how to write work experience duration in resume

Work Experience on a Resume - How to List It Right

Imagine you’re a hiring manager who goes through countless resumes on the daily.

What’s the first thing you look at?

If your guess was work experience, then you’re right.

And if you spot a few relevant keywords in their work experience section, then you’re more likely to continue reading about their background, contact information, and so on.

The most important thing hiring managers want to know is whether you can do the job you’re applying for, and that’s where the work experience section of your resume comes in.

So how do you make your work experience do the heavy lifting?

Don’t worry! Our article is here to help.

We’re going to cover:

• What Information Your Work Experience Section Needs

How to Format Work Experience on Your Resume

• 11 Real-Life Examples of Work Experience on a Resume

Let’s get started.

What to Include in Your Work Experience Section

The work experience section is the most important part of your resume.

This is the section that gives hiring managers a look at your professional journey so far, including your skills and achievements, and it’s the section they base their hiring decisions on the most.

Your work history can show how likely you are to excel at the job, how committed you are to career growth , and what industry know-how you ought to have.

This section is going to look different depending on your career level, how recent your work experience is, and what the job you're applying for is.

Let’s look at what information employers expect from your work experience section:

• Job Title/Position . Add this at the top of each work experience entry. You want the hiring manager to know at a glance that you have relevant work experience for the job, so use the actual job title instead of any buzzwords.
• Company Name. Include the name of the employer. Sometimes, if the employer isn’t well-known, you might want to describe the company in a sentence or two to give the hiring manager context.
• Location. The general location, such as the city and state/country where you worked, is more than enough information.
• Employment Dates. Write down the approximate timeframe of your employment. There’s no need to give exact dates since the standard format for this is mm/yyyy.
• Responsibilities and Achievements. The core of each work experience entry is what you achieved while you were there. List your responsibilities and achievements in bullet points instead of paragraphs to make them easier to read. Use 5-6 bullet points for newer job entries and 2-3 for older ones.

Here’s an example of a work experience section that includes all of the above:

Want to know more about other resume sections? Learn how to write a resume with our detailed guide!

You know what to include in your work experience section, so let’s talk about how to include it.

First things first - your work experience section should always follow a reverse chronological order . Add your latest work experience at the very top, and work your way backward.

Hiring managers aren’t interested in what you did ten years ago. Instead, they’d rather know what you’ve been up to right before applying for this specific job.

That being said, if you have a lot of experience, you shouldn’t include every single job you’ve ever had.

Your resume is supposed to be one page long , so feel free to omit any summer gigs or part-time jobs to free up space. It’s also extremely important that your work experience is easy to find and that the information is well-structured and readable.

Here’s an example of how to format your work experience section:

Making Your Work Experience Stand Out

Now that you know how to list your work experience, you need to describe it in a way that makes you stand out from other candidates.

We’ve divided this process into several steps, starting with:

#1. List Achievements Instead of Responsibilities

Too many resumes focus on the day-to-day tasks in the work experience section.

The thing is, hiring managers already know what those responsibilities are. They’re the ones who write the job ads, so you won’t impress them by telling them you did just what they would expect you to do.

For example, if you’re a QA engineer, your responsibilities could include:

• Identifying software bugs.
• Ensuring test coverage for all features.
• Making detailed reports on product quality.

These same responsibilities show up in 99% of QA engineer resumes out there.

So, if you want to stand out from the crowd, you want to focus on your most impressive achievements instead. Show the hiring manager how you helped your previous employer and the difference you made while you were there.

Let’s compare how the same work experience entry looks like when we use achievements and when we use responsibilities:

• Increased test coverage by 25% by implementing new automated test suites.
• Reported and triaged over 100 high-priority defects ahead of major releases.
• Executed manual test cases across web and mobile applications.
• Logged defects into bug-tracking systems as they were encountered.

But there are some fields where there aren’t that many achievements you can mention in your resume. For example, if you’re a server , serving 120+ patrons a night, or earning a lot of tips aren’t achievements that look good on your resume.

Your daily tasks probably include:

• Taking orders, serving food and beverages, and ensuring customer satisfaction.
• Preparing tables for meals, including setting up items such as linens, silverware, and glassware.
• Assisting in opening and closing the restaurant, including cleaning duties and setting up for the next service.

In this case, it’s okay to focus on responsibilities instead. You can still distinguish yourself by following the rest of our tips on how to make your work experience shine.

#2. Tailor Your Work Experience to the Job

If you want your resume to go from “okay” to "outstanding," what you need to do is tailor it to the specific job you’re applying for. 

The hiring manager doesn’t need to know details about every job you’ve had or about the skills you gained in a different field. 

So, your work experience should reflect what the job requirements are. This way, you’re more likely to really catch the hiring manager’s attention and land a job interview .

Here’s an example of a well-tailored job ad:

As you can see from the picture, it’s easy to figure out what the most important requirements for the role are. 

So, to tailor your resume to this ad, you need to show how you meet every one of these job requirements.

Let’s look at an example of how the same work experience would be tailored differently according to different job ads.

Say, you were an advertising intern.

Here’s what your work experience would look like when you’re applying for a position as a social media assistant:

INTERNSHIPS

Marketing Intern

Full Picture Company

New York, NY

09/2023 - 12/2023

• Analyzed various social media platforms for trending content.
• Managed company social media accounts.
• Posted interesting content on the company's Facebook page, increasing engagement by 25%.

Pretty easy, right? Now, let’s look at what the same work experience entry would look like for a job as a content writer .

• Assisted the Marketing Manager in writing press releases and new blog posts, which increased web traffic by 25%.
• Created engaging content for email marketing campaigns and boosted newsletter subscriptions.
• Revitalized old blog posts with updated information and SEO optimization, improving organic search rankings by 30%.

The internship is still the same but this way, the experience you’re focusing on is tailored to the job you’re applying for. The hiring manager can immediately see your most important skills for the job and the value you could bring to their team.

#3. Add the Right Amount of Work Experience

If you’ve had a lot of jobs so far, you might be wondering if they all belong on your resume.

The answer is usually no. Your full, detailed work history belongs on your CV instead of your resume .

The hiring manager only wants the most recent and relevant information, not your full life story.

So, the amount of work information your resume should include depends entirely on your level of experience.

Let’s break it down:

• No Experience. If you’re currently looking for your very first job , you simply won’t have any jobs to fill in your work experience section. In that case, we recommend skipping this section and instead focusing on any experience gained in clubs, extracurricular activities , volunteering, and other projects.
• Entry-Level. When you’re applying for an entry-level job, you can list most of your work experience so far. Likely, some of it won’t be relevant, but it still shows the hiring manager that you have some work experience, and that’s better than none.
• Mid-Level. At this level, you should only mention relevant work experience. Don’t waste precious space listing old internships or jobs you had as a teenager .
• Senior-Level. You only need to list up to 15 years of relevant work experience. You might even need a two-page resume to apply for an executive position at this stage, but only if you have too much relevant work experience to fit onto a single page.

#4. Optimize for the Applicant Tracking System (ATS) Software

Before the hiring manager reads your resume, it has to make it to them.

The fact is that 70% of resumes get discarded before the hiring manager even reads them.

That’s because most companies use specialized Applicant Tracking Software (ATS) to go through hundreds of resumes and automatically filter out ones that don’t have what the hiring manager is looking for.

Unfortunately, this means that if a resume is missing a specific skill or isn’t formatted in a way that the ATS can process , it gets rejected immediately.

So, how can your work experience make the cut?

Here are a few tips:

• Don’t go over one page. The ATS can have a limit on how long a resume is allowed to be, so we recommend always sticking to a single-page resume.
• Format everything carefully. Don’t give your resume sections quirky names. Your work experience section should be titled “Work Experience,” not “The Journey So Far.” If you try being too creative, the ATS might not recognize what that section is and reject you.
• Tailor carefully to the job ad. If you want to beat the ATS, you need your resume to be as tailored to the job ad as possible. Include as many relevant keywords as you can in your work experience section. Just make sure they’re all used in a logical context since the hiring manager is supposed to read them, too.
• Keep everything in an active voice. Describe your previous jobs with clear and specific language. (E.g.: Instead of “A team of ten people was managed by me,” say “Managed a team of ten people” ).
• Use power words and action verbs. Hiring managers don’t want to hear how you “were responsible” for this or “helped with” that. Make your work experience pop by using impactful language like “spearheaded,” “designed,” “conceptualized,” and more.

Choose one of our ATS-friendly resume templates to make sure your resume passes the test.

Where to Place Work Experience on Your Resume

The work experience section should always be one of the first sections on your resume, along with the skills section.

Typically, it comes just after your resume header , so that the hiring manager can read it immediately after your resume headline .

If you are using the reverse-chronological resume format, work experience should go at the top of your resume. This way, hiring managers can quickly evaluate your qualifications based on your most recent roles.

However, if you’re using a different resume format, such as functional or combination resume formats, you can make an exception. These resume formats emphasize skills over work history, so you could move your work experience further down, towards the middle of your resume.

Recent graduates are another exception to this rule

Suppose you’re a student with minimal professional experience. In that case, you can put your education section on top instead of your work experience section to emphasize your academic achievements and show that you’re ready to put your knowledge to good use.

Want to learn about the other popular resume formats ? Check out this article to see which one is right for you.

Complimentary Resume Sections

While your work experience might be the single most important section of your resume, at the end of the day, it works in sync with the rest of it.

Other resume sections , like your resume summary or certifications, can show the hiring manager how experienced you are and how much industry know-how you bring to the table.

So, here are a few other resume sections that come into play if you want to back up your work experience and increase your chances of getting an interview:

#1. Resume Summary

A resume summary is a short section at the top of your resume that highlights your most relevant skills and achievements related to the job.

In 2-3 simple sentences, a good resume summary tells the hiring manager:

• Your years of experience in that type of role.
• Your top qualifications or impressive accomplishments.
• What kind of responsibilities you’re familiar with.
• What your motivation for the position is.

By summarizing the core of your work experience upfront, your resume summary lets the hiring manager know what they can expect from the rest of your resume. So, when done well, an eye-catching resume summary can make you stand out from the crowd.

Here’s an example of a resume summary:

Another important section is devoted to your most important skills.

The skills section lets you list abilities that supplement your work experience, and it should be divided into two categories:

• Hard Skills. These include technical skills, tools, and specific knowledge that’s directly applicable to the role.
• Soft Skills. These can be personality traits or interpersonal skills that demonstrate how you work with others and how well you’d fit into the company’s team.

Along with your work history, the skills section helps employers quickly evaluate your credentials and relevant expertise for the position. While your work experience highlights skills in context, the skills section provides an easy-to-reference summary.

Make sure the skills you list on your resume align with what the employer is looking for. Use the job description as a reference to pinpoint the keywords you should add to your resume .

Here’s an example of a skills section on a resume:

#3. Certificates

Professional certificates and coursework can show your commitment to continuous learning and honing your skills.

Listing certificates on your resume allows you to showcase specialized knowledge and skills that might not be evident from your work experience.

For example, say you’re applying for a position as an SEO content marketer.

If you’re experienced in digital marketing but don’t have formal work experience with SEO, that could be a problem. However, listing a certificate from an SEO course can tell the hiring manager that you have the necessary knowledge to take on the role.

Relevant certificates can provide evidence of your advanced skills, industry expertise, or any other necessary qualifications for the role. They can back up your skills and distinguish you from other candidates with similar work experience.

Depending on the context, any certificates you have can either be listed in the education section or a dedicated resume section.

If the certificates are more recent and different from your formal education, we recommend listing them separately. Here’s an example:

#4. Personal Projects

One of the best ways to show your passion and dedication is through your projects.

Hiring managers love candidates who do cool stuff in their spare time.

If any personal passion project you’ve been working on is relevant to the role you’re applying for, make sure to add it to your resume. It can back up the skills and experience on your resume, and help you stand out from other applicants.

For example, if you’re applying for a job as an animator , any published flash animation videos on YouTube are a great addition to your resume.

However, personal projects should only be listed if they’re relevant. If you’re looking for a job as an architect , your incredible cosplay sewing abilities just won’t cut it.

Here’s an example of a personal projects section:

11 Real-Life Examples

Not sure how to list work experience for your field?

Check out the practical work experience in these resume examples for different professions:

#1. Marketing Executive Resume Example

Check out our full guide to writing a marketing executive resume here.

#2. Teacher Resume Example

Check out our full guide to writing a teacher resume here.

#3. Cashier Resume Example

Check out our full guide to writing a cashier resume here.

#4. Software Engineer Resume Example

Check out our full guide to writing a software engineer resume here.

#5. Career Change Resume Example

Check out our full guide to writing a career change resume here.

#6. Illustrator Resume Example

Check out our full guide to writing an illustrator resume here.

#7. Esthetician Resume Example

Check out our full guide to writing an esthetician resume here.

#8. Stay-at-Home Parent Resume Example

Check out our full guide to writing a stay-at-home parent resume here.

#9. University Graduate Resume Example

Check out our full guide to writing a university graduate resume here.

#10. University Student Resume Example

Check out our full guide to writing a university student resume here.

#11. High School Graduate Resume Example

Check out our full guide to writing a high school graduate resume here.

Work Experience Section FAQs

Are you still wondering about something related to your resume’s work experience? Check out the answers to these popular questions about listing work experience on a resume:

#1. What If I Don’t Have Any Work Experience?

If you don’t have any work experience, there are two things you should consider: first, hiring managers don’t expect candidates for entry-level roles to have a ton of experience, so you don’t have to worry too much.

And second - there are plenty of ways to make an impressive resume even without any professional experience .

For example, if you're a recent graduate, you can focus on highlighting your education, relevant coursework or extracurricular activities.

Include any internships, volunteer roles, or student organizations that show you have the skills necessary for the job.

You can also highlight universal skills like communication , teamwork, problem-solving, and computer skills . If you use a strategic approach, your lack of work experience won’t hold you back from writing a great resume.

#2. Can I List an Internship Instead of Work Experience?

Yes, you can list internship experience on your resume instead of work experience.

Internships provide valuable on-the-job training and give you exposure to a professional work environment, so they’re always a great thing to add to your resume.

Like work experience, internships allow you to gain important skills, learn about a particular industry or role, and build accomplishments you can use to show potential future employers. 

Internships can be a vital resume section for candidates with less experience, such as students, career changers, or stay-at-home parents re-entering the workforce, since they show hiring managers you have enough relevant hands-on experience to succeed at the job.

#3. How Can I Explain an Employment Gap on My Resume?

The key to managing a gap in your work experience section is to address it briefly and positively on your resume or cover letter .

In a line or two, explain what happened and move on without dwelling on it, since employment gaps are relatively common and can happen for different reasons.

For example, if you had to take a year off to recover from a medical issue, just say so in your resume without going into details. The important thing is that you’re now better, ready to resume work, and the hiring manager knows it won’t be a problem.

If you have a short employment gap, you can probably skip the explanations. Simply list the start and end dates for each role without explaining the time in between. A couple of months between jobs is perfectly normal, and hiring managers aren’t likely to ask about it.

#4. What If My Work Experience Isn’t Relevant?

If you're applying for a job and none of your work experience is relevant, it’s a bit more complicated.

As a general rule, any work experience is better than no work experience. Most soft skills are applicable across industries, so you can focus on them in your resume.

If you’re an entry-level candidate, you might want to leverage other areas to show the hiring manager that you’re a good fit for the role.

For example, if you want to be a graphic designer but only have experience in customer service , emphasize your art education, portfolio work, and personal projects instead. If you’ve taken any more recent courses related to the field, you can list them before your work experience.

However, if you’re an experienced professional looking to change careers , things are a little different.

For a career change, you need to articulate your transferable skills and show how your previous experience can help you in this new role.

Let's say you're a sales professional interested in marketing. You could highlight skills like communication, market analysis, client relationship-building, and goal-oriented achievements that show your valuable marketing skills.

Key Takeaways

You’ve made it to the end!

Now, you’re all set to write a flawless work experience section.

But before you go, let’s recap what we talked about:

• Always list your work experience reverse-chronologically so the hiring manager can see what your most recent achievements and experiences are.
• If possible, focus on work achievements over day-to-day tasks. This way, you can immediately show the hiring manager what you’ve done for your previous team and what the value of hiring you would be.
• Carefully format your work experience so it passes the ATS and so that the hiring manager can easily read it.
• Instead of paragraphs, use bullet points to describe your previous jobs. For newer experiences, 5-6 bullets are good, but for older ones, 2-3 bullet points are enough.
• If you don’t have work experience, use this section to list your internship, volunteer experience, personal projects, or extracurricular activities. Treat them the same way you would treat work experience, and list your responsibilities and achievements in bullet points.
• Make sure the other sections in your resume complement your work experience for a flawless job application.

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• CV and Cover Letter
• Work Experience for a Resume:...

Work Experience for a Resume: How to Add it to Get Hired

14 min read · Updated on March 27, 2024

Present your work experience well and you'll blow other applicants out of the water!

For most professionals, the Work Experience section of their resme will be the most important part of their most important career document. This is the part that proves to a hiring manager that you have the knowledge, background, and experience to excel. But, given that it carries so much weight, how can you write and format it for maximum impact?

In this article, we'll examine how to lay out your resume work experience section, what to include, and how to word it. There are plenty of examples too, so that you can visualize how your resume could look. In short, we'll give you the crib sheet that teaches you how to produce a stellar resume that gets noticed for all the right reasons.

Where should I position my resume work experience?

While your work experience is likely to make up the bulk of your resume, that doesn't mean you should put it right at the top. Start with your contact details and headline , followed by a profile summary and your key skills .

Then, you have a decision to make. If you're a recent graduate , or you're aiming for your first job, your qualifications are probably more impressive than any work experience you have. Therefore, put your qualifications section directly under the key skills and position any work experience you have underneath that.

If you're established in your career, however, it's your professional experience that should take center stage. Relegate your qualifications to the bottom of the resume and promote your work experience to start just below your skills.

Pro tip: When you're writing a resume, put yourself in the mind of your reader. Make sure it's easy for them to find the most impressive and relevant information!

How to lay out your resume work experience

First things first – you need to create a basic layout for your resume work experience that you can then replicate for every role. You'll need the following elements:

Section heading

To ensure your resume is easy to navigate, begin with the section heading. You can choose from any of the following:

Work experience

Professional experience

Career history

Career summary

The heading should be in a larger font than the body of the text, so that a reader can immediately identify and jump to the section they're interested in.

Next up, you'll need a subheading for every role you've held over the last 10-15 years. Within that subheading, include:

Your job title. Ideally use your official job title, but if you're going for a similar role with a slightly different title, it's fine to tweak it, or to put the target job title in brackets. The key point is that the job title should accurately reflect what the job actually entails.

The name of your employer. Use their formal name, e.g. “Ford Motor Company” rather than just “Ford.”

The start and end dates of your employment. Just month and year will do – or even just year if you've held each role for a long time. Keep the format consistent, whether you chose “12/2023” or  “Dec 2023” or “December 2023.”

The location. Add the state or country you worked in, unless you've always worked, and will continue to work, locally - in which case location is less important.

When you've laid out this sub-heading, duplicate it for every role so that you have a uniform presentation that looks professional.

Role and responsibilities

Below the sub-heading for every role, you'll need to briefly explain your overall role and responsibilities. You don't need to go into much detail on this – 3 to 4 lines or bullet points should be plenty. The key here is to ensure that someone from outside the company, or someone unfamiliar with the role, can immediately understand what you were employed to do. Quantify whatever information you can, so that the reader can understand the scope of your duties, too.

Achievements

Now we come to the star attraction of your resume work experience section – your achievements! Aim to list a minimum of 3 achievements for every role you've held over the last 10-15 years. Remember, an achievement in this context doesn't mean something personal to you, such as learning to use new computer software. It means a benefit you've delivered to the company.

Start every achievement with a dynamic verb , such as reduced, exceeded, improved, increased, won… the options are endless. Again, quantify everything you can so that the hiring manager can appreciate the impact you've had on the business.

Which work experience is listed first on a resume?

Always write your resume work experience in reverse chronological order – that means your current (or latest) job first, working backwards in time as you go down the page. By doing that, your most recent, high-level, and impressive experience will be the first thing the reader sees.

Resume work experience example

Let's put all that together to see how it works:

Professional Experience

Head of IT                                                                                                                       May 2015 – date

Big Business Inc.

Led a team of 25 Software Engineers and controlled a $30million annual budget to provide IT services to 5,000 users across 15 locations. Directed transformation projects and contributed as a key member of the senior leadership team.

Key achievements

Enabled $5million of savings by overseeing a project to implement a time management system for 2,500 staff

Reduced average support resolution times by 20% by upskilling and expanding the team

Reduced printing costs by $30,000 per year by renegotiating contracts with suppliers

Senior Systems Engineer                                                                                      Jan 2013 – May 2015

Small Business Inc.

Held full accountability for all IT requirements in 3 UK offices, supported 50 users and managed a portfolio of IT projects.

Improved data retention and retrieval by 4 hours per request by transitioning from tape to cloud back-up

Won Manager of the Year for 2 consecutive years

As you can see, the focus of the resume work experience section here is on the value added to the business. By quantifying the scope of the role and the achievements, it's easy for the reader to understand this person's previous experience and how they can make a positive impact in the role.

How much work experience do I put on my resume?

As you'll have seen above, we recommend using this resume work experience format for all the roles you've held in the last 10-15 years. That doesn't mean any earlier work experience is useless and should be discarded! No, it just means that this level of detail isn't required.

Recruiters are usually most interested in your most recent experience. Earlier roles can simply be summarized in an Early Career section, giving just job title, employer name, and years of employment (you can omit the years, or even your earliest jobs, if you're concerned about age discrimination).

Similarly, if you've held many roles in the last 10-15 years, you may want to change the cut-off point to 8-10 years. A resume is flexible! Its job is to show your suitability for the role, so if you're repeating yourself or adding less relevant information, you can start summarizing sooner – it will benefit both you and your reader. As a general rule of thumb, 4-5 roles in detail is usually plenty.

How to write a resume with no work experience

Everyone has to start somewhere! If you haven't started your first job yet, that doesn't mean you can't write an impressive resume . Consider these options:

Include volunteering. If you've worked in a voluntary position , that's ideal – your resume work experience can relate to both paid and unpaid work. Present your volunteering experience the same way you'd present paid experience, as we outlined above.

Create a skills-based resume. If you have no work experience to add, you can create a skills-based resume. Add sub-headings for your relevant skills, with bullets underneath giving examples of when you've used each skill (preferably outcome-oriented).

Leverage school and college experience. Were you the Captain of a sports team? Secretary of a society? Mentor for other students? Pet-sitter? If you lack professional experience, you can draw from every other area of your life to demonstrate to a hiring manager that you have the experience and attitude to succeed in their vacant position.

If you're worried that the work experience section on your resume is a bit light at the moment, now's the perfect time to get out there and beef it up. Ask neighbors if they need a babysitter, volunteer to tutor younger students, help out the elderly lady across the street – get creative in finding ways to build up this part of your resume!

Resume example for students with no work experience

The work experience section of a resume for students with no work experience could look like this:

Work Experience

College  Ambassador at XYZ College (ad hoc)                                                    2022 - 2023

Represented the Computer Science course as a subject ambassador, speaking with prospective students and parents about the course and the college. Answered questions politely and shared relevant information, with the course being over-subscribed following every open evening.

Assistant Golf Coach at ABC Golf Club (part time)                                           2022 - 2023

Assisted with coaching junior players aged from 9-15. Drove golf carts safely and with consideration for other players. Enabled players to progress, improve their skills and enjoy a new sport, resulting in additional memberships at the club.

How to tailor your resume work experience

Now that you've written your resume work experience section, you're ready to start job-hunting. But wait! Don't just fire off your master resume to every vacant job! You may have spent time perfecting the layout and the wording, but there's one final step before you hit send.

With the job posting in front of you, you'll need to tailor your resume work experience to your target role. What does that mean? Well, go through the advert and highlight the key requirements for the role, then make sure they're reflected back, very clearly, within your resume. Aim to use the exact words you've highlighted, so that your resume pops up when recruiters carry out a keyword search.

For example, you may notice that the role requires someone who can code in C#, but your resume currently states “programming.” Changing that one word to “coding in C#” aligns your resume better with the role requirements. Do this with every point you've highlighted and watch your resume fly to the top of the pile!

Resume work experience FAQs

Pulling together your resume work experience can be tricky, so we've pulled the most common questions together to make it easier for you.

Do employment gaps on a resume matter?

Employment gaps are a perfectly normal part of life, so embrace the gap! If you've had a break longer than a few months, though, it may help to positively (but briefly) address the gap on your resume. Here are some suggestions on how you could do that:

2020 – 2023 – Planned career break to raise a family

2018 – 2019 – Career break due to redundancy: time spent pursuing an online course and completing home renovations

2023 – 2024 – Career break due to illness: now fully recovered and fit to return to full-time work 

Should I include work experience that's not relevant to my target job?

Sometimes, life can blow you in unexpected directions. If you've had a role that doesn't align with your current career aspirations, it need not be a problem. Consider these suggestions:

Eliminate the role. If taking the role off the resume won't leave a gaping and unexplained hole, you can simply remove it, no questions asked.

Minimize the role. If removing the role would raise unnecessary questions, include it – briefly. Keep the same sub-headings as usual, but don't dedicate more than a line or two to your responsibilities and achievements, just mention the job and move on.

Reframe the role. Rather than focusing on the irrelevant aspects of the role, just write about the transferable parts.

Can you include volunteer experience?

Absolutely! Volunteering is generally very positively viewed. We described above how a student with no work experience can include volunteering on their resume, but what if you have a solid career already? You have four options here:

Use it to cover a gap. Volunteering can be used to cover a gap in your resume if you include it as part of your work experience section. Treat it as you would a paid role.

Create a volunteering section. If your voluntary work uses relevant skills that aren't coming through elsewhere on your resume, create a separate volunteering section, laid out in the same way as the work experience section. While you won't want to go into such great detail, it gives you the opportunity to highlight information that would otherwise go unmentioned.

Add a brief one-liner. If your volunteering doesn't add any relevant skills or experience, but you still want to mention it, you can add a brief line in your Further Details section – that's where you can include any information to support your candidacy that doesn't fit neatly anywhere else – for example, foreign language proficiency.

Ignore it. There's no obligation to include volunteering on your resume, so if you don't think it adds any value, just leave it off!

Can I leave jobs off my resume?

There are certain situations where it's acceptable to leave jobs off your resume. We mentioned irrelevant jobs above, but you may want to leave them off for other reasons. If you held a job back in the eighties, for example, it probably has very little relevance to your career today. A resume is a sales brochure, not a life story, so there's no harm leaving off outdated experience.

What if you were fired, or left on bad terms? Well, ideally a resume wouldn't have an unexplained gap on it, so you can either include it and hope they aren't asked to provide a reference, or you can take it off and find another brief way to explain the gap. The shorter the time in the role, the easier this will be!

Should I put a short-term job on my resume?

It's not unusual to take a stop-gap job to retain an income between permanent roles. Whether you choose to include it on your resume depends on how relevant it is to your current career aspirations. If it's relevant, there's no harm in including it. You could emphasize that it was a “short term contract” or “maternity cover” to pre-empt questions. If it's not relevant, however, you can pick the most suitable option above where we discuss irrelevant work experience.

How can I show a promotion on a resume?

Congratulations on your promotion, it's definitely resume-worthy! A promotion shows that you've performed well and received recognition from your superiors, and that's definitely something a hiring manager will want to know. Make sure that you include the company name within the sub-heading of every role, as that way any reader will be able to trace your progress within the business. 

You may also want to add a line into your achievements section, if there was a particular reason for your promotion – for example, “Achieved selection into a more senior role having reduced customer complaints by 50% in just 6 months.”

How do I list an internship?

An internship can be included just like any other paid, permanent role. Include the same details and focus on the experience you gained and any value you added to the business.

A little effort now can get you far

The work experience part of your resume is arguably the hardest part to write, but it can have a great impact if it's done well. By following our guidelines on including resume work experience, you'll soon have a resume to be proud of that opens doors for you.

Want to check you're hitting the right notes? Why not submit your resume for a free resume review by our experts? They'll make sure you're hitting all the right notes before you apply for your dream job.

Recommended reading:

9 Soft Skills Employers Want

How to List Education on Your Resume (with Examples)

How to Write a Targeted Resume That Lands You an Interview

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Work Experience Section on the Resume

How to demonstrate your career trajectory

Career Expert

The experience section is the core of any resume and the most important metric for explaining your career path to employers.

Listing work experience on a resume can be a tricky task. You may have never worked in your life or have had so many past jobs that you don’t even know which you should include.

In either case, there’s a right and wrong way to create this section.

So, which parts of your professional experience should you include? Which parts should you exclude

This guide offers tips on exactly  what experience to put on a resume  and how to write a work experience section that will attract a potential employer’s attention.

How To Show Your Professional Experience On Your Resume

This core part of your resume can be titled in a variety of ways. A few common examples are:

Most employers  deem the work experience section the most vital part of your resume , as your career path is often the clearest, most efficient way to explain your skills. It lists companies you’ve worked for, industries you are familiar with, skills you have acquired, and the contributions you’ve delivered along the way.

Here are some ideas for section titles:

• Work Experience
• Professional Experience
• Relevant Experience
• Work History

Choose a title that is most appropriate for your experience. For example, students may include internships or part-time positions, which qualify as “work” experience but are not related to their target roles.

A title such as “Work Experience” or “Work History” would suffice in this case, to show that you have consistently been employed.

As a cheat code try using an  online resume builder  which includes helpful examples and practical tips for adding the experience section on your resume.

What To Include In A Resume Experience Section

It’s best to collect all of your work histories first before starting to write your experience section.

For most job seekers, their work experience will be true professional jobs/positions. But for students or recent graduates, relevant work can also include:

• Internships
• Volunteer work
• Study abroad programs
• Leaderships in clubs or community teams

Next, it is time to detail your experience. Start with your most recent position and work backward.

Each job post should include the following elements:

• Employer/company name
• Location (City, State or “remote”)
• Dates of employment
• Details of your accomplishments and contributions

Some of these details are unnecessary in functional resume layouts. For example, in cases where you may have large gaps in your job history, a functional resume layout can help downplay the scattered timeline of your employment and highlight the skills you’ve learned and will bring to the next position.

Most importantly,  each job post should include a brief paragraph , or more commonly, a bullet-point list of your responsibilities. Each position listed should prioritize your achievements and contributions to the role. Do not simply list the “responsibilities” or “daily tasks” of the job.

Include quantifiable examples of your success, as  34% of recruiters won’t consider applications that are not specific to the role ,  according to CareerBuilder .

Keep your experience section as focused as possible and only list those statements which are relevant to your target jobs.  Forbes Magazine suggests  limiting yourself to five bullet points per position.

Action verbs can significantly increase the impact your resume content has on the reader, enticing them enough to reach out for an interview. Include a variety of action verbs in each of your bullet points.

Examples of effective action verbs to use on your resume:   launched; implemented; spearheaded; coordinated; directed; increased; restructured; acquired; grew; saved; cut; identified,  etc.

How To Write The Work Experience Section On Your Resume

One of the easiest ways to capture the attention of a hiring manager is to list your professional experience in a clear, concise, and visually interesting manner.

your work experience section should always follow a reverse chronological frame, regardless of the resume format you choose ( chronological ,  combined , or  functional ).

It’s essential to know exactly how to write experience in a resume. To start,  begin with the most recent position held  and work backward in time.

How you display this information is crucial. An inconsistent, out-of-order format will only confuse the reader and earn your resume a trip to the trash bin.

As with every section on your resume, make sure to  highlight information that explains your past accomplishments , successes, contributions, and learnings.

For example, these can be:

• Customer satisfaction percentage or score
• Total sales you made
• Clients attended to

Anything that you can show you were a success will look great.

The more your past triumphs can relate to the position at hand, the better.

What Is an Example of Work Experience?

You may be wondering how one of your former positions, duties, and accomplishments should look on a resume. It’s critical to not only get the right format but  not mention too much or too little info .

Here are some  work experience examples  you can use to boost your own resume:

Senior Project Manager, XYZ Corp, San Francisco, CA — June 2018-Present

• Led a cross-functional team of 15+ members to deliver 20+ high-value projects, each with budgets exceeding $1M, on time and within budget.
• Implemented Agile project management methodologies that improved team efficiency by 30% and cut project delivery timelines by 20%.
• Negotiated contracts with key vendors, reducing project costs by 15% and strengthening strategic partnerships.
• Introduced a risk management process that identified potential issues early, reducing project delays by 25%.

Project Manager, ABC Inc, San Francisco, CA — July 2014-June 2018

• Managed 10+ mid-scale projects with budgets up to $500K, consistently meeting key performance indicators.
• Coordinated with various teams including design, engineering, and marketing, ensuring seamless collaboration.
• Implemented a new project tracking system which increased overall project visibility and improved on-time delivery by 10%.
• Conducted regular project status meetings and provided updates to stakeholders, improving communication efficiency.

Junior Project Manager, DEF Co, San Francisco, CA — August 2011-June 2014

• Assisted in the management of 15+ projects, developing key skills in stakeholder communication, budget management, and team coordination.
• Created detailed project schedules and plans, contributing to an overall 15% increase in team efficiency.
• Developed and maintained project documentation, improving record keeping and accountability.

This section has it all. It effectively uses action-oriented language to depict the individual’s responsibilities and achievements.  Each achievement is quantified  to make it tangible and impressive.

Additionally, the roles exhibit  a clear progression in skills , showing off the candidate’s career growth and capability to handle higher-level responsibilities.

Tips For Writing Your Previous Work Experience

We’ve amassed a list of easy-action tips for including your past positions on a resume to help you get started.

• Write in the present tense for your current work positions only  and past tense for all prior experiences.
• Tailor your work entries for each job,  mentioning the most relevant and appropriate experience. This may include creating one or more versions of your resume if you are targeting different career sectors.
• Explain gaps in your work history briefly.  Most reviewers appreciate additional context explaining your gap in professional work. A quick sentence is all that is needed to detail full-time parenting, study leave, traveling, family complications, relocations, etc.
• Include internships and education/professional development courses  in your resume, either in your work history or education section.
• Include voluntary or part-time work  where appropriate, especially when you have little on the job experience or are changing careers.

These tips on how to complete a work experience section on a resume should help you get started. You can also use our AI-powered suggestions in our resume builder and come up with more ideas to show off your past jobs and achievements in different ways. 

How Far Back Should Experience Go on a Resume?

If you had a  job from what feels like ages  ago you may be wondering if it’s worth adding to your resume. While there is no strict rule, it’s generally recommended to focus on the  most recent 10–15 years  of your work history.

If you have any doubts about  omitting jobs from your resume , keep the following in mind:

• Relevance:  Prioritize recent experiences that are most relevant to the job you’re applying for. Focus on showcasing your current skills and qualifications.
• Career Progression:  Highlight positions that demonstrate career growth, increased responsibilities, or promotions.
• Industry Norms:  Research industry standards to gauge how far back professionals in your field typically go with their experience. Tailor your resume accordingly.
• Early Career Highlights:  If you have exceptional early experiences highly relevant to the position, include them, even if they fall outside the recommended timeframe.
• Resume Length:  Keep your resume concise and focused. Including extensive work history can result in a longer resume that may remove the impact of recent experiences.

What Do You Put on a Resume With No Experience?

Are you a recent college grad looking for your first job? Or are you changing your profession? In either case, building a resume with limited professional experience can be challenging.

However, all is not lost!

By taking advantage of any relevant experiences, high grades in related coursework, and transferable skills, you can create a compelling resume.

If you’re an entry-level candidate you should remember to add:

• Relevant coursework in your education section
• Transferable skills
• Experience with relevant duties

Internships and past jobs look great if you can find ways to relate them to the job you are applying to so don’t be scared to apply for a new position.

What you shouldn’t do is:

• Add irrelevant experiences
• Include generic statements
• Forget to mention relevant positions or courses

By adding the most relevant information and your transferable skills you can give yourself a good chance of landing an interview and a job without any experience.

How To Format The Experience Section On A Resume

You may do everything in your power to write a work experience section that wows, but if it is not formatted correctly, your resume could end up in the “no” pile. Consistency throughout your resume is key for allowing readers to digest your information quickly.

Here are a few tips to  ensure this section is formatted properly .

• Format each work entry the same.  List the details: job title, company name, location, dates of employment, and list of responsibilities.
• Use the same font throughout the resum e  and no more than two styles (i.e. one font for job titles and another font for the contextual information.
• Align each section equally in a consistent manner  (i.e. job titles and company name left-aligned and employment date ranges right-aligned)
• Align each section header the same using one font and a consistent method for implementing bold, italics, and underline  effects. This will ensure the highest level of readability.

If you have any doubts about how to format work experience on a resume you can use  handy online templates . These tools can save you lots of formatting time, as these resources usually have a preset document structure already in place.

ResumeCoach  offers a range of resume samples and an online resume maker filled with guides, advice, and extra resume help when you need it most.

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How to Write Work Experience on a Resume: Examples & Tips

• April 30, 2024
• In Resumes & Cover Letters

When it comes to crafting an impressive resume, highlighting your work experience is crucial. Potential employers want to know what you’ve done in the past and how it aligns with the position you’re applying for. Here’s a step-by-step guide on how to effectively write work experience on your resume.

Table of contents

• Importance of the work experience section in a resume

What to include in work experience section

1. include relevant experiences, 2. format your work experience section, 3. write strong bullet points.

• 4. Tailoring  work experince to the job

5. Highlight transferable skills

6. quantifying your achievements, 7. be consistent, examples of work experience on a resume, common mistakes to avoid.

• Work experience section: FAQ

Importance of the work experience section in resume

The work experience section of a resume is a crucial component that showcases your past employment history and highlights the skills , knowledge, and expertise you have gained throughout your career. This section provides concrete evidence of your ability to perform specific tasks and responsibilities.

Including specific achievements and accomplishments in the work experience section can make your resume stand out . By highlighting quantifiable results, such as increased sales, cost savings, or successful projects, you demonstrate your ability to deliver tangible outcomes. These achievements provide evidence of your value and impact in previous roles, giving potential employers a glimpse into what you can bring to their organization.

The work experience section is often regarded by employers as the most crucial aspect of a resume. They read it first to quickly assess your employment history and determine if you possess the necessary experience and skills for the role you are applying for.

When creating a work experience section on your resume, there are several key elements that you should include:

• Job titles and company names.  Clearly state your job title for each role and provide the name of the company or organization where you worked
• Dates of employment.  Specify the start and end dates for each position, including the month and year
• Responsibilities and achievements.  Describe your responsibilities in concise statements, highlighting key achievements and focusing on quantifiable accomplishments and specific examples of your contributions

Maximizing your work experience section on your resume

When composing your work experience section, it’s crucial to include experiences that are directly related to the job you’re applying for. This is especially important for individuals who have a solid work history and are not seeking a major career shift. In such cases, it is customary to highlight your most recent full-time positions.

However, if you’re just starting out in the workforce, aiming to venture into a different industry, or keen on making a career pivot, it can be advantageous to incorporate unconventional experiences. These could include internships, volunteer work, freelance projects, or even personal projects that showcase your skills and adaptability.  

When it comes to formatting work experience on a resume, there are various options available. The most popular format is the chronological format, where you list your work history in reverse order, starting with your most recent job.

• Chronological Format The chronological format is great for job seekers with a steady work history. It shows your career growth and experience in an organized way. It’s perfect if you have a consistent work history without gaps or frequent job changes. Employers can quickly see your qualifications and how your skills and responsibilities have evolved over time. This format is preferred by employers because it highlights your job progression and stability.
• Functional Format The functional format prioritizes skills and experience over chronological work history. It replaces the work history section with a professional experience or accomplishments section that highlights skills developed over time. This format is ideal for those with career gaps, multiple industry or position changes, or a need to showcase specific skills for a job. It enables employers to quickly identify relevant skills and expertise.
• Hybrid Format   The hybrid format blends the best of both the chronological and functional formats, enabling you to highlight your skills and accomplishments upfront on your resume. This is followed by a chronological presentation of your work history. This format is ideal if you want to emphasize both your skills and work experience. By showcasing your key qualifications and achievements first, you provide employers with a concise overview of your abilities. Subsequently, you can offer a chronological summary of your work history, demonstrating your career growth and stability.

Read more:  What’s the Best Resume Format for 2024? [Pros vs Cons]

Use strong and concise bullet points to describe your responsibilities and accomplishments in each role. Focus on quantifiable achievements and highlight the impact you made in previous positions. Use strong action verbs and concrete examples to showcase your abilities and the impact you’ve made. For example, instead of simply listing your job duties, emphasize the results you achieved and the value you brought to the organization

Read more:  How to Write Resume Bullet Points (+ Examples)

4. Tailoring work experince to the job

By tailoring your work experience section to each job application, you can effectively showcase the skills and achievements that are most relevant to the position you are applying for.

• Analyzing the job description This step allows you to identify the specific skills, qualifications, and experiences that the employer is seeking. By doing so, you gain insight into what to emphasize in your resume and how to align your past roles and achievements with the requirements of the job you’re applying for.
• Highlighting relevant skills and experiences After analyzing the job description, it becomes important to highlight the skills and experiences that are most relevant to the position. Focus on roles where you have developed skills or achieved significant accomplishments that closely align with the job you’re applying for. By doing this, you effectively demonstrate your suitability and potential value to prospective employers.

When showcasing transferable skills in the work experience section, it is important to first identify which skills are transferable. Transferable skills are skills that you have acquired through education, internships, or previous work experiences that can be applied to different roles or industries. These skills demonstrate your ability to succeed in a job, even if your work history is not an exact match for the position at hand.

• Identify your transferable skills  When identifying transferable skills, it’s important to reflect on your previous roles and think about the skills you utilized to succeed in those positions. Did you have excellent problem-solving abilities? Were you adept at multitasking and time management? By identifying these skills, you can then demonstrate how they can be applied to future roles.
• Include transferable skills in your work experience Once you have identified your transferable skills, it’s important to incorporate them into the descriptions of your past work experiences. Be specific and provide examples of how you have utilized these skills to overcome challenges or achieve specific results in your previous roles. For instance, if you have strong analytical-thinking skills, you can mention how you used these skills to analyze data and make informed decisions that resulted in positive outcomes for your previous employers.

The example clearly demonstrates the candidate’s essential transferable skills for a project manager role, including communication, planning, and reporting.

Related:  20+ Essential Nursing Skills for Your Resume [2024]

• Highlight specific accomplishments Instead of simply listing your responsibilities, focus on specific accomplishments that demonstrate your impact. For instance, you can mention that you successfully achieved a 13% increase in sales by implementing innovative product displays and promotion strategies within the first quarter of your employment. This not only showcases your ability to drive results but also highlights your transferable skills in sales, marketing, and problem-solving.
• Utilize the C.A.R. method formula The C.A.R. method formula, which stands for Challenge, Action, and Result, is an effective way to structure your accomplishments. Start by describing the challenge or problem you encountered, then outline the specific actions you took to address it, and finally, state the results of your efforts. This approach provides context and helps the hiring manager understand the significance of your achievement. For example, you can say, “Faced with declining customer engagement, I revamped our social media strategy, resulting in a 30% increase in online followers and a 20% boost in website traffic.”
• Increased sales by 25% through the implementation of a targeted marketing campaign.
• Streamlined operations, resulting in a 35% reduction in production time and cost.
• Led a cross-functional team of 15 members to successfully launch a new product, resulting in a 15% increase in market share.

Related:  65+ Resume Accomplishment Examples

• Consistency is key when it comes to presenting your work experience section in a resume. By maintaining a consistent format, you not only showcase your attention to detail but also convey a sense of professionalism. To achieve this, make sure you use a consistent format for listing job titles, employers, and employment dates on your resume.
• Start by choosing a specific format for your job titles. For example, you can use bold or capitalized letters to make them stand out. Whatever format you choose, make sure it remains consistent across all your job entries.
• Next, list the employers in a consistent manner. This can include using the full company name or using abbreviations, but again, maintain this consistency throughout your resume.
• Lastly, ensure that the employment dates are presented consistently. You can use a month and year format (e.g., January 2020 – March 2024) or simply list the years (e.g., 2020 – 2024). Whichever format you decide on, stick to it for each job entry.

#1. Work Experience on a Resume for a Student

Student Assistant, Stuyvesant High School January 2022 – Current

• Streamlined administrative processes by developing an efficient filing system, resulting in a 30% reduction in paperwork errors and a more organized office environment.
• Assisted in the coordination and execution of a successful student-led event, attracting over 200 attendees and generating positive feedback from both students and faculty.
• Managed a budget of $4,500 for student organization activities, effectively allocating funds to support various events and initiatives throughout the academic year.

#2. Work Experience on a Resume for a Teacher

Teacher, Westminster School January 2020 – March 2024

• Improved student test scores by 15% over the course of one academic year through implementing personalized teaching strategies tailored to each student’s needs.
• Developed and implemented a project-based learning curriculum that resulted in a 20% increase in student engagement and participation.
• Implemented data-driven instructional practices, resulting in a 25% decrease in student absenteeism and an increase in overall classroom attendance

 #3. Work Experience in CV for a Business Manager

Business Manager, Unilever January 2020 – Current

• Streamlined operational processes, resulting in a 15% reduction in production costs and a 10% increase in overall productivity within the department.
• Successfully led a cross-functional team in the development and launch of a new product, which generated $1 million in sales within the first three months.
• Developed and executed a cost-saving initiative that resulted in a 30% reduction in overhead expenses, saving the company $500,000 annually.

 #4. Work Experience in CV for a Pharmacist

Pharmacist, Green Health Feb 2020 – Current

• Increased medication adherence rates by implementing a patient education program, resulting in a 20% decrease in hospital readmissions for patients with chronic conditions.
• Streamlined medication dispensing processes, reducing average wait times by 30% and increasing customer satisfaction scores by 15%.
• Implemented a medication therapy management system, resulting in a 25% reduction in medication errors and a significant improvement in patient safety outcomes.

 #5. Work Experience Resume for a Cashier

Cashier, Walmart Feb 2020 – Current

• Increased average daily sales by 15% within six months through upselling techniques and exceptional customer service, resulting in a boost in overall revenue for the store.
• Successfully resolved customer complaints and conflicts, maintaining a 95% customer satisfaction rating based on post-purchase surveys, showcasing strong problem-solving and interpersonal skills.

 #6. Work Experience Resume for a Sales Associate

Sales Associate, Morgane Le Fay Feb 2020 – Current

• Increased sales revenue by 25% within the first quarter by effectively upselling and cross-selling products to customers.
• Exceeded monthly sales targets consistently by 15%, resulting in being recognized as the top-performing sales associate for three consecutive months.
• Collaborated with the marketing team to launch a successful social media campaign, resulting in a 22% increase in online sales and brand visibility

 #7. Work Experience Resume for a Medical Assistant 

Medical assistant, Greenhouse Feb 2020 – Current

• Increased patient satisfaction scores by 15% through proactive communication and personalized care, resulting in improved patient retention and positive online reviews.
• Successfully assisted in the implementation of an electronic medical records system, resulting in a 33% reduction in administrative errors and a more efficient workflow.
• Developed and implemented a comprehensive patient education program, resulting in a 20% increase in patient compliance with treatment plans and improved overall health outcomes.

To create an effective work experience section, it’s crucial to steer clear of common errors that could impede your job prospects. Avoid these common mistakes:

• Including irrelevant Information:  Make sure to only include relevant work experience and skills that are directly related to the job you’re applying for. Keep your application focused by excluding irrelevant or outdated information.
• Exaggerating or lying : It’s crucial to be honest and truthful in your resume. Exaggerating or lying about your qualifications or experience can easily be uncovered during the hiring process and can damage your credibility.
• Using clichés and buzzwords:  Avoid using clichés and overused buzzwords in your resume. Highlight specific achievements and experiences to showcase your skills.
• Poor formatting and organization : A cluttered and poorly formatted resume can be difficult to read and understand. Make your resume visually appealing and easy to navigate with clear headings, bullet points, and a consistent format.
• Neglecting to Include keywords:  Many employers use applicant tracking systems (ATS) to scan resumes for specific keywords. Make sure to include relevant keywords from the job description to increase your chances of getting through the initial screening process.

Crafting an effective work experience section can be challenging, especially if you are unsure about how to present your experiences or lack confidence in your writing skills. If you find yourself in this situation, consider reaching out to a professional resume writer who can provide expert guidance and help you create a compelling resume.

Resumeway’s Professional Resume Writers enhance your strengths, customize your resume for specific job needs, and effectively showcase your value to potential employers.

FAQ: Work experience section

How far back should i go in listing work experience.

When deciding how far back to go in listing work experience on your resume, it is generally recommended to include about 10–15 years of relevant work history. However, this recommendation can vary depending on your professional background and the specific job you are applying for. If you have early career accomplishments that give you more credibility, you can list them in a separate section below your work history

How  do I  deal with gaps in my work  history?

One approach is to create a new entry in your professional experience section specifically addressing the gap. You can use job titles such as “Career Break,” and include the dates it occurred. This allows you to highlight any relevant skills or experiences gained during that time. Consider using a hybrid resume format if you find it difficult to address a career break directly or if you need to describe it quickly. This format combines elements of both chronological and functional resumes, allowing you to highlight your skills and achievements while still including a chronological work history.

What if I have limited work experience?

If you have limited work experience, there are still ways to showcase your qualifications on your resume. Focus on highlighting relevant skills, internships, volunteer work, coursework, or projects that demonstrate your abilities and potential. Additionally, consider using a functional resume format that emphasizes your skills and accomplishments rather than a chronological format that focuses on work history.

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How to Describe Work Experience on a Resume in 2024 (Examples & Tips)

Your work experience is a summary of all your hard work, dedication and achievements over the years. Here's how to do justice to your work history.

The work experience section of a resume will be the crown jewel that demonstrates to potential employers that you have the work history to back up your credentials.

In this guide, we will provide you with in-depth coverage for how to craft the perfect work experience section to help you land more interviews and job offers. 

Here's an outline of what we'll learn:

Including Work Experience on a Resume

What to exclude from your work history, formatting your work experience section, how to list achievements and accomplishments, add more experience with relevant certifications, use strong action verbs, how to show job promotions, addressing career gaps in your work experience, how to show volunteer work and internship experience.

• How Far Back Should Your Work History Go?

Key Takeaways

For all the inside scope on each component of your resume, check out our comprehensive resume guides . 

Work experience is a major component of any successful resume.

However, it can be difficult to decipher what exactly you should be including in your work history. 

Each job applicant will have a differing amount of working experience under their belt.

The key is to not shove too much information into this section.

Instead, you will need to take the time to sit down and decide which information best highlights your strengths and gives you an advantage for a particular job opportunity.

It is important to keep in mind that you should be altering your resume to match the job description of each individual job you are applying to. 

By taking the time to re-edit your work experience section for specific applications, you will have a much greater chance of impressing hiring managers. 

In this article, we will help you craft the perfect work experience section.

Some key questions we will be answering include:

• What should you be including in your work history?
• What should you be excluding from your work history?
• How should your work experience section be formatted?

Keep reading to learn more about how you can begin optimizing your work history section.

Beautiful resume templates to land your dream job

What Information to Include in Your Work History?

Ultimately, your work history will contain the following:

• Job Position ( e.g. "Bartender" )
• Company ( e.g. "Red Lobster" )
• Location (e.g. "Brooklyn, NY")
• Start Date - Month & Year (e.g. "October 2019")
• End Date - Month & Year (e.g. "January 2021") Note : You can list "Present" if it's your current job
• Description (responsibilities and achievements)

Here's how that looks, you can also see an example of the Yoga Instructor resume here .

Yoga Instructor, January 2018 – Present Mellow Mushroom • Nashville, TN • Taught 40+ elderly clients basic yoga moves each day • Held 4 classes a day that differ in intensity, including beginner and intermediate • Advised modifications for yoga poses to ensure proper form, to meet clients' athletic abilities • Instructed clients on breathing techniques, such as Basic Breath Awareness and Retention • Developed body-mind-spirit awareness, mental clarity and physical flexibility and strength

However, when deciding which information to include within your work experience section, there are four main principles to keep in mind:

Here is a quick breakdown of each of these crucial factors:

1) Relevancy

When writing out your work experiences, it is important to consider how relevant your previous experience is to the job you are currently applying for

Your most relevant experience should always be the most emphasized and focused on, as it will be where you showcase the skills and achievements that qualify you for the position.

For instance, let’s say you are applying for an entry-level copywriting position and you have two major examples of work experience you would like to include.

These examples are:

• Managed the front of house of a restaurant for four years.
• Worked as a journalist at a local newspaper for one year.

Even though the management position may take up a greater chunk of your professional background, your experience as a journalist is much more relevant to the field of copywriting.

Therefore, you would want to place greater emphasis on your more relevant experience. 

2) Timeliness

Let’s say you are applying for a position for which all or most of your work experience is fairly relevant with similar importance in your roles.

How do you decide which of this experience is best to include on your resume?

When listing out your relevant work experience, it is recommended to showcase your most recent experience first and work backwards from there. 

As a general rule of thumb, it is good to aim to include work experience that you have gained within the past 5 years, though trying to include examples from within the last 1 to 5 years is ideal. 

Generally, work experience older than 5 years should be included on more in-depth resumes, such as on a resume for a job applicant seeking a senior position at a company.

Additionally, the academic resume format “Curriculum Vitae” – or CV – will typically include experience that spans across an even wider timeframe. 

3) Longevity

If you have held a relevant position for a long period of time, this kind of longevity can be highly impressive to hiring managers.

Showcasing your longevity at a previous job demonstrates your ability to commit to a company long-term. 

Moreover, showcasing positions you have held for a long period of time can also be a great opportunity to emphasize any promotions you may have received.

Showing your ability to not only commit, but to grow as well can be majorly influential on the impression your resume leaves.

4) Position

Different positions you have held within a field or industry may hold greater weight than others.

While it is still important to keep relevance, timeliness, and longevity in mind, it can also be useful to showcase your higher positions on your resume.

For example, let’s say you are applying for a position as an executive administrative assistant and you have the following work experience:

• Office manager for small law firm 
• Administrative assistant for a tattoo parlor

While both positions are relevant to the job you are applying for, your role as an office manager may have had greater responsibilities compared to your assistant position. 

Check out our Human Resources Resume Example to see how the work experience section utilizes all four of the above mentioned factors. 

When you are writing your work experience section, it is important to note that you don’t want to include every job under the sun that you have ever held.

A hiring manager won’t want to read through all of that, nor are all of your experiences likely to be relevant for the job you are applying to. 

For instance, short-term jobs that you left soon after being hired may not be the best to include, as this can lead to speculation and uncertainty as to why you held the position for so short an amount of time.

If you happened to work a job that was purposefully or contractually short-term but holds a high level of relevance to the job you are currently applying for, it can be useful to include a short note explaining why you were only in the position for a limited amount of time. 

Omitting Jobs from Your Resume

There may be a variety of circumstances that may lead you to wanting to omit certain jobs from your resume.

For instance, if you were fired from your previous position, you may feel inclined to try and hide this information out of fear of it leaving a bad impression on hiring managers.

However, even jobs you were fired from should be included if they are relevant working experience

Being fired from a previous job is not an automatic deal breaker in most cases, and including that position on your resume is oftentimes preferred over leaving unexplained gaps in your employment history.

Moreover, you do not have to explicitly state on your resume that you were fired.

Should this be a topic of concern, it will likely come up in a job interview at which point you can more clearly and directly explain what happened.

Keep Your Job Descriptions Simple

A common mistake that many job applicants will make is writing descriptions of previous jobs that are too wordy or long.

Although it can be helpful to include more information about your most relevant or most recent experiences, you still want to write in clear and concise sentences that are easy to skim.

In truth, it is unlikely a hiring manager will thoroughly read your resume – especially if there are many applicants for the position.

As such, you must optimize your resume to provide information clearly and quickly.

A hiring manager should be able to gain the most valuable information with only a short read-through or skimming. 

As mentioned, you don’t want to go overboard when writing your work experience section.

Although you should aim to include the best and most relevant details, you should strive to write in short and simple sentences. 

Here is the basic format to use when structuring your work experience section:

Position, Start Date – End Date Company Name, Location ‍ • Descriptive Sentence • Descriptive Sentence • Descriptive Sentence

Alternatively, you may also want to list the company name on the first line with the position title.

This can be especially true if you worked for a well-known and easily recognized company or brand.

The formatting would then look more like this:

Position, Company Name Location, Start Date – End Date ‍ • Descriptive Sentence • Descriptive Sentence • Descriptive Sentence

There are, of course, some stylistic choices you can make to help your resume stand out.

However, sticking to this straightforward and easy to read format is key. 

Here are a couple quick examples of correct and incorrect formatting:

1) Always use bullet points for your descriptions.

Long paragraphs can be hard to read and make your work experience section look too cluttered.

Restaurant Manager, 2018 – 2020 ‍ In this position as a restaurant manager, I worked diligently to help implement new point of sales systems that greatly reduced operational costs. I also managed a staff of over 20 waiters on any given day. Of my responsibilities, I was in charge of handling customer complaints and issuing refunds. 

Restaurant Manager, 2018 – 2020 Mellow Mushroom • Nashville, TN • Hired and trained over 20 staff members . • Implemented point of sales systems that reduced operational costs by 15 percent . • Reduced customer complaints and refunds by 25 percent . 

2) Be specific as possible.

When writing your work experience descriptions, try to be as specific as possible rather than providing vague descriptions of your work accomplishments in the position. 

Junior Graphic Designer, The Coca-Cola Company Atlanta, GA • June 2017 – July 2020 • Responsible for making creative designs for the company. • Created hundreds of different designs for a variety of projects. • Worked closely with top-corporate officials. 

Junior Graphic Designer, The Coca-Cola Company Atlanta, GA • June 2017 – July 2020   • Led the design, development, and implementation of a label design project. • Designed and implemented new branding materials, including a re-design of the logo.  • Presented key deliverables to executive level stakeholders. 

In the following Content Marketing Associate resume example, you can see how Sarah has emphasized each of her bullet points with specific relevant keywords.

When it comes to listing your achievements and accomplishments on a resume , there are several considerations to keep in mind

As a general rule of thumb, your job descriptions are the best place to showcase your greatest accomplishments within a position.

For example, let’s say you worked in a sales position and raised overall sales by 10 percent .

This is the kind of specific accomplishment you will want to list within your job description. 

As previously mentioned, you will always want to be as specific as possible when listing out your achievements.

Here are some examples of how to properly list your accomplishments within your work experience section:

If you have specific data to quantify an accomplishment, always provide specific numbers rather than generalized statements.

Incorrect: ‍

Increased productivity of staff immensely over the course of the position.

Improved staff productivity rates by 30 percent , leading to a reduction of labor costs by 45 percent . 

Awards are a type of achievement that can be particularly useful to include.

Keep in mind that a hiring manager may not be familiar with company-specific awards.

Thus, you should provide enough detail to explain the importance of the award. 

Earned the Departmental MVP Award in 2019.

Earned the 2019 Departmental MVP Award for increasing productivity and efficiency rates, as well as improving cross-functionality of the department. 

Depending on the quantity of achievements you have, it may also be beneficial to create a section devoted entirely to your professional accomplishments.

The key takeaway here, however, is that job descriptions are one the most useful places to showcase your job-specific achievements. 

Although certifications may not be direct work experience, they often times are major indicators to employers of how qualified the candidate is for a position.

To earn a certification, you will typically be required to complete an accredited course successfully.

It can be tempting to include every certification you have ever earned on your resume as a way to help add some extra detail and interest.

However, when you are including certifications you should still be keeping relevancy as your top priority.

As such, only the most relevant certifications should be showcased. For instance, let’s say you have a CPR and First Aid certification.

If you are applying to become a school nurse, these kinds of certifications are not only important but are likely required.

Comparatively, if you are applying to a position as a content writer, these certifications hold no relevance. 

If you have earned a certification as a result of working a previous job, then you would likely want to include that certification in that specific job description.

Otherwise, your certifications may be better suited in their own devoted section.

Additionally, working to earn relevant certifications that you can list in tandem with your work experience section can help you to greatly stand out from other job applicants.

Here is a quick list of a few well-known certifications that would be useful to include on a resume:

• PMP: PMP is a Project Manager certification and is given to professionals with a four-year degree, a minimum of three years of project management experience, and the successful completion of the PMP exam and hour requirements. 
• NCLEX-RN: The NCLEX certification is the required certification for nursing professionals put forth by the National Council of State Boards of Nursing. 
• PHR: The PHR certification stands for Professional in Human Resources and is earned through successful completion of an exam upon confirmation of eligibility. 
• SERVSAFE: ServSafe certifications are used in the restaurant industry to certify that kitchen and waitstaff are following all proper food and drink protocols. 

For more information on how to best show certifications, check out our guide on listing certifications on a resume.

When you are writing your resume, you want the words you use to engage the person who is reading it.

Chances are that the hiring manager reading your resume will read hundreds of other resumes that all contain similar words, verbs, and phrases. 

When choosing which words to use in your resume, it is important to remember that you don’t want to tell the employer why you are a great candidate.

Instead, you want to use the words to show the employer why you are the best candidate. 

This is where strong action verbs come in.

In your job descriptions, rather than saying something boring like “ managed a staff of 50+ members ” —  instead use a stronger action verb such as “ delegated ” or “ directed .”

Here are a couple quick tips for using strong action verbs on your resume:

1) Always lead with your action verb

Don’t bury your action verbs or make them difficult to spot.

Start your sentences with a powerful action verb instead.

I helped senior executives with important administrative tasks.

Assisted senior executives with administrative tasks, including managing travel schedules and optimizing file organization systems. 

2) Make it contextual and supporting

While it is important to use action verbs, don’t just use any word that comes to mind.

The words you use should make sense in the context of how they are being used to describe a job. 

Prohibited operational costs from exceeding budgetary restrictions.

Maintained low operational costs according to budgetary restrictions. 

Though both of these statements essentially say the same thing, the latter is much more clear and better represents your professional achievement. 

For more ideas on which action verbs to include on your resume, check out our list of 350+ Action Verbs to Make Your Resume More Effective.  

If you have worked in a previous job for a longer period of time, chances are you have received a promotion or two along the way.

Keeping track of these promotions and showing your professionals growth is essential. 

There are a couple different ways to show promotions within a job description.

When showcasing different roles you have held within the same job or company, it is important to list your highest position first and work backwards from there.

As an example, let’s look at two different ways a job candidate could list their promotion from office assistant to office manager on a resume:

1) Stacking job promotions

Use stacked positions to show your growth over time, with the most recent and highest position at the top.

Office Assistant, Tennessee Valley Authority Nashville, TN • January 2015 – January 2016 ‍ • Promoted to current position of Office Manager in 2016.

Office Manager, Tennessee Valley Authority • January 2016 – November 2020 Office Assistant , Tennessee Valley Authority • January 2015 – 2016

This kind of stacked formatting is an easy way to show you growth within a company without having to detail each position.

This is a good format option for when you want to focus solely on the highest position you earned.

2) Listing job promotions as separate entries

This format is useful if you served in each position for several years with different responsibilities in each. 

Office Assistant and Manager, Tennessee Valley Authority January 2015 – November 2020

Office Manager, Tennessee Valley Authority January 2016 – November 2020 • Job Description & Achievements Office Assistant, Tennessee Valley Authority January 2015 – January 2016 • Job Description & Achievements

The choice to format promotions as two separate entries should be reserved for instances where most or all of your work experience has been in different positions within the same company

Otherwise, the stacked format allows you to feature other work experiences with different employers as well. 

In some cases, a job applicant may not have very much relevant work experience or they may have large career gaps.

If this is the case for you, it can be useful to consider utilizing different resume formats to help fill in those gaps. 

The worst thing you can do is try to hide these career gaps from hiring managers.

These are the types of details they will be looking out for, and signs of deception are likely to get your resume thrown out immediately.

Instead, you should consider the different resume formats that may be better suited to showcasing your skills rather than your experience.

Here are the three main types of resume formats and how we'd rate them from best to worst for addressing career gaps:

1) Functional (best)

Functional formatted resumes focus more on skills and unpaid experiences, making them well suited for applicants without a strong work history.

2) Hybrid/Combination (good)

Hybrid resumes will combine elements of both reverse-chronological and functional resumes, making them good to use when you have career gaps. 

3) Reverse-Chronological (worst)

‍ This format focuses on making the work experience section the main component of the resume so it won't be the best choice for you.

Though having limited work experience or large career gaps can certainly make the resume writing process more difficult, it is by no means impossible to create an effective resume in spite of this.

Check out our guide for writing a resume with no work experience for more advice on how to create a resume when you have limited experience or career gaps.

For some applicants, especially those who may still be in school or are recent graduates, you may lack paid working experience but have several good examples of volunteer work and internships. 

Generally speaking, your internship experiences can go in your work experience section, as these are still technically professional experiences you applied for and earned based on your academic credentials.

Volunteer work, comparatively, should often be listed in a separate section as this is not typically considered “professional experience.”

Nonetheless, volunteer work can still hold a good amount of value, especially if it is directed related to the job you are applying for.

For instance, an IT professional may have volunteered their time to work on a not-for-profit software development project.

Though this experience was unpaid, it provided the applicant with experience working directly with software developers.

This kind of experience will still be crucial to share with potential employers. 

Consider an Alternative Format

If your work experience is limited to internships and volunteer work, this may be another good opportunity to utilize the functional or hybrid resume formats.

This will allow you to showcase the unpaid experience you have, while also sharing the focus with other sections such as skills and academic accomplishments. 

How Far Back Should Your Work History Go?

We’ve covered the importance of timeliness and longevity when deciding which previous jobs to include in your work experience section.

The reality of how far back you should go ultimately depends on the position you are applying for.

For applicants who are applying to entry-level or lower-level jobs, keeping your work experience section concise and focusing on jobs you have worked in the past 1 to 5 years is likely to be preferable. 

Comparatively, if you are applying for a senior-level position, or for a position in the fields of science or academia, it is recommended to showcase more of your professional background.

For instance, applicants who are seeking positions in academic fields will likely want to use a CV format which typically will cover most – if not all – of both their professional and academic background. 

Not every job is the same, nor is every applicant the same, so how much you include on your resume will depend on the situation at hand.

Luckily, there are many resources to help, such as our guide on on writing the perfect resume.

By now you should feel a much greater sense of confidence for how you should be writing and formatting your work experience on your resume.

Here are five key takeaways to remember as you embark on your resume writing journey:

1. Relevancy is Key

When listing out your work experiences, keep in mind which of your previous jobs are the most relevant to the position you are now applying for.

You don’t want to weigh down your resume with too many jobs and job descriptions, so narrowing down to the 3 – 5 most relevant experiences is key. 

Do keep in mind the other three factors we discussed as well: timeliness , longevity , and position .

You want to showcase how your prior work experiences have given you the skillsets to make you highly qualified for the job you are seeking. 

2. Show, Don’t Tell

When writing your job descriptions, avoid using statements such as “I did this” or “I accomplished this.”

Instead, word your descriptions in a way that showcase your achievements and strengths within the position.

Employers don’t want to be told what you can do because words only mean so much without the evidence to back them up.

‍ Show hiring managers what you are capable of by providing clear and quantifiable examples of how you have excelled in your previous positions. 

3. Use Strong Action Verbs

Begin each of your bullet points in your job descriptions with strong action verbs that clearly represent the action or accomplishment you are showcasing.

The use of these verbs not only helps to clarify your work experience section, but also helps emphasize key points, tasks and achievements.

However, be wary of using these verbs just for the sake of using them.

Always make sure the verbs you are choosing relate back to the statement you are making so you don't not accidentally cause any confusion.

4. Keep it Simple 

Bullet points and simple sentences are your friend. Most hiring managers are not going to read through your resume in its entirety.

Thus, having bite size and concise descriptions that effectively represent your abilities, skills, and accomplishments is key. 

5. Determine Which Format is Best for You

If your work experience is limited, you may want to consider using an alternative resume format.

To help determine which format best suits your needs, take a look at our guide for choosing the correct resume format . 

Closing Thoughts

Your relevant work experience can make or break your opportunity for landing an interview with the job of your dreams.

Figuring out the best and most concise way to list your experience is, thus, crucial. 

To learn more about how to craft the best resume possible, check out our comprehensive guides and resume templates to get started making your perfect resume today. 

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Table of Contents

The work experience must-know, how to format your work experience, how to write a killer work experience section.

• Irrelevant of Transferable Work Experience
• Listing Work Experience With No Experience

The work experience section is an essential part of your resume. It’s the one thing the recruiter really cares about and pays the most attention to.

Your previous experiences are seen as a good indicator of how you’ll handle the new job. This section, however, is not just a list of your previous responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular position you're applying to.

Education, skills and hobbies are all great but it's the work experience section that ultimately decides whether you get the job or not.

And no, more university degrees doesn’t mean better jobs - creating a killer resume work experience section does.

In this guide, We will teach you...

• How the work experience section “works”
• How to do basic formatting
• How to write a work experience section that will get you hired
• How & why to list different types of work experience.
• How to list experience when you have none

#the-work-experience-must-know

As we’ve mentioned before, the work experience section is the bulk of your resume and is a key part of all successful resume templates .Think of it as the sales pitch that’s going to land you the job.

You can mention anything you've put your time and labor in, including:

• Professional Experience - Your career goes here. Essentially any job you've ever worked that's in the relevant field & industry.
• “Unskilled” Experience - That part-time hostess job during college goes here.
• Internships - Unpaid or paid.
• Part-time Gigs - Did you collect unused stuff on Craigslist and sell it on E-Bay? Anything along those lines.
• Volunteering - NGOs, non-profits, etc.

Before we dive into the details, we’ll explain the most basic and important principles about this section.

Be Brief & Relevant

The work experience section should be the detailed summary of your latest 3 or 4 positions . The “3 or 4” part is important here - the recruiter wants to know how relevant you are for the job without having to read your entire life story.

For example, if you are a programmer with 20 years of experience, would you really mention your very first internship?

VelvetJobs Expert Tip

As a rule of thumb, listing your last 3 or 4 positions is the optimal amount.

On a similar note, you’d want your work experiences to be relevant to the job you’re applying for. Get into the recruiter's head for a minute - you’re reading 2 resumes for the position of financial analyst .

Which of these two statements looks more “relevant?”

Financial Analyst with 5+ years of experience

Marketing Expert with 10+ years of experience

The first one gets a callback. The second gets a confused glance and a trip to the paper shredder. That being said, there are some exceptions . Sometimes, you’d want to include your seemingly “irrelevant” experiences to show your skills.

Confused? Well, let’s say you have these two people applying for a job in sales .

Hard-working student, 2+ years of experience working as a server

Hard-working student

You’d go for the first one because of 2 reasons .

• General Experience - In most cases, the recruiter would prefer someone with some experience rather than none. It shows that they’ve worked before in their lives, and won’t just stand around looking confused on the first day of work.
• Transferable Skills - Every job teaches you skills, be it very basic ones. As a waiter, for example, you've probably learned how to interact with customers. When you apply for a sales associate position, you'll end up using these same skills.

Having previous work experience is super helpful. But what if you just graduated? Not to worry, we've got tips for recent grads as well.

#how-to-format-your-work-experience

While the content of your resume work experience section is important, it’s essential to get the formatting right . The two go hand in hand. How?

Most big companies these days use Applicant Tracking Systems - software that scans your resume and determines how relevant you are for the position.

So if the formatting is somehow messed up or too far from traditional norms, no one’s going to even look at your resume! This is why it’s essential to get the formatting right.

The first thing to do with the formatting is to create the e xperience section . The font size should be the same as any other section headings in your resume, and it can be in bold , CAPITALS, italics , etc. depending on your general theme.

Then, list the basic information about your work experience. Follow this example for each position:

Position + Dates

Company Name

Company Description (Optional)

• Responsibility or Achievement

The company description mentioned here is optional - you might want to mention it in case it's a company most people have never heard of. Otherwise, skip it and use this space for an additional bullet point.

As for responsibilities and achievements , the average number you want to hit is 6 : It’s optimal enough to describe your experiences with a company properly, while leaving room for your other experiences.

This, however, is not set in stone, and is up to you. Let's have a look at an example:

• Oversaw the daily operations of the marketing team
• Led a team of 4 marketing specialists and 2 designers
• Managed the company client-acquisition PPC strategy with a budget of $2,000+ monthly
• Coordinated efforts with the sales team, acquiring, warming & handing over 100+ leads monthly
• Led company re-branding efforts, creating a new website, brochures, Ad copies , etc.
• Took the company from an MRR of $20,000 to $50,000 over the course of 2 years

Now that you know how to format your resume work experience section, have a look at how to format it so that the recruiter sees you're the one right off the bat!

Fun fact - there are 3 completely different ways you can format your resume. In some, you don't even mention your work experience! Learn how the 3 different formats, chronological, functional and combo work with our guide!

#how-to-write-a-killer-work-experience-section

Technically, there is no right or wrong way to list your experiences. There’s no central resume authority deciding on what should or should not be on a resume.

There are, however, some best practices that’ll take you a long way. The most important of which is:

Selling Yourself the Right Way

I hard to say which of your responsibilities & achievements are best mentioned in a resume.

You did, after all, work in that company for months (or years, maybe decades?). You were in charge of so many things , you can barely even remember all of them! So, where do you start?

It's actually quite simple - mention only your greatest achievements. Don't get bogged down by describing your duties. If your resume says that you've worked as a retail manager for 5 years and you're applying for a position of a retail manager, the recruiter already knows what duties the position includes.

It makes sense that what’s really going to set you apart are your achievements :

• Did you manage to save the store from being over-flooded by customers on Black Friday?
• Did your management lead to much lower customer complaint reports than last year?
• Are you literally super-human and can endure 200 hour work-weeks ?

These are the type od things that’ll take you from “ a candidate ” to “ THE CANDIDATE .”

• Increased the regional Customer Satisfaction Index by 10%.
• Managed sales clerks

As for how you’d list your achievements, here's the best advice to keep in mind:

Quantification is King

Saying that you’re good is one thing. Proving that you’re good is what matters. The best way to impress is to demonstrate your achievements with numbers. After you've got your core experience inserted into a resume you're creating from scratch, or one of these resume templates , make sure to quantify appropriately, like this:

Managed a monthly company budget of $200,000 , while cutting $30,000 in unnecessary costs

Managed a monthly company budget, while cutting unnecessary costs

The first shows how good you are. The second gives a general idea , but it doesn’t really say anything.

Quantify your achievements. It will be useful when you make your case for a promotion or when you're looking for the next opportunity.

Now let’s see how all this would fare in a real-life scenario . The position applied for is that of a customer support manager at a retail company.

The ideal candidate will be put in charge of hiring, managing, and ensuring the productivity of 15+ cashiers.

Customer Support Manager, 2015 Sep - 2017 Feb

Boston, Massachusetts

MadeUpRetailCompany

• Hired & trained 25+ new employees over 2 years , reducing yearly regional turnover by 10%
• Increased the regional Customer Satisfaction Index by 4%
• Conducted training on using the POS terminals for all new hires, as well as company culture & behavior
• Awarded MadeUpPrizeForExcellence for the year 2016, out of 20 stores nationwide.
• Hired and trained employees.
• Charged with ensuring customer and employee satisfaction.
• Trained new employees with everything store-related
• Was called an “amazing employee” multiple times

There are, of course, professions and fields where you just can’t quantify your achievements, and that’s fine.

In such case, just list the job responsibilities as usual. But again, whenever you have the chance, use numbers to show the recruiter how good you are.

You can list your accomplishments in other sections of your resume too. Learn how to mention accomplishments with our complete guide!

ATS & Tailoring

We’ve talked about ATS or Application Tracking Systems before. But to refresh your memory, it’s the software that most big companies use filter thru resumes by “ keywords ” and to bring the most relevant candidates in for interviews.

Let’s take a sample job description and see how that would work with an ATS.

MadeUpCompanyInc is looking for an award-winning , money-making m arketing manager. The requirements are:

• 5+ years of marketing experience
• Leadership skills, experience leading teams of 5+
• Experience managing a monthly marketing budget of $20,000 +
• MarketingSoftware Certification

The hiring manager then picks several keywords that are important for the job. Here, for example, would be marketing, leadership, marketing software or any synonyms of those.

In order to be a perfect match, you’d want to mention each of these in your resume work experience section or the skills section.

Now, let’s turn that into an example resume section:

• Managed a team of 5+ marketers .
• Mastered MarketingSoftware , using it for cross-channel integrated marketing

The job title of your previous position mentions “ marketing. ” There’s experience with leadership mentioned ( i.e . managed), and finally, there’s MarketingSoftware mentioned.

Check, check, check.

There's more to resume tailoring than just looking good for the ATS. If you work hard enough, you could turn your resume into the best thing HR has ever seen. Learn how to tailor your resume to the company you're applying for, and become the recruiter's best friend!

IRRELEVANT OR TRANSFERABLE WORK EXPERIENCE

# irrelevant-or-transferable-work-experience.

If you’re switching industries , the resume work experience section can be a tough nut to crack. Which work experience should you mention? Do you start completely from scratch ?

In case you list all of your experience, chances are that you'd get ignored as not all of it would be relevant. In the second case, you’re going to look like you’ve been unemployed for too long.

The best-practice here is to mention the existing relevant experience.

How? Well, instead of listing your achievements and responsibilities as you typically would, you look at the whole thing from a different angle: What skills did your previous career give you that would be useful in the new field?

As a simple example, let’s say you’re a customer support representative with 5+ years of experience . You’re a killer on the phone - even the most disgruntled customer turns into your biggest fan after a 5-minute conversation.

Let's say you want to adapt the skills acquired in one industry to another, for example, going from customer support to sales. How do you do so? Let's have a look at this example:

Customer Support Representative, 2015 Sep - 2017 Feb

MadeUpTechSupportCompany

• Handled 100+ phone calls a day
• Maintained a 5-star customer-satisfaction rating over 2 years
• Achieved customer-experience rating 25% higher than average
• Charged with handling customer complaints
• Calmed down disgruntled customers
• Awarded employee of the month title

Now, the difference between the two examples is that the first specifically mentions all the right skills and experiences you’d need in phone sales.

Hundreds of calls a day? That’s a given.

5* customer-satisfaction rating? If you can talk to moody, unsatisfied customers, you can probably sell a new product.

25% higher customer experience rating? You’re not just any other support rep, you’re good at what you do, and are ready to progress.

LISTING WORK EXPERIENCE WITH NO EXPERIENCE

# listing-work-experience-with-no-experience.

If you’re a student, then this might seem really tricky . You don’t have any work experience, leaving your entire resume as a one giant blank space with your name & education on it.

Well, actually, “work experience” doesn’t necessarily mean professional work . It can be any of the following:

• Internship Experience
• Transferable Experiences
• Extracurricular Activities
• Projects & Portfolio

Each of these can be listed the same way as any other work experience, with exactly the same formatting:

Student resume formatting

Company Description

There’s more to creating a student resume than just listing your experiences. Learn how to perfect your student resume & get that job you’ve always dreamed off with our step-by-step guide!

The work experience section is the hardest part of creating a resume . And now you know everything you need to ace it!

Now it's time to focus on the other sections of your resume. Is your education section , for example, listed the right way?

Or, did you make sure that the formatting of your resume is just as it should be? Maybe you’d even want to brush up on your resume-making skills with our How to Make a Resume [The Visual Guide] ?

Whichever the case might be, we’ve got your back!

Now that you're a master at listing your work experience, how about you put the knowledge to practice! Head over to our resume builder & jump-start your career!

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How to List Work Experience on Your Resume – A Guide with Examples

In This Guide:

What is a resume work experience section, how do i add experience to my resume, where to list work experience on your resume, how to format your work experience (with template), how to describe work experience on a resume, how to choose the right resume format, how many years of work experience should be on a resume, what should i do if i have a gap in employment, tips on writing a powerful resume experience section, key takeaways.

R esume work experience almost always needs to be presented in reverse chronological order—starting with your most recent position and working backward.

Each entry needs to include the basics: company name and location; job title; start and end dates. It’s also essential to include bullet points describing your duties and responsibilities.

Finally, never underestimate the power of action verbs and quantifying your accomplishments.

Crafting the perfect resume experience section  can be challenging, especially when deciding how to describe work history  effectively. Almost everyone struggles with selecting the right work experience examples  that highlight their skills and accomplishments. The key is to showcase your professional past in a way that resonates with potential employers.

A we ll-structured resume work experience example s houldn’t only detail your previous roles but also emphasize the impact of your contributions. By accurately featuring yo ur work experience, yo u enhance your chances of catching a recruiter's eye and securing your next job opportunity.

We guarantee that by the end of this article, you’ll have a better understanding of this particular resume section and be able to do the following:

• Study and use a plethora of real work experience examples to help visualize your target.
• Easily produce an effective entry that conveys all the essential elements.
• Be able to recognize and correctly choose which format is best for the specific job you’re applying for.
• Understand what exactly needs to be included in your work listing.
• Tips on writing a more powerful and convincing experience section.
• How to properly describe and convey your achievements and responsibilities in an impactful way.

Let’s begin by looking at what exactly we are trying to craft.

Improve your resume experience section!

Drop your resume here or choose a file . PDF & DOCX only. Max 2MB file size.

The work experience section is arguably the most critical part of a resume, serving as the focal point for recruiters and hiring managers alike. This segment outlines your professional history and highlights your achievements in previous roles. It encompasses paid and unpaid roles, including full-time positions, part-time jobs, internships, volunteer work, and freelance projects, essentially any role where you've applied and honed your skills in a professional context.

What to put for experience on a resume involves carefully  tailoring your selection  of relevant positions that illustrate your qualifications and readiness for the new role you're applying for. This means not just listing your duties, but focusing on quantifiable achievements and how you've contributed to past organizations.

For instance, highlight the wins you had, like projects you nailed, teams you led, sales records you broke, or any process you made better—outcomes that provide concrete evidence of your capabilities.

Including different types of work experience is all about painting a picture of how you've grown and what you bring to the table. It's not just about what you've done, but how you've made a difference, underscoring why the experience section plays such a pivotal role in your resume.

But what exactly should you include?

Experience is not what happens to you; it's what you do with what happens to you.

Aldous Huxley

Your resume work experience section refers to your professional background in employment.

For all professional experience sections, you need to include your previous:

• Role and responsibilities
• Skills and accomplishments
• Company names
• Dates you’ve worked

If you’re worrying about what to write in a resume for work experience, let us just quickly calm those nerves. Just remember to stick to reverse chronological order, presenting your most recent job first  to emphasize your career progression.

Also, try starting each point with action verbs  to animate your roles and achievements vividly—recruiters love that!

The ideal location for your work experience section is immediately following your resume summary  or objective statement . This gives it a prominent position that ensures it’ll catch the eye of the hiring manager.

Deciding which work experience is listed first on a resume is easy—it’s the job you just left or perhaps are still working at  and then you work your way back.

For a standout resume experience format , begin your entry by listing the company name, your position/title, employment dates, and the location. Including a brief company description is optional but can provide context, especially if the company isn't widely known—whatever you choose, be sure to be consistent.

The bullet points under each role are crucial; this is a job description  where you should focus on quantifying your impact and showcasing your achievements using action verbs. Aim for 4-6 bullets per position, starting each with a dynamic action verb.

Ensure that you quantify as many of your achievements as possible (e.g., "Increased sales by 20%") to provide concrete evidence of your impact. This approach not only makes your contributions clear but also demonstrates the value you brought to the position.

Remember, how to format work experience on a resume is about making your contributions and achievements easily accessible, so use concise, impactful language and keep your bullet points focused and relevant.

The best way to demonstrate this is by showing you a couple of examples. You can find below an example of an experience entry that you would do well avoiding. Check it out:

• • Duties included cashiering, helping customers, stocking shelves.

As you can see this work history section needs a boost. It would be a good idea to swap "Duties included" for lively action verbs like "Managed" or "Assisted." Also, adding some numbers to show off their impact, like boosting checkout speed by 30%, would drastically improve this entry. Another thing that they should’ve done is to be more clear about how they helped customers or improved stocking methods.

A few tweaks could definitely make this resume shine! Let’s rewrite it in a manner that could actually help the candidate land the job.

Here’s the new and improved work experience listing:

• • Managed transactions for up to 200 customers daily, ensuring a smooth and efficient checkout process.
• • Assisted customers by providing detailed product information and resolving inquiries, enhancing customer satisfaction.
• • Coordinated shelf stocking and organized product displays, contributing to a 15% increase in-store efficiency.

We transformed the work experience section by swapping "Duties included" for dynamic verbs like "Managed" and "Coordinated," highlighting proactive roles and leadership. By quantifying achievements—like handling 200 transactions daily and boosting store efficiency by 15%—and adding specific details on enhancing customer satisfaction, we've crafted a vivid, impactful snapshot of skills and contributions.

Here’s a template you can use to help guide you while listing your experience on your next resume:

Resume work experience section template:

[Job title]

[Company name in smaller font]

[Location - optional]

[Company description]

• [Bullet points detailing your accomplishments and job duties –– between 3 and 6 for each job you’ve held]

While writing your bullets, remember these four things:

Action verbs

• Use numbers and quantify
• Detail your achievements and responsibilities
• Be concise and impactful

Let’s continue with the topic of experience and achievements. Next, we’ll explore exactly how to format these sentences, use the right action words, and the best way to quantify your accomplishments.

When writing the work experience section of your resume, start each sentence with a strong action verb  to immediately capture the reader's attention. This approach showcases your role as an active contributor and leader in your previous positions. For example, instead of saying "Responsible for managing a team," you could say "Managed a team of 10, leading to a 20% increase in productivity." This not only demonstrates what you did (managed a team) but also quantifies your achievement (20% productivity increase).

Quantifying

Quantifying accomplishments provides concrete evidence of your impact and showcases your ability to deliver results. Try to include numbers, percentages, or other measurable outcomes whenever possible. For instance, "Increased sales by 15% through strategic marketing campaigns" gives a clear picture of your effectiveness and contribution.

For formatting sentences, aim for clarity and conciseness. Begin with the action verb, follow with the task you performed, and end with the result or impact of your action, quantifying the achievement. Keeping this structure consistent throughout your work experience entries will create a streamlined, easy-to-read section that clearly communicates your professional value.

Tailored content

When pondering how to write work experience in a resume, it's crucial to tailor your bullets to the job you're applying for, emphasizing the experiences and achievements most relevant to the position.

Prioritize work experience that aligns closely with the job you're applying for, highlighting roles where you've developed relevant skills or achieved significant accomplishments. This targeted approach  demonstrates your suitability and potential value to prospective employers.

How to decide what experience is relevant and what isn’t?

Determining if work experience is relevant  to your resume involves aligning your past roles and achievements with the requirements of the job you're applying for. Here are tips on how to tailor your resume effectively:

• Analyze the job description: Start by thoroughly reading the job listing. Note the skills, experiences, and qualifications that are emphasized. These are your clues to what the employer values most.
• Match your experience: Look at your own work history and identify which roles and accomplishments directly relate to the job description’s requirements. Focus on experiences where you've used the skills listed as necessary for the new position.
• Highlight transferable skills:  Some of your experiences may not be directly related but have transferable skills that are valuable for the job. For example, if you’re applying for a project management role and you’ve led a team or coordinated a project, even in a different industry, that experience is relevant.
• Use keywords from the job description: Incorporate language and keywords  from the job description into your resume. This not only shows that your experience aligns with the role but also helps your resume get past automated applicant tracking systems (ATS) that many companies use.
• Be selective:  You don’t need to list every job you’ve ever had. Focus on the roles that demonstrate you have the skills and experience to excel in the job you’re applying for.

Remember, a tailored resume is much more likely to catch the attention of hiring managers and show that you're a strong candidate for the position.

Deciding on the right resume format hinges on your career history, skills, and the type of job you're applying for. Among the main formats—reverse chronological, combination, and functional—each serves a distinct purpose, while all other formats are considered outdated in today's job market. Here's how to choose:

• Reverse chronological format :  This is the most traditional and widely accepted format. It lists your work history starting with your most recent job and working backward. It's ideal if you have a steady work history and want to emphasize your upward career trajectory. This format is especially beneficial when applying to roles that require extensive experience in a specific field.
• Combination or hybrid format :  This combines elements of both the chronological and functional resumes. It highlights your skills and achievements at the top, followed by your work history in reverse chronological order. This format is suitable if you're aiming to change careers, have gaps in your employment, or possess a diverse set of skills and experiences that are relevant to the job.
• Functional format :  This format focuses on your skills and experiences rather than your job history. It's organized by skill categories rather than employment history and is best suited for individuals with gaps in their employment, those changing careers, or if you're new to the workforce.

Your choice should strategically highlight your strengths and match the expectations of your target role, ensuring your resume stands out for the right reasons.

The work experience section of your resume should ideally go back 10 to 15 years . This timeframe allows you to showcase your most relevant and recent experience without overwhelming the reader with too much information. Older positions can be included if they are particularly relevant to the job you're applying for, but it's often unnecessary to detail every role beyond the last decade or so.

Also, choose how many jobs you list  wisely. Don’t include 15 different jobs—focus on positions that directly relate to the target role. Prioritize quality over quantity, ensuring each listed job adds value to your candidacy.

Handling employment gaps on your resume  can be tricky, but it's essential to approach them thoughtfully and strategically. Here's how to manage and communicate employment gaps:

• Don’t highlight gaps on your resume : Your resume is a marketing document meant to highlight your strengths. You don't need to explicitly point out employment gaps here. Focus on your experiences, skills, and achievements.
• Use a functional or combination resume format:  Instead of the traditional chronological resume, consider a functional or combination format. These emphasize skills and accomplishments up front, rather than the timeline of your employment history. This approach can help draw less attention to the gaps.
• Include other relevant experiences:  If you were doing something relevant during your gap period, such as volunteering , freelancing, studying, or undertaking any personal projects  related to your field, include these experiences on your resume. Present them similarly to how you would list a job, focusing on skills  gained and contributions made.
• Be prepared to discuss the gap in your cover letter and interviews: While you don't need to explain employment gaps on your resume, you can address them briefly in your cover letter  if it adds valuable context to your application. Be prepared to discuss the gap openly and positively in interviews, and focus on what you learned or how you grew during that time.
• Stay positive and focus on the future:  When discussing employment gaps, maintain a positive tone and focus on your eagerness and readiness to return to work. Emphasize that your experiences during the gap have prepared you for the next step in your career.
• Honesty is key:  If asked about an employment gap, be honest but succinct in your explanation. You don't need to go into personal details. A simple explanation like "I took time off for family reasons, but I'm excited to bring my skills and experiences to this role" is sufficient.

Employment gaps are more common than ever and are becoming less of a stigma, especially due to reasons like personal health, family obligations, or the recent global changes impacting employment. Most employers understand that career paths aren't always linear, so focus on demonstrating your value and readiness for the role you're applying for.

Here are some final resume tips  that could help you create that powerful, successful resume you’ve been hunting for:

Choose an organized template

Selecting a clear, professional template for your resume  can make a significant difference. It helps highlight your experience section effectively, ensuring that recruiters can easily scan through and understand your career progression and accomplishments. A well-structured template with distinct headings and a logical flow from one section to the next sets a strong first impression.

Address the needs of the employer

Tailor your experience section to meet the specific requirements and preferences of the employer. Closely read the job description and emphasize the parts of your work history that match with what they’re looking for. By mirroring the language of the job listing and focusing on relevant experiences, you demonstrate that you aren’t just qualified but also attentive and responsive to the employer’s needs.

Keep it brief

Aim to convey the essence of your roles and achievements without overwhelming the reader with too much information. For each position, include a few bullet points that highlight your key responsibilities and accomplishments, using quantifiable results whenever possible. This approach guarantees that your resume is digestible and impactful, making it easier for employers to see your value.

Check for grammatical and spelling errors

Before submitting your resume, thoroughly proofread it for any typos on your resume . Consider using tools like spell checkers or having someone else review your resume to catch errors you might have missed. A clean, error-free resume reflects your diligence and care, qualities that are highly valued in any role.

Now that we have thoroughly gone through all aspects of listing your resume work experience, you should be ready to start writing. Here are some takeaways from the article.

• Study real examples: Use real work experience examples to visualize and craft an effective experience section on your resume.
• Choose the right format:  Understand and choose the best resume format (reverse chronological, combination, or functional) for your specific situation, recognizing that all other formats are considered outdated.
• Highlight relevant experience:  Tailor your resume to address the needs of the employer by focusing on relevant work experience that showcases your qualifications for the job you're applying for.
• Use action verbs and quantify achievements:  Start bullet points with action verbs and quantify your accomplishments to clearly demonstrate your impact in previous roles.
• Organized template:  Choose a clear, professional template to make your work experience stand out effectively.
• Mind the details: Include essential information like company names, positions, dates, and locations, and aim for 4-6 bullet points per job that focus on your achievements and contributions.
• Address employment gaps thoughtfully:  Strategically manage and communicate any employment gaps, focusing on the positives and how experiences during these periods have prepared you for your next role.

• Resume Guides

Core Competencies on Resume: Examples & Guide

What are red flags on a resume, driver's licence on resume, how to use freelance work to add value to your resume, why are you leaving your current job - interview question (+ answers), resume bullet points or paragraphs.

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How to Describe Your Work Experience on a Resume? [+Examples]

Your work history section is the most important part of your resume. It's also the most difficult part of your CV to address. Keep reading to find out how to properly describe your work experience on your resume. 

Because while a well-written work experience section can land you a job, a badly written one can easily sabotage your chances of getting an interview. You must know how to write it and what to include in it. 

And that's what this guide is for! It will show you:

What is a work experience section?

• Why bother writing it?
• Where to put the work experience section on your resume?
• …if you’re a student or a fresh graduate?
• …as an experienced professional?
• …if you’re an artist or creative?
• …if you’re changing careers?
• How to overcome an employment gap?
• How to address maternity leave?
• Plus some final tips and tricks

Too long, don't wanna read? Watch this 60sec video guide

The work experience section or employment history is a detailed summary of your past work experience . In other words, a comprehensible report of all jobs you’ve held in the past.

Depending on your background, you can include full-time positions, part-time jobs, temporary roles, internships, or even volunteer work.

In the work history section, you should list key information such as: 

• names of companies
• positions held
• dates of employment
• responsibilities you've held

But more importantly , it should highlight your main achievements and provide specific examples.

Side note: The experience section often goes under other names. Some people call it Employment history . Others refer to it as Work experience or Work history. All of these terms are interchangeable and all of them are correct. So you don't have to worry about picking the right one. 

Oh, and if you have a LinkedIn profile filled with all the important details, including your work experience, academic background, skills, and qualifications, you can easily  turn it into a polished resume with just one click.

Why should you include the work experience section?

We hate to use the word “important” , but…

… work experience is super important, if not a key section of your resume. 

When you think “resume ”, the work experience section is probably the first thing that comes to your mind. And you’re not alone. Based on this section employers determine whether or not you have what it takes for the job.

It provides an overview of your experience. A well-written work experience section is a crucial element because it shows that you have the necessary qualifications.

Where to put your work experience on a resume?

In most cases, your work experience section should come right after your contact info and professional summary.

But this isn't always the case. In some situations, you want to put your key skills, key achievements, or education section first.

For example, place your education first if you’re a student, fresh graduate, professional who recently went back to school, Ph.D. researcher , doctor, or another profession where the educational background is very important. Or if you’re writing an academic CV.

Generally speaking, the role and importance of your employment history section depend on where you're in your career and the type of resume you choose to write.

You can choose to write either a chronological, functional, or combination resume:

A chronological resume  

The most common resume type . 

It’s built around the employment history section. This makes it great for seasoned professionals with several years of work experience. It presents information in reverse-chronological order, with the most recent events being placed first.

Order of sections in chronological resume usually looks like this: Contact Information > Professional Summary > Work Experience > Education > Skills > Others .

A functional resume

This resume type draws attention to and puts forward your skills , accomplishments, job traits, and personal characteristics. 

It works best for fresh graduates, students, people returning to work after parental leave, and people who are changing careers — in other words — for those who might already have the skills but lack experience (or have an employment gap in their resume).

Order of sections in functional resume usually is the following: Contact Information > Professional Summary / Resume Objective > Skills / Projects > Work History / Education > Others .

A combination resume  

A combination resume contains elements of both the chronological and functional format. It does so by including your relevant skills and accomplishments first and then detailing your employment history and education. 

It's great for students, fresh graduates, or career changers who don’t really fit elsewhere. 

A combination resume also gives you a chance to order sections in a way that works best for your unique career path. You can, for instance, place the key achievement section first if there's a success that you truly want to highlight. 

How to write a work experience section?

In summary, you should begin with listing your current (or most recent job) and then continue with the previous ones. Your first job should close the section. 

The description of your most recent job position should include the following information:

• name of the company
• responsibilities and achievements

The more recent the job, the more detailed information about it you want to offer. On the other hand, you don’t really want to waste space on jobs that took place years ago. So, don’t go into too much detail. 

Sounds simple enough, doesn’t it? Despite that, the employment history section is probably the most difficult to write. Why though?

The answer is quick — the main challenge of describing your work experience on your resume is the sheer amount of information you have to include in this section. You have to choose wisely what to include so you won’t overwhelm the recruiter. 

Another problem arises once you stop writing it. You look back to your finished work history section and you may wonder:

Is your work experience section too short? Is it too long? Does it look somewhat chaotic? 

There’s no reason to worry though. We’ve got you. Here are some tips on how to make your job history section more orderly and appealing: 

• Use action verbs. As opposed to buzzwords, there are some powerful words you DO want to use. These include expressions such as “achieved,” “advised,” “negotiated” and others. See the pattern there? Instead of adjectives, use verbs you can support with evidence.
• Tailor it to a specific opening. Your accomplishments should match the employer’s needs and priorities. This is one of the quickest ways to get noticed and invited to an interview. Do your research and re-arrange your bullet points to show exactly the type of experience they want.
• Keywords. Reread the advertised job description and carefully pick the most important keywords. These are the words that best describe the position you’re applying for. Pack your resume with these keywords. Not only will it help you get past applicant tracking systems (ATS), but it will also leave a lasting impression on the hiring manager.
• Show your problem-solving skills . In the end, hiring managers want to know how effective are you when it comes to solving real problems. There’s no better way to prove your problem-solving ability than to briefly describe how you solved difficult problems in the past. Follow the PAR scheme: What was the Problem? What Action did you take? What was the Result?
• Quantify your past results. Managers love measurable results. A single number is often worth a thousand words. Don’t say you “increased the company’s revenue by, like, a lot”. Instead, don’t be afraid to brag about “increasing the company’s revenue by 20%.”
• Use bullet points. Bullet points help you structure your sub-sections. It also takes next to no effort on your part. Use them in combination with short paragraphs. First, describe the scope of your responsibilities, then use bullet points to list your top contributions for each job. Add 2-4 bullet points for each job.

Then, there are also common work experience section mistakes that you should avoid: 

• Don’t include the job description. Wait, what? Isn’t that the whole point? Well, no, employers usually know what the job should entail. Instead of listing what you were supposed to do, tell your potential employers what positive results you were able to bring about.
• Avoid buzzwords. Some phrases have been used so much in resumes that they became meaningless. Avoid words such as “thinking outside the box,” “creative,” or “problem solver.” These words always sound insincere. You want to inspire confidence. If you're using too many buzzwords, try to rephrase your content to make it more results-focused and skill-based.

Christy's word of advice

When it comes to the Work Experience sections, many resources say you should only highlight achievements and omit duties. What's your take on this?

“ I usually say have both. I recommend putting a few most important duties first because that's adding the context, and then the achievements. You can maybe get away just with the achievements if you're in an achievement-focused role, for instance, sales. But in general, I'd recommend having a mix — context plus impact. ” — Christy Morgan , Kickresume's Resident HR Expert

How to list work experience if you’re a student or a fresh graduate?

Naturally, you don’t have tons of experience if you’ve just finished school. Yet, being young is no obstacle. It comes down to how you present the experience you already have.

As a student or fresh graduate, you should place your work experience after the education section. Then list key skills, volunteer experience, and other voluntary sections.

Why list education first? Because your education and educational results are your strongest weapons right now.

Also, try to think of any job-relevant experience that you could put on your resume. Do you have any related experience at all when you worked as an intern? Have you done some volunteer work for a local charity? Or attended a conference? 

All of these things belong on your resume. Treat your internships and extracurricular activities as regular jobs.

These activities can showcase your motivation and skills. They also help recruiters gauge your professional aptitude. Each one of them should come with a few points that detail your responsibilities and accomplishments.

Here’s what you can include in your employment history section:

• Part-time jobs. If you’re fresh out of school (or still studying), part-time jobs are probably your primary type of experience. Even if the job isn’t super-relevant to the job you’re applying for now, there are valuable transferrable skills you’ve acquired in that job. Highlight them.
• Internships. Paid and unpaid college internships are one of the best weapons against the “experience required” line in a job posting.
• Volunteering . Most recruiters look at volunteer experience similar to paid work experience. Just because you didn’t get paid doesn’t mean you didn’t do a good job. Go ahead and list your volunteer roles as you would a full-time job. Detail the length of time you volunteered, relevant tasks you undertook, and the skills you gained through the experience.
• Extracurricular activities. If you’re applying for copywriting job, for example, recruiters will be more impressed to hear that you wrote a handful of articles for your student newspaper than that you had a summer job in a local fast-food restaurant.
• Leadership roles: Any leadership roles, even from clubs or sports teams, can demonstrate leadership skills and teamwork — both of which are highly valued by employers. 

How does this look in practice? Take a look at this fresh graduate sample below! 

How to list work experience if you’re an experienced professional?

Even if you’re an experienced professional, the hiring manager is going to put your work experience section under scrutiny. Because of that, you want to make sure your work experience section is tight.

To help employers navigate this section, list your work history in reverse chronological order. Put the most recent — and therefore the most relevant — items first.

Side tip: If you’re working a full-time job and freelancing at the same time, it’s only up to you to decide where you want to draw attention first.

Most importantly, don’t just state where you worked and what was your job title. Rather, also use 2–4 bullet points for each job to describe your duties and specific achievements. 

Here’s an example of how to do it:

Work Experience Section Example

Automotive Technician, Icahn Automotive, Rotorua, New Zealand (03/2017 – 09/2019)

• Repaired various cars and trucks. Troubleshot and diagnosed vehicles. Repaired or replaced defective parts. Ensured that everything was in compliance with the company’s high standards and clients’ needs.
• Awarded Employee of the Month for increasing customer satisfaction with provided services from 87% to 95% within one year.

Mind the length

Executives can use more than one page of their resume to present their extensive work experience. But that doesn’t mean that you should let your resume become a 700-page-long autobiography.

You may be wondering how to filter the information then. Especially if you have years of substantial experience. 

Well, as we already said earlier, if something’s recent, it also means it’s more relevant. That’s why you should describe more recent jobs in greater detail . Older ones will do with a brief description, allowing you to save some valuable space for more important details to put on your resume.

Finally, remember that you should never ever make your resume longer than two or three pages. Recruiters are busy and they can easily get overwhelmed by an overly long document. It would be sad if only this killed your chances of getting called for an interview . 

How far back should your employment history go?

Generally, it’s okay to include up to 15 years of experience, but try to avoid going further back in time than that. An exception would be a truly unique experience – such as being the one who started a successful company. 

Or, if a job requires 20 years of experience, then you should also definitely include more than 10–15 years of experience on your resume. 

However, most industries change a lot in 15 years, rendering any experience older than that obsolete.

If you have been working for less than 8-10 years, go back to the beginning of your work history and try to tailor your resume to be relevant to the job you’re applying for now.

Avoid writing about every single job you’ve ever held. This can easily overwhelm an employer and make them lose interest. Instead, only use previous work experience at least a bit related to the opportunity you want.

If you’ve worked more than 10 years as an executive, consider starting your work history at the point you became a manager. Most hiring managers don’t care what your first job was. They want to see how you progressed since you started as a manager.

How to write a work experience section if you’re an artist?

If you’re an artist, you know that your life and your job are a little different from the rest of the people. Because of that, it probably comes as no surprise that your work experience section should be different, too.

In short, as an artist, you should say goodbye to wordy descriptions and focus almost entirely on your portfolio . 

Consequently, your artist resume can be quite short and mostly focus on listing your training or education, courses you've taught, or artist residencies that you've been accepted to. 

See the sample below for what a good artist's resume should look like. Also, notice the fun creative resume template ! 

Finally, don't forget to polish up your social media profiles , as this is one of the most convenient ways of finding new clients today. Create your own website, and make sure to upload your portfolio to sites like Behance or Dribble. 

How to list experience if you’re changing careers?

If you’re pursuing a career change, your resume shouldn’t revolve entirely around your employment history. After all, that’s all in the past now. 

Instead , you should highlight your transferrable skills. You need to show how you can use the skills from your previous career in the new one.

Because of that, the hybrid resume format is the way to go.

How to do this? 

• In the employment history section, briefly outline your work history. Only mention those positions where you acquired skills that are relevant to the new position. You can also mention any relevant volunteer work.
• Try to find any keywords that relate to your experience. Look closely at the qualifications in the job description and tailor the bullet points in your work history to highlight that applicable experience.
• Focus less on the duties and more on your transferrable skills . These are any skills that you can transfer from one career to another. For example, if you have a background in journalism and want to apply for a copywriting position, the obviously shared keyword here is writing . Even though you don’t have any copywriting or marketing experience, you do have expert-level writing skills that you can use in the new field. That's a transferable skill. Try including these in your work experience section.

How to overcome an employment gap in your work history?

While many see a gap in their resume as an issue that's hard to overcome, that isn't necessarily the case. You just have to know which gaps should be addressed and which can be ignored.

If the resume gap is worth addressing, you can also learn how to give your resume gap a little “glow up.” 

Generally speaking, there are two basic criteria you need to consider when thinking about the seriousness of an employment gap on your resume: its duration and how recent it is.

• Short gaps don’t matter. Work gaps don’t generally become red flags unless they lasted for more than six months.
• Old gaps don’t matter either. Recruiters are interested in recent history and won’t investigate things that no longer have an impact on the present.

If your resume employment gaps are recent and quite long, what can you do?

• Change the way you write dates. Simply exclude months and the gap might disappear. So, instead of writing (October 2017 – August 2019), (September 2014 – January 2017) , you write (2017 – 2019), (2014 – 2017). Obviously, this technique works best for employment gaps that took place within a single calendar year.
• Consider changing the format of your resume. You should use the functional resume format. It shifts attention to your strengths and job-relevant skills rather than your work history.
• Make the most of your employment gap. Starting a business, freelancing, studying, volunteering, taking a purposeful sabbatical — all of these count as valuable experience. List these experiences along with other positions you held in the work experience section. Describe how you expanded your skillset.
• Boost your credibility with references . Ask your former employers, ex-colleagues, and other industry professionals if they’re willing to vouch for you. Include their names and contact information directly in your resume or attach an additional page to your resume.

How to address a maternity leave on your resume?

A very specific type of employment gap is maternity/parental leave. 

If you find yourself in the situation when you're trying to enter the work world after you took some time off to give birth or take care of your offspring, you may be a little worried about how to address it in your resume. 

The best thing to do is to use the functional or combination resume format , rather than chronologically list your previous work experience. 

Both formats allow you to attract the employer’s attention with your skills before addressing the elephant in the room.

Once you’ve done that, briefly mention that your career gap was due to the maternity leave. You can do it like this:

Example: How to address maternity leave in the work experience section

Maternity leave (January 2019–present)

That's it. You don't have to go into great detail. After all, you're not the first person in the world who has ever taken a parenting leave.

You just have to make sure to emphasize the work you did before you took some time off. Write about it as if it were yesterday and you still remember the details of the projects you worked on. Recall your accomplishments and the projects you're proud of from that period of your life. Time doesn’t devalue those experiences and skills that you've learned in the past.

Alternatively, if you've volunteered or completed a course during your leave, don't forget to mention it! Make sure to write about any relevant community service or voluntary work that you engaged in during your time away. Any freelancing projects or short-term gigs work as great resume enhancers.

See the example below: 

Example: How to update the work experience section after maternity leave 

During my maternity leave, I focused on maintaining and enhancing my skill set. That involved enrolling in an online course, continuing my education, and participating in a sales conference to ensure that I remained up-to-date with industry happenings.

Sales Success Summit, Boston (June 2019)

• Joining fellow sales leaders, trainers, and enablement professionals to learn expert secrets about sales and marketing.

The Art of Sales: Mastering the Selling Process (Northwestern University) – Online course (March 2019 – June 2019)

• Coursework focused on standing out in the crowd, attracting customers, and building support for initiatives within one’s company.

If you'd like more tips on how to do this, go and read our article on how to tackle maternity leave on your resume.

Final resume tips

• Don’t be afraid to use bold whenever you want to highlight important bits of information within the section.
• Include key achievements subsection. Pick the biggest achievement from each job and highlight it in a subsection. You can also write it in bold. This will catch the attention of the hiring manager in an instant.
• Keep it simple and easy to read. Don’t overdo it. Pick 1-2 colors maximum, 1-2 fonts, and 1-2 heading sizes.
• Remember it’s not only about you . It’s also about your future employer. Look at the job description again and determine what are his needs. Address these in your work experience section.

FAQ: How to describe your work experience on a resume

1. Is it ever ok to change the title of my past jobs a little bit?

While we always advise against lying on your resume, slightly altering the name of your past position shouldn't hurt you. Especially, if the name of the position didn't fit your responsibilities (which happens more often than you'd think). 

Additionally, if your boss thought they were being original but you ended up with a stupid-sounding work position name, you've also got the green light to change it in your resume.

2. What should I not include in the work history section of my resume?

• A wall of text. Always opt for bullet points.
• Too much information. Keep it brief. 
• Personal information. Your age, relationship status, or sexual orientation are all private information (and should stay that way during the recruitment).

3.   Should I include a job that I was fired from in my resume? 

Yes, if it's relevant to the prospective job position, there's no reason not to mention it. Even if you were fired (for various reasons), you've managed to get the job in the first place and you've learned some valuable skills. 

This article was recently updated. The original article was written by Nikoleta Žišková in 2021 .

While we always advise against lying on your resume, slightly altering the name of your past position shouldn't hurt you. Especially, if the name of the position didn't fit your responsibilities (which happens more often than you'd think). 

• Too much information. Keep it brief. 

Yes, if it's relevant to the prospective job position, there's no reason not to mention it. Even if you were fired (for various reasons), you've managed to get the job in the first place and you've learned some valuable skills. 

As a rule of thumb, you should include your GPA if it's 3.0 or above and you're a recent graduate. If you're further along in your career, recruiters typically care more about your work experience than your academic performance.

Usually, once you have a college degree or higher, you don't need to include your high school education in your resume.

Kaja Jurčišinová

Kaja Jurcisinova is a fresh graduate and a junior copywriter at Kickresume. Kaja completed her undergraduate degree in Art History at the University of St Andrews in 2018 and graduated with a Master’s in Arts and Culture from the University of Groningen in 2021. She was an intern at multiple cultural institutions across Europe, including the Dutch Museum Association in Amsterdam, the Matter of Art Biennale in Prague, and the European Cultural Centre in Venice. At the moment, she resides in Visby on the Swedish island of Gotland.

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How To Write A Resume In 7 Steps (With Examples)

• How To Write A Resume
• Resume Skills Section
• Resume Objective Section
• Career Objective Section
• Resume Reference Section
• Resume Summary Section
• Resume Summary Example
• Resume Interests Section
• Address On Resume
• Relevant Work Experience
• Anticipated Graduation Date On Resume
• Education Section On Resume
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• How To List Publications On Resume
• Accomplishments On Resumes
• Awards On Resume
• Dean's List On Resume
• Study Abroad On Resume

Resumes are still the most important document in your job search . Generating a professional and interesting resume isn’t easy, but there is a standard set of guidelines that you can follow. As hiring managers usually only spend a short time looking over each resume, you want to make sure that yours has a reason for them to keep reading.

If you’re looking to write a resume, rewrite a resume you already have, or are just curious about resume format, then you’ve come to the right place. This article will go through the steps to writing an excellent resume, as well as offering examples for what sections of the resume should look like.

Key Takeaways:

A resume is a short document that details your professional history in a way that tailors your experience and skill set for the particular job you’re applying for.

Resumes follow a few standard formatting practices, which hiring managers and recruiters expect to see.

Highlighting your work experience, skills, and educational background with relevant keywords can help you get past applicant tracking systems and into more interviews.

How to write a resume

Writing a resume involves using the proper formatting, writing an introduction, and adding your work experience and education. Stuffing your entire professional life into a single page resume can feel overwhelming, but remember that you’re distilling the relevant parts of your professional experience in order to catch the eye of the recruiter .

Formatting your resume. To start, use a word processor such as Microsoft Word or Google docs. Standard resume formatting calls for:

1 inch margins

10-12 point font

A professional, commonly-used font

Additionally, there are three resume formats that are commonly used. Most people should stick with a chronological resume format , but the combination resume format and functional resume format can be effective for more advanced workers or those who have significant gaps in their resume.

Write a resume header . It doesn’t matter if you have the best resume in the world if the hiring manager can’t contact you. Every single resume should include the following contact information:

Your full name. First and last.

Your phone number. Use a personal phone number, and make sure your voicemail is set up properly.

Your email address. Nothing inappropriate — [email protected] is a safe choice.

Location. City, State, Zip Code is fine, but you can include your full mailing address if you think it’s appropriate.

Your social media (optional). LinkedIn is the obvious one you’d want to include, but make sure your profile looks good. If you have an online portfolio , either on a personal blog/website or on a site like Journo Portfolio , feel free to include that here as well.

Your job title. Also optional, but can be useful for applicant tracking systems.

Resume introduction. You have four options for your resume introduction: a resume objective, summary statement, resume profile, or qualifications summary. For most job-seekers, a resume summary statement is the best choice. Regardless of which resume introduction you choose, avoid first-person pronouns (I/me/my).

Resume objective. A resume objective is the goal of your resume. Since the objective of every resume is to land a job, this is not the most original or impressive opener you can have.

On the other hand, it’s a good choice for an entry-level applicant or someone who is changing career paths . This should be a 1-3 sentence summary of why you’re motivated to get the position you’re applying for.

Who should use a resume objective: Entry-level applicants, career-changers, and recent college graduates.

Resume summary. This is the best opener for most job-seekers. As the name suggests, a resume summary highlights the most salient aspects of your resume.

It should include your current position, how many years of experience you have, some of your biggest achievements, and possibly your career goals. This should be a 1-3 sentence spiel and should include some quantifiable experiences.

Who should use a resume summary: Most job seekers; anyone with quantifiable accomplishments to emphasize and a broad range of skills.

Qualifications summary. A bullet point list (4-6 points is the sweet spot) of your qualifications for the position. It’s best used by applicants going for jobs that require a fixed skill set. It’s not a great choice for entry-level applicants who lack quantifiable achievements.

You’ll notice that a qualifications summary takes up more space than a resume objective or summary, but it can actually save the hiring manager time if you provide a bunch of valuable information right off the top.

Who should use a qualifications summary: Those applying to a job with requirements for certain skills and job-seekers who have a lot of experience in their industry and/or field.

Resume profile. A resume profile is similar to a resume summary, but goes into more detail about your accomplishments at your current or former job, while also telling the reader about your career goals. Think of a resume profile as a section that pulls all the best parts of your work experience section into one place.

Who should use a resume profile: Anyone with significant accomplishments under their belt, expertise in a niche field, or applying to a job in the same industry that they have lots of experience in.

Resume headline. Resume headlines aren’t necessary, but you can include one alongside any of the four types of resume introduction listed above. A resume headline comes between your contact information and the resume introduction of your choice.

Headlines can be used by entry-level applicants and experienced job-seekers alike. The important point is that your headline should be short and to the point. Additionally, you should use title case when writing your resume headline (capitalize words as you would for a book title).

Who should use a resume headline: Any job-seeker who wants to showcase their experience or unique value right off the bat.

Work experience. Your work experience section is the place to let hiring managers know that you have relevant experience that would allow you to handle the job you’re applying for.

If you’re using the chronological resume format, your work experience section would come after your resume summary/objective. In a funcitonal reumse, it would follow your skills section. Either way, work experience should be listed in reverse-chronological order (most recent experience at the top).

When listing your work experience, you should include all of the following information:

Job title. Start by stating the position you held at the company. These are easy cue for the hiring manager to look at and determine whether your past positions would help you succeed at their company.

Company Info. Include the name of the employer, the location where you worked, and perhaps a brief description of the company, if it isn’t a well-known name.

Dates Employed: Use the mm/yyyy format if you want to be sure that most applicant tracking systems (ATS) will pick it up. Whatever format you use for dates, be consistent, or your resume will look sloppy.

Job Description. Don’t just list your job’s responsibilities; hiring managers and recruiters already have an idea of your duties based on the job title. Instead, list your most important and impressive responsibilities/achievements at the job with bullet points. Determine which of these are most relevant for your new role based on the job description.

Ideally, each bullet should be no longer than a single line. However, two lines is acceptable, if used sparingly.

Always start with a strong action verb, followed by a quantifiable achievement and a specific duty. For example: “Developed ad campaigns for clients, increasing sales by an average of 27%.” Each job title should include 3-5 bullet points.

The order that you include this information can be changed around, as long as you are consistent throughout your resume. However, the bullet points detailing your job’s achievements should always be the last item for each entry.

It’s important that you tailor your resume’s work experience section to the job you’re applying for. We recommend reading the job description carefully and highlighting the action verbs in one color and the skills, adjectives, and job-specific nouns in a different color.

Educational background. In almost all cases, your education section should come after your professional history. If you’re a recent college graduate with limited work experience, you may choose to put your educational achievements first.

Like the section on your professional history, educational experiences should come in reverse-chronological order, with your highest level of education at the top. If you have a college degree, you don’t need to add any information about your high school experience. If you didn’t finish college, it’s okay to give a list of what credits you did complete.

Each educational experience can be listed in the following format:

Degree/Program Name College/University Name Dates attended

You don’t need to add anything else, especially if your resume is already impressive enough. But if you’re struggling to fill up the page, or you feel that aspects of your educational experience will help make you a standout, you may consider also including:

Minor. If you think it rounds out your not-exactly-relevant-to-the-job major nicely.

GPA. Only if it was 3.5 or higher. Otherwise, it’s not going to do you any favors to include this.

Honors. Dean’s List, Cum Laude, etc.

Achievements. If you wrote a killer thesis/dissertation that showcases intimate knowledge relevant to the job to which you’re applying, you can include its title and a very brief description.

Extracurricular activities. Only include if they’re relevant. For example, if you’re applying for a management position and you were president of your student government.

Certifications/Licenses. If the job you’re applying for requires/likes to see certain certifications or licenses that you have, you may include them in this section as well.

Skills section. Your impressive skills should be scattered logistically throughout your professional history section, but you should also include a section solely dedicated to highlighting your skill set . Skills can be broken down into two categories:

Hard skills are skills you learn through training and indicate expertise with a technical ability or job-specific responsibility.

Soft skills are your personality traits, interpersonal abilities, and intangible qualities that make you more effective at your job.

Your resume should have a healthy mix of hard and soft skills, as both are essential to job performance. However, since soft skills are harder to prove in the context of a resume, we recommend leaning more toward hard skills. Additionally, whenever you list a soft skill, make sure that it has a correlating item in your work experience section.

For example, if you say you are skilled in collaboration, you should mention a time when a team project was a major success somewhere in your work experience section.

Optional sections. If you still have space left or there’s more you want to show off that doesn’t quite fit in any of the above sections, you may consider adding an additional section covering one or more of the below categories:

Language . Being bilingual is always impressive, and can be included on a resume for any company. Highlight this more if your position involves liaising with international distributors and/or clients. Don’t lie about your proficiency level.

It may be best to not mention it if you’re not particularly proficient speaker . Such as if you took courses in school, or haven’t really managed to gain fluency. It can end up looking like an attempt to inflate your credentials, which you want to avoid.

Volunteer experience . Always a good thing to include. It shows you’re a team player who behaves in a way that promotes the greater good, without thought of personal gain. Especially good for entry-level candidates and those applying for jobs at a non-profit. If you have gaps in your work history, you can also consider including volunteer experiences in your work history section instead.

Personal projects. A personal blog, published works, or a portfolio of your past projects are all good things to include. They show you take initiative, enjoy and take pride in your work, and that you can handle the responsibilities of the job, if relevant.

Certifications/licenses. If you didn’t include these in your education section, this is another good place to list relevant certifications or licenses that you have.

Interests . This is largely just a space filler if your resume is light in other areas. However, if your hobbies are directly related to the job that you’re applying for, it’s not a bad idea to include them. And it might draw a recruiter’s attention if you end up sharing some of the same interests as they do.

If you have several seemingly random items that are valuable, but don’t warrant creating a whole separate section for, you can also make a section called “Additional Experience.” Here you can include all of the above categories in one place. Just make sure that each item is clear and easy for readers to understand.

Resume samples

Now that we have a good idea of how to write a resume, let’s take a look at some example resumes:

Jack Pilgrim Washington , DC 14015 – (555) 444-3333 – [email protected] – www.linkedin.com/jpilgrim Resume Summary Graphic designer with 3+ years of experience creating and implementing promotional materials and social media graphics. Worked with sales and marketing teams to increase inbound calls by 23% YoY through compelling digital media. Adept at planning, managing, and prioritizing multiple deadlines at once, and thrives in fast-paced work environment. Work Experience Creative Designs | Washington, DC Lead Graphic Designer | June 2018-Present Worked with sales and marketing teams to create landing pages, sales proposals, and supporting media elements to drive sales by over $250,000 per quarter Trained, managed, and mentored team of 4 junior designers to fulfill 40+ project orders on a weekly basis Conducted UX research through surveys, usability testing, and data analysis to plan content marketing strategy, driving organic search traffic by 12% Presented proposals, results, and status updates to set of 4-7 clients, ensuring customer satisfaction at or above 95% for 3 years straight Happy Place | Alexandria, VA Junior Graphic Designer | July 2016-May 2018 Translated client needs and branding strategies into design and content strategy, increasing client retention by 22% Reduced project turnaround time by 8% by Utilizing web-based ticket system for completing and archiving finalized pieces Posted digital artwork to network IPTV using web interface to produce high-end info-graphics and other materials Happy Place | Alexandria, VA Marketing Intern | September 2015-July 2016 Assisted marketing team with data collection, analysis, and presentation using Google Analytics Drew up storyboards for new marketing campaigns alongside sales team, increasing brand awareness through social media Wrote 500-1000 word articles to pair with graphical elements on page, leading to a 40% boost in engagement on company website Education Savannah College of Art and Design | Savannah, Georgia May 2016 Bachelor of Fine Arts in Graphic Design Skills Adobe Creative Suite Typography HTML/CSS WordPress Collaboration Organization

Allison Neederly Chicago, Illinois , 60007 | (333) 222-1111 | [email protected] | www.linkedin.com/allison.neederly Resume Summary Dedicated customer service representative with 4+ years experience resolving customers’ needs in-person, online, and over the phone. Top achiever at XYZ Inc. with a 100% customer satisfaction rate for Q1 of 2020. Friendly personable, and knowledgable about company’s products and services. Relevant Skills Customer Service Responded to upwards of 200 customer queries daily with XYZ Inc., reducing the average wait time by 56% and increasing customer satisfaction rates by 13% Ability to resolve conflict and create a positive atmosphere for shopping for both new and existing customers through technical proficiency Expert product knowledge and communication skills, and experience training and mentoring new customer service staff Web Chat and Phone Skilled in 3 web chat platforms for helping online customers resolve their queries quickly and accurately Achieved fastest call resolution rate at XYZ Inc., with an average resolution time of under 5 minutes per customer Performed outbound calls for customer satisfaction surveys, as well as writing web-based surveys for 10,000+ customers Troubleshooting Detailed product knowledge allowed for customer technical issues to be resolved at rate within top 5% of all customer service associates at XYZ Inc. Created manual for step-by-step directions for troubleshooting that was implemented for team of 100+ customer service reps Positive attitude took average tech-related negative response from 1/5 stars to 4/5 stars, increasing trust in brands and services Work Experience XYZ Inc. | Philadelphia, PA Customer Service Associate New Look Global | Burlington, VT Junior Customer Service Representative L.L. Bean | Burlington, VT Sales Associate Education University of Vermont | Burlington, VT May 2012 Bachelor of Arts in Humanities

Priya Laghari New York, NY | (222) 111-0000 | [email protected] | www.priyabizdev.com Resume Profile Strategy Development: Grew John Deere’s international sales by 13% by tapping into undeserved countries in Southeast Asia Management: Oversaw a team of managers representing marketing, sales, and product teams. Streamlined collaborative, cross-functional communications through agile and scrum management system CRM: Developed, customized, and implemented new customer relationship management database for accounts totaling over $10M in value Work Experience Business Development Manager 01/2015-Present Microsoft | Redmond, WA Developed product strategies and roadmap for Google AdWords, increasing inbound traffic by 26% YoY Reduced time training on new software by 50% for new and existing employees by implement e-learning programs Spearheaded digital marketing campaign worth $1M that saw a return of 200% in first year by qualifying leads earlier in the sales funnel Regional Sales Manager 11/2012-01/2015 Big Things Inc. | St. Louis, MO Managed territory encompassing 29 regional locations with an annual revenue of approx. $55M Worked with C-level executives to plan business strategies, resulting in 20% reduction in overhead costs Increased client retention by 12% in first year by implementing a CRM approach based on account profiling and elevating levels of relationship selling Account Manager 02/2009-11/2012 Solutions Corp. | Chicago, IL Implemented and developed CRM strategic plans, increasing retention of long-term clients by 22% Maintained 50+ accounts totaling over $35M in value Generated leads through one-on-one consultation via phone inquiries, online check-ins, and meeting office walk-ins Relevant Skills CRM: Proficient with Salesforce, Zoho, and HubSpot; some experience with Keap. Used various CRM software over a decade to successfully manage customer relations and quick to adapt to new software and tools that aid in quality of customer experience. Salesmanship: Negotiated and closed over several deals worth $1M+ and skilled in upselling and cross-selling. Adept at working closely with marketing and product teams to maximize the efficiency of the sales funnel for both inbound and outbound traffic. Presentation: Represented Microsoft Northwest Region at quarterly board meetings, ensuring all stakeholders were kept abreast of new developments and opportunities. Also deliver monthly presentations to big clients and vendors to maintain positive relationship. Data analytics. Expert at integrating data from various analytics platforms, including Google, Microsoft Power BI, and SAP BusinessObjects Education Colgate University | May 2008 MBA Fordham University | May 2006 Bachelor’s Degree in Business

For more resume examples and templates:

Resume examples by job

Google docs resume template

Resume templates

Resume builder

Resume Headers Samples:

Tip : Never put your contact info in the header of your document; some applicant tracking systems might miss it.

For more on how to write a resume header:

Resume Header

Resume Titles

Resume introduction examples

Entry-Level Resume Objective.

Recent graduate with a bachelor’s in Marketing from the University of Virginia seeking an entry-level role in content marketing. Excellent copywriter with 2+ years experience editing content as a member of the UVa Writing Center.

Career Change Resume Objective.

Eager to apply 7+ years of experience with customer success management to make successful outbound B2B calls, deliver customized business solutions to new and existing customers, and provide expert product knowledge in the role of Account Manager for XYZ Inc.

Example Resume Summary Statement.

Accountant with over 8 years of experience in the medical industry. Adept at advising on management of cash deficits, reconciling departmental accounts, and creating new accounts and codes. Coordinated invoice preparation system for ABC that reduced contractor overhead by 19% YoY.

English teacher with a love of language and 6 years of experience teaching high school students. Developed new curriculum that boosted freshman reading comprehension scores by 12% and created after school book club for AP Lit class, resulting in 100% of participating students achieving a 5 on the AP Lit test.

Example Qualifications Summary.

Executive assistant with 5+ years experience helping maintain efficiency in an office of 25 employees Communicated directly with internal and external stakeholders, helping Senior Vice President manage projects worth $5M+ Proactively managed office schedules, identifying and prioritizing changes to ensure client satisfaction Recognized in a company of 500 for “Outstanding Achiever” in May 2019

Example Resume Profile.

Detail-oriented IT Specialist with 4 years of experience overseeing and improving the infrastructure of IT systems. Adept at building and running troubleshooting systems and testing services. Decreased security risk by 47% through continual optimization, while also improving the speed of client portal by 22%. Excellent communicator both internally and for client-facing discussions. Achieved 98%+ customer satisfaction ratings through weekly and monthly check-ins with accounts valued cumulatively at $500,000.

Entry-Level Resume Headline.

Bilingual College Graduate with 80 WPM Typing Speed and Tutoring Experience

Experienced Resume Headline.

Business Development Specialist with 6+ Years Experience Scaling Start-Up Tech Teams

For more on resume introductions:

Resume objective statement

Resume summary statement

Resume summary statement examples

Qualifications summary

Sample resume work experience sections

Work Experience XYZ Industries | Seattle, WA Marketing Associate | May 2019-Present Delivered weekly presentations to client-base to communicate brand messaging, increasing client retention by 11% Served as liaison between marketing and product teams, resulting in projects finishing 2 weeks early, on average Leveraged Excel skills to create and maintain spreadsheet to track consumer insights, emergent trends, and inform decisions of marketing team through competitive analysis Managed team of 5 contractors to juggle multiple priority projects simultaneously, never missing a deadline Initiated an affiliate referral program that PR team went on to turn into a revenue-generating stream valued at $30,000 annually ABC Corp | Seattle, WA Marketing Intern | September 2018-May 2019 Developed, maintained, and processed 20+ digital consent forms and distributor forms Worked collaboratively with a team of 10 marketing professionals, closely aligning our goals with the PR team Provided data analysis using Google Analytics and performed keyword research to increase blog traffic by 56% over six months Answered up to 50 customer queries by phone and email each week

For more on building the perfect resume work experience section:

Resume work experience section

First resume (no experience)

Examples Of Education Resume Sections

Graduated recently from a 4-year program.

Western Illinois University | Macomb, Illinois May 2020 Bachelor of Arts in Sociology | Minor in Psychology 3.95 GPA magna cum laude Dean’s List all semesters

Two degrees.

Fordham University | Bronx, New York April 2016 Master of Chemical Engineering Stony Brook University | Stony Brook, New York April 2014 Bachelor of Science in Chemistry

Anticipated graduation date (not yet graduated).

DePaul Univeristy | Chicago, Illinois Bachelor of Arts in History – Degree anticipated May 2021 Current GPA: 3.8

Older job seeker (graduated 10+ years ago).

University of Chicago | Chicago, Illinois Bachelor of Business Administration

High school graduate (no college degree).

Johnston High School 2016-2020 Head of Computer Club

More on crafting the perfect resume education section:

Education resume section

GPA on resume

Dean’s list

Magna cum laude

Examples Of Skills For Resume

Examples of hard skills include:

Examples of soft skills include:

Here’s more information on how to incorporate skills into your resume:

Resume skills section

Hard skills

Soft skills

Top skills for professionals

Skills-based resume

Resume writing FAQ

What is a resume?

A resume is a one to two-page document that focuses on professional experience, past achievements, education and certifications, and specific skills tailored to the job you’re applying for.

Almost every job application requires a resume, and hiring managers use them as a first impression in determining which applicants get a shot at an interview.

Whether you’re fresh out of college or have 30 years of professional experience, this guide should help craft a resume that stands out from the crowd and get you one step closer to landing your dream job.

What is the format for writing a good resume?

Most people will want to use a chronological or reverse-chronological resume format. This format is compatible with most applicant tracking systems (ATS) and is easy for employers to read. Additionally it helps highlight your experience, which helps prove your qualifications.

How far back should a resume go?

A resume should go back no further than 10 to 15 years. However, it is important that all your information is relevant. Therefore, do not include job experience that is irrelevant to your application, even if it’s fewer than 10 years old. Save that information for later discussions.

Should you personalize your resume for each job?

Yes, you should personalize your resume for each job you apply to. Many recruiters use ATS now, which will search for keywords in a resume and reject those that don’t have them. That means that the skills you choose to highlight as well as your opening, such as your resume summary, should be altered to suit each job you apply to.

You don’t need to rewrite the entire resume for each job, but it does show attention to detail and initiative to make sure that your resume is customized. It also makes it more likely that you’ll get past the first step of the process.

State of New York Department of Labor – Resumes, Cover Letters and Job Applications

Harvard University – Create a Resume/CV or Cover Letter

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Matthew Zane is the lead editor of Zippia's How To Get A Job Guides. He is a teacher, writer, and world-traveler that wants to help people at every stage of the career life cycle. He completed his masters in American Literature from Trinity College Dublin and BA in English from the University of Connecticut.

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