how to write a cover letter for aged care worker

Clinical psychology

• Anxiety disorders
• Feeding and eating disorders
• Mood disorders
• Neuro-developmental disorders
• Personality disorders
• Affirmations
• Cover Letters
• Relationships
• Resignation & Leave letters

Psychotherapy

Personality.

Table of Contents

Cover letter for aged care jobs (5 samples)

As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.

The Optimistminds editorial team is made up of psychologists, psychiatrists and mental health professionals. Each article is written by a team member with exposure to and experience in the subject matter.  The article then gets reviewed by a more senior editorial member. This is someone with extensive knowledge of the subject matter and highly cited published material.

This blog post will show samples of “cover letters for aged care jobs.”

How to write a cover letter for an aged care job

A great aged care job cover letter is important in your job search journey as it helps your employer identify who you are and what you can offer to the organization. 

When writing an aged care job cover letter, these are some of the important things to include in your letter:

• Address the employer with a formal salutation. For example, “Dear/Hello (name of the recipient).” If you do not know the recipient’s name, you can refer to them as the hiring manager.
• The next step is to state the position you are applying for and how you found the opening. 
• Make a brief statement about why you’re interested in the position.
• State your skills and work experience. Ensure your skills and experiences are similar to the job position. When highlighting skills, provide the accomplishment you have achieved. 
• Conclude your letter with a forward-looking statement. For example, “I look forward to discussing the position further.”

“Sandra Dawson

55 Southerly Drive,

Sydney, NSW 4017

+61 7 4567 0244

[email protected]

Dear Ms. Haney,

I am writing to express my interest in the position of aged care worker with Golden Care. I have several years of experience working as an assistant in an aged care facility that I believe can help me fulfil my duties as an aged care worker. As an employee with Golden Care, I hope to develop new skills that can help me advance my career in the medical industry.

I believe my passion and determination to become a professional in this industry make me an ideal candidate for the position of an aged care worker. I graduated from Southerly High School in November 2014. After graduating from high school, I gained employment as an assistant with Mobile Carers providing care for the elderly in their homes. I don’t have any qualifications yet, but I believe my passion for caring for others can help me develop new skills and knowledge with Golden Care.

I look forward to working with Golden Care because I strongly believe in its values of forming strong relationships with its patients. In my personal life, I try to maintain and foster healthy relationships with my friends, family and past patients.

Thank you for considering my application and I look forward to discussing my future with Golden Care in person.

Kind regards,

Sandra Dawson”

“Georgia Stokes

476 Westly Road,

+61 7 1674 2956

[email protected]

Dear Mr. Ford,

I am writing to express my interest in the position of aged care worker with Health Care United. I have completed a Certificate III in Individual Support and gained several years of experience working in an aged care facility that I believe can help me fulfil my duties as an aged carer. As an employee of Health Care United, I hope to advance my skills and knowledge to provide the best support I can for my patients.

I believe my skills and qualifications make me an ideal match for the role of an aged care worker. I graduated from Westly High School in November 2014. After graduating from high school, I completed a Certificate III in Individual Support and an online course in Aged Care (Home and Community. I believe these qualifications have provided me with the skills and knowledge to perform my duties as an aged care worker with professionalism and expertise.

I look forward to working with Health Care United because I strongly believe in its values of treating everyone equally and with respect. In my personal life, I try to uphold these values regardless of who I’m interacting with.

Thank you for considering my application and I look forward to discussing my future with Health Care United in person.

Georgia Stokes”

“Gabriella Drake-Brockman

Aged Care Worker

36 Frauds Road

Togo, VIC 3896

+61 (03) 8822 4328

[email protected]

linkedin.com/in/gabriella.db

Conondale, 3/29/2022

Ms. Emma Bavister

Head of Human Resources

Hawks’ Nest

95 McLachlan Street

Blackheath, VIC 3401

My name is Gabriella, and I’ve worked in aged care for almost 5 years. However, it’s not years that I measure that experience with, but people I came across and managed to help.

You see, during my time at Community Aged Care and Conrad & Murray, I have met and assisted over 300 hundred service users. All of them with a unique, rich story. I remember their names, their conditions, their struggles, and their joys. And that’s what makes me so sure I made the right career choice—and a difference.

Sentimental things aside, I am a specialist who constantly learns and acquires new skills. I try to receive a new certification every year, and I add competencies that make me a more versatile professional. First aid, restorative care, knowledge of medications and nutrition are just a few of the things I can offer. I also have a personal vehicle and over 6 years of driving experience. 

As far as I’m aware, Hawks’ Nest specializes in dementia care. I volunteer at The Haven Day Centre, providing service to people with memory loss and dementia. Being also a board member there, I’m very familiar with the challenges, and I am willing to bring my expertise to Hawks’ Nest.

I would love to schedule a call to discuss how I could contribute to Hawks’ Nest’s future development. I have some actionable ideas, which I’d be happy to share.

Gabriella Drake-Brockman

linkedin.com/in/gabriella.db”

I am interested in the position of carer with your aged care facility. I have experience in providing personal care to elderly individuals and am confident that I would be a valuable addition to your team. 

I am a compassionate individual who takes pride in providing quality care for those who need it most. I have the patience and dedication necessary to provide assistance to those who are unable to complete tasks independently. Above all, I believe that respect and dignity must be at the forefront of my interactions with residents. 

Please don’t hesitate to contact me for further information or to schedule an interview. Thank you for your time and consideration. 

Sincerely, 

“May 24, 2022

Mr. Anthony Parker

Sava Senior Care

9642 Caporal Street

Newport, RI 38474

Dear Mr. Parker:

Your job advertisement on indeed.com depicts that you are looking for an energetic person to fill your aged care worker position. I deem myself an excellent candidate for this position because I possess relevant experience, compassion, and a calm temperament to work effectively with the elderly.

Since I have worked for older adults for almost five years now, I am familiar with the ins and outs of this job. I comprehend that it is often challenging to work with residents who are suffering from dementia, Alzheimer’s, or other disorders; I strive hard to understand each resident’s ailment and manage to work with them accordingly. Moreover, I have a strong knowledge of medication administration and CPR, and First Aid; I am on my toes all the time where resident care is concerned.

I look forward to meeting with you to discuss your requirements and my competencies in detail. I will call your office next week to find the suitability of my candidacy. Please feel free to call me at (000) 999-6258 if you need any additional information.

Thank you for your consideration.

Thomas Johnson”

Frequently Asked Questions:

What 3 main points should be included in your cover letter.

According to Siegel boils, “Show enthusiasm, show you’ve done the research, and show you want to come in there and make a contribution,”

What makes a good support worker’s personal statement?

“Highly focused and energetic support worker with 10 years of experience in the care sector. I am known by colleagues and patients for being reliable, compassionate, caring, and empathetic. I do my best to always work according to a client’s instructions when following care and medication plans.”

If you like this blog post, please leave your comments and questions below.

https://au.indeed.com/career-advice/resumes-cover-letters/cover-letter-for-aged-care

https://zety.com/au/blog/aged-care-cover-letter-example

https://www.jobisite.com/article/2241-cover-letter-for-aged-care

Aged Care Worker Cover Letter Sample

Was this helpful?

Related posts, cover letter for hse position (5 samples), cover letter for lunch monitor (5 samples), cover letter for dnata equipment operator(5 samples).

• New South Wales
• VET Student Loans
• Catalyst Plus Student Loans
• Supporting your success
• Training support team
• Delivery modes
• Online learning
• Practical placement
• Student resource centre
• Partner with us
• Supported placement program
• Goodstart partnership program
• School-based traineeship program
• aXcelerate Login
• Enquire now
• 1300 223 040

How to write the perfect aged care cover letter (template included)

Crafting a compelling aged care cover letter is a critical step in the job application process and can be the difference between getting an interview and being overlooked for an aged care job.

Accompanied by your resume , a well-written cover letter not only showcases your qualifications and experiences but also reflects your passion and commitment to caring for the elderly.

Starting your cover letter can be daunting, so let’s walk through the key steps you should take to create an impactful aged care cover letter tailored to the aged care sector. Plus, you can even download our free aged care cover letter sample template to get you started!

Know the role you’re applying for

Before you begin writing, take the time to understand the specific needs and values of the aged care sector, the prospective employer and the role you’re applying for.

Aged care employers look for candidates who are not only qualified but also possess a genuine empathy for the elderly, strong communication skills, and the ability to work as part of a team. Familiarise yourself with the job description and the employer’s mission to tailor your cover letter accordingly.

Start with a strong introduction

Your opening paragraph should grab the employer’s attention and clearly state the position you’re applying for. It’s also an opportunity to express your enthusiasm for the role and the organisation. It’s okay to sound keen, so don’t hold back!

Highlight relevant experience and skills

Whether you’re new to the sector or have years of experience, your cover letter should detail your relevant skills — relevant meaning that they are aligned with the role you’re applying for.

Share specific examples and achievements that demonstrate your competence in aged care. This might be your expertise in developing personalised care plans, your experience with dementia care, or your ability to communicate compassionately with residents and their families. If this is your first role in the sector, make sure you mention the experience you gained through your placement.

Showcase your adaptive skills

In aged care, adaptive or ‘soft’ skills are just as important as technical skills. Highlight the qualities such as patience, empathy, resilience, and strong interpersonal skills. Employers value candidates who can build meaningful relationships with residents and make a positive contribution to their team and workplace.

Demonstrate your passion for aged care

A little passion goes a long way in demonstrating your suitability for an aged care role, so go ahead and share some insights into why you’re drawn to the sector, or how your personal values align with the ethos of aged care. This personal touch can make your cover letter stand out.

Free aged care cover letter template

To help you get started, we’ve created a free cover letter template that is specifically written for those applying for jobs in the aged care sector.

This template will guide you in structuring your cover letter while ensuring it remains personalised and relevant to the role you’re applying for.

Crafting the perfect cover letter for the aged care sector involves more than just listing your qualifications; it’s about conveying your passion for caring for the elderly and your commitment to making a positive impact in their lives. Use these tips and grab the free cover letter sample template and you’ll be well on your way to securing a fulfilling role in aged care .

BONUS: Free Aged Care Cover Letter Template

Submit the form to download your free Aged Care Cover Letter template.

Related posts.

How to write the perfect Aged Care CV (template included)

In the compassionate and meaningful field of aged care, your aged care CV i...

Write a great child care cover letter (plus free template)

Making the right impression matters when you’re on the job hunt, and ...

Crafting the perfect early childhood education resume (Template included)

Qualifications and a passion for supporting children to thrive are essentia...

How to make your LinkedIn profile shine

When you’re looking to kick off a career or find employment in your chose...

Make an enquiry

Privacy preference center

We care about your privacy

When you visit our website, we will use cookies to make sure you enjoy your stay. We respect your privacy and we’ll never share your resumes and cover letters with recruiters or job sites. On the other hand, we’re using several third party tools to help us run our website with all its functionality.

But what exactly are cookies? Cookies are small bits of information which get stored on your computer. This information usually isn’t enough to directly identify you, but it allows us to deliver a page tailored to your particular needs and preferences.

Because we really care about your right to privacy, we give you a lot of control over which cookies we use in your sessions. Click on the different category headings on the left to find out more, and change our default settings.

However, remember that blocking some types of cookies may impact your experience of our website. Finally, note that we’ll need to use a cookie to remember your cookie preferences.

Without these cookies our website wouldn’t function and they cannot be switched off. We need them to provide services that you’ve asked for.

Want an example? We use these cookies when you sign in to Kickresume. We also use them to remember things you’ve already done, like text you’ve entered into a registration form so it’ll be there when you go back to the page in the same session.

Thanks to these cookies, we can count visits and traffic sources to our pages. This allows us to measure and improve the performance of our website and provide you with content you’ll find interesting.

Performance cookies let us see which pages are the most and least popular, and how you and other visitors move around the site.

All information these cookies collect is aggregated (it’s a statistic) and therefore completely anonymous. If you don’t let us use these cookies, you’ll leave us in the dark a bit, as we won’t be able to give you the content you may like.

We use these cookies to uniquely identify your browser and internet device. Thanks to them, we and our partners can build a profile of your interests, and target you with discounts to our service and specialized content.

On the other hand, these cookies allow some companies target you with advertising on other sites. This is to provide you with advertising that you might find interesting, rather than with a series of irrelevant ads you don’t care about.

Elderly Caregiver Cover Letter Example

Boost your chances of getting hired & find inspiration for your own cover letter with our free, highly instructive Elderly Caregiver cover letter example. Download this cover letter sample as it is or edit it directly using our professional cover letter builder.

Related resume guides and samples

How to create a compelling dentist resume in 2022?

How to craft the ideal medical assistant resume

How to Write a Medical Doctor CV: What to Include Section by Section

Land a job in mental health therapy with this resume guide

How to write a job-winning nurse resume

How to build an effective pharmacy technician resume

Find your dream physical therapist job with this resume guide

A quick guide to writing your veterinarian resume

Elderly Caregiver Cover Letter Example (Full Text Version)

Arria Osterius

Dear Sir/Madam,

As a Certified Caregiver with 5 years of experience working with the elderly in private and care home settings, I apply with enthusiasm for this opportunity.

Having worked as a Senior Caregiver at St John Center for 2 years, I am fully adept at every aspect of this role with St Clara Senior Center. Besides providing empathetic assistance and support to aged people and helping them with daily and social activities, I also excel at:

• Preparing and serving meals (including special diets) & performing laundry/housekeeping services
• Accompanying clients to doctor's appointments & administering medications
• Communicating with family members and engaging clients in physical & mental exercises

This builds upon my 3 years of experience in a similar capacity at Westerwood Senior Community and Our Lady's Home for the Elderly. For the past year, I have also provided private caregiver services to 2 seniors in my community on a part-time basis.

In addition to my professional experience and American Caregiver Association: National Caregiver Certification Course (NCCC), I am currently completing the Advanced National Caregiver Certification Course (ANCCC). I possess excellent organizational skills, function well under pressure, and have a very strong work ethic. I speak English and Spanish fluently, and have a basic knowledge of German.

I am confident that I will exceed your expectations. Please find attached my resume for your consideration. Thank you very much for your time. I look forward to hearing from you regarding my application.

Yours sincerely,

555-555-5555 | [email protected]

Milan Šaržík, CPRW

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

Edit this sample using our resume builder.

Don’t struggle with your cover letter. artificial intelligence can write it for you..

Similar job positions

Mental Health Therapist Physical Therapist Dentist Veterinary Nurse Personal Trainer Flight Attendant Medical Assistant Librarian Pharmacy Technician Medical Doctor

Related healthcare resume samples

Related others cover letter samples

Let your resume do the work.

Join 5,000,000 job seekers worldwide and get hired faster with your best resume yet.

Chat Apply now

How to write a Care Assistant cover letter (with examples)

Your Care Assistant cover letter, or Care Worker cover letter, is an important part of your job application. It’s a one page document that you submit alongside your CV. Its purpose is to highlight the important details of your skills and experience. Having a well written cover letter is crucial. It could convince the recruiter to read your CV and increase your chances of being invited for an interview .

If you’re looking for information about the role of a Care Assistant and don’t want to create a cover letter, you can still apply today! Our application process is simple as we don’t require a cover letter or a CV and it only takes two minutes.

Enjoy great pay, flexible working hours and access our exclusive Alina Homecare Training Academy. All you need is a can do attitude, a full UK driving licence and access to a vehicle. Apply now and be amazing!

If you chose to create a strong and detailed care CV , it’s time to craft the perfect Care Assistant cover letter. 83% of recruiters like to see a cover letter with an application as it shows you’ve gone the extra mile. 1

This guide will help you understand what to include in a Care Assistant cover letter. We’ve also included tips to write more effectively so you’ll be in the best position for an interview.

How to write a Care Assistant cover letter

Ultimately, your Care Assistant cover letter should be a summary of your skills and experience – whether that’s work or life experience. Remember, your cover letter isn’t a replacement for your CV but rather a supplement to it. You shouldn’t just repeat what’s already in your CV. Three main goals to keep in mind when writing your Care Assistant cover letter are to be relevant, persuasive and concise.

Thinking about where to start with your cover letter can be tough. However, as long as you cover the main elements you should include and follow a clear format, you’re likely to leave a good impression on the Recruiter reading your cover letter.

Here is a suggested format to follow when creating your Care Assistant cover letter:

• Introduction

Cover letter header

A cover letter header is important as it provides the Recruiter with your contact details. This lets them know how to contact you to arrange an interview, for example. You should include your key details such as your name, phone number and email address. Typically, your information goes in the top right hand corner of your letter.

Following this, on the left hand side, you should write the name of the person you’re writing to, the company and their address. This can usually be found by a quick online search. If you don’t know the name of the person, simply put ‘Recruiting Manager’.

The following image shows how to lay out your Care Assistant cover letter header:

Cover letter greeting

An important skill you need to be a successful Care Assistant is effective communication. Therefore, you want to make sure this is shown throughout your cover letter from start to finish. Your initial greeting should be clear and formal to start you on the right foot.

You should begin your greeting with ‘Dear’ and where possible, include the name of the Recruiting Manager. This can sometimes be found within the job description. When using someone’s name, you should use only ‘Mr.’ or ‘Ms.’, not any other alternate prefixes. However, be careful. You don’t accidentally want to use the wrong title and misgender someone.

When in doubt, their name is enough. If you don’t know their name, you can direct your cover letter to the Recruiting Manager by writing ‘Dear Recruiting Manager’.

Cover letter introduction

Recruiters will likely spend a very limited amount of time reading your cover letter. It’s important you grab their attention from the beginning. Your introduction is the part of your Care Assistant cover letter where you can provide a quick insight into your most relevant attributes. Only a few sentences are necessary as the aim of this section is to make a quick impact.

You want to make sure you’re not being generic and avoid overly vague statements. Instead, grab the recruiter’s attention with an introduction tailored specifically to the role you’re applying for. You want it to be memorable, conversational and for it to express your passion for the role.

Here are some ideas of what you might want to include in your introduction:

• Include the role you’ve applied for – the reader of your application may appreciate you including this as they may receive many applications for different jobs
• Your enthusiasm for the role – how do your personal or professional attributes make you the right choice for this role?
• Your passion for the company – why do you want to work for the company? Doing some research online will make this easier as it could give you an idea of what to write
• Any accomplishments that stand out – do you have a relevant accomplishment that will make you a great fit for the role? Briefly include them to demonstrate you have the necessary Care Assistant skills . It could make you stand out from other applicants, increasing your chances of success

Cover letter main body

After you’ve introduced yourself and why you’re applying for the role of a Care Assistant, you can move on to the main body of the letter. As the name suggests, this is the main part of your Care Assistant cover letter where you want to include the key information relating to your skills and experience.

 Here, you can also mention any achievements, whether they be personal or professional – as long as they’re relevant to the role, duties and responsibilities of a Care Assistant job. If you have past work or life experience, this is where you want to include it. However, if you don’t have any past experience or qualifications, you can focus on your skills.

A lot of the time, you don’t need any experience or qualifications to become a Care Assistant if you have the right skills and a willingness to learn.

Ultimately, you want to convince the recruiter why you’re the best person to hire for this role. If you’re stuck on what to include in this section, look back at the job description for inspiration as this typically includes information about the type of person they’re looking to hire.

Cover letter conclusion

The final section of your Care Assistant cover letter is the conclusion. Initially, you could thank the Recruiter for taking the time to read your cover letter. You could also use this section to reiterate your passion for the role or the company you’re applying for.

The last sentence you want to write in this section should include a call to action. This politely encourages the Recruiter to get in touch with you to take the next step within your application, which could be to set up an interview, for instance.

Finally, sign your Care Assistant cover letter with ‘Yours sincerely’ and your name, to ensure professionalism.

Care Assistant cover letter examples

To help you write your own Care Assistant cover letter, here are some examples which follow our recommended structure. Not knowing where to start can be daunting but you can use these Care Assistant cover letter samples as a guide to help you make your own.

You need to make sure your final copy is unique to you and is tailored to the company you’re applying to.

Check out these Care Assistant cover letter examples:

Example 1 – no previous experience

Dear Mr Smith,

I am writing to you today regarding the Care Assistant position advertised on XX (name of company). I would be a great candidate for this role as I have a passion to care for people due to caring for my elderly grandparents for the past four years. It would be an honour to work for (name of company) as I believe I share the same values such as compassion, respect and integrity.

Previously, I have worked in different positions in retail which I believe has developed my skills greatly. These skills include active listening, organisation and time management, which are all essential skills for the role of a Care Assistant. Consequently, I find it easy to listen to and understand people’s needs; being organised and able to manage my time effectively means I stay on top of tasks and am always on time for meetings and appointments.

Caring for my elderly grandparents has created a desire in me to help make a positive difference in people’s lives. In doing so, I have learnt how to be patient and how to support them with their needs whilst ensuring their dignity and independence are of utmost importance. Therefore, I would appreciate the opportunity to work for (name of company) so I may continue this role as a career.

I would like to thank you for taking the time to consider my application for this position. My passion would make me a great fit for the role of a Care Assistant and I would make a positive impact being a part of your team. I look forward to hearing from you to arrange an interview for this role.

Yours sincerely,

Katherine Duprez

Example 2 – previous experience

Dear Recruiting Manager,

I was excited to learn about your Care Assistant vacancy and believe I would be a great fit for your company. Currently, I have three years experience working in a care home and the skills and knowledge I have developed would make me a great candidate for this position.

I would be the right fit for your company as I have a passion to care and make a positive difference which from my research, as do (name of company). I have advanced first aid medical training and have Health and Social Care qualifications which puts me in a great position to support clients effectively.

Presently, I work at a care home, where I support elderly people with different daily tasks. My professional background has provided me with both the knowledge and the confidence needed to effectively help people with their personal requirements. I have experience in washing and dressing clients, being a friendly companion and a helping hand with daily tasks. This has given me skills which fulfil several areas of the job description.

Helping people is my passion therefore I have completed different courses on how to care for people with specific abilities and requirements. I also have several qualifications that have helped me advance my abilities greatly. I am a hardworking and dependable individual who takes great satisfaction in seeing the work I do make a difference. Genuine care and respect of the clients’ needs are always my priority. I believe my friendly and bubbly personality is what has made me excel in my current position and I am looking for a company, such as (company name), that will allow me to continue to develop my skills and abilities.

I would like to thank you for the time you have taken considering me for this role. Being part of a team that helps you achieve greatness is my goal, hence my application for (name of company). I hope to hear from you soon to discuss my application and suitability for this role further.

Yours faithfully,

Nikkita Sharma

Care Assistant cover letter tips

When writing your own Care Assistant cover letter, it’s important you make it your own and it represents you. This will get you further than copying example cover letters you may have found online. Instead, use them as a baseline to organise your unique ideas. As you’re writing your cover letter, use these extra tips to add a personal touch:

Choose a tone that matches the company – you want to write your Care Assistant cover letter in a formal tone, but don’t over complicate it. Use language you would personally use but adapt it to suit the tone of the company. Read their website and social media. Is their content written in a fun manner or is it more formal? Use this to guide your writing style

Tell your personal story – you have your own work and life experience and unique motivators. Use this to tell your own story within your Care Assistant cover letter. You could discuss how you have gotten to where you are and your career goals. This could also be a good area to discuss any gaps you may have in your work history explain them

Be honest – avoid mentioning any experience which is not truthful and don’t include any skills you don’t have. If you’re invited for an interview and asked about them, this could work against you. Instead, focus on the skills and experience you do have that will make you stand out

Avoid being generic – Recruiters read many cover letters and don’t want to see the same phrases or statements mentioned repeatedly. Instead, avoid these generic phrases that are commonly used within cover letters and instead, do your best to be original and most importantly, yourself

Proofread – it’s essential you go back over your Care Assistant cover letter and proofread It. Always check for any spelling or grammatical errors. It could be a good idea to read it out loud to check if it sounds natural

Now that you know how to craft the perfect Care Assistant cover letter, get started now! You can also use these tips to apply for a Care Coordinator job or a Field Care Supervisor job – you just need to have some experience first.

You can email our Jobs Team or apply now .

1. ResumeLab, “Are Cover Letters Necessary in 2023? Do I Need A Cover Letter?” , Reviewed 23 January 2023

You may also like...

20 skills & qualities to be a great Care Assistant

• 31 January 2024

16 important skills & qualities to be a great Support Worker

• 4 January 2024

How to write a Support Worker cover letter (with examples)

• 20 April 2023

How to Write a Cover Letter for Aged Care Jobs

A strong cover letter is essential for impressing the employer. It allows you to connect on a more personal level and express your genuine interest in the position and the company. 

A well-crafted cover letter allows you to align your skills and experiences with the specific job requirements. It’s a chance to demonstrate why you are the ideal candidate for the position. To really impress future hiring managers, you must make this professional document stand out.

Sage Education can help you gain relevant experience to add to your cover letter. As a registered training organisation, we can provide high-quality aged care training to ensure you secure your dream job. 

Keep reading our guide to learn how to write an aged care cover letter and what you should include. 

Understanding the Aged Care Sector Before Applying 

Australia’s aged care sector is an essential component of the healthcare system. It is dedicated to providing support and assistance to the elderly population. With an ageing demographic, more employers are increasing their demand for skilled professionals in this sector. In fact, almost a quarter of a million Australians are working in aged care . 

Aged care in Australia encompasses various services, from residential aged care facilities to in-home care. Employers seek candidates who possess the necessary qualifications and show compassion, patience, and a genuine commitment to enhancing the quality of life for the elderly. 

To stand out in this sector, your cover letter should reflect a genuine passion for caring for elderly people. This means showcasing your understanding of the unique challenges and joys associated with aged care in Australia. This sector values professionals who can go beyond routine tasks and create meaningful connections with those they care for, ensuring a fulfilling and dignified experience in their later years.

Common Requirements for Aged Care Jobs in Australia

Employers are looking for candidates who meet the basic requirements and also bring a blend of skills and qualities essential for providing exceptional care to the elderly. To ensure your cover letter stands out, it’s crucial to address these key requirements. 

Common aged care requirements include:

– Certifications and qualifications: You should state your relevant certifications and qualifications early in the cover letter. For example, if you have a Certificate III or IV in Ageing Support , you must make it evident from the outset. This makes it easier for hiring managers to identify your suitability for the role.

– Demonstrated experience: Aged care employers highly value hands-on experience. In your cover letter, provide specific examples of your previous roles and how they have equipped you with the necessary skills. 

– Understanding of regulations: Aged care facilities operate within a regulatory framework, and employers seek candidates who are familiar with these guidelines. Communicate your awareness of relevant regulations and your commitment to upholding them in your role. Mention any training or workshops you’ve attended to stay current with industry standards. 

– Interpersonal and communication skills: The ability to communicate effectively and build strong relationships is essential in aged care. Highlight instances in your career where your interpersonal skills have made a positive impact. 

– Commitment to professional development: Express your commitment to ongoing professional development. Aged care is an evolving field, and employers appreciate candidates who show a dedication to staying informed about new practices, technologies, and advancements in care. 

Personalising Your Cover Letter

Personalisation is essential for capturing the attention of your employer. Generic cover letters may convey a lack of genuine interest in the specific aged care role. To make your application stand out, consider these personalised touchpoints: 

Research the aged care company

Before diving into your cover letter, invest time in researching the aged care company you’re applying to. This includes researching their core values, mission, and unique aspects of aged care. You can incorporate this information seamlessly into your cover letter. 

Example: 

I am drawn to [Company Name] due to its commitment to fostering a home-like environment where residents are cared for and are encouraged to maintain their independence and dignity. Your emphasis on [specific program or initiative] aligns perfectly with my values as a dedicated aged care worker. 

Address specific needs in the job description

You should tailor your cover letter to address the specific needs of the company. If the job description emphasises a focus on dementia care or specialised programs, you can highlight your experience in these areas.

Having had extensive experience in dementia care, I am excited about the opportunity to contribute to [Company Name]’s commitment to providing specialised support for residents with cognitive challenges. My background in implementing personalised care plans aligns seamlessly with your facility’s dedication to individualised resident care.

Connect your values

It’s worth sharing why you are personally invested in working for the particular aged care company. Whether it’s a shared commitment to a holistic approach to care, a focus on community engagement, or a dedication to continuous improvement, make it clear how your values align. 

Example:  

I am enthusiastic about the prospect of joining [Company Name], a place renowned for its emphasis on community engagement. My passion for creating a sense of belonging among residents aligns with your company’s mission, and I am eager to contribute to the warm and supportive community you have created.

Structuring Your Cover Letter

Creating a well-organised and engaging cover letter is essential to capture the attention of potential employers in the competitive aged care job market. 

Here’s a simple yet effective structure to help you write a cover letter: 

Introduction section

You should begin with a concise and compelling introduction. Start by expressing your enthusiasm for the position and briefly mentioning how you learned about the job opportunity. Grab the reader’s attention with a statement that reflects your passion for providing quality care to the elderly.

Body of the cover letter

The body of your cover letter is where you delve into the specifics. You should divide this section into three paragraphs, each addressing a distinct aspect:

– Skills and qualifications: In the first paragraph, outline your relevant skills and qualifications. You should be clear about your certifications and any specific training that sets you apart. Connect these qualifications to the needs of the aged care company and emphasise how your expertise aligns with their job requirements. 

– Experience and achievements: The second paragraph should focus on your practical experience. This means sharing specific examples of your achievements in previous roles and highlighting instances where you made a positive impact on residents’ lives. It’s essential to use measurable outcomes whenever possible to quantify your success. 

– Soft skills: The third paragraph is for showcasing your soft skills and explaining why you’re a great fit for the company’s culture. Highlight your communication skills, empathy, and ability to work collaboratively. Connect these qualities to the values of the aged care organisation. 

Demonstrating soft skills

Employers highly value soft skills that contribute to a compassionate and supportive environment for residents. Your cover letter provides a valuable opportunity to showcase these essential attributes. 

Open your cover letter by expressing your deep empathy for the elderly and a genuine passion for improving their quality of life. This means sharing brief stories that show instances where your empathy has made a meaningful impact, whether it’s comforting a distressed resident or providing emotional support to their families.

You should also highlight your strong communication skills by emphasising your ability to convey complex information in a clear and understandable manner. Provide examples where your communication skills have encouraged positive outcomes, such as ensuring residents’ preferences are understood or collaborating with colleagues to enhance the overall care experience.

Aged care is also a collaborative effort, and employers seek candidates who can work within a team. Provide examples of successful teamwork in your career, whether it’s collaborating with nurses and support staff, or engaging with families to create a holistic care approach. 

Finally, it’s essential to demonstrate your adaptability in the face of challenges and your resilience in high-pressure situations. Share stories that highlight your ability to remain composed and focused during emergencies or times of increased demand. These examples should prove your commitment to maintaining a high standard of care regardless of the circumstances.

Addressing gaps in experience

Addressing gaps in your cover letter is a crucial task that requires honesty, positivity, and a focus on transferable skills. If you find yourself with employment gaps in your aged care experience, consider turning these moments into opportunities for personal and professional growth.

For example, if you took time off to care for a family member or pursued further education, mention it briefly. Transparency builds trust and shows that you value integrity in your professional relationships. 

It’s also important to emphasise the skills and experiences gained during your time away from formal employment that are directly applicable to the aged care role. If you were a caregiver during your break, discuss how this experience enhanced your empathy, patience, and ability to handle challenging situations. 

Lastly, mention any online courses, workshops, or certifications you pursued to stay updated on industry trends and best practices. This showcases your proactive approach to professional development, even during periods of non-traditional employment. For example, you can discuss how a Certificate III in Individual Support (Ageing) has taught you how to follow safe work practices. 

You should wrap up your cover letter with a concise conclusion. Reiterate your excitement for the opportunity, express gratitude for the reader’s time, and invite them to review your attached resume for a more comprehensive overview of your qualifications. Try to keep the conclusion to only a few sentences.

Enrol with Sage Education for More Aged Care Qualifications 

Aged care cover letters are essential for setting you apart in a competitive industry. It gives you the chance to stand out by demonstrating not just what you’ve done but why you’re the right fit for the role. Following our guide above ensures you craft a professional document that increases your chances of securing a role. 

At Sage Education, we also have more courses you can complete to build up your experience. This includes our Assist Clients with Medication Skill Set course and First Aid training. Completing any of these courses can make you a valuable candidate in the aged care sector. 

Ready to get your dream job as an aged care worker? Contact Sage Education for more information on advancing your career.

• CHC33021 Certificate III in Individual Support (Ageing)
• CHC43015 Certificate IV in Ageing Support
• Disability Service
• CHC33021 Certificate III in Individual Support (Disability)
• CHC43115 Certificate IV in Disability
• Community Services
• CHC43315 – Certificate IV in Mental Health
• CHC42015 Certificate IV in Community Services
• CHC52015 Diploma of Community Services (Case Management)
• CHC62015 Advanced Diploma of Community Sector Management
• Early Childhood Education
• CHC30121 Certificate III in Early Childhood Education and Care
• CHC50221 Diploma of School Age Education and Care
• CHC50121 Diploma of Early Childhood Education and Care
• BSB50420 – Diploma of Leadership and Management
• BSB60420 Advanced Diploma of Leadership and Management
• BSB50920 Diploma of Quality Auditing
• CHCSS00098 – Individual Support – Disability Skill Set
• CHCSS00114 – Entry into Care Roles Skill Set
• CHCSS00073 – Case Management Skill Set
• CHCSS00094 – High Support and Complex Care – Disability Skill Set
• CHCSS00096 – Disability Work – Behaviour Support Skill Set
• First Aid Courses
• [Domestic Enrolment Form]
• Aged Care and Disability
• CHC33021 Certificate III in Individual Support – Ageing & Disability
• CHC43121 Certificate IV in Disability Support
• CHC42021 Certificate IV in Community Services
• CHC52021 – Diploma of Community Services
• BSB50420 Diploma of Leadership and Management
• [International Enrolment Form]
• QLD Job Trainer
• Certificate 3 Guarantee Program
• Queensland Higher Level Skills
• User Choice
• School Based Traineeships
• University Pathways
• Roles and Responsibilities
• Industry Partners
• Forms & Policies
• Recent News
• COVID-19 Safety

How to Write a Resume and Cover Letter for Aged Care Roles

If you are targeting a career as an Aged Care Worker/ Assistant in Nursing/ Personal Care Assistant or similar, you may be wondering how to prepare your resume and cover letter.

The following resume and cover letter guide will help you prepare your application.

Your Resume

Your resume should be a succinct, professional document which outlines your skills, qualifications and experience. Nicole Wren, of Resumes to Impress , suggests you aim for 2-3 pages in length. It should include the following sections (usually in this order):

Personal Details

In this section, you will need to put your contact details, including your full legal name, phone number and email address. Your home address is optional.

In this section, you will need to highlight the skills you have relevant to the aged care industry. Focus on skills like communication, teamwork and empathy – all the qualities that will make you an excellent Aged Carer.

Education/ Qualifications

Relevant qualifications are critical to your success in gaining employment as an Aged Carer. A Certificate III in Individual Support (Ageing) or similar is usually the requirement, and it is important that you highlight this qualification in your resume (and cover letter).  Include details of placements you have completed within this qualification. You should also include other relevant qualifications if you have them.

Employment History/ Achievements

Nicole notes that in general, Australian employers prefer the chronological resume format. This means your most recent work experience goes first. Remember to use the full month and year you worked in each role e.g., January 2017 – March 2022. When detailing your employment history, try and focus on the tasks you completed which highlight your transferrable skills to the aged care sector. For example, what did you do in those roles that required empathy? What tasks required teamwork? How did you show your cultural sensitivity? Rather than simply writing out a list of your duties, try and think of some achievements for each role – times when you went ‘above and beyond’. This is how your resume will truly stand out.

Your resume should include two professional referees who can vouch for your work ethic. Consider using placement supervisors to report on your skills in aged care.

Your Cover Letter

Your cover letter is your opportunity to ‘introduce’ yourself to a future employer. You should consider it a formal document but also inject a bit of your personality in it, too.  Wherever possible, find the name of the hiring person and address the cover letter to them, personally (according to Nicole, you should avoid ‘To Whom It May Concern’ if you can). Outline your motivation for the role – tell them what makes you want to work as an Aged Carer for this particular organisation. Want to truly impress them? Link your motivation to the values of the organisation (you can usually find these on their website).

Once you have developed your resume and cover letter, be sure to read through them thoroughly before submitting them and make sure they are free of spelling and grammar issues. Consider asking a trusted friend or colleague to review it for you, too.

Congratulations! You are well on your way to getting that job in aged care that you have been working towards.

How to Write a Cover Letter That Will Get You a Job

I ’ve read thousands, maybe tens of thousands, of cover letters in my career. If you’re thinking that sounds like really boring reading, you’re right. What I can tell you from enduring that experience is that most cover letters are terrible — and not only that, but squandered opportunities. When a cover letter is done well, it can significantly increase your chances of getting an interview, but the vast majority fail that test.

So let’s talk about how to do cover letters right.

First, understand the point of a cover letter.

The whole idea of a cover letter is that it can help the employer see you as more than just your résumé. Managers generally aren’t hiring based solely on your work history; your experience is crucial, yes, but they’re also looking for someone who will be easy to work with, shows good judgment, communicates well, possesses strong critical thinking skills and a drive to get things done, complements their current team, and all the other things you yourself probably want from your co-workers. It’s tough to learn much about those things from job history alone, and that’s where your cover letter comes in.

Because of that …

Whatever you do, don’t just summarize your résumé.

The No. 1 mistake people make with cover letters is that they simply use them to summarize their résumé. This makes no sense — hiring managers don’t need a summary of your résumé! It’s on the very next page! They’re about to see it as soon as they scroll down. And if you think about it, your entire application is only a few pages (in most cases, a one- or two-page résumé and a one-page cover letter) — why would you squander one of those pages by repeating the content of the others? And yet, probably 95 percent of the cover letters I see don’t add anything new beyond the résumé itself (and that’s a conservative estimate).

Instead, your cover letter should go beyond your work history to talk about things that make you especially well-suited for the job. For example, if you’re applying for an assistant job that requires being highly organized and you neurotically track your household finances in a detailed, color-coded spreadsheet, most hiring managers would love to know that because it says something about the kind of attention to detail you’d bring to the job. That’s not something you could put on your résumé, but it can go in your cover letter.

Or maybe your last boss told you that you were the most accurate data processor she’d ever seen, or came to rely on you as her go-to person whenever a lightning-fast rewrite was needed. Maybe your co-workers called you “the client whisperer” because of your skill in calming upset clients. Maybe you’re regularly sought out by more senior staff to help problem-solve, or you find immense satisfaction in bringing order to chaos. Those sorts of details illustrate what you bring to the job in a different way than your résumé does, and they belong in your cover letter.

If you’re still stumped, pretend you’re writing an email to a friend about why you’d be great at the job. You probably wouldn’t do that by stiffly reciting your work history, right? You’d talk about what you’re good at and how you’d approach the work. That’s what you want here.

You don’t need a creative opening line.

If you think you need to open the letter with something creative or catchy, I am here to tell you that you don’t. Just be simple and straightforward:

• “I’m writing to apply for your X position.”

• “I’d love to be considered for your X position.”

• “I’m interested in your X position because …”

• “I’m excited to apply for your X position.”

That’s it! Straightforward is fine — better, even, if the alternative is sounding like an aggressive salesperson.

Show, don’t tell.

A lot of cover letters assert that the person who wrote it would excel at the job or announce that the applicant is a skillful engineer or a great communicator or all sorts of other subjective superlatives. That’s wasted space — the hiring manager has no reason to believe it, and so many candidates claim those things about themselves that most managers ignore that sort of self-assessment entirely. So instead of simply declaring that you’re great at X (whatever X is), your letter should demonstrate that. And the way you do that is by describing accomplishments and experiences that illustrate it.

Here’s a concrete example taken from one extraordinarily effective cover-letter makeover that I saw. The candidate had originally written, “I offer exceptional attention to detail, highly developed communication skills, and a talent for managing complex projects with a demonstrated ability to prioritize and multitask.” That’s pretty boring and not especially convincing, right? (This is also exactly how most people’s cover letters read.)

In her revised version, she wrote this instead:

“In addition to being flexible and responsive, I’m also a fanatic for details — particularly when it comes to presentation. One of my recent projects involved coordinating a 200-page grant proposal: I proofed and edited the narratives provided by the division head, formatted spreadsheets, and generally made sure that every line was letter-perfect and that the entire finished product conformed to the specific guidelines of the RFP. (The result? A five-year, $1.5 million grant award.) I believe in applying this same level of attention to detail to tasks as visible as prepping the materials for a top-level meeting and as mundane as making sure the copier never runs out of paper.”

That second version is so much more compelling and interesting — and makes me believe that she really is great with details.

If there’s anything unusual or confusing about your candidacy, address it in the letter.

Your cover letter is your chance to provide context for things that otherwise might seem confusing or less than ideal to a hiring manager. For example, if you’re overqualified for the position but are excited about it anyway, or if you’re a bit underqualified but have reason to think you could excel at the job, address that up front. Or if your background is in a different field but you’re actively working to move into this one, say so, talk about why, and explain how your experience will translate. Or if you’re applying for a job across the country from where you live because you’re hoping to relocate to be closer to your family, let them know that.

If you don’t provide that kind of context, it’s too easy for a hiring manager to decide you’re the wrong fit or applying to everything you see or don’t understand the job description and put you in the “no” pile. A cover letter gives you a chance to say, “No, wait — here’s why this could be a good match.”

Keep the tone warm and conversational.

While there are some industries that prize formal-sounding cover letters — like law — in most fields, yours will stand out if it’s warm and conversational. Aim for the tone you’d use if you were writing to a co-worker whom you liked a lot but didn’t know especially well. It’s okay to show some personality or even use humor; as long as you don’t go overboard, your letter will be stronger for it.

Don’t use a form letter.

You don’t need to write every cover letter completely from scratch, but if you’re not customizing it to each job, you’re doing it wrong. Form letters tend to read like form letters, and they waste the chance to speak to the specifics of what this employer is looking for and what it will take to thrive in this particular job.

If you’re applying for a lot of similar jobs, of course you’ll end up reusing language from one letter to the next. But you shouldn’t have a single cover letter that you wrote once and then use every time you apply; whatever you send should sound like you wrote it with the nuances of this one job in mind.

A good litmus test is this: Could you imagine other applicants for this job sending in the same letter? If so, that’s a sign that you haven’t made it individualized enough to you and are probably leaning too heavily on reciting your work history.

No, you don’t need to hunt down the hiring manager’s name.

If you read much job-search advice, at some point you’ll come across the idea that you need to do Woodward and Bernstein–level research to hunt down the hiring manager’s name in order to open your letter with “Dear Matilda Jones.” You don’t need to do this; no reasonable hiring manager will care. If the name is easily available, by all means, feel free to use it, but otherwise “Dear Hiring Manager” is absolutely fine. Take the hour you just freed up and do something more enjoyable with it.

Keep it under one page.

If your cover letters are longer than a page, you’re writing too much, and you risk annoying hiring managers who are likely sifting through hundreds of applications and don’t have time to read lengthy tomes. On the other hand, if you only write one paragraph, it’s unlikely that you’re making a compelling case for yourself as a candidate — not impossible, but unlikely. For most people, something close to a page is about right.

Don’t agonize over the small details.

What matters most about your cover letter is its content. You should of course ensure that it’s well-written and thoroughly proofread, but many job seekers agonize over elements of the letter that really don’t matter. I get tons of  questions from job seekers  about whether they should attach their cover letter or put it in the body of the email (answer: No one cares, but attaching it makes it easier to share and will preserve your formatting), or what to name the file (again, no one really cares as long as it’s reasonably professional, but when people are dealing with hundreds of files named “resume,” it’s courteous to name it with your full name).

Approaching your cover letter like this can make a huge difference in your job search. It can be the thing that moves your application from the “maybe” pile (or even the “no” pile) to the “yes” pile. Of course, writing cover letters like this will take more time than sending out the same templated letter summarizing your résumé — but 10 personalized, compelling cover letters are likely to get you more  interview invitations  than 50 generic ones will.

• ‘I Had a Great Job Interview — Why Haven’t I Heard Back?’
• How to Answer ‘Tell Me About Yourself’ in a Job Interview

Official websites use .gov A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS A lock ( A locked padlock ) or https:// means you've safely connected to the .gov website. Share sensitive information only on official, secure websites.

• Create Account

Expedite Requests

ALERT:  If you are a healthcare worker or a childcare worker

If you are a healthcare worker or a childcare worker

• Who has a pending Form I-765, Application for Employment Authorization, initial application, which has been pending for over 90 days; OR
• Who has a pending Form I-765, Application for Employment Authorization, renewal  application and whose Employment Authorization Document (EAD) expires within 30 days or less, or has already expired:

Call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833) to request expedited processing based on your position as a healthcare worker or a childcare worker with an EAD application that meets the above criteria.

To determine whether you are a qualifying healthcare worker, see this  DHS advisory memorandum (“Healthcare/Public Health” section, pages 7-9) (PDF) .

To determine whether you are a qualifying childcare worker, see the  Standard Occupational Classification (SOC)  code 39-9011, which includes workers who “attend to children at schools, businesses, private households, and childcare institutions” and “perform a variety of tasks, such as dressing, feeding, bathing, and overseeing play.” (Note that this definition does not include preschool teachers or teaching assistants.)

Be prepared to provide evidence of your profession or current or immediate prospective employment as a healthcare worker or a childcare worker and current valid immigration status. If the evidence you provide is not sufficient, we may not accommodate your request for expedited processing of your Form I-765.

You may request that USCIS expedite the adjudication of an application, petition, request, appeal, or motion that is under USCIS jurisdiction.

We consider all expedite requests on a case-by-case basis and generally require documentation to support such requests. The decision to expedite is within the sole discretion of USCIS. Expediting your case generally means that we would adjudicate your benefit ahead of others, including those who may have filed earlier, so we carefully weigh the urgency and merit of each expedite request.

Relevant criteria or circumstances that may be considered in determining whether to grant an expedite request include, but are not limited to, the below:

• Severe financial loss to a company or person, provided that the need for urgent action is not the result of the petitioner’s or applicant’s failure to timely file the benefit request or to timely respond to any requests for evidence;
• Emergencies or urgent humanitarian situations;
• Nonprofit organization (as designated by the Internal Revenue Service (IRS)) whose request is in furtherance of the cultural or social interests of the United States;
• Government interests, including cases identified by the government as urgent because they involve the public interest, public safety, national interest, or national security interests; and
• Clear USCIS error.

Not every circumstance that fits under the criteria or examples above will result in expedited processing. See more information below on expedite criteria and circumstances. For USCIS’  expedite policy guidance , see Volume 1 of the USCIS Policy Manual.

Note:   The processes and requirements for requesting expedited adjudication are different for some application types and circumstances. Refer to the chart in the Specific Procedures section of this page for more information about expedite requests related to:

• Appeals or motions
• Refugee status
• Petition for refugee/asylee relative
• Humanitarian parole
• T nonimmigrant status
• U nonimmigrant status
• Other benefit requests pending with offices outside the United States

A company can demonstrate that it would suffer a severe financial loss if it is at risk of failing, losing a critical contract, or required to lay off other employees.

Job loss may be sufficient to establish severe financial loss for a person, depending on the individual circumstances. The need to obtain employment authorization, standing alone, without evidence of other compelling factors, does not warrant expedited treatment.

Examples may include:

• A medical office that may suffer severe financial loss if a gap in a doctor’s employment authorization would require the medical practice to lay off its medical assistants.
• A person who would lose critical public benefits or services.

In the context of an expedite request, an emergency or urgent humanitarian situation is a pressing or critical circumstance related to human welfare. Human welfare means issues related to the well-being of a person or group. Examples include, but are not limited to, illness, disability, death of a family member or close friend, or extreme living conditions, such as those caused by natural catastrophes or armed conflict.

NOTE:  Certain benefit requests, such as asylum applications, refugee applications, and requests for humanitarian parole, by their nature involve urgent humanitarian situations. Therefore, filing a humanitarian-based benefit, standing alone, without evidence of other time-sensitive or compelling factors, generally may not warrant expedited treatment under this criterion.

Examples of emergencies or urgent humanitarian situations may include:

• A vulnerable person whose safety may be otherwise compromised.
• Healthcare workers who are needed during a pandemic.

Travel-Related Requests

USCIS considers expedited processing of an Application for Travel Document ( Form I-131 ) when there is a pressing or critical need for an applicant to travel outside the United States.

Expedited processing of a travel document may be warranted when there is an unexpected need to travel outside the United States for an unplanned event, such as for a funeral. Expedited processing of a travel document may also be warranted when there is a pressing or critical need to travel outside the United States for a planned event, but processing times prevent USCIS from issuing the travel document by the planned date of departure. When there is a request to expedite processing of a travel document for a planned event, we will consider whether the applicant timely filed  Form I-131 or timely responded to a request for evidence.

NOTE:  A benefit requestor’s desire to travel solely for vacation generally does not meet the definition of a pressing or critical need to travel.

We generally require documentation to support an expedite request. Examples of evidence that may support travel-related expedite requests are outlined in the following table.

Examples of a pressing or critical need to travel outside the United States may include:

• A requestor who has a pressing or critical need to travel outside the United States to obtain medical treatment in a limited amount of time.
• A requestor who has a pressing or critical need to travel outside the United States due to the death or grave illness of a family member or close friend.
• A requestor who applied for a travel document 5 months ago when they learned of the event, but their case remains pending, and they must travel for a pressing or critical professional, academic, or personal commitment, which is now in 45 days.

A nonprofit organization seeking to expedite a beneficiary’s benefit request must demonstrate an urgent need to expedite the case based on the beneficiary’s specific role within the nonprofit in furthering cultural or social interests (as opposed to the organization’s role in furthering social or cultural interests).

• A professional who is urgently needed for research related to a specific U.S. social interest.
• A university professor urgently needed to participate in a specific and imminent cultural program.
• A religious organization that urgently needs a beneficiary’s specific services and skill set to continue a vital social outreach program.

This includes cases identified as urgent by a federal, state, tribal, territorial, or local government of the United States because they involve public interest, public safety, national interest, or national security interests. The request must be made by a person who has authority to represent the agency or department, such as an official, manager, supervisor, or tribal leader, on the matter for which expedited treatment is being requested. The request must demonstrate that the interests are pressing and substantive.

Where a federal agency or department is able to state a federal government interest in accordance with these criteria, we generally defer to that federal agency or department’s assessment.

If the request relates to employment authorization, the request must demonstrate that the need for the applicant to be authorized to work is critical to the mission of the requesting agency or department, and goes beyond a general need to retain a particular worker or person.

• A noncitizen victim or witness who is cooperating with a federal, state, or local agency and needs employment authorization because the respective agency is seeking back pay or reinstatement in court proceedings.
• A noncitizen scientist whose contributions are needed by a government lab or grantee.

USCIS may consider an expedite request based on clear USCIS error when a requestor establishes an urgent need to correct the error.

An example may include:

• An applicant who receives an Employment Authorization Document with incorrect information that prevents them from being able to work may request a replacement document on an expedited basis if we caused the error.

You generally may request we expedite your case after you receive a receipt notice. (The process to request an expedite is different in some circumstances. See the Specific Procedures section below.)

Before submitting an expedite request, you should:

• Check current  case processing times to determine whether you need an expedite.
• Check your  case status online . If there is an action on your case pending with you, such as submitting biometrics or evidence, you should complete these actions before submitting an expedite request.
• Check whether  premium processing service is available. We will not consider expedite requests for petitions and applications where premium processing service is available, unless the petitioner is designated as a nonprofit organization by the IRS and filing for a beneficiary whose services are needed to further the cultural or social interests of the United States.

Please make only one expedite request to reduce duplicate efforts and help us use our resources for quicker processing. Multiple requests may delay USCIS’s ability to expedite processing.

Expedite Requests for Travel Documents

If you are requesting expedited processing of a  travel document , you generally need to apply for and obtain the document before you leave the United States. You should make your expedite request on your pending application at least 45 days before you plan to leave the United States. (If you must travel within the next 15 days, see the  Emergency Travel page.)

For most cases, you may request an expedite by contacting the  USCIS Contact Center or by asking Emma.  (You can access Emma by clicking on the Ask Emma icon on the top right of this page). You need to explain why you need expedited processing. You also generally need to provide your receipt number to the USCIS Contact Center so they can send your request to the office that has your application or petition. If you have a USCIS  online account and have access to secure messaging, you may select “expedite” as the reason for your inquiry and submit your request there.

You generally need to justify your expedite request with evidence. When communicating with the Contact Center, you will be asked about supporting documentation. You should be prepared to supply this to the office processing your case.

If you have a USCIS  online account , you should upload evidence through your online account to support your expedite request in addition to calling the USCIS Contact Center. If you send a secure message, we will ask you to confirm that you have uploaded evidence in your account. If we receive an expedite request without evidence to support it, we will send you instructions on how to submit the evidence.

Note: The processes and requirements to request expedited adjudication are different in some circumstances. Refer to the chart under Specific Procedures below for expedite requests related to:

• Appeals/Motions

Some programs and circumstances have their own processes and requirements for requesting expedited adjudication and may have different expedite criteria. You should follow the specific procedures referenced below for requesting an expedite in the following circumstances:

We receive a large number of expedite requests. We generally send a response to expedite requests that are submitted through the Contact Center. However, to increase efficiency in processing expedite requests, we generally do not provide justification for expedite decisions.

A decision on an expedite request is not an approval or a denial of your underlying benefit request. The expedite decision simply determines whether we will take your benefit request out of order and try to issue a decision (approval or denial) faster than the normal processing time. We cannot make a decision on your benefit request until all processing requirements have been completed.

Some circumstances may prolong or inhibit our ability to expedite certain benefit requests. Examples include, but are not limited to, when:

• The benefit requestor must perform a certain action or submit additional documentation or evidence related to their benefit request, such as attend a biometric services appointment, be interviewed, or complete any required   immigration medical examination ;
• There is a required background check that remains pending with a third-party agency;
• An application or petition requires an on-site inspection; or
• An application or petition depends on the adjudication of a principal’s application or petition.

Australian Government Department of Health and Aged Care

Aged care worker survey 2024 now open

We are inviting workers from the aged care sector to participate in a survey to tell us about your experience of working in aged care.

This survey is open to aged care workers who provide one-on-one care including nurses, personal and home care workers, allied health professionals and independent contractors working in the following aged care programs:

• Residential aged care
• Home Care Packages Program
• Commonwealth Home Support Program
• Multi-purpose Service Program
• National Aboriginal and Torres Strait Islander Flexible Aged Care Program

This survey is also open to independent contractors, agency and labour hire staff working in aged care.

Why get involved?

We are committed to improving the care of our older people and supporting the dedicated workforce who care for them. 

The Aged Care Worker Survey 2024 is an opportunity for workers to tell us what is working well and not so well in the sector. 

Your feedback will help us understand the skills you have and the training you may need, what parts of the job are challenging and rewarding, and where you may need further support. 

The data we collect will help shape policies to improve the experience of working in aged care and encourage workers to remain within the sector. It will enable us to deliver better outcomes for all aged care workers now and into the future.

How to participate

The survey is open from 18 March to 30 April 2024 and should take about 20 minutes to complete.

To participate in the survey, visit the  Aged Care Worker Survey 2024 or scan the QR code below. 

We encourage aged care providers and workers to share this survey with their colleagues and networks.

Your answers to the survey will be confidential.

• Aged care workforce

Is there anything wrong with this page?

Help us improve health.gov.au

If you would like a response please use the enquiries form instead.