for each job application, using keywords from the job description.
• Focus on achievements rather than just listing job responsibilities.
• Keep your resume concise and easy to scan (1-2 pages maximum).
• Include essential sections: contact information, a strong header, education, professional experience, and skills.
• Update your resume regularly, even when not actively job hunting.
• Avoid common mistakes like using clichés, including irrelevant information, or using an unprofessional email address.

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Office Administrator CV Examples & UK Templates

Choosing the right CV format for an office administrator

Include your contact information, make use of a summary, outline your office administrator work experience: career journey to date, include the relevant key skills that make a great office administrator cv, detail your education & relevant administrative certifications, pick the right cv layout and design for an office administrator cv.

Proactive office administrators ensure everyone stays on track in the office. These talented multi-taskers wear many hats, from fielding calls and preparing professional documents to managing office supplies and organising filing systems. 

Employers are looking for office administrators who can apply their skills, experience, and high standards to ensure the office runs like a dream! So, how can you convince them that you’re the administrator they should hire?

To land this key position, you’ll need a well-written CV that shows off your proactive outlook, top-notch organisation skills, attention to detail, and team-focused approach. Get ready to launch a successful job search with our office administrator CV that demands attention!  

CV guide for an office administrator CV

Accelerate success with Resume.io. Our guides and CV examples cover over 150 professions, and our CV builder makes creating a compelling CV easier than ever.

This CV guide and corresponding office administrator CV example will cover the following:

How to write an office administrator CV

• How to add your contact information
• Using summaries
• Adding your administrative experience
• Listing education and relevant experience
• Picking the right CV design/layout

The first stage in crafting a top-tier office administrator CV is to be clear about the structure you will use. Your CV should include these key components:

• The CV header
• The CV summary (aka profile or personal statement)
• The employment history section
• The CV skills section
• The education section

Office administrators often have a broad range of duties and responsibilities, which can be tricky to condense into a concise one or two-page document. In order to create an office administrator CV that will be successful, you’ll need to fully research the role and employer so that you can tailor your CV and highlight your most impressive administrative achievements.

What is your unique selling proposition? What makes you different from other job applicants? What value can you bring to the employer? The answer to these questions is what will set you apart in this competitive job market.

Try this formula to ensure you tick all the boxes on the hiring manager’s checklist:

• Quantify achievements rather than simply listing responsibilities in your work experience section . What have you achieved in past administrative roles? Perhaps you streamlined administrative processes or implemented new systems that boosted efficiency. If so, explain how you achieved this and any positive outcomes.
• Tweak your CV for each job opportunity. Use the job description as your guide and tailor your CV so that it fully meets the criteria of the advertised role.
• Ensure professional formatting and use bullet points to break up large sections of text so recruiters can easily read and digest your information. This tends to work best in the work experience section, where bullet points can help your achievements to stand out.
• Optimise your CV with appropriate keywords from the job description. This will help you get past applicant tracking systems that many companies now use.

Always optimize your CV for ATS

Applicant Tracking Systems (ATS) use algorithms to scan CVs for keywords that match the job description, ranking them according to keyword frequency. Those CVs that rank highly are likely to earn a review by a recruiter, whereas the rest will sink to the bottom of the list. 

Highlight keywords or terms that are emphasised as important or repeated in the job description, then sprinkle these terms across your CV. For example, an office administrator job posting may list the following essential requirements: 

• “Office Administrator”
• “Customer service”
• “MS Office”
• “Communication skills”
• “Attention to detail”

Your CV profile summary, when integrating these keywords, could read: 

“Energetic Office Administrator, with a solid foundation in providing optimal administrative support and customer service in fast-paced service environments. Skilled in office software, including advanced knowledge of MS Office. Eager to apply strong communication skills and attention to detail to facilitate smooth and effective office operations.” 

In most cases, the best CV format to use for your office administrator CV is reverse chronological. This format details recent work experience listed under dated employer headings, starting with your current or most recent job and working back to earlier roles. Most hiring managers expect to see this format and, as a result, find it easy to read.

If you’re just starting out as an office administrator, the functional CV format might offer a better solution. This structure prioritises skills and strengths, with little or no focus on any work experience. While this format tackles a lack of experience, it can be viewed a bit like smoke and mirrors by recruiters who may think you’re hiding something. ATS also struggle to parse a skills-based CV as keywords are in the “wrong” place. 

A good compromise is a hybrid (combination) CV format. Often considered the offspring of the reverse chronological and functional CV, this format places equal weight on skills and experience. Perfect if you’ve acquired a little work experience as well as transferable skills.

Your CV needs to be super organised, polished, and professional—also qualities of a great office administrator. Stick to a one-page, clean, crisp, and modern CV design that is straightforward for the hiring manager to read. 

Check out our CV templates if you need some inspiration and choose the format that best suits your situation. We also have several administration CV examples you can review. 

One way to distinguish yourself from other job applicants is with an eye-pleasing CV header that draws attention to your contact information. Essentially, this is your visual brand, so it needs to communicate that you’re the full package: positive, proactive, and professional.

Make sure you use the same header design for your cover letter. By presenting your CV and accompanying cover letter as a matching pair, you’re showing your regard for cohesiveness and the finer details. Here’s what you need to include: 

• Full name & title . List your first and last name in a large font and bold text, followed by the title of the role you are pursuing.
• Professional email address . Include a straightforward email address, such as [email protected] . Avoid anything quirky or unprofessional.
• Phone number . Share a phone number where you can be easily reached, complete with a professional voicemail message.
• Location . Your full address on a CV is no longer expected. Provide your city or general location or a ‘Willing to relocate' if applicable.
• LinkedIn . Include a link to your LinkedIn profile. Just check this is updated and consistent with the information on your office administrator CV.

Don’t include:

• Social media : Avoid including any personal social media accounts, such as Instagram, X, YouTube, or Facebook.
• Personal details : Personal details, such as marital status, number of children, date of birth, and your NI number, are not expected or required on your CV.

Teddy Bennett

Office Administrator 

07911 123 456

Norwich, UK

[email protected]

LinkedIn profile

Administrative Specialist 

07911123456

5 Alderstone Terrace, Norwich, UK

Your professional summary is your initial pitch to the hiring manager, so it needs to set the tone and introduce you as an efficient, reliable, and top-notch office administrator. 

How have you reached this point in your career? What are your passions and aspirations? How do these fit with the requirements of the office administrator role? Bottom line: what can you do for this company if hired? An impressive summary will highlight your administrative talents and give the hiring manager a good sense of the value you can bring to their company.

Stick to three or four key sentences that outline your core administrative experience, top soft skills (communication, organisation, and multi-tasking) and the unique value you can offer. This could include your ability to administer multifaceted operations, your commitment to delivering seamless client care, or your proven success optimising administrative systems and processes.  

You will, of course, go into more detail elsewhere in your CV but this will give hiring managers a quick insight into what you have achieved and can achieve in the future. 

Need inspiration for your summary? Check out our related CV examples : 

• Administrative assistant example
• Personal assistant example
• Administrator example

You can find adaptable placement CV example summaries below:

Detail-oriented professional, with valuable administrative and customer service skills gained via volunteer work for a local charity. Highly organised, with the ability to manage multiple tasks concurrently to exacting standards. Articulate and confident communicator.

Experienced, proactive office administrator, who acts with tact, discretion, and professionalism at all times. Skilled in complex diary management, events coordination, and general office management. Proficient in MS Office Suite and various office management software. 

Dynamic and reliable senior administrator, with 8+ years administrative experience in the FMCG sector. Superior organisation and communication skills, applied to ensure seamless office operations and lead the administrative team. Optimised office efficiency by 35% in current role via the introduction of automated systems.

The all-important work experience section is your opportunity to show employers that you’re the perfect administrator for their office. 

Using the job description as your guide, list your current (or most recent) job at the beginning of this section, then work back in reverse chronological order to earlier roles. Just include experience relevant to your target role, covering no more than 10-15 years.

Creating dynamic, concise bullet points under each employer and role heading will make your work history more impactful. Action verbs can build even more momentum. Verbs such as ‘organised,’ ‘handled,’ ‘maintained,’ and ‘revitalised,’ can be applied to create some impact.

As an office administrator, it can sometimes be difficult to include quantifiable information when it comes to detailing achievements on your CV. While you may not have been assigned specific targets, there are bound to be areas where you have gone above and beyond to achieve results. Avoid simply listing administrative responsibilities, for example:  

• Delivered excellent patient service
• Optimised internal systems and processes to enhance performance
• Supervised junior administrators

. Offer insight into what you can achieve by describing beneficial results, such as: 

• Recognised for customer-centric approach and strong problem-solving skills, leading to an increase in client satisfaction of 25%
• Directly contributed to the practice of securing AGPAL accreditation as part of the project team tasked with optimising internal administrative policies
• Successfully trained and mentored new employees to ensure smooth integration to the administrative team

Take a look at the office administrator employment history CV sample below:

Office Administrator at Aviva, Norwich  June 2018 - Present 

• Manage calendars, schedule appointments, and coordinate meetings for senior executives
• Handle incoming and outgoing correspondence, including emails, letters, and packages
• Maintain and update filing systems, ensuring easy retrieval of important documents
• Assist with the preparation of reports, presentations, and other materials
• Liaise with various departments to ensure effective communication and collaboration

Administrative Assistant at Kettle Foods, Norwich  April 2016 - May 2018 

• Provided comprehensive administrative support to the HR department
• Maintained employee records, processed new hire paperwork, and assisted with onboarding
• Coordinated travel arrangements and expense reports for staff
• Assisted with the planning and execution of company events and meetings

How to write an office administrator CV with no experience

Writing a CV is tricky enough, but what if you’re targeting an office administrator role with zero experience? In this situation, your CV needs to highlight your potential to excel in the role whether that is via relevant education, transferable skills or experience. 

Focus on your educational background. If you’ve completed a degree, diploma, or certificate in business administration or a related field then highlight this prominently on your CV. Any training, projects, or coursework that showcase administrative skills should also be included.

Even without direct experience, it’s likely that you’ll have used a range of administrative skills in other settings. For instance, you may have had a part-time job in a local shop or worked on a group project as part of your academic studies. Both of these situations require great organisational, communication, teamwork , and problem-solving skills. Reference these skills in action in your CV will help you fill in the gaps.

Extracurricular activities can also be a huge bonus. Sports teams, clubs, volunteer work, hobbies, or interests that are relatable to the role of an office administrator can also be used to address a lack of direct work experience. 

Don’t let a lack of experience deter you from applying for an office administrator job posting that catches your eye. Employers are increasingly focusing on skills when making hiring decisions and you have more skills than you think!  

Your skills section should speak the language of the job description by including terms that are repeated and emphasised as important. This includes both hard skills and soft skills . 

Highlighting your hard (administrative) skills, such as diary management, preparing professional documentation, or organising events, could really give you an edge over the competition.

Soft skills are equally important. Administrative roles typically require top-level organisation skills as well as strong customer service, communication, and collaboration skills.  

If you’re wondering how best to outline your skills, check out our CV builder which provides examples of key skills as well as proficiency levels you can adjust. You can also include your own unique skills to add that personal touch.

Here’s what the skills box looks like in our office administrator CV template. 

• Microsoft Office Suite
• Office Management Software
• Strong Communication and Interpersonal Skills
• Excellent Organisational and Time Management Abilities
• Detail-oriented and Adaptable

Skills are easy to list, but tangible evidence is much more enticing. When writing your office administrator CV, always think of examples to back up what you are stating. Link each key skill to specific situations and positive outcomes to pique the recruiters' attention.

For example, in your professional profile and work experience, highlight your: 

• Administrative skills by showcasing the level of your experience and whether you’ve worked in SMEs or large corporate organisations.
• Technical capabilities by highlighting knowledge of systems such as MS Office Suite Google Workspace. Gmail, Dropbox, Zoom, and Expensify.
• Teamwork by describing your success working in a cross-functional team in a demanding office environment.

Interviewers will want to hear about your administrative skills in action once you move to the next stage of the recruitment process, so it’s good to be prepared. 

Follow up once on a job application if you don’t hear anything back

Sometimes your application may be overlooked due to the sheer volume of responses a recruiter receives after posting a job advert. You have nothing to lose by sending a polite follow-up email a week or so after sending your initial application and this may just put you back on the radar. Set up a spreadsheet to track your applications.

Moving on to your education section. Keep this clear and direct, with relevant degrees or diplomas in reverse chronological order. If you’ve completed a degree, you don’t need to include your earlier education. Recruiters will understand the steps you’ve taken to reach this level. 

Beyond your degree, this section is a great opportunity to list any training and professional development activities as these will be of great interest to hiring managers:

• Professional courses and certifications . Courses, workshops, and seminars improve your admin skills and show your commitment to professional development.
• In-house training . Feature any company training programs covering administration, customer service, data management, technical skills, and leadership in your CV.

Check out the education section from our adaptable CV sample below:

Bachelor of Arts in Business Administration, University of East Anglia, Norwich 

• Graduated: June 2016

Recruiters receive hundreds of CVs on a daily basis, with often little time to read them fully, so having the right CV layout and design is critical. Similar to an organised stationery cupboard, you want the reader to easily find what they are looking for.  

While a splash of colour here and there is fine, avoid adding a lot of design elements and bright colours as this can be distracting. We recommend a modern format with clear sections, professional font , and the use of colour splashes sparingly. 

The office administrator CV sample below follows these principles and uses a two-column format which is visually appealing and also maximises valuable space. 

It’s not always easy to get your CV design right the first time, but with the help of our tried and tested CV templates , you should be able to create your very own masterpiece with ease.

Office administrator text-only CV example

Highly organised and efficient office administrator with over 6 years of experience in managing day-to-day operations, providing exceptional administrative support, and ensuring smooth functioning of office procedures. Adept at multi-tasking, problem-solving, and maintaining a professional demeanour in fast-paced environments. Proficient in Microsoft Office Suite and various office management software. Committed to fostering positive relationships with colleagues, clients, and stakeholders to drive organisational success.

Employment history

Key takeaways for building an office administrator CV

In order to land the best administrative opportunities, your CV needs to showcase your stellar organisation and communication skills, strong attention to detail, flexible approach, and ability to work with professionalism and discretion.

Showcase your skill-set and tailor your CV as much as possible to the specific office administrator role and company using the job description as your guide.

Make your life easier using our online CV builder to create your office administrator CV with adaptable templates and AI-powered content.

Attractive CV templates at your fingertips