ups driver job description for resume

UPS Driver Job Description, Key Duties and Responsibilities

This post provides complete information on the UPS driver job description. It highlights the key responsibilities, tasks, and duties that commonly define what UPS drivers do.

It also presents the major requirements individuals will be expected to meet to be hired for a driving job with UPS, and the salary you are expected to earn working in that role.

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What Does a UPS Driver Do?

The UPS driver job description involves delivering items to clients on schedule and in a professional way.

It also entails carrying items, contacting clients, driving trucks, reporting to management, and going back to the hub at the end of the day.

UPS drivers are responsible for checking for damages to package before delivery.

They must also check for correct addresses, missing delivery instructions, or undeliverable packages.

It is the duty of the driver to deliver packages on time and inform the customers that are affected if there is going to be delay of their shipment.

They will ensure that all shipping instructions are accurate before loading a shipment onto the truck.

Drivers should always be friendly to their clients, be excellent listeners, follow through on commitments and call in sick with a notice if they are unable to work.

UPS drivers must report accidents or injuries suffered as a part of their job, as well as any occupational injuries they may have.

They should have a clean and professional appearance.

Drivers must also be able to carry packages and other items weighing up to 70 lbs on a regular basis and lift/carry up to 105 lbs over short distances.

They must report any accidents and give details if at all possible in order for their company not to be liable for any injuries or damages of any kind.

UPS Driver must know all air, train, bus, ferry, or other transportation options that are available in the area they plan to work in..

They have specific routes assigned to them each day as well as time frames that they must complete these routes within.

More on UPS Driver Job Description

The driver working for UPS must be able to operate lift equipment or escalators, and be able to read a planogram if they operate in a retail center.

It is their responsibility to report any damage or flaws in the products they deliver.

This includes items with missing pieces, broken products, and any other damages that may occur during shipping.

UPS drivers will receive packages from local businesses and deliver them to the hub for sorting before going out for delivery on their route..

They prepare packages for delivery by loading items into a truck by hand or by use of forklift equipment and label items with bar codes as necessary.

Drivers must be able to follow all federal and state laws that apply to their job.

They must stay on the phone with their company during delivery.

UPS drivers are required to inform the company of any incidents that may occur during delivery and report any accidents or injuries they may suffer.

They must always be professional in appearance, word, and clothing, and wear proper safety attire at all times while on the job.

Drivers must have a valid driver’s license and have insurance for their own protection, as well as for the protection of clients who receive shipments from them.

UPS Driver Job Description Example/Sample/Template

The job description of a UPS driver usually consists of the following duties, tasks, and responsibilities:

• Ensure that all customers are satisfied with the delivery
• Deliver the packages on time
• Ensure that packages are delivered safely and intact
• Utilize appropriate packaging methods (depending on package) in accordance with UPS policy and procedures to maintain product integrity, prevent damage during transit, and safeguard against loss, theft or damage
• Document all deliveries in a legible manner, using accurate and detailed documentation to ensure a complete record of each delivery is maintained for quality control purposes, file and regulatory requirements, or as required by UPS upon request
• Maintain good customer relations and provide customer service to all customers
• Assist in dealing with customers’ complaints, complaints of damaged or missing shipments, or package not received from UPS
• Support the goals and mission of UPS as an employee
• Maintain accurate records to ensure that the activities of each shift are recorded accurately so that billing and scheduling information can be accurately determined;
• Ensure that all equipment is properly maintained to ensure operational effectiveness and safety (minimum requirement)
• Perform other duties as assigned by supervisor, including but not limited to overtime duties as necessary.

UPS Driver Job Description for Resume

If you have worked before as a UPS driver or are presently working in that role and are writing a new resume or CV, you can create a compelling professional experience section by applying the sample UPS driver job description above.

You can highlight the duties and responsibilities of a UPS driver provided in the above job description example for the role in the professional experience section of your resume.

This will confirm to the recruiter/employer that you have been effective working as a driver with UPS, which can have a big effect on them to grant you an interview and possibly give you the job, especially if having some work experience as a UPS driver is important to the new job.

UPS Driver Requirements: Knowledge, Skills, and Abilities for Career Success

If you are seeking a driving job with UPS or other like companies, here are major requirements that you may be expected to meet to be hired:

• You must be able to pass the physical exam to be sure you will be able to handle the physical demands of the job, including working in any weather condition and in any environment
• Candidate has to come forward with an authentic US driver’s license
• You must possess a safe driving record and no history of traffic tickets or accidents while driving in the past 2 years
• Must be at least 20 years old, but not older than 52 years (driver’s age limit)
• Have no history of mental or physical illnesses while handling heavy objects at high speed (inside or outside your vehicle)
• Must have no history of criminal record or previous bankruptcies while handling cargo while driving a truck
• Ability to maintain good health and be able to handle heavy cargoes alone, with help from other employees only when necessary to reduce your chances of injury, illness, and stress
• Must be able to lift 70 pounds unassisted on a frequent basis (more than 20 times in 1 day)
• Ability to bend and stoop throughout long shifts
• Have the ability to read gauges and information on the computer while driving
• You should be able to communicate clearly with customers by phone, in person, and over the radio/walkie-talkie/two-way radio/CB (citizen’s band), as needed.

UPS Driver Salary

The national average salary for a UPS driver, according to the website Glassdoor is $62,733 in the United States, with some variation based on the area of application.

This post is helpful to individuals interested in a career with UPS as a driver or with other similar companies.

They will be able to improve their knowledge of what UPS drivers do and so will be able to decide if that is the job they want to do.

It is also useful to recruiters/employers in similar industry as the UPS who are seeking to hire the best drivers available.

They can create a comprehensive description of the driver role that they want to fill by applying the UPS driver job description example provided on this page, for use in their recruitment process.

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UPS Driver Job Description

Introduction:.

A UPS driver’s primary task involves transporting freight through the designated routes and delivering them to the customers quickly and efficiently. The job is best for those who can work in a deadline-driven environment and who prefer performing more physical jobs. It is his duty to ensure the shipment reaches customers promptly and after delivery, the driver has to take a signature from the customer. The driver should maintain a clean driving record and should follow the traffic laws and company policies while driving a vehicle. The driver is required to adhere to a wide range of policies ensuring packages are delivered to the correct person. It is his duty to assist in loading and unloading packages following the company identification standard.

He has to keep logs up to date and ensure all information is recorded. He should be neatly dressed and should behave friendly to customers.

UPS Driver Job Summary:

We are looking to hire a responsible delivery driver who can work with other team members and build support that ensures customer service and satisfaction. The ideal candidate duties include delivery of packages, listing packages, and other related documents, accepting payment, exchanging check at the bank, purchasing office supplies and refreshment, front desk back up duties, maintaining and recording all repairs, oil change, and car wash. This is a physical fast-paced position that involves continual lifting, lowering and carrying bulky packages. Drivers must have excellent customer contact and driving skills. He must be ready to work on different shifts and work days vary depending on various needs. Drivers are expected to comply with UPS appearance guidelines and should wear company uniforms. A few other duties include making delivery to the customer job site, return undelivered material to the warehouse,  create a positive company image while delivering packages to the customers directly.

UPS Driver Responsibilities and Duties:

• The driver should deliver packages in a timely manner within the city and other states
• Should possess excellent customer service skill and driving skill
• Must be able to drive standard and manual transmission truck
• Must have superb verbal communication and customer service skill
• Good organization and multi-tasking skill
• Able to follow standard procedures, regularly lift bulky packages, and maneuver packages unassisted
• Interested to work in a fast-paced, and physically demanding environment
• Ready to work with a team and comfortable working inside trailers, trucks and similar vehicle

UPS Driver Skills and Qualification:

• Require high school diploma/GED
• Valid driving license issued by the state
• Must possess a clean driving record
• Require special license to operate special vehicle
• Must be 21 years of age
• Physically fit enough to lift 50 pounds
• Great time management skill and communication skill
• Able to understand codes and fill the form appropriately
• Must have experience in a similar field
• Able to drive for longer period
• Willingness to adhere to assigned routes, highways, safety procedures, and transportation laws
• Must possess knowledge of shipping, receiving packages, company policies, and procedures
• Skill in organizing and prioritizing work activities

UPS Driver job Titles:

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Package Delivery Drivers

Get behind the wheel & drive your career.

As a Package Delivery Driver, you'll become an important part of your community. When your truck turns a neighborhood corner, customers will know your name. You'll see birthdays, holidays, and major milestones come and go. You'll help people live their lives while building your own future through great pay, career growth potential and so much more.

What Does a Package Delivery Driver Do?

You'll start your day at a UPS facility and then drive one of our famous, brown trucks on a pre-determined route. You will be in and out of your truck, interacting with customers and the community as you deliver packages. You may also pick up packages at the end of your shift.

Don’t see a job opportunity in your area right now?  Sign up for Job Alerts and we’ll email you as jobs that match your interests open up. 

Package Delivery Driver FAQs

What do Package Delivery Drivers wear?

You'll be provided a uniform, which includes our familiar brown shirts and pants. You'll need to provide your own comfortable, closed-toe shoes or boots with a sturdy upper and non-slip soles.

How much is a Package Delivery Driver paid?

Package Delivery Drivers receive competitive pay, which is paid weekly. Additionally, overtime may be available in your location.

What type of driver’s license do I need?

UPS Package Delivery Drivers need a valid driver’s license. You don’t need a CDL license.

What are the shifts like?

Shifts are typically 8-10 hours depending on traffic, location and customer demand.

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UPS Driver Resume Sample

Strengthen your chances of landing your preferred job and gather motivation for your resume with this exceptional UPS Driver CV. You have the option to copy-paste this CV sample directly or customize it effortlessly using our HR-approved resume maker, designed to simplify the resume-building process.

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UPS Driver Resume Sample (Full Text Version)

Henry corvill.

• First Class Honours (Top 5% of the Prgramme)

Work Experience

• Demonstrated exceptional driving skills and maintained an outstanding safety record while operating delivery vehicles for UPS.
• Completed daily delivery routes efficiently and accurately, ensuring on-time delivery of packages to various locations.
• Utilized strong organizational and time management abilities to prioritize and coordinate multiple deliveries throughout the day.
• Communicated effectively with customers, providing friendly and professional service while addressing any inquiries or concerns.
• Operated and maintained a fleet of company vehicles, ensuring safe and efficient transportation of goods to multiple locations across a designated route.
• Executed excellent customer service skills while delivering products, ensuring timely and accurate deliveries, and resolving any customer concerns or inquiries.
• Demonstrated exceptional knowledge of local roads, traffic patterns, and alternate routes to ensure prompt arrival at destinations, resulting in high customer satisfaction ratings.

Certificates

As a UPS Driver, you will be responsible for the timely and safe delivery of packages to customers' locations. Your role will involve planning routes, loading and unloading packages, and providing excellent customer service. You will operate delivery vehicles, adhere to traffic regulations, and manage delivery records. Strong driving skills, attention to detail, and a commitment to efficient and reliable service are essential in this role as a UPS driver, ensuring the timely and accurate delivery of packages to recipients.

Tomáš Ondrejka

Tomas is the CMO and co-founder of Kickresume, the company that has already helped nearly 4,000,000 job seekers land their dream jobs. Although these days his role revolves mostly around Kickresume's marketing strategy, he still likes to share his extensive knowledge of resumes and personal branding with job seekers around the world. Also, due to the nature of his work, he consumes an unhealthy resume-related content on daily basis. 

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What Does a UPS Driver Do?

• Updated November 18, 2023
• Published January 16, 2023

A UPS driver is responsible for delivering packages to homes and businesses across the country. These dedicated professionals are an essential part of the logistics industry, ensuring that packages are delivered on time and in good condition.

They face many challenges on the job, including navigating busy roads, dealing with traffic, and handling packages of all sizes. Despite these challenges, UPS drivers remain committed to their work, and their efforts are crucial to the success of the company and the satisfaction of its customers.

In this article, we will explore the duties and responsibilities of a UPS driver, as well as the skills and attributes that are required to succeed in this demanding role.

UPS Driver Duties and Responsibilities

The duties and responsibilities of a UPS driver include the following:

• Delivering packages to homes, businesses, and other locations.
• Loading and unloading packages onto and off of delivery vehicles.
• Operating delivery vehicles, including cars, vans, and trucks.
• Navigating to delivery locations using maps and GPS systems.
• Maintaining delivery logs and completing required paperwork.
• Collecting payment for cash-on-delivery packages.
• Responding to customer inquiries and complaints.
• Handling hazardous materials and dangerous goods in accordance with safety regulations.
• Maintaining a clean and organized delivery vehicle.
• Complying with all traffic laws and regulations.

In addition to these duties, UPS drivers may also be responsible for package tracking and monitoring delivery progress using computer systems. They may also be required to lift heavy packages and use equipment such as hand trucks and pallet jacks.

UPS Driver Job Requirements

To be a UPS driver, you will typically need to meet the following requirements:

• Possess a valid driver’s license and a clean driving record.
• Be at least 21 years of age.
• Pass a physical examination and drug test.
• Have a high school diploma or equivalent.
• Pass a background check.

In addition to these basic requirements, UPS drivers should have strong communication skills and the ability to work independently. They should also have good problem-solving skills and be able to handle multiple tasks at once.

Physical strength and stamina are important, as UPS drivers may be required to lift heavy packages and be on their feet for long periods of time. Good customer service skills are also important, as drivers may be interacting with customers on a daily basis.

UPS Driver Skills

The required job skills for a UPS driver position include the following:

• Strong driving skills : UPS drivers must be able to operate delivery vehicles safely and efficiently.
• Good navigational skills : Drivers should be able to use maps and GPS systems to find their way to delivery locations.
• Physical strength and stamina : Drivers may be required to lift heavy packages and be on their feet for long periods of time.
• Customer service skills : Drivers may be required to interact with customers on a daily basis, so good customer service skills are important.
• Attention to detail : Drivers should be able to follow delivery instructions accurately and complete the required paperwork correctly.
• Time management skills : Drivers should be able to plan their routes and manage their time effectively to meet delivery deadlines.
• Problem-solving skills : Drivers may encounter unexpected challenges on the job, so they should be able to think on their feet and find solutions to problems as they arise.
• Communication skills : Drivers should be able to communicate effectively with customers, coworkers, and supervisors.
• Ability to work independently : UPS drivers often work alone, so they should be able to complete their duties without supervision.

UPS Driver Salary

According to the United States Bureau of Labor Statistics, the median annual wage for delivery truck drivers, including UPS drivers, is $45,230. However, the exact salary for a UPS driver may vary depending on factors such as location, experience, and the size of the delivery vehicle being operated.

As for job outlook, employment of delivery truck drivers, including UPS drivers, is expected to grow by 4% from 2020 to 2030, which is about as fast as the average for all occupations. The increasing demand for goods and the growing trend of online shopping are expected to drive employment growth for delivery truck drivers. However, self-driving vehicles may impact employment in this field in the future.

UPS Driver Work Environment

The work environment for a UPS driver is generally fast-paced and physically demanding. Drivers may work long hours, including nights, weekends, and holidays. They may also be required to work in all weather conditions, from extreme heat to cold and snow.

UPS drivers typically spend a lot of time on the road, driving delivery vehicles to homes and businesses. They may be required to navigate through busy city streets or travel long distances on the highway. The job can be stressful, as drivers may face heavy traffic, tight delivery schedules, and difficult or uncooperative customers.

Despite these challenges, many UPS drivers find satisfaction in their work and the opportunity to interact with a variety of people on a daily basis. Drivers may work alone or with a small team, depending on the size of the delivery vehicle and the volume of packages being delivered.

UPS Driver Trends

Some of the latest trends in the UPS driver position include:

• Increased focus on safety : UPS has implemented various safety measures, such as mandatory seatbelt use and distracted driving policies, to ensure the safety of its drivers.
• Use of technology : UPS drivers may use electronic devices, such as smartphones and tablets, to track deliveries and communicate with supervisors. The company is also testing self-driving delivery vehicles in some markets.
• Emphasis on customer service : UPS drivers are expected to provide excellent customer service and handle customer inquiries and complaints in a professional manner.
• Increased use of alternative fuel vehicles : UPS has a fleet of electric, hybrid, and natural gas vehicles and is working to increase its use of alternative fuel vehicles in an effort to reduce its carbon footprint.
• Greater demand for goods and services : The growing trend of online shopping is expected to increase the demand for delivery truck drivers, including UPS drivers.

How to Become a UPS Driver

To become a UPS driver, you will need to meet the following requirements:

Once you have met these requirements, you can apply for a UPS driver position through the company’s website or at a local UPS facility. The application process may include an interview and a driving test.

UPS may also require new drivers to complete a training program, which may include both classroom and on-the-road instruction. The length and content of the training program will depend on the specific driver position you are applying for.

It is worth noting that competition for UPS driver positions can be fierce, as the job is highly sought after, and the company has strict hiring standards. Therefore, it is important to have a strong application and be prepared to demonstrate your driving skills and customer service abilities during the hiring process.

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UPS Driver Advancement Prospects

There are several advancement prospects for a UPS driver, including the following:

• Promotions to management positions : UPS drivers who demonstrate strong leadership skills and a commitment to the company may be eligible for promotions to management positions, such as supervisor or manager.
• Training and development opportunities : UPS offers a range of training and development programs for its employees, including programs for drivers. These programs may help drivers improve their skills and advance their careers within the company.
• Specialized positions : UPS drivers who have experience and expertise in specific areas, such as handling hazardous materials or operating large delivery vehicles, may be eligible for specialized positions within the company.
• Career advancement within the logistics industry : UPS drivers may also use their skills and experience to pursue advancement opportunities with other companies within the logistics industry.

It is worth noting that advancement prospects may vary depending on the specific driver position and the individual’s performance and abilities. UPS drivers who are motivated and dedicated to their work are more likely to have success in advancing their careers within the company.

UPS Driver Job Description Example

Job Description : UPS Driver

We are seeking a reliable and responsible UPS Driver to join our team. The successful candidate will be responsible for delivering packages to homes and businesses across our delivery area in a safe and timely manner.

Key Responsibilities :

• Operate delivery vehicles, including cars, vans, and trucks, to transport packages to their destinations.
• Load and unload packages onto and off of delivery vehicles.
• Follow delivery instructions and routes to ensure timely and accurate delivery.
• Maintain delivery logs and complete required paperwork accurately.
• Collect payment for cash-on-delivery packages as required.
• Respond to customer inquiries and complaints in a professional and courteous manner.
• Comply with all traffic laws and regulations.
• Maintain a clean and organized delivery vehicle.

Requirements :

• Valid driver’s license and a clean driving record.
• At least 21 years of age.
• High school diploma or equivalent.
• Physical strength and stamina.
• Good customer service skills.
• Attention to detail.
• Time management skills.
• Ability to work independently.

We offer competitive pay and benefits, as well as opportunities for training and advancement. If you are a reliable and responsible individual with a strong work ethic, we encourage you to apply for this exciting opportunity.

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UPS Package Handler Resume Examples

Are you a current or former UPS package handler looking for a job? If so, you should consider writing an effective resume that showcases your relevant skills and experience. This guide will provide you with tips and examples on how to write a resume for a UPS package handler job. We’ll start off by discussing the most important skills and qualifications employers look for in a package handler. We’ll then provide you with step-by-step instructions on how to write a resume, and provide you with some examples of effective resumes for UPS package handlers. Following these tips, you’ll be sure to have an outstanding package handler resume that will get you the job you’re after.

If you didn’t find what you were looking for, be sure to check out our complete library of resume examples .

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UPS Package Handler

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

I have over five years of package handling experience and I am looking for a new challenge in the UPS package handling field. I have a strong attention to detail, excellent organizational skills and a commitment to safety which has enabled me to excel in my past roles. I take great pride in my work and always strive to exceed expectations in whatever task I take on. I am confident that I am an excellent fit for this role and look forward to the possibility of contributing to your team.

Core Skills :

• Package handling
• Attention to detail
• Organizational skills
• Safety knowledge
• Strong work ethic
• Problem solving skills

Professional Experience : UPS Package Handler, 2014- 2019

• Received, sorted, and stored packages according to established protocols.
• Ensured all packages were securely stored prior to dispatch.
• Operated pallet jacks, forklifts and other equipment to load and unload packages.
• Monitored and maintained inventory levels.
• Used scanners to track and confirm packages.

Education : High School Diploma, 2010 Bennet High School, California

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UPS Package Handler Resume with No Experience

Recent high school graduate with a strong work ethic and excellent communication skills looking for an entry- level role as a UPS Package Handler. Possess the energy, physical ability, and organizational skills to excel in this position.

• Excellent communication skills
• Multitasking abilities
• Adaptability
• Stamina and physical ability

Responsibilities :

• Carry packages between delivery vehicles and buildings
• Receive packages from customers and verify their contents
• Organize packages according to their size and weight
• Sort and label packages according to their destination
• Perform a pre- delivery check on packages
• Loading and unloading trucks
• Reporting damages and missing items
• Following safety regulations
• Maintaining a clean and safe work environment

Experience 0 Years

Level Junior

Education Bachelor’s

UPS Package Handler Resume with 2 Years of Experience

Highly motivated and experienced Package Handler with two years of experience overseeing the efficient loading and unloading of packages for UPS. Possessing excellent organizational skills with a strong attention to detail, coupled with the ability to multitask in a demanding environment. A proven track record of meeting deadlines and exceeding expectations.

• Strong organizational and communication skills
• Ability to lift and move up to 70 lbs
• Proficient in the use of hand scanners, computer terminals, tape machines, and weighing scales
• Excellent problem solving and time management abilities
• Knowledgeable in the operation of forklifts, pallet jacks, and other equipment
• Able to work independently and as part of a team

Responsibilities

• Responsible for loading and unloading packages onto and off of the trucks, sorting and staging packages, and keeping the warehouse area organized.
• Read package labels and scan packages for tracking and inventory purposes.
• Assisted with the unloading of vendors and suppliers, and the loading of finished packages.
• Performed quality checks of items before placing them onto trucks.
• Adhered to all safety protocols and procedures.
• Ensured packages were properly labeled and addressed.
• Followed all company guidelines and regulations.

Experience 2+ Years

UPS Package Handler Resume with 5 Years of Experience

Highly motivated and organized package handler with 5 years of experience in warehouse and material handling. Committed to delivering packages in a timely and safe manner to ensure customer satisfaction. Possesses excellent communication and problem- solving skills, and the ability to work in a fast- paced environment.

• Exceptional knowledge of handling and packing packages
• Ability to lift, carry and stack packages weighing up to 50lbs
• Excellent time management and organizational skills
• Proficient in utilizing modern warehouse technologies and tools
• Experienced in operating warehouse machinery
• Skilled at multitasking and working in collaboration with colleagues
• Dedicated to completing tasks according to established safety guidelines
• Pack packages according to customer specifications and transport them in a safe manner
• Utilize modern material handling technologies and tools to accurately unpack, pack and transport packages
• Follow safety guidelines when loading, unloading and moving packages
• Label packages accurately and as instructed
• Monitor and report any issues or damages in a timely manner
• Maintain cleanliness and neatness of the warehouse
• Assist in other warehouse duties as assigned

Experience 5+ Years

Level Senior

UPS Package Handler Resume with 7 Years of Experience

Highly organized and detail- oriented package handler with 7+ years of experience in sorting and distributing packages. Skilled in delivering parcels in a timely and efficient manner, as well as providing exceptional customer service in experienced and fast- paced environments. Proven track record of working well independently as well as part of a team.

• Knowledge of Logistical and Transportation Rules and Regulations
• Excellent Problem- Solving Skills
• Strong Verbal and Written Communication Skills
• Time Management and Multi- Tasking
• Familiarity with Shipping Software and Packaging Applications
• Ability to Lift and Move Heavy Parcels and Packages
• Sort packages by location and various other characteristics
• Receive and record incoming packages
• Inspect packages for damage or incorrect address
• Ensure correct labeling and packaging of parcels
• Resolve any issues or discrepancies with packages
• Coordinate with other departments to ensure packages are delivered in a timely manner
• Keep records of all packages that were shipped and delivered
• Provide excellent customer service to clients and customers

Experience 7+ Years

UPS Package Handler Resume with 10 Years of Experience

I am an experienced UPS package handler with over 10 years of experience in the industry. I have a strong commitment to customer service in addition to a strong work ethic. I have experience in using manual and computerized tracking systems as well as successfully meeting deadlines. I have a basic understanding of warehouse operations and physical labor in order to handle and organize packages in a timely manner.

• Superior customer service skills
• Knowledge of package tracing and tracking systems
• Ability to meet tight deadlines
• Solid understanding of warehouse operations
• Proficient in manual and computerized tracking systems
• Received and tracked incoming and outgoing packages
• Load and unloaded trucks with packages
• Delivered packages to appropriate locations
• Verified shipments and checked for damages
• Operated computerized tracking systems
• Sorted and organized packages as necessary
• Recorded and updated package information
• Assisted with other duties as needed

Experience 10+ Years

Level Senior Manager

Education Master’s

UPS Package Handler Resume with 15 Years of Experience

I am an experienced UPS Package Handler with 15 years of experience in the logistics industry. My core skills include exceptional customer service and communication, problem- solving and analytical thinking, and working quickly and efficiently to meet deadlines. Working with UPS has enabled me to gain the ability to handle a variety of packages, as well as an understanding of safety protocols and regulations. My experience has also made me an expert in being able to efficiently route packages to their destination and being able to quickly process large volumes of packages.

• Exceptional customer service and communication
• Problem- solving and analytical thinking
• Working quickly and efficiently to meet deadlines
• Ability to handle a variety of packages
• Understanding of safety protocols and regulations
• Expert in efficiently routing packages to destinations
• Ability to quickly process large volumes of packages
• Receive, sort and load packages into the appropriate delivery vehicle
• Scan packages to ensure accuracy of delivery
• Unload packages from delivery vehicles, and place in the appropriate area for delivery
• Load packages onto conveyor belts for further sorting
• Respond to customer inquiries regarding package status and delivery times
• Maintain a clean and organized work area to ensure efficiency
• Adhere to all safety regulations while handling packages.

Experience 15+ Years

Level Director

In addition to this, be sure to check out our resume templates , resume formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

What should be included in a UPS Package Handler resume?

A UPS Package Handler resume is an important document that showcases your abilities and qualifications for a job. It should be concise, accurate, and tailored to the job posting. When creating your resume, be sure to include the following information:

• Contact Information: Start your resume with your name, address, phone number, and email address.
• Summary of Qualifications: Include a few lines summarizing your skills, qualifications, and experience that make you a strong candidate for the job.
• Work Experience: Include a list of all the jobs you held as a package handler. Include the job title, the company, and the dates you worked. Also list any additional duties you had, such as sorting packages or unloading trucks.
• Education: Include any education related to package handling or other job-specific training you may have had.
• Skills: List any software, machinery, or processes you are familiar with.
• Accomplishments: Describe any awards, certifications, or other accomplishments you have achieved in your package handling career.
• Additional Information: Include any hobbies or other activities that may be relevant to the job.

By including these items in your UPS Package Handler resume, you can ensure that potential employers have all the information they need to make a decision about whether or not you are the right fit for the position.

What is a good summary for a UPS Package Handler resume?

A Package handler’s resume should highlight their experience in handling packages and other related tasks. It should also demonstrate their commitment to safety, accuracy, and speed. A good summary should emphasize the candidate’s ability to follow instructions, understand customer service protocols, and be able to lift heavy packages safely. The summary should also include any relevant certifications, licenses, or qualifications the candidate has obtained. Additionally, the summary should briefly describe any prior work experience in a similar role and how it provides relevant skills and knowledge. The summary should reflect the candidate’s commitment to meeting deadlines and working as part of a team. It should also demonstrate the candidate’s ability to think on their feet and problem solve. Finally, the summary should showcase the candidate’s strong organizational and communication skills, especially when dealing with customers.

What is a good objective for a UPS Package Handler resume?

When applying for a job as a UPS package handler, your resume should include an objective that outlines your qualifications and goals. An objective serves as the foundation of your resume and should clearly explain why you are an ideal candidate for the position.

A Good objective for a UPS package handler resume should include:

• Relevant experience: Highlight any experience you have handling packages, such as working in a warehouse, sorting mail, or managing inventory.
• Physical abilities: Prove that you have the necessary physical abilities to handle the job, such as being able to lift heavy packages, quickly move around the warehouse, and work in a fast-paced environment.
• Ability to work with deadlines: Demonstrate that you can work efficiently and meet deadlines, an essential requirement for the job.
• Knowledge of safety regulations: Show that you are familiar with the safety protocols for handling packages, and can adhere to them at all times.

A good objective for a UPS package handler resume should be short, concise, and to the point. It should capture the most important qualifications and experience that make you a great fit for the position. Remember that your objective should be tailored to the specific job you’re applying for, and should be updated accordingly as you apply for different positions.

How do you list UPS Package Handler skills on a resume?

Having UPS Package Handler skills is a great asset to put on a resume especially when applying for warehouse and logistics jobs. If you have been a package handler with UPS, here are some helpful tips to ensure you list your skills accurately and effectively.

• Make sure to list the job title and dates of your UPS package handler employment.
• Include a list of your duties and responsibilities.
• Make sure to highlight the physical skills you possess such as lifting, loading and unloading packages.
• Mention the type of equipment you have operated, such as forklifts, pallet jacks, and conveyors.
• Highlight your ability to work efficiently and adhere to safety protocols.
• Showcase your ability to work quickly and accurately.
• Demonstrate your familiarity with shipping labels, tracking systems and other storage tools.
• List any extra certifications gained, such as First Aid or Hazardous Materials Handling.

By following these tips and accurately listing your UPS package handler skills, you can greatly increase your chances of getting the job you want.

What skills should I put on my resume for UPS Package Handler?

If you are applying for a UPS Package Handler position, you want to make sure your resume is tailored to the job description. A few skills you should list on your resume include:

• Manual Labor: Being a Package Handler requires a great deal of physical work, so make sure your resume demonstrates you have the strength and endurance to handle the job. For example, you may want to mention any physical jobs you have done in the past, such as construction, yard work, and moving.
• Attention to Detail: As a Package Handler, you must be able to accurately sort and package items and handle paperwork. Make sure your resume reflects your ability to be detail-oriented and organized.
• Safety: UPS packages can be heavy, so it’s important that you understand the proper safety guidelines and procedures when lifting and moving packages. List any relevant safety training or certifications that you may have on your resume.
• Teamwork: As a Package Handler, you will be working alongside other employees and must be able to work cooperatively. Make sure your resume shows examples of your ability to collaborate with other people and follow instructions.

By including these skills on your resume, you will demonstrate to potential employers that you are the ideal candidate for the position.

Key takeaways for an UPS Package Handler resume

As a package handler for UPS, it’s important to make sure your resume stands out from the rest. Here are some key takeaways for writing your resume for a UPS package handler position:

• Focus on your experience. Package handlers need to be strong, agile and adept at lifting heavy packages. Be sure to highlight any previous experience you have with physical labor.
• Show your commitment. Package handlers need to be reliable and available to work any shift. Demonstrate your commitment to the job by listing any awards or recognition you have received for on-time attendance and staying within deadlines.
• Highlight your customer service skills. Package handlers need to be able to interact with customers in a professional manner. List any customer service awards or certifications you have received, such as “Customer Service Representative of the Month.”
• Show your efficiency. Package handlers need to be able to work quickly and efficiently. Demonstrate your ability to stay on time and finish tasks by listing any awards or recognition you have received for completing projects ahead of schedule.
• Indicate your technical proficiency. Package handlers need to be comfortable with computers and scanners. List any experience you have with operating UPS scanning equipment, as well as any other computer software you are familiar with.

By following these key takeaways, you can ensure that your resume stands out from the rest and help you land your dream job as a UPS package handler.

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Top 12 UPS Driver Skills to Put on Your Resume

In the competitive world of delivery and logistics, standing out as a UPS driver requires showcasing a unique set of skills on your resume. Highlighting the top abilities that demonstrate your efficiency, safety awareness, and customer service prowess can significantly elevate your application, setting the stage for a successful career in this fast-paced industry.

UPS Driver Skills

• Time Management
• GPS Navigation
• Safety Compliance
• Vehicle Maintenance
• Package Handling
• Customer Service
• Route Planning
• DIAD (Delivery Information Acquisition Device)
• Physical Stamina
• Hazardous Materials
• Defensive Driving
• ORION (On-Road Integrated Optimization and Navigation)

1. Time Management

Time management for a UPS driver involves efficiently organizing and executing delivery schedules and routes to ensure all packages are delivered on time while optimizing driving routes and handling unforeseen delays or issues.

Why It's Important

Time management is crucial for a UPS driver as it ensures efficient delivery schedules, maximizes the number of deliveries completed within a day, reduces fuel consumption and overtime costs, and enhances customer satisfaction through timely deliveries.

How to Improve Time Management Skills

Improving time management, especially for a UPS driver, involves prioritizing tasks, planning routes efficiently, and minimizing distractions. Here are concise tips:

Prioritize Deliveries : Focus on the urgency and location. Utilize tools like Google Maps for planning optimal routes.

Efficient Route Planning : Use route optimization software like Route4Me to find the most efficient path, saving time and fuel.

Limit Distractions : Allocate specific times for breaks and avoid checking your phone constantly.

Stay Organized : Keep your delivery packages and paperwork well-organized. Tools like Evernote can help manage schedules and notes electronically.

Adapt and Adjust : Be flexible and ready to adjust your plan based on traffic or delivery changes.

Implementing these strategies will help enhance time management skills, leading to more effective and efficient delivery operations.

How to Display Time Management Skills on Your Resume

2. GPS Navigation

GPS Navigation is a system that uses satellite signals to provide real-time location and direction information, helping a UPS driver efficiently find and navigate the best routes to deliver packages.

GPS navigation is crucial for a UPS driver as it ensures efficient route planning, timely deliveries, and accurate tracking, significantly enhancing productivity and customer satisfaction.

How to Improve GPS Navigation Skills

To enhance GPS navigation for a UPS driver, focus on:

Updating Maps Regularly : Use applications that frequently update maps for the most current road information ( Google Maps ).

Real-time Traffic Updates : Opt for GPS services with live traffic data to avoid delays ( Waze ).

Custom Route Planning : Use route planners designed for delivery drivers to optimize multiple stops efficiently ( Circuit Route Planner ).

Voice Navigation : Choose systems offering clear, hands-free instructions to maintain focus on the road.

GPS Hardware Accuracy : Ensure the GPS device or smartphone has high sensitivity and accuracy for reliable navigation.

Offline Maps : Download maps for offline use in areas with poor cellular service ( HERE WeGo ).

By integrating these strategies, a UPS driver can achieve more efficient and reliable navigation.

How to Display GPS Navigation Skills on Your Resume

3. Safety Compliance

Safety compliance for a UPS driver involves adhering to established safety standards and regulations to ensure their own safety, the safety of the public, and the security of packages during transportation. This includes following traffic laws, proper handling of packages, using safety equipment, and completing safety training programs.

Safety compliance is crucial for a UPS driver to ensure personal safety, minimize the risk of accidents, protect public safety, maintain the integrity of deliveries, and adhere to legal and company-specific regulations, ultimately supporting a secure and efficient delivery process.

How to Improve Safety Compliance Skills

Improving safety compliance for a UPS driver involves a multi-faceted approach focused on training, vehicle maintenance, and adherence to safety regulations. Here’s a concise guide:

Regular Training: Ensure drivers participate in ongoing safety training programs to stay updated on best practices and safety protocols.

Vehicle Maintenance: Regularly inspect and maintain vehicles to prevent mechanical failures that could lead to accidents.

Safety Equipment: Equip vehicles with necessary safety equipment and ensure drivers use personal protective equipment as required.

Adherence to Regulations: Follow all road safety regulations , including speed limits, rest breaks, and load securing guidelines, to minimize risks.

Technology Use: Leverage safety technologies like vehicle telematics, dash cams, and GPS navigation to monitor and improve driving habits.

Encourage Reporting: Create an environment where drivers feel comfortable reporting safety concerns without fear of retaliation, allowing for proactive risk management.

By implementing these steps, UPS drivers can enhance their safety compliance, contributing to a safer work environment and roadways for everyone.

How to Display Safety Compliance Skills on Your Resume

4. Vehicle Maintenance

Vehicle maintenance for a UPS driver involves regularly checking and servicing their delivery vehicle to ensure safe and efficient operation, including tasks like oil changes, tire rotations, brake inspections, and addressing any mechanical issues.

Vehicle maintenance is crucial for a UPS driver to ensure safety, minimize unexpected breakdowns, enhance fuel efficiency, prolong vehicle lifespan, and maintain reliable delivery schedules.

How to Improve Vehicle Maintenance Skills

Improving vehicle maintenance, especially for a UPS driver, involves regular checks and timely interventions to ensure safety, efficiency, and longevity of the vehicle. Follow these concise tips:

Regular Inspections: Conduct daily pre-trip inspections to identify any immediate issues with tires, lights, brakes, and fluid levels.

Scheduled Maintenance: Adhere to the vehicle's maintenance schedule for oil changes, tire rotations, and other routine services to prevent breakdowns.

Tire Care: Regularly check tire pressure and tread depth. Follow NHTSA guidelines for tire maintenance and replacement.

Cleanliness: Keep the vehicle clean, both inside and out, to prevent rust and ensure operational controls are free of debris.

Fuel Efficiency: Practice fuel-efficient driving (e.g., gentle acceleration and braking) to reduce wear and save on fuel costs.

Record Keeping: Maintain a detailed record of all maintenance and repairs to track the vehicle's health and anticipate future needs.

Professional Inspections: Schedule annual inspections by a professional to catch any issues that may not be obvious during daily checks.

By following these steps, you can enhance the performance and extend the lifespan of your vehicle, ensuring you remain safe and efficient on the road.

How to Display Vehicle Maintenance Skills on Your Resume

5. Package Handling

Package handling for a UPS driver involves the collection, transportation, and delivery of packages to specified destinations while ensuring their safety and timely arrival.

Package handling is crucial for a UPS driver as it ensures the safe and timely delivery of parcels, maintains customer satisfaction, and minimizes the risk of damage or loss, thereby upholding the company's reputation and reliability.

How to Improve Package Handling Skills

Improving package handling, especially for a UPS driver, involves adopting strategies aimed at increasing efficiency, reducing damage, and ensuring customer satisfaction. Here are concise tips:

Proper Lifting Techniques : Always employ ergonomic lifting techniques to avoid injuries. This includes bending your knees and keeping your back straight while lifting.

Use of Tools : Utilize tools and equipment like hand trucks or dollies to move heavy or bulky packages, reducing strain and risk of damage.

Secure Packaging : Encourage or use secure packaging methods. Proper packaging guidelines can prevent damage during transit.

Route Optimization : Employ route optimization software or apps to plan your delivery route efficiently, saving time and reducing package handling. UPS My Choice® for business is one such tool.

Regular Vehicle Maintenance : Ensure the delivery vehicle is regularly checked and maintained. Proper vehicle condition can prevent accidents and package mishandling. UPS AutoCare offers insights into vehicle care.

Customer Communication : Effective communication with customers about expected delivery times or delays can help in managing their expectations and ensuring smoother deliveries. UPS drivers can benefit from UPS My Choice® for timely updates.

Continuous Training : Stay updated with the latest best practices in package handling and delivery by participating in ongoing training programs offered by UPS.

By focusing on these areas, UPS drivers can significantly improve their package handling processes, leading to better efficiency, fewer damages, and higher customer satisfaction.

How to Display Package Handling Skills on Your Resume

6. Customer Service

Customer service for a UPS driver involves timely and accurate delivery of packages, addressing recipients' queries or concerns, ensuring the safe handling of items, and providing a friendly and professional interaction with customers.

Customer service is crucial for a UPS driver as it directly influences customer satisfaction, fosters loyalty, and enhances the company's reputation, ensuring repeat business and positive word-of-mouth referrals.

How to Improve Customer Service Skills

Improving customer service as a UPS driver involves a few key strategies focused on enhancing the delivery experience for the customer. Here are concise tips:

Prompt Deliveries : Strive to deliver packages on time. Plan your route efficiently to minimize delays. UPS My Choice® can help customers track their packages in real-time.

Effective Communication : Maintain clear communication with customers, especially if there are delays or issues. Use the UPS Mobile™ App for updates and notifications.

Professionalism : Always interact with customers professionally, with courtesy and respect. Dress neatly and maintain a positive attitude.

Feedback : Encourage and listen to customer feedback. This can be done through direct communication or via the UPS feedback system.

Problem Solving : Be prepared to solve problems on the spot. If a customer isn’t home, follow their pre-set delivery preferences or use your judgement for a safe delivery spot.

By focusing on these strategies, a UPS driver can significantly improve the customer service experience.

How to Display Customer Service Skills on Your Resume

7. Route Planning

Route planning for a UPS driver involves determining the most efficient and effective sequence of stops for delivering packages, considering factors such as location, delivery windows, traffic conditions, and package priorities, to ensure timely and cost-effective deliveries.

Route planning is crucial for a UPS driver as it optimizes delivery efficiency, reduces fuel consumption, minimizes driving time, and ensures timely deliveries, ultimately improving customer satisfaction and operational costs.

How to Improve Route Planning Skills

To improve route planning for a UPS driver, consider the following steps:

Leverage Technology : Use advanced route planning software like UPS's own ORION (On-Road Integrated Optimization and Navigation) to optimize delivery routes, considering traffic, weather, and delivery priorities.

Pre-Load Planning : Organize packages in the delivery vehicle based on the delivery sequence. This guide on loading delivery vehicles can help understand the basics of efficient loading.

Real-Time Adjustments : Utilize apps like Waze for real-time traffic updates to adjust routes on the go.

Customer Communication : Tools like UPS My Choice® allow for dynamic routing by updating delivery preferences, potentially streamlining delivery routes.

Regular Reviews : Continually assess and review routes for efficiency improvements based on historical data and driver feedback.

By integrating technology, planning strategically, and adapting to real-time information, UPS drivers can significantly enhance their route planning efficiency.

How to Display Route Planning Skills on Your Resume

8. DIAD (Delivery Information Acquisition Device)

The DIAD (Delivery Information Acquisition Device) is a handheld electronic device used by UPS drivers to track and manage package deliveries, capturing signatures, providing route information, and ensuring real-time data communication with UPS's global network.

The DIAD is crucial for UPS drivers as it streamlines package tracking, delivery confirmation, and route navigation, improving efficiency and customer service.

How to Improve DIAD (Delivery Information Acquisition Device) Skills

Improving the Delivery Information Acquisition Device (DIAD) for a UPS driver involves enhancing hardware durability, software efficiency, and user interface intuitiveness. Here are concise suggestions:

Hardware Durability : Integrate more robust materials and shock-absorbent designs to withstand drops and harsh weather conditions. Corning Gorilla Glass could be used for the screen to prevent damage from falls.

Software Efficiency : Optimize software for faster data processing and incorporate predictive text and voice recognition features to expedite data entry. Utilizing machine learning algorithms can improve route optimization and package tracking.

User Interface : Simplify the UI for ease of use, with clear, large buttons and an intuitive layout. Integrating user experience design principles can significantly enhance usability.

Battery Life : Improve battery technology, perhaps through the use of lithium-sulfur batteries, to extend operational hours.

Connectivity : Ensure consistent and fast data transmission by upgrading to 5G technology for real-time tracking and communication.

By focusing on these key areas, the DIAD can be significantly improved to enhance the operational efficiency and satisfaction of UPS drivers.

How to Display DIAD (Delivery Information Acquisition Device) Skills on Your Resume

9. Physical Stamina

Physical stamina refers to the ability of a UPS driver to sustain prolonged physical effort, enabling them to efficiently handle tasks like lifting, carrying, loading, and unloading packages throughout their workday without excessive fatigue.

Physical stamina is crucial for a UPS driver due to the demands of continuously lifting, carrying, and delivering heavy packages, navigating through various terrains, and maintaining a fast-paced work schedule, ensuring timely and efficient delivery services.

How to Improve Physical Stamina Skills

To improve physical stamina, especially for a UPS driver, focus on these key strategies:

Regular Cardiovascular Exercise: Engage in activities like running, cycling, or swimming to increase heart endurance. Mayo Clinic suggests aiming for at least 150 minutes of moderate aerobic activity or 75 minutes of vigorous activity per week.

Strength Training: Incorporate full-body workouts 2-3 times a week to build muscle endurance. American Council on Exercise provides guidance on getting started.

Proper Nutrition: Fuel your body with a balanced diet rich in proteins, carbohydrates, and healthy fats. The Academy of Nutrition and Dietetics offers tips on what to eat before and after workouts.

Adequate Hydration: Stay hydrated by drinking water throughout the day, especially before, during, and after workouts. CDC’s hydration recommendations can guide your water intake.

Sufficient Rest: Ensure you get 7-9 hours of sleep per night and incorporate rest days to allow your body to recover. National Sleep Foundation highlights the importance of sleep for recovery.

Stress Management: Employ techniques such as deep breathing, yoga, or meditation to reduce stress levels, which can impact your energy and stamina. Explore methods with HelpGuide .

By consistently applying these strategies, you can gradually increase your physical stamina, making your role as a UPS driver more manageable.

How to Display Physical Stamina Skills on Your Resume

10. Hazardous Materials

Hazardous materials, in the context of a UPS driver, refer to substances or items that pose risks to health, safety, property, or the environment during transportation, requiring special handling, packaging, and documentation.

Hazardous materials handling is crucial for a UPS driver to ensure safe and compliant transportation, prevent accidents, protect the environment, and avoid legal penalties.

How to Improve Hazardous Materials Skills

Improving hazardous materials handling as a UPS Driver involves:

Education: Regularly update your knowledge on hazardous materials regulations through DOT’s Hazardous Materials Training and UPS's online training resources.

Proper Packaging: Follow UPS's Packaging Guidelines for Shipping Hazardous Materials to ensure safety.

Labeling and Documentation: Accurately label packages and complete necessary documentation as outlined in UPS's Hazardous Materials Shipping Guide.

Emergency Preparedness: Familiarize yourself with emergency procedures and have access to Emergency Response Information .

Inspection: Conduct pre-trip inspections, ensuring hazardous materials are properly secured, as recommended in the Federal Motor Carrier Safety Regulations (FMCSR) .

By focusing on these areas, UPS drivers can enhance the safety and efficiency of hazardous materials transport.

How to Display Hazardous Materials Skills on Your Resume

11. Defensive Driving

Defensive driving for a UPS driver involves anticipating potential hazards, maintaining awareness of surrounding traffic and conditions, and making safe, proactive decisions to prevent accidents while ensuring timely deliveries.

Defensive driving is crucial for UPS drivers to prevent accidents, minimize risks on the road, and ensure the safety of the driver, the public, and the packages being delivered. It helps in anticipating potential hazards, making informed decisions, and reacting promptly to unpredictable behaviors of other road users or adverse driving conditions.

How to Improve Defensive Driving Skills

Improving defensive driving, especially for a UPS driver, involves enhancing awareness, anticipation, and safety on the road. Here are concise tips:

Stay Focused : Avoid distractions such as mobile devices. Stay focused on the road .

Maintain Safe Distance : Keep a safe distance from the vehicle in front of you to react in time. Follow the 3-second rule.

Anticipate Hazards : Expect the unexpected from other drivers and pedestrians. Be prepared for surprises.

Adapt to Conditions : Adjust your speed and driving style to weather and road conditions. Learn about driving in various conditions .

Know Your Vehicle : Understand the size, blind spots, and limitations of your UPS vehicle. Vehicle handling tips .

Regular Maintenance Checks : Ensure your vehicle is in good condition. Pre-trip inspection guidelines .

Use Turn Signals : Communicate your intentions to others on the road. Importance of signaling .

Wear Your Seatbelt : Always buckle up for safety. Seatbelt safety facts .

Attend Defensive Driving Courses : Regularly update your skills. Find courses at National Safety Council.

Stay Calm : Keep a cool head, even in stressful situations. Stress management for drivers .

By implementing these strategies, UPS drivers can significantly improve their defensive driving skills, contributing to safer roads for everyone.

How to Display Defensive Driving Skills on Your Resume

12. ORION (On-Road Integrated Optimization and Navigation)

ORION (On-Road Integrated Optimization and Navigation) is a route optimization software developed by UPS to provide its drivers with the most efficient delivery routes, reducing mileage and fuel consumption while improving delivery times and service.

ORION is important for a UPS driver because it optimizes delivery routes to reduce driving time and fuel consumption, ensuring faster deliveries and lower operational costs.

How to Improve ORION (On-Road Integrated Optimization and Navigation) Skills

Improving ORION (On-Road Integrated Optimization and Navigation) for a UPS driver involves enhancing route optimization, real-time data integration, user interface design, and driver feedback mechanisms. Here are concise strategies:

Enhance Route Optimization : Implement advanced algorithms that consider more variables (e.g., traffic patterns, weather conditions) for dynamic routing. Machine Learning for Route Optimization offers insights into how these technologies can be applied.

Real-time Data Integration : Incorporate real-time data feeds for traffic, weather, and delivery changes to adjust routes on the fly. Real-Time Traffic Management provides an overview of integrating such data.

Improve User Interface : Streamline the user interface for easier navigation and quick access to important information. Usability principles from Nielsen Norman Group can guide these enhancements.

Implement Driver Feedback Mechanisms : Develop a system for drivers to provide feedback on route efficiency and system usability, incorporating this data to refine ORION continuously. Collecting and Using Customer Feedback highlights methods and tools for gathering actionable insights.

By focusing on these areas, ORION can become more adaptive, user-friendly, and efficient, ultimately improving the delivery experience for UPS drivers and customers alike.

How to Display ORION (On-Road Integrated Optimization and Navigation) Skills on Your Resume

Related Career Skills

• Driver Helper
• Driver Recruiter
• Truck Driver
• Company Driver
• Delivery Driver

UPS Driver Helper Resume Samples

A UPS Driver Helper will render assistance to the UPS driver by undertaking various tasks except for driving. Such tasks are listed on the UPS Driver Helper Resume as follows – loading and unloading the truck , collecting payments, doing paperwork, cleaning and maintaining the condition of the vehicle, communicating with dispatchers, handling customer complaints; checking the day’s work orders; securing packages; mapping shortest route for the driver, providing support to the driver in locating addresses; and delivering the order to the customer.

Job assets for this post include the following – stamina, customer focus, strong communication, and interpersonal skills, attention to details; well-versed in using both GPS and standard maps; the ability to handle untoward incidents; and physically strong to lift and carry heavy packages. A high school diploma is the only requirement associated with this role.

• Resume Samples
• UPS Driver Helper

UPS Driver Helper Resume

Objective : Excellent Customer Service and Childcare skills with the ability to please customers while maintaining company policies. Organized who pays strict attention to detail.

Skills : Goal - Oriented, Problem Solving Skills.

Description :

• Obtained signed receipts for registered, certified, and Packages; collect associated charges, and complete any necessary paperwork.
• Sorted packages for delivery, arranging it in delivery sequence.
• Delivered packages to residences and business establishments along specified routes by walking and/or driving.
• Returned with packages collected from homes and businesses Record address changes and redirect packages for those addresses.
• Held packages for customers who are away from delivery locations.
• Bundled packages in preparation for delivery or transportation to relay boxes.
• Leaved notices telling patrons where to collect packages that could not be delivered.

UPS Driver Helper I Resume

Objective : Experience in using power handling equipment and stocking of inventory. Have strong problem solving skills and very friendly and courteous.

Skills : Cooking, Driving, Warehouse.

• Practiced safe working habits for being on the road - Delivered customers' packages in a friendly, timely manner.
• Carried out orders from the driver to help assist them in any way.
• Learned to use the UPS to die. Understand the addresses and community layouts.
• Allowed to make multiple deliveries without going back to the truck after every house or business.
• Delivered packages on such a beautiful holiday Door to Door.
• Accurately navigated through neighborhoods and deliver packages.
• Memorized street addresses and read shipping labels.

Jr. UPS Driver Helper Resume

Objective : Employed position where can apply customer service skills and knowledge of practice. Obtain a reliable track and personal characteristics.

Skills : Customer Service, Management, Sales, Cooking.

• Assisted the main driver for the company in delivering packages.
• Scanned boxes and learning drivers route. Given multiple tasks to assist drivers in package delivery.
• Learned beginner scanner as well as the driver's scanner to help accomplish goals.
• Able to do multitask and show speed and agility at work, and delivering them to customers.
• Learned different areas of Trotwood and meet great people.
• Handled boxes ranging from pounds during holiday peak season.
• Delivered mail to the largest community in Charlotte.

UPS Driver Helper II Resume

Headline : Deliver world-class customer service to all customers with a positive attitude. UPS Driver Helper is responsible for the daily delivery of packages and parcels to customers. They are also responsible for customer service, training, and customer relations.

Skills : Listening Skills, Goal Oriented.

• Loaded and unloaded trailers and trucks. Made an Impression as a hard-working, reliable, friendly team player.
• Helped deliver packages. Scanned all incoming and outgoing mail and packages.
• Delivered mail and packages to residents, stores and office buildings, receiving signatures using signature pad when required.
• Worked in all weather conditions getting all mail and packages delivered in a timely manner in a fast pace environment.
• Worked at a fast-paced environment, delivering packages before committed time.
• Provided great customer service while working as a team.
• Assisted the driver of the UPS truck by loading and unloading packages.

UPS Driver Helper/Executive Resume

Objective : To obtain a position where can grow professionally, while continuing education at State University System.

Skills : Photoshop, Critical Thinking.

• Arrived pre-determine or multiple destinations Follow all pedestrian laws.
• Automated programs or formats Prepared for delivers.
• Organized merchandise by street address name and followed by street address number.
• Followed all delivery package safety rules by UPS Greet Customers and their concerns.
• Followed California labor laws of meal breaks and breaks.
• Reported Damage merchandise and scan all merchandise.
• Helped driver deliver packages. Got offered further employment.

Headline : Ability Summary Have extensive customer service skills that have attained through the workforce. Responsible for maintaining high levels of professionalism and courtesy while interacting with customers.

Skills : Organizing Skills, Management.

• Delivered time-sensitive packages and mail to apartment buildings and suburban homes.
• Trucked daily consisting anywhere from 30-100 pounds of boxes.
• Helped to load recycling materials onto the bins aboard the truck.
• Helped in unloading trucks at the site and keeping it clean.
• Ensured the safe and efficient delivery of products to the customers.
• Maintained professional communication with clients.
• Helped the driver deliver packages to the house in the far northeast.

UPS Driver Helper/Analyst Resume

Objective : Talented and aspiring Account Executive possessing an in-depth knowledge of all aspects of job, as well as an advanced understanding of how to perform under pressure and meet goals.

Skills : Communication Skills, Analytical Skills.

• Assisted in delivering packages to their assigned destinations.
• Responsible for lifting, lowering, and delivering packages weighing 0lbs to 70 lbs.
• Responsible for scanned packages and acquiring signatures from customers.
• Maintained respectful and professional communication with customers.
• Guaranteed safe and efficient delivery of products to customers.
• Delivered packages to customers, Skills Used Strength, alertness.
• Unloaded trailers and Delivering packages.

Associate UPS Driver Helper Resume

Headline : Assist with the coordination of packages delivery, organization and ensure timely delivery. Customer service representatives will perform customer relations and sales calls with customers in a professional manner.

Skills : Customer Service, Technical Skills.

• Tracked time spent on assignments each day for productivity reporting.
• Picked up incoming stock and delivered materials to designated locations.
• Enforced the on-time shipment of products to create exceptional customer experiences.
• Loaded and unloaded 1 delivery van per shift.
• Verified each delivery against shipping instructions before delivering to customers.
• Contacted customers prior to delivery to confirm and coordinate delivery times.
• Loaded truck and properly secured items to prevent damage during transportation.

Lead UPS Driver Helper Resume

Headline : To secure a professional position with highly motivated, dynamic personality, exceptional customer service, telephone, verbal and written communication experience in all areas.

Skills : Sales Operations, Analytical Skills.

• Helped the driver that was assigned to deliver and unload packages every day.
• Scanned the packages before you deliver them.
• Completed the task quickly, Also That complete task would not get done.
• Worked always key because the driver couldn't leave without being with them.
• Moved at a fast pace and also lift heavier than normal weight packages.
• Helped the driver deliver packages from house to house.
• Delivered packages Skills Used Proper ways to handle packages, safety.

Asst. UPS Driver Helper Resume

Objective : Crew Member offering a positive attitude and flexible schedule and willing to travel . Works well in groups independently an with others as a team.

Skills : Problem Solving Skills, Management.

• Helped the driver with deliveries. It made it much easier to get the deliveries delivered on time.
• Sorted out deliveries by early delivery drop off from late delivery drop off.
• Got up early to organize the boxes so the driver wouldn't have to do it on his own.
• Learned how to organize deliveries according to the delivery route thus learning organization skills.
• Continuously get in and out of the driver's vehicle, go up many driveways.
• Helped the drive deliver packages.
• Learned the more quickly get out the packages then will get done faster.

Summary : Proven record in providing Verizon Communication customers with excellent customer service support. Assisting customers with all their needs, including but not limited to: groceries, toys, clothing and other household items.

Skills : Customer Service, Stocking.

• Delivered customer packages. Always putting your job as a top priority.
• Worked on-time and ready to work hard and efficiently enough to complete the job quickly and accurately.
• Able to complete a project on a daily basis.
• Worked to satisfied our customers. Adapted very quickly to accomplish work duties.
• Able to perform services to go beyond expectations.
• Placed presents on people's doorsteps.
• Learned to work at a fast pace. Assisted driver with all duties.

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What Does a Ups Driver Helper Do?

Find out what a Ups Driver Helper does, how to get this job, salary information, and what it takes to succeed as a Ups Driver Helper.

The role of a UPS Driver Helper is designed to support the seamless delivery of packages to customers. Working closely with UPS drivers, individuals in this position play a supportive role in ensuring that the delivery process is efficient and effective. They assist in the loading and unloading of packages, help in navigating routes, and ensure that packages are delivered to the right recipients in a timely manner. This position requires a strong sense of teamwork, as collaboration with the driver is essential for meeting the day’s delivery goals. The UPS Driver Helper position is an opportunity to contribute to the overall satisfaction of customers, ensuring that their expectations for prompt and accurate deliveries are met.

Ups Driver Helper Job Duties

• Assist in loading and unloading packages from the delivery vehicle, ensuring proper handling and care of all items.
• Navigate the delivery route alongside the UPS driver, providing directions and optimizing delivery sequences for efficiency.
• Deliver packages to customers’ doorsteps or designated locations, obtaining signatures or electronic proof of delivery when required.
• Communicate effectively with customers, addressing any concerns or questions regarding their delivery in a professional manner.
• Perform daily vehicle safety checks alongside the UPS driver, ensuring the delivery vehicle is in proper working condition before starting the route.
• Adjust to varying weather conditions and physical demands of the job, maintaining high performance and safety standards.
• Collaborate with the UPS driver to manage time effectively, ensuring all packages are delivered within the scheduled delivery window.
• Participate in training sessions and safety meetings, adhering to UPS’s policies and procedures to maintain a safe and productive work environment.

Ups Driver Helper Salary & Outlook

Factors influencing a UPS Driver Helper’s salary include experience level, seasonal demand, hours worked (overtime eligibility), and performance efficiency. Union membership and negotiated contracts also play a significant role, as well as the specific duties assigned, which can vary based on the package volume and delivery complexity.

• Median Annual Salary: $43,575 ($20.95/hour)
• Top 10% Annual Salary: $70,500 ($33.89/hour)

The employment of UPS driver helpers is expected to grow at an average rate over the next decade.

This growth is driven by the increasing demand for e-commerce, leading to more package deliveries. UPS Driver Helpers are essential for efficiently handling the surge in parcels, ensuring timely deliveries during peak seasons and supporting drivers with navigation and package handling, thus maintaining customer satisfaction and operational efficiency.

Ups Driver Helper Job Requirements

Education: A UPS Driver Helper typically holds a high school diploma, with coursework emphasizing physical education, basic mathematics, and communication skills. These classes foster the stamina, numerical proficiency, and interpersonal abilities crucial for the role. While specific majors are not required, a focus on general education courses that enhance physical fitness, logistical understanding, and customer service aptitude is beneficial. This educational background supports the demands of package handling and delivery coordination inherent in the position.

Experience: UPS Driver Helpers primarily require physical stamina and the ability to handle packages efficiently. While many come with no prior experience, a significant portion have some background in logistics, delivery, or customer service roles. On-the-job training is a key component, equipping new hires with the necessary skills to navigate routes, manage deliveries, and ensure customer satisfaction. Training programs may also cover safety protocols and proper handling techniques, ensuring a smooth transition into the role regardless of previous experience.

Certifications & Licenses: No specific certifications or licenses are typically required for the job of a UPS Driver Helper.

Ups Driver Helper Skills

Package Handling: Loading and unloading packages from vehicles with care ensures that deliveries are made on time and goods remain undamaged. UPS Driver Helpers must organize parcels within the delivery truck efficiently to make the best use of space and keep packages secure during transit.

Delivery Efficiency: UPS Driver Helpers need to manage their time and plan routes effectively to increase the number of deliveries they can complete each shift. Adapting quickly to daily variables like traffic conditions and package volume is necessary for maintaining prompt delivery schedules across various routes.

Safety Protocols: Following strict safety guidelines is crucial for the health of UPS Driver Helpers and the communities they serve. This includes employing proper lifting techniques and handling packages securely to reduce the risk of accidents and injuries, ensuring a seamless delivery process.

Customer Interaction: Interacting with customers in a friendly and professional manner is a significant part of a UPS Driver Helper’s role. They must address any concerns and ensure a positive service experience, requiring flexibility to meet the needs of different customers and situations with patience and professionalism.

Navigation Assistance: Assisting the driver with navigating through optimal routes and avoiding traffic delays is essential for maintaining timely deliveries and pickups in diverse geographic areas. A deep understanding of local streets and the ability to swiftly adjust plans is necessary to keep the delivery schedule on track.

Time Management: Balancing the delivery schedule and quickly responding to unforeseen delays or changes is critical for ensuring that packages are delivered on time. Effective prioritization and workload management are key to satisfying both drivers and customers.

Ups Driver Helper Work Environment

A UPS Driver Helper operates in a dynamic, physically demanding environment, primarily outdoors, assisting with package deliveries. The workspace is not fixed, moving from the delivery vehicle to various drop-off locations. Tools and equipment are straightforward, involving handling devices for packages.

Work hours can be variable, often aligning with the busiest delivery periods, requiring flexibility. The dress code includes company-provided uniforms for easy identification and safety. The role is characterized by a high level of physical activity and requires adherence to safety protocols to minimize risks associated with manual handling and road safety.

The pace is fast, dictated by delivery schedules and volumes, with noise levels varying across different locations. Interaction is a constant, both with the driver and recipients, fostering a team-oriented atmosphere. Despite the demanding nature of the job, it offers an entry point into the logistics field, with potential for career progression within the company. UPS’s structure supports this role with training and development opportunities, emphasizing efficiency and customer service.

Advancement Prospects

A UPS Driver Helper can advance to a full-time Package Delivery Driver, a role that offers higher pay and more responsibilities. Achieving this requires demonstrating reliability, efficiency, and strong customer service skills during peak delivery periods.

With further experience, one might progress to a UPS Driver Supervisor position, overseeing operations and managing a team of drivers. This role demands leadership qualities and an in-depth understanding of UPS’s delivery processes.

Ultimately, ambitious individuals could aim for higher management positions within the company, such as Operations Manager or even District Manager, which involve strategic planning and operational oversight. Success in these roles is contingent upon a proven track record of leadership, operational excellence, and the ability to drive results within the company’s framework.

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