what to put on a cover letter uk

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How to write a cover letter.

A cover letter introduces you to an employer and asks them to think about your application. 

It’s a short letter, usually 3 to 5 paragraphs long.

When to include a cover letter

You should always include a cover letter when you apply for a job using a CV. 

You can write it as an email if you’re applying online or print a copy to go with a paper application.

When writing a cover letter, let the employer know you’re keen by showing that you’ve researched the company. Learn more about what they do through:

• their website
• recent news articles
• talking to people you know who work there

Send it to the right person

It's important to try to address your cover letter to someone by name. Check you have the details of the person you need to send it to. 

You'll need their name and preferred title. For example, ‘Dr’, ‘Mr’, ‘Mrs’, ‘Ms’, and their job title. You should also make sure you have the right company name and address, including postcode.

If you do not know their name

If the job advert does not include a name you can check the company website. Try to find details of the head of the department, head of human resources or a recruitment manager.

If you still cannot find a name, you can start your letter with ‘Dear Sir or Madam’.

Introduction

Introduce yourself and explain how you found the advertised job. You can mention the job title, and reference number if there is one. 

If you’re asking about any job openings and not applying to a vacancy, tell them what sort of job you’re looking for. Let the employer see how keen you are to work for them.

Show you're right for the job

Highlight the skills and experience you have that match what the employer is looking for. 

Convince them that you're enthusiastic about working for them. Let them know you share their work values, culture and style.

Give extra information

If you have gaps in your employment history, you could talk about the skills you gained while you were out of work.

If you’ve mentioned on your CV that you have a disability, you might want to talk more about this in your cover letter. Organisations like Disability UK can give you advice on how to do this. You do not have to mention your disability at this stage if you prefer not to.

You can get more help with specialist advice on finding work if you have a disability.

Ending your cover letter

Thank the employer for considering your application. Let them know that they can get more details from your CV, and tell them you're looking forward to hearing from them.

Let them know how they can best contact you. Make sure your contact details are correct on both your cover letter and CV.

Yours sincerely or yours faithfully

If you know the name of the person you’re writing to, you should end the letter with ‘Yours sincerely’.

If you’ve addressed the letter ‘Dear Sir or Madam’, you should end the letter with ‘Yours faithfully’.

Tips for writing a cover letter

When writing your cover letter, remember to:

• write a new one for every job you apply for and make sure it’s tailored to the company and the specific role
• use the same font and size as you do for your CV, so it looks consistent
• make sure the company name and recruiter’s details are correct
• use the right language and tone: keep it professional and match the keywords used by the employer in their job advert
• show you’ve done your research into the job and the company
• highlight your most relevant skills and experience to stand out from other applicants
• back up any statements you make with facts and use the STAR method
• double check spelling and grammar before you send it
• keep a copy of your cover letter as they may ask you about it in an interview

Related content

How to write a CV

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11 Cover letter templates with examples

Not sure what type of cover letter is going to catch the eye of hiring managers, so they actually read your CV?

A well-written cover letter can be a game-changer in your job search, so long as you think carefully about what you include.

No need to panic, though.

For an easy win, use one of our 11 impressive cover letter templates, along with inspirational examples and a step-by-step writing guide.

CV templates 

Basic cover letter template

Dear [Recruiter’s name],

I am writing to apply for the [Job title] at [Company name], as advertised on [Website name]. With [Number of years of experience] in [Core responsibilities of role + quantified achievement if possible].

During my current job at [Company name], I [Core responsibilities of role + quantified achievement if possible].

I am eager to bring my [Mention suitable skill + aspirations] to the [Job title] at [Employer’s name] and I am available for an interview at your earliest convenience.

Kind regards,

[Name] [Phone number] [Email]

Basic cover letter example

Short cover letter template

Hi [Recruiter name],

I’d like to express my interest in the role of [Job title] as advertised on [Website name].

I am currently working in a [Current role] role for [Current employer], where I am responsible for [Core responsibilities of role + quantified achievement if possible].

I’m looking for a new challenge that will [Aspirations + mention of suitable skill].

It would be great to hear from you, and I am available to interview at any time.

Short cover letter example

Build your CV now 

Admin cover letter template

Good morning [Hiring Manager],

I am writing to submit my application for the position of [Role name] at [Company name]. As a passionate and committed individual with [Number of years] of experience and a track record of [Core responsibilities of role + quantified achievement if possible], I am excited about the opportunity to contribute to the continued success of your institution.

I have gained valuable insights into the [Core responsibilities of role + more quantified achievements.] In my current role as [Current role], I have continuously facilitated positive change and enhanced [Company name’s] reputation.

Some notable achievements I would like to mention include [List quantified achievements].

With all my experience and a [Qualification] in [Subject], I hope that you recognise my enthusiasm and will consider me for the position.

Kind regards, [Name] [Phone number] [Email address]

Admin cover letter example

Finance cover letter template

I am excited to apply for the [Job title] at [Company name]. As a results-orientated professional with a track record of [Core responsibilities of role + quantified achievement if possible], I am confident that my expertise aligns perfectly with the needs of your organisation.

With [Number of years] of experience, I have developed [Core responsibilities of role + quantified achievement if possible].

In my current role as a [Current role] at [Current employer], I implemented a [Core responsibilities of role + quantified achievement if possible].

Thank you for considering my application. I look forward to the possibility of further discussing my qualifications, skills, and contributions I will bring as your new [Job title].

Finance cover letter example

Sales cover letter template

I hope you’re well. I am writing to apply for the [Job title] at [Company name]. With [Core responsibilities of role + quantified achievement if possible].

I am eager to apply my proactive and goal-orientated approach to drive revenue growth at [Company name]. I am available for an interview at your earliest convenience to discuss how my dedication and skills can contribute to the success of your sales team.

Sales cover letter example

Customer service cover letter template

I’d like to apply for the position of [Job title] as advertised on [Website name].

With [Years] of experience in customer-facing positions for leading retail companies, I have gathered extensive customer service skills in [Type of setting].

In my current role with [Company name], I am responsible for [Role responsibilities + quantified achievement if possible].

My role has given me [Aspirations + mention suitable skill].

I believe my skill sets and product knowledge will allow me to fit perfectly with the requirements you are seeking in a candidate, and I am available for an interview at short notice.

Customer service cover letter example

Project management cover letter template

I am interested in applying for the role of [Job title] . My experience in [List core responsibilities of role + quantified achievement if possible].

I am enclosing my CV for your consideration, which further highlights my experience, which I am positive fully meets the demands of this role.

Project management cover letter example

Education cover letter template

I hope you’re well.

I am writing concerning the advert for a [Job title] at [Name of educational setting]. Over the past [Number of years], I have [Core responsibilities of role + quantified achievement if possible].

I am seeking a new opportunity that will allow me to [Aspirations + mention of suitable skill].

I am keen to talk to you more about the job role, and I look forward to hearing from you.

Education cover letter example

Internal promotion cover letter template

Hey [Recruiter name],

I hope you and the team are well! I am thrilled to apply for the promotion to [Job title] of the [Department] team at [Company name], as advertised on [Website name]. With my [Number of years] of service as a [Current role], within the company, supported by [Core responsibilities of role + quantified achievement if possible].

As a dedicated member of staff, I am eager to streamline and innovate the administrative operations at [Company name] in this new role. I would love to discuss my vision for this role further in an interview at your discretion.

All the best, [Name] [Phone number] [Email address]

Internal promotion cover letter example

Student cover letter template

Good morning [Recruiter name],

I would like to submit my application for the [Job title] at [Company name], where I believe my skills in [Industry] can make a valuable contribution.

As a highly driven [Core responsibilities of studies + quantified achievement if possible].

I am eager to continue learning and to have the opportunity to work alongside the team at [Employer’s name]. I am available for an interview at your convenience to further discuss my qualifications. Thank you for considering my application.

Student cover letter example

No experience cover letter template

I am an enthusiastic [Job title/student] at [Current employer/School or university name] with excellent [Core skills], seeking to apply for the [Job title] at [Company name].

In my current role as [Current role] at [Current employer], I [Core responsibilities of role + quantified achievement if possible].

I am excited to contribute my [Aspirations + mention of suitable skill]. I am available for an interview from [Insert date] and I am eager to discuss how my skills can benefit your company’s success.

Thank you for considering my application.

Sincerely, [Name] [Phone number] [Email address]

No experience cover letter example

How to write a cover letter

Here are five steps on how to write a cover letter to ensure you get hiring managers in the UK and beyond to look at your CV .

Include your cover letter within the email or message

When submitting your job application, always include your cover letter within the body of your email or message. Never attached it as a separate document.

“But why?”, you ask.

Well, you should instantly grab the recruiter’s attention the moment they look at your application. If they have to endure the hassle of opening a document, it slows everything down, and they may not even bother.

Here’s how to include your cover letter in the body of your application message:

Tailor your greeting by directly addressing the recruiter

To get your cover letter off to a great start, make a brilliant first impression by using the hiring manager or recruiter’s name.

Avoid sounding overly formal or informal, though.

For instance, you could address the recruiter using:

• Hi [insert recruiter’s name]
• Hi [insert department/team name]

Skip the conventional “Dear Sir or Madam” unless you’re targeting highly formal companies.

Here are a few tips on how to locate the recruiter’s name:

• Check the job ad – Sometimes, you can find their name and email address within the job advert itself.
• Visit the company website – Look at the “About Us” section to unearth the contact info for the recruitment team or head of department.
• Use LinkedIn – If you’re having a hard time pinning down the specific team and company related to the job opening, a quick search can reveal the person in charge of hiring for that specific job.

If you have no success in finding their name, don’t stress. Just say “Hi” – that’ll more than do the trick. Aim for a greeting that is both professional and welcoming.

Here are some examples of how to address your cover letter if you have trouble finding their name:

Be personable and professional

Your cover letter should be a blend of personality and professionalism .

Coming across as too casual can make you sound a little unprofessional while appearing excessively formal can make you look stiff.

Go for a professional, friendly tone.

Begin with something such as, “I hope you’re well” to bring a personal touch.

Pinpoint your applicable skills

Your cover letter’s purpose? To entice hiring managers to read your CV . To do this, quickly allude to your relevant skills tailored to the job you’re interested in.

Review the job description and note the essential qualifications and skills the recruiter wants.

Concentrate on these skills in your cover letter and tell them why you’re perfect for the role.

This gives recruiters the confidence they need to consider you for the job.

For instance, you could say:

• Finance – “My strategic planning skills allowed me to identify key growth opportunities and revenue drivers, ultimately leading to the impressive revenue increase of over £100 million.”
• Marine engineer – “I excel in the development and implementation of predictive maintenance programs, ensuring equipment reliability and longevity. I implemented a predictive maintenance programme that reduced downtime of critical equipment by 25%, as well as saved £120K+ annually through purchasing supplies from suitable industry vendors.”
• Medical writer – “My capacity to translate complex medical information into clear and accessible content for various audiences is a core skill that has empowered me to produce 15 high-quality educational materials. Moreover, my strong research proficiency was instrumental in increasing audience comprehension and patient satisfaction scores by 30% and 15% respectively.”

Conclude and add a professional signature

Your sign-off must be warm. So, say something like “Best regards” or “Kind regards.” Just be yourself while staying polite.

To add a nice finishing touch to your cover letter , add a professional signature at the very bottom.

Doing so helps the person on the other end know how to reach you and gives your cover letter a professional touch.

Here’s what you need to include in your professional sign-off:

• Your full name – Add your first and last name, like “Jessica Smith”. It’s just there so recruiters know who you are.
• Your phone number – Preferably, put your mobile number in here so recruiters can quickly get hold of you.
• Your email address – This must be a professional email address, like [email protected]. Don’t include an overly casual email – remember, this is a job application.

If you like, you could also include a couple of extra details:

• Your job title – For example, “Administrator” or “Delivery Driver.”
• A link to your LinkedIn – If you use LinkedIn, insert a link to your profile – this is like your professional social media.

How to write a cover letter

Skip to: 

What is a cover letter and why is it important?

When do you need a cover letter, how should you structure your cover letter, what should go in your cover letter.

A cover letter is a letter that you write about yourself and submit alongside your CV when applying for a job. Within it, you explain why you’re the right candidate for that role, based on your experience and skills. 

A potential employer might use a cover letter as an introduction to you before moving on to your CV, so it’s important to make a strong impression.

Just like you would tailor your CV to the specific role you’re applying for, you should write a cover letter with a particular job in mind. The concise structure of a CV can make it hard to stand out. But the structure of a cover letter gives you more room to showcase your skills and personality. 

A job application will tell you whether you need to include a cover letter or not. Most applications do ask you to, or some may get you to fill out some online questions instead. You probably won’t need a cover letter for a part-time job as a student, for example.

If a job description doesn’t say anything about a cover letter, play it safe and include one just in case. It’s a great opportunity to demonstrate your skills and show you’ve gone the extra mile.

A cover letter should be roughly one side of A4 and broken up into short paragraphs so it’s easy to read. Just like your CV, stick to a sensible font type, size, and colour.

Ideally, you should submit it as a PDF version with a clear filename, so it always looks the same regardless of the device it’s opened on.

Contact details

You should include the same contact information at the top of your cover letter as you would for your CV, in case it gets separated.

• phone number
• email address

Who to address your cover letter to

Ideally, you want to address your cover letter to the specific person who will be reading it. The job listing should say who this is. This might someone who works in HR or the person you will report to if you get the job.

If the job listing doesn’t clarify who this is, don’t be afraid to get in touch directly by phone or email. This shows initiative and is an early opportunity to make a personal connection, which can work in your favour.

If you’re struggling to find an individual to address your cover letter to, you should write ‘Dear Sir/Madam’ or ‘To whom it may concern’ instead.

Clarify the role you're applying to

Begin by stating the role you are applying for. Sometimes it can be useful to say how you heard about the role, whether it was on a particular website or through someone you know..

I am writing to apply for the Data Analyst position in your organisation, as advertised on your website.

Now you’ve clarified the role you’re applying for; you can highlight why you’re the right candidate for it.

Describe yourself and your experience

Next, say who you are – easy, right? You don’t need to tack on any bells and whistles.

If you’re a school or college student applying for a part-time job, say where you go to school, what year you’re in, and what you’re studying. You may want to drop in your future plans (if you have any).

I’m in my second year of my A-levels at St John’s College, studying English, biology, and drama. I've received a conditional offer from the University of Sussex to study English and drama in September.

If you’re a graduate applying for your first job out of uni – say where you’ve graduated from, your qualification and grade.

I’m a graduate of the University of Sussex with a first class bachelor’s degree in English and Drama.

If you've taken a gap year, include what you did and how this has made you a stronger candidate for the role.

For example

I’ve spent the last six months volunteering in Ethiopia, leading a missionary programme – a role that’s been personally fulfilling, and has equipped me with a range of skills that I’m excited to bring to a role like this, including motivating a team and problem-solving.

If you’re currently working and applying for another job, outline the field you’ve been working in, including some of your key responsibilities.

I’ve been working in digital marketing for a charity for the past three years. My main responsibilities are email marketing, social media management, and content creation.

By highlighting a few of the areas you’ve been involved with, you may be kept in mind for another role if you're unsuccessful here.

Why you’re looking for a new role

You will want to touch on why you’re applying to this role, especially if you’re currently employed. Below are some tips about tailoring this to the role you're applying to.

• Do you want to move into a new field? Perhaps one that you’ve had a taste of and really enjoyed? 
• Do you want to do the same role, but in a different sector, such as moving from a commercial business to a charity? 
• Are you looking for more responsibility which you can’t get in your current role to progress on to a long-term goal? 
• Have your personal circumstances changed? An example would be relocating to be closer to family.

Demonstrate your key achievements

Now it’s time to show what you’ve done or achieved up to now, and how this makes you the perfect fit for the role in question (including any standout achievements or stats to back this up).

Don’t forget to relate these to the key skills or knowledge that have been set out in the job description and use the extra space to elaborate on these. Don’t just repeat your CV word for word.

• If you’re a school/college student applying for a part-time job or a degree apprenticeship, what have you achieved in your studies that demonstrates these key skills?
• Have you won any awards or come top in your year in your exams – this would show your work ethic. Have you headed up any clubs or societies where you’ve had to be organised, or lead by example?
• Are you involved in any societies or sports teams where you’ve worked closely with and motivated others?
• Have you completed any volunteering or internships?

As editor of the university newspaper, I was responsible for overseeing the production of over 40 issues, including sourcing exciting new contributors and managing strict budgets. In that time, the paper won several awards for its investigation into X.

If you’re currently working and applying for another job, you’ll have already mentioned the general areas you have experience in, but now it’s time to highlight the impact you’ve made.

After just a few months of completing the company’s graduate scheme, I was promoted to the role of account manager for several clients across different sectors, involving planning, implementing, and reporting on all their paid display activity. While it was challenging, I’ve continued to meet key targets. My ability to manage clients’ expectations satisfactorily was pulled out as a key strength in a recent client review survey.

You might want to back this up with key statistics:

One client has seen sign-ups climb 31% in a year since I’ve led on their account, resulting in a 5% growth in annual revenue.

Or being part of a project that's been big news in your field.

I was part of the team that worked on Project X, which received critical acclaim within the X industry. I was specifically responsible for overseeing X, Y, and Z in this project. This wonderful experience early in my career was capped off by winning an X award for Y.

Why that company/organisation/field?

This is your opportunity to show you’ve taken some initiative, done your research, and are passionate about getting this role especially. You want to prove this isn’t just another application you’ve churned out. Is there something about this role that makes it stand out from similar roles elsewhere?

The chance to apply my skills and collaborate with Dr Jane Smith and her team is one I couldn’t let slip. Also, the opportunities to grow in this organisation through X, Y, and Z fill me with confidence.

Is the organisation entering a particularly significant period that you’re keen to be a part of (and most importantly, that you feel you can contribute to in a big way)?

The organisation’s expansion into South America is something I would be thrilled to be a part of. My sixth-month stint in Mexico delivering the X project gave me a whole new perspective on this market but was all too short. Returning to the continent with the experience I now have would be a fresh, exciting challenge.

Is the role or organisation involved in something you’re personally invested in?

A family member’s recent experience with X has given me a whole new appreciation of the work Y do. I have been volunteering for Z for the past six months, something that has been a great source of fulfilment. To contribute further in a professional capacity would be all the more rewarding, while I believe my distinctive perspective would benefit the work I do and the organisation as a result.

This is where it may help to mention any ambitions or goals you have for the future, although be careful not to take your eye off the role you’re applying for.

Conclusion: reiterate with impact

Finish up with a short, punchy conclusion reiterating some of the key aspects you’ve outlined above.

Do this in a way that will make an employer excited to meet you for an interview (or at least get across your enthusiasm to meet them and learn more about the role).

If you’ve addressed your cover letter to a specific individual, sign off with ‘Yours sincerely.' If you don’t know the name of the recipient, stick to ‘Yours faithfully.'

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How to write a cover letter

As your one opportunity to sell your skills and experience to potential employers, it's important to get your cover letter right. Discover how to write and format a cover letter, take inspiration from our template examples and learn more about avoiding common mistakes

What is a cover letter?

A cover letter is a document sent alongside your CV when applying for jobs. It acts as a personal introduction and helps to sell your application.

Cover letters are necessary as they give you the chance to explain to an employer why you're the best candidate for the job. You do this by highlighting your relevant skills and experience while keeping the position you're applying for in mind.

Not to be confused with personal statements for your CV , cover letters should complement your CV but not duplicate it. The consensus among recruiters when it comes to the length of these documents is the shorter, the better. Typically, three to five concise paragraphs, cover letters should not exceed one A4 page.

If you're planning on sending the cover letter electronically, put the text in the body of the email rather than as an attachment, to avoid it being detected by spam filters.

Applications should always include a cover letter unless the job advert advises you differently.

How do I write a good cover letter?

Before writing your cover letter, it's important that you do your research. While reading the job description thoroughly is essential, it's not enough on its own. To help you craft a successful cover letter, you'll need to find out more about:

• who will be reading your cover letter
• the organisation and its culture
• the industry it operates in and any relevant news
• company competitors and market position.
• the organisation's goals over the next five years.

When writing your cover letter, keep it brief and ensure it emphasises your suitability for the job. Cover letters can be broken down into the following sections:

• First paragraph - The opening statement should set out why you're writing the letter. Begin by stating the position you're applying for, where you saw it advertised and when you're available to start.
• Second paragraph - Highlight any relevant experience and demonstrate how your skills match the specific requirements of the job description. Summarise any additional strengths and explain how these could benefit the company.
• Third paragraph - Cover why you're suitable for the job, what attracted you to this type of work, why you're interested in working for the company and what you can offer the organisation. This is a good opportunity to show off your knowledge about them.
• Last paragraph - Use the closing paragraph to round up your letter. Reiterate your interest in the role and indicate your desire for an interview. Now is the time to mention any dates when you're unavailable.

Once finished, read through the document and cut out any unnecessary words and sentences. Don't fill up space by repeating what's already covered in your CV. As a rule, only mention your current salary or salary expectations if the employer has specifically asked you to. If you're asked to include this information, put it between the third and last paragraphs.

Unless the job advert states differently - for example, it may ask you to provide your CV and cover letter as a Word document - save it with a .PDF file extension to ensure it can be opened and read on any machine. Windows PCs and Macs don't always work in harmony - Windows uses a .docx file extension and Macs .pages but if the recruiter uses the opposite system, they may not be able to open your file. Using a .PDF file extension should solve this.

If you need help with your CV take a look at  how to write a CV .

How should I address a cover letter?

Always try and address your cover letter directly to the person who will be reading it. Bear in mind that you're more likely to receive a reply if you send it to the right person.

For advertised roles, the person to address the application to is often named in the job description.

When applying through an agency, aim to address the cover letter to a specific recruitment consultant.

If a contact isn't listed, or if you're applying speculatively , you'll need to do some research.

Visit the company website to see if you can find the name of their hiring manager, conduct a Google search to see if you can find their details, or try to discover if they're on LinkedIn.

After searching extensively online, there's nothing wrong with giving the organisation a call to ask who to address your cover letter to.

If you're really struggling to find a named contact, you can use a general greeting such as:

• Dear Sir/Madam
• Dear Hiring manager
• Dear Human resources director.

However, general greetings should only be used once you have exhausted all other methods of finding a named contact.

Should I disclose a disability in my cover letter?

Deciding whether to disclose a disability in a cover letter is a personal choice. If you feel comfortable doing so, focus on your strengths and how your disability has shaped your resilience and problem-solving skills. Briefly mention any necessary accommodations without dwelling on limitations.

Alternatively, consider waiting to discuss your disability in person to build rapport and address specific concerns. Remember, employers are legally obligated to make reasonable adjustments for disabled employees, so your disclosure can be a positive step towards a supportive work environment.

Take inspiration from our example 'disclosing a disability' cover letter below.

How do I sign off a cover letter?

How you sign off your cover letter depends on how you addressed it. If you include a named contact, sign it off with 'Yours sincerely'. If you use a general greeting, finish with 'Yours faithfully'.

Example cover letters

• Sample cover letter  - Used to highlight your skills and experience and to express your suitability and passion for the job, cover letters are used to encourage recruiters to look at your CV. Attention to detail is crucial and the spelling, grammar and formatting needs to be spot on. Take a look at our sample cover letter for inspiration.
• Speculative cover letter  - These can sometimes be an effective method of creating an opportunity. To ensure that speculative cover letters are successful, do your research on the company you're applying to. Using our cover letter template, discover what to include in speculative applications.
• Cover letter by a Masters graduate  - You probably embarked on a Masters to expand your subject knowledge, gain industry contacts and improve your job prospects but you need to know how to sell your postgraduate qualification to employers.
• Cover letter for a jobseeker with no experience  - It can be tough applying for a job with no experience, but our example cover letter shows you how to promote yourself to an employer if you haven't got any directly related work experience.
• Explaining a gap in your CV  - Knowing how to navigate around gaps in your CV can be tricky but it's a mistake to try and gloss over them. Your cover letter is the perfect place to explain these gaps in your employment history to potential employers. Take a look at our sample cover letter to find out how to go about it.
• Cover letter for changing career  - Find out how to explain a change of direction in our example cover letter for career changers . You'll need to briefly cover why you want to change your career and relate your past experience and wealth of skills to the industry/job you're applying to.
• Cover letter by an international graduate  - If you'd like to expand your horizons by working abroad , take a look at our cover letter of an international student applying for a job in the UK. You'll need to do your research if you apply for a job in another country, as their application rules may differ.
• Disclosing a disability  - Just like your gender, marital status and number of dependants, your disability doesn't affect your ability to do a job, and you're not legally required to disclose it on your CV or in your cover letter. However, if you'd like to disclose a disability to outline any adjustments you may need, this sample cover letter will show you how.
• Internship cover letter - To set yourself above the competition you need to successfully sell your relevant skills and experience while conveying your passion for the role. As well as explaining to employers what the opportunity could do for you, you'll need to communicate what you could do for the company. Discover how to craft the perfect application for a formal internship with our dedicated template.
• Apprenticeship cover letter - Apprenticeships are an increasingly popular route into work, as well as a great alternative to university . Find out how to apply for apprenticeship roles with our focused cover letter example.

For inspiration and guidance on crafting a CV, see our example CVs .

When should I follow up my application?

It's always a good idea to follow up on a job application if you don't hear back. If two weeks have passed and you've had no response, send an email to the hiring manager to check that your application has been received. Use this opportunity to reiterate your interest in the role and why you think you'd be an asset to the company.

Keep this email brief. It shouldn't act as a second cover letter or attempt to replace or repeat the original.

What are some top tips for writing a cover letter?

With employers often receiving lots of applications for each vacancy, it's important for your cover letter to make a lasting impression. To achieve this, you'll need to:

• Tailor to the organisation - You should rewrite your cover letter every time you apply for a position to target the company. Sending out a generic letter for all applications rarely yields positive results and recruiters can spot your lack of time and effort from a mile away.
• Format - Presentation is important so you'll need to format your cover letter properly. Make sure the document is as uncluttered as possible. Use the same font and size as you use in your CV and if you're sending it through the post or handing it in, use good quality plain white paper to print it on.
• Use keywords that appear in the job advert - This lets the employer know that you've read and understood the job description. It also demonstrates that you've taken the time to tailor your application to the job.
• Identify your USPs - These are your unique selling points (USPs). Be positive about what you have to offer and clearly outline how your skills and experience meet those requested in the job description. Demonstrate why you're the perfect candidate.
• Include examples - Back up the claims in your cover letter with real evidence or examples that show how and when you've used your skills and experience.
• Save a copy - If you're invited to interview, you might need to refer back to it.

If you're a student or recent graduate, you can make an appointment with your university's careers and employability service to access further help when writing your cover letter. You'll be able to talk with specially trained advisers, get advice on what to include and have a professional eye look over your application before sending.

What should I avoid when writing a cover letter?

While your CV outlines your academic achievements and your employment history, whether you're invited to interview usually hinges on your cover letter.

'Mistakes in your cover letter can create a negative impression,' says Carl Jukes, employability adviser at the University of Birmingham. 'Employers often use cover letters to assess your attention to detail, communication skills, and professionalism. Mistakes can make you appear careless or unqualified for the position. It's essential to thoroughly proofread and edit your cover letter to ensure it is error free.'

To ensure your cover letter doesn't stand out for the wrong reasons, here are eight things to avoid when writing one:

• Being overly friendly - While a cover letter should give a recruiter an insight into who you are as a person, being overly friendly is a big no-no. Avoid writing about your personal life and steer clear of jokes and sarcasm. 'Remember that a cover letter is a formal business document, and maintaining a professional tone is crucial,' says Carl. 'It's best to strike a balance by being polite, enthusiastic, and respectful without overstepping professional boundaries.' Similarly, try not to sound too keen. Enthusiasm for the role is important, but don't go overboard. Your cover letter needs to sound genuine; employers can spot insincerity a mile away.
• Only focusing on what the company can do for you - This mistake will kill your application before it gets started. Instead of explaining what you can gain from joining the organisation, use your cover letter as an opportunity to detail how your knowledge, skills and experience can benefit the company. Carl points out that you need to 'address an employer's pain points or challenges and explain how you can contribute to their success.' To achieve this, do some research into the company. Use a range of resources - from looking at the employer's vision, mission and values, to reviewing their social media posts and connecting with current staff on LinkedIn. To find out if you've successfully tailored your cover letter, remove the employer's name from the document and read it through to judge whether you could use the same letter when applying for a similar role at another company.
• Underselling yourself - No one likes to sound like they're boasting but you need to make sure you're not underselling your achievements either. Don't be afraid to highlight your accomplishments and USPs, and don't shy away from confidently stating you can carry out certain competencies well. 'If you downplay your achievements or fail to communicate your value effectively, the employer may assume you're not a strong candidate,' explains Carl. 'It is essential to highlight your strengths, experiences, and unique contributions to make a compelling case for why you're a good fit for the role.' Try asking someone who doesn't know you personally, such as a careers adviser, to read through your letter to ensure you've struck the right balance between confidence and cockiness.
• Drawing attention to your weaknesses - Avoid sentences such as 'Although I don't have any experience in (specific competency) I'm willing to learn.' Instead, swap this for 'My experience in (this field) has given me X and Y transferrable skills…'. There's no place for negative or passive sentences in a cover letter. Focus on what you can do, not what you can't.
• Copying and pasting a template - Cover letters have a standard structure you need to follow and using a template can often help, especially if you're struggling with what to include. The problem occurs when you copy and paste a cover letter example and only make minimal changes to the document. Templates should only be used as a guide. The only things you should be taking from online examples are inspiration and ideas. Although they can be time consuming, every cover letter needs to be unique.
• Rewriting your CV - This mistake will lead your application straight to the bin. View your cover letter as a sidekick to your CV - they need to work together but they shouldn't repeat each other. Use your cover letter to add context and detail to certain skills and experiences, while keeping in mind the job description and person specification.
• Writing your life story - It's easier to waffle in your cover letter than on your CV but it's important to keep it concise and to the point. To help cut it down, consider every sentence and ask yourself 'do employers need to know this?' and 'is it relevant to the job?'
• Failing to proofread - This oversight can lead to spelling mistakes, grammatical errors and formatting slip-ups. It could give employers the impression that you're careless. Don't proofread your letter straight after writing it, as it can be hard to spot mistakes. Take a break and come back later for a final check before sending.

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Cover Letter: A Step-by-Step Guide

Writing a cover letter is a crucial part of the job application process. This gives you a chance to expand on your CV and impress the recruiter.

A great cover letter can also help you to stand out from other applicants. That’s why it’s important that you keep it short and sweet, containing only the most relevant and helpful information.

To help you out, the guide below will outline five key steps for writing a killer cover letter and securing yourself an interview.

Step one: Do your research

Before you begin writing anything you need to make sure you’ve done your research.

This means taking an in-depth look at the industry, the company and scanning through the job description to make sure you’re 100% familiar with the role.

You should also do your best to find out the name of the employer or hiring manager you’re writing to. This is important when you begin writing your letter.

Step two: Structure your letter correctly

Now it’s time to begin – and you need to get your cover letter structure right ! As with any letter, you should start with your contact details in the top right-hand corner.

This is followed by the address and contact details of the target company on the left-hand side of the page.

You must also address your letter to the appropriate person. Try to avoid ‘Dear sir or madam’ unless you’ve exhausted all research and really can’t find their name.

Step three: Introduce yourself

The first paragraph is your introduction and should be short and snappy. You need to include why you’re writing to them and the position you’d like to apply for.

For example: “I saw your job posting on {name of job board} and I am writing to apply for the position of {job title}”.

Step four: Showcase your abilities

Next, you need to write the main body of your letter. This will be around two paragraphs long.

This is your chance to showcase your skills and really expand on the information in your CV.

Use keywords from the job description, along with your research, to put together a compelling case for why you’re the perfect fit for the role.

Give examples of your past achievements whether from previous employment or education, then explain how these skills can benefit their company.

For example: “I have always been driven by results and in my previous sales role was able to exceed my targets every month by at least 15%. In fact, during my first six months I was able to bring in an additional £12,000 in revenue for the company.”

Then, in the third paragraph be sure to show your knowledge of the company, giving specific details about why you’d love to work for them.

Step five: End with a CTA

The final paragraph needs to include a call to action. Remember, you’re hoping to secure an interview with them, so include details of your availability for a callback or meeting.

You might also want to mention that you’ll follow up with them in a few days if you’ve not heard back.

Finally, thank them for their time and sign off with your full name.

Are you ready to write a great cover letter?

Writing a cover letter can feel daunting at first, but practice makes perfect.

Using the five steps above, you can begin putting together a strong cover letter which showcases why you’re a great fit for the role.

Just remember to do your research first and always proofread your letter a couple of times before submitting.

Andrew Fennell is the founder of CV writing advice website StandOut CV.

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Andrew Fennell

Andrew Fennell is a former recruitment consultant and contributes careers advice to websites like Business Insider, The Guardian and FastCompany.

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How to list volunteer work on your CV

Where to list volunteer work

Should you list volunteer work as employment, listing unrelated volunteer work on your cv, what types of volunteering could you include.

Volunteering your time and efforts is a noble pursuit, no matter the cause. There is a lot to be said for being selfless – giving without thought of getting anything back in return gives us a warm feeling inside. Nothing in return, that is, until it comes to writing a CV for a potential new job. Then, your volunteering experience may well prove beneficial.

Your curriculum vitae is not just the story of your career. Future employers want to understand your personality, motivations, and wider skills. Including any volunteer work relevant to the role in question is a great way of showing the hiring manager that there is more to you than your work experience. What you get up to in your free time also helps to shape you as a person – and may bring incremental benefits for the workplace.

With CV space at a premium, how to incorporate volunteer work into your career sales pitch is no simple matter. Are there transferable skills for the role in question? Are you sending the right message in terms of your personality? Could you be using that space for something else? In this blog, we explore the underlying issues and offer some examples:

What is the value of volunteer work?

How to list volunteer work on a cv, volunteer work examples.

• Transferable skills from your volunteering work

While it is normal to be paid well for a good job done, these extra roles often give a candidate a unique advantage in the eyes of a hiring manager. Might your volunteer work help you to stand out?

Volunteer work demonstrates a candidate's commitment, initiative, and ability to work in diverse environments, which are valuable to future employers. You do not have to be paid to add value. 

Volunteer work shows dedication to contributing positively to the community and indicates strong ethical values. Skills developed through volunteer work, such as teamwork, leadership, communication, and problem-solving, are transferable to any professional setting and are often no less valuable than those learned in a paid position.

Volunteering also highlights a candidate’s ability to manage time effectively while balancing multiple responsibilities. Employers value these experiences as they suggest the candidate is well-rounded, proactive, and capable of handling various challenges, making them a desirable addition to any team.

If you have been job searching longer than anticipated, you should consider finding a volunteer position that can help to bridge the gap. This helps when an employer notices you have been looking for a while—volunteering is a fantastic stop-gap measure that demonstrates your drive and passion.

It is a myth that volunteer work has no place on a CV. Any activity contributing to your personal and professional development should interest a hiring manager. They want to understand the nuts and bolts of your career story. If a volunteering activity has contributed to a certain (relevant) skill or ability, it has every right to be on your CV.

Volunteer work should either be listed on your CV in a dedicated "volunteer experience" section or incorporated into the "work experience" section, especially if it is relevant to the job you are applying for. Here’s how to decide where to place it: 

Dedicated section 

If you have substantial volunteer experience or if the volunteer work is highly relevant to the job, create a separate "volunteer experience" section. This highlights your commitment and the skills gained through unpaid work, demonstrating your well-rounded character and dedication.

Work experience section

If your volunteer work involved responsibilities similar to paid positions, or if it aligns closely with the job you're seeking, include it in the " work experience " section. This approach emphasises the relevance of your volunteer activities to the potential employer.

Regardless of where you list it, detail your roles, responsibilities, and achievements just as you would for paid work. This ensures that potential employers recognise the value and skills you developed through your volunteer efforts.

Listing volunteer work as employment can be appropriate if the roles and responsibilities closely resemble those of paid positions, demonstrating relevant skills and experience to potential employers. 

However, it's crucial to clearly label it as "volunteer work" to maintain transparency and avoid misleading potential employers. This honesty ensures that the experience is valued for its contributions and the skills gained without misrepresentation. 

Volunteer work shows dedication, initiative, and a willingness to contribute, which are highly regarded traits in any professional setting, but clarity about the nature of the work is essential for maintaining credibility.

It is important to list volunteer work in such a way that although your responsibilities may be the same as those of paid work, your accountability to the employer is undeniably different as you are not in a salaried employee relationship.

Including unrelated volunteer work on your CV can be a bad idea because it may distract from your relevant qualifications and experience.

Employers often spend only a few seconds scanning each CV, so making every word count is crucial. Listing unrelated volunteer work can take up space that could be better used to highlight your directly applicable skills, experiences, and achievements . 

Moreover, irrelevant information might give the impression that you lack focus or understanding of the role's requirements. By omitting unrelated volunteer work, you ensure that your CV remains concise, targeted, and highly relevant to the job you are applying for.

There will be plenty of organisations that will be happy for you to offer your assistance for free. Your future employer will likely not be too judgmental about where you have worked. What you learned from the experience is more important – make it clear in your CV how your volunteering experience benefited you.

Here are some of the most common activities for volunteers:

Healthcare volunteer : Assisting in hospitals or clinics, helping with patient care, administrative tasks, and supporting healthcare professionals.

Environmental volunteer : Participating in activities like tree planting, beach cleanups, and conservation projects to protect and preserve the environment.

Educational volunteer : Tutoring students, assisting teachers in classrooms, or providing educational workshops and programs in various subjects.

Animal shelter volunteer : Caring for animals, cleaning shelters, assisting with adoptions, and promoting animal welfare and responsible pet ownership.

Community outreach volunteer : Working with local organisations to support community events, food banks, and services for vulnerable populations.

Fundraising volunteer : Organising and running fundraising events, campaigns, and activities to raise money for charitable causes and non-profit organisations.

Mentoring volunteer : Providing guidance, support, and advice to young people or individuals in need, helping them achieve personal and professional goals.

Disaster relief volunteer : Assisting in emergency response efforts, providing aid and support to affected communities during natural disasters and crises.

There are a myriad of volunteer work examples. Depending on space constraints, you may include fewer bullet points (and even compress the title and date onto one line). While your volunteer assignments may take up less space than your paid work (and rightly so), it doesn’t mean they could make less of an impact.

Healthcare Assistant Volunteer St. Mary's Hospital, London, UK January 2022 - December 2022

• Assisted nurses and doctors in providing patient care, including monitoring vital signs and administering basic treatments.
• Supported patients with daily activities such as bathing, dressing, and mobility, ensuring their comfort and safety.
• Organised and maintained medical supplies, ensuring the availability of necessary equipment.

Volunteer Conservation Coordinator Green Earth Initiative, Edinburgh, Scotland March 2018 - August 2020

• Participated in environmental conservation projects, increasing community participation by 40% and funding by 35%.
• Led successful initiatives such as tree planting drives, beach clean-up events, and educational workshops, raising over £15,000 for conservation efforts.
• Collaborated with local schools and businesses to promote sustainable practices and environmental awareness.

Volunteer Event Organiser Helping Hands Charity, Manchester, UK February 2019 - April 2021

• Organised fundraising events to support local homeless shelters, increasing donor participation by 25% and donations by 30%.
• Ran successful events, including charity runs, bake sales, and gala dinners, raising over £20,000 for various charity programs.
• Worked with local businesses and media to secure sponsorships and promote events, enhancing community engagement and visibility.

Animal Shelter Volunteer Paws and Whiskers Rescue, Manchester, UK June 2022 - Present

• Assisted in the daily care of animals, including feeding, grooming, and administering medications, ensuring a healthy and clean environment.
• Supported the adoption process by conducting interviews, home checks, and matching potential adopters with suitable pets, resulting in a 20% increase in successful adoptions.
• Maintained accurate records of animal health, behaviour, and adoption status, improving the shelter’s operational efficiency.

Useful skills from volunteer work

When contemplating the skills section on your CV, do not underestimate the skills you may have acquired from your volunteer work. These will likely more commonly be soft skills, but you may also acquire various more technical hard skills in certain industry sectors. Here are a few examples of volunteering skills to consider:

Teamwork : Volunteering often involves collaborating with others, which enhances the ability to work effectively in team-oriented environments.

Leadership : Leading projects or teams during volunteer work demonstrates the ability to guide and motivate others, a valuable trait for managerial positions.

Communication : Engaging with diverse groups improves communication skills, which is essential for clear and effective interaction with colleagues, clients, and stakeholders.

Time Management : Balancing volunteer duties with other commitments showcases strong organisational skills and the ability to prioritise tasks efficiently.

Problem-Solving : Addressing challenges during volunteer activities enhances critical thinking and the ability to develop innovative solutions.

Adaptability : Exposure to various situations in volunteer roles fosters flexibility and the capacity to adapt to changing circumstances.

Empathy : Working closely with different communities builds empathy and understanding, which is beneficial for creating a positive and inclusive workplace.

Project Management : Planning and executing volunteer projects hones project management skills, including setting goals, organising resources, and meeting deadlines.

Volunteer work can provide candidates with a range of hard skills valuable to future employers. Through organising events and coordinating activities, individuals can develop strong project management skills. Many volunteer roles involve data analysis, requiring the collection and interpretation of data to measure the effectiveness of programs. 

Additionally, proficiency in software such as Microsoft Office, Google Workspace, and CRM systems can be gained through managing volunteer databases and communications. Creating newsletters, social media content, and detailed reports enhances communication skills. These experiences collectively offer a robust skill set that can be effectively applied in various professional environments.

Key takeaways

While much of the interview process will still be dedicated to your permanent (paid) work experience, volunteer work adds that extra dimension. After all, not everyone is passionate about doing something for others. Ensure you include it in the right way.

Highlight transferable skills gained through volunteer work to impress potential employers. Ensure volunteer roles are clearly labelled to maintain transparency and credibility. Include only relevant volunteer work to keep your CV concise and focused.

Create a winning application using our dedicated CV builder now.