• Practice task 1
  • Practice task 2
  • Practice task 3

Practice task 4

  • Practice task 5

Read the case study, then answer the questions that follow.

Ingrid is a community services worker in a large team. Ingrid’s team attends a weekly team meeting to discuss important service changes and give an area report.

Ingrid was offended by something her supervisor Sandra said as this week’s meeting. She felt like Sandra was saying that all the other service areas were doing well and that Ingrid’s service area was under performing.

When Ingrid was giving her service update she felt like Sandra wasn’t even listening and that when Sandra did respond her responses were not related to the information Ingrid was providing.

At the end of the meeting Ingrid was unsure what follow up actions she should do next and didn’t even know what the point of the meeting was.

There are three questions.

Spiral

CHCCOM005 Release 2, Aspire v1.1 © 2015 Aspire Training & Consulting Ltd trading as Aspire Learning Resources

using the information that you have discovered about Herriot's...

using the information that you have discovered about Herriot's...

using the information that you have discovered about Herriot's reported abuse in Herriot's case study and role plays (Assessment Tasks 2 and 3), complete the Report of a Reasonable Suspicion of Child Abuse and/or Neglect form to report the suspected abuse to the appropriate authorities

Answer & Explanation

  • A Disclosure of Suspicion Supported by Reasonable Evidence of Child Abuse and/or Neglect 1. The name, address, and other contact information for Herriot: John Herriot is the name of the character Herriot. His location is 1234 Broad Street, Melbourne, and his phone number is 123-456-7890. You may get in touch with him. 2. The identity of the individual filing the report, including their address and any other relevant contact information: Jane Doe is identified as the individual who is providing the report here. Her location is 1234 Broad Street, Melbourne, and her phone number is 123-456-7890, and you may reach her there. 3. The name of the kid or children concerned, along with their age and gender: Herriot is the name of the youngster in question in this situation. He will be six this year and is a boy. 4. The name of the child's parent(s) or legal guardian(s), together with their contact information: Jane Doe is the name of the person who is the child's parent. Her contact details are 123-456-7890. 5. The kind of abuse or neglect that was committed: The abuse takes a physical form in most cases. Herriot is covered with bruises all over his body, including his face, arms, and legs. Additionally, he has said that his father punches him. 6. The date(s) on which the abuse or neglect took place: The incident of abuse or neglect took place on October 12th, 2020. 7. The location of the abusive or neglectful behavior: The victim was abused or neglected in their family home, which was located at 1234 Broad Street in Melbourne. 8. Any further information that may be pertinent: The fact that his father screams at him and calls him names is another thing that Herriot has revealed.  
  • The individual who is filing this complaint has grounds to believe that Herriot's father has been physically or emotionally abusing him. At least one instance of what looks to be physical abuse has taken place. The assault has happened on several occasions. Herriot claims that his father is a violent person, which is supported by the fact that he has bruises on his face, arms, and legs. It indicates that the abuse is continuous and is taking place inside the household in question.

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case study 5 herriot

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BMJ UK

Public perception of vets rooted in romanticised James Herriot fiction rather than fact

Bucolic fantasy world in which male vet gets paid in slices of cake still informs expectations of profession, say vet leaders 

The public perception of vets is rooted in romanticised James Herriot fiction rather than the commercial realities of modern day practice, say vet leaders, in this week’s issue of the  Vet Record .

The popular and much loved James Herriot novels, which were also televised in the 1970s and 1980s, depict a bucolic fantasy world in which a male vet gets paid in slices of cake--a misguided image that still informs expectations of the profession today, they say.

Herriot, the  nom de plume  of real life Yorkshire vet Alf Wight, practised in the 1940s and 1950s. He was often portrayed as working long hours, doing favours for clients for free, and with scarcely any mention of how he made ends meet.

Speaking to  Vet Record  about Herriot’s legacy, Henry Tremaine, a specialist in equine surgery and dentistry, said: “The nostalgic thing is of this romantic life driving around in an old car being appreciated by the clients - but actually the reality is working very long hours in stressful conditions with poor reward, being poorly equipped, and with unappreciative clients.”

He added: “That’s being consigned to history - gradually - but I think the public still cling onto the notion that that’s what a vet’s life is.”

His comments echo those of British Small Animal Veterinary Association president, Sue Patterson, who earlier this year blamed James Herriot for the assumption among some clients that vets’ love of animals would make them prepared to work for nothing. 

“I think James Herriot is to blame because we’re all supposed to love animals and work for nothing, but we all run businesses,” she pointed out.

And at the British Equine Veterinary Association (BEVA) Congress earlier this month, another vet, who graduated in 1992, criticised the Herriot legacy for making it harder for vets to achieve a good work-life balance.

“We’ve been left in that Herriot mentality, and it was a nightmare,” said equine vet and congress speaker, Ben Mayes. He didn’t want the next generation of vets to suffer the same fate, he said.

A series of six case studies in this week’s issue show just how outdated the Herriot depiction of a vet’s life is, although “there is still clearly some way to go before it [the profession] is truly representative of the client population it serves,” acknowledges  Vet Record  senior reporter, Josh Loeb, who spoke to all the vets featured in the series.

The case studies, which reflect vets who have pursued their careers through non-traditional routes, include Peter Harlech Jones. He was the British Veterinary Association’s (BVA) first openly gay president and the first head of the veterinary unit at the medicines regulator, the European Medicines Agency.

Daniella Dos Santos, the BVA’s new, and youngest ever president, grew up in a working class immigrant family in inner city London and had to fund her own studies.

Enrique Vega uprooted from his native Spain to work in England. He now sits on the Veterinary Products Committee and is a member of the Veterinary Public Health Association’s Council.

“James Herriot continues to inspire vets and future vets, and we know from our own research that he along with other vets in literature is still very popular across the profession,” comments Daniella Dos Santos. 

“At the same time, the profession is very different to what was depicted in the age of Herriot and it continues to undergo significant change,” she says. “We need to make sure that there is a diverse range of role models in place that reflect modern demographics and modern ways of working while continuing to inspire future generations of vets.”

Adele waters,  Vet Record  editor, added: “James Herriot may be a popular cultural figure, but he is 70 years out of date and we should retire him gracefully. With 60 per cent of UK vets being female, Herriot is no longer representative of the modern working vet, and today we should really be talking about Jane Herriot instead.” [Ends] 20/09/2019

Notes for editors News:  Vets labouring under legacy of bygone era Feature:  Herriot is no longer the face of the profession News:  Herriot’s way not fit for modern practice

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Heriot Watt University

Heriot-Watt University

Fed up of time-consuming health and safety reporting, Herriot-Watt University uses Info Exchange to digitise and simplify it's processes.

About Herriot-Watt University

Founded in 1821, Heriot-Watt has a rich heritage and is valued for its pioneering research informed by the global needs of business and industry. The university hosts over 7,000 students and prides itself on being one of the leading universities in the UK.

Increasing visibility and scope across all business processes

Before Heriot-Watt implemented a digital system, they faced the same challenges as many other organisations when trying to manage many processes using paper-based systems.

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"Info Exchange has enabled us to have access to the right information, in the right place and at the right time. This is the functionality we need to be able to react to things and resolve any issues that may occur."

Before they implemented a digital health and safety process, the victim of an accident would complete a paper form that would then be sent to their local safety officer to review and add comments. This would then have to be passed to their health and safety team as a physical document. As a result, the time it took to complete this process could range from a few days to a few weeks and there were often times where the paper forms would be lost. A similar, cumbersome process was involved with the security teams at the university. If an incident happened, the team had to search through over 50 paper forms to find the right one to complete and then pass to various people. As a result of this, the visibility of the accidents and incidents across the university was poor, the paper forms resulted in a duplication of effort and there were delayed response times. In 2014, Heriot-Watt decided to digitise their processes. Lorraine commented that “students are constantly on their phones, so using the new technology means we have direct access to communicate with them.”

The software platform enabled Heriot-Watt to have the right information, in the right place and at the right time which is imperative to the immediate response to any accidents or incidents.

It enabled them to save time as they had the functionality to report accident rates and trends at the touch of a button, something that would normally take Lorraine and her team weeks to complete. The use of remote forms means that everyone has access to the system instantly, improving the data collection to all. Since implementing the system, Heriot-Watt have extended their use to include travel declarations. This was a key feature for Lorraine when students were caught up in the terrorist attack that took place in Strasbourg in December 2018. They were able to locate all their students within 20 minutes and communicate with them to ensure they were safe.  Historically, this was something that would have previously taken up to 48 hours to complete when they didn’t have a digitised solution to enable this. Lorraine has been so impressed with Info Exchange that she has extended the scope of the software to include driver declarations and even supply chain management.

Discover more about Info Exchange

See exactly how our software can work within your current processes to help you grow a positive safety culture.

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Heriot-Watt Case Study

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