thesis on conflict management in the workplace pdf

developed conflict management training and commitment to resolving conflict, together with proper direction from DHET policies, conflict within this environment can be effectively managed.

extent to which conflict management/ resolution theories, concepts, evidence, and methods employed by OB and IR scholars converge or diverge. In this regard, the present paper begins with a brief review of leading theories and models of conflict resolution and management drawn from selected disciplines and problem areas of study.

The study addresses conflict functionality and triggers as the result/ cause of negative outcome on performance management. Even though conflict can be functional and have positive outcomes, this study will focus more on the occurrence of dysfunctional conflicts in the workplace.

Effective conflict management encourages enthusiasm, boosts morale, and stimulates individual and organizational development; while ineffective conflict management produces more conflict and destructively effects the whole organization. Effective conflict management involves the use of an assortment of styles dependent on the

Therefore, this paper intends to review relevant literature to provide a conceptual perspective on conflict management as an instrument for organizational effectiveness, so as to assist...

This research project explores the nature of conflict, the conflict process, conflict resolution skills and conflict management techniques in the case of workplace conflict in Centro Comunitário S. Cirilo.

This thesis explores the nature of differences in assumptions across all four generations. It takes the two most relevant to the current work environment, Boomers and Generation Y, and analyzes how their different approaches to technology, expertise and rewards cause conflict in the workplace.

This paper examines the causes, effects and remedies of organizational conflict. What are the things that lead to conflicts in organizations?

takes the two most relevant to the current work environment, Boomers and Generation Y, and analyzes how their different approaches to technology, expertise and rewards cause conflict in the workplace. After conducting a literature review on conflict and change management at work, I propose a process for preventing and

conflict management style is a “general and consistent orientation toward the other party and the conflict issues, manifest in observable behaviors that form a pattern and share common characteristics over time” (Kuhn & Poole, 2000, p. 560).