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  • Coronavirus (COVID-19) | Drugs

Ensuring the Safety of Patients in Clinical Trials Studying Investigational New Drugs to Prevent or Treat COVID-19

Fda’s role in reviewing research proposals for patient safety.

FDA has a critical role in ensuring the safety of patients in clinical trials studying drugs or biological products for the prevention or treatment of COVID-19 that require an investigational new drug (IND) application.

Many sponsors are providing clinical trial proposals to FDA for COVID-19 therapies before submitting an IND application. FDA has evaluated and responded to hundreds of these study proposals and questions from sponsors through this process. More information is available on the Coronavirus Treatment Acceleration Program (CTAP) webpage .  As part of its review, FDA identifies any safety concerns that the sponsor must adequately address in the IND application before proceeding with a clinical trial. 

Once a sponsor submits an IND application, FDA may determine that sufficient information has been provided to allow the trial to proceed (issuing a “Safe to Proceed” letter), or, if there is insufficient support to assure patient safety, or if there are safety concerns, FDA can issue a “clinical hold” to prevent a proposed trial from starting. This is to assure that subjects are not exposed to an unreasonable and significant risk of illness or injury. More information is available on CDER’s IND Application Procedures: Clinical Hold webpage . FDA has evaluated numerous IND applications for COVID-19 therapies and in some cases, due to patient safety concerns, issued a clinical hold to prevent a trial from proceeding.

FDA has been careful to assess whether proposed COVID-19 therapies in research proposals have potential safety concerns that might exacerbate the most serious and life-threatening symptoms of COVID-19 patients, such as respiratory adverse effects or pro-inflammatory immune response.

Examples of Patient Safety Concerns

Some examples of safety concerns identified by FDA in COVID-19 therapy proposals include:

  • For example, serious pre-clinical safety signals of a drug’s toxic effect were found in animal studies at a level that patients in the trial might be exposed to.
  • These safety concerns included therapies that can amplify cytokine release syndrome (a severe inflammatory response in the body that can lead to respiratory failure, organ failure and death) in a disease where patients were already at increased risk of this serious complication.
  • For a new drug or biological product, insufficient information was provided about the product’s characteristics or how it is manufactured to allow FDA to assess the risks to subjects of the proposed study   

Types of Research Proposals Not Allowed to Proceed

Some of the proposals that FDA has not allowed to proceed because of a lack of any plausible scientific basis for use in preventing or treating COVID-19 virus or symptoms, and which may expose the patient to significant known risks of the drug include proposed interventions with:

  • Known toxic substances
  • Botanical substances (e.g., plant materials, algae, mushrooms)
  • Drugs or biological products approved for other indications without any plausible scientific basis for use in preventing or treating the virus or COVID-19 virus or symptoms, and which may expose the patient to significant known risks of the drug

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Engaging patients and stakeholders in research proposal review: the patient-centered outcomes research institute

  • PMID: 25023251
  • DOI: 10.7326/M13-2412

The inaugural round of merit review for the Patient-Centered Outcomes Research Institute (PCORI) in November 2012 included patients and other stakeholders, as well as scientists. This article examines relationships among scores of the 3 reviewer types, changes in scoring after in-person discussion, and the effect of inclusion of patient and stakeholder reviewers on the review process. In the first phase, 363 scientists scored 480 applications. In the second phase, 59 scientists, 21 patients, and 31 stakeholders provided a "prediscussion" score and a final "postdiscussion" score after an in-person meeting for applications. Bland-Altman plots were used to characterize levels of agreement among and within reviewer types before and after discussion. Before discussion, there was little agreement among average scores given by the 4 lead scientific reviewers and patient and stakeholder reviewers. After discussion, the 4 primary reviewers showed mild convergence in their scores, and the 21-member panel came to a much stronger agreement. Of the 25 awards with the best (and lowest) scores after phase 2, only 13 had ranked in the top 25 after the phase 1 review by scientists. Five percent of the 480 proposals submitted were funded. The authors conclude that patient and stakeholder reviewers brought different perspectives to the review process but that in-person discussion led to closer agreement among reviewer types. It is not yet known whether these conclusions are generalizable to future rounds of peer review. Future work would benefit from additional data collection for evaluation purposes and from long-term evaluation of the effect on the funded research.

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  • Research article
  • Open access
  • Published: 17 May 2016

Patient and public involvement in patient safety research: a workshop to review patient information, minimise psychological risk and inform research

  • Dominic Furniss 1 ,
  • Ioanna Iacovides 1 ,
  • Imogen Lyons 1 ,
  • Ann Blandford 1 &
  • Bryony Dean Franklin 2 , 3  

Research Involvement and Engagement volume  2 , Article number:  19 ( 2016 ) Cite this article

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Patient safety is a growing research area. However, although patients and the public are increasingly involved in clinical research, there is little guidance on how best to involve patients in patient safety research. Here we focus on how patients can contribute to the design of patient safety research.

We conducted a workshop with patients as part of a project exploring errors and safety in the delivery of intravenous medication (medication given via a vein). The workshop was designed to explore how best to engage with hospital inpatients about these issues, to generate research topics, and to inform researchers about patients’ experiences. Nine patients participated, each of whom had previously received intravenous medication. Participants advised against using terms such as ‘error’; they also advocated caution when using terms such as ‘safety’ when describing the study to patients as this may worry some who had not thought about these issues before. We received thorough and useful feedback on our patient information sheets to ensure they were clear and understandable to patients. Patients also shared rich experiences with us about their treatment, which emphasised the need to extend our research focus to include a wider range of factors affecting quality and safety.

Patient safety has attracted increasing attention in recent years. This paper explores patients’ contributions to informing patient safety research at an early stage, within a project on intravenous infusion errors. Currently, there is little or no guidance on how best to involve patients and the wider public in shaping patient safety research, and indeed, whether such efforts are worthwhile.

We ran a 3-hour workshop involving nine patients with experience of intravenous therapy in the hospital setting. The first part explored patients’ experiences of intravenous therapy. We derived research questions from the resulting discussion through qualitative analysis. In the second part, patients were asked for feedback on patient information sheets considering both content and clarity, and on two potential approaches to framing our patient information: one that focused on research on safety and error, the other on quality improvement.

The workshop led to a thorough review of how we should engage with patients. Importantly, there was a clear steer away from terms such as ‘error’ and ‘safety’ that could worry patients. The experiences that patients revealed were also richer than we had anticipated, revealing different conceptions of how patients related to their treatment and care, their role in safety and use of medical devices, the different levels of information they preferred, and broader factors impacting perceptions of their care.

Involving patients at an early stage in patient safety research can be of great value. Our workshop highlighted sensitivities around potentially worrying patients about risks that they might not have considered previously, and how to address these. Patient representatives also emphasised a need to expand the focus of patient safety research beyond clinicians and error, to include factors affecting perceptions of quality and safety for patients more broadly.

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Patient safety and the role of patients

Patient safety is a global health issue [ 27 ]. The Institute of Medicine’s report To Err is Human estimated that between 44,000 and 98,000 Americans die each year due to medical error [ 13 ]. Even assuming the lower estimate, this suggests it is the eighth leading cause of death in America, with more people dying from medical error than motor vehicle accidents every year. Similarly grim statistics are contained within the NHS report An Organisation with a Memory, which estimates that around 1 in ten patients admitted to NHS hospitals will experience an adverse event [ 5 ]. Among these statistics are real stories of human tragedy. Increased awareness of unacceptable levels of preventable patient harm has led to global efforts to improve patient safety and increased research in this field [ 27 , 28 ].

Despite patients being the main stakeholder in their care, their potential contribution to patient safety was largely ignored until the turn of the millennium [ 26 ]. Such contributions could help with reaching an accurate diagnosis, choosing appropriate treatment plans, monitoring treatment and conditions, recognising and reporting adverse events, improving how incident reporting is handled, and putting pressure on policy makers to improve standards [ 15 , 26 ]. The patient’s potential contribution is particularly important because they and their families are the only people present along the entire continuum of care in which they engage with multiple healthcare providers from different disciplines, and sometimes from different facilities [ 27 ].

Patient participation and involvement in patient safety is sometimes seen as a single broad area [ 14 ]. However, it is important to distinguish between patients and the public participating in safety practices and involving patients in research on patient safety. For example, the former would include a patient confirming which limb a surgeon will operate on, whereas the latter would include patients advising researchers on the design of research studies. Previous research has investigated the role of patients in their own care and the co-production of patient safety in practice (e.g. [ 6 , 10 , 26 ]), but there is little published work on the patient’s role in shaping patient safety research.

The patient’s role in shaping patient safety research

With respect to the patient’s role in research activities, INVOLVE [ 11 ] outline the different types of role that patients and the public can have:

Participation - the traditional role of patients within research where they are the subject of research and provide data to be analysed.

Involvement – lay people actively working with researchers who seek help and advice on the design, management and/or conduct of research, which can also include their active involvement in data gathering and/or data analysis.

Engagement - dissemination of research findings and their implications to patients and the public.

In contrast to patient participation in their own safety, patient involvement in research focuses on helping to shape the research, e.g. prioritising research topics, informing how studies should be conducted, actually conducting data gathering and analysis, and giving advice on how to conduct engagement.

Current work on patient and public involvement (PPI) in research suggests there are few practical examples of how it can be conducted and its potential benefits [ 12 ]. Some positive PPI examples have been documented in response to threats of tokenism [ 24 ], which also include details of the ethical issues and practicalities of using community researchers and patients to gather data in hospital [ 9 , 21 ]. These studies demonstrate the value of PPI in their qualitative descriptions of context, experiential knowledge and contributions to the project [ 23 ].

Recognising the special sensitivities in patient safety research, the World Health Organization published advice on Ethical Issues in Patient Safety Research [ 28 ]. The absence of any reference to patient and public involvement (PPI) activities in this is notable. For example, they advise that a safety committee of expert clinicians could be set-up to advise on how to handle sensitive issues that arise during the conduct of the study, but they do not mention how PPI could also advise on ethical issues and how they can be addressed before the study begins. We explore the role PPI has to play in the early stages of patient safety research by 1) reviewing patient safety information and psychological risk; and 2) informing research topics and sensitizing researchers to patients’ experiences. These aims were shaped by early PPI feedback on our proposal for a project to explore errors and safety in the delivery of intravenous medication.

Reviewing psychological risk and patient safety information

When initially developing our research proposal, we sought informal feedback on our project plans from two patient representatives. One was a patient representative from an earlier related project and the other an acquaintance who had recently been an inpatient, both of whom had received intravenous therapy.

The feedback received at this stage raised potential issues about the conduct of the study. For example one of the patient representative giving feedback on our proposal said “ …for patients and relatives [the proposed project] contains too much information regarding hazards. The patients and relatives need to have complete confidence in the staff and equipment, almost blind faith in many instances ”. This caution against exposing patients to details about potential errors was in stark contrast to our desire to inform potential participants about the study in an open manner. We therefore wanted to explore how to approach patients about patient safety issues while minimising psychological risk. Psychological risk refers to the potential to have detrimental effects on the psychological state of the participant, e.g. raising concerns, anxieties and levels of stress.

The WHO [ 28 ] guidance notes: “ Psychological risks include the possibility that research participants will become emotionally distressed, fearful or anxious as a result of their participation. For example, studies that interview patients or families about harmful incidents that occurred previously or about their perceptions of the quality of care may cause them to question the quality of their medical providers and to become anxious. ” WHO ([ 28 ] p.15). To support this, Rhodes et al. [ 20 ] found that, during their research, many patients had not thought about any safety issues in depth until they were asked. One area where PPI could make a positive contribution to patient safety research is to review potential psychological risks and mitigating strategies from a patient’s perspective before the study begins. This has not been reported on before.

Typical PPI activities include reviewing patient information so it is written in plain English and more easily understood from a patient’s perspective. However, there are not many published accounts of this in practice, and no accounts of the special sensitivities associated with patient safety terminology. In their work with primary medical care patients Rhodes et al. [ 20 ] deliberately avoided framing their research questions in terms of ‘error’ and ‘harm’ and let patients introduce topics they considered relevant. However, published accounts of PPI advice in this area is lacking.

Informing research topics and sensitizing researchers to patients’ experiences

The initial informal patient feedback received on our project plans also encouraged us to investigate intravenous infusion practices from the patient’s perspective. For example, one of the patients providing feedback informed us that, “ patients have no idea of what is going on. […] I was told next to nothing about what was going on. ” We proposed to involve patients as participants in our research to investigate experiences of their intravenous infusion practices, both positive and negative. However, before doing that we wanted to use PPI to help focus our research questions and sensitize ourselves, as researchers, to patients’ experiences in this area.

Sensitizing researchers to patients’ experiences works at two levels: 1) by informing the researcher’s knowledge of an area so that they are more aware of potential issues, and 2) by informing the researcher’s emotional awareness and the experiential aspects associated with speaking to patients around the topic of research.

As part of helping to focus our research questions we were interested to hear from our PPI participants about their general experiences of receiving intravenous medication including, but not limited to, the extent to which patients were involved in intravenous infusion administration. For instance, in previous studies we had observed an indirect role for patients as a member of staff realised a mistake as they explained the intravenous medication details to a patient [ 7 ], and a more direct role as patients silenced alarms of their infusion pumps [ 8 ]. Although the role of patients in patient safety has been investigated generally (e.g. [ 3 , 4 , 6 , 10 , 14 , 17 – 19 , 22 , 26 ]) we know of no published accounts in the specific area of intravenous medication infusion.

In this paper we report on a detailed case study of a PPI workshop that has informed the design of our patient safety research. This is the first detailed published account of patient involvement in shaping patient safety research. We provide a description of our PPI activity, report experiential knowledge gained through the process, and document the PPI contribution to our project. Specifically we believe that a PPI workshop can help to review patient information and psychological risk, inform research topics and sensitize researchers to patients’ experiences.

Study setting

Our PPI workshop took place in the context of a larger project called ECLIPSE (Exploring the Current Landscape of Intravenous Infusion Practices and Error) [ 1 ]. ECLIPSE seeks to investigate different intravenous infusion practices in English hospitals and how these relate to the prevalence of error, in order to make recommendations for safer infusions.

ECLIPSE has an eight-member steering committee, one of whom is a patient representative, as well as a wider advisory group with twelve members, two of whom are patient representatives. The three phases of research in ECLIPSE, and their associated PPI activities, are shown in Table  1 . The workshop described in this paper is part of the first phase, with the workshop being viewed as a preliminary activity to inform the planned research.

Objectives of the workshop

A PPI workshop was designed to address two main objectives:

Establish how to appropriately inform and engage potential patient participants in our research.

Sensitise researchers to patients’ experiences, and shape research topics and questions related to intravenous infusions practices and safety for Phase 2 of the study.

Recruitment and sampling

Information about the focus of the workshop, date, time, location, compensation, requirements for attendance, and links to the wider project were posted on the project’s website ( http://www.eclipse.ac.uk ) and People in Research ( http://www.peopleinresearch.org ), a website that advertises PPI opportunities. We also circulated the relevant information to existing contacts. Experiencing harm was not a pre-requisite to participate; indeed we wanted ‘normal’ experiences to be the focus. Six patient representatives were recruited via these different channels. The three patient representatives on our steering committee and advisory group also participated. These patient representatives had seen our project plan and so were familiar with the high-level objectives of the research, but they had no involvement in organising the workshop and were largely unfamiliar with the researchers when it was held.

All nine attendees (2 male, 7 female; approximate age range 35–70) had first-hand experience of receiving intravenous medication in hospital, and some had additional experiences of friends and family receiving intravenous medication. One attendee was also a qualified nurse. Some patients were familiar with patient and public involvement activities, e.g. the steering committee member had experience of reviewing patient information material and someone entirely external to the project had experience of sitting on Research Ethics Committees.

The first three authors ran the workshop on university premises. Their research interests include medication safety, the psychology of human error and human factors (i.e. evaluating and designing products and systems while taking proper account of the people who use them). The 3-hour workshop was organised into five parts:

Introduction to the workshop;

Patients’ experiences with intravenous infusions (in two sub-groups)

[lunch break];

Reporting back from the two sub-groups;

Review of ECLIPSE patient information sheets and discussion about how best to engage with patient participants;

Wrap-up session.

During the introduction we outlined the scope and plan for our project, and the role of the PPI workshop within it. As researchers, we recognised the benefits of a bottom-up approach to exploring patients’ experiences in an open way - generating research topics and themes without restriction. However, we were aware that this had to be balanced with trying to remain within the remit of the project. For example, we were conscious that it could be considered unethical to create expectations about researching areas that were outside the project’s remit. Participants were therefore informed about this challenge and the project’s constraints so they could help us manage this issue.

We intentionally started by listening to patients’ experiences of receiving drugs and fluids intravenously as this would set the context for the rest of the workshop. Given the size of the workshop, i.e. nine patients and three researchers, we split the participants into two parallel groups to allow for in-depth discussion. There were four patients and one researcher in one group, and five patients and two researchers in the other. The division was made arbitrarily. Each group had a researcher with experience of facilitating focus group discussions. The lunch break was also strategically placed so that conversations could continue over lunch before reporting back to the whole group on the main topics of discussion.

In the second part of the workshop, patients were asked to provide feedback on the patient information flyer for Phase 1 of ECLIPSE and what the Phase 1 observers should say to patients (i.e. we had written a small introductory paragraph for Phase 1 observers to use about the project). We were not involving patients as participants in Phase 1 and so only needed a flyer to inform them about the study taking place on the ward. The Research Ethics Committee had already approved these. The attendees were then given two alternative patient information sheets for Phase 2, which would be used to seek informed consent for patient participation. One informed the patient about ECLIPSE and the study’s aims of reducing error, and the other was framed around quality improvement. Patients were asked about their preference and to suggest improvements. Documentation for Phase 2 had not been submitted to the Research Ethics Committee at the time of the workshop.

Ethical considerations

As this was a PPI activity to shape research, rather than an activity involving patient participation in research, NHS research ethics approval was not required. However, the UCL Research Ethics Committee granted ethical approval (UCLIC/1213/023/Staff) for audio recording of the discussions and use of this in subsequent analysis. Patient representatives were given information sheets to describe what was involved in participating in the workshop, its objectives, data protection, compensation and reimbursement. Each signed to confirm their consent. We sought ethical approval for this involvement activity for two reasons: 1) this provided confirmation that we were in line with good research practices such as fully informing the workshop participants as to what was involved; and 2) to obtain consent for audio-recording the workshop discussion and using the data in publications. A similar rationale for seeking ethical approval for a PPI activity has been reported elsewhere [ 16 ].

Data collection

All workshop discussions were audio recorded and subsequently professionally transcribed. The researchers also took notes and annotated patient information sheets to capture patients’ feedback.

Data analysis

The transcripts and notes were reviewed. Codes and themes were identified inductively using principles of thematic analysis [ 2 ]. Through carrying out the analysis in this way we were able to approach the data collected in a systematic manner, thus increasing the integrity of our analysis, which would inform our research. The resulting data set and findings could also be shared more easily across the research project team. The first author performed the main analysis. The second and third authors reviewed the transcript, codes and resulting themes to identify any themes that had been overlooked. QSR NVivo version 10 was used to facilitate this process.

The findings are presented according to our workshop objectives: 1) how to appropriately inform and engage patients in our patient safety research; and 2) sensitising researchers to patient experiences and exploring topics that will be further investigated through research in Phase 2 of the project.

Informing and engaging patient participants

Two main issues were highlighted in terms of how to inform patients about the research. The first was simplifying the patient information provided, and the second was the potential for raising concerns among patients about errors or poor care.

Feedback on phase 1 flyer: simplifying patient information

The information flyer for Phase 1 had been reviewed internally within the project team, and approved by an NHS Research Ethics Committee. However, participants expressed concerns about both the length of the flyer, and the language used to convey information about the study and taking part. They emphasised the need to reduce the burden on participants, recognising that they may be very unwell when receiving this information.

Patients drew our attention to particular words and phrases that could be simplified. For example, most patients agreed that the term ‘drip’ would be better than ‘intravenous medication’, and that asking patients about ‘using’ the pump would be more easily understood than ‘interacting’ with it. The information sheet also specified that patient names and hospital numbers would be ‘disposed of’ following data collection, which they thought was a poor choice of phrasing.

Patients wanted a shorter and simpler flyer; however, one patient who had Research Ethics Committee experience recognised that the longer format is what would be expected. The group also questioned the necessity of the legal note: “NHS Indemnity does not offer no-fault compensation i.e. for non-negligent harm, and NHS bodies are unable to agree in advance to pay compensation for non-negligent harm.” This was described as ‘gobbledygook’, but again the group agreed that this probably needed to be included if this was a standard phrase.

Feedback on phase 2 information sheets: concerns about safety and compromising care

To generate discussion about how to appropriately engage with patients in Phase 2 we provided patients with two potential versions of an information sheet. Sheet A was framed around ECLIPSE’s focus on “understanding and reducing the prevalence of medication error,” and sheet B was framed around “developing strategies to improve safety.” Sheet A was quickly dismissed as unworkable as there was broad agreement that mentioning the term ‘error’ could alarm patients. Sheet B was preferred; however, some patients were also concerned about use of the term ‘safety’:

Patient 1: “…immediately you flag up the word safety and you’ve got people worrying.”

Further discussion suggested that safety terms could be used, but they needed to be used with care. Patient 8 said they would be comforted to know that this work was going on and that safety was being checked. However, there was some recognition that while this might suit some patients, it might not be comforting to others. In summary, workshop participants were broadly supportive of the approach used in sheet B with an emphasis on quality improvement and improving safety rather than reducing error.

In addition, participants suggested that ‘poor’ should be deleted in the phrase “action will be taken if researchers have concerns about poor practice” which was initially intended to reassure patients but they thought it could raise concerns. They also did not think the phrase ‘action will be taken’ was informative and friendly. This resonates with existing research as patient do not want to engage in activities that can be seen to be ‘checking up’ because they have relationships to manage between themselves and their healthcare providers (e.g. [ 10 ]). To reassure patients who did not want to take part, the draft information sheets stated, “This would not affect the standard of your care.” However, there was some concern about how this statement could be interpreted and participants suggested improvements:

Patient 6: “The other thing that I would worry about, to a degree, is the sentence, this would not affect the standard of care you receive. […] I wouldn’t be sure whether that was a threat.

Patient 1: You have to say that, though, don’t you?

Patient 4: You could word it to say you’ll get the same care you always would.

Patient 5: Yes, it’s about reassuring people that if they drop out, they’re not – there’s not going to be any penalties for it, essentially, but it’s a horrible way of putting it. […] It’s one of those things that raises more questions than it answers.”

Some also raised concern about observers ‘checking’ their prescription as this could imply that there may be something wrong. Further, participants were keen to convey that this was a broader study across the whole ward and the hospital so patients did not feel their particular care was being singled out for any reason.

Informing research topics and sensitising researchers to patients’ experiences

Issues that emerged from patients sharing their experience of intravenous infusions have allowed us to draft a list of questions to consider for the patient interviews in Phase 2, which are broader in scope than our initial ideas and grounded in patient experiences:

What diversity is there in the way infusions are administered and what factors influence the patient’s perception of the quality of their care?

To what extent do infusion practices instil patients with confidence? Do they get the level and type of information they want? Do they understand enough about their intravenous treatment?

What issues do patients have with their intravenous medication administration and infusion pumps?

What does patient participation look like in the context of intravenous medication administration? What factors affect patient willingness to participate in safety behaviours related to their infusions? How interested are patients in their pumps? Do patients interact with their own pumps, and under what circumstances?

What information about intravenous infusions do patients think would be useful to provide other patients? What would be the best way to share this information, e.g. a leaflet?

How could intravenous infusion practice be improved from a patient’s perspective?

To demonstrate how these questions emerged from the workshop we highlight some of the topics discussed using direct quotations to preserve the patient’s voice.

Participants reported a wide diversity in the way infusions were administered and what influenced the quality of their care. For example, one patient complained about the lack of information received from some staff in the emergency department, despite asking:

Patient 7: “ I kind of found it quite impersonal, to be honest with you, the approach of the nurses. […] It wasn’t really explained. […] when I asked what was going on and why it was being flushed with water, the answer that was given was kind of grudgingly given, as if to say, well, what’s it to do with you, you know. We’re in charge here. ”

In contrast another patient felt that her care team involved her in her care, and kept her as happy and engaged as they could, which was critical to her recovery due to the extent of her illness and her extended isolation:

Patient 2: “ In fact, during my 10 months seeing only healthcare professionals was actually really interesting because we cracked a lot of jokes, [and] some people might think they were theatrical, they were kind of trivial, not important, but in fact, they’re very, very important to keep the patient in focus, especially when the patient is very ill, to keep the patient as involved as possible. ”

A different patient highlighted that the attitude of staff could reveal itself and impact their perception of care through indirect means; e.g., throwaway comments and discussions between staff, when they think patients cannot hear, can have a big impact on their confidence in their care:

Patient 6: “ There was a nurse […] post-surgery, I was in the ICU for 48 h or something and then shipped up to the ward for, I can’t remember the phrase now, but specialised nursing. And so there was two nurses there for something like 48 h constantly […]. You know, lots of drips and infusions and pain relief. And one of them, obviously, was really annoyed that, as far as she was concerned, that she had to sit in a special wing. I mean, I was fairly well conscious by this time, but still, you know, morphine going in, so you’re sort of… so a bit cloudy and a bit vague […] and you can hear all these comments. And she’s teaching another nurse and she was saying, you know, we shouldn’t be doing this. We should be somewhere else in another ward, in a main ward, not in a side room like this. This is special treatment. ”

Patients empathised with staff who often had to deal with difficult jobs in difficult circumstances, and who may be having a bad day, but they also recognised the need to be professional and thought that some staff just did not have the right attitude for the job. Patients also reported good experiences and were full of admiration for staff who contributed to their care and went out of their way to make them feel comfortable:

Patient 1: “ If you think they know what they’re doing and they really want to help you, you feel much more relaxed and much happier about them attaching things to you and pumping things into you and pumping them out. And the really good ones do explain things. [One positive experience involved a member of staff waiting with me for my chemotherapy to finish long beyond the end of his shift.] And he didn’t moan at all. We had a long chat about holidays and where he came from [and] he just made me feel that I wasn’t being a nuisance. […] And when you’re so anxious about the whole thing, it makes such a difference. ”

The provision of information can affect patient understanding. In one case a patient given a patient-controlled analgesia pump for pain relief did not know how often she could press the button and whether she could overdose. Patients also remarked on not knowing if air in the line is a problem for them to worry about.

Patient 1: “ I was going to say, you don’t know whether you should be panicking about air in the line, do you, because as a patient, people say, you can get air in and you’ll be dead, so that’s the modern view of it – that’s the modern myth. I don’t know to what extent it’s true but that’s the perception people have […] ”

Patients also did not know why pump alarms were going off.

Patient 3: “ It’s that understanding of what and why and [Patient 5] very rightly corrected me. I said pumps go off for no reason and they go off for a reason because something’s wrong. I think [there is a] difference [between] the repetitive alarms when they’ve just been silenced [and] actual error alarms. I think that’s the patient safety issue. It’s not knowing whether [staff silence the alarms because they don’t have time to attend to actual error alarms or whether the alarm is for some sort of repetitive alert.] ”

Patient 1: “if you’re a patient, you don’t speak pump beep, beep.”

Some patients would not dream of touching their pumps whereas others, particularly those in hospital for a long time, learnt how to use theirs to some degree.

Some participants expressed concern about their intravenous treatment being set up properly but felt it was hard to question processes they did not understand fully and in some cases were concerned about undermining the healthcare professional by asking questions.

Participants suggested developing a leaflet or poster or similar to improve understanding around intravenous infusions and pumps, to make people less frightened and empower patients to ask questions. Participants also raised the challenge of adapting information to the different needs of patients and their different reactions to it.

Participants were aware that the quality of staff, equipment and staffing levels would affect their care. The maintenance and availability of equipment was raised as a specific issue. Patients were aware of broken equipment being put aside, and shortages of equipment that needed to be borrowed from adjacent wards, which did not instil confidence in the equipment that they were relying on.

Patient 2 commented on how some staff treat the equipment “ what I found with the equipment is that in the case of some nurses, not all, but some nurses, they don’t care. They have no attention to detail, they don’t care about the equipment and so the equipment isn’t working very well. ”

The quality of equipment was brought up as a different issue as one participant felt that kinks in giving sets could be more prevalent or problematic with cheaper products.

Staley [ 23 ] argues that we need more details of PPI activity to understand ‘how it works’ and what value it adds. In the following sections we outline the main contributions of our PPI workshop in shaping the design of patient safety research.

The format of the workshop, which ran like a focus group, proved to be successful. Patients were able to compare and contrast their experiences as stories were shared and discussed in the group. This provided common themes as well as a rich source of variability. It may not be appropriate to discuss all patient safety topics in a group format, e.g. particularly sensitive topics might be more appropriate on a one-on-one basis. However, patients with shared experiences are likely to be able to better empathise with one another.

Reviewing potential psychological risk and mitigating strategies for patient safety research through PPI

The WHO’s [ 28 ] guidance on ethical issues for patient safety research draws attention to the potential psychological risk as participating patients could be worried about possible errors. Although the WHO [ 28 ] guidance lacks any mention of PPI activities, our workshop shows that PPI can make a positive contribution to addressing this issue in patient safety research. Patient representatives can review research plans, anticipate how patients might feel, and suggest mitigating strategies.

The initial PPI feedback we received when drafting the project proposal suggested our project could increase anxiety in patients due to the issues it raises. We therefore explored this issue in the workshop. Patients gave a clear steer away from terms such as ‘error’ and even warned that terms such as ‘safety’ should be used with care. Others have adopted similar approaches, e.g. Rhodes et al. [ 20 ] avoided the use of ‘error’ and ‘harm’ in their interviews with patients. This does not mean that we should not provide information about risks, but that we need to do so in an open and honest way that manages patient anxiety. Patients also raised other areas of concern with our patient information material that we had not foreseen, which could be used in other patient safety projects, e.g. to ensure that patients did not feel that they, or their care, were being singled out for any reason.

Simplifying patient information

Reviewing patient information material is seen as a fairly standard function of patient and public involvement; however, we have not seen many publications on this – perhaps because it is considered trivial and uninteresting. Patients thoroughly reviewed our materials and gave useful feedback on things that we simply did not see as researchers. In particular they highlighted subtle differences in the terminology used and the need to give full consideration to how patients may interpret particular expressions in the context of their care, and how this could impact on patient well being.

These recommendations have already benefited our research procedures for Phase 1 of our study (which we acted on by submitting an amendment to the research ethics committee to make changes to the patient information sheet), and will further benefit our planned research in Phase 2.

Research ethics committees and sponsors typically have standard formats and requirements for information sheets, with which at least one participant was familiar. On this occasion we did not challenge these conventions. However, future research could explore shorter, simpler forms of the information sheets, removing the legal note at the bottom of the sheet, or more radical departures from the usual requirements and expectations of the Research Ethics Committee. Since doing the PPI workshop, our funders have requested that a funding acknowledgement and NIHR and Department of Health disclaimer is added to every information sheet, which may create further challenges in creating shorter forms and reflects different stakeholders’ interests and expectations.

The research questions that emerged from the workshop reflect the themes of the discussions we had around patients’ experiences of receiving intravenous infusions. This highlighted the situated nature of experiences of receiving medication intravenously in hospital. For example, patients might want more information but might not be given it, patients might have become expert in their own condition over a long period of time and feel confident in questioning medical professionals, and patients’ experiences can be influenced by staff attitude, staffing levels, device alarms, the environment, their own illness, their treatment and personal preferences. Similar to published findings we found a strong interplay of complex factors that seemed to impact patients’ experiences of the quality and safety of their infusion treatment (e.g. [ 20 ]). Indeed, it seemed difficult for patients to disentangle quality and safety issues [ 20 ].

Aspects of what was discussed have been referred to in the patient involvement in patient safety literature. For example, the attitude of staff affecting whether patients will speak up has been previously reported [ 6 , 10 , 14 ]. Also, it was clear that staff attitude played a critical role in the patient’s broad experience, not just their experience of safety. Participants expressed concern about undermining healthcare professionals by asking questions. This resonates with previous research on speaking up about safety (e.g. [ 6 ]). Workshop participants also expressed concern about patients raising negative issues with the researchers as it could compromise their relationship with staff (e.g. [ 6 , 10 , 14 ]).

In our ongoing research we will need to consider research into patient’s involvement in detecting, preventing and recovering from error [ 25 ], and patients’ reactions to alarms [ 19 ]. However, we are not aware of specific studies looking at the patient experience of intravenous infusion practices, and so the experiences shared in this PPI exercise provide a good foundation for our research.

Challenges/limitations

The participants in this workshop described diverse experiences of different types of care as patients who had received intravenous infusions. However, we recognise that patients who take part in PPI activities may not be representative of the patient population in general. For example, one patient was a nurse and a number of participants had previous experience of involvement in research studies, research steering groups, or Research Ethics Committees in addition to their experiences as patients. Nonetheless, these patients provided rich detail about their patient experiences that contributed valuable insights, and they were able to view the problem from different angles.

Patients’ attitudes towards and expectations of healthcare services will be affected by their experience of harm. For example, a patient who has lost confidence in the healthcare service will be less likely to passively submit himself or herself to treatment. Experiencing harm was alluded to by at least one participant in the workshop, and both positive and negative experiences were reported more broadly. However, the direct relationship between experience of harm and the patient’s perspective of care was not explored in the workshop.

Furthermore, we asked patients to share their stories and experiences of intravenous infusions, and to provide feedback on the information sheets. Our data may therefore include a mixture of their own specific needs and their assumed needs of other patients. Further research could tease out any differences between these perspectives.

There is a lack of literature on PPI for shaping patient safety research, either in showing how it can be conducted or the value it can bring. We have reported on three outcomes that show a clear contribution to our patient safety project: reviewing potential psychological risk to patient participants, simplifying patient information materials, and generating topics to pursue in research. There has also been great value in sensitizing the researchers to patients’ experiences in this area before we speak to patients at their bedsides on wards. These lessons could be of broader value to researchers in patient safety. For example, high profile advice has been published on how to handle ethical issues in patient safety research [ 28 ], but this does not include any form of PPI. This case study shows how PPI activities can positively contribute to this area.

Abbreviations

National Health Service

patient and public involvement

World Health Organization

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Acknowledgements

We are grateful to all the patients who participated in the workshop, including Sylvia Bailey, Glenys Davies, Gerry Freedman, Laura Duchnicki, Fran Husson, John Trow, Carole Trow, and Carolyn Wheatley. The participants listed have chosen to be named in this section.

This work was supported by NIHR grant number 12/209/27, from the Health Services and Delivery Research (HS&DR) stream. The research was partially funded by the National Institute for Health Research (NIHR) Health Protection Research Unit (HPRU) in Healthcare Associated Infection and Antimicrobial Resistance at Imperial College London in partnership with Public Health England (PHE), and the NIHR Imperial Patient Safety Translational Research Centre. The views expressed are those of the author(s) and not necessarily those of the NHS, the NIHR, PHE or the Department of Health.

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Dominic Furniss, Ioanna Iacovides, Imogen Lyons & Ann Blandford

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The authors declare that they have no competing interests.

Authors’ contributions

DF and II organized the workshop. DF, II and IL led the workshop and reviewed the transcripts. DF led the writing of the paper. All authors contributed to the conception and design of the workshop and to writing the paper; all authors approved the final version.

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DF is a senior research associate at UCL with an interest in human factors and medical device design and use.

II is a research associate at UCL, whose research has explored learning and technology in contexts such as infusion device training.

IL is a research associate at UCL, whose research interests include the safe and effective use of medicines in hospital and community settings, and patients’ experiences of care.

AB is Professor of Human–Computer Interaction in the Department of Computer Science at UCL and Director of UCL Institute of Digital Health.

BDF is Executive Lead Pharmacist for Research at Imperial College Healthcare NHS Trust, Professor of Medication Safety at UCL School of Pharmacy and Director of the Centre for Medication Safety and Service Quality.

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Furniss, D., Iacovides, I., Lyons, I. et al. Patient and public involvement in patient safety research: a workshop to review patient information, minimise psychological risk and inform research. Res Involv Engagem 2 , 19 (2016). https://doi.org/10.1186/s40900-016-0035-x

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Received : 03 December 2015

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DOI : https://doi.org/10.1186/s40900-016-0035-x

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  • Patient and public involvement
  • Patient safety
  • Medication error
  • Intravenous medication
  • Health services research

Research Involvement and Engagement

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Patient safety requires a foundation of safe and healthy healthcare workers. Healthcare workers' well-being depends, in part, on their ability to provide high-quality, safe care, and to have control and empowerment to impact the systems that affect this ability. Healthcare delivery systems can support or limit the ability of healthcare workers to provide such care, and healthcare workers have unique insights into the capabilities and hazards of healthcare delivery systems, along with varying opportunities to improve them.

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2) requiring licensed healthcare professional participation as project PIs, Co-PIs, Senior and/or Key Personnel, to benefit from their input, experience and insights in the development and implementation of improvements, to optimize both healthcare worker capabilities and patient outcomes.

The involvement of many other people who provide essential contributions to patient safety, such as executive leaders, administrators, healthcare delivery support staff (e.g., staff providing environmental and security services, and information technology, biomedical, equipment, and supply resources), and patients, families, and their communities, may also be components of applications responding to this NOFO.

Healthcare workers, as individuals and members of teams, fulfill a variety of roles with a range of responsibilities, thus affording diverse insights into hazards and latent safety threats, first-hand understanding of work-as-done, and invaluable perspectives about potential interventions to enhance patient safety through interventions targeting healthcare worker safety and well-being.

Examples of activities responsive to this NOFO

In the following examples, the first list includes processes or qualities that may be desirable, and the second list includes processes or qualities that can be problematic. Researchers may address one or more items from one or both lists. The lists are not intended to be exclusive.

Examples of factors relevant to this NOFO include, but are not limited to, processes, interventions or insights related to understanding, developing, improving, assessing, or maintaining:

1) healthcare worker safety, well-being, satisfaction, joy, recognition, engagement, respect, management of work-home relationships

2) healthcare worker autonomy, flexibility, agency, control

3) organizational resilience, reliability, learning

4) care planning, transitions (e.g., anticipatory planning or transfers of responsibility such as discharges, handoffs, consultations)

5) adaptation, margin (e.g., capacity for adaptive response), or graceful degradation (e.g., ability to prioritize, and defer less essential tasks, but not collapse under pressure)

6) value, priority alignment (e.g., ability to address or resolve conflicting patient care goals)

7) collegiality, fairness, respect

8) user-friendly/user-informed processes (e.g., clinical decision support, or other electronic or non-electronic processes), user-friendly/user-informed technology

9) meaningful documentation

Processes, interventions or insights related to understanding, assessing, preventing, managing, or mitigating the following healthcare worker concerns are also examples of factors relevant to this NOFO:

1) moral injury

2) goal conflicts, such as between efficiency and thoroughness

3) gridlock, brittleness (e.g., propensity for processes to collapse under pressure)

4) resource limitations

5) fragmented care delivery

6) non-productive work effort

7) administrative burden

Grant applications may address conditions and circumstances such as patient care surges, acute or chronic crises, and resource limitations as well as ordinary and/or successful work. Grant applications may address, but are not limited to, cognitive, physical, or social/ behavioral processes.

Research, measurement, and practice improvement to enhance healthcare worker safety and well-being may address adverse events and harms or may encompass approaches that support learning from how and why things go right and how to anticipate, recognize, monitor, and respond to hazards and opportunities. Projects can be designed from a Safety-I or a Safety-II lens. The Safety-I perspective typically addresses what went wrong and attempts to prevent future occurrences of similar adverse events, generally by means of constraints. Grant applications may address preventing or mitigating conditions or processes that adversely impact healthcare worker well-being. The Safety-II perspective seeks a deep understanding of what went well with an appreciation of the importance of adaptability in both ordinary and extraordinary healthcare delivery. Healthcare workers doing complex everyday work are successful more often than they are unsuccessful. Studying how healthcare workers constantly adapt to create successful outcomes despite dynamic environments, incomplete information and limited resources may help define and further improve the factors and conditions that underpin that success.

Methods may include the use of simulation and/or debriefing as interventions or research methodologies. A variety of surveys are available, addressing burnout, fulfillment, work environments, and healthcare worker and organizational safety, such as components of AHRQ’s Surveys on Patient Safety Culture (SOPS). Less traditional research methods, such as stepped wedge cluster randomized trial, statistical process control, adaptive trials, agile design, implementation, mixed methods or solely qualitative research methods (e.g., interviews, observation, ethnography) may be appropriate. All research methods must be justified and include a theoretical or conceptual justification.

To increase the consideration of scientific principles from diverse sciences or industries that design or implement methods to improve safety for humans, applicants must include collaboration with safety experts outside of surgery, internal medicine, pediatric, pathology or other traditional medical fields. Examples of collaborators include, but are not limited to, engineers with human factors, systems or industrial safety expertise, design or implementation scientists, informatics experts, social scientists such as anthropologists and sociologists, architects, economists, and psychologists with expertise in safety for humans.

All projects must:

Seek to improve healthcare delivery systems to improve healthcare worker safety and well-being;

Include an operational definition of healthcare worker safety or well-being;

Include at least one PI, Co-PI, Senior and/or Key Person who is a licensed healthcare professional in project planning and the development of interventions or strategies,

Include at least one PI, Co-PI, Senior and/or Key Person from outside of traditional medical fields who has unique knowledge relevant to healthcare worker safety and well-being.

See Section VIII. Other Information for award authorities and regulations.

The and the SF424 (R&R) Application Guide provide details on these application types. Only those application types listed here are allowed for this NOFO.

Future year funding is contingent upon the availability of funds for each year of support.

Because the nature and scope of the proposed research will vary from application to application, it is anticipated that the size and duration of each award will also vary.

Funds may be used only for those expenses that are directly related and necessary to the project and must be expended in compliance with applicable Uniform Administrative Requirements, Cost Principles, and Audit Requirements for HHS Awards (45 CFR Part 75) and the HHS .

These projects are being funded pursuant to 42 U.S.C. 299a, which provides that AHRQ shall conduct and support research, support demonstration projects, and disseminate information on health care and on systems for the delivery of such care, including activities with respect to the quality, effectiveness, efficiency, appropriateness, and value of health care services.

All applications submitted and AHRQ grants made in response to this NOFO are subject to 45 CFR Part 75 (Uniform Administrative Requirements, Cost Principles and Audit Requirements for HHS Awards; https://www.ecfr.gov/cgi-bin/text-idx?node=pt45.1.75) , the HHS Grants Policy Statement (see https://www.ahrq.gov/funding/policies/hhspolicy/index.html ), and the terms and conditions set forth in the Notice of Award.

Higher Education Institutions

  • Public/State Controlled Institutions of Higher Education
  • Private Institutions of Higher Education

The following types of Higher Education Institutions are always encouraged to apply for NIH support as Public or Private Institutions of Higher Education:

  • Hispanic-serving Institutions
  • Historically Black Colleges and Universities (HBCUs)
  • Tribally Controlled Colleges and Universities (TCCUs)
  • Alaska Native and Native Hawaiian Serving Institutions
  • Asian American Native American Pacific Islander Serving Institutions (AANAPISIs)

Nonprofits Other Than Institutions of Higher Education

  • Nonprofits with 501(c)(3) IRS Status (Other than Institutions of Higher Education)
  • Nonprofits without 501(c)(3) IRS Status (Other than Institutions of Higher Education)

Local Governments

  • State Governments
  • County Governments
  • City or Township Governments
  • Special District Governments
  • Indian/Native American Tribal Governments (Federally Recognized)
  • Indian/Native American Tribal Governments (Other than Federally Recognized)

Federal Governments

  • Eligible Agencies of the Federal Government
  • U.S. Territory or Possession
  • Independent School Districts
  • Public Housing Authorities/Indian Housing Authorities
  • Native American Tribal Organizations (other than Federally recognized tribal governments)
  • Faith-based or Community-based Organizations
  • Regional Organizations

AHRQ's authorizing legislation does not allow for-profit organizations to be eligible to lead applications under this research mechanism. For-profit organizations may participate in projects as members of consortia or as subcontractors only. Because the purpose of this program is to improve healthcare in the United States, foreign institutions may participate in projects as members of consortia or as subcontractors only. Applications submitted by for-profit organizations or foreign institutions will not be reviewed. Organizations described in section 501(c) 4 of the Internal Revenue Code that engage in lobbying are not eligible.

HHS grants policy requires that the grant recipient perform a substantive role in the conduct of the planned project or program activity and not merely serve as a conduit of funds to another party or parties. If consortium/contractual activities represent a significant portion of the overall project, the applicant must justify why the applicant organization, rather than the party(s) performing this portion of the overall project, should be the recipient and what substantive role the applicant organization will play. Justification can be provided in the Specific Aims or Research Strategy section of the PHS398 Research Plan Component sections of the SF424 (R&R) application. There is no budget allocation guideline for determining substantial involvement; determination of substantial involvement is based on a review of the primary project activities for which grant support is provided and the organization(s) that will be performing those activities.

Non-domestic (non-U.S.) Entities (Foreign Organizations) are not eligible to apply.

Non-domestic (non-U.S.) components of U.S. Organizations are not eligible to apply.

Applicant Organizations

Applicant organizations must complete and maintain the following registrations as described in the SF 424 (R&R) Application Guide to be eligible to apply for or receive an award. All registrations must be completed prior to the application being submitted. Registration can take 6 weeks or more, so applicants should begin the registration process as soon as possible.

  • NATO Commercial and Government Entity (NCAGE) Code Foreign organizations must obtain an NCAGE code (in lieu of a CAGE code) in order to register in SAM.
  • Unique Entity Identifier (UEI) - A UEI is issued as part of the SAM.gov registration process. The same UEI must be used for all registrations, as well as on the grant application.
  • eRA Commons - Once the unique organization identifier is established, organizations can register with eRA Commons in tandem with completing their Grants.gov registration; all registrations must be in place by time of submission. eRA Commons requires organizations to identify at least one Signing Official (SO) and at least one Program Director/Principal Investigator (PD/PI) account in order to submit an application.
  • Grants.gov Applicants must have an active SAM registration in order to complete the Grants.gov registration.

Program Directors/Principal Investigators (PD(s)/PI(s))

All PD(s)/PI(s) must have an eRA Commons account. PD(s)/PI(s) should work with their organizational officials to either create a new account or to affiliate their existing account with the applicant organization in eRA Commons. If the PD/PI is also the organizational Signing Official, they must have two distinct eRA Commons accounts, one for each role. Obtaining an eRA Commons account can take up to 2 weeks.

At least one PI, Co-PI, Senior and/or Key Person must be a licensed healthcare professional.

At least one PI, Co-PI, Senior and/or Key Person must have unique knowledge outside of traditional medical fields that will contribute to the research program.

Any individual(s) with the skills, knowledge, and resources necessary to carry out the proposed research as the Program Director(s)/Principal Investigator(s) (PD(s)/PI(s)) is invited to work with his/her organization to develop an application for support. Individuals from diverse backgrounds, including underrepresented racial and ethnic groups, individuals with disabilities, and women are always encouraged to apply for AHRQ support.

For institutions/organizations proposing multiple PDs/PIs, visit the Multiple Program Director/Principal Investigator Policy and submission details in the Senior/Key Person Profile (Expanded) Component of the SF424 (R&R) Application Guide. The AHRQ multiple PDs/PIs policy can be found at https://grants.nih.gov/grants/guide/notice-files/NOT-HS-16-018.html .

This NOFO does not require cost sharing.

While there is no cost sharing requirement included in this NOFO, AHRQ welcomes applicant institutions, including any collaborating institutions, to devote resources to this effort. An indication of institutional support from the applicant and its collaborators indicates a greater potential of success and sustainability of the project. Examples of institutional support would include: donated equipment and space, institutional funded staff time and effort, or other resource investments. Applicant institutions should indicate institutional support by outlining the specific contributions to the project and providing assurances that their organization and any collaborators are committed to providing these funds and resources to the project. This information can be included at the end of the budget justification section of the application, but institutional support dollars are not to be shown/included in the detailed budget request.

Applicant organizations may submit more than one application, provided that each application is scientifically distinct.

AHRQ will not accept duplicate or highly overlapping applications under review at the same time per NIH Grants Policy Statement 2.3.7.4 Submission of Resubmission Application . This means that the AHRQ will not accept:

  • A new (A0) application that is submitted before issuance of the summary statement from the review of an overlapping new (A0) or resubmission (A1) application.
  • A resubmission (A1) application that is submitted before issuance of the summary statement from the review of the previous new (A0) application.

The application forms package specific to this opportunity must be accessed through ASSIST, Grants.gov Workspace or an institutional system-to-system solution. Links to apply using ASSIST or Grants.gov Workspace are available in Part 1 of this NOFO. See your administrative office for instructions if you plan to use an institutional system-to-system solution.

It is critical that applicants follow the Research (R) Instructions in the How to Apply - Application Guide , except where instructed in this notice of funding opportunity to do otherwise. Conformance to the requirements in the Application Guide is required and strictly enforced. Applications that are out of compliance with these instructions may be delayed or not accepted for review.

Although a letter of intent is not required, is not binding, and does not enter into the review of a subsequent application, the information that it contains allows AHRQ staff to estimate the potential review workload and plan the review.

By the date listed in Part 1. Overview Information , prospective applicants are asked to submit a letter of intent that includes the following information:

  • Descriptive title of proposed activity
  • Name(s), address(es), and telephone number(s) of the PD(s)/PI(s)
  • Names of other key personnel
  • Participating institution(s)
  • Number and title of this funding opportunity

The letter of intent should be emailed to:

Name: Ellen’s Deutsch, MD, MS O/C Division: General Patient Safety Telephone: 301-648-3028 Email: [email protected]

All page limitations described in the How to Apply Application Guide and the Table of Page Limits must be followed.

For this specific NOFO, the Research Strategy section is limited to 12 pages.

The following section supplements the instructions found in the How to Apply Application Guide and should be used for preparing an application to this NOFO.

All instructions in the SF424 (R&R) Application Guide must be followed.

Budget Component: Special Instructions for AHRQ applications

AHRQ is not using the Modular Grant Application and Award Process. Applicants applying for funding from AHRQ are to ignore application instructions concerning the Modular Grant Application and Award Process, and prepare applications using instructions for the Research and Related Budget Components of the SF 424 (R&R). Applications submitted in the Modular format will not be reviewed.

All instructions in the SF424 (R&R) Application Guide must be followed, with the following additional instructions:

Resource Sharing Plan :

Individuals are required to comply with the instructions for the Resource Sharing Plans as provided in the SF424 (R&R) Application Guide, with the following modification:

Submission of a data management plan is required. AHRQ applicants are reminded to refer to NOT-HS-20-011: The Agency for Healthcare Research and Quality Data Management Plan Policy (https://grants.nih.gov/grants/guide/notice-files/NOT-HS-20-011.html) for additional information on how to incorporate their data management plan into the resource sharing plan.

Do not use the Appendix to circumvent page limits. Follow all instructions for the Appendix as described in the SF424 (R&R) Application Guide.

When involving human subjects research, clinical research, and/or clinical trials (and when applicable, clinical trials research experience) follow all instructions for the PHS Human Subjects and Clinical Trials Information form in the SF424 (R&R) Application Guide, with the following additional instructions:

If you answered Yes to the question Are Human Subjects Involved? on the R&R Other Project Information form, you must include at least one human subjects study record using the Study Record: PHS Human Subjects and Clinical Trials Information form or Delayed Onset Study record.

Study Record: PHS Human Subjects and Clinical Trials Information

Delayed Onset Study

Note: Delayed onset does NOT apply to a study that can be described but will not start immediately (i.e., delayed start).

All instructions in the SF424 (R&R) Application Guide must be followed. For details regarding IRB approval, applicants may refer to the "AHRQ Revised Policy for Institutional Review Board (IRB) Review of Human Subjects Protocols in Grant Applications" ( https://grants.nih.gov/grants/guide/notice-files/not-hs-00-003.html ). Applicant should also be aware of the AHRQ policy for use of single IRB for cooperative research, 45 CFR 46.114 (b) https://grants.nih.gov/grants/guide/notice-files/NOT-HS-20-005.html .

See Part 1. Section III.1 for information regarding the requirement for obtaining a unique entity identifier and for completing and maintaining active registrations in System for Award Management (SAM), NATO Commercial and Government Entity (NCAGE) Code (if applicable), eRA Commons, and Grants.gov

Part I. Overview Information contains information about Key Dates and times. Applicants are encouraged to submit applications before the due date to ensure they have time to make any application corrections that might be necessary for successful submission. When a submission date falls on a weekend or Federal holiday , the application deadline is automatically extended to the next business day.

Organizations must submit applications to Grants.gov (the online portal to find and apply for grants across all Federal agencies). Applicants must then complete the submission process by tracking the status of the application in the eRA Commons , NIH’s electronic system for grants administration. NIH and Grants.gov systems check the application against many of the application instructions upon submission. Errors must be corrected and a changed/corrected application must be submitted to Grants.gov on or before the application due date and time. If a Changed/Corrected application is submitted after the deadline, the application will be considered late. Applications that miss the due date and time are subjected to the NIH Grants Policy Statement Section 2.3.9.2 Electronically Submitted Applications .

Applicants are responsible for viewing their application before the due date in the eRA Commons to ensure accurate and successful submission.

Information on the submission process and a definition of on-time submission are provided in the How to Apply Application Guide .

This initiative is not subject to intergovernmental review.

For efficient grant administration, AHRQ grant administration procedures will be used and conducted in accordance with the terms and conditions, cost principles, and other considerations described in the HHS Grants Policy Statement. The HHS Grants Policy Statement can be found at http://www.hhs.gov/sites/default/files/grants/grants/policies-regulations/hhsgps107.pdf .

Pre-award costs are allowable. A recipient may, at its own risk and without AHRQ prior approval, incur obligations and expenditures to cover costs up to 90 days before the beginning date of the initial budget period of a new award if such costs are necessary to conduct the project and would be allowable under the grant, if awarded, without AHRQ prior approval. If specific expenditures would otherwise require prior approval, the recipient must obtain AHRQ approval before incurring the cost. AHRQ prior approval is required for any costs to be incurred more than 90 days before the beginning date of the initial budget period of a new award.

The incurrence of pre-award costs in anticipation of a competing or non-competing award imposes no obligation on AHRQ either to make the award or to increase the amount of the approved budget if an award is made for less than the amount anticipated and is inadequate to cover the pre-award costs incurred. AHRQ expects the recipient to be fully aware that pre-award costs result in borrowing against future support and that such borrowing must not impair the recipient's ability to accomplish the project objectives in the approved time frame or in any way adversely affect the conduct of the project.

Applications must be submitted electronically following the instructions described in the SF424 (R&R) Application Guide. Paper applications will not be accepted.

Applicants must complete all required registrations before the application due date. Section III. Eligibility Information contains information about registration.

For assistance with your electronic application or for more information on the electronic submission process, visit How to Apply Application Guide .. If you encounter a system issue beyond your control that threatens your ability to complete the submission process on-time, you must follow the Dealing with System Issues guidance. For assistance with application submission, contact the Application Submission Contacts in Section VII .

Important reminders:

All PD(s)/PI(s) must include their eRA Commons ID in the Credential field of the Senior/Key Person Profile form . Failure to register in the Commons and to include a valid PD/PI Commons ID in the credential field will prevent the successful submission of an electronic application to AHRQ. See Section III of this NOFO for information on registration requirements.

The applicant organization must ensure that the unique entity identifier provided on the application is the same identifier used in the organization’s profile in the eRA Commons and for the System for Award Management. Additional information may be found in the SF424 (R&R) Application Guide.

See more tips for avoiding common errors.

The applicant should pay particular attention to the SF424 (R&R) application guide instructions https://grants.nih.gov/grants/how-to-apply-application-guide/forms-f/general-forms-f.pdf ) concerning letters of support. Letters of support, recommendation, or affirmation from any entity or individual not directly participating in the project should not be included.

Upon receipt, applications will be evaluated for completeness by the Center for Scientific Review, National Institutes of Health, and for responsiveness by AHRQ. Applications that are incomplete or non-compliant will not be reviewed.

Institutional Review Board (IRB) approval of human subjects is not required prior to peer review of an application (see https://grants.nih.gov/grants/guide/notice-files/NOT-HS-00-003.html ). However, initiation of IRB review, if necessary or applicable, is strongly encouraged to assure timely commencement of research.

Although there is no immediate acknowledgement of the receipt of an application, applicants are generally notified of the review and funding assignment within eight (8) weeks.

Please be sure that you observe the total cost, project period, and page number limitations specified above for this NOFO. Application processing may be delayed or the application may be rejected if it does not comply with these requirements

Applicants are required to follow the instructions for post-submission materials, as described in the policy . Any instructions provided here are in addition to the instructions in the policy.

Priority Populations

AHRQ is committed to the inclusion of priority populations in health services research. The overall portfolio of health services research that AHRQ conducts and supports shall include the populations specifically named in AHRQ’s authorizing legislation: inner city; rural; low income; minority; women; children; elderly; and those with special health care needs, including those who have disabilities, need chronic care, or need end-of-life health care. 42 U.S.C. 299(c)(1). AHRQ also includes in its definition of priority populations those groups identified in Section 2(a) of Executive Order 13985 as members of underserved communities: Black, Latino, and Indigenous and Native American persons, Asian Americans and Pacific Islanders and other persons of color; members of religious minorities; lesbian, gay, bisexual, transgender, and queer (LGBTQ+) persons; persons with disabilities; persons who live in rural areas; and persons otherwise adversely affected by persistent poverty or inequality.

AHRQ will broadly implement this inclusion policy across the research that AHRQ supports and conducts so that the portfolio of research is inclusive of all populations. AHRQ intends that these populations be included in studies such that the research design explicitly allows conduct of valid analyses. The policy applies to all grant applications. Investigators should review the document entitled, AHRQ Policy on the Inclusion of Priority Populations, which is available at https://grants.nih.gov/grants/guide/notice-files/NOT-HS-21-015.html . Applicants under this NOFO must consider and discuss including priority populations in research design as specified in this Notice.

Public Access to AHRQ-Funded Scientific Publications

Investigators should review the document titled AHRQ Announces new Policy for Public Access to AHRQ-Funded Scientific Publications , which is available at ( http://grants.nih.gov/grants/guide/notice-files/NOT-HS-16-008.html ). For all research arising from AHRQ support, this policy requires that AHRQ-funded authors submit an electronic version of the author’s final peer-reviewed accepted manuscript to the National Library of Medicine's PubMed Central (PMC) to be made publicly available within 12 months of the publisher’s date of publication.

AHRQ Data Management Plan Policy

Investigators should review the document titled AHRQ Data Management Plan (DMP) Policy, which is available at ( https://grants.nih.gov/grants/guide/notice-files/NOT-HS-20-011.html ). This policy requires applicants for AHRQ new/competing grants and research contracts to include a DMP for managing, storing and disseminating the primary data, samples, physical collections, and other supporting materials created or gathered in the course of research funded by AHRQ, or state why data management is not possible, as a component of their grant application or research contract proposal.

Plan for Sharing Research Data

The precise content of the data-sharing plan will vary, depending on the data being collected and how the investigator is planning to share the data. Applicants who are planning to share data should describe briefly the expected schedule for data sharing; the format of the final dataset; the documentation to be provided; whether or not any analytic tools also will be provided; whether or not a data-sharing agreement will be required and, if so, a brief description of such an agreement (including the criteria for deciding who can receive the data and whether or not any conditions will be placed on their use); and the mode of data sharing (e.g., under its own auspices by mailing a disk or posting data on its institutional or personal website or through a data archive or enclave). Investigators choosing to share under their own auspices may wish to enter into a data-sharing agreement. References to data sharing may also be appropriate in other sections of the application.

The reasonableness of the data sharing plan or the rationale for not sharing research data will be assessed by the reviewers. However, reviewers will not factor the proposed data sharing plan into the determination of scientific merit or the priority score.

Data Confidentiality

The AHRQ confidentiality statute, 42 USC 299c-3(c), requires that information that is obtained in the course of AHRQ supported activities and that identifies individuals or establishments be used only for the purpose for which it was supplied. Information that is obtained in the course of AHRQ-supported activities and that identifies an individual may be published or released only with the consent of the individual who supplied the information or is described in it. There are civil monetary penalties for violation of the confidentiality provision of the AHRQ statute. 42 USC 299c-3(d). In the Human Subjects section of the application, applicants must describe procedures for ensuring the confidentiality of the identifying information to be collected (see NOT-HS-18-012 : Confidentiality in AHRQ-Supported Research). The description of the procedures should include a discussion of who will be permitted access to this information, both raw data and machine-readable files, and how personal identifiers and other identifying or identifiable data will be restricted and safeguarded. Identifiable patient health information collected by recipient under this NOFO will also be obtained and managed in accordance with the HIPAA Privacy Rule, 45 CFR Parts 160 and 164.

The recipient should ensure that computer systems containing confidential data have a level and scope of security that equals or exceeds that established by the HIPAA Security Rules if applicable (see HIPAA website in prior paragraph) and that established by the Office of Management and Budget (OMB) in OMB Circular No. A-130, Appendix III - Security of Federal Automated Information Systems. The applicability and intended means of applying these confidentiality and security standards to subcontractors and vendors, if any, should be addressed in the application.

Sharing Research Resources: Rights in Data

Unless otherwise provided in grant awards, AHRQ recipients may copyright, or seek patents for, as appropriate, final and interim products and materials developed in whole or in part with AHRQ support, including, but not limited to, methodological tools, measures, software with documentation, literature searches, and analyses. Such copyrights and patents are subject to a royalty-free, non-exclusive, and irrevocable AHRQ license to reproduce, publish, use, or disseminate for any purpose consistent with AHRQ’s statutory responsibilities and to authorize others to do so for any purpose consistent with AHRQ’s statutory responsibilities. In accordance with its legislative dissemination mandate, AHRQ purposes may include, subject to statutory confidentiality protections, making project materials, databases, results, and algorithms available for verification or replication by other researchers. In addition, subject to AHRQ budget constraints, final products may be made available to the health care community and the public by AHRQ or its agents if such distribution would significantly increase access to a product and thereby produce substantial or valuable public health benefits. Ordinarily, to accomplish distribution, AHRQ publicizes research findings but relies on recipients to publish research results in peer-reviewed journals and to market grant-supported products. AHRQ requests that recipients notify the Office of Communications (OC) when an AHRQ-funded research article has been accepted for publication in a peer-reviewed journal. Researchers should submit manuscripts that have been accepted for publication in a peer-reviewed journal to [email protected] at least four to six weeks in advance of the journal’s expected publication date.

Regulations applicable to AHRQ recipients concerning intangible rights and copyright can be found at 45 CFR 75.322.

The mission of AHRQ is to produce evidence to make health care safer, higher quality, more accessible, equitable, and affordable, and to work with the U.S. Department of Health and Human Services (HHS) and other partners to make sure that the evidence is understood and used.

AHRQ's priority areas of focus are detailed here: https://www.ahrq.gov/funding/policies/nofoguidance/index.html .

As part of this mission, applications are submitted to AHRQ to support health services research which are evaluated for scientific and technical merit through the AHRQ peer review system.

Applications that are complete and responsive to the NOFO will be evaluated for scientific and technical merit by an appropriate objective group convened in accordance with standard AHRQ peer-review procedures that are described in 42 CFR Part 67, Subpart A. Incomplete and/or non-responsive applications or applications not following instructions given in this NOFO will not be reviewed. Only the review criteria described below will be considered in the review process.

Merit Review Criteria: Merit Review Criteria, as described below, will be considered in the review process.

Reviewers will provide an overall impact score to reflect their assessment of the likelihood for the project to exert a sustained, powerful influence on the research field(s) involved, in consideration of the following review criteria and additional review criteria (as applicable for the project proposed).

Reviewers will consider each of the review criteria below in the determination of scientific merit and give a separate score for each. An application does not need to be strong in all categories to be judged likely to have major scientific impact. For example, a project that by its nature is not innovative may be essential to advance a field.

Does the project address an important problem or a critical barrier to progress in the field? Is the prior research that serves as the key support for the proposed project rigorous? If the aims of the project are achieved, how will scientific knowledge, technical capability, and/or clinical practice be improved? How will successful completion of the aims change the concepts, methods, technologies, treatments, services, or preventative interventions that drive this field? How will the knowledge gained improve healthcare worker safety and well-being?

Are the PD(s)/PI(s), collaborators, and other researchers well suited to the project? If Early Stage Investigators or those in the early stages of independent careers, do they have appropriate experience and training? If established, have they demonstrated an ongoing record of accomplishments that have advanced their field(s)? If the project is collaborative or multi-PD/PI, do the investigators have complementary and integrated expertise; are their leadership approach, governance, and organizational structure appropriate for the project? Does the PI team have unique knowledge outside of traditional medical fields that will contribute to the research program? Are licensed healthcare professionals - such as physicians, nurses, pharmacists, social workers, therapists, or other healthcare professionals who provide direct patient care - participating as PIs, Co-PIs, Senior and/or Key Personnel?

Does the application challenge and seek to shift current research or clinical practice paradigms by utilizing novel theoretical concepts, approaches or methodologies, instrumentation, or interventions? Are the concepts, approaches or methodologies, instrumentation, or interventions novel to one field of research or novel in a broad sense? Is a refinement, improvement, or new application of theoretical concepts, approaches or methodologies, instrumentation, or interventions proposed?

Are the overall strategy, methodology, and analyses well-reasoned and appropriate to accomplish the specific aims of the project? Have the investigators included plans to address weaknesses in the rigor of prior research that serves as the key support for the proposed project? Have the investigators presented strategies to ensure a robust and unbiased approach, as appropriate for the work proposed? Are potential problems, alternative strategies, and benchmarks for success presented? If the project is in the early stages of development, will the strategy establish feasibility and will particularly risky aspects be managed? Have the investigators presented adequate plans to address relevant biological variables, such as sex, for studies in vertebrate animals or human subjects?

Do the investigators seek to improve healthcare delivery systems to improve healthcare worker safety and well-being? Have the investigators provided an operational definition of healthcare worker safety or well-being?

Will the scientific environment in which the work will be done contribute to the probability of success? Are the institutional support, equipment, and other physical resources available to the investigators adequate for the project proposed? Will the project benefit from unique features of the scientific environment, subject populations, or collaborative arrangements?

As applicable for the project proposed, reviewers will evaluate the following additional items while determining scientific and technical merit, and in providing an overall impact score, but will not give separate scores for these items.

Data Management Plan

The reviewers will comment on whether the Data Management Plan is reasonable.

If the project involves human subjects and/or clinical research, are there plans to address

1) the protection of human subjects from research risks, and

2) inclusion (or exclusion) of individuals on the basis of sex/gender, race, and ethnicity, as well as the inclusion or exclusion of individuals of all ages (including children and older adults), justified in terms of the scientific goals and research strategy proposed?

For research that involves human subjects but does not involve one of the categories of research that are exempt under 45 CFR Part 46, the committee will evaluate the justification for involvement of human subjects and the proposed protections from research risk relating to their participation according to the following five review criteria: 1) risk to subjects, 2) adequacy of protection against risks, 3) potential benefits to the subjects and others, 4) importance of the knowledge to be gained, and 5) data and safety monitoring for clinical trials.

For research that involves human subjects and meets the criteria for one or more of the categories of research that are exempt under 45 CFR Part 46, the committee will evaluate: 1) the justification for the exemption, 2) human subjects involvement and characteristics, and 3) sources of materials. For additional information on review of the Human Subjects section, please refer to the Guidelines for the Review of Human Subjects .

For details regarding IRB approval, applicants may refer to the "AHRQ Revised Policy for Institutional Review Board (IRB) Review of Human Subjects Protocols in Grant Applications" ( https://grants.nih.gov/grants/guide/notice-files/not-hs-00-003.html ).). Applicant should also be aware of the AHRQ policy for use of single IRB for cooperative research, 45 CFR 46.114 (b) https://grants.nih.gov/grants/guide/notice-files/NOT-HS-20-005.html .

Peer reviewers will assess the adequacy of plans to address the needs of AHRQ priority populations.

Peer reviewers must include their assessment of the proposed inclusion plan for priority populations in evaluating the overall scientific and technical merit of the application and assigning the impact score.

In evaluating the overall impact of the application, the review groups will:

  • Evaluate the application for the presence or absence of the inclusion plan based on the proposed research objectives.
  • Evaluate the adequacy of the proposed plan for the inclusion of priority populations.
  • Evaluate the proposed justification for the exclusion of priority populations when a requirement for inclusion is described as inappropriate with respect to the purpose of the research.
  • Evaluate the plans for outreach and recruitment of study participants, including priority populations, where appropriate.
  • Evaluate the proposed plan for study design, execution, and outcome assessments so that study results will be relevant to one or more priority populations, where appropriate.
  • Assess the plan as being acceptable or unacceptable with regard to the appropriateness of the inclusion or exclusion of priority populations in the proposed research.

Reviewers will assess how well the application addresses the purpose and objectives of this NOFO. How responsive is the application to the special eligibility criteria, including the project requirements, noted in the NOFO?

The committee will evaluate whether the proposed budget is reasonable, and whether the requested period of support is appropriate in relation to the proposed research.

For Resubmissions, the committee will evaluate the application as now presented, taking into consideration the responses to comments from the previous scientific review group and changes made to the project.

As applicable for the project proposed, reviewers will consider each of the following items, but will not give scores for these items, and should not consider them in providing an overall impact score.

Not Appliable

Applications that are complete and responsive to the NOFO will be evaluated for scientific and technical merit by an appropriate Scientific Review Group convened in accordance with standard AHRQ peer review procedures that are described in 42 CFR Part 67, Subpart A. Incomplete and/or non-responsive applications or applications not following instructions given in this NOFO will not be reviewed.

As part of the scientific peer review, all applications:

  • May undergo a selection process in which only those applications deemed to have the highest scientific and technical merit (generally the top half of applications under review) will be discussed and assigned an overall impact score.
  • Will receive a written critique.

The following will be considered in making funding decisions:

  • Scientific and technical merit of the proposed project as determined by scientific peer review.
  • Availability of funds.
  • Responsiveness to goals and objectives of the NOFO.
  • Relevance and fit within AHRQ research priorities, as well as overall programmatic and geographic balance of the proposed project to program priorities.

After the peer review of the application is completed, the PD/PI will be able to access their Summary Statement (written critique) via the eRA Commons . Refer to Part 1 for dates for peer review, advisory council review, and earliest start date.

Information regarding the disposition of applications is available in the HHS Grants Policy Statement (see https://www.ahrq.gov/funding/policies/hhspolicy/index.html ).

If the application is under consideration for funding, AHRQ Division of Grants Management staff will request "Just-In-Time" information from the applicant. Just-In-Time information generally consists of information on other support, any additional information necessary to address administrative and budgetary issues, and certification of IRB approval of the project's proposed use of human subjects. For details regarding IRB approval, applicants may refer to the "AHRQ Revised Policy for Institutional Review Board (IRB) Review of Human Subjects Protocols in Grant Applications" ( https://grants.nih.gov/grants/guide/notice-files/not-hs-00-003.html ). Applicant should also be aware of the AHRQ policy for use of single IRB for cooperative research, 45 CFR 46.114 (b) https://grants.nih.gov/grants/guide/notice-files/NOT-HS-20-005.html ".

If all administrative and programmatic issues are resolved, a formal notification in the form of a Notice of Award (NoA) will be provided to the applicant organization for successful applications. The NoA signed by the AHRQ grants management officer is the authorizing document and will be sent via email to the e-mail address designated by the recipient organization during the eRA Commons registration process.

Recipients must comply with any funding restrictions described in Section IV.6. Funding Restrictions.

Selection of an application for award is not an authorization to begin performance. Any costs incurred before receipt of the NoA are at the recipient's risk. These costs may be reimbursed only to the extent considered allowable pre-award costs.

Any application awarded in response to this NOFO will be subject to the UEI, SAM Registration, and Transparency Act requirements.

All AHRQ grant and cooperative agreement awards are subject to HHS’s Uniform Administrative Requirements, Cost Principles, and Audit Requirements for HHS Awards, ( http://www.ecfr.gov/cgi-bin/text-idx?node=pt45.1.75 , and the HHS Grants Policy Statement (see http://www.ahrq.gov/funding/policies/hhspolicy/index.html ), and the terms and conditions set forth in the Notice of Award.

All applicants will be subject to a term and condition that applies the terms of 48 CFR section 3.908 to the award, and requires that recipients inform their employees in writing of employee whistleblower rights and protections under 41 U.S.C. 4712 in the predominant native language of the workforce.

As necessary, additional Terms and Conditions will be incorporated into the NoA.

If you are successful and receive a Notice of Award, in accepting the award, you agree that the award and any activities thereunder are subject to all provisions of 45 CFR Part 75, currently in effect or implemented during the period of the award, other Department regulations and policies in effect at the time of the award, and applicable statutory provisions.

If you receive an award, HHS may terminate it if any of the conditions in 2 CFR 200.340(a)(1)-(4) are met. No other termination conditions apply.

There is a prohibition on certain telecommunications and video surveillance services or equipment that became effective on or after August 13, 2020.

If you receive an award, you must follow all applicable nondiscrimination laws. You agree to this when

you register in SAM.gov. You must also submit an Assurance of Compliance (HHS-690). To learn more, see the HHS Office for Civil Rights website.

  • Health Literacy Below are available HHS resources.
  • HHS Health.gov: Health Literate Care Model
  • AHRQ: Health Literacy Universal Precautions Toolkit

For additional guidance regarding how the provisions apply to AHRQ grant programs, please contact the Scientific/Research Contact that is identified in Section VII under Agency Contacts of this NOFO.

In accordance with the statutory provisions contained in Section 872 of the Duncan Hunter National Defense Authorization Act of Fiscal Year 2009 (Public Law 110-417), AHRQ awards will be subject to the Federal Recipient Performance and Integrity Information System (FAPIIS) requirements. FAPIIS requires Federal award making officials to review and consider information about an applicant in the designated integrity and performance system (currently FAPIIS) prior to making an award. An applicant, at its option, may review information in the designated integrity and performance systems accessible through FAPIIS and comment on any information about itself that a Federal agency previously entered and is currently in FAPIIS. The Federal awarding agency will consider any comments by the applicant, in addition to other information in FAPIIS, in making a judgement about the applicant s integrity, business ethics, and record of performance under Federal awards when completing the review of risk posed by applicants as described in 45 CFR Part 75.205 Federal awarding agency review of risk posed by applicants. This provision will apply to all AHRQ grants and cooperative agreements except fellowships.

For details regarding annual progress report submission, refer to https://www.ahrq.gov/funding/grant-mgmt/noncomp.html . If instructions on the AHRQ website are different from the RPPR Instructions, follow the instructions on the AHRQ website. Annual progress reports are due 3 months before the start date of the next budget period of the award.

Recipients are required to submit expenditure data on the Federal Financial Report (FFR; SF 425) annually.

Expenditure data is to be reported on the Federal Financial Report (FFR; SF 425). AHRQ requires annual financial expenditure reports for ALL grant programs as described in the HHS Grants Policy Statement ( https://www.ahrq.gov/funding/policies/hhspolicy/index.html ). AHRQ implementation of the FFR retains a financial reporting period that coincides with the budget period of a particular project. However, the due date for annual FFRs is 90 days after the end of the calendar quarter in which the budget period ends. For example, if the budget period ends 4/30/2023, the annual FFR is due 9/30/2023 (90 days after the end of the calendar quarter of 6/30/2023).

A final Progress Report, final Federal Financial Report, and Final Invention Statement are required when an award ends. All final reports are due within 120 days of the project period end date. For further details regarding grant closeout requirements, refer to http://www.ahrq.gov/funding/grant-mgmt/index.html#Closeout.

The Federal Funding Accountability and Transparency Act of 2006 (Transparency Act), includes a requirement for recipients of Federal grants to report information about first-tier subawards and executive compensation under Federal assistance awards issued in FY2011 or later. All recipients of applicable AHRQ grants and cooperative agreements are required to report to the Federal Subaward Reporting System (FSRS) available at www.fsrs.gov on all subawards over the threshold. See the 2 CFR Part 170 ( https://www.ecfr.gov/current/title-2/subtitle-A/chapter-I/part-170 ) for additional information on this reporting requirement.

In accordance with the regulatory requirements provided at 45 CFR 75.113 and 2 CFR Part 200.113 and Appendix XII to 45 CFR Part 75 and 2 CFR Part 200, recipients that have currently active Federal grants, cooperative agreements, and procurement contracts from all Federal awarding agencies with a cumulative total value greater than $10,000,000 for any period of time during the period of performance of a Federal award, must report and maintain the currency of information reported in the System for Award Management (SAM) about civil, criminal, and administrative proceedings in connection with the award or performance of a Federal award that reached final disposition within the most recent five-year period. The recipient must also make semiannual disclosures regarding such proceedings. Proceedings information will be made publicly available in the designated integrity and performance system (currently FAPIIS). This is a statutory requirement under section 872 of Public Law 110-417, as amended (41 U.S.C. 2313). As required by section 3010 of Public Law 111-212, all information posted in the designated integrity and performance system on or after April 15, 2011, except past performance reviews required for Federal procurement contracts, will be publicly available. Full reporting requirements and procedures are found in Appendix XII to 45 CFR Part 75 and 2 CFR Part 200 Award Term and Condition for Recipient Integrity and Performance Matters.

Recipient performance will be measured based on success in the following Program goals:

Program Planning and Performance reporting requirements:

The overarching objectives of these projects should be addressed through this reporting including progress with respect to:

  • Performance measures: Number or variety of practices, facilities, healthcare workers, and/or patients reached by the implementation.
  • Timeline: reach target by year 4.
  • Process: What processes were evaluated, implemented or improved as a result of this project?
  • Performance measures: number, types, or magnitude of processes evaluated, implemented, or improved.
  • Implementation of processes based in Safety-II principles.
  • Healthcare worker participation in leadership in event analysis committees
  • Performance measures: Impact of healthcare worker safety and well-being solution on select healthcare worker or patient safety process or outcome measures. Impact of healthcare worker safety or well-being solution on select healthcare worker or patient safety or well-being outcome measures. Increased satisfaction, capacity for resilience, efficiency, adaptability, margin, autonomy, agency, collaboration. Decreased brittleness, burnout, moral distress, administrative burden, stress, production pressure. Improved healthcare worker well-being, patient outcomes
  • Timeline: report on impact target by year 4.

We encourage inquiries concerning this funding opportunity and welcome the opportunity to answer questions from potential applicants.

eRA Service Desk (Questions regarding ASSIST, eRA Commons, application errors and warnings, documenting system problems that threaten submission by the due date, and post-submission issues)

Finding Help Online: https://www.era.nih.gov/need-help (preferred method of contact) Telephone: 301-402-7469 or 866-504-9552 (Toll Free)

Grants.gov Customer Support (Questions regarding Grants.gov registration and Workspace) Contact Center Telephone: 800-518-4726 Email: [email protected]

Ellen’s Deutsch, MD, MS General Patient Safety Telephone: 301-648-3028 Email: [email protected]

Examine your eRA Commons account for review assignment and contact information (information appears two weeks after the submission due date).

Robyn Sagatov, PhD, MHS, RDN Division of Scientific Review Office of Extramural Research, Education, and Priority Populations Agency for Healthcare Research and Quality Email: [email protected]

Kathryn Woolridge Office of Management Services Division of Grants Management Agency for Healthcare Research and Quality Telephone: 301-427-1025 Email: [email protected]

Recently issued AHRQ policy notices may affect your application submission. A full list of policy notices published by AHRQ is provided in the NIH Guide for Grants and Contracts. Notices can also be found at AHRQ Grants Policy Notices ( https://www.ahrq.gov/funding/policies/hhspolicy/index.html) .

This program is described in the Assistance Listings (formerly called the Catalog of Federal Domestic Assistance) at https://sam.gov/content/home and is not subject to the intergovernmental review requirements of Executive Order 12372 or Health Systems Agency review.

Awards are made under the authority of 42 USC 299 et seq., and in accordance with 45 CFR Part 75 and other referenced applicable statutes and regulations. All awards are subject to the terms and conditions, cost principles, and other considerations described in the HHS Grants Policy Statement. The HHS Grants Policy Statement can be found at http://www.ahrq.gov/funding/policies/hhspolicy/index.html

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Reviewing patient safety events and developing advice and guidance

The patient safety review and response and advice and guidance teams perform a core function within the National Patient Safety team,  working to review and analyse sources of information on patient safety events to identify new or under recognised risks.

These teams then lead on the development of advice and guidance to support the NHS to address those risks, such as National Patient Safety Alerts .

The process is supported by a wide range of registered healthcare professionals representing a variety of clinical specialties, many of whom work on wider patient safety policy and projects.

Additionally, we access clinical and topic expertise both internally and externally when required.

How we review records of patient safety events

The role of the team starts with the clinicians in our National Patient Safety Team reviewing information from the National Reporting and Learning System (NRLS), the Strategic Executive Information System (StEIS), and also the new Learn from Patient Safety Events service (LFPSE) , as well as a range of other sources, to identify new or under-recognised issues that may need national action.

The team currently review around 32,000 records of patient safety events each year. Sources of this information include:

  • Patient safety events recorded on our national systems as resulting in death or severe harm, or that meet other thresholds for clinical review
  • Selected categories of Serious Incidents reported to StEIS
  • Potential and confirmed Never Events reported to StEIS
  • Patient safety events recorded on the NRLS by patients and the public (we review all of these whether they result in harm or not)
  • Letters from coroners where they have identified a need for action to prevent further deaths (Regulation 28 letters)

Focused reviews

Where our review suggests there could be a new or under-recognised issue that requires national action, we explore further. Our decision to undertake a focused review can often triggered by a single patient safety incident, which we then explore to understand if there is a wider patient safety issue.

We do this by looking to identify any patterns in similar incidents previously reported, including no harm ‘near miss’ incidents – with a focus on what could go wrong in future. This focused review process sees the team analysing several thousand further records of lower harm patient safety events each year.

Deciding what action to take

Where new and under-recognised risks are identified, not all issues will require a National Patient Safety Alert.

As part of that decision process we:

  • Check whose remit an issue falls under, as some aspects of patient safety are handled by other national organisations and we can pass to them for action.
  • Look for up-to-date detail about the issue in the NRLS, research studies and other published material, and seek advice from specialists and frontline staff to help identify the likelihood of this happening again, and the potential for harm, including the risk of death or disability.
  • Consider if the patient safety issue can be addressed at source – for example, by the manufacturer of a device – and if it can, whether this will happen rapidly enough for no other action to be required.
  • Talk to experts, patients and frontline staff to identify if the patient safety issue is new or under-recognised; these groups may have different perspectives.
  • If it is new or under-recognised, explore whether organisations can do something more constructive than simply raising awareness and warning people to be vigilant against error, and the options for these actions (including interim actions while more robust barriers to error are developed).
  • If the patient safety issue is well known, including if it was the subject of an earlier Alert, we recognise that substantial efforts will already have been made to address it, and further improvements will need more support than can be provided by a National Patient Safety Alert alone. We will consider if there are new or under-recognised resources or interventions.
  • Consider if a National Patient Safety Alert is the best route; if actions only require changes in practice by a professional specialty, rather than wider action by healthcare teams or organisations, they may be more effectively communicated by a professional society, such as a royal college.

You can also view our National Patient Safety Alert decision flowchart .

Who advises us?

Insight to help us understand each patient safety issue and to develop the required actions for our Alerts mainly comes from frontline staff, patient representatives, professional bodies and partner organisations on our ‘National Patient Safety Response Advisory Panel’.

This panel is made up of:

  • 20% patient and public voice
  • 40% frontline staff from providers and commissioners from all healthcare sectors
  • 40% key national and professional stakeholders

As a member of the National Patient Safety Alerting Committee (NaPSAC) , we have developed and improved our processes for issuing National Patient Safety Alerts and were the first organisation to be accredited to issue this new national standardised format for alerts.

The standards set for National Patient Safety Alerts ensure that the safety-critical and mandatory actions an Alert requires organisations to take, are clear, feasible and effective .

Examples of how we have responded to the risks we’ve identified

  • You can find details of all alerts we have issued, on Our National Patient Safety Alerts The page also provides further information about the alerting process and the criteria we use to decide when an alert should be issued.
  • Our patient safety review and response case studies  show where we’ve worked with other organisations to address issues through non-alert routes.
  • You can also find more examples and information in the Patient safety review and response reports we previously published between 2016 – 2019.

Supporting the NHS’s response to specific healthcare issues

At particular times our patient safety review and response work is tailored to include surveillance of specific healthcare issues arising at a point in time, such as the impact on patient safety of supply chain challenges or emerging diseases, such as Covid-19.

Initiating specific surveillance at such times provides early signals of new and emerging risks to patient safety and supports our aim to provide rapid advice and guidance to the NHS.

Supporting ongoing improvement work

The information we collect through our national systems also supports ongoing improvement work to tackle the more common and well-known patient safety challenges, such as reducing diagnostic error, preventing self-harm, avoiding falls or managing long-term anticoagulation.

These issues have complex causes and no simple solutions, and are the focus of long-term improvement work, including the NHS England National Patient Safety Improvement Programmes .

We also have extensive arrangements for sharing records of patient safety events with other national bodies, royal colleges, professional societies, and researchers, so they can review and act on issues that relate to their specific areas of patient safety responsibilities or expertise.

Partnership learning from specialist review of patient safety event data

We regularly share data with a number of clinical and professional networks that review records of patient safety events and use their findings to support safety improvements in their specialty.

These include:

  • the Royal College of Emergency Medicine, which shares its findings in safety flashes
  • the Safer Anaesthesia Liaison Group, which shares its findings in quarterly patient safety updates and uses them to inform wider guideline development
  • UK Health Security Agency (formally Public Health England), which shares its findings in Safer Radiotherapy reports
  • the MHRA, which uses NRLS data to inform its regulatory functions for medication and medical device safety
  • the UK Kidney Patient Safety Committee, which shares its findings in patient safety updates
  • the Health Safety Investigations Branch (HSIB) , which uses NRLS and Serious Incident data to provide wider context to their specific investigations.

We also share data on patient safety events with organisations and researchers who are looking into a specific patient safety topic. Data on patient safety events also regularly appears in journal publications.

The impact of our review and response work

Our national review and response work is a key part of the NHS patient safety strategy , which estimate 160 lives and £13.5 million in treatment costs are saved every year from the resulting advice, guidance and other outputs.  Other parts of the strategy are also interlinked and support this work such as the roll out of the new national patient safety event recording system, LFPSE, which will introduce machine learning to support and improve how we analyse records of patient safety events. Work to further develop a patient safety culture across the NHS also helps our efforts by staff being more open and honest when things go wrong to support safety improvement without fear of blame.

  • Introduction
  • Conclusions
  • Article Information

PRO indicates patient-reported outcome.

a See eTable 1 in the Supplement for details regarding Delphi survey and consensus meeting participant characteristics.

b Six additional stakeholders provided comments prior to or after the meeting.

Acknowledgements

eFigure. Decision Tree for Inclusion/Exclusion of Candidate Items

eTable 1. Delphi Survey and Consensus Meeting Participants Characteristics

eTable 2. Consensus Meeting Notes and Outcomes of Voting for the PRO Ethics Guidelines

eTable 3a. Eight Items (Items 2-17) Which Fulfilled the Inclusion Criteria at the Delphi Exercise Stage

eTable 3b. Nine Items Proposed for Inclusion to Discuss at the Consensus Meeting

eTable 4a. Excluded Candidate Items at the Delphi Exercise Stage

eTable 4b. Excluded Candidate Items That Were Merged With Other Items and/or Were Covered by Existing Items

  • Electronic Symptom Monitoring With Patient-Reported Surveys and Outcomes Among Patients With Metastatic Cancer JAMA Original Investigation June 28, 2022 This randomized clinical trial assesses the effect of using weekly electronic patient-reported outcome surveys to monitor symptoms, compared with usual care, on physical function, symptom control, and health-related quality of life among patients receiving treatment for metastatic cancer. Ethan Basch, MD, MSc; Deborah Schrag, MD, MPH; Sydney Henson, BS; Jennifer Jansen, MPH; Brenda Ginos, MS; Angela M. Stover, PhD; Philip Carr, MPH; Patricia A. Spears, BS; Mattias Jonsson, BA; Allison M. Deal, MS; Antonia V. Bennett, PhD; Gita Thanarajasingam, MD; Lauren J. Rogak, MA; Bryce B. Reeve, PhD; Claire Snyder, PhD; Deborah Bruner, PhD; David Cella, PhD; Lisa A. Kottschade, MSN; Jane Perlmutter, PhD; Cindy Geoghegan, MA; Cleo A. Samuel-Ryals, PhD; Barbara Given, PhD; Gina L. Mazza, PhD; Robert Miller, MD; Jon F. Strasser, MD; Dylan M. Zylla, MD; Anna Weiss, MD; Victoria S. Blinder, MD; Amylou C. Dueck, PhD
  • Patient-Reported Outcome Measures in Clinical Research JAMA JAMA Guide to Statistics and Methods August 2, 2022 This Guide to Statistics and Methods provides an overview of patient-reported outcome measures for clinical research, emphasizes several important considerations when using them, and points out their limitations. Kevin P. Weinfurt, PhD; Bryce B. Reeve, PhD
  • Stability of Changes in Health Status JAMA Viewpoint September 13, 2022 This Viewpoint explores how patient-reported response to treatment informs understanding of clinically meaningful outcomes to help establish patient expectations, inform clinical decision-making, and ensure treatment is sound. Muhammad Shahzeb Khan, MD, MSc; Javed Butler, MD, MPH, MBA
  • Sharing of Individual Patient-Level Data by Trialists of Randomized Clinical Trials JAMA Research Letter May 16, 2023 This study describes access to individual patient-level data from randomized clinical trials during the COVID-19 pandemic to determine whether the intent to share what was reported in the registry, publication, or preprint was consistent with actual data access. Laura C. Esmail, PhD; Philipp Kapp, MSc; Rouba Assi, PharmD, MSc; Julie Wood, BA; Gabriela Regan, BA; Philippe Ravaud, MD, PhD; Isabelle Boutron, MD, PhD

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Cruz Rivera S , Aiyegbusi OL , Ives J, et al. Ethical Considerations for the Inclusion of Patient-Reported Outcomes in Clinical Research : The PRO Ethics Guidelines . JAMA. 2022;327(19):1910–1919. doi:10.1001/jama.2022.6421

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Ethical Considerations for the Inclusion of Patient-Reported Outcomes in Clinical Research : The PRO Ethics Guidelines

  • 1 Centre for Patient Reported Outcomes Research, Institute of Applied Health Research, University of Birmingham, Birmingham, United Kingdom
  • 2 Birmingham Health Partners Centre for Regulatory Science and Innovation, University of Birmingham, Birmingham, United Kingdom
  • 3 DEMAND Hub, University of Birmingham, Birmingham, United Kingdom
  • 4 National Institute for Health and Care Research (NIHR) Applied Research Centre West Midlands, Birmingham, United Kingdom
  • 5 Centre for Ethics in Medicine, Bristol Medical School, University of Bristol, Bristol, United Kingdom
  • 6 Warwick Medical School, University of Warwick, Coventry, United Kingdom
  • 7 NHMRC Clinical Trials Centre, Faculty of Medicine and Health, The University of Sydney, New South Wales, Australia
  • 8 School of Population and Global Health, McGill University, Montreal, Quebec, Canada
  • 9 A J Hunn Associates, London, United Kingdom
  • 10 PRO Center of Excellence, Global Commercial Strategy Organization, Janssen Global Services, Warrington, United Kingdom
  • 11 Division of Pediatric Haematology-Oncology, IWK Health Care Centre, Dalhousie University, Halifax, Nova Scotia, Canada
  • 12 Observational and Pragmatic Research Institute, Midview City, Singapore
  • 13 US Food and Drug Administration, Silver Spring, Maryland
  • 14 European Organization for Research and Treatment of Cancer, Brussels, Belgium
  • 15 Medicines and Healthcare Products Regulatory Agency, London, United Kingdom
  • 16 Health Research Authority, London, United Kingdom
  • 17 Patient partner, University of Birmingham, Birmingham, United Kingdom
  • 18 Fast Track Research Ethics Committee, Health Research Authority, London, United Kingdom
  • 19 JAMA Network, Chicago, Illinois
  • 20 RTI Health Solutions, Research Triangle, North Carolina
  • 21 Aparito Limited, Wrexham, Wales, United Kingdom
  • 22 MRC-Versus Arthritis Centre for Musculoskeletal Ageing Research, Institute of Inflammation and Ageing, University of Birmingham, Birmingham, United Kingdom
  • 23 NIHR Birmingham Biomedical Research Centre, University Hospital Birmingham and University of Birmingham, Birmingham, United Kingdom
  • 24 NIHR Surgical Reconstruction and Microbiology Research Centre, University Hospital Birmingham and University of Birmingham, Birmingham, United Kingdom
  • 25 Aetion, Washington, DC
  • 26 Department of Clinical Trial Data Management, Graduate School of Medicine, The University of Tokyo, Bunkyo-ku, Tokyo, Japan
  • 27 Global Patient-Centred Outcomes Research & Policy, UCB, Belgium, Brussels
  • 28 Nature Medicine , New York, New York
  • 29 Department of Cardiology, Odense University Hospital, Odense, Denmark
  • 30 Clinical Institute, University of Southern Denmark, Odense, Denmark
  • 31 Department of Medical Social Sciences, Northwestern University Feinberg School of Medicine, Chicago, Illinois
  • 32 Menzies Institute for Medical Research, University of Tasmania, Tasmania, Australia
  • 33 Department of Health Services, Policy and Practice, Brown University School of Public Health, Providence, Rhode Island
  • 34 University of North Carolina at Chapel Hill
  • 35 Consumer Forum, National Cancer Research Institute, London, United Kingdom
  • 36 Patient Involvement Network, Health Research Authority, London, United Kingdom
  • 37 Clinical Trials and Statistics Unit, The Institute of Cancer Research, London, United Kingdom
  • 38 Health Data Research United Kingdom, London, United Kingdom
  • 39 UK SPINE, University of Birmingham, Birmingham, United Kingdom
  • Original Investigation Electronic Symptom Monitoring With Patient-Reported Surveys and Outcomes Among Patients With Metastatic Cancer Ethan Basch, MD, MSc; Deborah Schrag, MD, MPH; Sydney Henson, BS; Jennifer Jansen, MPH; Brenda Ginos, MS; Angela M. Stover, PhD; Philip Carr, MPH; Patricia A. Spears, BS; Mattias Jonsson, BA; Allison M. Deal, MS; Antonia V. Bennett, PhD; Gita Thanarajasingam, MD; Lauren J. Rogak, MA; Bryce B. Reeve, PhD; Claire Snyder, PhD; Deborah Bruner, PhD; David Cella, PhD; Lisa A. Kottschade, MSN; Jane Perlmutter, PhD; Cindy Geoghegan, MA; Cleo A. Samuel-Ryals, PhD; Barbara Given, PhD; Gina L. Mazza, PhD; Robert Miller, MD; Jon F. Strasser, MD; Dylan M. Zylla, MD; Anna Weiss, MD; Victoria S. Blinder, MD; Amylou C. Dueck, PhD JAMA
  • JAMA Guide to Statistics and Methods Patient-Reported Outcome Measures in Clinical Research Kevin P. Weinfurt, PhD; Bryce B. Reeve, PhD JAMA
  • Viewpoint Stability of Changes in Health Status Muhammad Shahzeb Khan, MD, MSc; Javed Butler, MD, MPH, MBA JAMA
  • Research Letter Sharing of Individual Patient-Level Data by Trialists of Randomized Clinical Trials Laura C. Esmail, PhD; Philipp Kapp, MSc; Rouba Assi, PharmD, MSc; Julie Wood, BA; Gabriela Regan, BA; Philippe Ravaud, MD, PhD; Isabelle Boutron, MD, PhD JAMA

Question   What ethical considerations should be considered by researchers, research ethics committees, and funders when conducting or reviewing patient-reported outcome (PRO) clinical research?

Findings   An international consensus Delphi process was developed according to the Enhancing the Quality and Transparency of Health Research (EQUATOR) methodology; 14 items addressing ethical considerations were recommended for inclusion in the PRO ethics guidelines.

Meaning   Addressing the items in the PRO ethics guidelines has the potential to improve the quality of PRO in clinical research while promoting and protecting participant autonomy and protecting participant and researcher welfare.

Importance   Patient-reported outcomes (PROs) can inform health care decisions, regulatory decisions, and health care policy. They also can be used for audit/benchmarking and monitoring symptoms to provide timely care tailored to individual needs. However, several ethical issues have been raised in relation to PRO use.

Objective   To develop international, consensus-based, PRO-specific ethical guidelines for clinical research.

Evidence Review   The PRO ethics guidelines were developed following the Enhancing the Quality and Transparency of Health Research (EQUATOR) Network’s guideline development framework. This included a systematic review of the ethical implications of PROs in clinical research. The databases MEDLINE (Ovid), Embase, AMED, and CINAHL were searched from inception until March 2020. The keywords patient reported outcome* and ethic* were used to search the databases. Two reviewers independently conducted title and abstract screening before full-text screening to determine eligibility. The review was supplemented by the SPIRIT-PRO Extension recommendations for trial protocol. Subsequently, a 2-round international Delphi process (n = 96 participants; May and August 2021) and a consensus meeting (n = 25 international participants; October 2021) were held. Prior to voting, consensus meeting participants were provided with a summary of the Delphi process results and information on whether the items aligned with existing ethical guidance.

Findings   Twenty-three items were considered in the first round of the Delphi process: 6 relevant candidate items from the systematic review and 17 additional items drawn from the SPIRIT-PRO Extension. Ninety-six international participants voted on the relevant importance of each item for inclusion in ethical guidelines and 12 additional items were recommended for inclusion in round 2 of the Delphi (35 items in total). Fourteen items were recommended for inclusion at the consensus meeting (n = 25 participants). The final wording of the PRO ethical guidelines was agreed on by consensus meeting participants with input from 6 additional individuals. Included items focused on PRO-specific ethical issues relating to research rationale, objectives, eligibility requirements, PRO concepts and domains, PRO assessment schedules, sample size, PRO data monitoring, barriers to PRO completion, participant acceptability and burden, administration of PRO questionnaires for participants who are unable to self-report PRO data, input on PRO strategy by patient partners or members of the public, avoiding missing data, and dissemination plans.

Conclusions and Relevance   The PRO ethics guidelines provide recommendations for ethical issues that should be addressed in PRO clinical research. Addressing ethical issues of PRO clinical research has the potential to ensure high-quality PRO data while minimizing participant risk, burden, and harm and protecting participant and researcher welfare.

Patient-reported outcomes (PROs) are used in clinical research and routine care to provide information on the physical, functional, and psychological effects of disease and treatment from the patient perspective. 1 PRO data can inform health care decisions, regulatory decisions, health care policy, and cost-effectiveness analyses. PROs can also be used for audit/benchmarking and monitoring of symptoms to provide timely care tailored to individual needs. 1 , 2 Notwithstanding the potential benefits of incorporating PROs in research and routine practice, ethical considerations have been highlighted. 3 For example, the PRO content of clinical trial protocols and reporting of PRO results is commonly inadequate. A 2019 evaluation of 160 cancer trials showed nearly 50 000 participants were included in studies that failed to publish their PRO data. 4

The increasing use of PROs may lead to uncertainties for patients about why data are being collected and used. There is a lack of guidance on how research personnel should manage situations in which PRO data reveal concerning levels of psychological distress or physical symptoms. 5 If concerning data are not managed appropriately, those data could lead to suboptimal participant care or biased trial results. 6 In addition, PRO research may not reflect the perspectives of underserved groups such as older individuals, socioeconomically disadvantaged populations, and racial and ethnic minority groups, which could threaten the scientific validity of results. 3 , 7

Ethical issues should be resolved with justifications that use established principles, theories, and values, as well as consider individual and societal welfare. 3 In 2018, the SPIRIT (Standard Protocol Items: Recommendations for Interventional Trials)-PRO Extension was developed to provide PRO trial protocol guidance. 8 These guidelines were not, however, developed specifically for the use of research ethics committees (RECs) and limited attention has been given to the ethical dimensions of PROs in clinical research. 7 Thus, there is a need to develop ethical guidelines to address this. The aim of this international effort was to develop consensus-based guidelines for the specific use of PROs in clinical research.

The PRO ethics guidelines were developed through an international Delphi process following the Enhancing the Quality and Transparency of Health Research (EQUATOR) Network’s framework for guideline development ( Figure ). 9

The PRO Ethics Steering Group, formed by 11 international experts with patient and public involvement (Acknowledgements in the Supplement ), was established to oversee the design and conduct of the study.

Ethical approval was given by the University of Birmingham Ethical Review Board (ERN_21-0075).

Candidate items were identified by the steering group from the SPIRIT-PRO Extension 8 guidelines and Supplement 3 of the accompanying SPIRIT-PRO Extension article. 8 Explanation of the candidate items was derived from lay terminology of the SPIRIT-PRO Extension. 10 The candidate items were supplemented with items generated from a systematic review of articles describing the ethical implications of PROs in clinical research. The protocol for the systematic review was registered on PROSPERO (registration No. CRD42020176177). The databases MEDLINE (Ovid), EMBASE, Allied and Complementary Medicine Database (AMED), and CINAHL (Cumulative Index to Nursing and Allied Health Literature) Plus were searched from inception until March 2020 with the keywords patient reported outcome* and ethic* .

Publications were deemed eligible if they discussed ethical implications and/or guidance in the context of PRO clinical trials research, routine clinical practice, and broader PRO research. Two reviewers (SCR and OLA) independently conducted title and abstract screening before full-text screening to determine eligibility. Discrepancies were resolved through the involvement of a third reviewer (MJC). Text excerpts on ethical considerations of PRO research from the included studies were independently extracted by the 2 investigators (SCR and OLA) into a qualitative data analysis software package (NVivo 12; QSR International). Both reviewers independently generated categories and themes under the thematic analysis approach. The review identified 14 relevant articles, including qualitative reports, opinion and debate articles, and special communications that discussed the ethical implications of PRO research.

Based on the review, 6 candidate items were identified, and 17 items were drawn from the SPIRIT-PRO Extension guidelines 8 and Supplement 3 of that article.

In 2021, 201 international multidisciplinary individuals with interest in PRO research were invited to participate in the online Delphi process to vote on the candidate items and propose additional items. These participants comprised individuals responsible for developing PRO research submissions for ethical review, those undertaking ethical review, or using of data arising from PRO research. Potential participants were identified and contacted via the PRO Ethics Operations Group (S.C.R., M.J.C., O.L.A., A.P.D.) and the Health Research Authority (HRA). A snowballing technique and social media (LinkedIn and Twitter) were used to identify further participants. Participant characteristics are described in eTable 1 in the Supplement . DelphiManager software (version 5.0), developed and maintained by the COMET (Core Outcome Measures in Effectiveness Trials) Initiative, was used to undertake the 2 Delphi surveys. 11

Participants were provided with written information about the study prior to consenting to participate. Participants voted anonymously on a 9-point scale (1-3: not important; 4-6: important but not critical; and 7-9: important and critical) on the importance of the 23 items presented. Ninety-six responses were received for round 1 of the Delphi and 85 responses (89% of participants from round 1) were received for round 2. Participants were advised if they did not complete round 2, their round 1 responses would be retained. During round 1, participants had the option to suggest additional items. During round 2, 12 additional items were included. Anonymized item-level round 1 scores per participant group were presented to Delphi panelists for their consideration prior to round 2 voting.

The operations group mapped the 35 candidate PRO ethics items to existing HRA guidance from the UK, as an initial indicator of what may already be covered in existing ethics guidance, 12 removing duplicates and revising wording to aid clarification. The operations group presented the consensus delegates with recommendations for the inclusion or exclusion of items based on the decision tree (eFigure in the Supplement ). The COMET Initiative guidance informed the inclusion criteria (eMethods in the Supplement ). 13

An online consensus meeting took place in October 2021 hosted by the University of Birmingham, UK. Twenty-five international participants purposively selected from the Delphi survey attended the consensus meeting, comprising 7 clinical trialists/health academic researchers, 4 ethicists/members of an ethical review panel, 2 health care professionals, 3 PRO researchers from industry, 2 journal editors, 4 patients and members of the public, 1 policy maker, 1 regulator, and 1 bioethicist (eTable 1 in the Supplement ). Delegates were presented with candidate items and anonymously voted using the Zoom poll tool. Participants had the following voting options: include, exclude, or further discussion required (see the Participation in the Voting Process section, eMethods in the Supplement , for further details).

The aim of the meeting was to seek consensus on the content of the PRO ethics guidelines. Consensus panelists considered the focus of the guidelines and agreed that the guidelines covered ethical considerations when undertaking PRO clinical research. In addition, participants discussed the wording and explanatory text of each item. A threshold of 70% or more was prespecified to demonstrate consensus when voting on the items (see the Consensus Meeting section, eMethods in the Supplement , for further details). The items were presented alongside the overall Delphi score and the number of participant groups whereby 70% or more of respondents scored an item as important and critical.

Following the consensus meeting, attendees commented on the wording and agreed on the final version of the PRO ethics guidelines. Final edits were made to improve clarity and were approved by the steering group and patient partners. The eMethods section in the Supplement provides further information on methods.

The final PRO ethics guidelines identified 14 key questions that capture core ethical issues ( Table ). The items incorporated content from 14 of the 35 original candidate items, comprising 6 items that were merged during the consensus meeting and 8 items that were not modified (see eTables 2 and 3a and 3b in the Supplement ). Further details about the 21 excluded items are presented in eTables 4a and 4b in the Supplement . An explanation describing each item with supporting evidence is presented below. The items are presented in accordance with SPIRIT-PRO Extension subheadings and findings from the systematic review.

Explanation: Evidence suggests that many trials include PROs without specifying the PRO-specific research question and without a rationale or reference to PROs in related studies. 4 , 14 , 15 Researchers should carefully consider the PRO-specific research question to inform the selection of measures and methodological approach to help ensure results are meaningful. 8 In addition, patients and research personnel should understand why PRO data are being collected and how their data will be used, and this should be communicated effectively. 4 , 14 , 15 This can help build trust, particularly when participants may share potentially sensitive information. Why data are being collected and how these data will be used should be clearly explained in the information sheet, by research personnel, or both during the consent process.

Explanation: Clearly defined PRO objectives and hypotheses inform study design, including the selection of key PRO concepts and measures, time points for assessment, and analyses. 16 Poorly defined PRO objectives or hypotheses may affect the quality of research design and reporting. Poor science undermines participant consent (failing to respect autonomy) and exposes participants to unnecessary risk or burden because the results are ultimately not usable or not generalizable.

Explanation: Researchers should consider PRO-specific eligibility requirements at the design stage of the study and robustly justify excluding a subpopulation. It would undermine the principle of justice to exclude eligible people either directly or indirectly (eg, as a result of a failure to consider PRO accessibility or other equity, diversity, and inclusion issues). 17

Explanation: The PRO concept and analysis metric should be clearly outlined and aligned with the PRO objectives and hypothesis to ensure that they capture outcomes that matter to patients and other key interested groups, such as clinicians, regulators, and policy makers. Defining and justifying the selection of PRO instrument(s) are important aspects of ethical research. If possible, the PRO measure should be validated in the target population. The number of questionnaires used, acceptability of the questions, and participant burden should be considered carefully. PRO measures ideally should be used in accordance with existing user manuals to promote data quality and ensure standardized scoring. 8 When a PRO is being considered for a new population, representative patient input should be obtained about the suitability and appropriateness of the questions to determine whether the questions are relevant to the target population. 18

Explanation: Providing the schedule of PRO assessments in the study protocol and participant information sheet is the first step to ensuring potential participants understand the commitment and effort involved in taking part in the PRO study. A robust consent process includes information provision and checks on understanding. A poor process compromises respect for participant autonomy. 19 , 20

Explanation: Exposing participants to the risks and burdens of PRO research is only justifiable if these are outweighed by the potential value of the PRO data. A sample size that is too small may produce inconclusive and, therefore, not valuable results. A sample size that is too large will expose more participants than necessary to risks and burdens and incur unnecessary costs. 21 Item 14 of the SPIRIT-PRO Extension indicates that if PROs are the primary outcome of a study, a priori sample size calculation should be provided for that specific end point. If PROs are a secondary outcome, the sample size should provide enough power to test the principal PRO hypothesis. 8 This would not be required for exploratory PRO end points.

Explanation : Research personnel should understand how and where PRO data will be collected, and clear communication of this to potential participants is an essential component of a robust informed consent process. The mode(s) of administration should be influenced by the setting in which PRO data will be collected (eg, telephone or electronic completion may be more feasible from home) and the needs of the target population. 22 Ideally, participants from the target population would provide input on modes. Offering alternative modes of completion may help improve response rates and promote inclusivity and equity—all of which improve the quality of the results. 23 Item 18a(ii) of the SPIRIT-PRO Extension provides further information regarding the modes of PRO administration and setting for PRO randomized clinical trials. 8

Explanation: Responding to PRO alerts (concerning levels of psychological distress or physical symptoms that require timely response) 6 may protect the safety and welfare of participants, 17 which is an important ethical consideration. The research protocol should state whether, why, and by whom PRO data will be monitored during the study and this information should be shared with participants. 5 , 6 In low-risk studies in which alerts for concerning symptoms are not anticipated, PRO monitoring may not be necessary. Similarly, protocols should state whether research data will be shared with the patient’s care team or entered in the electronic medical record. Alternative support mechanisms (eg, 24-hour helpline) for participants should be outlined. All research personnel involved in the management of PRO alerts should receive appropriate training and have clear pathways for support. 24 , 25 Evidence suggests research personnel handle such data inconsistently, which may lead to inequitable patient care, cointervention bias, and confusion. 6 In addition, personnel in charge of collecting PRO data may feel emotional and/or ethical burden while dealing with concerning PRO data (eg, reports from trial participants of low self-esteem, depression, or risk of self-harm or suicide). 25

Explanation: PRO protocols should promote participant inclusivity while recruiting a diverse population that is representative of patients with the condition of interest. Barriers to participation, such as access to technology in rural areas, areas of socioeconomic disadvantage, or both, as well as disability, language, and cultural requirements, should be addressed to promote fairness and ensure results are as accurate and generalizable as possible. 26 For example, a clinical trial of adults receiving chemotherapy at 50 community cancer centers promoted inclusivity by offering internet and no-internet (automated telephone call) options to complete PROs remotely. Thirty-five percent of the participants chose the automated call (no-internet) option vs 65% who chose internet-based completion. 27 Without an alternative PRO mode, more than one-third of the vulnerable population may have been excluded.

Researchers may consider different modes of completion (item 7) to promote inclusivity and should be explicit about how the PRO strategy promotes or hinders the goal of recruiting a diverse sample representative of the target population. For instance, trials involving participants with different languages require the availability of validated language and culturally adapted PRO questionnaires, while some participants may need physical help or other types of assistance in responding (eg, turning pages, holding a pen, assistance with a telephone or computer keyboard). 8 , 16 , 24

Explanation: PROs should be acceptable to the population in which they will be administered, both in terms of the questions they ask and the overall burden to the patient (eg, is the completion time for the PRO measure acceptable). 28 The degree of participant burden depends on the frequency and timing of PRO assessments and on issues such as participant cognition, illness severity, treatment toxicity, and literacy. 16 Researchers should consider issues such as whether the questionnaire(s) capture important and relevant concepts to interested groups (such as overall health-related quality of life, specific domain or symptoms as described in item 4) and whether PROs include overlapping content and/or particularly sensitive questions. It is also important to consider the length, number of questionnaires, and end points, with respect to burden for subgroups of participants and if the mode of delivery (item 7) and schedule of assessments (item 5) are appropriate. If researchers demonstrate acceptable participant burden via robust involvement from representatives of the target patient population in the PRO selection process, RECs should not override the PRO strategy without strong ethical justification (eg, RECs should avoid automatically rejecting a proposal with a large number of PROs if justification is provided).

Short questionnaires minimize participant burden and assure greater completeness of PRO data while minimizing missing data. 29 However, patient input during the selection of PRO measures is key because participants may be willing to complete lengthy questionnaires if they understand the value of data collection and how the data will be used. 30 Thus, the views of the affected population are authoritative in this regard. Failure to seek participant input to core design issues, such as concepts to measure that matter most to patients, selection of questionnaires, time points, and mode of assessment, may lead to poor concordance, and therefore flawed results that cannot inform clinical practice. Poorly designed studies mislead participants who participate to help others and misuse research resources.

Explanation: It is well recognized in research governance that participants who lack capacity (eg, young children and adults who are cognitively impaired) are potentially vulnerable, and their interests in the context of research need to be protected. However, it is also important that such people are not unjustifiably excluded from relevant research. PRO research needs to meet the same well-defined standards.

These individuals may require a proxy: someone else to report the participant’s outcomes on their behalf. 8 This is different to assisting a participant to document their own answers (see item 9). 31 , 32 The correct administration of PRO tools when proxies need to be used contributes to the collection of robust and reliable data. The justification for including vulnerable participants in research is that it will either benefit them directly or it will benefit the population to which they belong. 33

In many research contexts, it is reasonable to anticipate the need for proxy response throughout all or some of the research (although the possibility can never be excluded) and this should be clearly documented in the research protocol. Researchers should be aware that proxy reporting is acceptable in some contexts and not in others. For example, the European Medicines Agency discourages proxy reporting because their data are often subject to biases and should only be used if it is the only effective means of obtaining vital information that might otherwise be lost. 28 The US Food and Drug Administration also discourages the use of proxy-reported outcomes to inform labeling claims, recommending observer reports for observable phenomenon only (eg, vomiting, but not nausea) instead. 16 However, in palliative care, collecting both proxy and observer measures is acceptable. 34

It is important to recognize that lack or loss of capacity to consent to research participation will not always be accompanied by an inability to self-complete PROs (with or without assistance), and appropriate support for such participants should be specified.

Explanation: Patient and public involvement refers to the partnership between patients, members of the public, and researchers in the codevelopment of research. 35 Patients and members of the public have unique insight derived from their lived experiences making research more relevant and enhancing the design, conduct, and quality of the research. 36 - 38 Incorporating these insights into research can make it prima facie more ethical in 2 ways: by democratizing the research agenda and/or helping to improve participant-facing documents and processes. 39

The inclusion of patient and/or public involvement should be considered best practice during the study design stage. Involvement of individuals with the disease can provide valuable insights into their lived experience and help ensure the research is relevant to their needs and acceptable, while public involvement may generate broader insights from a societal perspective. In addition, their inclusion should be integral to all the stages of research. The inclusion of patient involvement, public involvement, or both in the development of the PRO strategy may help to ensure that research measures what matters to patients, thereby maximizing its beneficial effect. It is also the best means of ensuring that PRO tools, and how they are administered, are acceptable (see item 10), and thereby may be influential in maximizing the response rate (see item 13). For example, recent patient involvement in the Therapies for Long COVID Study has led to the development of a new Symptom Burden Questionnaire because existing measures were felt to omit key symptoms experienced by those with the condition. 40

Explanation: Missing PRO data are a major problem in clinical research. 23 , 41 Missing data are normally caused by a combination of factors relating to methodology, logistic, administrative, and patient-related issues. 41 Protocols should describe how missing data will be minimized. Missing PRO data can complicate interpretation, lead to invalid conclusions, or may mean that the PRO data are not published. 4 , 42 , 43 When this occurs, it undermines the consent of participants who took part in the study and wastes research resources.

Although not all missing PRO data can be avoided, different strategies exist to mitigate this problem. 23 Specific recommendations related to data collection and management include using the minimum number of questionnaires appropriate to address the PRO research question, establishing standardized and documented PRO administration procedures, engaging and educating participants in the study by providing updates or incentives, using active quality assurance measures (such as monitoring of completion rates, reminders for upcoming or missed assessments), appointing a dedicated staff member responsible for PRO assessment at each center, training staff, and offering alternative modes of administration. 23 , 31 Reminders, notifications, or follow-up calls may be used to minimize missing data. Although different strategies exist to minimize avoidable PRO missing data, participants should be notified and provide consent, prior to accepting being part of the study, about the mechanisms the study will follow.

Explanation: The dissemination of PRO findings is essential to achieve beneficial outcomes. PRO data are, however, commonly omitted from primary and secondary publications. 4 Failing to report PRO data could limit the interpretation of the results and may hinder the translation of PRO findings into clinical practice, resulting in lost opportunities to benefit patients and the perpetuation of harmful practices. Failure to disseminate PRO findings is disrespectful of participants’ time, effort, and contribution to research. It may also undermine participants’ consent if they were misinformed about dissemination plans. 43 Sharing a summary of the PRO research results in accessible plain language for use by patients, participants, and members of the public promotes autonomy by empowering patients in shared decision-making around their care. 44

It is recommended that PRO findings should be incorporated into the main research publication or reported in a secondary publication providing a detailed explanation of the PRO data. 45 The CONSORT-PRO Extension guideline was developed to address the reporting of PRO trial data. The CONSORT-PRO provides evidence-based recommendations to improve completeness of reporting randomized clinical trials with either a primary or secondary PRO end point. 46

The Table shows an implementation tool for PRO researchers and RECs to be completed by research teams preparing PRO research or by reviewers.

The PRO ethics guidelines provide international consensus-based recommendations on questions that should be asked of a study’s design to facilitate the evaluation of its ethical acceptability. The guidelines highlight the ethical imperative to conduct robust science and the ethical issues to consider in the design and review of PRO clinical research. While a number of ethical issues identified are not unique to PROs and apply to research more widely, they raise particular challenges in the context of PROs, which is the focus of the work developed. The PRO ethics guidelines comprise 14 items to consider for use alongside the existing SPIRIT-PRO and CONSORT-PRO Extension guidelines 8 , 46 and other ethical recommendations relevant to the jurisdiction of interest. 12 , 47 , 48

The guidelines do not aim to mandate how ethical research should look, nor to mandate the correct response to the questions it asks. Instead, the guidelines aim to highlight issues that should be considered by research groups and ethics committees, including patients, research participants, and the public.

The recommendations within the PRO ethics guidelines reflect widely accepted ethical norms encapsulated in instruments such as the Declaration of Helsinki, 49 the Belmont Report, 50 and the Council for International Organizations of Medical Sciences guidelines. 51 The recommendations are in line with the 3 principles of respect of persons, concern for welfare, and justice outlined in the Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans 48 and the widely used 4 principles of biomedical ethics: autonomy, justice, beneficence, and nonmaleficence. 19 As such, the guiding ethical questions presented here do not set out any new ethical ideas, but rather specify widely accepted norms in the context of PROs and frame them in a way that is accessible to PRO researchers and useful for reviewers of PRO research.

The use of the PRO ethics guidelines has the potential to reduce participant risk and burden. In addition, addressing the items of the PRO ethics guidelines may help promote and protect participant autonomy and the welfare of participants and researchers. Furthermore, it may promote inclusive, equitable PRO research; the sharing of PRO research findings with participants and patients; and minimization of research waste ( Box ).

Aims of the PRO Ethics Guidelines

Maximize beneficial effect from research resources

Promote and protect participant autonomy

Protect participant research welfare

Promote accessible research

Minimize participant burden and harm

Minimize participant risk

Promote high-quality research

Disseminate PRO research

The Table provides an implementation tool for PRO researchers to reflect how each item has been addressed prior to ethical submission and for RECs to make notes on the research submitted and discuss in detail any relevant points at the ethics meeting. This tool is a starting point and can be tailored according to the users’ needs. Collaborations with national and international networks are being planned to promote the implementation of the PRO ethics guidelines.

This study has several limitations. First, the review identified only limited literature on which to base items for inclusion in the Delphi. Therefore, some relevant candidate items may not have been included; however, additional items were proposed by the steering group, and further items were informed by the SPIRIT-PRO Extension work, based on an extensive review of PRO protocol guidance. Furthermore, participants had the opportunity to propose additional items during round 1 of the Delphi process. Second, only literature available until March 2020 was considered in development of the guidelines. However, an updated search was performed on March 23, 2022; an additional 569 articles were screened and no further relevant literature was identified. Third, because participants ranked items according to their general importance, it is possible that some items might be less relevant for certain types of trials.

The PRO ethics guidelines provide recommendations for ethical issues that should be addressed in PRO clinical research. Addressing ethical issues of PRO clinical research has the potential to ensure high-quality PRO data while minimizing participant risk, burden, and harm and protecting participant and researcher welfare.

Corresponding Author: Melanie J. Calvert, PhD, Centre for Patient Reported Outcome Research, Institute of Applied Health Research, University of Birmingham, Edgbaston, Birmingham B15 2TT, England ( [email protected] ).

Accepted for Publication: April 5, 2022.

Author Contributions: Drs Cruz Rivera and Calvert had full access to all of the data in the study and take responsibility for the integrity of the data and the accuracy of the data analysis.

Concept and design: Cruz Rivera, Aiyegbusi, Ives, Mercieca-Bebber, Hunn, Bhatnagar, Bottomley, Campbell, Collis, Golub, von Hildebrand, Mahendraratnam, Wilson, Stover, Calvert.

Acquisition, analysis, or interpretation of data: Cruz Rivera, Aiyegbusi, Ives, Draper, Mercieca-Bebber, Ells, Hunn, Scott, Fernandez, Dickens, Anderson, Bottomley, Campbell, Collett, Craig, Davies, Gosden, Gnanasakthy, Haf Davies, Lord, Miyaji, Monteiro, Morel, Zwisler, Peipert, Roydhouse, Wilson, Yap, Calvert.

Drafting of the manuscript: Cruz Rivera, Draper, Hunn, Dickens, Anderson, Campbell, Collett, Collis, Davies, Gosden, Gnanasakthy, Haf Davies, Monteiro, Stover, Calvert.

Critical revision of the manuscript for important intellectual content: Aiyegbusi, Ives, Draper, Mercieca-Bebber, Ells, Hunn, Scott, Fernandez, Dickens, Anderson, Bhatnagar, Bottomley, Campbell, Craig, Golub, von Hildebrand, Lord, Mahendraratnam, Miyaji, Monteiro, Morel, Zwisler, Peipert, Roydhouse, Wilson, Stover, Yap, Calvert.

Statistical analysis: Bottomley, Haf Davies, Calvert.

Obtained funding: Mercieca-Bebber, Calvert.

Administrative, technical, or material support: Aiyegbusi, Dickens, Gosden, Haf Davies, von Hildebrand, Mahendraratnam.

Supervision: Calvert.

Other - patient partner: Collis.

Other - patient viewpoint and contributor: Wilson.

Other - statistical advice: Yap.

Other - consensus meeting participation: Roydhouse.

Other - Providing options and opinions: Haf Davies.

Other - helped with formulation of interpretation and analysis regarding ethical values/principles: Draper.

Other - Delphi panel member, reviewed and commented on the study documents and publications: Scott.

Conflict of Interest Disclosures: Dr Cruz Rivera reported receiving funding from UK SPINE and European Regional Development Fund–Demand Hub and personal fees from Merck. Dr Aiyegbusi reported receiving grants from the National Institute for Health and Care Research (NIHR) Birmingham Biomedical Research Centre, NIHR Applied Research Collaboration West Midlands, UK Research and Innovation (UKRI), Health Foundation, Janssen, Gilead, and GlaxoSmithKline and personal fees from Gilead Sciences Ltd, Merck, and GlaxoSmithKline outside the submitted work. Dr Draper reported receiving unrelated research funding from UK SPINE (UKRI), AHRC, and the University of Warwick and being a member of the Defence Medical Services ethics committee, Birmingham Women’s and Children’s NHS Foundation Trust clinical ethics committee, and NHS Blood and Transplant Deceased Donor Family Tissue Advisory Group. Dr Scott reported receiving a pension from Janssen and holding stock in Johnson & Johnson. Drs Ells and Fernandez are members of the Canadian Interagency Panel on Research Ethics, which is responsible for the interpretation and evolution of the Canadian Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans . Ms Anderson reported receiving funding from the Health Education England/NIHR Integrated Clinical Academic Program Clinical Doctoral Research Fellowship. Dr Haf Davies reported owning an ePRO software platform called Atom5 through Aparito. Dr Lord reported being a member of the Nuffield Bioethics Working Group on the Future of Ageing. Dr Mahendraratnam reported owning stock options at Aetion Inc. Mr Miyaji reported grants (paid to the Department of Clinical Trial Data Management, Graduate School of Medicine, The University of Tokyo) from AC Medical, A2 Healthcare, New Age Trading, Japan Tobacco Inc, Japan Media Corp, Medidata Solutions, Ono Pharmaceutical, FMD K&L Japan, 3H Medi Solution, NOBORI, Medrio Inc, Welby Inc, Nipro Corp, and Intellim and personal fees from Pfizer Japan Inc, Takeda Pharmaceutical Co, Merck, Ayumi Pharmaceutical, and Welby Inc. Dr Morel reported owning shares of UCB Pharma. Dr Zwisler reported being chair of the national clinical coordinating group on PRO in cardiac diseases. Dr Peipert reported receiving unrelated research funding from the National Cancer Institute, the National Institutes of Health, the Food and Drug Administration, the ECOG-ACRIN Medical Research Foundation, the Peter G. Peterson Foundation, Veloxis Pharmaceuticals, Pfizer, and the Northwestern University George M. O’Brien Kidney Core Center. He has received unrelated personal fees from AstraZeneca, IMPAQ International, and FACIT.org; in addition, he is the International Society for Quality of Life Research’s psychometric special interest group chair. Through his institution, he is supported by unrelated grants and contracts from Bristol Myers Squibb, Clovis Oncology, Pfizer, and Veloxis Pharmaceuticals. Dr Roydhouse reported receiving unrelated personal fees in the last 24 months from Amgen. Through her institution, she is supported by an unrelated Select Foundation Fellowship and has received unrelated research funding from the Royal Hobart Hospital and the Food and Drug Administration. Dr Stover reported receiving unrelated consulting fees or speaking honoraria in the last 24 months from Navigating Cancer, Association of Community Cancer Centers, Genentech, Purchaser Business Group on Health, and Henry Ford Cancer Center and unrelated research funding from Sivan Innovation and UroGen Pharma Ltd. Dr Yap reported receiving unrelated consulting fees and speaking honoraria from Faron Pharmaceuticals and Celgene, respectively, and being an expert advisor for the Medicines and Healthcare products Regulatory Agency’s Clinical Trials, Biologicals and Vaccines Expert Advisory Group and a funding panel member for the Medical Research Council Experimental Medicine and Cancer Research UK Clinical Research Committee. Dr Calvert reported serving as director of the Birmingham Health Partners Centre for Regulatory Science and Innovation, director of the Centre for Patient Reported Outcome Research, and an NIHR senior investigator and receiving funding from the NIHR, UK Research and Innovation (UKRI), NIHR Birmingham Biomedical Research Centre, the NIHR Surgical Reconstruction and Microbiology Research Centre, NIHR ARC West Midlands, UK SPINE, European Regional Development Fund–Demand Hub and Health Data Research UK at the University of Birmingham and University Hospitals Birmingham NHS Foundation Trust, Innovate UK (part of UKRI), Macmillan Cancer Support, UCB Pharma, Janssen, GlaxoSmithKline, and Gilead. Dr Calvert has received personal fees from Astellas, Aparito Ltd, CIS Oncology, Takeda, Merck, Daiichi Sankyo, Glaukos, GlaxoSmithKline, and the Patient-Centered Outcomes Research Institute outside the submitted work. In addition, a family member owns shares in GlaxoSmithKline. No other disclosures were reported.

Funding/Support: This work was sponsored by the University of Birmingham, the NIHR Birmingham Biomedical Research Centre, UK Research and Innovation, UK SPINE, and the European Regional Development Fund.

Role of the Funder/Sponsor: The funders had no role in the design and conduct of the study; collection, management, analysis, and interpretation of the data; preparation, review, or approval of the manuscript; and decision to submit the manuscript for publication. Several authors are employees of the University of Birmingham; however, beyond the declared author contributions, the sponsor had no additional role.

Disclaimer: The views expressed in this article are those of the author(s) and not necessarily those of national agencies (eg, the NIHR, Food and Drug Administration, Medicines and Healthcare products Regulatory Agency, Health Research Authority, Canadian Institutes of Healthcare Research, the Department of Health and Social Care, Canadian Interagency Panel on Research Ethics, or the Canadian Tri-Council Policy Statement 2. Dr Golub is Executive Deputy Editor of JAMA but was not involved in any of the decisions regarding review of the manuscript or its acceptance.

Additional Information: Dr Scott retired from Janssen Global Services in March 2021; however, she was still involved in the development of the guideline until its final stage. Coauthor Amanda Hunn, MA, died February 8, 2022.

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  • Volume 19, Issue 1
  • Patient safety research: an overview of the global evidence
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  • A K Jha 1 , 2 , 3 ,
  • N Prasopa-Plaizier 4 ,
  • I Larizgoitia 4 ,
  • D W Bates 1 , 2
  • 1 Department of Health Policy and Management, Harvard School of Public Health, Boston, MA, USA
  • 2 Division of General Medicine, Brigham and Women's Hospital, Boston, MA, USA
  • 3 The VA Boston Healthcare System, Boston, MA, USA
  • 4 WHO World Alliance for Patient Safety, World Health Organization, Geneva, Switzerland
  • Correspondence to Dr Ashish K Jha, Harvard School of Public Health, Boston, Massachusetts, USA; ajha{at}hsph.harvard.edu

Background Unsafe medical care may cause substantial morbidity and mortality globally, despite imprecise estimates of the magnitude of the problem. To better understand the extent and nature of the problem of unsafe care, the WHO World Alliance for Patient Safety commissioned an overview of the world's literature on patient safety research.

Methods Major patient safety topics were identified through a consultative and investigative process and were categorised into the framework of structure, process and outcomes of unsafe care. Lead experts examined current evidence and identified major knowledge gaps relating to topics in developing, transitional and developed nations. The report was reviewed by internal and external experts and underwent improvements based on the feedback.

Findings Twenty-three major patient safety topics were examined. Much of the evidence of the outcomes of unsafe care is from developed nations, where prevalence studies demonstrate that between 3% and 16% of hospitalised patients suffer harm from medical care. Data from transitional and developing countries also suggest substantial harm from medical care. However, considerable gaps in knowledge about the structural and process factors that underlie unsafe care globally make solutions difficult to identify, especially in resource-poor settings.

Interpretation Harm from medical care appears to pose a substantial burden to the world's population. However, much of the evidence base comes from developed nations. Understanding the scope of and solutions for unsafe care for the rest of the world is a critical component of delivering safe, effective care to all of the world's citizens.

  • Patient safety
  • adverse events
  • unsafe care

https://doi.org/10.1136/qshc.2008.029165

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Despite the longstanding principle to “do no harm”, unsafe medical care appears to cause significant morbidity and mortality throughout the world. Although precise estimates are unavailable, prevalence studies from developed nations suggest that a substantial number of hospitalised patients are injured as a direct result of medical care. 1–4 The evidence for harm in the ambulatory setting is much less robust but is likely to be sizeable. 5 6 Generalising from these figures, tens of millions of people suffer injuries and millions likely die due to unsafe medical care. Injuries can occur in association with many medical interventions, from counterfeit or substandard drugs (due to regulatory and oversight failures) to healthcare-associated infections (due to unhygienic practices). Many of these injuries are preventable and, therefore, particularly troubling.

To better understand the causes and impact of the delivery of unsafe medical care from a global perspective, the World Health Organisation (WHO) Patient Safety team convened an ad hoc expert working group to establish priorities for research on patient safety. To help set priorities, the group commissioned a report on the current evidence available. This assessment was done by identifying topics in patient safety, examining related clinical and organisational issues and distinguishing gaps in current knowledge and directions for future research. This paper highlights the key points of the report. The full report, produced by the working group with the support of leading experts, is far more comprehensive 7 and available on the WHO World Alliance for Patient Safety website ( http://www.who.int/patientsafety/research/en/ ).

The group began by identifying the types and causes of adverse events that are particularly harmful to patients. Major patient safety issues were identified using a multi-faceted, iterative approach: we first began with a literature search. We identified the major causes of harm and their underlying causes. We then consulted with experts on the committee as well as with external sources, such as the National Patient Safety Foundation, reviews by the Agency for Healthcare Research and Quality 8 (which is the most comprehensive review of its kind) and epidemiologic studies from several nations including the US, 9 Canada 1 and Australia. 10 We went back to the experts on the committee with the preliminary list of harms and their underlying causes for further feedback. After finalising the list, we shared it with external experts to get any final feedback. With the list of harms and their underlying causes formalised ( table 1 ), we then sought out experts in each individual topic area to write a section of the report on their topic of expertise.

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Major patient safety topics

While there is some debate about the relationship between quality and safety, the Institute of Medicine in the US suggests that safety is one critical component of the delivery of high-quality care. 11 Therefore, the committee chose to categorise the patient safety topics identified into structure, process and outcomes. 12 The Agency for Healthcare Research and Quality (AHRQ) defines “structure” as the resources and organisational arrangements in place to deliver care, “process” as the activities of providers for delivering care and “outcomes” as the consequences of clinical activities by providers. 13

Each identified topic was then reviewed in detail by lead experts who were asked to describe the basic epidemiology of the topic (eg, frequency, impact on care and preventability). These experts also identified major gaps in knowledge that need to be addressed through future research. Because healthcare systems, their focus and their impacts likely vary substantially based on the level of a nation's development, we asked experts to specify what is known about the individual topic in developing, transitional and developed nations. Nations were classified based on their category of national income (World Bank 2006 classification 14 ), and nations listed as “high income” were considered developed, “medium income” as transitional and “low income” as developing. Each section was reviewed by at least three other members of the committee for completeness and balance. Finally, the entire report underwent external review by seven international experts (names and affiliations listed in the Acknowledgement section).

In this manuscript, we synthesise the key points from the individual sections and present the major findings.

We identified 23 major patient safety topics for detailed examination (see table 1 ). Of these, eight were classified as structural, five as process and 10 as outcomes. While it was generally easier to separate the outcomes topics from others, the strong link between structural factors that underlie unsafe care and the unsafe processes they create necessarily lead to categorisation of some topics under one heading that could have arguably belonged in the other. The groupings were not meant to be definitive but created a practical framework for approaching the safety topics. Further, the topics covered activities and areas that could impact the health system at many different levels. For example, organisational accidents and failures obviously occur at the provider level and impact individual organisations such as hospitals or doctor practices. Counterfeit and substandard drugs, on the other hand, often represent failure to regulate and safeguard medications at the national level, impacting potentially all providers and patients in the country.

We found that unsafe patient care is common, that it is associated with significant morbidity and mortality throughout the world, and that much of the harm is likely amenable to intervention. Studies from the US suggest that approximately 3% to 4% of hospitalised patients suffer a serious adverse event, 2 3 while studies from other developed nations, using less restrictive definitions, found that between 8% and 16% of hospitalised patients suffer an adverse event. 1 4 A substantial proportion (between 30% and 50%) of adverse events are preventable, and most cause substantial harm, likely contributing to the deaths of tens of thousands of people in each of these nations. Although there have been few systematic prevalence studies in developing or transitional nations, existing evidence from these countries suggests that unsafe medical care is likely to be as—if not more—common 15 16 than in developed nations. For example, one study of Mexican hospitals suggested that nearly one in four hospitalised patients developed a nosocomial infection. 15

The data on structural and process factors that affect patient safety come almost exclusively from a small number of developed nations. This makes understanding the underlying causes of unsafe care or recommending solutions to improve safety in developing and transitional nations extremely difficult. Even in developed nations, there are still substantial gaps in knowledge about the structural and process factors that underlie unsafe care. We outline the key findings, beginning with these factors, and then the outcomes of such care.

Structural factors contributing to unsafe care

A major contributor to unsafe care is the breakdown of complex systems, which some have called “organisational accidents”. These breakdowns arise from combinations of factors originating at different levels of the system and can involve latent failures or poor oversight. 17 A key structural issue that impacts safety is the inadequate number of qualified healthcare providers worldwide. Globally, 57 countries have an estimated deficit of 2.4 million doctors, nurses and midwives 18 and thus face substantial challenges in meeting health-related Millennium Development Goals for improving the quality and safety of their healthcare systems. A closely related issue to inadequate staffing is production pressures, which refer to situations in which the optimal patient care capacity of a healthcare system or an individual healthcare provider has been exceeded. Providing for too many patients at one time distracts providers, forces greater reliability on memory to perform important actions and hinders effective communication among healthcare personnel. Each of these likely creates an environment for unsafe processes. For example, one analysis in 2005 identified communication problems as the single biggest cause of nearly 70% of sentinel events in the hospital setting in the US. 19 The roles of organisational structure, capacity and communication breakdowns in producing unsafe care in developing and transitional countries have not been adequately studied.

A related threat hindering the delivery of safe care is provider fatigue. Doctors-in-training who work traditional 24-h shifts make 36% more serious medical errors in the care of their patients than comparable doctors not doing extended shift work. Fatigued doctors make up to five times as many serious diagnostic errors, report making four times as many fatigue-related errors that lead to a patient's death and suffer many more occupational injuries themselves. 20–23 Although data on provider fatigue come primarily from developed nations, providers in developing and transitional nations are likely to be at least as susceptible to these threats.

We found that other key structural issues that may affect safety include the organisation's patient safety culture, which refers to shared attitudes, values and norms related to safety. A positive culture may result in improvements in safety practices through better communication, teamwork and knowledge sharing, although the evidence base underlying this assumption is weak. Further, there is scarce knowledge about how organisational factors combine with provider factors to affect patient safety culture. Another important topic includes the role that accreditation and regulations play in improving accountability and systems of care. While both are felt to likely impact safety, their actual level of influence on patient safety has not been empirically assessed and their roles are especially uncertain in developing and transitional countries.

Finally, human factors engineering (HFE) represents an important structural issue to understand the hazards of medical care and ways to minimise those risks. HFE techniques and heuristics can also assist in investigating adverse events 24 when they do occur. Their primary value has been in improving troublesome design issues involving architecture, devices and clinical procedures 25 (eg, anaesthesiology, 26 surgery 27 and nursing 28 ). By understanding how individuals actually interface with technology, for example, HFE can reduce adverse event rates by maximising the human ability to use technology effectively.

Processes that underlie unsafe care

Misdiagnosis is understudied but represents a major type of error in healthcare with widely ranging rates of delayed and erroneous diagnosis. Even in the most highly developed countries with sophisticated technology, at least 10% to 15% of diagnoses are incorrect. 29 The numbers from developing and transitional countries are surely higher and likely add substantial financial costs and create significant morbidity and mortality. For example, one review found high rates of overdiagnosis of malaria in developing nations with consequent underdiagnosis of pneumonia and other related disorders, leading to undertreatment and likely high rates of morbidity from the underlying condition. 30 Another important failure of process is the lack of adequate follow-up of important tests. Data from developed countries suggest that only about half of critically important laboratory results indicating potentially life-threatening conditions were followed up by appropriate treatment in a timely manner. 31 The rates of test follow-up in developing nations are also suboptimal and variable and cause serious lapses in patient care. 32

Counterfeit and substandard drugs, defined as those that are mislabelled, missing active ingredients or include wrong active ingredients, pose a major risk to patient safety. It was classified by the group under unsafe processes (due to poor regulatory oversight of medication safety) but could be considered a structural failure of the healthcare system. Repeated use of counterfeit or substandard medicines can result in therapeutic failure, drug resistance or even death. 33 34 Counterfeit drugs account for more than 10% of the global medicine market and up to 30% of medicines consumed in developing countries. 33 35 It is likely that hundreds of thousands of people, if not more, die each year due to consumption of substandard medications, 33 but the precise burden of the problem is unknown.

Unsafe injection practices also cause substantial morbidity and mortality in large parts of the world. In 2000, WHO estimated that some 16 billion injections were administered each year in transitional and developing nations and up to 40% of injections were given with syringes and needles reused without sterilisation; in some countries, this proportion was as high as 70%. 36 These obviously contribute to high rates of infections with hepatitis viruses, human immunodeficiency virus (HIV) and other transmittable disease.

Outcomes of unsafe care

Adverse events can occur as a result of nearly any interaction with the healthcare system. Estimates from developed nations suggest that between 7.5% and 10.4% of hospitalised patients experience injuries due to medications alone. 1 37 38 These adverse drug events (ADEs) cost tens of billions of dollars to healthcare systems around the world and have been estimated to contribute to 140 000 deaths each year in the US alone. 39 40 Best estimates suggest that 28% to 56% of ADEs are preventable. 41 The rates of ADEs from developing and transitional nations are largely unknown. Although the official rates of medication use are much lower in developing and transitional countries, the actual use of medications in these nations is hard to quantify. 42 Therefore, whether ADEs are less common in these nations is unknown but they likely represent a major source of patient harm and economic costs.

The best evidence suggests that medical devices can also cause substantial harm. Errors that underlie device-related injuries are often categorised into three groups: manufacturer-related errors, user errors and use or design errors. 43–50 In the US, more than 1 million adverse medical device events occur annually, at a rate of 6.3 events per 1000 patient days. 51 Studies by WHO suggest that adverse medical device events might be particularly problematic in developing countries, where medical equipment is often improperly maintained or replaced, placing patients at great risk. 52 53 One study from a transitional nation found that the rates of infection from medical devices alone were 34.2 per 1000 patient days in the hospital. 53

Surgery and anaesthesia also present substantial safety risks. In the US, estimates suggest that surgical adverse events account for 48% of all adverse events and are preventable 54% to 74% of the time. 2 54 The few available studies from the developing world have found surgical adverse event rates to be as much as fivefold to 10-fold higher. 55–60 Improving the use of evidence-based practices could potentially reduce these rates dramatically. 61

Nosocomial infections are reported to occur in approximately 5% to 10% of hospitalised patients in developed nations 15 and between 25% and 40% in developing nations. 15 16 One in four patients in intensive care may acquire an infection during a stay in hospital and one estimate suggests that these rates are twice as high in developing countries. 16 Common types of nosocomial infections include nosocomial pneumonia, catheter-related infections and surgical infections. These events are not only common but also highly preventable. They represent a major source of morbidity and mortality, as well as substantial associated financial costs to health systems.

Another important source of infections from medical care is the use of unsafe blood products. Recent estimates indicate that 5% to 15% of HIV infections in developing countries result from unsafe blood transfusion. 62 63 Unsafe blood poses a high risk for transmission of other blood-borne infections including hepatitis B, hepatitis C, syphilis, malaria, Chagas disease and West Nile fever. Studies demonstrate that nearly three in five countries lack an established quality system to screen collected blood for HIV and that 88.5% of blood units in sub-Saharan Africa are not screened for HIV in a reliable manner. 64 65 It is not known what fraction of blood products in the developing world is tainted. Safe blood products are a particular concern for women of childbearing age, for whom severe haemorrhaging is a leading cause of maternal mortality.

Outcomes of unsafe care in vulnerable populations

With an estimated 7.6 million infant deaths during the perinatal period each year and approximately 600 000 deaths in women due to pregnancy or childbirth (99% of which occur in developing countries), maternal and child health remains a major concern worldwide. 66–68 Although many such deaths result from lack of access to care, many are also due to unsafe care. No well-designed studies address what fraction of the morbidity and mortality of women and newborns is attributable to a lack of access to care or to the receipt of unsafe, poor-quality care. Given the importance of understanding the causes of high maternal mortality in developing nations, deciphering the role that unsafe medical care plays is critically important.

The older people are particularly vulnerable to adverse events. Falls, for example, represent the most common patient safety injury for the older patients in hospitals in developed nations. 69 Hip fractures remain common and only 14% to 21% of patients recover the ability to perform daily activities. 70 Decubitus ulcers are also widespread in this group, risk factors of which include immobility, friction, incontinence, cognitive impairment and poor nutritional status. 71–73 In the US between 1990 and 2001, decubitus ulcers were reported to be the cause of death for 114 380 persons (age-adjusted mortality rate, 3.79 per 100 000 population). 74 Additionally, rates of ADEs among older patients are much higher than in the general population. 75 76

We examined the available research on patient safety and focused specifically on 23 topics and have summarised the major consequences of unsafe care and its underlying causes. Several key findings emerged. First, the available data suggest that harm from medical care is widespread and likely imposes a substantial burden on the world's population. Second, most evidence about safety comes from developed nations, although there is growing epidemiological evidence of poor clinical outcomes due to unsafe medical care in developing and transitional countries. Finally, the data on structural and process factors that contribute to unsafe medical care are almost exclusively from a small number of developed nations. Although some solutions are readily apparent, large gaps in knowledge need to be filled before more comprehensive solutions can be developed, particularly for transitional and developing countries.

The nature and extent of unsafe care are still poorly understood in developing and transitional nations. For 5 of 10 “outcomes” of unsafe care (ADEs, adverse medical device events, surgical errors, falls and decubitus ulcer), there were few data points from developing or transitional nations. Data suggest that the burden of harm from unsafe care is sizeable in developed nations and likely to be comparable if not greater in transitional and developing nations. However, the lack of more reliable information underscores the need for high-quality epidemiological studies from these nations. Even among areas with a known level of harm, such as tainted blood products and nosocomial infections, research is needed to better understand the burden they pose to the population and national health systems and the efficacy of existing prevention and harm minimisation strategies.

In developed nations too, information is still lacking in many areas. We know relatively little about harm outside the hospital or who among the chronically ill is at particular risk for developing decubitus ulcers. We still need to develop many more effective intervention strategies. For all nations, the role of organisational structures and processes is poorly understood. Although inadequate numbers of high-quality staff affect the safety of care, optimal staffing levels and the appropriate mix of skills is not known. How organisational and provider factors combine to affect patient safety needs greater understanding.

To ensure comparability of data across the world, standardised tools, measures and definitions are needed. The WHO World Alliance for Patient Safety has focused on this area. 77 Beyond definitions, as practice patterns change, we will need robust mechanisms for ongoing data collection from a range of nations, especially developing and transitional ones. The potential benefits of improving safety are enormous. For example, studies suggest that establishing safe injection practices around the globe could prevent as many as 1.3 million early deaths each year and eliminate billions of dollars (US$) annually in direct medical costs. 78 The primary implications for funders of healthcare are that we still need both new evidence about the extent of harm that occurs from unsafe medical care in developing countries, the impact that harm has on patients' distrust of those systems, and we need solutions that are able to be implemented locally and are cost-effective.

This study has important limitations. First, although we attempted to account for the most important topics in patient safety, due to constraints, we addressed only those that account for the most harm and some topics that are also important could not be addressed. Although this report could not be wholly comprehensive and was not meant to be a series of systematic reviews of each topic, we do believe we captured most of the major issues in safety and identified the main literature in these areas. Another important limitation was a lack of reliable data in many of the areas we covered, especially for developing countries. Although the limited available information suggests that the burden of harm from unsafe care is very large, it will be essential to obtain more reliable data. Further, whether the key lessons learnt from the developed nations are applicable to the developing world is largely unknown. Next, as has been mentioned previously, many of the topics could have been categorised into multiple areas (ie, structure or process) and those categorisations were not meant to be definitive. Finally, in the interest of brevity, we necessarily omitted many details that are available in the larger report.

In conclusion, patients seek care to reduce their suffering. Based on research from the past two decades, we know that while the healthcare system cures disease and alleviates pain, it can also cause largely preventable harm and suffering. This evidence should not be interpreted as an acceptable cost of providing healthcare. Our review suggests that harm occurs too often and that much of it is avoidable. Reducing harm will require targeted, well-designed and appropriately managed research to gain greater understanding of its causes and contributing factors, especially in transitional and developing countries. The next generation of research should therefore focus both on better definitions of the problem and on effective solutions that reduce harm in medical care.

Acknowledgments

The contributors to the report: Linda Aiken, University of Pennsylvania; Benedetta Allegranzi, WHO World Alliance for Patient Safety; Roselie Bright, USA Food and Drug Administration; Eric Campbell, Massachusetts General Hospital; Richard Cooper, University of Pennsylvania; Neelam Dhingra-Kumar, World Health Organization; Björn Fahlgren, World Health Organization; Timothy Ferris, Massachusetts General Hospital and Harvard Medical School; Terry Field, Meyers Primary Care Institute and University of Massachusetts Medical School; John Gosbee, Red Forest Consulting and University of Michigan Health System; Daniel Grandt, Hospital of Saarbrücken; Jerry Gurwitz, Meyers Primary Care Institute and University of Massachusetts Medical School; Tom Isaac, Veterans Administration Boston Healthcare System; Allen Kachalia, Brigham and Women's Hospital; Selma Khamassi, World Health Organization; Barrett Kitch, Brigham and Women's Hospital and Harvard Medical School; Christopher Landrigan, Children's Hospital, Boston; Michael Matheny, Partners Healthcare System and Brigham and Women's Hospital; Saverio Maviglia, Partners Healthcare System; Mario Merialdi, World Health Organization; Harvey Murff, Veterans Administration Healthcare System and Vanderbilt Epidemiology Center; Eric Poon, Brigham and Women's Hospital; Jim Reason, University of Manchester; Gordon Schiff, Cook County Hospital; Ryan Sidorchuk, Winnipeg Regional Health Authority; Thomas Wuerz, New England Medical Centre.

The report reviewers: Ross Baker, University of Toronto; N K Ganguly, Indian Council of Medical Research; Tawfik Khoja, Health Ministers Council for Gulf Cooperation Council States; Niek Klazinga, University of Amsterdam; John Ovretveit, Karolinska Institutet; Susan Sheridan, Consumers Advancing Patient Safety; Lucian Leape, Harvard School of Public Health; Hilary Coates, Health Information and Quality Authority of Ireland; Martin Fletcher, National Patient Safety Agency of England and Wales; and the World Health Organization officers: Meena Nathan Cherian, Gerald Dziekan, Jan Fordham, Helen Hughes, Mathews Mathai and Ramesh Shademani.

The Research Priority Setting Working Group of the WHO World Alliance for Patient Safety include: Benedetta Allegranzi, World Health Organization; Peter Angood, Joint Commission on Accreditation of Health Care Organizations; Zulfiqar Bhutta, Aga Khan University; Peter Davis, University of Auckland; Daniel Grandt, Hospital of Saarbrücken; Maimunah Hamid, Institute for Health Systems Research of Thailand; Jorge Insua, Hospital Universitario Austral; Robinah Kaitiritimba, Uganda National Health Consumers Organization; Selma Khamassi, World Health Organization; Thandinkosi Madiba, University of Kwazulu-Natal; Takeshi Morimoto, Kyoto University; Douglas Noble, World Alliance for Patient Safety; Peter Norton, University of Calgary; Tikki Elka Pang, World Health Organization; Ryan Sidorchuk, Winnipeg Regional Health Authority; Anuwat Supachutikul, Institute of Hospital Quality Improvement and Accreditation of Thailand; Eric Thomas, University of Texas at Houston; and David Bates (Chair), Ashish Jha, Itziar Larizgoitia and Nittita Prasopa-Plaizier, World Alliance for Patient Safety, World Health Organization as secretariat.

We thank Ms Jordana Nunes Miranda and Ms Katthyana Aparicio for their assistance with this work.

The full report is available at http://www.who.int/patientsafety/research/en .

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Funding The project was funded by the WHO World Alliance for Patient Safety, World Health Organization, Geneva, Switzerland.

Competing interests None.

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  • Quality lines Quality lines David P Stevens BMJ Quality & Safety 2010; 19 i-i Published Online First: 19 Feb 2010. doi: 10.1136/qshc.2010.040535

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  • Systematic Review
  • Open access
  • Published: 26 April 2024

Systematic review on the frequency and quality of reporting patient and public involvement in patient safety research

  • Sahar Hammoud   ORCID: orcid.org/0000-0003-4682-9001 1 ,
  • Laith Alsabek 1 , 2 ,
  • Lisa Rogers 1 &
  • Eilish McAuliffe 1  

BMC Health Services Research volume  24 , Article number:  532 ( 2024 ) Cite this article

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In recent years, patient and public involvement (PPI) in research has significantly increased; however, the reporting of PPI remains poor. The Guidance for Reporting Involvement of Patients and the Public (GRIPP2) was developed to enhance the quality and consistency of PPI reporting. The objective of this systematic review is to identify the frequency and quality of PPI reporting in patient safety (PS) research using the GRIPP2 checklist.

Searches were performed in Ovid MEDLINE, EMBASE, PsycINFO, and CINAHL from 2018 to December, 2023. Studies on PPI in PS research were included. We included empirical qualitative, quantitative, mixed methods, and case studies. Only articles published in peer-reviewed journals in English were included. The quality of PPI reporting was assessed using the short form of the (GRIPP2-SF) checklist.

A total of 8561 studies were retrieved from database searches, updates, and reference checks, of which 82 met the eligibility criteria and were included in this review. Major PS topics were related to medication safety, general PS, and fall prevention. Patient representatives, advocates, patient advisory groups, patients, service users, and health consumers were the most involved. The main involvement across the studies was in commenting on or developing research materials. Only 6.1% ( n  = 5) of the studies reported PPI as per the GRIPP2 checklist. Regarding the quality of reporting following the GRIPP2-SF criteria, our findings show sub-optimal reporting mainly due to failures in: critically reflecting on PPI in the study; reporting the aim of PPI in the study; and reporting the extent to which PPI influenced the study overall.

Conclusions

Our review shows a low frequency of PPI reporting in PS research using the GRIPP2 checklist. Furthermore, it reveals a sub-optimal quality in PPI reporting following GRIPP2-SF items. Researchers, funders, publishers, and journals need to promote consistent and transparent PPI reporting following internationally developed reporting guidelines such as the GRIPP2. Evidence-based guidelines for reporting PPI should be encouraged and supported as it helps future researchers to plan and report PPI more effectively.

Trial registration

The review protocol is registered with PROSPERO (CRD42023450715).

Peer Review reports

Patient safety (PS) is defined as “the absence of preventable harm to a patient and reduction of risk of unnecessary harm associated with healthcare to an acceptable minimum” [ 1 ]. It is estimated that one in 10 patients are harmed in healthcare settings due to unsafe care, resulting in over three million deaths annually [ 2 ]. More than 50% of adverse events are preventable, and half of these events are related to medications [ 3 , 4 ]. There are various types of adverse events that patients can experience such as medication errors, patient falls, healthcare-associated infections, diagnostic errors, pressure ulcers, unsafe surgical procedures, patient misidentification, and others [ 1 ].

Over the last few decades, the approach of PS management has shifted toward actively involving patients and their families in managing PS. This innovative approach has surpassed the traditional model where healthcare providers were the sole managers of PS [ 5 ]. Recent research has shown that patients have a vital role in promoting their safety and decreasing the occurrence of adverse events [ 6 ]. Hence, there is a growing recognition of patient and family involvement as a promising method to enhance PS [ 7 ]. This approach includes involving patients in PS policy development, research, and shared decision making [ 1 ].

In the last decade, research involving patients and the public has significantly increased. In the United Kingdom (U.K), the National Institute for Health Research (NIHR) has played a critical role in providing strategic and infrastructure support to integrate Public and Patient Involvement (PPI) throughout publicly funded research [ 8 ]. This has established a context where PPI is recognised as an essential element in research [ 9 ]. In Ireland, the national government agency responsible for the management and delivery of all public health and social services; the National Health Service Executive (HSE) emphasise the importance of PPI in research and provide guidance for researchers on how to involve patients and public in all parts of the research cycle and knowledge translation process [ 10 ]. Similar initiatives are also developing among other European countries, North America, and Australia. However, despite this significant expansion of PPI research, the reporting of PPI in research articles continues to be sub-optimal, inconsistent, and lacks essential information on the context, process, and impact of PPI [ 9 ]. To address this problem, the Guidance for Reporting Involvement of Patients and the Public (GRIPP) was developed in 2011 following the EQUATOR methodology to enhance the quality, consistency, and transparency of PPI reporting. Additionally, to provide guidance for researchers, patients, and the public to advance the quality of the international PPI evidence-base [ 11 ]. The first GRIPP checklist was a significant start in producing higher-quality PPI reporting; however, it was developed following a systematic review, and did not include any input from the international PPI research community. Given the importance of reaching consensus in generating current reporting guidelines, a second version of the GRIPP checklist (GRIPP2) was developed to tackle this problem by involving the international PPI community in its development [ 9 ]. There are two versions of the GRIPP2 checklist, a long form (GRIPP2-LF) for studies with PPI as the primary focus, and a short form (GRIPP2-SF) for studies with PPI as secondary or tertiary focus.

Since the publication of the GRIPP2 checklist, several systematic reviews have been conducted to assess the quality of PPI reporting on various topics. For instance, Bergin et al. in their review to investigate the nature and impact of PPI in cancer research, reported a sub-optimal quality of PPI reporting using the GRIPP2-SF, mainly due to failure to address PPI challenges [ 12 ]. Similarly, Owyang et al. in their systematic review to assess the prevalence, extent, and quality of PPI in orthopaedic practice, described a poor PPI reporting following the GRIPP2-SF checklist criteria [ 13 ]. While a few systematic reviews have been conducted to assess theories, strategies, types of interventions, and barriers and enablers of PPI in PS [ 5 , 14 , 15 , 16 ], no previous review has assessed the quality of PPI reporting in PS research. Thus, our systematic review aims to address this knowledge gap. The objective of this review is to identify the frequency PPI reporting in PS research using the GRIPP2 checklist from 2018 (the year after GRIPP2 was published) and the quality of reporting following the GRIPP2-SF. The GRIPP2 checklist was chosen as the benchmark as it is the first international, evidence-based, community consensus informed guideline for the reporting of PPI in research and more specifically in health and social care research [ 9 ]. Additionally, it is the most recent report-focused framework and the most recommended by several leading journals [ 17 ].

We followed the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines to plan and report this review [ 18 ]. The review protocol was published on PROSPERO the International Database of Prospectively Registered Systematic Reviews in August 2023 (CRD42023450715).

Search strategy

For this review, we used the PICo framework to define the key elements in our research. These included articles on patients and public (P-Population) involvement (I- phenomenon of Interest) in PS (C-context). Details are presented in Table  1 . Four databases were searched including Ovid MEDLINE, EMBASE, PsycINFO, and CINAHL to identify papers on PPI in PS research. A systematic search strategy was initially developed using MEDLINE. MeSH terms and keywords relevant to specific categories (e.g., patient safety) were combined using the “OR” Boolean term (i.e. patient safety OR adverse event OR medical error OR surgical error) and categories were then combined using the “AND” Boolean term. (i.e. “patient and public involvement” AND “patient safety”). The search strategy was adapted for the other three databases. Full search strategies are provided in Supplementary file 1 . The search was conducted on July 27th, 2023, and was limited to papers published from 2018. As the GRIPP2 tool was published in 2017, this limit ensured the retrieval of relevant studies. An alert system was set on the four databases to receive all new published studies until December 2023, prior to the final analysis. The search was conducted without restrictions on study type, research design, and language. To reduce selection bias, hand searching was carried out on the reference lists of all the eligible articles in the later stages of the review. This was done by the first author. The search strategy was developed by the first author and confirmed by the research team and a Librarian. The database search was conducted by the first author.

Inclusion and exclusion criteria

Studies on PPI in PS research with a focus on health/healthcare were included in this review. We defined PPI as active involvement which is in line with the NIHR INVOLVE definition as “research being carried out ‘with’ or ‘by’ members of the public rather than ‘to’, ‘about’ or ‘for’ them” [ 19 ]. This includes any PPI including, being a co-applicant on a research project or grant application, identifying research priorities, being a member of an advisory or steering group, participating in developing research materials or giving feedback on them, conducting interviews with study participants, participating in recruitment, data collection, data analysis, drafting manuscripts and/or dissemination of results. Accordingly, we excluded studies where patients or the public were only involved as research participants.

We defined patients and public to include patients, relatives, carers, caregivers and community, which is also in line with the NIHR PPI involvement in National Health Service [ 19 ].

Patient safety included topics on medication safety, adverse events, communication, safety culture, diagnostic errors, and others. A full list of the used terms for PPI and PS is provided in Supplementary file 1 . Regarding the research type and design, we included empirical qualitative, quantitative, mixed methods, and case studies. Only articles published in peer-reviewed journals and in English were included.

Any article that did not meet the inclusion criteria was excluded. Studies not reporting outcomes were excluded. Furthermore, review papers, conference abstracts, letters to editor, commentary, viewpoints, and short communications were excluded. Finally, papers published prior to 2018 were excluded.

Study selection

The selection of eligible studies was done by the first and the second authors independently, starting with title and abstracts screening to eliminate papers that failed to meet our inclusion criteria. Then, full text screening was conducted to decide on the final included papers in this review. Covidence, an online data management system supported the review process, ensuring reviewers were blinded to each other’s decisions. Disagreements between reviewers were discussed first, in cases where the disagreement was not resolved, the fourth author was consulted.

Data extraction and analysis

A data extraction sheet was developed using excel then piloted, discussed with the research team and modified as appropriate. The following data were extracted: citation and year of publication, objective of the study, country, PS topic, design, setting, PPI participants, PPI stages (identifying research priorities, being a member of an advisory or steering group, etc.…), frequency of PPI reporting as per the GRIPP2 checklist, and the availability of a plain language summary. Additionally, data against the five items of GRIPP2-SF (aim of PPI in the study, methods used for PPI, outcomes of PPI including the results and the extent to which PPI influenced the study overall, and reflections on PPI) were extracted. To avoid multiple publication bias and missing outcomes, data extraction was done by the first and the second authors independently and then compared. Disagreements between reviewers were first discussed, and then resolved by the third and fourth authors if needed.

Quality assessment

The quality of PPI reporting was assessed using GRIPP2-SF developed by Staniszewska et al. [ 9 ] as it is developed to improve the quality, consistency, and reporting of PPI in social and healthcare research. Additionally the GRIPP2-SF is suitable for all studies regardless of whether PPI is the primary, secondary, or tertiary focus, whereas the GRIPP2-LF is not suitable for studies where PPI serves as a secondary or tertiary focus. The checklist includes five items (mentioned above) that authors should include in their studies. It is important to mention that Staniszewska et al. noted that “while GRIPP2-SF aims to guide consistent reporting, it is not possible to be prescriptive about the exact content of each item, as the current evidence-base is not advanced enough to make this possible” ([ 9 ] p5). For that reason, we had to develop criteria for scoring the five reporting items. We used three scoring as Yes, No, and partial for each of the five items of the GRIPP2-SF. Yes, was given when authors presented PPI information on the item clearly in the paper. No, when no information was provided, and partial when the information partially met the item requirement. For example, as per GRIPP2-SF authors should provide a clear description of the methods used for PPI in the study. In the example given by Staniszewska et al., information on patient/public partners and how many of them were provided, as well as the stages of the study they were involved in (i.e. refining the focus of the research questions, developing the search strategy, interpreting results). Thus, in our evaluation of the included studies, we gave a yes if information on PPI participants (i.e. patient partners, community partners, or family members etc..) and how many of them were involved was provided, and information on the stages or actions of their involvement in the study was provided. However, we gave a “partial” if information was not fully provided (i.e. information on patient/public partners and how many were involved in the study without describing in what stages or actions they were involved, and vice versa), and a “No” if no information was presented at all.

The quality of PPI reporting was done by the first and the second authors independently and then compared. Disagreements between reviewers were first discussed, and then resolved by the third and fourth author when needed.

Assessing the quality or risk of bias of the included studies was omitted, as the focus in this review was on appraising the quality of PPI reporting rather than assessing the quality of each research article.

Data synthesis

After data extraction, a table summarising the included studies was developed. Studies were compared according to the main outcomes of the review; frequency of PPI reporting following the GRIPP2 checklist and the quality of reporting as per GRIPP2-SF five items, and the availability of a plain language summary.

Search results and study selection

The database searches yielded a total of 8491 studies. First, 2496 were removed as duplicates. Then, after title and abstract screening, 5785 articles were excluded leaving 210 articles eligible for the full text review. After a careful examination, 68 of these studies were included in this review. A further 38 studies were identified from the alert system that was set on the four databases and 32 studies from the reference check of the included studies. Of these 70 articles, 56 were further excluded and 14 were added to the previous 68 included studies. Thus, 82 studies met the inclusion criteria and were included in this review. A summary of the database search results and the study selection process are presented in Fig.  1 .

figure 1

PRISMA flow diagram of the study selection process. The PRISMA flow diagram details the review search results and selection process

Overview of included studies

Details of the study characteristics including first author and year of publication, objective, country, study design, setting, PS topic, PPI participants and involvement stages are presented in Supplementary file 2 . The majority of the studies were conducted in the U.K ( n  = 24) and the United States of America ( n  = 18), with the remaining 39 conducted in other high income countries, the exception being one study in Haiti. A range of study designs were identified, the most common being qualitative ( n  = 31), mixed methods ( n  = 13), interventional ( n  = 5), and quality improvement projects ( n  = 4). Most PS topics concerned medication safety ( n  = 17), PS in general (e.g., developing a PS survey or PS management application) ( n  = 14), fall prevention ( n  = 13), communication ( n  = 11), and adverse events ( n  = 10), with the remaining PS topics listed in Supplementary file 2 .

Patient representatives, advocates, and patient advisory groups ( n  = 33) and patients, service users, and health consumers ( n  = 32) were the main groups involved. The remaining, included community members/ organisations. Concerning PPI stages, the main involvement across the studies was in commenting on or developing research materials ( n  = 74) including, patient leaflets, interventional tools, mobile applications, and survey instruments. Following this stage, involvement in data analysis, drafting manuscripts, and disseminating results ( n  = 30), and being a member of a project advisory or steering group ( n  = 18) were the most common PPI evident in included studies. Whereas the least involvement was in identifying research priorities ( n  = 5), and being a co-applicant on a research project or grant application ( n  = 6).

Regarding plain language summary, only one out of the 82 studies (1.22%) provided a plain language summary in their paper [ 20 ].

Frequency and quality of PPI reporting

The frequency of PPI reporting following the GRIPP2 checklist was 6.1%, where only five of the 82 included studies reported PPI in their papers following the GRIPP2 checklist. The quality of PPI reporting in those studies is presented in Table  2 . Of these five studies, one study (20%) did not report the aim of PPI in the study and one (20%) did not comment on the extent to which PPI influenced the study overall.

The quality of PPI reporting of the remaining 77 studies is presented in Table  3 . The aim of PPI in the study was reported in 62.3% of articles ( n  = 48), while 3.9% ( n  = 3) partially reported this. A clear description of the methods used for PPI in the study was reported in 79.2% of papers ( n  = 61) and partially in 20.8% ( n  = 16). Concerning the outcomes, 81.8% of papers ( n  = 63) reported the results of PPI in the study, while 10.4% ( n  = 8) partially did. Of the 77 studies, 68.8% ( n  = 53) reported the extent to which PPI influenced the study overall and 3.9% ( n  = 3) partially reported this. Finally, 57.1% ( n  = 44) of papers critically reflected on the things that went well and those that did not and 2.6% ( n  = 2) partially reflected on this.

Summary of main findings

This systematic review assessed the frequency of reporting PPI in PS research using the GRIPP2 checklist and quality of reporting using the GRIPP2-SF. In total, 82 studies were included in this review. Major PS topics were related to medication safety, general PS, and fall prevention. Patient representatives, advocates, patient advisory groups, patients, service users, and health consumers were the most involved. The main involvement across the studies was in commenting on or developing research materials such as educational and interventional tools, survey instruments, and applications while the least was in identifying research priorities and being a co-applicant on a research project or grant application. Thus, significant effort is still needed to involve patients and the public in the earlier stages of the research process given the fundamental impact of PS on their lives.

Overall completeness and applicability of evidence

A low frequency of reporting PPI in PS research following the GRIPP2 guidelines was revealed in this review, where only five of the 82 studies included mentioned that PPI was reported as per the GRIPP2 checklist. This is despite it being the most recent report-focused framework and the most recommended by several leading journals [ 17 ]. This was not surprising as similar results were reported in recent reviews in other healthcare topics. For instance, Musbahi et al. in their systematic review on PPI reporting in bariatric research reported that none of the 90 papers identified in their review mentioned or utilised the GRIPP2 checklist [ 102 ]. Similarly, a study on PPI in orthodontic research found that none of the 363 included articles reported PPI against the GRIPP2 checklist [ 103 ].

In relation to the quality of reporting following the GRIPP2-SF criteria, our findings show sub-optimal reporting within the 77 studies that did not use GRIPP2 as a guide/checklist to report their PPI. Similarly, Bergin et al. in their systematic review to investigate the nature and impact of PPI in cancer research concluded that substandard reporting was evident [ 12 ]. In our review, this was mainly due to failure to meet three criteria. First, the lowest percentage of reporting (57.1%, n  = 44) was related to critical reflection on PPI in the study (i.e., what went well and what did not). In total, 31 studies (42.9%) did not provide any information on this, and two studies were scored as partial. The first study mentioned that only involving one patient was a limitation [ 27 ] and the other stated that including three patients in the design of the tool was a strength [ 83 ]. Both studies did not critically comment or reflect on these points so that future researchers are able to avoid such problems and enhance PPI opportunities. For instance, providing the reasons/challenges behind the exclusive inclusion of a single patient and explaining how this limits the study findings and conclusion would help future researchers to address these challenges. Likewise, commenting on why incorporating three patients in the design of the study tool could be seen as a strength would have been beneficial. This could be, fostering diverse perspectives and generating novel ideas for developing the tool. Similar to our findings, Bergin et al. in their systematic review reported that 40% of the studies failed to meet this criterion [ 12 ].

Second, only 48 out of 77 articles (62.3%) reported the aim of PPI in their study, which is unlike the results of Bergin et al. where most of the studies (93.1%) in their review met this criterion [ 12 ]. Of the 29 studies which did not meet this criterion in our review, few mentioned in their objective developing a consensus-based instrument [ 41 ], reaching a consensus on the patient-reported outcomes [ 32 ], obtaining international consensus on a set of core outcome measures [ 98 ], and facilitating a multi-stakeholder dialogue [ 71 ] yet, without indicating anything in relation to patients, patient representatives, community members, or any other PPI participants. Thus, the lack of reporting the aim of PPI was clearly evident in this review. Reporting the aim of PPI in the study is crucial for promoting transparency, methodological rigor, reproducibility, and impact assessment of the PPI.

Third, 68.8% ( n  = 53) of the studies reported the extent to which PPI influenced the study overall including positive and negative effects if any. This was again similar to the findings of Bergin et al., where 38% of the studies did not meet this criterion mainly due to a failure to address PPI challenges in their respective studies [ 12 ]. Additionally, Owyang et al. in their review on the extent, and quality of PPI in orthopaedic practice, also described a poor reporting of PPI impact on research [ 13 ]. As per the GRIPP2 guidelines, both positive and negative effects of PPI on the study should be reported when applicable. Providing such information is essential as it enhances future research on PPI in terms of both practice and reporting.

Reporting a clear description of the methods used for PPI in the study was acceptable, with 79.2% of the papers meeting this criterion. Most studies provided information in the methods section of their papers on the PPI participants, their number, stages of their involvement and how they were involved. Providing clear information on the methods used for PPI is vital to give the reader a clear understanding of the steps taken to involve patients, and for other researchers to replicate these methods in future research. Additionally, reporting the results of PPI in the study was also acceptable with 81.8% of the papers reporting the outcomes of PPI in the results section. Reporting the results of PPI is important for enhancing methodological transparency, providing a more accurate interpretation for the study findings, contributing to the overall accountability and credibility of the research, and informing decision making.

Out of the 82 studies included in this review, only one study provided a plain language summary. We understand that PS research or health and medical research in general is difficult for patients and the public to understand given their diverse health literacy and educational backgrounds. However, if we expect patients and the public to be involved in research then, it is crucial to translate this research that has a huge impact on their lives into an easily accessible format. Failing to translate the benefits that such research may have on patient and public lives may result in them underestimating the value of this research and losing interest in being involved in the planning or implementation of future research [ 103 ]. Thus, providing a plain language summary for research is one way to tackle this problem. To our knowledge, only a few health and social care journals (i.e. Cochrane and BMC Research Involvement and Engagement) necessitate a plain language summary as a submission requirement. Having this as a requirement for submission is crucial in bringing the importance of this issue to researchers’ attention.

Research from recent years suggests that poor PPI reporting in articles relates to a lack of submission requirements for PPI reporting in journals and difficulties with word limits for submitted manuscripts [ 13 ]. Price et al. assessed the frequency of PPI reporting in published papers before and after the introduction of PPI reporting obligations by the British Medical Journal (BMJ) [ 104 ]. The authors identified an increase in PPI reporting in papers published by BMJ from 0.5% to 11% between the periods of 2013–2014 and 2015–2016. The study findings demonstrate the impact of journal guidelines in shaping higher quality research outputs [ 13 ]. In our review, we found a low frequency of PPI reporting in PS research using the GRIPP2 checklist, alongside sub-optimal quality of reporting following GRIPP2-SF. This could potentially be attributed to the absence of submission requirements for PPI reporting in journals following the GRIPP2 checklist, as well as challenges posed by word limits.

Strengths and limitations

This systematic review presents an overview on the frequency of PPI reporting in PS research using the GRIPP2 checklist, as well as an evaluation of the quality of reporting following the GRIPP2-SF. As the first review to focus on PS research, it provides useful knowledge on the status of PPI reporting in this field, and the extent to which researchers are adopting and adhering to PPI reporting guidelines. Despite these strengths, our review has some limitations that should be mentioned. First, only English language papers were included in this review due to being the main language of the researchers. Thus, there is a possibility that relevant articles on PPI in PS research may have been omitted. Another limitation is related to our search which was limited to papers published starting 2018 as the GRIPP2 guidelines were published in 2017. Thus it is probable that the protocols of some of these studies were developed earlier than the publication of the GRIPP2 checklist, meaning that PPI reporting following GRIPP2 was not common practice and thus not adopted by these studies. This might limit the conclusions we can draw from this review. Finally, the use of GRIPP2 to assess the quality of PPI reporting might be a limitation as usability testing has not yet been conducted to understand how the checklist works in practice with various types of research designs. However, the GRIPP2 is the first international, evidence-based, community consensus informed guideline for the reporting of PPI in health and social care research. Reflections and comments from researchers using the GRIPP2 will help improve its use in future studies.

Implications for research and practice

Lack of PPI reporting not only affects the quality of research but also implies that others cannot learn from previous research experience. Additionally, without consistent and transparent reporting it is difficult to evaluate the impact of various PPI in research [ 9 ]: “if it is not reported it cannot be assessed” ([ 105 ] p19). Enhanced PPI reporting will result in a wider range and richer high-quality evidence-based PPI research, leading to a better understanding of PPI use and effectiveness [ 103 ]. GRIPP2 reporting guidelines were developed to provide guidance for researchers, patients, and the public to enhance the quality of PPI reporting and improve the quality of the international PPI evidence-base. The guidance can be used prospectively to plan PPI or retrospectively to guide the structure or PPI reporting in research [ 9 ]. To enhance PPI reporting, we recommend the following;

Publishers and journals

First, we encourage publishers and journals to require researchers to report PPI following the GRIPP2 checklist. Utilising the short or the long version should depend on the primary focus of the study (i.e., if PPI is within the primary focus of the research then the GRIPP2-LF is recommended). Second, we recommend that journals and editorial members advise reviewers to evaluate PPI reporting within research articles following the GRIPP2 tool and make suggestions accordingly. Finally, we encourage journals to add a plain language summary as a submission requirement to increase research dissemination and improve the accessibility of research for patients and the public.

Researchers

Though there is greater evidence of PPI in research, it is still primarily the researchers that are setting the research agenda and deciding on the research questions to be addressed. Thus, significant effort is still needed to involve patients and the public in the earlier stages of the research process given the fundamental impact of PS on their lives. To enhance future PPI reporting, perhaps adding a criterion following the GRIPP2 tool to existing EQUATOR checklists for reporting research papers such as STROBE, PRISMA, CONSORT, may support higher quality research. Additionally, currently, there is no detailed explanation paper for the GRIPP2 where each criterion is explained in detail with examples. Addressing this gap would be of great benefit to guide the structure of PPI reporting and to explore the applicability of each criterion in relation to different stages of PPI in research. For instance, having a detailed explanation for each criterion across different research studies having various PPI stages would be of high value to improve future PPI reporting given the growing interest in PPI research in recent years and the relatively small PPI evidence base in health and medical research.

Funding bodies can also enhance PPI reporting by adding a requirement for researchers to report PPI following the GRIPP2 checklist. In Ireland, the National HSE has already initiated this by requiring all PPI in HSE research in Ireland to be reported following the GRIPP2 guidelines [ 10 ].

This study represents the first systematic review on the frequency and quality of PPI reporting in PS research using the GRIPP2 checklist. Most PS topics were related to medication safety, general PS, and fall prevention. The main involvement across the studies was in commenting on or developing research materials. Thus, efforts are still needed to involve patients and the public across all aspects of the research process, especially earlier stages of the research cycle. The frequency of PPI reporting following the GRIPP2 guidelines was low, and the quality of reporting following the GRIPP2-SF criteria was sub-optimal. The lowest percentages of reporting were on critically reflecting on PPI in the study so future research can learn from this experience and work to improve it, reporting the aim of the PPI in the study, and reporting the extent to which PPI influenced the study overall including positive and negative effects. Researchers, funders, publishers, journals, editorial members and reviewers have a responsibility to promote consistent and transparent PPI reporting following internationally developed reporting guidelines such as the GRIPP2. Evidence-based guidelines for reporting PPI should be supported to help future researchers plan and report PPI more effectively, which may ultimately improve the quality and relevance of research.

Availability of data and materials

All data generated or analysed during this study are included in this published article and its Supplementary information files.

Abbreviations

  • Patient safety

United Kingdom

National Institute for Health Research

Public and Patient Involvement

Health Service Executive

Guidance for Reporting Involvement of Patients and the Public

Second version of the GRIPP checklist

Long form of GRIPP2

Short form of GRIPP2

Preferred Reporting Items for Systematic Reviews and Meta-Analyses

The International Database of Prospectively Registered Systematic Reviews

British Medical Journal

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Acknowledgements

This research is funded as part of the Collective Leadership and Safety Cultures (Co-Lead) research programme which is funded by the Irish Health Research Board, grant reference number RL-2015–1588 and the Health Service Executive. The funders had no role in the study conceptualisation, design, data collection, analysis, decision to publish, or preparation of the manuscript.

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S.H and E.M.A designed the study. S.H developed the search strategies with feedback from L.A, L.R, and E.M.A. S.H conducted all searches. S.H and L.A screened the studies, extracted the data, and assessed the quality of PPI reporting. S.H analysed the data with feedback from E.M.A. S.H drafted the manuscript. All authors revised and approved the submitted manuscript. All authors agreed to be personally accountable for the author's own contributions and to ensure that questions related to the accuracy or integrity of any part of the work are appropriately investigated and resolved.

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Hammoud, S., Alsabek, L., Rogers, L. et al. Systematic review on the frequency and quality of reporting patient and public involvement in patient safety research. BMC Health Serv Res 24 , 532 (2024). https://doi.org/10.1186/s12913-024-11021-z

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Engaging Patients and Families in Safety: Recommendations, Resources, and Case Examples

Why it matters.

In September 2020, the Institute for Healthcare Improvement (IHI)-convened National Steering Committee for Patient Safety (NSC) announced the release of Safer Together: A National Action Plan to Advance Patient Safety . This report draws from evidence-based practices, widely known and effective interventions, exemplar case examples, and newer innovations.

The National Action Plan prioritizes the following four foundational — and interdependent — areas for developing a total systems approach to accelerate and sustain improvement in patient safety:

  • Culture, Leadership, and Governance
  • Patient and Family Engagement
  • Workforce Safety
  • Learning System

The following excerpt (adapted from the Implementation Resource Guide: A National Action Plan to Advance Patient Safety ) focuses on patient and family engagement. 

To develop a total systems approach to advance patient safety, health care organizations must commit to the goal of fully engaging patients, families, and care partners in all aspects of care at all levels. To do this, the  Safer Together: A National Action Plan to Advance Patient Safety  makes the following recommendations:

  • AHRQ Questions Are the Answer
  • Choosing Wisely
  • Prepare for Your Care
  • The Conversation Project
  • Engage patients, families, and care partners in the co-production of care . Health care leaders and health care professionals need to fully engage with patients, families, and care partners in ongoing co-design and co-production of their care.
  • Include patients, families, and care partners in leadership, governance, and safety and improvement efforts . Health care leaders and governance bodies need to involve patients, families, and care partners from all backgrounds in health care oversight, design, and improvement, as well as harm reduction efforts.
  • Ensure equitable engagement for all patients, families, and care partners . To ensure the ongoing engagement of patients, families, and care partners in safety, health care leaders must actively and equitably partner with all patients, families, care partners, and relevant community organizations.
  • Promote a culture of trust and respect for patients, families, and care partners . Health care leaders must ensure that health care professionals and all personnel interact respectfully and transparently with patients, families, and care partners and with each other.

Consider these case examples as you strengthen your efforts to engage patients and families:

  • OpenNotes facilitates open and transparent communication in health care by encouraging clinicians to share their visit notes with patients. Studies on sharing visit notes with patients and families indicate that this kind of transparency increases patient engagement, strengthens patient-provider relationships, and enhances safety. The OpenNotes academic research and advocacy group is based at Beth Israel Deaconess Medical Center and Harvard Medical School and works with collaborators nationally and internationally. The team is supported entirely by federal and philanthropic grants and does not develop software or products for sale.
  • MedStar Health is a not-for-profit health care organization that oversees 120 sites, including ten hospitals in the Baltimore–Washington metropolitan area. To engage patients as partners, it has embedded Patient and Family Advisory Councils for Quality and Safety (PFACQS) at the system level, in every hospital, and in its medical groups. The PFACQS report to the Board of Directors Safety and Quality Committees in each hospital as well as at the system level.
  • Emory Healthcare consists of 11 hospitals and offers health care services across more than 250 provider locations in Georgia, including primary care and urgent care . Emory leaders have established a robust Patient and Family Advisor (PFA) program that serves to guide decisions regarding a wide range of quality, safety, and operational improvement initiatives. Requests for partnerships are managed by using a database to match PFA’s lived experiences, skills, and interests to relevant improvement initiatives.

For more details, download the Safer Together: A National Action Plan to Advance Patient Safety , Self-Assessment Tool , and Implementation Resource Guide.

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Patient involvement in clinical research: why, when, and how

José a sacristán.

1 Medical Department, Lilly Spain, Madrid, Spain

Alfonso Aguarón

2 Myeloma Patients Europe, Madrid, Spain

Cristina Avendaño-Solá

3 Research Ethics Committee, University Hospital Puerta de Hierro, Madrid, Spain

Pilar Garrido

4 Oncology Department, Hospital Ramón y Cajal, Madrid, Spain

Juan Carrión

5 FEDER (Spanish Federation for Rare Diseases), Madrid, Spain

Alipio Gutiérrez

6 National Association of Health Journalists, Madrid, Spain

Robert Kroes

7 Clinical Open Innovation, Lilly Europe, Amsterdam, the Netherlands

Angeles Flores

The development of a patient-centered approach to medicine is gradually allowing more patients to be involved in their own medical decisions. However, this change is not happening at the same rate in clinical research, where research generally continues to be carried out on patients, but not with patients. This work describes the why, when, and how of more active patient participation in the research process. Specific measures are proposed to improve patient involvement in 1) setting priorities, 2) study leadership and design, 3) improved access to clinical trials, 4) preparation and oversight of the information provided to participants, 5) post-study evaluation of the patient experience, and 6) the dissemination and application of results. In order to achieve these aims, the relative emphases on the ethical principles underlying research need to be changed. The current model based on the principle of beneficence must be left behind, and one that upholds the ethical principles of autonomy and non maleficence should be embraced. There is a need to improve the level of information that patients and society as a whole have on research objectives and processes; the goal is to promote the gradual emergence of the expert patient.

Introduction

Patients are gaining a more active role in health care systems. The move toward patient-centered medicine aims to provide the best health care for each individual patient, taking his or her goals, preferences, and values into account. 1 Doctor–patient relationships are changing, and concepts such as shared decision making and patient empowerment 2 are becoming a reality.

Patient advocacy groups now claim that their opinions must have greater influence on the decisions that affect them, which is reflected in the phrase “nothing about me without me”. The development of new health care management models where patients become clients and the enormous expansion of information technology are additional factors that contribute to accelerate this change. 3 Patient-centered medicine cannot be practiced without patients participating in their own health care decisions and in the research that informs such decisions. 4

Although this cultural shift is beginning to change the way we understand health care, it is not having the same impact on the research process. 5 This may be because society does not see patient responsibility to participate in research as obvious as the responsibility to participate in their own medical care. 4 According to the predominant culture, research is performed on patients, not with patients. 6 Thus, patients continue to be regarded as a source of data and not as the true protagonists in the process. Initiatives have been developed in recent years to change this situation, but quite often these end up being merely tokenistic. 7 This paper analyzes the reasons why patients should be more actively involved in research and designates the phases in which they could participate ( Figure 1 ). Moreover, there are specific examples of how patients can achieve the level of true partnership in the research process.

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How to engage patients in clinical research?

Identifying research priorities

The fact that the questions of clinical research are scientifically relevant does not necessarily mean that they are relevant from the patient’s perspective. 5 Although patients should play an active role in setting research priorities, such participation continues to be the exception rather than the rule. 8 , 9 Patient involvement is essential for achieving true translational research. 10 Nevertheless, most research questions are posed from a medical or regulatory perspective, and they are often based on what has been called the “culture of the laboratory”, which is excessively focused on basic science and often removed from the true needs of patients. 11 , 12

The Patient-Centered Outcomes Research Institute 13 in the USA and the James Lind Alliance ( www.lindalliance.org ) 14 in the UK have outlined the differences in research priorities between doctors and patients and instituted measures to ensure that patients participate in the process. The Patient-Centered Outcomes Research Institute has started to include patients in the review and prioritization of its research projects, 13 and the aims of the James Lind Alliance include the creation of a database of the principal uncertainties surrounding medical treatments (UK DUETs -database of uncertainties about the effects of treatments). These uncertainties are classified as known–unknown, in order to establish where new evidence would need to be generated, and which uncertainties already lend themselves to a systematic review of current evidence. 15 The Alliance studies have been based on systematic prioritization devised jointly by patients, caregivers, and clinicians. The results have made clear that aspects related to real-life management of disease matter most to patients. For example, in a study performed on patients with asthma, the top priorities were management of the adverse effects associated with bronchodilator treatment and management of asthma associated with other health conditions. 12 The identification and proper handling of patient needs in clinical research will yield advantages in terms of clinical and economic benefits. It has been estimated that up to 80% of the expense involved in gathering evidence in research could be avoided. 16 Considering patients’ priorities could contribute to more efficient clinical research.

Leading and designing research

Although it is not yet common practice, some patient associations have begun to lead research projects. 17 The increasing development of health social networks and crowd-sourced studies has enabled organizations such as PatientsLikeMe and 23andMe to promote research projects led by patient groups. 18 There are actually several examples of studies that use this method. 19 The proliferation of these networks, based on the altruistic transfer of personal data by patients, requires proper handling in terms of privacy and data protection.

Patient involvement is crucial for identifying the questions to ask and the outcomes to assess, 4 therefore it is increasingly common to involve patients or patient advocacy groups on study design. 20 – 22 This involvement could help to achieve more relevant results, while at the same time improving patients’ recruitment and retention. Conducting comparative effectiveness research 20 based on real-life data, long-term follow-up, comparisons with best current treatments, greater emphasis on individualized treatment, and, most of all, selection of variables relevant to patients or patient-reported outcomes (PROs) 21 should become a priority for patients engaged in study design. 22

It has been stated that >75% of patients with diabetes would prefer that clinical trials include variables that measure the impact of the disease on their quality of life, such as the onset of kidney failure and dialysis, or blindness, rather than surrogate variables such as HbA1c. 23 In oncology, there are examples that demonstrate the advantages of including patient-experience end points and not only the traditional survival-based end points. 24 There are similar examples for other diseases. 23 , 25 – 27 Worthy of special mention is the OMERACT (Outcome Measures in Rheumatoid Arthritis Clinical Trials) project, which has demonstrated the benefits of increasing involvement of patients with rheumatologic diseases in the design of clinical trials, particularly pertaining to identification of variables that matter to them. 27 It is encouraging that the regulatory agencies have already taken some steps to ensure the participation of patients in study design on the assumption that without this perspective the risk-benefit trade-off analysis for new pharmaceuticals would be incomplete.

Although an increasing number of clinical studies include them, the use of PROs, defined as “any report of the status of a patient’s health condition that comes directly from the patient, without interpretation of the patient’s response by a clinician or anyone else” 28 is still limited. 29 Only 18% of clinical trials in the area of diabetes 30 and 16% of trials in the cardiovascular field 31 include PROs. Likewise, fewer than 30% of drug data sheets include PROs. 32 , 33 The development of guidelines by regulatory agencies on the inclusion of PROs in the evaluation of new drugs 34 will probably increase their use in the coming years.

To be useful in clinical research, PROs must be relevant and adequately validated. 35 Unfortunately, this has not been the case with many of those used in research 36 , 37 and the scales continue putting too much emphasis on symptoms. Simple and easily measurable PROs based on objective metrics 38 that go beyond the mere symptoms of the disease must be developed and utilized. These must evaluate aspects such as quality of life and functional status, using global ratings provided by the patients themselves. 32 The development of computerized health applications (apps) can facilitate the use of PROs. However, it must be ensured that such applications actually measure what they are intended to measure 39 and that they are adequately regulated. 40

Improving access to clinical trials

If participation in clinical research is a societal obligation, 41 then the ability to do so should be a patient right. More than 70% of the general population believes that patients need more opportunities to participate in clinical trials. 42 In spite of this, only a small portion of patients who could participate in a clinical trial are able to do so. Participation in clinical trials typically does not exceed 5% of patients with cancer. 42 This is because only those patients whose doctors are also investigators participate in clinical trials. The final aim of everyone involved in the development of clinical trials and of health care systems that seek excellence should be to enable all patients who meet the selection criteria to participate in research, if they desire to do so.

Access for more patients, and for patients with different perspectives, would speed up obtaining relevant knowledge and results that are more applicable to heterogeneous groups of patients. Access to research is influenced by socioeconomic, racial, and ethnic factors and by the type of health insurance. 43 , 44 Programs to prevent such disparities should be set up to ensure that all patients who wish to participate in clinical trials can do so. It would be very beneficial for improving patients’ access to clinical research to enhance and systematize information about ongoing studies and about the sites participating in them. Patient associations should receive this information so they can pass it along with their associates. In addition, opportunities offered by new technologies should not be neglected. In this regard, clinical trial databases should include information about the characteristics of ongoing studies as well as details about the participating sites. There are already several drug agencies (eg, www.clinicaltrialsregister.eu in the European Union) that include such information. Recent initiatives, such as Trials4Me ( http://trials4me.lillycoi.com/ ) which uses Google Maps to locate sites participating in clinical trials from the Clinicaltrials.gov database, will greatly facilitate patient searches. Just as there is a unified reference database for clinical trials ( ClinicalTrials.gov ), a platform should be created with unified and standardized information directed to patients.

The growing development of learning health care systems should give rise to “point of care research”, where clinical research is embedded into clinical practice. 45 , 46 A large number of patients could have access to comparative effectiveness studies in which health interventions used in normal clinical practice are evaluated. This would contribute not only to the more efficient generation of new and relevant knowledge for patients but also to a speedier application of the results. The enormous development of electronic health records and information technologies could help in carrying out randomized database studies 47 (or randomized registry trials), a method recently termed “the next disruptive technology” in clinical research. 48 This method proposes the integration of research modules into usual clinical practice in order to combine the main strengths of randomized controlled trials (ie, initial randomization) and registries (ie, naturalistic follow-up). Obviously, in order for the development of big data to achieve its full potential, high-quality data with the end purpose of improving health care results in individual patients must be collected in medical practice and in research. 49

Adequate information about the study

It must be ensured that patients receive all the information they need to make a free and informed choice before consenting to participate in a study. The informed consent should constitute the means by which the principle of autonomy is applied. For the process to work properly, the information provided to patients must be complete, relevant, and easy to understand. Frequently, both the informed consent document (ICD) and the patient information sheet are excessively long documents that are difficult to read and understand. 50 , 51 Because of this, ~30% of participants are unaware of basic aspects of the research, such as the existence of random assignment, the possibility that they will be assigned to placebo, the fact that adverse effects could occur during the study, and even the availability of an insurance policy. 52 , 53

The ICD needs to be restored to its basic function, which is to ensure that patients have suitable information, not only about the overall aims of clinical research but also about the aims and characteristics of the study, its potential risks and benefits, and the option of withdrawing from it if they so desire. For this to happen, the informed consent process should no longer be viewed as an administrative requirement, which is intended to protect the researchers more than the patients themselves. 54 According to the new Regulation of the European Parliament on Clinical Trials on Medical Products for Human Use, the written information provided to the trial subjects or their legal representatives to obtain informed consent “shall be kept comprehensive, concise, clear, relevant, and understandable to a layperson”. 55

It is essential for participants to understand that the purpose of clinical research is to generate useful information for future patients and not necessarily to achieve a therapeutic benefit, since this cannot be guaranteed. Nevertheless, many patients participate in clinical trials because of the trust that they have in their doctors and the assumption that their participation will give them access to better treatments. This therapeutic misconception 56 leads many patients (as well as many researchers) to confuse research with medical care and to tend to overestimate the potential benefits of participating in clinical trials. Although there are times when participation in a clinical trial is the only way in which a patient who has failed with other alternatives can access a new, potentially more effective medication, 57 systematic reviews offer no evidence that clinical trial participants achieve better outcomes than nonparticipants. 58

There are few examples of studies where the opinion of health care system users has been considered to improve the design and readability of the patient information sheets included in clinical trials. 59 It would be highly advisable for patients to participate in ethical discussions related to the studies to make sure that the information provided is clear and accessible. As pointed out earlier, this participation could be achieved not only by having patients involved in study design but also through the participation of patient representatives in the Institutional Review Boards (IRBs). Although IRB members support the participation of patients in their membership lists, 60 very few IRBs actually put this into practice. Often, for practical reasons, the non-health care professionals who belong to IRBs are members of the hospital administration. 60 In this regard, the new European Regulation for clinical trials represents a positive step forward, as it 55 explicitly establishes that “Member States should ensure the involvement of laypersons, in particular patients or patients’ organizations”. Although in theory any citizen could represent the interests of patients, the fact that one is or has been a patient could be an additional advantage, provided of course that the individuals in question are highly motivated and have a sufficient educational level.

It has been suggested recently that, for comparative effectiveness studies on interventions in normal clinical practice, a simplified ICD could be used, similar to the one for medical care, or that the ICD could even be dispensed with. 61 In the case of these “low-intervention clinical trials”, the European Regulation recognizes the need to adapt the ICD, 55 so patients could play an important role in the review and evaluation of these simplified documents. They could also participate in the design of decision aids that would help to ensure that the consent granted by the patients is truly informed. 62 , 63

Assessing patients’ experience

Carrying out a clinical trial is an enormously complex process. There are often problems with recruiting or retaining patients, which can make the process even more drawn out and expensive. Once the study is complete, it would be of great value to know about the opinions and experiences of the participants, so future studies could be designed better and achieve greater acceptance by doctors and patients. 64 , 65

There have been several studies evaluating the experiences of patients who have participated in clinical trials. In a survey covering ∼5,000 patients who had taken part in clinical trials at 15 research sites supported by the National Institute of Health, 73% of the participants rated their experience with a score of 9 or 10 on a 10-point scale. In addition, 97% stated that they would definitely or probably recommend a clinical trial to a friend or relative. 66 These results are similar to those from another study of patients with depression, in which 87% of those interviewed were glad that they had participated in the clinical trial and 75% stated that they would be willing to participate again in the future. 64 Approximately 30% of the patients in the latter study stated that their participation had increased their trust in their doctors. These and other surveys indicated that one of the main motivations of patients in participating in clinical trials is their willingness to help future patients (with percentages higher than 90%). 64 , 67 This should be a powerful argument for overcoming the therapeutic misconception and the underlying hidden paternalism.

Despite these positive results, there are several areas that need improvement. In the previously mentioned study, 66 those surveyed indicated that the ICD did not contain enough details about the study (20%) or about the risks (19%). They said that it had been difficult for them to understand the content (22%), that they had not had enough time to think over their decision before signing the ICD (21%), or that they had received some form of pressure from the research staff to participate (6%). In another study, participants mentioned problems with describing their experiences in the questionnaires that were included in the clinical trial. 68 Most likely, the patient experiences with respect to participation in clinical trials may vary with factors such as educational level, age, the trial phase, or the disease under study. It would therefore be advisable to collect these experiences in a systematic way to identify the problems and propose solutions adapted to each circumstance.

Informing participants about study results

According to some surveys, ∼95% of patients 69 and members of IRBs 70 believe that patients should be informed of the results of the research study. Nevertheless, this is a fairly uncommon practice, and the usual situation is that after participating in a study, patients are not notified of the results. 71

The reasons offered for not informing patients have to do with their supposed desire to not know the results and with the possible anxiety that these results could cause. Then there is the difficulty, in practice, of communicating the results or ethical conflicts that a negative result could involve for the doctor in his dual role as physician and investigator. 71 However, it would seem to be an ethical standard, dictated by respect for the participants, to thank them for their participation and to provide them with the aggregate study results before they are made public to the scientific community. 72 Although informing patients of individual results is a matter of controversy, it could be justified by the same favorable arguments used to support disclosing aggregate results. 73 Fortunately, the 2013 update to the Declaration of Helsinki states, for the first time, that patients should have the option to receive information about the overall results of the study. 74

From a logistics standpoint, giving the participants information about the results is a relatively easy requirement to implement. It would involve merely including this option on the information sheet given to subjects when they are invited to participate in the study, and at the same time establishing how the results will be communicated at the end of the study to those participants who want them. 72 , 73 Patients would have to be offered a summary of the aggregate results in understandable language. This would detail the most important results, their implications, the possible long-term effects that are foreseen, and how the results will be communicated to the scientific community. Whether the results are positive or negative, it is important for patients to know if the study yielded new information and was useful for the advancement of knowledge.

Several studies have evaluated the satisfaction of patients with different ways of communicating results. In one of these, most of the patients (80%) chose to receive the information in a letter. 75 Positive experiences have also been reported with presentations made by the investigator to a group of patients. 76 It would seem that patients prefer to receive the information in a more personalized manner, for example, in a telephone call, rather than impersonally via the sponsor’s press release. 77 These differences suggest that, ideally, an attempt should be made to communicate the results in a way that fits the preferences of the participants.

Disseminating and applying research findings

The study results should be communicated not only to the study participants but also to the wider public. This obligation is stated in the previously mentioned European Regulations on clinical trials. In 2013, the European Agency upgraded the EudraCT database to enable sponsors to enter result-related information from clinical trials, in line with guidance from the European Commission. Since 2014, with the launch of a final iteration of EudraCT, it is mandatory for sponsors to make publicly available the details of the study, including a summary of the results. Such information should use the language understandable by the general public and be presented in simple and accessible formats. It would be highly advisable to have patients involved in the preparation of these documents.

There should also be mention of the initiatives by some of the scientific journals, such as the Annals of Internal Medicine and the Journal of the American Medical Association , which publish “summaries for patients” and brief and approachable reviews of common diseases and their treatments. An additional step has been taken by the British Medical Journal , which is heading a major campaign to promote and accelerate patient participation in the various areas of the health care field. For example, they have included patients in the peer review process for research articles. 78

Although the purpose of research is to generate new knowledge that is able to improve outcomes for future patients, many of the results of research are never put into practice or are not implemented for many years. It requires an estimated average of 17 years for only 14% of new discoveries to enter into daily clinical practice. 79 It is of little use, and indeed would be unethical, to involve patients in research and ask them about their experiences if these are not used to improve care. 80 The experiences of patients (eg, through PROs) should be included not only in regulatory documents (eg, drug data sheets) but also in clinical practice guidelines. Patient preferences are an essential component in the health care personalization process. There are already guidelines in which recommendations are established on the basis of such preferences. 81 Patient participation with the groups of experts who prepare these clinical guides would ensure that patient perspectives and preferences are considered.

To achieve greater transparency in the research process, some initiatives have been launched aimed at improving the dissemination of research results. In spite of the potential risks involved, 82 there are unquestionable advantages to the development of an open scientific approach in which “data sharing” is the norm. 83 From the standpoint of society, such an approach could generate greater confidence in the results of research, improving clinical trial participation and funding. 84 The Institute of Medicine has established recommendations for “guide sharing of clinical trial data”. 85 In addition, the European Medicines Agency 86 has published standards for promoting transparency and the dissemination of research results and allows different interest groups to request data from studies. Surprisingly, in the past 4 years, only 5.5%, 1.5%, and 0.5% of requests for access to European Medicines Agency documents were submitted by the general public, patient organizations, and nonprofit organizations, respectively. 86 It would not be surprising if the growing interest in research by patient organizations, many of which already have their own scientific advisors, were to generate an increase in requests for access to patient data.

Information and education: the expert patient

The earlier sections discussed the why, when, and how of active patient participation in research. However, there are two requirements to be met for all of these proposals to be implemented: 1) society must be much better informed on the aims and processes of clinical research and 2) the concept of the “expert patient” must be developed. Regarding the first requirement, there is a need to normalize society’s image of research. The general public’s scant familiarity with the basic aspects of research, and the fact that such familiarity tends to focus on the most negative aspects of research, contributes to it being perceived with a certain degree of suspicion and even fear.

Health care professionals, regulators, communication media, patient associations, and pharmaceutical companies need to collaborate to provide proper information about the purposes of research and the mechanisms available to protect participants. Society must realize that there is no progress without research, and that without patient participation in current studies, there can be no new knowledge to benefit future patients. For the same reason, we owe our current advantages of many medical advances to patients who participated in clinical trials in the past. The development and dissemination of campaigns in the media and educational materials can be of great help. The web pages of regulatory agencies such as the US Food and Drug Administration ( http://www.fda.gov/ForPatients/ClinicalTrials/default.htm ), national health institutes, such as the NIH in the USA ( http://www.nih.gov/health/clinicaltrials/index.htm ), and scientific associations such as the American Society of Clinical Oncology ( http://www.cancer.net/ ) include patient-directed information on the basic principles of clinical research. Similarly, some very interesting initiatives have emerged, such as Healthtalkonline ( http://healthtalkonline.org/ ), supported by Oxford University, that include videos in which actual patients relate their experiences with clinical trials and clarify certain basic aspects of the research process.

Second, many of the proposals made in this paper will not be feasible unless they include expert patients. 87 This concept, based on the idea that implementation of educational and self-care programs could help patients with chronic diseases who take an active role in managing their own conditions, 88 applies to the field of clinical research. Preparing patients to be experts in research will require an investment in their education. Of particular note here are the training courses offered by the European Patients’ Academy on Therapeutic Innovation (EUPATI), a consortium of 30 European organizations dedicated to providing information and resources on medical research to individuals affected by various diseases. The expert course has been designed to teach patients or their family members all about the clinical trial process, from preclinical research all the way through regulatory approval. The course consists of six training modules: 1) discovery of medicines and planning of medicine development; 2) nonclinical testing and pharmaceutical development; 3) exploratory and confirmatory clinical development; 4) clinical trials; 5) regulatory affairs, medicinal product safety, pharmacovigilance, and pharmacoepidemiology; and 6) health technology assessment principles and practice. The purpose is to empower these patients to participate actively in the research process, by direct collaboration with the industry, with regulatory agencies, or with patient associations. 89 The education of these expert patients could help to change the current situation, in which “experiential knowledge is often seen as less valuable than scientific knowledge”. 90

There are many opportunities for patients to participate more actively in the entire research process. As has been noted throughout this paper, some of the proposals are relatively easy to put into practice ( Table 1 ). The lack of implementation suggests that there are cultural barriers holding back the change process. The most urgent need is probably to change the relative emphases assigned to the ethical principles guiding the physician/investigator–patient relationship. The classic relational model, based on the principle of beneficence, which in turn is based on the authority of the physician, may be responsible for the fact that research is performed for patients, but not with them. The therapeutic misconception, the absence of patients on IRBs, the poor quality of information provided to participants, and the low levels of patient participation in establishing research priorities and study design are all elements indicating that the benevolence principle predominates in the research field.

Specific initiatives to engage patients in the research process

Identifying research prioritiesJames Lind Alliance ( )
PCORI ( )
Leading and designing researchPatientsLikeMe ( )
23andME ( )
OMERACT ( )
Improving access to clinical trialsEuropean Union ( )
Trials 4 Me ( )
NIH ( )
Adequate information about the studyReadability of informed consent documents and patient information sheets
Assessing patients’ experienceSystematic collection of opinions and experiences of the participants
Informing participants about the study resultsProcess to communicate the results at the end of the study
Disseminating and applying research findingsPromoting transparency
Databases of randomized clinical trials
Information for patients in medical journals
Information and educationFDA ( )
NIH ( )
ASCO ( )
Oxford University ( )
EUPATI( )

Abbreviations: EUPATI, European Patients’ Academy on Therapeutic Innovation; FDA, Food and Drug Administration; NIH, National Institute of Health; PCORI, Patient-Centered Outcomes Research Institute; OMERACT, outcome measures in rheumatoid arthritis clinical trials; ASCO, American Society of Clinical Oncology.

For the changes described to become realities, physician/investigator–patient relationships should be based on the principles of autonomy and non-maleficence. Moreover, there can be no autonomy as long as patients lack the information they need. Providing the population with more information about the aims of research will help to normalize the process, generating trust and promoting participation in research. There must be improvement in the quality of information provided to participants, and promotion of the emergence of the expert patient: one who can become actively involved in all of the activities described in this paper and who is capable of properly representing the interests of other patients.

JAS, RK and AF are employees of Lilly Spain. The opinions and ideas expressed in this article are personal and do not necessarily represent those of the company. The authors report no other conflicts of interest in this work.

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    Background In recent years, patient and public involvement (PPI) in research has significantly increased; however, the reporting of PPI remains poor. The Guidance for Reporting Involvement of Patients and the Public (GRIPP2) was developed to enhance the quality and consistency of PPI reporting. The objective of this systematic review is to identify the frequency and quality of PPI reporting in ...

  18. Final Report on Prioritization of Patient Safety Practices for a New

    Preliminary Prioritization of Patient Safety Practices (PSPs) Appropriateness and Regrouping. From the horizon scan and previous Making Healthcare Safer (MHS) reports, we identified a total of 136 PSPs that could be reviewed.

  19. Engaging Patients and Families in Safety: Recommendations, Resources

    Why It MattersTo develop a total systems approach to advance patient safety, health care organizations must commit to fully engaging patients and families in every aspect of care at all levels. In September 2020, the Institute for Healthcare Improvement (IHI)-convened National Steering Committee for Patient Safety (NSC) announced the release of Safer Together: A National Action Plan to Advance ...

  20. The impact of patient, intervention, comparison, outcome (PICO) as a

    INTRODUCTION. The development of systematic reviews is considered a means of enabling clinicians to use evidence-based medicine (EBM) [], and the number of systematic reviews is growing quickly [].As literature searching forms the underlying basis of systematic reviews, the quality of the literature search is crucially important to the overall quality of the systematic review [].

  21. (PDF) Theories used by nurses to promote patient safety ...

    Aim: To review available scientific evidence in the literature on theories that have been used to promote patient safety practices in the hospital environment.Methods: Design: A scoping review was ...

  22. Patient involvement in clinical research: why, when, and how

    Introduction. Patients are gaining a more active role in health care systems. The move toward patient-centered medicine aims to provide the best health care for each individual patient, taking his or her goals, preferences, and values into account. 1 Doctor-patient relationships are changing, and concepts such as shared decision making and patient empowerment 2 are becoming a reality.

  23. An Integrative Systematic Review of Promoting Patient Safety Within

    Abstract. Timely and effective prehospital care significantly impacts patient outcomes. Paramedics, as the frontline providers of emergency medical services, are entrusted with a range of critical responsibilities aimed at safeguarding the well-being of patients from the moment they initiate contact in the out-of-hospital environment to the time of handover at healthcare facilities.