master thesis quality management

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Master in Quality Management - Thesis Track Curriculum

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Quality and Risk Management in Projects

Mikalsen, marte, master thesis.

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Impact of Total Quality Management (TQM) on organizational performance in the United States: An empirical investigation of critical success factors

Kwansik Cho , University of Nebraska - Lincoln

Total Quality Management (TQM) emerged as a key competitive strategy for business organizations in the global marketplace. TQM has become a new management paradigm in all types of organizations. In recent years, many organizations have demonstrated that significant improvements in business can be achieved through TQM. Several research works, however, have raised some issues in the implementation of TQM including the Malcolm Baldrige National Quality Award. Although the Baldrige Award criteria have become recognized as the best set of TQM standards, there is no evidence that the Baldrige criteria can be universally effective tools to measure TQM success for all types of industries. A major reason for this is that each organization has a unique set of ingredients for success. This empirical study extensively investigated the factors affecting successful implementation of TQM in three different industries--large manufacturing companies, small firms, and service organizations. The primary objectives of this study were: (1) to broaden the knowledge of TQM by assessing the perspectives of current management philosophy; (2) to provide a self-assessment framework for the successful implementation of TQM in different business types; and (3) to suggest several management techniques to help a firm become a world-class organization. A cross sectional field survey was conducted to answer the above questions. Multiple methods were utilized to provide a rich basis for interpreting and validating the findings. The results of the statistical analysis revealed several important findings. First, all hypothesized quality success variables were positively associated with TQM success. Second, the people-oriented factors are more highly associated with both TQM success and competitive advantages than technically-oriented factors. Third, this research revealed that two variables (information technology and management of process quality) have a multivariate interaction effect with industry type on the dependent variables (TQM success and competitive advantages). The study results also indicate that there is an interaction effect of these two independent variables on one of the dependent variables in terms of TQM success. The group differences of these variables on TQM success in service organizations were regarded as crucial compared to the manufacturing companies. These findings indicate that the Baldrige criteria should be established based on the industrial characteristics.

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Management|Business education

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Cho, Kwansik, "Impact of Total Quality Management (TQM) on organizational performance in the United States: An empirical investigation of critical success factors" (1994). ETD collection for University of Nebraska-Lincoln . AAI9425277. https://digitalcommons.unl.edu/dissertations/AAI9425277

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Development of a quality management system (qms) in conformance with international organization for standardization (iso) 13485:2016 focusing on sections 4 and 5 by utilizing technical project management techniques for cdg biotech corporation.

Martin Mach , Dominican University of California Follow

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Master's Thesis

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Master of Science

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Clinical Laboratory Sciences

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Mary Sevigny, PhD

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Howard Koo, PhD

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Douglas C. Lane

CDG Biotech Corporation, a new biotechnology startup, plans to introduce medical devices for use in immunological diagnostics and therapies. CDG seeks to develop and implement a quality manual as part of their quality management system and to gain accreditation approval domestically and internationally. This project attempts to develop a customized quality manual based on International Organization for Standardization (ISO 13485:2016) standards utilizing quality management and technical project management concepts and tools. The main goal of the project is to provide a quality manual for medical devices with an emphasis on section 4: Quality Management System and section 5: Management Responsibility of the ISO standard. The quality manual and the quality management and project management tools/concepts provide a basic framework of the broader quality management system. The level of detail, depth, and outcome is limited by the time, cost, and external factors of business, regulatory, and international factors.

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https://doi.org/10.33015/dominican.edu/2017.cls.04

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Implementation and Modification of the Manufacture of High-Quality Ingots in an ALD Vacuum Arc Furnace

• Metallurgical Equipment
• Published: 01 March 2018
• Volume 2017 , pages 1077–1082, ( 2017 )

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• A. A. Sisev 1 ,
• B. V. Troyanov 1 &
• A. I. Il’inskii 1  

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The results of producing metal products of the steel and alloy ingots manufactured on an ALD furnace are presented. Remelting with growth rate and drop pulse frequency control is tested. (08‒12)Kh18N10T steel is studied to determine the depth of shrinkage and subshrinkage defects in all ingots of all sizes (250, 320, and 500 mm in diameter). The quality of steels and alloys in chemical composition, mechanical properties, long-term strength, macrostructure, and nonmetallic inclusions are analyzed in terms of regulatory documents. The affordability of the implemented remelting process was about 4.4 mln rubles.

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F. I. Shved, Vacuum Arc Remelting Ingot (Izd. Tat’yany Lur’e, Chelyabinsk, 2009).

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B. V. Troyanov and Z. N. Tsyganova, “Application of an ac magnetic field to vacuum arc remelting of special steels,” Chern. Metallurg., No. 8, 32–38 (2012).

B. V. Troyanov, I. V. Kabanov, K. V. Grigorovich, E. V. Butskii, and Z. N. Tsyganova, “Effect of an ac magnetic field during vacuum arc remelting on the metal quality,” Elektrometallurgiya, No. 2, 7–12 (2014).

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AO Metallurgical Plant Electrostal, Elektrostal, Moscow oblast, Russia

A. A. Sisev, B. V. Troyanov & A. I. Il’inskii

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To the Centenary of Metallurgical Plant Electrostal

Original Russian Text © A.A. Sisev, B.V. Troyanov, A.I. Il’inskii, 2017, published in Elektrometallurgiya, 2017, No. 7, pp. 18–24.

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Sisev, A.A., Troyanov, B.V. & Il’inskii, A.I. Implementation and Modification of the Manufacture of High-Quality Ingots in an ALD Vacuum Arc Furnace. Russ. Metall. 2017 , 1077–1082 (2017). https://doi.org/10.1134/S0036029517120163

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Received : 10 March 2017

Published : 01 March 2018

Issue Date : December 2017

DOI : https://doi.org/10.1134/S0036029517120163

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Victor Mukhin

• Scientific Program

Title : Active carbons as nanoporous materials for solving of environmental problems

However, up to now, the main carriers of catalytic additives have been mineral sorbents: silica gels, alumogels. This is obviously due to the fact that they consist of pure homogeneous components SiO2 and Al2O3, respectively. It is generally known that impurities, especially the ash elements, are catalytic poisons that reduce the effectiveness of the catalyst. Therefore, carbon sorbents with 5-15% by weight of ash elements in their composition are not used in the above mentioned technologies. However, in such an important field as a gas-mask technique, carbon sorbents (active carbons) are carriers of catalytic additives, providing effective protection of a person against any types of potent poisonous substances (PPS). In ESPE “JSC "Neorganika" there has been developed the technology of unique ashless spherical carbon carrier-catalysts by the method of liquid forming of furfural copolymers with subsequent gas-vapor activation, brand PAC. Active carbons PAC have 100% qualitative characteristics of the three main properties of carbon sorbents: strength - 100%, the proportion of sorbing pores in the pore space – 100%, purity - 100% (ash content is close to zero). A particularly outstanding feature of active PAC carbons is their uniquely high mechanical compressive strength of 740 ± 40 MPa, which is 3-7 times larger than that of  such materials as granite, quartzite, electric coal, and is comparable to the value for cast iron - 400-1000 MPa. This allows the PAC to operate under severe conditions in moving and fluidized beds.  Obviously, it is time to actively develop catalysts based on PAC sorbents for oil refining, petrochemicals, gas processing and various technologies of organic synthesis.

Victor M. Mukhin was born in 1946 in the town of Orsk, Russia. In 1970 he graduated the Technological Institute in Leningrad. Victor M. Mukhin was directed to work to the scientific-industrial organization "Neorganika" (Elektrostal, Moscow region) where he is working during 47 years, at present as the head of the laboratory of carbon sorbents.     Victor M. Mukhin defended a Ph. D. thesis and a doctoral thesis at the Mendeleev University of Chemical Technology of Russia (in 1979 and 1997 accordingly). Professor of Mendeleev University of Chemical Technology of Russia. Scientific interests: production, investigation and application of active carbons, technological and ecological carbon-adsorptive processes, environmental protection, production of ecologically clean food.   

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