cover letter for hospitality jobs without experience

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3 Hospitality Cover Letter Examples for the Job in 2024

• Hospitality Cover Letter
• Hotel Front Desk Receptionist Cover Letter
• Concierge Cover Letter
• Write Your Hospitality Cover Letter

Optimizing customer experiences is where you shine. Whether answering questions, applying food safety protocols, or planning events, you ensure companies get results that keep customers coming back.

Now, it’s time to create a cover letter that’s top-notch and enhances the reviewing experience for hiring managers so your skills stand out.

We’ve created a free cover letter builder and our hospitality cover letter examples based on what works in the industry today to get you back to providing excellent guest service that makes a difference in people’s lives.

Hospitality Cover Letter Example

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Why this cover letter works

• The pro tip here is to fortify your professional experiences with familiarity with industry-relevant platforms. You could highlight how IDeaS Revenue Management System enhanced room booking efficiency or how Expedia and Cloudbeds simplified different tasks. That paints a picture of a tech-savvy professional who understands the industry’s dynamics.

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Hotel Front Desk Receptionist Cover Letter Example

• Begin your piece with a touch of personal flair that grabs attention right off the bat and conclude by painting an inviting picture of what you bring to the table. While articulating your professional experiences, start with the most recent moving backward.

Concierge Cover Letter Example

• Perhaps you facilitated multilingual communication to break language barriers. Or your swift handling of reservations or your cultural awareness earned guests’ admiration. No doubt, managerial prowess is integral, but your knack for creating delightful experiences proves your worth even better.

Related cover letter examples

• Hospitality resume
• Housekeeping

How to Write an Effective Hospitality Cover Letter

Every hospitality role will have varying needs. For example, a travel-related position may require you to help plan itineraries, whereas a hotel may need you to help coordinate cleaning schedules.  

The best way to ensure success will be to review each hospitality job description and customize your cover letter based on the skills and experiences they’re seeking, such as customer service or vendor relations. 

Make a great first impression with the intro of your hospitality cover letter

You know first impressions matter. When someone walks into a hotel or restaurant, the friendliness of the staff and cleanliness of the space can make or break an experience. The same is true for your cover letter, so tailoring the intro to the customer service skills an organization is seeking and its mission will be crucial.

An added touch that’ll help you stand out is greeting a specific hospitality hiring manager by name, which you can often find in job descriptions or on the company’s website. It’s similar to the impact that learning your regular customers’ names will have so you can greet them each time they come in.

The opener below is a decent start, but it lacks some important details about specific skills the restaurant is seeking in a manager or how the applicant connects with their mission.

Try to make more of a connection than this! 

Having worked in the fine dining industry for some time, I’m eager to be applying for your restaurant manager position. I believe my skills will be a great fit for your company’s needs.

The opener below does a much better job outlining the applicant’s multilingual and diverse service skills that will make them a great fit for the concierge role at Mokara Hotel & Spa.

A great opener with tailored hospitality skills! 

Dear Mr. Miller,

The unison of the hospitality industry and multilingual communication forms an intriguing partnership. This interdependence, demonstrated by companies such as Mokara Hotel & Spa to ensure a tailored experience for their diverse clientele, is truly applause-worthy. To engage further with this intersection of service and language, I’m eagerly applying for the concierge position at Mokara Hotel & Spa.

Provide the right details in your hospitality cover letter’s body

With customer satisfaction being such a high priority, the results you achieve in hospitality roles matter a lot. 

You can emphasize your abilities in the body of your hospitality cover letter by including metrics-based examples of what you achieved in previous roles. 

For example, you could write about how you implemented a new training program that reduced service response times by 56%.  

A top-tier body paragraph with hospitality achievements! 

At Windsor Suites, I streamlined the email communication system and efficiently managed 230+ daily inquiries, reducing response time by 29%. I also spearheaded hotel-wide training on email etiquette and management, leading to improved guest communication and feedback rating.

Add the right finishing touches as you close your hospitality cover letter

Think of the closing of your cover letter like you’re wrapping things up with a guest where you want to ensure you’ve covered all their needs. 

In the form of a cover letter, this would include rephrasing how your top skills and connection to the company’s mission make you a great fit. For example, you could write about how you’ll use your email customer service skills to ensure efficient responses to all inquiries. 

Then, wrap things up by saying thank you and use a call to action, such as “I’m looking forward to discussing further how my customer service and supply management skills will fit in with your needs.” 

The example below is a decent start, but the applicant could add more details about the skills they bring as a receptionist and the spa’s mission that would help them stand out.

This sounds too generic! 

I’m eager to discuss further how my skills will make me a great receptionist at your spa. Thank you for your consideration. 

A closer like the one below that displays the applicant’s passion for customer service and knowledge of Philadelphia’s hospitality industry will work much better. 

A great closer connected to the hotel’s mission! 

At the Sheraton Philadelphia Downtown Hotel, I aspire to synergize my experience with your high service standards, creating an unforgettable experience for guests. My commitment to exceptional service and extensive knowledge of Philadelphia’s hospitality industry align me perfectly with your institution’s ethos. If you require any further information, do not hesitate to reach out. Thank you.

Isabella Bianchi

There are still ways you can stand out with minimal hospitality experience. You could include achievements from transferable experiences, such as other jobs involving skills like inventory management or customer service. Or, include educational achievements from obtaining a degree in hospitality management or related fields.  

Trying to match the tone of each job description will work best. It’ll show how you fit in with the culture and service standards of each hospitality organization, such as how you’ll provide upbeat service at a family-friendly restaurant. 

While you can use the same template, you should customize the details for each hospitality job you apply to. It’ll help you stand out when one organization needs you to help with catering, and another will have you focused on monitoring inventory records. 

Sample Cover Letter With No Experience in Field (And How to Write Yours)

By Biron Clark

Published: November 10, 2023

Cover Letters | Recent Grads

Biron Clark

Writer & Career Coach

Writing an articulate cover letter is challenging for all job seekers. But if you have little or no work experience in a field, the stakes are higher. It’s more challenging to prove your value when you don’t have a series of professional accomplishments to back up your assertions. On the bright side, you probably have more to offer an employer than you realize. You just have to package your strengths the right way.

In this article, you’re going to learn how to write a cover letter for a job with no experience in that field. And we’ll look at a full sample after going through the steps.

Let’s get started…

How to Write a Cover Letter With No Experience

1. the main purpose of your cover letter with no experience.

The purpose of a cover letter is to complement your resume and convince more employers to interview you. You may refer to your resume when writing a cover letter for a job application, but you must expand upon points made in the resume when writing the cover letter.

The cover letter should breathe life into the points made in the resume, and create a compelling—or even emotional—narrative around your career hopes and aspirations . It’s your chance to tell your story and show that you have the passion and the drive to come into a job and make a difference.

And at the end, it should ASK for the interview. We’ll talk about that coming up. Let’s get started by going through how to write a cover letter with no experience, step-by-step…

2. Cover Letter Contact Information

When beginning a cover letter for a job application, start with your contact details in the top left-hand corner of the page. Include your name, city of residence, phone number, and email address. (To preserve your privacy, do not include your physical address). You should also include your LinkedIn URL. Next, write the name of the company you’re applying to, and its city of residence.

3. Your Salutation

Ideally, you address your reader by name in your salutation. Internet sleuthing may reveal the name of the hiring manager. If you can’t find a name, you have two options: call the organization and ask to learn more about the position, or write “Dear ” or “Dear Hiring Manager.”

This isn’t ideal, though. You should really only be sending a cover letter if you know the hiring manager’s name and have some specific information about the position. So if you know nothing specific about the hiring manager or job, and the company hasn’t asked for a cover letter specifically, then you probably don’t need to send it .

4. Cover Letter Introduction

Use this section of your cover letter to introduce yourself and share your enthusiasm and why you applied for the position .

Start with your name and provide some background on your strengths. Always identify the position you’re seeking and how you learned about it. If someone at the company told you about the job, then mention that person’s name (only after asking their permission, though). Aim for one to two sentences in your Introduction—keep it short, sweet, and precise.

Example Cover Letter Introduction with No Experience in the Field:

“Hello, my name is Grace Addington, and I’m a goal- and detail-oriented civil engineering graduate from Petaluma College. I was excited to learn about the Junior Engineer internship at Bay Area Rapid Transportation through my former classmate Katie Heinz.”

5. Body Paragraphs

Here comes the most critical part of writing a cover letter with no experience. The purpose of your body paragraphs (one to two brief paragraphs, tops) is to prove that you’re the best candidate for the position. Seeing as how you have little or no previous professional work experience to fall back on, you’ll want to place emphasis on soft skills —attributes of a personal nature that say a lot about your work ethic and ability to work in sync with others. Or, if you have job-related skills (AKA hard skills) from another type of role, point out how those skills will help you transition into this next job and succeed quickly.

That’s what hiring managers are looking for! So while it’s great to write about soft skills and put together a cover letter talking about how you’re willing to learn their job… it’s much better to point out any hands-on experience that you have. So if you’re able, always highlight that first and foremost.

For example, if you had an internship, worked in an unrelated field, did a few academic projects while studying, gave a presentation, etc., those are still valuable pieces to put on your resume AND in your cover letter.

Your resume likely already consists of part-time jobs or school activities or memberships in school associations that maybe aren’t 100% related to the job you’re going after.

Look closer, though—you’ve probably garnered skills in these experiences that can carry over to the job you’re applying for. Below are two examples of cover letter body paragraphs that hone in on two key phrases noted in a job advertisement as requirements: “strong interpersonal skills” and “positive work ethic.” You should be able to figure out pretty quickly which example hits the mark.

Let’s look at two sample paragraphs now from cover letters with no experience in a field:

“I am Twig & Twine’s ideal office manager. As my resume states, I served as an RA at my dorm. I know how to manage an array of things.”

“You’re looking for a candidate with strong interpersonal skills and a positive work ethic. While serving as an RA at Porter College’s main dormitory, I planned monthly social events for over 200 students, settled two to five student disputes per week, and mentored a select group of students in Composition. The experience taught me, rather quickly, how to efficiently multi-task, and how to effectively settle conflicts of all types in a calm, level-headed manner. I feel confident stating that I can bring these talents to Twig & Twine’s office manager position.”

The second example takes the duties that likely appeared in the RA position on the resume and then digs deep, illustrating how the tackling of those duties turned into accomplishments, and led the applicant to grow the crucial skills needed for the office manager position.

One last thing about body paragraphs—remember to frame your message around the employer’s needs, and not yours. Focus on what you can bring to the job, and how your talents will translate into success for the company. That’s important in any cover letter, and becomes even more crucial in a cover letter with no previous work experience.

6. Concluding Your Cover Letter

End your cover letter by reiterating why you’re the best candidate and express your interest once again in the position. And ask them for the interview! It’s surprising but most job seekers don’t do this, and it’s been shown to improve your chances of getting a call to come in for an interview!

So conclude your cover letter by thanking the reader for the time they took to review your application, and tell them you’d like to find a time to meet for an interview to see if it might be a good fit to work together. To close, sign off formally. Try “Respectfully yours” or “Sincerely.”

7. Proofread Everything

Before sending out your new cover letter, read it out loud to catch errors quickly. Ask a trustworthy person to read it as well. Nothing stops you from getting interviews faster than an obvious typo or error in your cover letter or resume, and you only have to check once, but make sure you’re checking it thoroughly!

8. Save it as a PDF

Once the content is finalized, save it as a PDF and title it “ Cover Letter” to prevent confusion. Voila! You’re done. If you follow the tips above, you’ll have a great cover letter with no experience so you can get interviews and job offers in this new field!

Sample Cover Letter With No Experience in Field:

Next, let’s look at a full sample of a cover letter that explains why you’d fit well in a role ( and why you chose to apply for this type of role ):

Dear Name, I’m writing to you regarding the Sales Associate job posting, which I believe reports to you. I can offer 5+ years of experience working directly with customers over the phone and in person, primarily in customer support. Although I haven’t worked directly in sales, my customer support experience has helped me build skills in communication, persuasion, and problem-solving, which I believe will translate well into selling software subscriptions for your firm. I’m motivated to transition into sales to continue challenging myself and growing in my career, and I’ve always enjoyed a challenge, which I think working in sales will provide me. I’ve attached my resume for your review. If any of the above sounds interesting, I’d welcome the chance to talk on the phone this week. Thanks for considering my note today. Best regards, Your Name

This cover letter is upfront and clear that you have no experience in the field of sales, but shows that you’re willing to learn and excited to learn this new job. That’s essential!

You don’t JUST want to say you’re willing to learn, though. You want to PROVE that you’ll be able to learn. That’s why this letter also mentions the experience you have that is most similar. In the case of the example above, it’s the customer service experience and communication skills.

While this person may not have sold anything to customers, they still interacted with customers directly, which will be seen as a plus.

One other thing you should always point out if possible: Experience working in the same industry. So if you’ve never done sales, but you did customer support in the exact same industry as the employer, that’s a huge plus… because it means you’ll have less learning needed on the job!

Other Articles That May Help You:

• 3 more tips for writing a cover letter that stands out.
• General tips for how to get a job with no experience.
• How to write the perfect resume “Summary” section with no experience.

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This really helped me

Thanks for this! Really helpful for me as a new graduate and non native English speaker. I’ve started using the steps here and am planning on sending a lot of applications this week to see how it works.

Thank you for the examples. I hav ea little bit of experience so I’m not writing the cover letter with absolutely no work experience but this still is helpful and seems to work for me.

One hiring manager told me that the reason they chose to call me was my cover letter.

Comments are closed.

4 Hospitality Cover Letter Examples

Hospitality professionals excel at creating welcoming environments, anticipating needs, and delivering exceptional experiences that leave lasting impressions. Similarly, your cover letter is your chance to create a warm introduction, anticipate the needs of the employer, and leave a memorable impression of your skills and dedication. In this guide, we'll delve into the best cover letter examples for Hospitality professionals, ensuring your application stands out and leaves a lasting, positive impression.

Cover Letter Examples

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The best way to start a Hospitality cover letter is by addressing the hiring manager directly, if their name is known. If not, "Dear Hiring Manager" is a suitable alternative. Begin by introducing yourself and stating the position you're applying for. Make sure to convey your enthusiasm for the role and the hospitality industry. For example, "I am excited to apply for the Front Desk Manager position at your esteemed hotel. With my extensive experience in customer service and passion for creating memorable guest experiences, I am confident I can contribute significantly to your team." This approach immediately establishes your interest and relevant skills.

Hospitality professionals should end a cover letter by summarizing their interest in the role and their relevant skills or experiences. They should also express enthusiasm for the opportunity to contribute to the company. A strong closing might be, "I am excited about the possibility of bringing my unique skills and experiences to your team and am confident that I can contribute to the continued success of your establishment. Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute to your team." This ending is polite, shows eagerness, and invites further conversation. Always remember to end with your full name and contact information.

A cover letter for a hospitality position should ideally be about one page long. This length is enough to succinctly present your qualifications, experiences, and skills relevant to the job without overwhelming the hiring manager with too much information. Remember, the goal of the cover letter is to entice the reader to look at your resume for more details. It should be concise, well-structured, and tailored specifically to the role you're applying for in the hospitality industry.

Writing a cover letter with no experience in the hospitality industry can be challenging, but it's not impossible. Here's how you can approach it: 1. Start with a Strong Introduction: Begin your cover letter by introducing yourself and expressing your enthusiasm for the hospitality industry. Mention the specific role you're applying for and where you found the job listing. 2. Highlight Relevant Skills: Even if you don't have direct experience, you likely have skills that are relevant to the hospitality industry. These could include customer service, communication, problem-solving, or multitasking. Use specific examples from your past experiences (school, volunteer work, other jobs) to demonstrate these skills. 3. Show Your Passion: Hospitality is all about providing excellent service to guests. Show your passion for this by talking about why you're interested in the industry. This could be anything from a love of travel to a desire to create positive experiences for others. 4. Research the Company: Show that you've done your homework by mentioning something specific about the company that appeals to you. This could be their mission statement, their reputation for customer service, or even a specific initiative they've undertaken. 5. Close Strong: In your closing paragraph, reiterate your interest in the role and your eagerness to bring your skills to the job. Thank the employer for considering your application and express your hope for the opportunity to further discuss your qualifications. 6. Professional Format: Remember to keep your cover letter professional. Use a standard business letter format, check your spelling and grammar, and keep it to one page. Remember, everyone starts somewhere. Even without direct experience, your enthusiasm and transferable skills can make a strong impression.

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Hospitality cover letter, leasing agent cover letter.

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Hospitality Manager Cover Letter

Hospitality management cover letter, hotel experience cover letter, related resumes for hospitalitys, hospitality resume example.

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Hospitality cover letter examples

Do you have what it takes to provide customers or guests with the best possible experience?

Of course, you do. But working with the public isn’t always easy and you need to prove you’ve got what it takes to juggle responsibilities, be helpful and communicate effectively.

To help you get all of these details into just a few short paragraphs, we’ve put together a step-by-step guide, complete with multiple hospitality cover letter examples.

CV templates 

Hospitality cover letter example 1

Hospitality cover letter example 2

Hospitality cover letter example 3

These 3 Hospitality cover letter examples will provide you with some good ideas on how to format a cover letter, along with the type of message you should be trying to put across to recruiters .

To further understand exactly how you can write a cover letter that will get you noticed, check out our further guidance.

How to write a Hospitality cover letter

Here’s how to write your own winning Hospitality cover letter

Write your cover letter in the body of an email/message

Type the content of your cover letter directly into the email you are sending, or if you are applying via a job board, directly into their messaging system.

The reason for doing this it to ensure that your cover letter gets seen instantly and you can start connecting with the recruiter as soon as they open your message.

If you attach your cover letter as a separate document, the recipient will have to open up the document, which will slow the process down, or make them less likely to even open your cover letter – which could mean your application gets skipped over.

Start with a friendly greeting

Start you cover letter with a greeting that is professional but friendly.

This will build rapport with the recruiter whilst showing your professionalism.

• Hi, hope you’re well
• Hi [insert recruiter name]
• Hi [insert department/team name]

Avoid overly formal greetings like “Dear sir/madam ” unless applying to very traditional companies.

How to find the contact’s name?

Addressing the recruitment contact by name is an excellent way to start building a strong relationship. If it is not listed in the job advert, try these methods to find it.

• Check out the company website and look at their  About page. If you see a hiring manager, HR person or internal recruiter, use their name. You could also try to figure out who would be your manager in the role and use their name.
• Head to LinkedIn , search for the company and scan through the list of employees. Most professionals are on LinkedIn these days, so this is a good bet.

Identify the role you are applying for

After you have greeted the recruiter, it’s important to state the job you are applying to.

Recruiters are often managing multiple vacancies, so they need to know exactly which job you are referring to.

Be as specific as possible and use a reference number if you can find one.

Here are some examples you can use;

• I am interested in applying for the role of admin assistant with your organisation.
• I would like to apply for the role of Sales assistant (Ref: 4057393)
• I would like to express my interest in the customer service vacancy within your retail department
• I saw your advertisement for a trainee project manager on Reed and would like to apply for the role.

See also: CV examples – how to write a CV – CV profiles

Highlight your suitability

The main purpose of your cover letter is to excite recruiters and make them eager to open your CV. And you achieve this by quickly demonstrating your suitability to the job you are applying for.

Take a look at the job adverts you are applying for, and make note of the most important skills being asked for.

Then, when you write your cover letter, make your suitability the focal point.

Explain how you meet the candidate requirements fully, and why you are so well suited to carry out the job.

This will give recruiters all the encouragement they need to open your CV and consider your application.

Keep it short and sharp

When sending a job application to a recruiter or hiring manager, it is important to remember that they will normally be very busy and pushed for time.

Therefore, you need to get you message across to them quickly (in a matter of seconds ideally). So, keep your cover letter short and to-the-point. A long waffling cover letter will overwhelm recruiters when they are running through hundreds of emails in there inbox, but a concise one will get their attention.

So, keep your cover letter to just a few sentences long, and save the extensive detail for your CV.

Sign off professionally

To round of your cover letter, add a professional signature to the bottom, giving recruiters your vital contact information.

This not only gives various means of contacting you, it also looks really professional and shows that you know how to communicate in the workplace.

Include the following points;

• A friendly sign off – e.g. “Warm regards”
• Your full name
• Phone number (one you can answer quickly)
• Email address
• Profession title
• Professional social network – e.g. LinkedIn

Here is an example signature;

Warm regards,

Gerald Baker Senior Accountant 07887500404 [email protected] LinkedIn

Quick tip : To save yourself from having to write your signature every time you send a job application email, you can save it within your email drafts, or on a separate document that you could copy in.

What to include in your Hospitality cover letter

So, what type of information should you write about in your Hospitality cover letter?

The specifics will obviously depend on your profession and the jobs you are applying to, but these are the key areas you should be covering.

• Your industry experience – Tell recruiters the types of companies you have been working for and the roles you have held in the past.
• Your qualifications – Highlight your most important relevant qualifications to show employers you are qualified to do the roles you are applying for.
• The impact you have made – Demonstrate the positive impact you have made for employers in previous jobs. Have you saved money? Improved processes? Made customers happy?
• Your reasons for moving – Employers will want to know why you are leaving your current/previous role, so provide them with a brief explanation here.
• Your availability – When will you be able to start a new job ? Check your current contract to find out your notice period if you are in a position already.

Hospitality cover letter templates

Copy and paste these Hospitality cover letter templates to get a head start on your own.

Hope you’re well. I am writing to express my keen interest in the position of Hospitality Manager at InterContinental Hotels Group, as advertised on LinkedIn. With a strong background in hospitality management and a passion for delivering exceptional guest experiences, I am thrilled about the opportunity to contribute my expertise to the esteemed team at your establishment.

With a BBA from the University of London, I bring 8 years of experience in coordinating diverse hospitality operations. My journey in the industry has allowed me to cultivate a keen understanding of the importance of delivering outstanding service while maintaining cost-effectiveness.

Throughout my career, I have held key leadership roles, including my most recent position as an Assistant Hospitality Manager at Travelodge. Under my guidance, I boosted customer satisfaction ratings by 24%, implemented strategies that led to a 65% increase in revenue, and enhanced staff performance by 20% through introducing novel training initiatives.

I am excited about the opportunity to further discuss how my skills could add value to your department, and I am available to meet you at your earliest convenience.

Kind regards

Thomas Hatton ¦ 07777777777 ¦ [email protected]

Hope you’re well. I am thrilled to apply for the position of Hospitality Food and Beverage Assistant at Hilton Worldwide as advertised on your website. With a strong passion for the hospitality industry and a keen eye for delivering exceptional dining experiences, I am excited about the opportunity to contribute my expertise and enthusiasm to the esteemed F&B team at your organisation.

In my current role as a Server at Marriott International, I have cultivated a deep appreciation for the art of culinary service and a commitment to exceeding business expectations. My hands-on experience in F&B operations, combined with my ability to work effectively in fast-paced environments, has enabled me to consistently provide top-notch service to guests. Some of my accomplishments here include upselling menu items which increased YoY F&B revenue by 40%, contributing to a 20% decrease in health violations through enforcing strict health and safety guidelines, and achieving an average guest satisfaction score of 9.5 (out of 10) based on customer surveys.

I would appreciate the opportunity to discuss how my career aspirations align with your objectives. I am available for an interview at your convenience.

Lisa Abraham ¦ 07777777777 ¦ [email protected]

Good morning, Jessica

I hope this email finds you well. I am excited to apply for the position of Server at Best Western Hotels & Resorts, as advertised on LinkedIn. With a genuine passion for delivering exceptional customer service and a commitment to creating memorable dining experiences.

Throughout my career as a hospitality professional, I have had the privilege of working in diverse restaurant settings, from upscale dining to casual bistros. My experiences have solidified my belief in the art of hospitality and my dedication to ensuring that each guest leaves with a smile.

As a Server at Britannia Hotels, I provide personalised service and maintain a welcoming atmosphere. I take pride in my excellent communication skills, which enabled me to increase the average check size by 20% through effective upselling techniques. I also trained new servers towards improving their performance by 10%, as well as contributing to the success of parties where £30K+ profits were generated.

Thank you for considering my application. I look forward to the possibility of joining your department and I am available for an interview at your earliest convenience.

Alex Maddison ¦ 07777777777 ¦ [email protected]

Writing a strong attention-grabbing cover letter is a vital step in landing a good Hospitality job.

Use the tips, strategies and examples above to get more responses from you job applications and start lining job interview up.

Good luck with your job search!

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Hospitality Cover Letter Samples & Examples That Worked in 2024

Perfecting your hospitality cover letter could be the key to securing your dream job in this vibrant industry. This comprehensive guide will share priceless tips , provide real-life examples, and lead you down the path to success.

And so, read on and learn all about:

• Formatting your hospitality cover letter
• Crafting an effective cover letter header
• Writing an eye-catching cover letter headline
• Building a strong cover letter introduction
• Highlighting your skills and accomplishments in cover letter body paragraphs
• Writing a strong conclusion
• Avoiding common mistakes on a hospitality cover letter
• Average salary and job outlook for hospitality professionals
• Hospitality resources for job seekers

1. How to properly format your hospitality cover letter

The neatness and clarity of your hospitality cover letter are just as important as its content. Here's how you can format your cover letter to make it an engaging read.

• Start with the basics: A standard business letter format is a reliable choice. Your name and contact details should be at the top, followed by the date, and then the employer's name and contact information. 
• Choose a clear font: Steer clear of fancy fonts — stick with ones that are easy on the eyes. Arial, Calibri, or Times New Roman in 10-12 size is a good way to go. 
• Keep it short: Your cover letter should be concise and straight to the point. Aim to fit everything within half a page or about 250 words.
• Space it out: Using 1.5 or double spacing helps ensure your cover letter doesn't look cluttered. 
• Set your margins: Standard one-inch margins on all sides are typically the best bet for an organized appearance. 
• Break it down: Divide your cover letter into sections: introduction, main body, and conclusion. Each part should transition smoothly into the next.
• Sign off nicely: Wrap up your cover letter with your signature — just another slight personal touch to the document.

Now, with the proper formatting done, let's move on to the meat of your cover letter — the content.

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2. how to write an effective header for your hospitality cover letter .

The header of your cover letter is the very first thing an employer will see, so it's important to get it right. In essence, the header is your business card within the cover letter, containing crucial contact details about you and the hiring manager.

Your header should contain the following:

• Your full name
• Your complete address (though sometimes, city, and state will suffice)
• Phone number
• Professional email address
• Hiring manager’s full name and title
• The company’s name
• The company’s address

Here are examples showing incorrect and correct ways of writing a hospitality cover letter header:

Incorrect hospitality cover letter header example

John Doe [email protected] 08/14/2021

To: Hiring Manager XYZ Hotel

Why is this example weak? Here, the header misses out on key details such as the sender's complete address and contact number. What’s more, it doesn't specify the hiring manager's name and the company's address.

Correct hospitality cover letter header example

John Doe 123 Main Street Springfield, IL 62701 (217) 555-1234 [email protected] August 14, 2022

To: Ms. Jane Smith Hiring Manager XYZ Hotel 789 Central Avenue Springfield, IL 62701

Why is this a strong header? This version is complete and professional, providing all necessary details. The sender's full name, complete address, and contact details are at the top, followed by the current date. The hiring manager's name and company's details are clearly marked next.

A nicely formatted header sets the tone for the rest of your cover letter. Make it count!

3. How to craft a compelling cover letter headline

A headline in a cover letter is a short, catchy statement that grabs the reader's attention right away . An effective one previews what's to come and stirs interest. 

In crafting a powerful headline, infuse it with:

• Your main qualification
• Things you bring to the table
• How your skills align with the job
• Enthusiasm for the role and company

Weak hospitality cover letter headline example

Hospitality Professional Applying for Job

Why is this example incorrect? This headline is too vague. It doesn't specify what the role is, and fails to generate interest. 

Strong hospitality cover letter headline example

Experienced Hospitality Manager Ready to Boost Guest Satisfaction at XYZ Hotel

Why is this headline strong? It gets attention. It includes the title of the role, a key skill (boosting guest satisfaction), and the specific name of the company, showing enthusiasm and alignment with the targeted role.

So craft a headline that makes the hiring manager stop in their tracks, eager to read further. This is your moment to make a strong first impression.

4. How to customize your cover letter greeting

Casting a personalized greeting in your cover letter seamlessly paves the way for an engaging conversation. It reveals that you've taken an extra step to find out who you're writing to. Addressing them by name imparts immediate familiarity and interest in your letter .

So, where do you find the hiring manager's name? Get in the detective mode:

• Check the job listing carefully
• Visit the company's website 
• Leverage LinkedIn
• Call the company to ask

Examples of personalized greetings for your hospitality cover letter

• Dear Mr. Blake,
• Dear William Blake,
• Dear Hiring Manager Wiliam Blake

Yet, there may be times when the hiring manager's name isn't available. In these cases, steer away from generic greetings like "To whom it may concern". Here are better alternatives: 

• Dear Hiring Manager (a safe, gender-neutral option)
• Dear [Department] Team (shows your interest in the team you will be working with)
• Dear [Company Name] Recruiter 

Investing time in finding the hiring manager's name and personalizing your greeting will give your hospitality cover letter a head start. Indeed, often little details like these make a big difference.

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5. How to write a strong hospitality cover letter introduction

A compelling introduction is one of the most crucial aspects of your cover letter. It grabs the reader's attention from the word go and provides a snapshot of your professional journey. 

A successful introduction should include:

• A concise overview of your professional and academic background
• A clear statement about why you're applying for this position
• A mention of any mutual acquaintances, if applicable

Incorrect hospitality cover letter opening example 

I'm writing to apply for the position at your hotel. I have a degree in hospitality management and have worked in a hotel before.

Why does this intro fall flat? It fails to provide specific details about the professional journey, the reasons for applying, and the name of the position or the hotel.

Correct hospitality cover letter opening for an experienced professional

As an accomplished Hotel Manager with 7 years' experience in providing top-tier guest experiences, I am excited to apply for the Hospitality Manager position at XYZ Hotel. Our mutual acquaintance, Jane Doe, recommended this role to me and spoke highly of XYZ Hotel's commitment to quality service.

Why is this introduction strong? This introduction ticks all boxes; it details the experience, mentions the specific role, name-drops the hotel, explains the reason for applying, and includes a reference.

Correct cover letter opening for a recent graduate

As a recent graduate in Hospitality Management from Boston University with internship experience at prestigious hotels, I am enthusiastic about bringing fresh perspectives to the Hospitality Assistant role at XYZ Hotel. My academic exposure and hands-on experience have steeled my passion for providing guests with unforgettable experiences.

Why is this intro ideal for a fresh graduate? This portrays the candidate as a keen learner ready to transition from academic to professional life. It indicates notable achievements and how they align with the role sought.

Ultimately, your introduction must demonstrate your understanding of the job requirements, your eagerness for the role, and set the tone for the rest of the cover letter.

6. How to highlight your top skills and accomplishments as a hospitality professional

Pouring the most captivating part of your hospitality cover letter, the body is where you showcase your skills and accomplishments . It's where you list your ingredients that make you an ideal candidate.

Format this section into two or three short paragraphs or a combination of paragraphs and bullet points, making it easier to digest. 

Underline your skills that align directly with the job requirements. Here are some typical hospitality skills that shouldn’t miss in your cover letter:

• Customer service 
• Communication 
• Multitasking 
• Problem-solving 
• Flexibility 
• Attention to detail

You can’t go wrong in your body paragraphs if you:

• Celebrate your achievements:  Your cover letter is the place to shine. Relate your achievements to tangible percentages, numbers or specific milestones, if possible.
• Use clear and specific examples to highlight how you've applied these skills in the past.

Hospitality cover letter body paragraph example

At my previous position as Front Office Manager at ABC Hotel, I coordinated the team effectively, driving a 15% boost in staff productivity, which cascaded into higher guest satisfaction rates. 

Fret not if you lack professional experience. Focus on transferable skills, internships, or course projects that demonstrate your capabilities and commitment.

Fresh graduate’s cover letter body paragraph example

As a recent graduate from the Hospitality Management program at XYZ University, I bring a comprehensive understanding of hospitality industry dynamics. During my internship at ABC Hotel, I successfully project-managed a campaign promoting off-season visits, resulting in a noteworthy occupancy rate lift during these traditionally low seasons. 

Remember, your accomplishments and skills serve as the proof of your potential. Use them wisely and you'll have a hospitality cover letter that's tough to turn down.

Pro tip: Showcasing skills specifically tailored to the job qualifications increases chances of securing an interview. And so, highlighting hospitality skills in your cover letter that match the job description is a strategy that can significantly impact your chances of getting noticed.

7. How to persuasively end your hospitality cover letter

Much like the last goodnight of a well-hosted event, the concluding paragraph of your cover letter holds vital importance. It's your final pitch, a moment to cement the positive impression you've created throughout the letter.

A powerful conclusion should:

• Reiterate your enthusiasm for the position
• Recap why you're the best fit for the job
• Indicate your availability for further discussion and how you can be reached
• Strategically mention your plan for a follow-up
• And of course, it should end with a professional sign-off

Hospitality cover letter conclusion example

I am enthusiastic about the prospect of bringing my unique blend of skills and experience to XYZ Hotel as the Hospitality Manager. I am confident I can make significant contributions to your team and uplift the guest experience further. 

Please feel free to contact me at (123) 456-7890 or via email at [email protected] to arrange a convenient time to talk. Meanwhile, I look forward to a positive response and will follow up next week to discuss any potential next steps.

Thank you for considering my application. 

In essence, the conclusion is your final opportunity to communicate your desire, readiness, and aptitude for the role. Make the most of it, and you'll be that much closer to an interview.

8. How to avoid common mistakes on your hospitality cover letter

Even a minor mistake in your cover letter can cost you a job opportunity, so let's address some common blunders and discuss how to dodge them.

• Too long or too short: Avoid crafting an epic novel or a key-note speech. Aim for 250-400 words, which typically amounts to 3-4 concise paragraphs.
• Sending a generic letter: Carefully customize your cover letter for each job application. Highlight how your skills and experience align specifically with the job description provided.
• Focusing too much on education for experienced roles: For experienced professionals, the focus should be on relevant past job experiences, skills, and achievements. Educational details should be brief and secondary.
• Forgetting to proofread: Errors signal lack of attention to detail. Always proofread your letter multiple times, and consider asking a friend or using a digital tool to help with this.
• Being negative or apologetic: Never point out what you lack; rather, skillfully focus on showcasing what you can offer. 
• Incorrect or missing contact information: Ensure the personal details and contact information you provide are up-to-date and error-free. This is crucial for if and when the employer decides to contact you.
• Improper formatting: Maintain professional and clean formatting throughout. Bunched-up text is hard on the eyes. Make use of line breaks, bullet points, and adequate spacing.

By dodging these common pitfalls, you can ensure your hospitality cover letter is error-free, compelling, and showcases you as the best candidate for the job.

9. Average wage and job outlook for hospitality professionals

In terms of earnings and job prospects, the hospitality sector presents an appealing landscape. 

According to the Bureau of Labor Statistics , the average hourly earnings for professionals within the hospitality and leisure sector stood at $21.36 as of October 2023.

In terms of job prospects, the picture is incredibly promising too. As a testament to the sector's vitality, leisure and hospitality had been adding an impressive average of 79,000 jobs per month in 2022. With this steady upward trend, opportunities for career growth and development in the hospitality field are clearly abundant.

In conclusion, the hospitality sector not only offers the possibility for a stable and rewarding income but also presents a bright job outlook, making it an excellent career choice for both budding and experienced professionals .

10. Hospitality resources for job seekers

As a job seeker in the hospitality industry, it's crucial to stay informed, and there are fantastic resources out there to help you achieve just that. Whether you're looking for job listings, industry news, networking opportunities, or career advice, here are some go-to platforms:

• HospitalityNet: A comprehensive resource offering industry news, job listings, events, and valuable market insights.
• Hcareers: A dedicated hospitality job board catering to all levels of job-seekers with opportunities from around the globe.
• eHotelier: This provides professional development resources, global hospitality job listings, and the latest industry news and insights.
• American Hotel & Lodging Association (AHLA): A renowned resource offering networking opportunities, updates on industry trends, and even advocacy resources.
• LinkedIn: Don’t underestimate this networking giant. It's a tremendous resource for job listings, industry updates, and a platform to connect with fellow professionals.
• Caterer.com: This is the UK's largest hospitality job board, offering job advertisements from some of the top employers in the industry. 
• Hospitality trends: Stay updated with the latest trends in the hospitality industry, from hotel design to customer service innovations.
• National Restaurant Association (NRA): If you're focused on the restaurant industry, the NRA is a must-follow for the latest news, learning resources, and events. 
• Cornell Hospitality Quarterly: Published by Sage in association with the Cornell University School of Hotel Administration, this journal offers a wealth of academic and industry insights.

So dive in, soak up the wealth of information these resources offer, and accelerate towards a successful finish line in your hospitality job hunt.

Hospitality Cover Letter FAQ

No, it's best to customize each cover letter for the specific job to which you're applying. Address the unique requirements of each role to show you've thoroughly read the job description and understand what's needed.

It's generally a good idea to include a cover letter unless the job posting explicitly advises against it. A cover letter gives you another opportunity to sell yourself.

No, your cover letter and resume should complement each other, not replicate the exact same information. Your cover letter is an opportunity to explain in more detail the key professional experiences or skills listed briefly on your resume. Use it to demonstrate how these experiences or skills make you an ideal candidate for the job.

Unless the job posting specifically asks for this information, it's better to discuss salary expectations later, perhaps during an interview or job offer discussion.

It depends on what's requested in the job posting. You might attach it as a Word document or PDF, or paste it in the body of an email. Always follow the employer's instructions.

Martin Poduška

Martin is a resume expert and career advice writer at Kickresume. In his five years at Kickresume, he has written hundreds of in-depth, painstakingly researched resume advice articles and, as chief editor, he has also edited and revised every single article on this website. Tens of thousands of job seekers read Martin’s resume advice every month. He holds a degree in English from the University of St Andrews and a degree in Comparative Literature from the University of Amsterdam .

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Professional Hospitality Cover Letter Examples for 2024

Your hospitality cover letter should immediately highlight your passion for providing outstanding customer service. Emphasize your ability to create memorable guest experiences that define the essence of hospitality. Demonstrate your flexibility and problem-solving skills, which are crucial in the fast-paced hospitality industry. Show them that you are ready to go above and beyond to meet and exceed guest expectations at every turn.

Cover Letter Guide

Hospitality Cover Letter Sample

Cover Letter Format

Cover Letter Salutation

Cover Letter Introduction

Cover Letter Body

Cover Letter Closing

No Experience Hospitality Cover Letter

Key Takeaways

Crafting a hospitality cover letter can be a daunting task, especially if you're already jumping through the hoops of job applications. Remember, your cover letter isn't a rerun of your resume; it's your chance to spotlight that one major achievement that you're incredibly proud of. Maintaining a formal tone while steering clear of worn-out phrases is key, and brevity is your friend—stick to one page to make a lasting impression without overwhelming your potential employer.

• Write a hospitality cover letter that helps you stand out (and get the job);
• Understand how to start and end your hospitality cover letter with the appropriate greeting;
• What to include in the body of your hospitality cover letter to put your best foot forward;
• Your most important achievements - how to present them as part of your hospitality cover letter.

And if you want to make your life even easier, simply drag and drop your hospitality resume into Enhancv's AI cover letter generator, and it will write your cover letter for you in just a few moments.

If the hospitality isn't exactly the one you're looking for we have a plethora of cover letter examples for jobs like this one:

• Hospitality resume guide and example
• Hotel Bartender cover letter example
• Line Cook cover letter example
• Front of House Manager cover letter example
• Catering cover letter example
• Nightclub Bartender cover letter example
• Server Bartender cover letter example
• Bar Manager cover letter example
• Fine Dining Bartender cover letter example
• Bartender cover letter example
• Cocktail Bartender cover letter example

Hospitality cover letter example

OLIVER DAVIS

Houston, Texas

+1-(234)-555-1234

[email protected]

• Quantifiable Achievements: The cover letter effectively highlights quantifiable achievements, such as the "25% reduction in delivery errors" and "40% increase in compliance," which provide concrete evidence of the candidate's ability to create positive outcomes.
• Relevant Experience: Mentioning the specific role of "Senior Dietary Aide" helps to establish the candidate's relevant work experience within a similar healthcare setting, reinforcing their suitability for the Nutrition Services Manager position.
• Initiative in Process Improvement: Describing the initiative to overhaul the meal tracking system showcases the candidate's proactive approach and ability to lead projects that enhance the department's operations and patient care.
• Alignment with Organizational Values: The cover letter demonstrates how the candidate's professional philosophy aligns with the company's commitment to excellence and patient-centered care, suggesting a cultural fit with the potential employer.

The format of your hospitality cover letter: structure, fonts, margins, and more

Your hospitality cover letter should include a header (with your name, position, and date); a greeting and introductory paragraph; a body and closing paragraphs; and an optional signature.

Remember that you're writing your hospitality cover letter for recruiters - as the Applicant Tracker System won't scan this content.

Here are a few more tips and tricks to keep in mind when formatting your hospitality cover letter:

• Use the same font in your hospitality cover letter and resume . We recommend modern fonts, e.g. Lato and Rubik, to help you stand out, instead of the stereotypical Arial and Times New Roman.
• Each paragraph should have single spacing, which is already set up for you in our cover letter templates .
• Our cover letter builder follows industry standards for your hospitality cover letter formatting - with a one-inch margin, surrounding your content.
• Always export your hospitality cover letter in PDF to ensure the image or text quality stays the same and your writing isn't moved about.

The top sections on a hospitality cover letter

• Header: Include your name, contact information, and the date to ensure the recruiter can easily identify and reach out to you for follow-up correspondence.
• Greeting: Address the letter to a specific person if possible, showing attention to detail and a personalized approach, which are both important in hospitality roles.
• Introduction: Briefly introduce yourself and state the position you're applying for, emphasizing your passion for the hospitality industry and your desire to provide exceptional guest experiences.
• Body: Divide this into two or three paragraphs where you detail your relevant experience, achievements, and skills, focusing on how they align with the requirements of the hospitality role and how you can contribute to the guest's satisfaction and the establishment's success.
• Closing: Conclude with a proactive statement, thanking the recruiter for considering your application and expressing eagerness to discuss how your expertise aligns with their team, reinforcing your commitment to guest service excellence.

Key qualities recruiters search for in a candidate’s cover letter

• Exceptional customer service skills: Recruiters look for candidates who demonstrate the ability to provide outstanding service and create memorable experiences for guests.
• Strong communication abilities: Effective verbal and written communication is crucial in hospitality to ensure clear information exchange with guests, colleagues, and management.
• Flexibility and adaptability: The hospitality industry demands the ability to handle diverse situations and quickly adjust to changing guest needs or unexpected issues.
• Attention to detail: Recruiters prioritize individuals who are meticulous and can maintain high standards in all aspects of their work, from guest interactions to maintaining facilities.
• Teamwork and collaboration: Hospitality roles often require working with other staff members, requiring a cooperative spirit and the ability to work well as part of a team.
• Cultural sensitivity and language skills: Being able to engage with guests from different backgrounds and potentially communicate in more than one language is highly valued in the hospitality industry.

How to greet recruiters in your hospitality cover letter salutation

As the saying goes, "You never get a second chance to make a first impression."

Write your hospitality cover letter salutation to be more personalized to the actual hiring manager, who is set to assess your profile by:

• greeting them on a first-name basis, if you have previously communicated with them (e.g. "Dear Sam,");
• using their last name, if you have more formal communication or haven't spoken to them (e.g. "Dear Mr. Harrows" or "Dear Ms. Marshall");
• writing "Dear HR Team" or "Dear Hiring Manager", if you have no clue about who's recruiting for the role.

Search on LinkedIn, Google, or the company website to find information as to the recruiter's name.

In any case, avoid the impersonal "Dear Sir or Madam".

List of salutations you can use

• Dear Hiring Manager,
• Dear [Company Name] Recruiter,
• Dear Mr./Ms. [Last Name],
• Dear Search Committee,
• Dear Talent Acquisition Team,
• Dear Human Resources Director,

The hospitality cover letter introduction: focusing on your unique value, with a creative twist

You are not the only one wondering how to start your hospitality cover letter. Those first two sentences introduce your profile and should be memorable.

No pressure.

When beginning your hospitality cover letter , immediately point out the unique value of working with you. In other words, what you promise to bring to the role by using your past track record of success.

Start your hospitality cover letter with a creative twist by telling a joke or stating something relatable. Select this type of introduction only if it aligns with the company culture.

How to write an achievement-focused hospitality cover letter body

We've got the intro and greeting covered. Now, comes the most definitive part of your hospitality cover letter - the body .

In the next three to six paragraphs, you'd have to answer why should recruiters hire you.

What better way to do this than by storytelling?

And, no, you don't need a "Once upon a time" or "I started from the bottom and made it to the top" career-climbing format to tell a compelling narrative.

Instead, select up to three most relevant skills for the job and look back on your resume.

Find an achievement, that you're proud of, which has taught you these three job-crucial skills.

Quantify your accomplishment, using metrics, and be succinct in the way you describe it.

The ultimate aim would be to show recruiters how this particular success has built up your experience to become an invaluable candidate.

Closing paragraph basics: choose between a promise and a call to action

You've done all the hard work - congratulations! You've almost reached the end of your hospitality cover letter .

But how do you ensure recruiters, who have read your application this far, remember you?

Most hospitality professionals end their cover letter with a promise - hinting at their potential and what they plan on achieving if they're hired.

Another option would be to include a call for follow-up, where you remind recruiters that you're very interested in the opportunity (and look forward to hearing from them, soon).

Choose to close your hospitality cover letter in the way that best fits your personality.

Keep this in mind when writing your zero experience hospitality cover letter

Even though you may not have any professional experience , your hospitality cover letter should focus on your value.

As a candidate for the particular role, what sort of skills do you bring about? Perhaps you're an apt leader and communicator, or have the ability to analyze situations from different perspectives.

Select one key achievement from your life, outside work, and narrate a story that sells your abilities in the best light.

If you really can't think of any relevant success, you could also paint the picture of how you see your professional future developing in the next five years, as part of the company.

Key takeaways

Writing your hospitality cover letter doesn't need to turn into an endless quest, but instead:

• Create an individual hospitality cover letter for each role you apply to, based on job criteria (use our builder to transform your resume into a cover letter, which you could edit to match the job);
• Stick with the same font you've used in your resume (e.g. Raleway) and ensure your hospitality cover letter is single-spaced and has a one-inch margin all around;
• Introduce your enthusiasm for the role or the company at the beginning of your hospitality cover letter to make a good first impression;
• Align what matters most to the company by selecting just one achievement from your experience, that has taught you valuable skills and knowledge for the job;
• End your hospitality cover letter like any good story - with a promise for greatness or follow-up for an interview.

Cover letter examples by industry

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Enhancv harnesses the capabilities of ChatGPT to provide a streamlined interface designed specifically focused on composing a compelling cover letter without the hassle of thinking about formatting and wording.

• Content tailored to the job posting you're applying for
• ChatGPT model specifically trained by Enhancv
• Lightning-fast responses

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Hospitality Cover Letter Example

Whether you’re looking for a fun summer job or you’re an experienced server ready to take your career to the next level, jobs in the hospitality industry can offer flexible hours, rewarding work and quick cash. An exceptional hospitality cover letter can open the best doors to your future in this attractive and competitive field.

In restaurants, hotels and tourist attractions, employers are looking for candidates with proven communication skills and the ability to work in a team. Since hospitality jobs make great entry-level positions, you may find that competition for these jobs is steep, regardless of the number of positions available. In order to prove you’re the ideal candidate, you’ll need more than a copy-paste application.

That’s where a great hospitality cover letter comes in. Cover letters can help showcase your personality, perspectives and talents, allowing you to expand on how you go the extra mile for customers.

This hospitality cover letter guide guide will:

• Explain the purpose and impact of a thoughtful, well-organised cover letter
• Highlight the best cover letter format to incorporate all essential components
• Explain how to maximise the impact of each cover letter element: header, greeting, intro, body and conclusion
• Offer expert tips on how to land your dream job even with no hospitality experience
• Help you avoid some of the biggest mistakes made by other hospitality job seekers.

But first, if you haven’t already crafted the perfect CV, check out cvapp.nz’s professional CV templates, general CV writing guide, and hospitality CV examples with profession-specific tips to create the perfect CV. 

Remember, the cover letter is the ideal companion to a great CV. Together, they work as a powerful duo to get you hired! 

What if the hospitality job application doesn't REQUIRE a cover letter?

You may run into a job application that indicates a cover letter is optional, or fails to mention it at all. Many candidates interpret this as an invitation to take the easy way out and submit an application without a cover letter. In doing so, they directly shoot themselves in the foot on their job search. Boo! Why would you willingly forfeit such an easy increase in chances for success, if all you need to do is spend 30 to 40 minutes with our cover letter builder?  

Best format for a hospitality cover letter

A strong sense of organisation is especially important for hospitality management candidates who need to demonstrate clear attention to detail and great communication skills on a daily basis. One way to show an employer your sense of efficiency is by structuring a sophisticated cover letter. Luckily, this format works across all hospitality jobs and positions so writing a great cover letter is a skill that will benefit you for years to come.

Here are the key components:

• The cover letter header
• The greeting or cover letter salutation
• The introduction
• The body paragraphs
• The conclusion
• The conclusion and sign-off

For even more writing tips and an in-depth look at each of these sections, check out our universal guide on cover letters.

Cover letter header

A professional-looking header might seem like an add-on to your hospitality cover letter, but a great header is important! 

First, the header helps identify your cover letter and keeps your name, phone number and other personal data at the hiring manager’s fingertips. In large companies (like hotel chains) or hectic businesses (like restaurants), applications can go on quite a journey while being reviewed by hiring managers. Your header ensures that no matter who comes across your application, they know who you are and how to contact you.

The second purpose is to create visually appealing and eye-catching formatting. Hiring managers are often bombarded with dozens of boring, generic cover letters. By using a pop of colour or an interesting design element that’s appropriate for the company and position, you can easily make an otherwise plain sheet of paper stand out as polished and professional.

Align document styles!

One way to ensure your application leaves an impact is by aligning the document styles of your cover letter and CV. This can be done using graphic design software, or more simply, with our cvapp.nz online cover letter builder. 

By aligning your headers, you can create a “personal brand” – a look and feel that identifies the documents as uniquely yours and helps a hiring manager remember your application.

The goal of the cover letter header : Display necessary contact information by using interesting,  attractive formatting.

Cover letter greeting and introduction

Your cover letter greeting doesn’t need to be long, but it should convey the right tone and help you establish a personal connection with the reader. “Dear” followed by the correct salutation and name of the hiring manager works well for most situations. If you already have a relationship with the employer, you may opt for “Hi,” “Hello” or even a first name instead. This works especially well when submitting your cover letter by email.

The importance of names and addressed greetings

Addressing the hiring manager or cover letter recipient by name is one of the most important things you can do to show a hiring manager you are invested in the position and have put effort into your application. This small gesture can go a long way in helping to establish that human connection that shows you appreciate the time they’re taking to review your application.

In fact, there’s even the science to back up this idea. Research has shown that we have a positive neurological response when someone uses our name.

With some employers, however, it may be nearly impossible to determine who exactly will be reading your letter. In medium to large companies, hiring is often done by an entire human resources team. In that case, you have a few options. You may choose to address the most likely reader plus the company hiring team or you might address a few names. If all else fails, “Dear/Tēnā koe (Company Name) Hiring Team” covers most situations. 

The goal of the cover letter greeting : Address the letter recipient by name to establish a personal connection, use the most appropriate greeting based on your level of familiarity with the employer.

Cover letter introduction

The realities of today’s competitive job market often find hiring managers receiving dozens of applicants for any single position. That means a strong first paragraph is vital for hooking an employer’s attention and making sure the effort you put into your application doesn’t go to waste!

Luckily an outstanding introduction can come in the form of an exciting anecdote, interesting fact or relevant statistic. There’s more than one way to start a great cover letter, just make sure to keep the energy high without sacrificing your professionalism. In a few sentences, you’ll want to highlight any relevant professional strengths and motivate the reader to want to learn more about you! 

The goal of the cover letter introduction : Catch the reader’s attention with an interesting and relevant story, statistic or fact that leads into the body section.

Dear Mr. Patel, 

As a keen lover of both high-quality customer service and Indian food, I am writing to express my interest in the server position at Patel & Prakash as advertised on your website. My name is Oliver Anderson, and I am an Auckland native that would love to work at Patel & Prakash. I am excited about the opportunity to join your team, and to contribute to the excellent service that your restaurant is known for.  Thank you for considering my application. 

Cover letter body paragraphs

Now you’re ready to dive into the biggest section of your hospitality cover letter, which allows you to expand on your most impressive achievements and milestones. In order to simplify the writing process while still keeping your letter organised, you may choose to divide this section into two subsections.

In the first, you can use the STAR method to highlight relevant contributions in previous positions. Simply describe a Situation, the Task, your Action and the positive Result it created. Make sure to choose only the most relevant examples based on the tasks of your new position.

In the second paragraph, you can discuss the skills you bring and your potential contributions to this position. The advertised job description is a great place to look for insight into which tasks and skills are most important to mention in your cover letter.

No matter where you work in hospitality, there are a few key qualities you’ll want to convey in the middle of your cover letter.

• Communication : It comes as no surprise that good communication skills are the backbone of any job in hospitality. Every position in this service industry requires you to interact with customers and other staff.
• Teamwork : In restaurants, hotels and tourist attractions, no one works alone. Being able to work efficiently and positively on a team is extremely important. Examples of leadership or good collaborative experiences can make for persuasive anecdotes in your cover letter.
• Customer service : How you resolve problems, fix mistakes and treat the clients that make the business run will ultimately determine your success in the hospitality industry. Make sure to highlight examples where you went above and beyond to offer excellent guest service and customer satisfaction.
• Flexibility : Hotels, restaurants and all leisure businesses need staff who can reliably work weekends, nights and even early mornings. Scheduling ease might just make the difference.

The goal of the cover letter body : Use the STAR method to highlight previous successes, and suggest potential contributions to your new workplace.

As a student currently pursuing my Bachelor of Arts degree at The University of Auckland, I am seeking a part-time position that will allow me to gain valuable work experience while accommodating my academic commitments. I have always been drawn to the fast-paced and dynamic nature of the hospitality industry, and working as a server would provide me with the perfect platform to refine my customer service skills and further develop my passion for hospitality.  

During my previous work experience in customer-facing roles, I have demonstrated exceptional interpersonal skills and the ability to provide outstanding service to a diverse range of customers. I strongly believe that my friendly demeanour, coupled with my fluency in English and proficiency in Te Reo Māori, will enable me to effectively communicate and connect with customers from varying cultural backgrounds. 

I am committed to creating a warm and welcoming atmosphere for guests, ensuring that their dining experience is both enjoyable and memorable.  Furthermore, I am a quick learner and thrive in fast-paced environments. I understand the importance of working efficiently as part of a team, especially during peak hours, to ensure that the restaurant operates smoothly. I am confident that my strong work ethic, attention to detail, and ability to multitask will make me a valuable addition to the Patel & Prakash team.

How to conclude a hospitality cover letter 

Now that you’ve made the best case for your employment, it’s time to conclude your hospitality cover letter professionally and respectfully. The best way to do this is with a call to action. This sentence expresses your enthusiasm for the position and invites the hiring manager to contact you. Don't hesitate to be hopeful with your concluding thoughts - you want the position, after all.

Then, end your letter with the appropriate signature. “Sincerely,” “Best regards,” “Ngā mihi,” and “Thank you for your consideration” can all work well.

The goal of the cover letter conclusion : Create an effective call to action that encourages a hiring manager to get in touch, and use the appropriate signature to end your letter.

I would welcome the opportunity to further discuss how my skills and passion for hospitality could contribute to Patel & Prakash's continued success. I have attached my CV for your review. I look forward to the possibility of joining your team and contributing to creating memorable dining experiences for your valued customers.  

Yours sincerely, 

Oliver Anderson

How to land a hospitality job with little or no experience

Jobs in hotels, restaurants and amusement parks make great part time summer gigs and first work experiences because they rely heavily on the soft skills you probably already possess. Employers in these industries know that motivated candidates can quickly learn how to perform the daily tasks – but there are some skills that are harder to teach.

Your cover letter is a great place to convince an employer that you’re the right choice, even if you don't have much customer service or hospitality experience. Instead, try focusing on the qualities that will make you a great employee and team player. Show an employer that you’re motivated to stick around, pay attention and learn the ropes.

You can also benefit from highlighting transferable skills. These can come from after-school activities, leadership roles and even volunteer positions. A positive attitude, teachable spirit and commitment to a job well done are often all you need to get started in entry-level hospitality jobs.

Avoiding basic mistakes in a hospitality cover letter

Let’s take a look at some of the pitfalls candidates in the hospitality industry often run into.

• Generic cover letters : Submitting the same general cover letter to each hospitality position may seem like the easiest option, but it likely won’t land you a job. You need to show a recruiter why you’re invested in their company and why you have the right skills for their position.
• Poor formatting : Don’t let sloppy formatting take away from your professional writing. Use our online cvapp.nz builder to make sure you have the right balance of white space to text, with font and colour choices that are appropriate for the company’s tone.
• Spelling and grammar mistakes : Too many typos and grammatical errors can make your entire letter unreadable. With our in-built spell-checker, we make it easy to create memorable professional documents!
• Failure to highlight customer service skills : At the end of the day, managers are looking for candidates who understand their business and have the skills to succeed. Be sure to highlight the most relevant experiences that show how you can use your hospitality skill set to make a difference.

Key takeaways

• A cover letter is an essential part of a great application. Don’t skip this step unless a job posting specifically asks you NOT to submit one.
• Tailoring your cover letter with the skills and experiences most relevant to each individual hospitality position is one of the most important things you can do to increase your chances of landing a job. Be sure to read the job description and incorporate keywords where possible!
• Follow the tried-and-true cover letter structure examples we’ve listed in this guide to keep your document organised and professional.
• If you don’t have much hospitality experience, use your cover letter to highlight important soft skills like teachability, reliability and a positive attitude.
• Formatting is an essential part of a professional cover letter. Choose your theme with care. With the cvapp.nz online builder, we make it easier than ever to create professional documents in alignment with your personal brand.

With cvapp.nz you can create a perfect cover letter in no time at all. Turn your cover letter into a powerful tool that increases your chances of getting hired!

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