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Account balance, usage, services, bills and more, all on one dashboard.

Small Business

Be unstoppable with unlimited data on Infinite plans.

Carry-over data, take up to 50% unused data into next month, free 1 hour delivery, dubai orders only, made between 9am-4pm., free shipping, contract options, no contract & 12 month contract, when you buy with plan, buy your new line in just a few clicks, free delivery, no delivery charges on the orders, affordable terms, 12, 24 or 36 device installments.

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AED 325 / month + 5% VAT

Business infinite plan 325, endless national data, 2 gb roaming data, 2500 mins national calls, 500 mins international calls, 200 sms national, - international, - incoming roaming, - outgoing roaming, 10,000 100% discount business calling circle minutes, silver premium number, 50 mbps data speed, aed 600 / month + 5% vat, business infinite plan 600, unlimited national data, 10 gb roaming data, 6000 mins national calls, 1000 mins international calls, 300 mins incoming & outgoing roaming, gold premium number, full speed data speed, aed 1000 / month + 5% vat, business infinite plan 1000, 40 gb roaming data, unlimited national calls, unlimited international calls, 300 sms national, 300 sms international, 500 mins incoming roaming, 1000 mins outgoing roaming, platinum premium number, 0 premium number, aed 125 / month + 5% vat, business infinite plan 125, - roaming data, 750 mins national calls, - international calls, 100 sms national, - international sms, 10,000 business calling circle minutes, - premium number, 3 mbps data speed, aed 200 / month + 5% vat, business infinite plan 200, 250 mb roaming data, 1500 mins national calls, 130 sms national, 10 mpbs data speed, 1000 international calls, 450 mins national calls, 200 mins international calls, 900 mins national calls, 400 mins international calls, 65 sms national, 65 sms international, 10 mbps data speed, good to know, please select sim type.

How are the minutes charged in these plans? Minutes are charged per minute for the free minutes in the bundle, and any usage out of the bundle.
How will I be charged for the offer on my first bill? Your first bill will include the full month charges.
Will I be notified before the expiry of the plan contract? Yes, you will receive an SMS one month before the expiry of your minimum term (i.e. contract period). You will also be contacted by one of our dedicated team members to help you renew your offer.
How will the plan appear on my bill? The plan will be displayed as “Business Infinite Plan”.
Are the unlimited minutes really unlimited? Yes, they really are unlimited.
What type of calls can I make with the unlimited national minutes? Unlimited National minutes are only valid for mobile and fixed calls within the UAE. The Unlimited National minutes are not applicable for Roaming.
What type of calls can I make with the unlimited international minutes? Unlimited International minutes can be used for international outgoing calls, from the UAE for the covered destinations. They are not applicable for roaming.
What destinations can I call with my unlimited International minutes? The free minutes for Plan 125, and Plan 200 are applicable for 181 destinations each. For Plan 325, Plan 600, and Plan 1000, the free international minutes apply to 165 destinations. Visit du.ae/idd for the complete list of destinations.
Roaming minutes and data benefits can be used in the preferred countries and our Roaming Partner Networks. Visit du.ae/preferredcountries for the full list.
Bundles with incoming minutes only cover roaming-call-forward charges. Interoperate termination charges [IOT] are not covered.
Incoming and outgoing cover both incoming (roaming-call-forward charges) and outgoing calls. Interoperate termination charges [IOT] are not covered.
After consuming your plan’s roaming minutes, if any, incoming calls, outgoing calls and data are all charged as per standard rates or Easy Roaming rates if your Easy Roaming service is active.
Roaming minutes’ packages are not built on real-time billing, hence consumption of the benefits cannot be tracked and there will be no usage notification, including on full consumption.
Roaming usage does not include Lebanon and in-flight operators.
There are some LTE handsets designed to send and receive minor data sessions, even though the mobile data feature is turned off. To avoid these excess data charges, either buy a roaming data bundle or change your device’s network from LTE to 3G.
Non-preferred networks will have standard tariffs set out on the du website, du.ae/smallbusiness/mobile/roaming/detail
du may, at its discretion and without notice, remove or modify any preferred roaming countries and operators. It is recommended that, before travelling, you check the current list on du.ae/personal/mobile/visiting-roaming/roaming-preferred-partners so you are fully aware of which countries we have roaming partners in and who those operators are.
Can I subscribe to device offers with the Business Infinite Plans? Yes, our device instalment offers are available on top of the Business Infinite Plans. Please contact our sales channels for the latest offers on devices.
Where can I subscribe to the Business Infinite Plans? You can subscribe to the Business Infinite Plans through our du retail shops, roadshows, business centres and your Account Manager.
Can I upgrade or downgrade my plan within the Business Infinite Plans? You can upgrade to a higher-rate plan without any foreclosure fees. However, you must pay the foreclosure fee for the downgrade.
Will I still be charged the full monthly fee if my line gets suspended within my contract? Yes. Since the plans are associated with a minimum term, you will be charged the monthly recurring fee during the suspension.
If I subscribe to the Business Infinite Plans within this month, will I get the full benefits immediately? If you subscribe within this month’s bill cycle, your rate plan voice minutes will be prorated. However, your data and will be granted in full. As for the following month, all the benefits and fees will fully apply.
What happens after the minimum term is complete? You will continue to enjoy your Business Infinite Plan benefits. If you choose to cancel your line after the end of your minimum term, no termination fee will apply to your plan. However, if you still have other active contracts such as, a device that has not completed its minimum term, then a fee will apply.
Can I still get one of the Business Infinite Plans, if I am an existing Business Mobile customer? Yes.
What is the activation fee? A fee of AED 55 is applicable for the activation of your SIM card.
Terms & conditions We encourage you to read our terms and conditions carefully. Your access to our website and your use or purchase of any of our products or services imply that you have read and accepted the terms and conditions. Click here to read the full terms and conditions.

Managing DU Postpaid Business Plans: Balance Checks & More

Managing DU Postpaid Business Plans

In the fast-paced business world of the MENA region, staying connected and managing your expenses efficiently is crucial. For UAE businesses, DU’s postpaid plans are a popular choice, offering flexibility, convenience, and reliability. But are you making the most out of your DU postpaid business plan? In this comprehensive tutorial, we will walk you through the essentials of managing your DU postpaid plan, from balance checks to optimizing your usage. Whether you’re a startup or an established enterprise, this guide is your key to cost-effective communication and seamless operations.

Understanding DU Postpaid Business Plans

Mena startups raised $101 million in August 2023

Before diving into the nitty-gritty details, let’s start with a brief overview of DU’s postpaid business plans. These plans offer businesses a range of options, with varying data and talk-time allowances to suit your specific needs. They also come with exciting add-ons, such as international calling and data roaming packages. The flexibility of postpaid plans means you can adjust your services as your business grows.

Checking Your DU Postpaid Business Plan Balance The first step to managing your DU postpaid plan effectively is keeping a close eye on your balance. No one likes the surprise of an unexpectedly high bill. Here’s how you can check your balance:

Online Account: DU provides a user-friendly online portal where you can log in and access your account details, including your balance. This is a convenient and immediate way to check your usage.

DU Mobile App: Download the DU mobile app for a quick and easy way to check your balance and usage. The app is available for both iOS and Android devices.

Text Message: You can also check your balance by sending a text message with a specific code. DU customer support can provide you with the exact code for this service.

Customer Service Hotline: Alternatively, you can simply call DU’s customer service hotline and inquire about your balance.

Managing Your Usage

Now that you know how to check your balance, it’s time to learn how to manage your usage efficiently to avoid any unwelcome surprises on your bill. Here are some key tips:

Set Usage Alerts: DU allows you to set usage alerts. You can choose to receive notifications when you reach a certain data or talk-time limit. This helps you stay in control of your consumption.

Analyze Usage Trends: Regularly review your usage trends. Look for patterns to understand when and where your data and talk-time is being utilized the most. This can help you optimize your plan accordingly.

Opt for Data Packages: If your business relies heavily on data, consider opting for data packages. DU offers various data bundles, allowing you to get the most value out of your plan.

International Calling and Roaming

For businesses with international operations or clients, DU offers add-ons for international calling and data roaming. These add-ons are designed to make international communication more affordable and convenient. Here’s what you need to know:

International Calling: DU provides international calling packages tailored to different regions. These packages can significantly reduce your international calling costs, making it easier to stay connected with clients and partners worldwide.

Data Roaming: When your business takes you abroad, DU’s data roaming packages ensure that you can stay connected without breaking the bank. These packages offer data at reasonable rates, helping you avoid exorbitant roaming charges.

Bill Payment and Payment Methods

Managing your DU postpaid plan also involves handling your bills efficiently. DU offers various methods for bill payment:

Online Payments: You can easily pay your bill online through the DU website or app. This is a hassle-free way to settle your dues.

Auto-Pay: Set up auto-payments to ensure that your bills are paid on time every month. This is a convenient option for busy business owners.

Payment Centers: DU has numerous payment centers across the UAE where you can pay your bills in person.

Bank Payments: You can also pay your DU bill through most major banks in the UAE. Contact your bank to inquire about their bill payment services.

DU Customer Support

DU’s customer support is there to assist you with any questions or concerns you may have about your postpaid plan. You can reach out to them through various channels:

Hotline: DU’s customer service hotline is available 24/7, making it convenient for you to get assistance at any time.

Online Chat: If you prefer online communication, DU offers a live chat option on their website.

Email: You can also send your inquiries or concerns via email. DU’s customer support typically responds within a reasonable timeframe.

Managing your DU postpaid business plan doesn’t have to be a daunting task. With the right knowledge and tools, you can keep your communication costs in check, stay connected internationally, and ensure your bills are paid promptly. By regularly checking your balance, monitoring your usage, and taking advantage of DU’s additional services, you can make the most of your postpaid plan while saving your business valuable resources.

So, whether you’re a small startup or a large corporation, remember that DU’s postpaid business plans are designed to meet your specific needs. Take the time to explore the DU website, use the mobile app, and reach out to their customer support when you need assistance. With DU, your business communication will be smoother, more cost-effective, and more efficient.

Now, it’s over to you! Start managing your DU postpaid business plan effectively today, and watch your business thrive in the vibrant landscape of the MENA region.

If you have any questions or need further assistance, feel free to reach out to DU’s dedicated customer support team. They are ready to help you navigate your DU postpaid journey with ease.