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CBSE Class 12 Business Studies Exam on March 25: Important Case Study Based Questions for Practice and Revision
Cbse class 12 business studies important case study based questions: find here all important case study questions to practice before cbse class 12 business studies board examinations 2023 scheduled to be conducted on march 25, 2023. the answers have also been provided here., important case study questions for cbse class 12 business studies exam.
The principles of management are guidelines to action. Since the real business situations are very complex and dynamic and are a result of many factors, these principles do not provide readymade, straitjacket solutions to all managerial problems. But the importance of principles cannot be underestimated because even a small guideline may help to solve a given problem. : The principles of management are not rigid prescriptions which have to be followed absolutely. They are flexible and can be modified by the manager when the situation so demands. They give the manager enough discretion to decide which principle should be used under what circumstances as individual principles are like different tools serving different purposes. As the real business situations are very complex and dynamic and are a result of many factors, the principles of management not provide readymade, straitjacket solutions to all managerial problems. | |
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Chapterwise Case Studies - Business Studies for Grade 12 - Grade 12 - Notes, Videos & Tests
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Class 12th Business Studies - Business Environment Case Study Questions and Answers 2022 - 2023
By QB365 on 08 Sep, 2022
QB365 provides a detailed and simple solution for every Possible Case Study Questions in Class 12 Business Studies Subject - Business Environment, CBSE. It will help Students to get more practice questions, Students can Practice these question papers in addition to score best marks.
QB365 - Question Bank Software
Business environment case study questions with answer key.
12th Standard CBSE
Final Semester - June 2015
Business Studies
The name and taste of Coca-Cola is known to almost each and every individual in India as well as throughout the world. This carbonated soft drink holds the most market share in the soft drink market and got itself a special seat in each and every gathering. The Coca-Cola Company has on occasion introduced other cola drinks under the Coke name. The most common of these are Diet Coke, along with others including Caffeine free Coca-Cola, Diet Coke Caffeine free, Coca-Cola Zero Sugar, Coca- Cola Cherry, Coca-Cola Vanilla and the list goes on. It has capitalized on each and every opportunity to market itself effectively and place itself in the middle of every gathering. The main reason for such an outstanding placement of product goes to the way they have established the connection between every occasion and the need for Coke to be present there, product design and creative advertising. 1. In the context of the above given case, identify one valid importance of Business Environment.
2. Identify the feature of Business Environment which The Coca-Cola Company managed to get in their favour.
3. Which business environment did Coca-Cola majorly tap into ?
4. Which of the following is not a product of COCA-COLA?
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Business environment case study questions with answer key answer keys.
1. (a) Enables a firm to identify opportunities and getting first-mover advantage. 2. (b) Specific and general forces 3. (b) Social Environment 4. (c) Coca-Cola Avocado
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Business Studies Class 12 Important Questions Chapter Wise Pdf | BST Important Questions Class 12
Business Studies Class 12 Important Questions Chapter Wise Pdf 2022-2023: CBSE Important Questions for Class 12 Business Studies Chapter Wise Pdf free download was designed by expert teachers from latest edition of NCERT books to get good marks in board exams. Here we have given Business Studies Important Questions Class 12.
Important Questions for Class 12 Business Studies Chapter Wise | Class 12 Business Studies Important Questions
BST Important Questions Class 12 Term 2 Part 1 Principles and Functions of Management
- Chapter 1 Nature and Significance of Management Class 12 Important Questions
- Chapter 2 Principles of Management Class 12 Important Questions
- Chapter 3 Business Environment Class 12 Important Questions
- Chapter 4 Planning Class 12 Important Questions
- Chapter 5 Organising Class 12 Important Questions
- Chapter 6 Staffing Class 12 Important Questions
- Chapter 7 Directing Class 12 Important Questions
- Chapter 8 Controlling Class 12 Important Questions
Important Questions of Business Studies Class 12 Part 2 Business Finance and Marketing
- Chapter 9 Financial Management Class 12 Important Questions
- Chapter 10 Financial Markets Class 12 Important Questions
- Chapter 11 Marketing Class 12 Important Questions
- Chapter 12 Consumer Protection Class 12 Important Questions
- Chapter 13 Entrepreneurship Development Class 12 Important Questions
Class 12 Business Studies Important Questions Topic Wise
1. Nature and Significance of Management
- Meaning , Characteristics, Objectives and Importance of Management
- Nature of Management: Management as an Art, Science and Profession
- Levels and Functions of Management
- Features/Nature and Importance of Coordination
2. Principles of Management
- Meaning, Nature and Importance of Management Principles
- Fayol’s Principles of Management
- FW Tayolr’s Scientific Management Its Principles and Its Techniques
- Fayol Vs Taylor
3. Business Environment
- Meaning, Features Importance and Dimensions of Business Environment
- Impact of Changes in Government Policy on Business and Industry
4. Planning
- Meaning Definition, Features and Importance of Planning
- Limitations of Planning
- Steps in Planning Process
- Different Types of Plan
5. Organising
- Concept, Importance and Process of Organising
- Organisational Structure and Types of Organisation Structure
- Formal and Informal Organisation
- Delegation and Decentralisation
6. Staffing
- Meaning, Definition, Importance and Process of Staffing
- Staffing as a Part of Human Resource Management
- Recruitment and Its Sources
- Selection and Process of Selection
- Training, Development and Methods of Training
7. Directing
- Concept, Characteristics, Importance and Elements of Directing
- Meaning and Importance of Supervision
- Motivation, Maslow’s Need Hierarchy Theory of Motivational and Financial and Non-financial Incentives
- Concept, Importance and Style of Leadership
- Meaning, Importance and Types of Communication Barriers and Measures to Overcome Them
8. Controlling
- Meaning, Importance and Limitations of Controlling
- Relationship between Planning and Controlling
- Steps in the Process of Controlling
9. Financial Management
- Meaning, Role and Objectives of Financial Management
- Meaning, Importance and Objectives of Financial Planning
- Financial Decisions, Capital Structure
- Fixed Capital and Working Capital
10. Financial Markets
- Meaning, Functions and Classification of Financial Market
- Stock Exchange, Functions and Trading Procedure on a Stock Exchange
- SEBI: Reasons for Setting up, Objectives and Functions
11. Marketing
- Marketing and Marketing Management
- Marketing and Selling
- Marketing Mix, Product Mix and Price Mix
- Place/Physical Distribution Concept Channels of Distribution
- Major Tools of Promotion i.e Advertising, Personal Selling and Sales Promotion
12. Consumer Protection
- Concepts, Importance of Consumer Protection and Framework for Consumer Protection in India
- Consumer Rights and Responsibilities as per CPA, 1986
- Ways and Means of Consumer Protection, Redressal Agencies under Consumer Protection Act, 1986
- Role of Consumer Organisations and NGOs
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Case Study Chapter 6 Staffing
Please refer to Chapter 6 Staffing Case Study Questions with answers provided below. We have provided Case Study Questions for Class 12 Business Studies for all chapters as per CBSE, NCERT and KVS examination guidelines. These case based questions are expected to come in your exams this year. Please practise these case study based Class 12 Business Studies Questions and answers to get more marks in examinations.
Case Study Questions Chapter 6 Staffing
Read the source given below and answer the following questions : Mr. Murthy is the Human Resource Manager of Jai Hind Hospital in Vellore. He has to appoint nurses for the hospital. Since patients in the hospital are of different types, he wants to find out the candidates’ maturity and emotions in dealing with the patients. He also wants to know about the candidates’ ability to make decisions.
Questions :
Question. Name the test which can help him to know the future learning ability of the candidate. (a) Trade Test (b) Intelligence Test (c) Personality Test (d) Aptitude Test
Question. Name the test that MR Murthy can conduct to find out candidates’ maturity and emotions. (a) Trade Test (b) Intelligence Test (c) Personality Test (d) Aptitude Test
Question. Name the test that MR Murthy can conduct to know about candidates’ ability to make decisions. (a) Trade Test (b) Intelligence Test (c) Personality Test (d) Aptitude Test
Question. Which test will help MR Murthy to know the candidate’s knowledge and proficiency in the area of his profession? (a) Trade Test (b) Intelligence Test (c) Personality Test (d) Aptitude Test
Read the source given below and answer the following questions : The General Manager of ‘Indemnity Ltd.’ was addressing employees during ‘employee recognition program’ function. He stressed: “employees should make all efforts to increase their market value. To achieve this objective, they should increase their capacity, and efficiency. They should also make such endeavour as to get job satisfaction. Not only that it is equally essential that they should concentrate on minimizing the accidents”.
Question. Which concept of that function is emphasised in above para? (a) Recruitment (b) Training (c) Selection (d) None of the above
Question. The concept which equips the employee with the required skill to do the job is called: (a) Training (b) Development (c) Recruitment (d) Selection
Question. The concept identified above is important for : (a) Organisation (b) Employees (c) Both (a) and (b) (d) None of the above
Question. Identify the function of management discussed in above para. (a) Planning (b) Organising (c) Staffing (d) Directing
Read the source given below and answer the following questions : Joseph Bros. was a firm manufacturing jute lamp shades. It uses left over jute pieces from various jute factories to manufacture economical lamp shades which are supplied to various hotels in nearby towns. It employs men and women from nearby villages as workers for creating good lamp shade designs. Joseph Bros. is not able to meet its targets. Namish, the supervisor of the company was told to analyse the reasons for the poor performance. Namish found following problems and suggested certain solutions in the working of the business. The number of workers employed was less than what was required for the work. As a result, the existing workers were overburdened. The firm decided to search for new workers and it asked the present employees to introduce candidates or recommend their friends and relatives to the firm. This enabled the firm in “putting people to jobs” and assured attainment of objectives according to plans.
Question. Name the step of the process of that function which is performed when they found number of workers are less. (a) Manpower planning (b) Recruitment (c) Selection (d) Training
Question. Total number of employees already working in the organisation is called : (a) workforce (b) work load (c) manpower planning (d) recruitment
Question. Identify the function of management being performed by the firm. (a) Planning (b) Organising (c) Staffing (d) Directing
Question. Name the concept or source used by the firm to attract more workers. (a) Placement Agencies (b) Employment Exchange (c) Recommendation from Existing Employees (d) Labour Contractors
Read the source given below and answer the following questions : Mr. Vikas Goel is an H.R. Manager of “Sanduja Furniture Private Limited.” At the beginning of the new year he anticipated that the company will need 30 new additional persons to fill up different vacancies. He gave an advertisement in the newspaper inviting applications for filling up different vacant posts. As many as 120 applications were received. The same were scrutinized. Out of these, conditions of 15 applicants were not acceptable to the company . Letters of regret, giving reasons, were sent to them. Remaining candidates were called for preliminary interview. The candidates called for were asked to fill up blank application forms. Thereafter, they were given four tests.The objective of the first test was to find out how much interest the applicant takes in his work. The objective of the second test was to find out ‘specialization’ of the applicant in any particular area. Third test aimed at making sure whether the applicant was capable of learning through training or not. The purpose of the fourth test was to find out how much capability a person has to mixup with other persons, and whether he can influence other persons and get influenced by them.
Question. At the beginning of the new year he anticipated that the company will need 30 new additional persons to fill up different vacancies. Identify the first step of staffing. (a) Placement and Orientation (b) Training and Development (c) Recruitment (d) Estimating Manpower Requirement
Question. The applicants were given four tests like intelligent test to interest test after filling up blank application form. Identify which step of selection process was followed by the management. (a) Selection Decision (b) Selection Tests (c) Job Offer (d) Medical Examination
Question. From the given lines, ‘Out of these, conditions of 15 applicants were not acceptable to the company.’ Letters of regret, giving reasons, were sent to them. Which aspect of staffing is highlighted in the statement? (a) Recruitment (b) Selection (c) Training (d) Education
Question. The purpose of the fourth test was too find out how much capability a person has to mix-up with other persons, and whether he can influence other persons and get influenced by them. Which tests is indicated in this situation. (a) Personality Test (b) Intelligent Tests (c) Aptitude Test (d) Trade Test
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End to your search for good notes!!
- MCQs – Nature & Significance of Management
- MCQs- Principles of Management
- MCQs – Chapter – Business Environment
- MCQs – Chapter Planning
- MCQs – Chapter – Organizing
- MCQs – Chapter Staffing
- MCQs – Chapter – Directing PART-1
- MCQs – Chapter – Directing – Part-2
- MCQs- Chapter Controlling
- MCQs- Chapter – Financial Management
- MCQs – Chapter – Marketing Management Part-1
- MCQs- Chapter- Marketing Management -Part-2
- MCQs – Chapter- Marketing Management – Part-3
- Case Studies- Principles of Management
- Case Study – Business Environment
- Case Study-Planning
- Case Study-Organizing
- Case Study- Staffing
- Case Study-Directing
- Case Study – Chapter Controlling
- MCQs – Ch-2 – An Entrepreneur – Part-1
- MCQs – Ch-2 – An Entrepreneur – Part-2
- Ch-3 MCQs for ENTREPRENEURIAL JOURNEY
- MCQs – Ch-4 Entrepreneurship As Innovation And Problem Solving
- Ch-5 MCQs Analysis of Market Env & Market Research
- CH-6 MCQs Unit of sale – Unit cost – Gross Profit
- Unit-2 Entrepreneurial Planning
- Download PDF| Unit-3 Marketing Strategies
- Download PDF | UNIT-4 Enterprise Growth Strategies
- Download PDF | UNIT-6 Resource Mobilization
- Download PDF |Unit 1 ENTREPRENEURSHIP
- Download PDF | Unit-3 Marketing Strategies
- Download PDF| UNIT-4 | Enterprise Growth Strategies
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Case Study – Business Environment
Welcome to study research . This time all-important case studies inform of questions and answers.
CASE STUDY – BUSINESS ENVIRONMENT
For class 12 cbse students of business studies..
Q1: Anil a marketing manager of a car manufacturing company is of the view that in case of construction companies and automobiles manufacturers , low longer term rates are beneficial because they results in increased spending by consumers for buying homes and cars on borrowed money. Identify and explain the component of business environment that Anil is referring in the above case.
Q2: In an interview , an interviewer asked the interviewee regarding the need of considering the changes of environment . In reply one of the interviewee replied,” Every business should consider the changes going on in inflation rates before taking any financial decisions because inflation rates result in constraints on business enterprises as they increase the various costs of business such as the purchase of raw materials or machinery and payment of wages and salaries to employees.” Interviewer liked the answer . Interviewee has put emphasis on the understanding of only one of the element of business environment. Identify that Element of Business environment.
Q3:’ Atul has got tremendous feedback from public for his newly started Gym plus gym related goods store which is a one stop solution for health conscious people. When asked about his success story then Atul said that the health and fitness trend has become popular among large number of urban dwellers. This has created a demand for products like organic food, diet soft drinks, gyms, bottled water and food supplements. that is why I thought of starting this business. Identify the dimension of business environment whose understanding has helped Atul in garnering the success,
Q4: Asia who is working as a advertisement advisor with one of the consumer goods manufacturing company is of the view that nowadays in order to inform and persuade the potential buyers to buy the product new and modified ways should be adopted by the companies to advertise their products. That is like CD-ROM’s , computerised information kiosks and internet/ world wide web multimedia pages highlighting the virtues of products. Marketing team really appreciated her idea. Identify the element of business environment on which Ashia has put the emphasis.
Q5: Ananya ‘s grand father while telling her about the past of Indian economy told her that even after opening up of our economy in 1991, foreign companies found it very difficult to cut through the bureaucratic red tape to get permits for doing business in India. Sometimes it took months to process even their application in process. As a result these companies were discouraged from investing in India but the situation has improved overtime. Identify the Element of business environment which was the cause for discouragement to foreign companies based on above case.
Q6: While doing labelling of the products companies have to write down certain statutory warnings over it. Understanding of which environment helped them taking above action Identify.
Q7:Identify the importance of Understanding business environment in the following cases:
(a) Maruti Udyog became the leader in the small car market because it was the first to recognise the need for small cars in an environment of rising petrol prices and a large middle class population of India.
Answer: It enables the firm to identify opportunities and getting first mover advantage.
(b) If an Indian firm finds that a foreign multinational is is entering the Indian market with new varieties. On the basis of above information the Indian firms can prepare themselves to meet the threat by adopting such measures as improving quality of the products , reducing cost of the production , engaging in aggressive advertising and so on.
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CBSE Class 12 Case Studies In Business Studies – Principles of Management
PRINCIPLES OF MANAGEMENT Principles of Management: Definition The principles of management serve as broad and general guidelines for the managerial decision making and action.
Types of Principles of Management
- Fayol’s Principles of General Management
- Taylor’s Principles of Scientific Management.
Significance of Principles of Management
- They help to provide managers with useful insights into reality and increase their efficiency in dealing with recurring problems.
- They ensure optimum utilisation of resources as due to the presence of cause and effect relationship the outcome of the decisions and actions can be predicted. Moreover, it leads to effective administration as the principles tend to restrict the personal prejudices and biases.
- They facilitate scientific decision making as they emphasise on logical thinking rather than blind faith.
- They help to meet the changing requirements of the environment to the best advantage ofa organisation.
- They help in fulfilling social responsibility of an organisation.
- They facilitate the process of management training, education and research as they are at the core of management theory.
Features of Principles of Management
- Universal Applicability: The principles of management are deemed to apply to all types and sizes of organizations.
- General Guidelines: The principles are guidelines to action but do not provide readymade, straitjacket solutions to all managerial problems as the real business situations are very complex and dynamic and are a result of many factors.
- Formed by practice and experimentation: The principles of management are formulated by the management experts through observation and tested through repeated experimentation.
- Flexible: The principles of management are not rigid prescriptions, which have to be followed absolutely. They are flexible and can be modified by the manager in the light of given situation so as to achieve the desired goals.
- Mainly Behavioural: The principles of management aim at influencing behaviour of human beings in a desired manner.
- Cause and effect relationships: The principles of management seek to establish relationship between cause and effect so that they can be used in similar situations in a large number of cases.
- Contingent: The application of principles of management is contingent or dependent upon the prevailing situation at a particular point of time.
FAYOL’S PRINCIPLES OF MANAGEMENT
- Division of work: The whole organisation work, both managerial and technical, should be divided into smaller jobs and the task involved in doing each such job should be determined. It leads to specialization, speed, efficiency and accuracy of work.
- Discipline: It refers to the obedience to organizational rules and the employment agreement. It is necessary for the systematic working of the organisation. It requires good superiors at all levels, clear and fair agreements and judicious application of penalties.
- Authority and Responsibility: There should always be a balance between the authority given and responsibility entrusted to an employee. This is because if authority is more than responsibility, the employees are likely to misuse it whereas if authority is less than responsibility, he/she will be unable to do the desired work.
- Unity of command: There should be one and only one boss for every individual employee from whom he should receive orders and be responsible to. Dual subordination should be avoided.
- Unity of Direction: All the units of an organisation should be moving towards the same objectives through coordinated and focused efforts. Each group of activities having the same objective must have one head and one plan.
- Subordination of Individual Interest to General Interest: In all the situations, the interests of an organisation should take priority over the interests of any one individual employee .
- Remuneration of employees: The overall pay and compensation should be fair to both employees and the organization. The employees should be paid fair wages, which should give them at least a reasonable standard of living. At the same time it should be within the paying capacity of the company i.e. remuneration should be just and equitable.
- Centralisation and Decentralisation: The concentration of decision-making authority is called centralisation whereas its dispersal among more than one person is known as decentralization. Large organizations have more decentralization than small organizations.
- Scalar Chain: The formal lines of authority along which the communication flows from highest to lowest ranks are known as scalar chain. Gang Plank is a shorter route that has been provided so that communication is not delayed during emergencies. However, the superior has to be informed later on.
- Order: The people and materials must be in suitable places at appropriate time for maximum efficiency i.e. ‘a place for everything (everyone) and everything in its place/
- Equity: It emphasizes kindliness and justice in the behaviour of managers towards workers. No discrimination should be made by them on the basis of caste, creed, gender or otherwise caste, creed.
- Stability of Personnel: The employee turnover should be minimized to maintain organizational efficiency. Personnel should be selected and appointed after due and rigorous procedure. After placement, they should be kept at their post for a minimum fixed tenure so that they get time to show results. Any adhocism in this regard will create instability/insecurity among employees. They would tend to leave the organisation.
- Initiative: Initiative means taking the first step with self-motivation. The workers should be encouraged to develop and carry out their plans for improvement. Suggestion system should be adopted in the organization.
- Espirit De Corps: The management should promote a team spirit of unity and harmony among employees. A manager should replace T with ‘We’ in all his conversations with workers.
Difference between Unity of Comman and Unity fo Direction
1. | Meaning | One subordinate should receive orders from and should be responsible to only one superior. | Each group of activities having same objective must have one head and one plan. |
2. | Aim | It prevents dual subordination. | It prevents overlapping of activities. |
3. | Implications | It affects an individual employee | It affects the entire organization. |
SCIENTIFIC MANAGEMENT Scientific Management: Definition Scientific Management means knowing exactly what you want your employees to do and seeing that they do it in the best and cheapest way. Fredrick Winslow Taylor is known as the ‘Father of Scientific Management’.
Techniques of Scientific Management
- Time Study is the technique to determine the standard time taken bya worker of average skill and knowledge to complete a standard task.
- Fatigue study seeks to determine the amount and frequency of rest intervals required in completing a task.
- Method study seeks to find out one best way of doing the job.
- Motion study refers to the study of movements of limbs which are undertaken while doing a typical job.This helps to eliminate unnecessary movements so that it takes less time to complete the job efficiently.
- Standardisation refers to the process of setting standards for every business activity Simplification aims at eliminating superfluous varieties, sizes and dimensions of products.
- Instruction Card Clerk: He assigns work to all the employees.
- Route Clerk: He decides how work will progress regarding total productions. So that production is on time.
- Time and Cost Clerk: He determines what will be the total cost and how much time each job take.
- Disciplinarian: He sees that there is discipline at work place.
- Speed boss: He ensures that the work is moving at a suitable pace.
- Gang Boss: He ensures sufficient availability of raw material, tools etc.
- Repair Boss: He sees that whenever some repair is involved in any work, the work is done properly.
- Inspector: He sees that whether the quality of output is good or not.
- Differential piece wage system was introduced to reward efficient workers by paying them at a higher rate than those who performed below standard.
PRINCIPLES OF SCIENTIFIC MANAGEMENT
- Taylor believed that there was only one best method to maximise efficiency which can be developed through study and analysis and should substitute ‘Rule of Thumb’ or hit and trial method throughout the organisation.
- The scientific method involved investigation of traditional methods through work-study unifying the best practices and developing a standard method, which would be followed throughout the organisation.
- In the present context, the use of internet has brought about tremendous improvements in internal efficiencies and customer satisfaction.
- Taylor emphasised that there should be complete harmony between the management and workers instead ofa kind of class-conflict, the managers versus workers.
- To achieve this state, Taylor called for complete mental revolution on the part of both management and workers.
- The prosperity for the employer cannot exist fora long time unless it is accompanied by prosperity for the employees and vice versa.
- He advocated paternalistic style of management should be in practice.
- This principle is an extension of principle of ‘Harmony Not Discord’
- There should be complete cooperation between the labour and the management instead of individualism.
- Competition should be replaced by cooperation and there should be an almost equal division of work and responsibility between workers and management.
- Also, management should reward workers for their suggestions which results in substantial reduction in costs.
- At the same time workers should desist from going on strike and making unreasonable demands on the management
- Taylor was of the view that the concern for efficiency could be built in right from the process of employee selection.
- Each person should be scientifically selected and the work assigned should suit her/his physical, mental and intellectual capabilities.
- To increase efficiency, they should be given the required training.
- Efficient employees would produce more and earn more. This will ensure their greatest efficiency and prosperity for both company and workers.
Difference between Fayol’s and Taylor’s Approach to Management
1. | Perspective | Top level management | Shop floor level of a factory |
2. | Unity of command | Followed strictly | Suggested the technique of functional foremanship which is contradictory to the concept of unity of command |
3. | Applicability | Universal applicability | Applicable only in specialised situations |
4. | Basis of formation | Personal experience | Observation and experimentation |
5. | Focus | Overall administration | Increase productivity |
6. | Personality | Practitioner | Scientist |
7. | Expression | General theory of administration | Scientific administration |
Suggestions from employees | Principle of Initiative | Cooperation, Not Individualism |
One best method | Science, not Rule of Thumb | Method study |
Latest CBSE Questions
Question 1. Explain ‘unity of command’ and ‘equity’ as principles of general management. (CBSE, Delhi 2017) Answer:
- Unity of command: According to Fayol, there should be one and only one boss for every individual employee. Dual subordination should be avoided. Fayol felt that if this principle is violated “authority is undermined, discipline is in jeopardy, order disturbed and stability threatened”.
- Equity: According to Fayol, “Good sense and experience are needed to ensure fairness to all employees, who should be treated as fairly as possible.” This principle emphasizes on kindliness and justice in the behaviour of managers towards workers. The managers should not discriminate against anyone on account of gender, religion, language, caste, belief or nationality etc.
Question 2. Sanchit, after completing his entrepreneurship course from Sweden returned to India and started a coffee shop ‘AromaCoffeeCan’ in a famous mall in New Delhi. The speciality of the coffee ship was the special aroma of coffee and a wide variety of flavours to choose from. Somehow, the business was neither profitable nor popular. Sanchit was keen to find out the reason. He appointed Sandhya, an MBA from a reputed college, as a Manager to find out the causes for the same. Sandhya took feedback from the clients and found out that though they loved the special unique aroma of coffee but were not happy with the long waiting time being taken to process the order. She analysed and found out that there were many unnecessary obstructions in between which could be eliminated. She fixed a standard time for processing the order. She also realised that there were some flavours whose demand was not enough. So, she also decided to stop the sale of such flavours. As a result with in a short period Sandhya was able to attract the customers. Identify and explain any two techniques of scientific management used by Sandhya to solve the problem. (CBSE, Delhi 2017) Answer: The two techniques of scientific management used by Sandhya to solve the problem are: (any two)
- Time study: It seeks to determines the standard time taken to perform a well-defined job. The objective of time study is to determine the number of workers to be employed , frame suitable incentive schemes and determine labour costs. By using time measuring devices for each element of task the standard time is fixed for the whole of the task by taking several readings.
- Simplification (Standardisation and Simplification): Simplification aims at eliminating superfluous diversity of products in terms of varieties, sizes and dimensions. It not only helps to reduce inventories but also save cost of labour, machines and tools. Thus it helps to increase turnover by ensuring optimum utilisation of resources.
- Motions which are required
- Motions which are unnecessary
- Motions which are incidental. Thus, motion study helps to eliminate unnecessary movements of a work and enables him to complete the given task efficiently.
Question 3. Explain briefly ‘discipline’ and ‘scalar chain’ as principles of general management. (CBSE, Delhi 2017) Answer:
- Discipline: Discipline refers to the obedience to organisational rules and employment agreement which are necessary for the working of the organisation. According to Fayol, discipline requires good superiors at all levels, clear and fair agreements and judicious application of penalties. .
Question 4. Explain ‘order’ and ‘initiative’ as principles of general management. (CBSE, Delhi 2017) Answer:
- Order: According to Fayol, “People and materials must be in suitable places at appropriate time for maximum efficiency.” The principle of order states that ‘A place for everything (everyone) and everything (everyone) in its (her/his) place’. A sense of orderliness will lead to increased productivity and efficiency in the organization.
Question 5. Explain briefly ‘Unity of Direction’ and ‘Order’ as principles of general mangement. (CBSE, OD 2017) Answer:
- Unity of direction: According to Fayol, each group of activities having same objective must have one head and one plan. It prevents overlapping of activities. For example if a company is manufacturing handmade carpets as well as machine made carpets there is likely to be a lot of overlapping of activities. Therefore, there should be two separate divisions for both of them wherein each division should have its own in charge, plans and execution resources.
Question 6. Explain briefly ‘Initiative’ and ‘Esprit de Corps’ as principles of general mangement. (CBSE, OD 2017) Answer:
- Initiative: Initiative means taking the first step with self-motivation. The workers should’ be encouraged to develop and carry out their plans for improvement. Suggestion system should be adopted in the organization.
- Espirit de corps: According to Fayol, ‘Management should promote a team spirit of unity and harmony among employees.” A manager should replace T with ‘We’ in all his conversations with workers to promote teamwork. This approach is will give rise to a spirit of mutual trust and belongingness among team members. It will also reduce the need for using penalties.
Question 7. Explain briefly ‘Remuneration of Employees’ and ‘Scalar Chain’ as principles of general mangement. (CBSE, OD 2017) Answer:
- Remuneration of employees: According to Fayol, the overall pay and compensation should be fair and equitable to both employees and the organisation. The employees should be paid fair wages so that they are able to maintain at least a reasonable standard of living. At the same time it should be within the paying capacity of the company. This will ensure pleasant working atmosphere and good relations between workers and management.
Question 8. What did Taylor want to communicate through mental revolution? (CBSE, Sample Paper, 2017) Answer: Through the concept of mental revolution Taylor emphasized that there should be complete transformation in the outlook of the management and workers towards each other. Managers should share surplus with workers and the workers should work with full devotion instead of indulging in any form of class conflicts.
Question 9. Briefly explain work study techniques that help in developing standards to be followed throughout the organization. Answer: The various work study techniques that help in developing standards to be followed throughout the organization are described below:
- Time study: It seeks to determine the standard time taken to perform a well-defined job. The objective of time study is to determine the number of workers to be employed, frame suitable incentive schemes and determine labour costs. By using time measuring devices for each element of task, the standard time is fixed for the whole of the task by taking several readings.
- Method study: The objective of method study is to find out one best way of doing the job among the various methods available of doing the job. This can be done by taking into consideration several related parameters.
- Fatigue study: It seeks to determine the amount and frequency of rest intervals that should be provided to the workers for completing a task. This technique helps in increasing productivity as the rest intervals will help a person to regain stamina and work again with the same capacity.
Question 10. Nutan Tiffin Box service was started in Mumbai by the Mumbai Dabbawalas. The Dabbawalas who are the soul of entire Mumbai aim to provide prompt and efficient services by providing tasty homemade tiffin to all office goers at the right time and place. The service is uninterrupted even on the days of bad weather, political unrest and social disturbances. Recently, they have started online booking system through their website ‘mydabbawala.com’. Owing to their tremendous popularity amongst the happy and satisfied customers and members, the Dabbawalas were invited as guest lecturer by top business schools. The Dabbawalas operate in a group of 25-30 people alongwith a group leader. Each group teams up with other groups in order to deliver the tiffins on time. They are not transferred on frequent basis as they have to remember the addresses of their customers. They follow certain rules while doing trade—no alcohol during working hours; no leaves without permission; wearing white caps and carrying ID cards during business hours. Recently, on the suggestion of a few self-motivated fellow men, the dabbawalas thought out and executed a plan of providing food left in tiffins by customers to slum children. They have instructed their customers to place red sticker if food is left in the tiffin, to be fed to poor children later.
- State any one principle of management given by Fayol and one characteristic of management mentioned in the above case.
- Give any two values which the Dabbawalas want to communicated to society. (CBSE, Sample Paper 2016)
- The relevant principle of management given by Fayol is: Stability of Personnel: The employee turnover should be minimized to maintain organizational efficiency. Personnel should be selected and appointed after due and rigorous procedure. After placement, they should be kept at their post for a minimum fixed tenure so that they get time to show results. Any adhocism in this regard will create instability/insecurity among employees. They would tend to leave the organisation. (The other correct answers are principle of Discipline / Initiative / Espirit de corps) The characteristic of management mentioned in the above case is: Management is goal oriented as it seeks to integrate the efforts of different individuals towards the accomplishment of both organizational and individual goals. (The other correct answers are management is intangible/ group activity/dynamic)
- Concern for poor/ Humanity
- Responsibility
Question 11. ‘Aapka Vidyalaya’ believes in the holistic development of students and encourages team building through a mix of curricular, co-curricular and sports activities. On its Founder’s Day, a stage performance had to be put up. A committee of ten prefects was constituted to plan different aspects of the function. They all decided to use recycled paper for decoration. There was a spirit of unity and harmony and all the members supported each other. With mutual trust and a sense of belonging, the programme was systematically planned and executed. Kartik, one of the prefects, realised that the group had unknowingly applied one of the principles of management while planning and executing the programme. He was so inspired by the success of this function that he asked his father to apply the same principle in his business. His father replied that he was already using this principle.
- Identify the principle of management applied for the success of the programme.
- State any two features of management highlighted in the above paragraph.
- Identify any two values which ‘Aapka Vidyalaya’ communicated to society. (CBSE, Delhi 2015)
- The principle of management applied for the success of the programme is Espirit De Corps.
- Management is goal oriented as it seeks to integrate the efforts of different individuals towards the accomplishment of both organizational and individual goals.
- Management is pervasive as it is applicable to all types of organizations, (economic, social, political) all sizes of organizations (small, medium, large) and at all levels of management (top, middle and lower).
- Sustainable development.
Question 12. Telco Ltd. manufactures files and folders from old clothes to discourage the use of plastic files and folders. For this, they employ people from nearby villages where very less job opportunities are available. An employee, Harish, designed a plan for cost reduction but it was not welcomed by the production manager. Another employee gave some suggestions for improvements in design, but it also was not appreciated by the production manager.
- State the principle of management that is violated in the above paragraph.
- Identify any two values that the company wants to communicate to the society. (CBSE, OD 2014)
- The principle of management that has been violated in the above case is Initiative. Initiative means taking the first step with self-motivation. The workers should be encouraged to develop and carry out their plans for improvement. Suggestion system should be adopted in the organization.
- Concern for environment
- Providing job opportunities
Question 13. Pawan is working as a Production Manager in CFL Ltd. which manufactures CFL bulbs. There is no class-conflict between the management and workers. The working conditions are very good. The company is earning huge profits. As a policy, the management shares the profits earned with the workers because they believe in the prosperity of the employees.
- State the principle of management described in the above paragraph.
- Identify any two values which the company wants to communicate to society. (CBSE, OD 2014)
- The principle of management described in the above paragraph is ‘Harmony, not Discord’. Taylor emphasised that there should be complete harmony between the management and workers instead of a kind of class-conflict, the manager versus workers. To achieve this state, Taylor called for complete mental revolution on the part of both management and workers. The prosperity for the employer cannot exist for a long time unless it is accompanied by prosperity for the employees and vice versa. He advocated paternalistic style of management should be in practice.
Question 14. Voltech India Ltd. is manufacturing LED bulbs to save electricity. However, it is running under heavy losses. To revive from the losses, the management shifts the unit to a backward area where labour is available at a low cost. The management also asks the workers to work overtime without any additional payments and promises to increase the wages of the workers after achieving its mission. Within a short period, the company starts earning profits because both the management and workers honour their commitments.
- Identify any two values that the company wants to communicate to the society. (CBSE, Delhi 2014)
- The principle of management described in the above paragraph is ‘Discipline’. Discipline- It refers to the obedience to organizational rules and the employment agreement. It is necessary for the systematic working of the organization. It requires good superiors at all levels, clear and fair agreements and judicious application of penalties.
- Sustainable development
Question 15. ABC Ltd. is engaged in producing electricity from domestic garbage. There is almost equal division of work and responsibilities between workers and the management. The management even takes workers into confidence before taking important decisions. All the workers are satisfied as the behaviour of the management is very good.
- Identify any two values which the company wants to communicate to society. (CBSE, Delhi 2014)
- The principle of management described in the above paragraph is ‘Cooperation, Not Individualism’. This principle is an extension of principle of ‘Harmony, Not Discord’. There should be complete cooperation between the labour and the management instead of individualism. Competition should be replaced by cooperation and there should be an almost equal division of work and responsibility between workers and management. Also, management should reward workers for their suggestions which results in substantial reduction in costs. At the same time, workers should desist from going on strike and making unreasonable demands on the management
- Participation
Question 16. The principles of Taylor and Fayol are mutually complementary. One believed that management should share the gains with the workers while the other suggested that employees’ compensation should depend on the earning capacity of the company and should give them a reasonable standard of living. Identify and explain the principles of Favol and Taylor referred to in the above paragraph. (CBSE, Delhi 2014) Answer: The principles of Fayol and Toylor referred to in the above paragraph are ‘Remuneration of employees’ and ‘Harmony, Not Discord’. Remuneration of Employes: According to Fayol, the overall pay and compensation should be fair and equitable to both employees and the organisation. The employees should be paid fair wages so that they are able to maintain at least a reasonable standard of living. At the same time, it should be within the paying capacity of the company. This will ensure pleasant working atmosphere and good relations between workers and management. Harmony, Not Discord: Taylor emphasised that there should be complete harmony between the management and workers instead of a kind of class-conflict, the managers versus workers. To achieve this state, Taylor called for complete mental revolution on the part of both management and workers. The prosperity for the employer cannot exist for a long time unless it is accompanied by prosperity for the employees and vice versa. He advocated paternalistic style of management should be in practice
Question 17. The principles of Taylor and Fayol are mutually complementary. One believed that management should not close its ears to constructive suggestions made by the employees while the other suggested that a good company should have an employee suggestion system whereby suggestions which result in substantial time or cost reduction should be rewarded. Identify and explain the principles of Taylor and Fayol referred to in the above paragraph. (CBSE, Delhi 2014) Answer: The principles of Fayol and Taylor referred to in the above paragraph respectively are ‘Initiative’ and ‘Cooperation and Not Individualism’. Initiative: Initiative means taking the first step with self-motivation. The workers should be encouraged to develop and carry out their plans for improvement. Suggestion system should be adopted in the organization. Cooperation and Not Individualism: This principle is an extension of principle of ‘Harmony, Not Discord’.There should be complete cooperation between the labour and the management instead of individualism. Competition should be replaced by cooperation and there should be an almost equal division of work and responsibility between workers and management. Also, management should reward workers for their suggestions which result in substantial reduction in costs. At the same time, workers should desist from going on strike and making unreasonable demands on the management.
Question 18. Nikita and Salman completed their MBA and started working in a multinational company at the same level. Both of them worked hard and were happy with their employer. Salman had the habit of back-biting and wrong reporting about his colleagues to impress his boss. All the employees in the organisation knew about it. At the time of performance appraisal, the performance of Nikita was judged to be better than Salman. Even then their boss, Mohammed Sharif, decided to promote Salman stating that being a female, Nikita would not be able to handle the complications of a higher post.
- Identify and explain the principle of management which was not followed by this, multinational company.
- Identify the values which are being ignored quoting the lines from the above paragraph. (CBSE, OD 2013)
- The multinational company didn’t follow the Principle of Equity. It emphasizes kindliness and justice in the behaviour of managers towards workers. No discrimination should be made by them on the basis of caste, creed, gender or otherwise.
- Honesty: “Wrong reporting about his colleagues to impress his boss.”
- Justice: “At the time of performance appraisal, the performance of Nikita was judged better than Salman. Even then their boss, Mohammad Sharif, decided to promote Salman.”
Question 19. Hina and Harish are typists in a company having the same educational qualifications. Hina gets Rs.3,000 per month and Harish gets Rs.4,000 per month as salaries for the same working hours. Which principle of management is being violated in this case? Name and explain the principle. (CBSE, Delhi 2006) Answer: The principle of Equity has been violated in this case. It emphasises kindliness and justice in the behaviour of managers towards workers. No discrimination should be made by them on the basis of caste, creed, gender or otherwise.
Additional Questions
Question 1. Radhika opens a jewellry showroom in Jaipur after completing a course in jewellry designing. She has employed eleven persons in her showroom. For greater productivity, she divides the work into small tasks and each employee is trained to perform his/her specialised job. The sales persons are allowed to close a deal with a buyer by giving a maximum of 10% discount, whereas the decision to give any further discount rests with Radhika as the final authority. In the earlier days of starting of the business, five of her employees were asked to put in extra hours of work. In return she had promised to give them a special incentive within a year. Therefore, after six months when the business was doing well, she awarded a cash bonus to each of these employees to honour her commitment. However, when it comes to settling the conflicts among her employees, she tends to be more biased towards her female employees. In context of the above case:
- Identify and explain the various principles of management that are being applied by Radhika by quoting lines from the paragraph.
- Identify and explain the principle of management which is being violated by Radhika by quoting lines from the paragraph.
- State any one effect of the violation of the principle of management by Radhika as identified in part(b) of the question.
- Principle of Division of Work: According to Fayol, “The intent of division of work is to produce more and better work for the same effort. Specialisation is the most efficient way to use human effort.” He advocates that the principle of division of work is applicable to all kinds of work both technical as well as managerial. “For greater productivity, she divides the work into small tasks and each employee is trained to perform his/her specialised job.”
- Principle of Centralisation and Decentralisation: The concentration of decision-making authority is called centralisation whereas its dispersal among more than one person is known as decentralisation. According to Fayol, “There is a need to balance subordinate involvement through decentralisation with managers’ retention of final authority through centralisation.” “The sales persons are allowed to close a deal with a buyer by giving a maximum of 10% discount, whereas the decision to give any further discount rests with Radhika as the final authority.”
- Principle of Discipline: Discipline refers to the obedience to organisational rules and employment agreement which are necessary for the working of the organisation. According to Fayol, discipline requires good superiors at all levels, clear and fair agreements and judicious application of penalties. “Therefore, after six months when the business was doing well, she awarded a cash bonus to each of these employees to honour her commitment.”
- The principle of management which is being violated by Radhika is Equity. According to Fayol, “Good sense and experience are needed to ensure fairness to all employees, who should be treated as fairly as possible.” This principle emphasizes on kindliness and justice in the behaviour of managers towards workers. The managers should not discriminate against anyone on account of gender, religion, language, caste, belief or nationality etc. “However, when it comes to settling the conflicts among her employees, she tends to be more biased towards her female employees.”
- One effect of the violation of the Principle of Equity is that it may lead to job dissatisfaction among the male workers.
Question 2. Rajveer works as a plant superintendent in a carpet making factory. In order to complete the export orders on time, the production manager asks him to make the workers work over time whereas the finance manager is strictly against this practice because it will increase the cost of production. Moreover, Rajveer feels that since the company is manufacturing handmade carpets as well as machine made carpets there is a lot of overlapping of activities. Therefore, there should be two separate divisions for both of them wherein each division should have its own in charge, plans and execution resources. In context of the above case:
- Identify and explain the principle of management which is being violated.
- Also identify the principle of management that Rajveer feels should be implemented in the factory.
- Give any two differences between the principle of management as identified in part (a) and part (b) respectively.
Answer: The principle of management which is being violated is stated below:
- Unity of command: There should be one and only one boss for every individual employee. Dual subordination should be avoided. Fayol felt that if this principle is violated, “authority is undermined, discipline is in jeopardy, order disturbed and stability threatened”.
- Unity of direction: All the units of an organization should be moving towards the same objectives through coordinated and focused efforts. Each group of activities having the same objective must have one head and one plan. This will lead to unity of action and coordination.
Question 3. Neeraj is selected for the post of software developer in an IT Company. On the first day of his joining Mehul, his project manager tells Neeraj that during the course of his work he will come across many such opportunities which may tempt him to misuse his powers for individual or family’s benefit at the cost of larger general interest of the company. In such situations, he should rather exhibit exemplary behaviour as it will raise his stature in the eyes of the company. Also, for interacting with anyone in the company on official matters, he should adopt the formal chain of authority and communication. In context of the above case:
- Identify and explain the various principles of management that Mehul is advising Neeraj to follow while doing his job.
- List any two values that Mehul wants to communicate to Neeraj.
- Subordination of Individual Interest to General Interest: Through this principle, Fayol advocates that in all circumstances, the interests of an organisation should take priority over the interests of any one individual employee. This is essential because larger interests of the other employees and the stakeholders i.e., owners, shareholders, creditors, debtors, financers, tax authorities, customers and the society at large cannot be sacrificed for the interest of any one person. For example, Mehul tells Neeraj that he might get tempted to misuse his powers for his or his family’s benefit and so he must display exemplary behaviour to raise his stature in the eyes of the company.
- Self restraint
Question 4. Davinder is a class twelfth commerce student in a reputed school in Punjab. Satinder is his elder brother who is doing his Masters in Hospital Administration from Delhi after completing his B.Sc course. During vacations when Satinder comes home, Davinder shows him the business studies project that he is preparing on the topic ‘Principles of Management’. Satinder tells him that these principles are also a part of MBA course curriculum at the beginner’s level as they form the core of management in practice. But he finds these principles different from those of pure science. In context of the above case:
- Outline the concept of principles of management.
- Why does Satinder find the principles of management different from those of pure science?
- Why do the principles of management form the core of management in practice? Explain by giving any two points highlighting the importance of principles of management.
- The principles of management serve as a broad and general guideline for the managerial decision making and action.
- Satinder finds the principles of management different from those of pure science because the management principles are not as rigid as principles of pure science. This is due to the fact that they deal with the human behaviour and thus, need to be applied creatively in the light of given situation.
- Providing managers with useful insights into reality: The principles of management provide the managers with useful insights into real world situations and help them to enrich their knowledge, ability and understanding of the diverse managerial situations and circumstances. It also enables the managers to learn from past mistakes and conserve time by solving recurring problems quickly.
- Optimum utilisation of resources and effective administration: The knowledge of management principles enables the managers to foresee the cause and effect relationships of their decisions and actions. As a result, it leads to optimum utilisation of scarce resources by avoiding wastage associated with a trial-and-error approach. Principles of management limit the boundary of managerial discretion so that their decisions may be free from personal prejudices and biases. This facilitates effective administration within the organisation.
Question 5. Gurpreet is running a retail mart in Varanasi to provide various types of products of daily use under one roof to the buyers. The employee turnover in his business is very high and he is perpetually on a look out for new staff. The fact of the matter is that he lacks managerial skills and assigns work to his employees on adhoc basis without letting them settle down in a specific work. This approach of his creates a sense of insecurity among the employees and they tend to leave the job very quickly. However, he is a very god fearing person and offers fair wages to his employees so they can afford a reasonable standard of living. In context of the above case:
- Identify and explain the principle of management which Gurpreet is unable to apply and is perpetually on a look out for new staff.
- “He is a very god fearing person and offers fair wages to his employees so they can afford a reasonable standard of living.” Name and explain the relevant principle of management will has been brought into effect by Gurpreet.
- Stability of Personnel: Stability of personnel is principle of management which Gurpreet is unable to apply and is perpetually on a look out for new staff. According to Fayol, “Employee turnover should be minimised to maintain organisational efficiency”. Personnel should be selected and appointed after due and rigorous procedure. After placement, they should be kept at their post for a minimum fixed tenure so that they get time to show results. Any adhocism in this regard will create instability/insecurity among employees. They would tend to leave the organisation.
- Remuneration of Employees: According to Fayol, the overall pay and compensation should be fair and equitable to both employees and the organisation. The employees should be paid fair wages so that they are able to maintain at least a reasonable standard of living. At the same time, it should be within the paying capacity of the company. This will ensure pleasant working atmosphere and good relations between workers and management.
Question 6. After finishing her BBA degree course, Tanya gets a job of Assistant Manager in a retail company through the reference of her cousin Taruna who works in the same company as a Senior Manager. Taruna decides to guide Tanya through her experience by making her aware of the important facts about management in practice. She tells her that neither the principles of management provide any readymade, straitjacket solutions to all managerial problems nor they are not rigid prescriptions, which have to be followed absolutely. In context of the above case :
- Identify the two features of principles of management mentioned in the above paragraph by quoting lines from the paragraph.
- Why do the principles of management not provide readymade, straitjacket solutions to all managerial problems?
- General guidelines: The principles of management are guidelines to action. Since the real business situations are very complex and dynamic and are a result of many factors, these principles do not provide readymade, straitjacket solutions to all managerial problems. But the importance of principles cannot be underestimated because even a small guideline may help to solve a given problem.
- Flexibile: The principles of management are not rigid prescriptions which have to be followed absolutely. They are flexible and can be modified by the manager when the situation so demands. They give the manager enough discretion to decide which principle should be used under what circumstances as individual principles are like different tools serving different purposes.
- As the real business situations are very complex and dynamic and are a result of many factors, the principles of management not provide readymade, straitjacket solutions to all managerial problems.
Question 7. Raj and Simran are both qualified eye surgeons and good friends. After obtaining a certificate of practice, they decide to persue a career of their own choice. Raj starts an eye care centre in the city whereas Simran joins a government hospital in a small village. They meet after a long time in a party. Raj invites Simran to visit his eye care centre and she accepts his invitation. She observes at his clinic that there is a fixed place for everything and everyone and it is present there so that there is no hinderance in the activities pf the clinic. Also, Raj always tends to replace T with ‘We’ in all his conversations with the staff members. Later on Raj shares with her that he always deals with lazy staff sternly to send the message that everyone is equal in his eyes. In context of the above case:
- Identify and explain the various principles of management that Raj is applying for the successful management of his eye care centre.
- List any two values that Simran wants to communicate to the society by taking up a job in a village.
- Espirit De Corps: According to Fayol, “Management should promote a team spirit of unity and harmony among employees.” A manager should replace T with ‘We’ in all his conversations with workers to promote teamwork. This approach will give rise to a spirit of mutual trust and belongingness among team members. It will also reduce the need for using penalties.
- Concern for poor
Question 8. Hritik is desirous of setting up a small factory to manufacture different kinds of eco-friendly packaging materials. He proposes to adopt a logical approach to his business rather than hit and trial method as he knows that this can result in tremendous saving of human energy as well as wastage of time and materials. He plans to adopt paternalistic style of management in practice in order to avoid any kind of class-conflict that may emerge between him and the workers. Moreover, he plans to seek the opinion of his workers before taking any important decisions and also offers incentives to them for providing valuable suggestions for the business. In context of the above case:
- Identify and explain the various principle of scientific management that Hritik plans to apply in his business.
- List any two values that he wants to communicate to the society by offering eco¬friendly packaging material.
- Science, not Rule of Thumb: Taylor believed that there was only one best method to maximise efficiency and it could be developed through scientific study and analysis. This is because if the managers rely on personal judgment in attending to the work related problems, it may suffer from the limitation of a trial and error approach. Therefore, it is important for them to know what works and why does it work. For this, they should adopt scientific method to substitute the ‘Rule of Thumb or hit and trial method’ throughout the organisation.
- Harmony, Not Discord: In the paternalistic style of management, the employer takes care of the needs of employees like a father. Taylor said that any kind of class conflicts between the workers and the managers were not good; rather they must realise that each one is important. Therefore, he emphasised that there should be complete harmony between the management and workers. To achieve this, Taylor called for complete mental revolution on the part of both management and workers by transforming their thinking. The management should share the gains of the company, if any, with the workers and at the same time, workers should work hard.
- Cooperation, Not Individualism: Through this principle, Taylor suggests that there should be complete cooperation between the workers and the management instead of individualism. This principle is an extension of principle of ‘Harmony, Not Discord’. Both should realise the importance of each other. In order to replace the feeling of competition with cooperation, the management should not close its ears to any constructive suggestions made by the employees. Rather, the workers should be rewarded for any of their valuable suggestions which results in substantial saving in costs. Also, the workers should be taken into confidence by the management whenever any important decisions are to be taken.
- Sense of responsibility
Question 9. ‘Study Buddy Pvt. Ltd.’ is company dealing in stationery items. In order to establish standards of excellence and quality in materials and in the performance of men and machines, the company adheres to benchmarks during production. Moreover, its products are available in limited varieties, sizes and dimensions thereby eliminating superfluous diversity of products. Identify the technique of scientific management which has been adopted by ‘Study Buddy Pvt. Ltd.’ Answer: Standardisation and Simplification of Work is the technique of scientific management which has been adopted by ‘Study Buddy Pvt. Ltd.’ Standardisation implies devising new varieties instead of the existing ones. It refers to the process of setting standards for every business activity; it can be standardisation of process, raw material, time, product, machinery, methods or working conditions. These standards are the benchmarks which must be adhered to during production. It helps to reduce a given line or product to fixed types, sizes and characteristics, establish interchange ability of manufactured parts and products, determine standards of excellence and quality in materials and of performance of men and machines. Simplification aims at eliminating superfluous diversity of products in terms of varieties, sizes and dimensions. It not only helps to reduce inventories but also to save cost of labour, machines and tools. Thus it helps to increase turnover by ensuring ‘optimum utilisation of resources. Most large companies like Samsung, Toyota and Microsoft etc. have successfully implemented standardisation and simplification.
Question 10. Anshul owns a small scale factory where utility items are prepared from waste material like paper mache items, paper and cloth bags, decorative material etc. Over the past few weeks, he was observing that the productivity of one of his very efficient worker, Ramdas, is going down. So he decides to probe into the matter and confronts Ramdas one day. On being asked, Ramdas shares with Anshul that he has deliberately slowed down in his work as many of the less efficient workers often pull his leg saying that there is no need for him to be more efficient when everybody is being paid at the same rate. Taking a lesson from this insight, Anshul decides to implement an incentive bonus plan so as differentiate between efficient and inefficient workers. In context of the above case:
- Name and explain the incentive bonus plan that Anshul may implement so as differentiate between efficient and inefficient workers.
- State any two values that Anshul wants to communicate to the society by setting up a special type of business.
Answer: Differential Piece Wage System is the incentive bonus plan that Anshul may implement so as differentiate between efficient and inefficient workers. Differential Piece Wage System is a performance based wage system which was introduced by Taylor so as to distinguish between the workers who were able to achieve the standard or performed above standard from those who performed below standard. For example, it is determined that standard output per worker per day is 10 units and those who made standard or more than standard will get Rs. 40 per unit and those below will get Rs. 30 per unit. Now an efficient worker making 11 units will get 11 x 40 = Rs. 440 per day whereas a worker who makes 9 units will get 9 x 30 = Rs. 270 per day. According to Taylor, the difference of Rs. 170 should be enough for the inefficient worker to be motivated to perform better.
Question 11. Swaraj is running an office furniture showroom. Most of his clients are businessmen and they prefer to buy goods on credit. Keeping this in mind, he has given the power to the sales manager, Mr. Bhardwaj, to offer a credit period of only 20 days, while negotiating a deal with a buyer. On a specific day, Mr. Bhardwaj finds that if he can offer a credit period of 30 days as an exception to a prospective buyer, he is likely to finalise a highly profitable deal for the business. So Mr. Bhardwaj requests Swaraj to grant him additional authority for offering a credit period of 30 days in the interest of the business. But Swaraj refuses to extend his authority and as a result, the deal is not finalized. In context of the above case:
- Can Mr. Bhardwaj be held responsible for loss of the deal? Why or why not ? Give a suitable reason in support of your answer.
- Also, explain the related principle.
- No, Mr. Bhardwaj cannot be held responsible for loss of the deal in the above case as he was not given the necessary authority to carry out his responsibility. There is an imbalance in authority and responsibility.
- The name of the related principle is Authority and Responsibility. Authority is the right to give orders and obtain obedience by the virtue of one’s position in the organization. Responsibility is the obligation of a person to carry out the assigned task to the best of one’s abilities and skills. There are two types of authorities, namely the official authority, which is the authority to command, and personal authority, which is the authority of the individual manager. Authority is both formal and informal. According to Fayol, there should be balance between the authority given and responsibility entrusted to an employee so that he is able to carry out the assigned task. Any kind of imbalance in authority and responsibility is not good for the organisation. If the authority granted to an employee is less than what is required, he will ineffective in doing his work. On the other hand, if the authority delegated to an employee is more than what is required, he may tend to misuse it.
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Case Study Questions for Class 12 Business Studies Chapter 1 Nature and Significance of Management
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Here you will find Case Study Questions for CBSE Class 12 Business Studies (BST) Chapter 1 Nature and Significance of Management .
Case Study Question 1:
Read the following text and answer question no. 14-16 on the basis of the same:
Ganesh Electronics Ltd. Manufactures washing machines, microwave oven and air conditioners. The company is facing a lot of problem these days. The company’s margin is under pressure and the profits and market share are declining. The production department blames marketing for not meeting sales targets and marketing department blames production department for producing goods which are not of good quality meeting customers’ expectations. The finance blames both production and marketing department declining return on investment and bad marketing.
(i) What quality of management do you think company is lacking? a) Planning b) controlling c) directing d) Coordination
(ii) Which of the following characteristics of management is not fulfilled by the company? a) Management is goal oriented process b) Management is group activity c) Management is an intangible force d) Management is all pervasive
(iii) Why do these kinds of inter-departmental conflicts arise in organisation? a) All the departments may have their own objectives, policies, and own style of working. b) Each department is performing activity in isolation. c) Barriers between departments becoming more rigid. d) Both b and c
Ans. (i) d (ii) b (iii) d
Case Study Question 2:
Hema is one of the most successful managers of her company, ‘Kobe Ltd’. She uses her creativity and initiative in handling challenging situations at work. The knowledge gained by her during her student days at a renowned management institute as well as through her observation and experience over the years is applied by Hema in a skilful manner in the context of the realities of a given situation. She often reads books and other literature in various fields of management to keep her knowledge updated.
(i) An aspect of the nature of management is being highlighted in the above description. Identify the aspect.
(ii) Explain any three features of the aspect identified in part (i).
(i) Management as an art. (ii) Three features that establish it as an art are: (a) Existence of theoretical knowledge. As in art, in management too, there is a lot of literature available in various areas of management which the manager has to specialise in. (b) Personalised application Like in any art, in management too, a manager applies his acquired knowledge in a personalised and unique manner. This gives rise to different styles of management. (c) Based on practice and creativity Management satisfies this criterion as a manager gains experience through regular practice and becomes more effective.
Case Study Question 3:
Q2. Das is the Managing Director of ‘Gamut Ltd. ‘manufacturing different varieties of cheese. He has an efficient team working under him consisting of Rajat- the Production manager, Vinay – the Marketing manager and Adit – the Finance manager. They understand and interpret the policies made by Das, ensure that their departments have adequate manpower, assign them the necessary duties and motivate them to achieve the desired objectives.
State one more function other than those mentioned above, that this team may perform at the level they are working
Ans. The team is working at middle level and the function the team may perform other than those mentioned is- Co-operate with other departments for smooth functioning of the organization.
Q3. Rishitosh Mukerjee has recently joined AMV Ltd, a company manufacturing refrigerators. He found that his department was under-staffed and other departments were not cooperating with his department for smooth functioning of the organization. Therefore, he ensured that his department has the required number of employees and its cooperation with other departments is improved. (a) Identify the level at which Rishitosh Mukerjee was working. (b) Also, state three more functions required to be performed by Rishitosh Mukerjee at this level.
(a) Middle level (b) Functions required to be performed by Rishitosh Mukerjee:
- To interpret the policies framed by the top management.
- To ensure that their department has the necessary personnel.
- To assign necessary duties and responsibilities to the employees of their respective departments for implementation of the plan.
- To motivate employees of their respective departments to achieve the desired objectives.
- To co-operate with other departments for smooth functioning of the organization.
Units and Chapter List:
Unit 1 – Nature and Significance of Management, Principles of Management and Business Environment
Chapter 1: Nature and Significance of Management Case Studies Chapter 2: Principles of Management Case Studies Chapter 3: Business Environment Case Studies
Unit 2 – Planning and Organising
Chapter 4: Planning Case Studies Chapter 5: Organising Case Studies
Unit 3 – Staffing, Directing and Controlling
Chapter 6: Staffing Case Studies Chapter 7: Directing Case Studies Chapter 8: Controlling Case Studies
Unit 4 – Financial Management and Financial Market
Chapter 9: Financial Management Case Studies Chapter 10: Financial Market Case Studies
Unit 5 – Marketing and Consumer Protection
Chapter 11: Marketing Case Studies Chapter 12: Consumer Protection Case Studies
How to Tackle Business Studies Case Studies in Exams
Here’s a tip on how to approach and answer case study questions for Class 12 BST (Business Studies) exams:
1. Understand the Format:
- Case study questions are designed to test your ability to analyze and apply your knowledge to real-world situations.
- These questions are usually longer in length, but your answers should be concise and to the point.
2. Careful Reading:
- Begin by carefully reading the entire case study. Don’t rush; understand the context and details provided.
- Pay attention to any data, statistics, or specific information presented in the case.
3. Examine the Question:
- Before diving into the case study, read the question(s) associated with it. This will help you focus on what to look for while reading the case.
- Identify the key concepts or issues the question is addressing.
4. Highlight Key Information:
- While reading the case, underline or highlight important facts, figures, or statements that seem relevant to the question.
- Make notes if necessary to organize your thoughts.
5. Analyze the Situation:
- Once you have a good grasp of the case and its details, analyze the situation. Consider the cause-and-effect relationships, potential solutions, and any ethical or business principles involved.
6. Structure Your Answer:
- Start your answer with a brief introduction, summarizing the main problem or situation presented in the case.
- Organize your response logically. You can use bullet points or numbered lists for clarity.
- Present your analysis, providing relevant business theories or concepts as appropriate.
- Offer solutions or recommendations based on your analysis. Be clear and concise in your suggestions.
7. Use Simple Language:
- Write your answers in clear and simple language. Avoid unnecessary jargon or complex vocabulary.
- Ensure your answers are easy to understand for the examiner.
8. Practice with Sample Papers:
- Practice case study questions from sample papers and previous year papers to get a feel for the format and types of questions that may be asked.
- Writing practice answers will help you refine your approach.
Remember to practice, and you’ll become more proficient at tackling case study questions effectively.
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CBSE Business Studies Class 12 Previous Year Question Paper
- Previous Year Question Paper
- Business Studies
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Business Studies Question Paper Class 12 FREE PDF With Solutions
At Vedantu, we believe that the more you practice, the better you perform in the exams. That’s why we have provided CBSE Business Studies Class 12 Previous Year Question Paper PDFs here so that you become thorough with the question paper pattern. Practicing CBSE Business Studies Question Paper Class 12 has many advantages. One of the most important factors these papers address is the management of time. We have seen that many students would have studied hard and learned the concepts well, but still struggle to finish answering the paper. Our highly qualified teachers have curated these CBSE Business Studies Class 12 past years question paper and have developed a set of sample papers in PDF format that are available for free download.
Board examinations are important milestones in the educational journey, and getting excellent grades is critical if you want to follow your job goals and fulfil your life objectives. Though a comprehensive understanding of all topics is required to succeed in the Class 12 board exams, consistent practise and a thorough analysis of CBSE Business Studies Class 12 Previous Year Question Paper will give you the edge you need to succeed. Previous year's CBSE board question papers are unquestionably the best guide on your path to a successful examination. We emphasise the need of continual test preparation at Vedantu, and the easiest approach to do so is to refer to Business Studies Question Paper Class 12 from the years 2010 to 2024. You can also download the previous year question paper with solutions in the pdf format.
CBSE Previous Year Question Papers for Class 12 Business Studies (2010 - 2024)
Also, check year-wise CBSE Previous Year Question Paper Class 12 Business Studies:
CBSE Business Studies Class 12 Previous Year Question Paper |
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CBSE Class 12 Business Studies Weightage 2024-25
Units | Units Name | Marks |
Part A | Principles and Functions of ManagementI | |
Nature and Significance of Management | 16 | |
Principles of Management | ||
Business Environment | ||
Planning | 14 | |
Organising | ||
Staffing | 20 | |
Directing | ||
Controlling | ||
Total | 50 | |
Part B | Business Finance and Marketing | |
Financial Management | 15 | |
Financial Markets | ||
Marketing Management | 15 | |
Consumer Protection | ||
Total | 20 |
Business Studies Previous Year Question Paper Class 12
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Preparation Tips for CBSE Class 12
Given below are some important study tips for students appearing in Class 12 board exams.
Always study and complete the CBSE Class 12 Business Studies NCERT textbook.
Practice the excercise questions given in NCERT textbooks .
Solve as many previous years question papers as you can.
Estimate the time taken to complete a question paper ands jot down the important points learned.
Refer to important points and summary to go through topics and concepts a few days before the exam.
Importance of Solving CBSE Business Studies Question Paper Class 12
Mentioned below are the pointers that can encourage kids to solve the Business Studies Class 12 Previous Year Question Paper.
CBSE previous year question papers for Class 12 Business Studies will help students analyse and examine their concepts of the subject.
Solving the last years papers can give an insight of important concepts, patterns and questions.
It will help students to learn time manegment.
Soving Business Studies Question Paper Class 12 would boost the student's confidence as they are already familiar with the exam pattern.
CBSE Class 12 Business Studies Previous Year Question Papers Overview
Even though the questions are asked differently each year, the CBSE Business Studies Class 12 Previous Year Question Paper has almost similar structures or features. For example, Time allowance, Types of questions, Maximum marks, etc. The CBSE Business Studies Question Paper Class 12 Overview table is given below for more in-depth knowledge.
CBSE Class 12 Business Studies Previous Year Question Papers Overview | |
Subject | Business Studies |
Class | |
Number of Questions | |
Time Allowed | 3 Hours |
Maximum Marks | 80 |
Sections | 3 (A, B & C) each section is compulsory |
Type of questions | Short Answer Type, Long Answer Types, Case Based Problem and MCQs |
How to Download Business Studies Class 12 Question Paper PDF?
Downloading Business Studies Class 12 Question Paper PDF from Vedantu is a simple process. Follow these steps to access the question papers in PDF format:
Visit Vedantu's Website: Go to the official website of Vedantu using your preferred web browser.
Navigate to the Resources Section: Look for the "Resources" or "Study Material" section on the Vedantu website. You can usually find it in the main menu or through the homepage.
Select Class 12 Business Studies: Once you're in the Resources section, navigate to the Class 12 study material. Look for the Business Studies category or use the search function to find it quickly.
Choose Question Papers: Within the Business Studies section, locate the question papers category. Click on it to view the available question papers for Class 12 Business Studies.
Filter and Select: Vedantu offers question papers for different years or exam sessions. Filter the options based on your requirements, such as the year or exam session you're interested in.
Click on Download: Once you've found the desired question paper, click on the download button or link associated with it. The question paper will be downloaded to your device in PDF format.
Access the PDF: After the download is complete, locate the downloaded PDF file on your device. You can then open it using a PDF reader application to view, print, or save it for future reference.
Conclusion:
To sum up this article, we should highlight that practising previous year questions is an important part of preparing for board exams. There are numerous benefits to practising Business Studies Class 12 Question Paper PDF. The management of time is one of the most essential issues addressed.
A common problem faced by several students who worked hard in class and understood the material is the struggle to finish the paper on time. Solving Business Studies Class 12 Previous Year Question Paper can help you with it, it also helps to comprehend the various types of problems offered in board exams. As a result, you should put in a lot of effort to plan ahead, make a timetable, and keep to it. We hope that our assistance has been of value to you.
Other Important Links for CBSE Class 12 Business Studies
Important Links for CBSE Class 12 Business Studies |
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CBSE Class 12 Other Subject Previous Year Question Papers
CBSE Class 12 Previous Year Question Papers |
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FAQs on CBSE Business Studies Class 12 Previous Year Question Paper
1. Are the Business Studies Class 12 Previous Year Question Paper available for free download on Vedantu?
Yes, Vedantu provides Business Studies Class 12 Previous Year Question Paper free of cost in PDF format.
2. How can I access the Business Studies Class 12 Previous Year Question Paper with solutions?
You can access the Business Studies Class 12 Previous Year Question Paper with solutions on Vedantu's website by navigating to the Resources or Study Material section and selecting the Class 12 Business Studies category.
3. Are the question papers based on the latest CBSE syllabus for Class 12 Business Studies?
Yes, the question papers available on Vedantu are based on the latest CBSE syllabus for Class 12 Business Studies.
4. Can I download Business Studies Class 12 Question Paper PDF along with solutions?
Yes, Vedantu offers Business Studies Class 12 Question Paper PDF along with solutions, allowing students to practice and prepare effectively.
5. Are the solutions provided in the Business Studies Class 12 Question Paper PDF comprehensive and accurate?
Yes, the solutions provided in the Business Studies Class 12 Question Paper PDF are comprehensive and accurate, prepared by experienced subject matter experts.
6. Do the Previous Year Question Paper Class 12 Business Studies cover all the chapters and topics from the syllabus?
Yes, the Previous Year Question Paper Class 12 Business Studies cover all the chapters and topics from the syllabus, ensuring comprehensive preparation for the exam.
7. Can I use these Previous Year Question Paper Class 12 Business Studies for self-assessment and practice?
Absolutely, these Previous Year Question Paper Class 12 Business Studies are ideal for self-assessment and practice, helping students gauge their understanding of concepts and improve their exam performance.
8. Are the Previous Year Question Paper Class 12 Business Studies suitable for both revision and exam preparation?
Yes, students can use Previous Year Question Paper Class 12 Business Studies for revision as well as exam preparation, as they are designed to reinforce learning and enhance retention of concepts.
9. Is there a variety of question types included in the Business Studies Class 12 Question Paper with Solution?
Yes, the Business Studies Class 12 Question Paper with Solution feature a variety of question types, including multiple-choice questions, short-answer questions, and long-answer questions, providing a well-rounded practice experience.
10. Can I rely on Vedantu's Business Studies Class 12 Question Paper with Solution for effective exam readiness?
Yes, Vedantu's Business Studies Class 12 Question Paper with Solution is crafted to ensure effective exam readiness, offering students a valuable resource for achieving success in their Class 12 board exams.
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Class 12 Business Studies syllabus comprises two books and CBSE can ask Case study questions from any of them. Students must prepare themselves thoroughly for both the books. They must practice class 12 Business Studies case-based questions from the various options available to them. Enhance the intellectual capabilities of the students.
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Chapter-wise Business Studies Case Studies Class 12 Solved Pdf 2023-24. CBSE Board, Class 12th. Last Updated On April 2, 2024. Business studies case studies class 12 are available for students to practice on this page. The Central Board of secondary education has changed the paper pattern and now asks more case studies than direct questions.
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Please refer to Chapter 3 Business Environment Case Study Questions with answers provided below. We have provided Case Study Questions for Class 12 Business Studies for all chapters as per CBSE, NCERT and KVS examination guidelines. These case based questions are expected to come in your exams this year. Please practise these case study based ...
CBSE Class 12 Business Studies Case Studies - Nature and Significance of Management. Management is the process of getting work done from others effectively as well as efficiently by involving functions of management to achieve organisational goals. Efficiency involves minimising costs and increasing output. Effectiveness means doing the right ...
CBSE Class 12 Business Studies Case Studies - Financial Management. ... Question 4. In Question No. 2 in case study (l) How Return on Investment would matter? Answer: If the Return on Investment (Rol) is lower than Cost of Debt then the company should go for Equity as the option. On the other hand if Return on Investment (Rol) is more than ...
Microsoft Word - Business Studies _Class XII_. BUSINESS STUDIES CASE STUDY BASED QUESTIONS. NATURE AND SIGNIFICANCE OF MANAGEMENT. Read the following text and answer the following questions on the basis of the same: Sana is the branch manager of ABC Handicrafts Pvt. Ltd. The company's objective is to promote the sales of Indian handloom and ...
We have provided Case Study Questions for Class 12 Business Studies for all chapters as per CBSE, NCERT and KVS examination guidelines. These case based questions are expected to come in your exams this year. Please practise these case study based Class 12 Business Studies Questions and answers to get more marks in examinations.
Chapterwise Case Studies is topic-wise collection of Important notes, Topic Wise tests, Video lectures, NCERT Textbook, NCERT Solution, and Previous Year papers is designed in a way where you get a complete chapter-wise package for your preparation of Business Studies for Grade 12 in one place?
QB365 provides a detailed and simple solution for every Possible Case Study Questions in Class 12 Business Studies Subject - Business Environment, CBSE. It will help Students to get more practice questions, Students can Practice these question papers in addition to score best marks.
We have provided Case Study Questions for Class 12 Business Studies for all chapters as per CBSE, NCERT and KVS examination guidelines. These case based questions are expected to come in your exams this year. Please practise these case study based Class 12 Business Studies Questions and answers to get more marks in examinations.
CBSE Class 12 Business Studies Case Studies - Planning. Planning is the process of setting objectives, formulating various courses of action in order to achieve them, and selecting the best possible alternative from the various courses of action available in order to ensure completion of organisational goals. "Planning is the thinking ...
We have provided Case Study Questions for Class 12 Business Studies for all chapters as per CBSE, NCERT and KVS examination guidelines. These case based questions are expected to come in your exams this year. Please practise these case study based Class 12 Business Studies Questions and answers to get more marks in examinations.
Here's a tip on how to approach and answer case study questions for Class 12 BST (Business Studies) exams: 1. Understand the Format: Case study questions are designed to test your ability to analyze and apply your knowledge to real-world situations. These questions are usually longer in length, but your answers should be concise and to the ...
Chapter 13 Entrepreneurship Development Class 12 Important Questions. Class 12 Business Studies Important Questions Topic Wise. PART A. 1. Nature and Significance of Management. Meaning , Characteristics, Objectives and Importance of Management. Nature of Management: Management as an Art, Science and Profession. Levels and Functions of Management.
LATEST CBSE QUESTIONS. Question 1: Metlapp Networks and Technologies Ltd. is a leader in technology innovation in the United States, creating products and solutions for connecting the world. It has,, a large research and development team which invented the first smart watch, named as W-7.
Please refer to Chapter 6 Staffing Case Study Questions with answers provided below. We have provided Case Study Questions for Class 12 Business Studies for all chapters as per CBSE, NCERT and KVS examination guidelines. These case based questions are expected to come in your exams this year. Please practise these case study based Class 12 ...
Answer: Legal Environment. Q7:Identify the importance of Understanding business environment in the following cases: (a) Maruti Udyog became the leader in the small car market because it was the first to recognise the need for small cars in an environment of rising petrol prices and a large middle class population of India. Answer: It enables ...
The principle of order states that 'A place for everything (everyone) and everything (everyone) in its (her/his) place'. A sense of orderliness will lead to increased productivity and efficiency in the organization. Question 6. Explain briefly 'Initiative' and 'Esprit de Corps' as principles of general mangement.
Here's a tip on how to approach and answer case study questions for Class 12 BST (Business Studies) exams: 1. Understand the Format: Case study questions are designed to test your ability to analyze and apply your knowledge to real-world situations. These questions are usually longer in length, but your answers should be concise and to the ...
We have seen that many students would have studied hard and learned the concepts well, but still struggle to finish answering the paper. Our highly qualified teachers have curated these CBSE Business Studies Class 12 past years question paper and have developed a set of sample papers in PDF format that are available for free download.
CBSE Question Bank Class XII; Sr. No. Class Subject; 1: XII: Business Studies: 2: XII: Physical Education: 3: XII: Political Science
This Business Studies class 12 sample question paper includes 34 questions. Marks are assigned to each question. Your responses should be to the point. Answers to three-mark questions may range from 50 to 75 words. Q21-24 are worth 3 marks each. Please answers to four-mark questions may be approximately 150 words long.
Part B, Social change And Development In India. The class 12 Sociology board exam is for a total of 100 marks, 80 marks are for the theory and the remaining 20 for the project. Most of the questions are based on the exercises from the NCERT textbook. It is recommended to rigorously go through the contents of the book.
CBSE COMPARTMENT 2024 IMPORTANT QUESTIONS #cbse #compartmentexam #businessstudyसभी CBSE COMPARTMENT 2024 वाले ज़रूर देखें CBSE LATEST BUSINESS STUDY Importan...
Pastor Bryson will share with us today his sermon titled, "I Am the Bread of Life".