5-6 hours per day.
We can also provide any of our courses as an in-company workshop at your location, or as a virtual private training. If you would like to discuss this option, please click on the Contact Us button above, or send us an email: [email protected]
The Kepner-Tregoe (KT) CIMBA Learning Alliance was born out of CIMBA’s recognition that KT was not only one of the originators of managerial thinking process tools, but it is also one of the best at articulating and applying to solve problems. Our MBA students have the opportunity to earn a KT problem solving and decision making (PSDM) certification during their time at CIMBA. Also, the KT PSDM tools are integrated into many of CIMBA’s classes, activities, and projects.
The KT process for problem solving and decision making is used and taught in major organizations worldwide. It is a conscious, step-by-step approach for successfully solving problems, making good decisions, and analyzing potential risks and opportunities. The innovative methodologies help you maximize your critical thinking skills, systematically organize and prioritize information, set objectives, evaluate alternatives, and analyze impact. KT provides you with a common language and process that allows people with diverse content knowledge and skills to successfully resolve issues.
By learning the methodology, you will develop specific questioning techniques that will improve your ability to:
The PSDM workshop is configured into a proven, systematic learning design. The process consists of the following:
You will learn the rational process concepts in full group, then practice and apply them individually or in small groups. This will enable you to test your understanding of the concepts and benefit from a variety of perspectives.
Available as:
When faced with problems, decisions, risks, opportunities and concerns, you need the right answers - and fast. For over 60 years, Kepner-Tregoe's Problem Solving & Decision Making workshops have been helping teams and individuals think clearly to: find the root cause of problems faster, make better decisions, manage risks and opportunities, prioritize & plan the resolution of concerns and ask sharper, more incisive questions.
Join us on 17-19 October at the Hilton Garden Inn, Dublin (Custom House)
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In this county services are provided by the official KT licensee.
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Class seats guaranteed with payment. Seat reservations held for 72 hours.
Contact us to inquire for more details or have the workshop customized upon your corporate needs.
Employees at all levels who need to solve problems, make decisions, prevent or mitigate risks, leverage opportunities or prioritize & plan the resolution of issues.
Well suited for engineering, quality, operations, manufacturing, IT, customer service and maintenance.
Skills developed during this interactive workshop enable you to:
By attending the Problem Solving & Decision Making workshop and adopting Kepner-Tregoe processes, organizations have realized immediate as well as long-term return on investment. Examples include:
Date: 17-19 October 2023
Location: Hilton Garden Inn, Dublin (Custom House)
Learning Tools Included:
Lunch and tea/coffee is included, courtesy of KT
“The KT processes provided a common approach and helped sift through tons of data, ask penetrating questions, and take the emotion out of decision making.” — CEO, consumer products company
“I used to be afraid to be assigned a root cause evaluation, but not anymore. I know that I just need to follow a systematic process and get the right people involved.” — Maintenance Supervisor
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Showcase your skills.
The KT Badge Program is a visible recognition of your rational process skills. Your Kepner-Tregoe Digital Badges can be shown on your social media profile page, your email signature, and your personal website. And finally the authenticity of your KT badge can be validated on our website portal.
The Foundation Badge is the starting point and highlights that you have attended a KT training program. Once you have begun applying the KT technologies you will progress through the levels of Practitioner, Advanced, and ultimately, achieve recognition as a KT Expert.
If you have successfully participated in this workshop, you are eligible to receive the KT Foundations Badge. Click to find out more about our Badge Program:
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In the dynamic world of business, the ability to efficiently solve problems and make decisions is crucial for success. The Kepner-Tregoe technique, developed by Charles H. Kepner and Benjamin B. Tregoe, is a structured methodology that aids in the systematic analysis and resolution of problems. This blog post delves into the essence of the Kepner-Tregoe technique, exploring its key components and benefits.
The Kepner-Tregoe technique is a problem-solving and decision-making framework that provides a systematic approach for identifying, analyzing, and resolving issues. It consists of four main processes:
Problem Analysis : This process involves defining the problem, understanding its nature, and diagnosing the root cause. By distinguishing between what is known and unknown, the problem is clarified, making it easier to identify potential solutions.
Decision Analysis : This step is crucial for making informed decisions. It involves evaluating alternatives against a set of objectives and identifying the risks associated with each option. This helps in selecting the most feasible and beneficial solution.
Potential Problem (or Opportunity) Analysis : Here, the focus shifts to forecasting future issues or opportunities. This proactive approach helps in preparing for potential challenges and capitalizing on opportunities that may arise from the decision made.
Situation Appraisal : This involves assessing the situation to prioritize issues, plan the next steps, and allocate resources effectively. It helps in managing multiple problems or decisions simultaneously.
Enhanced Problem-Solving Skills : The technique fosters a deep understanding of the problem, leading to more effective solutions.
Improved Decision-Making : By systematically evaluating alternatives, the technique ensures that decisions are well-informed and aligned with objectives.
Risk Management : It helps in identifying potential risks and prepares organizations to mitigate them effectively.
Efficient Resource Allocation : By prioritizing issues, the technique ensures that resources are used optimally.
Fosters Team Collaboration : The structured approach encourages teamwork and clear communication, making it easier to reach a consensus.
To effectively implement the Kepner-Tregoe technique, organizations should:
Train Employees : Provide training to develop the necessary skills for applying the technique.
Encourage a Systematic Approach : Foster a culture where problems are approached methodically, using the Kepner-Tregoe processes.
Utilize in Various Scenarios : Apply the technique across different types of problems and decisions to maximize its benefits.
Regularly Review and Refine : Continuously assess the effectiveness of the technique and make adjustments as needed.
The Kepner-Tregoe technique is a powerful tool for organizations seeking to enhance their problem-solving and decision-making capabilities. By providing a structured approach, it not only leads to better outcomes but also promotes a culture of strategic thinking and collaboration. Implementing this technique can be a game-changer for businesses aiming to navigate complexities with greater confidence and efficiency.
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Skills developed during a Kepner-Tregoe Problem Solving & Decision Making (PSDM) workshop enable you to: Conduct root cause analysis (RCA) on complex problems. Make tough decisions aligned with operational priorities. Identify and plan for the resolution of high-priority issues. Understand and proactively manage risks and opportunities.
Kepner-Tregoe workshops are held in many major cities throughout the world and are open for enrollment with the option to attend a public or a virtual class at a time that suits your schedule. You will learn KT concepts and practice realistic case studies with peers from many different industries.
KT LiveOnLine delivers targeted learning, which is ideal for those seeking to learn one aspect of the Problem Solving and Decision Making training suite—or group them together. Led by an experienced instructor. Includes 30 minutes of live one-on-one coaching—post workshop. KT LiveOnLine connects you with the most effective learning strategies.
Kepner-Tregoe LiveOnLine provides individuals and teams an efficient way to learn KT's Clear-Thinking processes from wherever they are—with no travel required. Led by an experienced instructor, KT LiveOnLine utilizes a web meeting platform to provide you access to the specific problem-solving and decision-making skills you want to develop. With its flexible format, you can choose to learn ...
Workshop Overview When faced with a problem or decision, you need the right answer - and fast. For over 65 years, KT's Problem Solving & Decision Making workshops have been helping teams and individuals find the root cause of problems faster, make better decisions, manage risk, and prioritize what to work on first.
Workshop Overview. When faced with a problem or decision, you need the right answer—and fast. For over 60 years, KT's Problem Solving & Decision Making workshops have been helping teams and individuals find the root cause of problems faster, make better decisions, manage risk, and prioritize what to work on first.
2024 Public Session Workshops ... Problem Solving and Decision Making. More info. IN-PERSON Singapore. Singapore: Aug 28-30: Singapore: Nov 13-15: Malaysia. Kuala Lumpur: Jun 25-27: Penang: Jul 16-18: Kuala Lumpur: ... Decision Making for Leaders. More info. IN-PERSON Malaysia. Kuala Lumpur: Sep 12 . KT Frontline. More info. IN-PERSON
The workshop is recommended for managers at all levels, from supervisors, project and middle managers to top executives. Employees, staff and team members that participate in problem solving and decision making or implementation are encouraged to attend. The workshop will provide nearly anyone with concise and comprehensive concepts that can be applied immediately.
Workshop Overview When faced with a problem or decision, you need the right answer - and fast. For over 65 years, KT's Problem Solving & Decision Making workshops have been helping teams and individuals find the root cause of problems faster, make better decisions, manage risk, and prioritize what to work on first.
Kepner-Tregoe online store. Purchase Intro to Problem Solving and KT Refresher eLearning courses with a credit card or your PayPal account. These self-paced courses will introduce you to the world of problem solving or help refresher your KT process skills.
Kepner-Tregoe UK & Ireland public course dates. Online and classroom training options. Develop your problem solving skills, learn an advanced decision making process, manage risk.
Kepner-Tregoe training | Join us to learn advanced root cause analysis and decision making skills. Learn the Kepner-Tregoe Problem Analysis method.
Kepner-Tregoe builds advanced critical thinking skills that optimize data, knowledge and experience to solve problems, make decisions, set priorities and manage risk. KT provides a foundation for working purposefully in a challenging environment. By integrating skills application during training and arming learners with ongoing support, Kepner ...
The purpose of this pre-workshop information is to prepare you to attend the KT Problem Solving and Decision Making workshop. It includes workshop objectives, a description of the learning process, and instructions on how to prepare for the workshop.
The KT process for problem solving and decision making is used and taught in major organizations worldwide. It is a conscious, step-by-step approach for successfully solving problems, making good decisions, and analyzing potential risks and opportunities. The innovative methodologies help you maximize your critical thinking skills, systematically organize and prioritize information, set ...
Workshop Overview Kepner-Tregoe's Problem Management workshop provides a time-tested, systematic approach to help resolve technical and IT issues and get to root cause fast. Our best practice ITIL®-recognized troubleshooting methodology helps minimize negative business impact and increase IT stability. This is accomplished by reducing time-to-resolution through efficient data gathering and ...
Challenges Opportunities Results When faced with problems, decisions, risks, opportunities and concerns, you need the right answers— and fast. For over 60 years, KT's Problem Solving & Decision Making workshops have been helping teams and individuals think clearly to: find the root cause of problems faster; make better decisions; manage risk and opportunity; prioritize and plan the ...
When faced with problems, decisions, risks, opportunities and concerns, you need the right answers - and fast. For over 60 years, Kepner-Tregoe's Problem Solving & Decision Making workshops have been helping teams and individuals think clearly to: find the root cause of problems faster, make better decisions, manage risks and opportunities, prioritize & plan the resolution of concerns and ask ...
The KT process for problem solving and decision making is used and taught in major organizations worldwide. It is a conscious, step-by-step approach for successfully solving problems, making good decisions, and analyzing potential risks and opportunities. The innovative methodologies help you maximize your critical thinking skills ...
With Kepner-Tregoe's Analytic Troubleshooting workshop, you will consistently increase the operational efficiency of your production environment by getting to the root cause of problems - and fixing them for good.
The Kepner-Tregoe technique is a problem-solving and decision-making framework that provides a systematic approach for identifying, analyzing, and resolving issues. It consists of four main processes: Problem Analysis: This process involves defining the problem, understanding its nature, and diagnosing the root cause.
Problem Solving & Decision Making : join us to learn advanced root cause analysis and decision making skills
Workshop Overview When faced with a problem or decision, you need the right answer—and fast. For over 60 years, KT's Problem Solving & Decision Making workshops have been helping teams and individuals find the root cause of problems faster, make better decisions, manage risk, and prioritize what to work on first.