describe the steps in solving assignment problem

Assignment Problem: Meaning, Methods and Variations | Operations Research

After reading this article you will learn about:- 1. Meaning of Assignment Problem 2. Definition of Assignment Problem 3. Mathematical Formulation 4. Hungarian Method 5. Variations.

Meaning of Assignment Problem:

An assignment problem is a particular case of transportation problem where the objective is to assign a number of resources to an equal number of activities so as to minimise total cost or maximize total profit of allocation.

The problem of assignment arises because available resources such as men, machines etc. have varying degrees of efficiency for performing different activities, therefore, cost, profit or loss of performing the different activities is different.

Thus, the problem is “How should the assignments be made so as to optimize the given objective”. Some of the problem where the assignment technique may be useful are assignment of workers to machines, salesman to different sales areas.

Definition of Assignment Problem:

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Suppose there are n jobs to be performed and n persons are available for doing these jobs. Assume that each person can do each job at a term, though with varying degree of efficiency, let c ij be the cost if the i-th person is assigned to the j-th job. The problem is to find an assignment (which job should be assigned to which person one on-one basis) So that the total cost of performing all jobs is minimum, problem of this kind are known as assignment problem.

The assignment problem can be stated in the form of n x n cost matrix C real members as given in the following table:

The Hungarian method is a computational optimization technique that addresses the assignment problem in polynomial time and foreshadows following primal-dual alternatives. In 1955, Harold Kuhn used the term “Hungarian method” to honour two Hungarian mathematicians, Dénes Kőnig and Jenő Egerváry. Let’s go through the steps of the Hungarian method with the help of a solved example.

Hungarian Method to Solve Assignment Problems

The Hungarian method is a simple way to solve assignment problems. Let us first discuss the assignment problems before moving on to learning the Hungarian method.

What is an Assignment Problem?

A transportation problem is a type of assignment problem. The goal is to allocate an equal amount of resources to the same number of activities. As a result, the overall cost of allocation is minimised or the total profit is maximised.

Because available resources such as workers, machines, and other resources have varying degrees of efficiency for executing different activities, and hence the cost, profit, or loss of conducting such activities varies.

Assume we have ‘n’ jobs to do on ‘m’ machines (i.e., one job to one machine). Our goal is to assign jobs to machines for the least amount of money possible (or maximum profit). Based on the notion that each machine can accomplish each task, but at variable levels of efficiency.

Hungarian Method Steps

Check to see if the number of rows and columns are equal; if they are, the assignment problem is considered to be balanced. Then go to step 1. If it is not balanced, it should be balanced before the algorithm is applied.

Step 1 – In the given cost matrix, subtract the least cost element of each row from all the entries in that row. Make sure that each row has at least one zero.

Step 2 – In the resultant cost matrix produced in step 1, subtract the least cost element in each column from all the components in that column, ensuring that each column contains at least one zero.

Step 3 – Assign zeros

• Analyse the rows one by one until you find a row with precisely one unmarked zero. Encircle this lonely unmarked zero and assign it a task. All other zeros in the column of this circular zero should be crossed out because they will not be used in any future assignments. Continue in this manner until you’ve gone through all of the rows.
• Examine the columns one by one until you find one with precisely one unmarked zero. Encircle this single unmarked zero and cross any other zero in its row to make an assignment to it. Continue until you’ve gone through all of the columns.

Step 4 – Perform the Optimal Test

• The present assignment is optimal if each row and column has exactly one encircled zero.
• The present assignment is not optimal if at least one row or column is missing an assignment (i.e., if at least one row or column is missing one encircled zero). Continue to step 5. Subtract the least cost element from all the entries in each column of the final cost matrix created in step 1 and ensure that each column has at least one zero.

Step 5 – Draw the least number of straight lines to cover all of the zeros as follows:

(a) Highlight the rows that aren’t assigned.

(b) Label the columns with zeros in marked rows (if they haven’t already been marked).

(c) Highlight the rows that have assignments in indicated columns (if they haven’t previously been marked).

(d) Continue with (b) and (c) until no further marking is needed.

(f) Simply draw the lines through all rows and columns that are not marked. If the number of these lines equals the order of the matrix, then the solution is optimal; otherwise, it is not.

Step 6 – Find the lowest cost factor that is not covered by the straight lines. Subtract this least-cost component from all the uncovered elements and add it to all the elements that are at the intersection of these straight lines, but leave the rest of the elements alone.

Step 7 – Continue with steps 1 – 6 until you’ve found the highest suitable assignment.

Hungarian Method Example

Use the Hungarian method to solve the given assignment problem stated in the table. The entries in the matrix represent each man’s processing time in hours.

\(\begin{array}{l}\begin{bmatrix} & I & II & III & IV & V \\1 & 20 & 15 & 18 & 20 & 25 \\2 & 18 & 20 & 12 & 14 & 15 \\3 & 21 & 23 & 25 & 27 & 25 \\4 & 17 & 18 & 21 & 23 & 20 \\5 & 18 & 18 & 16 & 19 & 20 \\\end{bmatrix}\end{array} \)

With 5 jobs and 5 men, the stated problem is balanced.

\(\begin{array}{l}A = \begin{bmatrix}20 & 15 & 18 & 20 & 25 \\18 & 20 & 12 & 14 & 15 \\21 & 23 & 25 & 27 & 25 \\17 & 18 & 21 & 23 & 20 \\18 & 18 & 16 & 19 & 20 \\\end{bmatrix}\end{array} \)

Subtract the lowest cost element in each row from all of the elements in the given cost matrix’s row. Make sure that each row has at least one zero.

\(\begin{array}{l}A = \begin{bmatrix}5 & 0 & 3 & 5 & 10 \\6 & 8 & 0 & 2 & 3 \\0 & 2 & 4 & 6 & 4 \\0 & 1 & 4 & 6 & 3 \\2 & 2 & 0 & 3 & 4 \\\end{bmatrix}\end{array} \)

Subtract the least cost element in each Column from all of the components in the given cost matrix’s Column. Check to see if each column has at least one zero.

\(\begin{array}{l}A = \begin{bmatrix}5 & 0 & 3 & 3 & 7 \\6 & 8 & 0 & 0 & 0 \\0 & 2 & 4 & 4 & 1 \\0 & 1 & 4 & 4 & 0 \\2 & 2 & 0 & 1 & 1 \\\end{bmatrix}\end{array} \)

When the zeros are assigned, we get the following:

The present assignment is optimal because each row and column contain precisely one encircled zero.

Where 1 to II, 2 to IV, 3 to I, 4 to V, and 5 to III are the best assignments.

Hence, z = 15 + 14 + 21 + 20 + 16 = 86 hours is the optimal time.

Practice Question on Hungarian Method

Use the Hungarian method to solve the following assignment problem shown in table. The matrix entries represent the time it takes for each job to be processed by each machine in hours.

\(\begin{array}{l}\begin{bmatrix}J/M & I & II & III & IV & V \\1 & 9 & 22 & 58 & 11 & 19 \\2 & 43 & 78 & 72 & 50 & 63 \\3 & 41 & 28 & 91 & 37 & 45 \\4 & 74 & 42 & 27 & 49 & 39 \\5 & 36 & 11 & 57 & 22 & 25 \\\end{bmatrix}\end{array} \)

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Frequently Asked Questions on Hungarian Method

What is hungarian method.

The Hungarian method is defined as a combinatorial optimization technique that solves the assignment problems in polynomial time and foreshadowed subsequent primal–dual approaches.

What are the steps involved in Hungarian method?

The following is a quick overview of the Hungarian method: Step 1: Subtract the row minima. Step 2: Subtract the column minimums. Step 3: Use a limited number of lines to cover all zeros. Step 4: Add some more zeros to the equation.

What is the purpose of the Hungarian method?

When workers are assigned to certain activities based on cost, the Hungarian method is beneficial for identifying minimum costs.

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Hungarian Method Examples

Now we will examine a few highly simplified illustrations of Hungarian Method for solving an assignment problem .

Later in the chapter, you will find more practical versions of assignment models like Crew assignment problem , Travelling salesman problem , etc.

Example-1, Example-2

Example 1: Hungarian Method

The Funny Toys Company has four men available for work on four separate jobs. Only one man can work on any one job. The cost of assigning each man to each job is given in the following table. The objective is to assign men to jobs in such a way that the total cost of assignment is minimum.

This is a minimization example of assignment problem . We will use the Hungarian Algorithm to solve this problem.

Identify the minimum element in each row and subtract it from every element of that row. The result is shown in the following table.

"A man has one hundred dollars and you leave him with two dollars, that's subtraction." -Mae West

On small screens, scroll horizontally to view full calculation

Identify the minimum element in each column and subtract it from every element of that column.

Make the assignments for the reduced matrix obtained from steps 1 and 2 in the following way:

• For every zero that becomes assigned, cross out (X) all other zeros in the same row and the same column.
• If for a row and a column, there are two or more zeros and one cannot be chosen by inspection, choose the cell arbitrarily for assignment.

An optimal assignment is found, if the number of assigned cells equals the number of rows (and columns). In case you have chosen a zero cell arbitrarily, there may be alternate optimal solutions. If no optimal solution is found, go to step 5.

Use Horizontal Scrollbar to View Full Table Calculation

Draw the minimum number of vertical and horizontal lines necessary to cover all the zeros in the reduced matrix obtained from step 3 by adopting the following procedure:

• Mark all the rows that do not have assignments.
• Mark all the columns (not already marked) which have zeros in the marked rows.
• Mark all the rows (not already marked) that have assignments in marked columns.
• Repeat steps 5 (ii) and (iii) until no more rows or columns can be marked.
• Draw straight lines through all unmarked rows and marked columns.

You can also draw the minimum number of lines by inspection.

Select the smallest element (i.e., 1) from all the uncovered elements. Subtract this smallest element from all the uncovered elements and add it to the elements, which lie at the intersection of two lines. Thus, we obtain another reduced matrix for fresh assignment.

Now again make the assignments for the reduced matrix.

Final Table: Hungarian Method

Since the number of assignments is equal to the number of rows (& columns), this is the optimal solution.

The total cost of assignment = A1 + B4 + C2 + D3

Substituting values from original table: 20 + 17 + 17 + 24 = Rs. 78.

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Index     Assignment problem     Hungarian algorithm     Solve online    

The Hungarian algorithm

The Hungarian algorithm consists of the four steps below. The first two steps are executed once, while Steps 3 and 4 are repeated until an optimal assignment is found. The input of the algorithm is an n by n square matrix with only nonnegative elements.

Step 1: Subtract row minima

For each row, find the lowest element and subtract it from each element in that row.

Step 2: Subtract column minima

Similarly, for each column, find the lowest element and subtract it from each element in that column.

Step 3: Cover all zeros with a minimum number of lines

Cover all zeros in the resulting matrix using a minimum number of horizontal and vertical lines. If n lines are required, an optimal assignment exists among the zeros. The algorithm stops.

If less than n lines are required, continue with Step 4.

Step 4: Create additional zeros

Find the smallest element (call it k ) that is not covered by a line in Step 3. Subtract k from all uncovered elements, and add k to all elements that are covered twice.

Continue with:

The Hungarian algorithm explained based on an example.

The Hungarian algorithm explained based on a self chosen or on a random cost matrix.

HungarianAlgorithm.com © 2013-2024

Operations Research by P. Mariappan

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Assignment Problem

5.1  introduction.

The assignment problem is one of the special type of transportation problem for which more efficient (less-time consuming) solution method has been devised by KUHN (1956) and FLOOD (1956). The justification of the steps leading to the solution is based on theorems proved by Hungarian mathematicians KONEIG (1950) and EGERVARY (1953), hence the method is named Hungarian.

5.2  GENERAL MODEL OF THE ASSIGNMENT PROBLEM

Consider n jobs and n persons. Assume that each job can be done only by one person and the time a person required for completing the i th job (i = 1,2,...n) by the j th person (j = 1,2,...n) is denoted by a real number C ij . On the whole this model deals with the assignment of n candidates to n jobs ...

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Assignment problem: Hungarian method 3

Assignment problem: Hungarian Method Nui Ruppert (Mtk_Nr.: 373224) David Lenh (Mtk_Nr.: 368343) Amir Farshchi Tabrizi (Mtk-Nr.: 372894)

In this OR-Wiki entry we're going to explain the Hungarian method with 3 examples. In the first example you'll find the optimal solution after a few steps with the help of the reduced matrix. The second example illustrates a complex case where you need to proceed all the steps of the algorithm to get to an optimal solution. Finally in the third example we will show how to solve a maximization problem with the Hungarian method.

Inhaltsverzeichnis

• 1 Introduction
• 2 Example 1 – Minimization problem
• 3 Example 2 – Minimazation problem
• 4 Example 3 – Maximization problem
• 6 References

Introduction

The Hungarian method is a combinatorial optimization algorithm which was developed and published by Harold Kuhn in 1955. This method was originally invented for the best assignment of a set of persons to a set of jobs. It is a special case of the transportation problem. The algorithm finds an optimal assignment for a given “n x n” cost matrix. “Assignment problems deal with the question how to assign n items (e.g. jobs) to n machines (or workers) in the best possible way. […] Mathematically an assignment is nothing else than a bijective mapping of a finite set into itself […]” [1]

The assignment constraints are mathematically defined as:

To make clear how to solve an assignment problem with the Hungarian algorithm we will show you the different cases with several examples which can occur .

Example 1 – Minimization problem

In this example we have to assign 4 workers to 4 machines. Each worker causes different costs for the machines. Your goal is to minimize the total cost to the condition that each machine goes to exactly 1 person and each person works at exactly 1 machine. For comprehension: Worker 1 causes a cost of 6 for machine 1 and so on …

To solve the problem we have to perform the following steps:

Step 1 – Subtract the row minimum from each row.

Step 2 – Subtract the column minimum from each column from the reduced matrix.

The idea behind these 2 steps is to simplify the matrix since the solution of the reduced matrix will be exactly the same as of the original matrix.

Step 3 – Assign one “0” to each row & column.

Now that we have simplified the matrix we can assign each worker with the minimal cost to each machine which is represented by a “0”.

- In the first row we have one assignable “0” therefore we assign it to worker 3 .

- In the second row we also only have one assignable “0” therefore we assign it to worker 4 .

- In the third row we have two assignable “0”. We leave it as it is for now.

- In the fourth row we have one assignable “0” therefore we assign it. Consider that we can only assign each worker to each machine hence we can’t allocate any other “0” in the first column.

- Now we go back to the third row which now only has one assignable “0” for worker 2 .

As soon as we can assign each worker to one machine, we have the optimal solution . In this case there is no need to proceed any further steps. Remember also, if we decide on an arbitrary order in which we start allocating the “0”s then we may get into a situation where we have 3 assignments as against the possible 4. If we assign a “0” in the third row to worker 1 we wouldn’t be able to allocate any “0”s in column one and row two.

The rule to assign the “0”:

- If there is an assignable “0”, only 1 assignable “0” in any row or any column, assign it.

- If there are more than 1, leave it and proceed.

This rule would try to give us as many assignments as possible.

Now there are also cases where you won’t get an optimal solution for a reduced matrix after one iteration. The following example will explain it.

Example 2 – Minimazation problem

In this example we have the fastest taxi company that has to assign each taxi to each passenger as fast as possible. The numbers in the matrix represent the time to reach the passenger.

We proceed as in the first example.

Iteration 1:

Now we have to assign the “0”s for every row respectively to the rule that we described earlier in example 1.

- In the first row we have one assignable “0” therefore we assign it and no other allocation in column 2 is possible.

- In the second row we have one assignable “0” therefore we assign it.

- In the third row we have several assignable “0”s. We leave it as it is for now and proceed.

- In the fourth and fifth row we have no assignable “0”s.

Now we proceed with the allocations of the “0”s for each column .

- In the first column we have one assignable “0” therefore we assign it. No other “0”s in row 3 are assignable anymore.

Now we are unable to proceed because all the “0”s either been assigned or crossed. The crosses indicate that they are not fit for assignments because assignments are already made.

We realize that we have 3 assignments for this 5x5 matrix. In the earlier example we were able to get 4 assignments for a 4x4 matrix. Now we have to follow another procedure to get the remaining 2 assignments (“0”).

Step 4 – Tick all unassigned rows.

Step 5 – If a row is ticked and has a “0”, then tick the corresponding column (if the column is not yet ticked).

Step 6 – If a column is ticked and has an assignment, then tick the corresponding row (if the row is not yet ticked).

Step 7 - Repeat step 5 and 6 till no more ticking is possible.

In this case there is no more ticking possible and we proceed with the next step.

Step 8 – Draw lines through unticked rows and ticked columns. The number of lines represents the maximum number of assignments possible.

Step 9 – Find out the smallest number which does not have any line passing through it. We call it Theta. Subtract theta from all the numbers that do not have any lines passing through them and add theta to all those numbers that have two lines passing through them. Keep the rest of them the same.

(With this step we create a new “0”)

With the new assignment matrix we start to assign the “0”s after the explained rules. Nevertheless we have 4 assignments against the required 5 for an optimal solution. Therefore we have to repeat step 4 – 9.

Iteration 2:

Step 4 – Tick all unassigned row.

Note: The indices of the ticks show you the order we added them.

Iteration 3:

Iteration 4:

After the fourth iteration we assign the “0”s again and now we have an optimal solution with 5 assignments.

The solution:

- Taxi1 => Passenger1 - duration 12

- Taxi2 => Passenger4 - duration 11

- Taxi3 => Passenger2 - duration 8

- Taxi4 => Passenger3 - duration 14

- Taxi5 => Passenger5 - duration 11

If we define the needed duration as costs, the minimal cost for this problem is 56.

Example 3 – Maximization problem

Furthermore the Hungarian algorithm can also be used for a maximization problem in which case we first have to transform the matrix. For example a company wants to assign different workers to different machines. Each worker is more or less efficient with each machine. The efficiency can be defined as profit. The higher the number, the higher the profit.

As you can see, the maximal profit of the matrix is 13. The simple twist that we do is rather than try to maximize the profit, we’re going to try to minimize the profit that you don’t get. If every value is taken away from 13, then we can minimize the amount of profit lost. We receive the following matrix:

From now on we proceed as usual with the steps to get to an optimal solution.

With the determined optimal solution we can compute the maximal profit:

- Worker1 => Machine2 - 9

- Worker2 => Machine4 - 11

- Worker3 => Machine3 - 13

- Worker4 => Machine1 - 7

Maximal profit is 40.

The optimal solution is found if there is one assigned “0” for each row and each column.

[1] Linear Assignment Problems and Extensions, Rainer E. Burkard, Eranda Cela

[2] Operations Research Skript TU Kaiserslautern, Prof. Dr. Oliver Wendt

[3] The Hungarian method for the assignment problem, H. W. Kuhn, Bryn Mawr College

Fundamental of Operations Research, Lec. 16, Prof. G. Srinivasan

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Hungarian Algorithm for Assignment Problem | Set 2 (Implementation)

Given a 2D array , arr of size N*N where arr[i][j] denotes the cost to complete the j th job by the i th worker. Any worker can be assigned to perform any job. The task is to assign the jobs such that exactly one worker can perform exactly one job in such a way that the total cost of the assignment is minimized.

Input: arr[][] = {{3, 5}, {10, 1}} Output: 4 Explanation: The optimal assignment is to assign job 1 to the 1st worker, job 2 to the 2nd worker. Hence, the optimal cost is 3 + 1 = 4. Input: arr[][] = {{2500, 4000, 3500}, {4000, 6000, 3500}, {2000, 4000, 2500}} Output: 4 Explanation: The optimal assignment is to assign job 2 to the 1st worker, job 3 to the 2nd worker and job 1 to the 3rd worker. Hence, the optimal cost is 4000 + 3500 + 2000 = 9500.

Different approaches to solve this problem are discussed in this article .

Approach: The idea is to use the Hungarian Algorithm to solve this problem. The algorithm is as follows:

• For each row of the matrix, find the smallest element and subtract it from every element in its row.
• Repeat the step 1 for all columns.
• Cover all zeros in the matrix using the minimum number of horizontal and vertical lines.
• Test for Optimality : If the minimum number of covering lines is N , an optimal assignment is possible. Else if lines are lesser than N , an optimal assignment is not found and must proceed to step 5.
• Determine the smallest entry not covered by any line. Subtract this entry from each uncovered row, and then add it to each covered column. Return to step 3.

Consider an example to understand the approach:

Let the 2D array be: 2500 4000 3500 4000 6000 3500 2000 4000 2500 Step 1: Subtract minimum of every row. 2500, 3500 and 2000 are subtracted from rows 1, 2 and 3 respectively. 0   1500  1000 500  2500   0 0   2000  500 Step 2: Subtract minimum of every column. 0, 1500 and 0 are subtracted from columns 1, 2 and 3 respectively. 0    0   1000 500  1000   0 0   500  500 Step 3: Cover all zeroes with minimum number of horizontal and vertical lines. Step 4: Since we need 3 lines to cover all zeroes, the optimal assignment is found.   2500   4000  3500  4000  6000   3500   2000  4000  2500 So the optimal cost is 4000 + 3500 + 2000 = 9500

For implementing the above algorithm, the idea is to use the max_cost_assignment() function defined in the dlib library . This function is an implementation of the Hungarian algorithm (also known as the Kuhn-Munkres algorithm) which runs in O(N 3 ) time. It solves the optimal assignment problem. 

Below is the implementation of the above approach:

Time Complexity: O(N 3 ) Auxiliary Space: O(N 2 )

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Algorithms: The Assignment Problem

One of the interesting things about studying optimization is that the techniques show up in a lot of different areas. The “assignment problem” is one that can be solved using simple techniques, at least for small problem sizes, and is easy to see how it could be applied to the real world.

Assignment Problem

Pretend for a moment that you are writing software for a famous ride sharing application. In a crowded environment, you might have multiple prospective customers that are requesting service at the same time, and nearby you have multiple drivers that can take them where they need to go. You want to assign the drivers to the customers in a way that minimizes customer wait time (so you keep the customers happy) and driver empty time (so you keep the drivers happy).

The assignment problem is designed for exactly this purpose. We start with m agents and n tasks. We make the rule that every agent has to be assigned to a task. For each agent-task pair, we figure out a cost associated to have that agent perform that task. We then figure out which assignment of agents to tasks minimizes the total cost.

Of course, it may be true that m != n , but that’s OK. If there are too many tasks, we can make up a “dummy” agent that is more expensive than any of the others. This will ensure that the least desirable task will be left to the dummy agent, and we can remove that from the solution. Or, if there are too many agents, we can make up a “dummy” task that is free for any agent. This will ensure that the agent with the highest true cost will get the dummy task, and will be idle.

If that last paragraph was a little dense, don’t worry; there’s an example coming that will help show how it works.

There are special algorithms for solving assignment problems, but one thing that’s nice about them is that a general-purpose solver can handle them too. Below is an example, but first it will help to cover a few concepts that we’ll be using.

Optimization Problems

Up above, we talked about making “rules” and minimizing costs. The usual name for this is optimization. An optimization problem is one where we have an “objective function” (which tells us what our goals are) and one or more “constraint functions” (which tell us what the rules are). The classic example is a factory that can make both “widgets” and “gadgets”. Each “widget” and “gadget” earns a certain amount of profit, but it also uses up raw material and time on the factory’s machines. The optimization problem is to determine exactly how many “widgets” and how many “gadgets” to make to maximize profit (the objective) while fitting within the material and time available (the constraints).

If we were to write this simple optimization problem out, it might look like this:

In this case, we have two variables: g for the number of gadgets we make and w for the number of widgets we make. We also have three constraints that we have to meet. Note that they are inequalities; we might not use all the available material or time in our optimal solution.

Just to unpack this a little: in English, the above is saying that we make 45 dollars / euros / quatloos per gadget we make. However, to make a gadget needs 120 lbs of raw material 1, 80 lbs of raw material 2, and 3.8 hours of machine time. So there is a limit on how many gadgets we can make, and it might be a better use of resources to balance gadgets with widgets.

Of course, real optimization problems have many more than two variables and many constraint functions, making them much harder to solve. The easiest kind of optimization problem to solve is linear, and fortunately, the assignment problem is linear.

Linear Programming

A linear program is a kind of optimization problem where both the objective function and the constraint functions are linear. (OK, that definition was a little self-referential.) We can have as many variables as we want, and as many constraint functions as we want, but none of the variables can have exponents in any of the functions. This limitation allows us to apply very efficient mathematical approaches to solve the problem, even for very large problems.

We can state the assignment problem as a linear programming problem. First, we choose to make “i” represent each of our agents (drivers) and “j” to represent each of our tasks (customers). Now, to write a problem like this, we need variables. The best approach is to use “indicator” variables, where xij = 1 means “driver i picks up customer j” and xij = 0 means “driver i does not pick up customer j”.

We wind up with:

This is a compact mathematical way to describe the problem, so again let me put it in English.

First, we need to figure out the cost of having each driver pick up each customer. Then, we can calculate the total cost for any scenario by just adding up the costs for the assignments we pick. For any assignment we don’t pick, xij will equal zero, so that term will just drop out of the sum.

Of course, the way we set up the objective function, the cheapest solution is for no drivers to pick up any customers. That’s not a very good business model. So we need a constraint to show that we want to have a driver assigned to every customer. At the same time, we can’t have a driver assigned to mutiple customers. So we need a constraint for that too. That leads us to the two constraints in the problem. The first just says, if you add up all the assignments for a given driver, you want the total number of assignments for that driver to be exactly one. The second constraint says, if you add up all the assignments to a given customer, you want the total number of drivers assigned to the customer to be one. If you have both of these, then each driver is assigned to exactly one customer, and the customers and drivers are happy. If you do it in a way that minimizes costs, then the business is happy too.

Solving with Octave and GLPK

The GNU Linear Programming Kit is a library that solves exactly these kinds of problems. It’s easy to set up the objective and constraints using GNU Octave and pass these over to GLPK for a solution.

Given some made-up sample data, the program looks like this:

Start with the definition of “c”, the cost information. For this example, I chose to have four drivers and three customers. There are sixteen numbers there; the first four are the cost of each driver to get the first customer, the next four are for the second customer, and the next four are for the third customer. Because we have an extra driver, we add a “dummy” customer at the end that is zero cost. This represents one of the drivers being idle.

The next definition is “b”, the right-hand side of our constraints. There are eight constraints, one for each of the drivers, and one for each of the customers (including the dummy). For each constraint, the right-hand side is 1.

The big block in the middle defines our constraint matrix “a”. This is the most challenging part of taking the mathematical definition and putting it into a form that is usable by GLPK; we have to expand out each constraint. Fortunately, in these kinds of cases, we tend to get pretty patterns that help us know we’re on the right track.

The first line in “a” says that the first customer needs a driver. To see why, remember that in our cost information, the first four numbers are the cost for each driver to get the first customer. With this constraint, we are requiring that one of those four costs be included and therefore that a driver is “selected” for the first customer. The other lines in “a” work similarly; the last four ensure that each driver has an assignment.

Note that the number of rows in “a” matches the number of items in “b”, and the number of columns in “a” matches the number of items in “c”. This is important; GLPK won’t run if this is not true (and our problem isn’t stated right in any case).

Compared to the above, the last few lines are easy.

• “lb” gives the lower bound for each variable.
• “ub” gives the upper bound.
• “ctype” tells GLPK that each constraint is an equality (“strict” as opposed to providing a lower or upper bound).
• “vartype” tells GLPK that these variables are all integers (can’t have half a driver showing up).
• “s” tells GLPK that we want to minimize our costs, not maximize them.

We push all that through a function call to GLPK, and what comes back are two values (along with some other stuff I’ll exclude for clarity):

The first item tells us that our best solution takes 27 minutes, or dollars, or whatever unit we used for cost. The second item tells us the assignments we got. (Note for pedants: I transposed this output to save space.)

This output tells us that customer 1 gets driver 2, customer 2 gets driver 3, customer 3 gets driver 4, and driver 1 is idle. If you look back at the cost data, you can see this makes sense, because driver 1 had some of the most expensive times to the three customers. You can also see that it managed to pick the least expensive pairing for each customer. (Of course, if I had done a better job making up cost data, it might not have picked the least expensive pairing in all cases, because a suboptimal individual pairing might still lead to an overall optimal solution. But this is a toy example.)

Of course, for a real application, we would have to take into consideration many other factors, such as the passage of time. Rather than knowing all of our customers and drivers up front, we would have customers and drivers continually showing up and being assigned. But I hope this simple example has revealed some of the concepts behind optimization and linear programming and the kinds of real-world problems that can be solved.

Procedure, Example Solved Problem | Operations Research - Solution of assignment problems (Hungarian Method) | 12th Business Maths and Statistics : Chapter 10 : Operations Research

Chapter: 12th business maths and statistics : chapter 10 : operations research.

Solution of assignment problems (Hungarian Method)

First check whether the number of rows is equal to the numbers of columns, if it is so, the assignment problem is said to be balanced.

Step :1 Choose the least element in each row and subtract it from all the elements of that row.

Step :2 Choose the least element in each column and subtract it from all the elements of that column. Step 2 has to be performed from the table obtained in step 1.

Step:3 Check whether there is atleast one zero in each row and each column and make an assignment as follows.

Step :4 If each row and each column contains exactly one assignment, then the solution is optimal.

Example 10.7

Solve the following assignment problem. Cell values represent cost of assigning job A, B, C and D to the machines I, II, III and IV.

Here the number of rows and columns are equal.

∴ The given assignment problem is balanced. Now let us find the solution.

Step 1: Select a smallest element in each row and subtract this from all the elements in its row.

Look for atleast one zero in each row and each column.Otherwise go to step 2.

Step 2: Select the smallest element in each column and subtract this from all the elements in its column.

Since each row and column contains atleast one zero, assignments can be made.

Step 3 (Assignment):

Thus all the four assignments have been made. The optimal assignment schedule and total cost is

The optimal assignment (minimum) cost

Example 10.8

Consider the problem of assigning five jobs to five persons. The assignment costs are given as follows. Determine the optimum assignment schedule.

∴ The given assignment problem is balanced.

Now let us find the solution.

The cost matrix of the given assignment problem is

Column 3 contains no zero. Go to Step 2.

Thus all the five assignments have been made. The Optimal assignment schedule and total cost is

The optimal assignment (minimum) cost = ` 9

Example 10.9

Solve the following assignment problem.

Since the number of columns is less than the number of rows, given assignment problem is unbalanced one. To balance it , introduce a dummy column with all the entries zero. The revised assignment problem is

Here only 3 tasks can be assigned to 3 men.

Step 1: is not necessary, since each row contains zero entry. Go to Step 2.

Step 3 (Assignment) :

Since each row and each columncontains exactly one assignment,all the three men have been assigned a task. But task S is not assigned to any Man. The optimal assignment schedule and total cost is

The optimal assignment (minimum) cost = ₹ 35

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Solving an Assignment Problem

This section presents an example that shows how to solve an assignment problem using both the MIP solver and the CP-SAT solver.

In the example there are five workers (numbered 0-4) and four tasks (numbered 0-3). Note that there is one more worker than in the example in the Overview .

The costs of assigning workers to tasks are shown in the following table.

The problem is to assign each worker to at most one task, with no two workers performing the same task, while minimizing the total cost. Since there are more workers than tasks, one worker will not be assigned a task.

MIP solution

The following sections describe how to solve the problem using the MPSolver wrapper .

Import the libraries

The following code imports the required libraries.

Create the data

The following code creates the data for the problem.

The costs array corresponds to the table of costs for assigning workers to tasks, shown above.

Declare the MIP solver

The following code declares the MIP solver.

Create the variables

The following code creates binary integer variables for the problem.

Create the constraints

Create the objective function.

The following code creates the objective function for the problem.

The value of the objective function is the total cost over all variables that are assigned the value 1 by the solver.

Invoke the solver

The following code invokes the solver.

Print the solution

The following code prints the solution to the problem.

Here is the output of the program.

Complete programs

Here are the complete programs for the MIP solution.

CP SAT solution

The following sections describe how to solve the problem using the CP-SAT solver.

Declare the model

The following code declares the CP-SAT model.

The following code sets up the data for the problem.

The following code creates the constraints for the problem.

Here are the complete programs for the CP-SAT solution.

Except as otherwise noted, the content of this page is licensed under the Creative Commons Attribution 4.0 License , and code samples are licensed under the Apache 2.0 License . For details, see the Google Developers Site Policies . Java is a registered trademark of Oracle and/or its affiliates.

Last updated 2024-08-28 UTC.

7 Most Effective Ways For How To Solve Assignment Problems

Here in this blog, CodeAvail experts will explain to you 7 most effective ways for how to solve assignment problems step by step in detail.

How To Solve Assignment Problems

Table of Contents

The most common question asked by many students is how to solve assignment problems. There are many students who are having a hard time with their assignments thats why they are looking for proper guidelines to solve those problems. The assignment is one of the most critical parts of the students’ academic journey, and one always states that I have a lot of assignments to do. Besides this, there is not a single student in the world who has never done any assignment in their academic life. But the students always want to find the best and most effective ways for how to solve assignment problems . In this blog, we have given all the necessary information to help you solve your assignment problems.

How To Solve Assignment Problems-Stepwise Guide

To solve assignment problems, you need to understand the question carefully first. Because if you don’t understand the question, you will not know the information you need to complete your assignments. Follow these steps to know How To Solve assignment Problems :

1) Proper Planning Is Required 

This is the first step when you start solving your assignment, you’ll most likely jump directly into the main thing. The primary thing you will do is pull out of your beg, at that point work your way through the remainder of your assignment. There’s a superior way. Know how much time you need to do an assignment. At that point list down all the various chores that you need to do. Check to what extent it will take you to finish every task to check whether you have to permit yourself additional time. Be practical. When your note down everything then the next step is to find the best place for work.

2) Collect All the required Data Before You Start  

This is the biggest problem of many students, they don’t really follow this step. Make sure you have all the required information to solve assignment problems. Don’t start your assignment without the proper information. Because after starting your assignment when you come back it may be hard to get once again and write with the same flow. It will just destroy your assignment writing flow. If you have planned efficiently, you should know what exactly you want to complete your assignment and set up everything in your study table you’ll require.

3) Set A Timetable For Certain Assignment

Set a proper timetable to achieve each part of your assignment based on how long you think each part of your assignment will take and how much time you have. Give yourself enough time to complete each part and do other nightly routines. Set a proper time and be honest with it. The less time you waste on checking your laptop or mobile, the more quickly you can complete your assignment. If you believe you can complete everything in a half-hour, set a timer and work honestly to complete it.

4) Stay Away From Distractions

You need a quiet place when you are working on your assignment problems. Problems like Maths assignment problems, Computer science problems needs a quiet place to complete. Keep your telephone away from you, stay away from your PC, and make your surroundings as peaceful as possible. Because to solve assignment problems it requires a lot of focus. Giving work your full focus will really make it simpler, in light of the fact that your brain won’t balance various tasks simultaneously. 

Usually, students will attempt to perform multiple tasks, sitting in front of the TV or tuning in to the radio or proceeding to visit on Facebook or Instagram while additionally attempting to do assignments. It will be a lot more enjoyable to do those things after you are done completing your assignment.

5) Taking Breaks is Necessary

If your professor assigns you a lot of assignments to complete, then You want to work straight through hours and hours of assignment if you have a lot to do. But it would probably end up slowing you down and prolonging the whole session.

Get the work done in short periods. Go hard on an assignment, then take a short break to stretch and walk. To keep going, it will re-energize your mind and your body. This strategy will help you solve your assignment problems quickly and help you maintain your assignment’s quality. Try to do your assignment for 1 hour and then take a 10 minutes break.

6) Isolate Yourself

It is one of the best ways to do assignment problems. Because when we isolate ourselves from the outside world, we can do a better concentration on our assignment. The reason is, many outside elements distract our mind from our assignment. When we are going to do our assignment, we should isolate ourselves from our family, social media, and other social activities. 

7) Take Help From Online Service Providers

There are many Excel problems that are hard to solve at that time you can take help from online service providers. The reason for taking help from these online service providers because they have years of experience in their respective field. Plus if you need any help you can contact them because they are always available to deal with your problems. They are well aware of the guidelines provided by universities and colleges and know how to solve assignment problems .

Follow all the steps we mentioned above will help in solving your assignment problems. In this article, we have given all the required information that will help you find the answer on how to solve assignment problems . The assignment problems like Maths and Computer science required a lot of focus and proper time management. Time is everything if you manage your time effectively then you will not find any problem solving your assignment problems before the allotted time. Just put away the thing which you think can distract your mind. And give yourself a break after you complete every task because if you give your rain rest then it will be helpful for you to focus on your next task.

If you are facing a problem with completing your assignment or any other assignment, you can take help from us. Our Assignment providers have helped students across the world in completing their assignments on time, get good grades, and at the same time. There’s no doubt that many teachers are handing out assignments that are hard to complete on time. Some assignments can be about an unknown subject. But the truth is, often, the students need assignment help. It is your best decision when you have a lot of tasks to complete but still want to have free time.

As a result, Our computer science assignment help and programming assignment help experts are available for you to 24*7.

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40 problem-solving techniques and processes

All teams and organizations encounter challenges. Approaching those challenges without a structured problem solving process can end up making things worse.

Proven problem solving techniques such as those outlined below can guide your group through a process of identifying problems and challenges , ideating on possible solutions , and then evaluating and implementing the most suitable .

In this post, you'll find problem-solving tools you can use to develop effective solutions. You'll also find some tips for facilitating the problem solving process and solving complex problems.

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What is problem solving?

Problem solving is a process of finding and implementing a solution to a challenge or obstacle. In most contexts, this means going through a problem solving process that begins with identifying the issue, exploring its root causes, ideating and refining possible solutions before implementing and measuring the impact of that solution.

For simple or small problems, it can be tempting to skip straight to implementing what you believe is the right solution. The danger with this approach is that without exploring the true causes of the issue, it might just occur again or your chosen solution may cause other issues.

Particularly in the world of work, good problem solving means using data to back up each step of the process, bringing in new perspectives and effectively measuring the impact of your solution.

Effective problem solving can help ensure that your team or organization is well positioned to overcome challenges, be resilient to change and create innovation. In my experience, problem solving is a combination of skillset, mindset and process, and it’s especially vital for leaders to cultivate this skill.

What is the seven step problem solving process?

A problem solving process is a step-by-step framework from going from discovering a problem all the way through to implementing a solution.

With practice, this framework can become intuitive, and innovative companies tend to have a consistent and ongoing ability to discover and tackle challenges when they come up.

You might see everything from a four step problem solving process through to seven steps. While all these processes cover roughly the same ground, I’ve found a seven step problem solving process is helpful for making all key steps legible.

We’ll outline that process here and then follow with techniques you can use to explore and work on that step of the problem solving process with a group.

The seven-step problem solving process is:

1. Problem identification 

The first stage of any problem solving process is to identify the problem(s) you need to solve. This often looks like using group discussions and activities to help a group surface and effectively articulate the challenges they’re facing and wish to resolve.

Be sure to align with your team on the exact definition and nature of the problem you’re solving. An effective process is one where everyone is pulling in the same direction – ensure clarity and alignment now to help avoid misunderstandings later.

2. Problem analysis and refinement

The process of problem analysis means ensuring that the problem you are seeking to solve is  the   right problem . Choosing the right problem to solve means you are on the right path to creating the right solution.

At this stage, you may look deeper at the problem you identified to try and discover the root cause at the level of people or process. You may also spend some time sourcing data, consulting relevant parties and creating and refining a problem statement.

Problem refinement means adjusting scope or focus of the problem you will be aiming to solve based on what comes up during your analysis. As you analyze data sources, you might discover that the root cause means you need to adjust your problem statement. Alternatively, you might find that your original problem statement is too big to be meaningful approached within your current project.

Remember that the goal of any problem refinement is to help set the stage for effective solution development and deployment. Set the right focus and get buy-in from your team here and you’ll be well positioned to move forward with confidence.

3. Solution generation

Once your group has nailed down the particulars of the problem you wish to solve, you want to encourage a free flow of ideas connecting to solving that problem. This can take the form of problem solving games that encourage creative thinking or techniquess designed to produce working prototypes of possible solutions. 

The key to ensuring the success of this stage of the problem solving process is to encourage quick, creative thinking and create an open space where all ideas are considered. The best solutions can often come from unlikely places and by using problem solving techniques that celebrate invention, you might come up with solution gold. 

4. Solution development

No solution is perfect right out of the gate. It’s important to discuss and develop the solutions your group has come up with over the course of following the previous problem solving steps in order to arrive at the best possible solution. Problem solving games used in this stage involve lots of critical thinking, measuring potential effort and impact, and looking at possible solutions analytically. 

During this stage, you will often ask your team to iterate and improve upon your front-running solutions and develop them further. Remember that problem solving strategies always benefit from a multitude of voices and opinions, and not to let ego get involved when it comes to choosing which solutions to develop and take further.

Finding the best solution is the goal of all problem solving workshops and here is the place to ensure that your solution is well thought out, sufficiently robust and fit for purpose. 

5. Decision making and planning

Nearly there! Once you’ve got a set of possible, you’ll need to make a decision on which to implement. This can be a consensus-based group decision or it might be for a leader or major stakeholder to decide. You’ll find a set of effective decision making methods below.

Once your group has reached consensus and selected a solution, there are some additional actions that also need to be decided upon. You’ll want to work on allocating ownership of the project, figure out who will do what, how the success of the solution will be measured and decide the next course of action.

Set clear accountabilities, actions, timeframes, and follow-ups for your chosen solution. Make these decisions and set clear next-steps in the problem solving workshop so that everyone is aligned and you can move forward effectively as a group. 

Ensuring that you plan for the roll-out of a solution is one of the most important problem solving steps. Without adequate planning or oversight, it can prove impossible to measure success or iterate further if the problem was not solved. 

6. Solution implementation 

This is what we were waiting for! All problem solving processes have the end goal of implementing an effective and impactful solution that your group has confidence in.

Project management and communication skills are key here – your solution may need to adjust when out in the wild or you might discover new challenges along the way. For some solutions, you might also implement a test with a small group and monitor results before rolling it out to an entire company.

You should have a clear owner for your solution who will oversee the plans you made together and help ensure they’re put into place. This person will often coordinate the implementation team and set-up processes to measure the efficacy of your solution too.

7. Solution evaluation 

So you and your team developed a great solution to a problem and have a gut feeling it’s been solved. Work done, right? Wrong. All problem solving strategies benefit from evaluation, consideration, and feedback.

You might find that the solution does not work for everyone, might create new problems, or is potentially so successful that you will want to roll it out to larger teams or as part of other initiatives. 

None of that is possible without taking the time to evaluate the success of the solution you developed in your problem solving model and adjust if necessary.

Remember that the problem solving process is often iterative and it can be common to not solve complex issues on the first try. Even when this is the case, you and your team will have generated learning that will be important for future problem solving workshops or in other parts of the organization. 

It’s also worth underlining how important record keeping is throughout the problem solving process. If a solution didn’t work, you need to have the data and records to see why that was the case. If you go back to the drawing board, notes from the previous workshop can help save time.

What does an effective problem solving process look like?

Every effective problem solving process begins with an agenda . In our experience, a well-structured problem solving workshop is one of the best methods for successfully guiding a group from exploring a problem to implementing a solution.

The format of a workshop ensures that you can get buy-in from your group, encourage free-thinking and solution exploration before making a decision on what to implement following the session.

This Design Sprint 2.0 template is an effective problem solving process from top agency AJ&Smart. It’s a great format for the entire problem solving process, with four-days of workshops designed to surface issues, explore solutions and even test a solution.

Check it for an example of how you might structure and run a problem solving process and feel free to copy and adjust it your needs!

For a shorter process you can run in a single afternoon, this remote problem solving agenda will guide you effectively in just a couple of hours.

Whatever the length of your workshop, by using SessionLab, it’s easy to go from an idea to a complete agenda . Start by dragging and dropping your core problem solving activities into place . Add timings, breaks and necessary materials before sharing your agenda with your colleagues.

The resulting agenda will be your guide to an effective and productive problem solving session that will also help you stay organized on the day!

Complete problem-solving methods

In this section, we’ll look at in-depth problem-solving methods that provide a complete end-to-end process for developing effective solutions. These will help guide your team from the discovery and definition of a problem through to delivering the right solution.

If you’re looking for an all-encompassing method or problem-solving model, these processes are a great place to start. They’ll ask your team to challenge preconceived ideas and adopt a mindset for solving problems more effectively.

Six Thinking Hats

Individual approaches to solving a problem can be very different based on what team or role an individual holds. It can be easy for existing biases or perspectives to find their way into the mix, or for internal politics to direct a conversation.

Six Thinking Hats is a classic method for identifying the problems that need to be solved and enables your team to consider them from different angles, whether that is by focusing on facts and data, creative solutions, or by considering why a particular solution might not work.

Like all problem-solving frameworks, Six Thinking Hats is effective at helping teams remove roadblocks from a conversation or discussion and come to terms with all the aspects necessary to solve complex problems.

The Six Thinking Hats   #creative thinking   #meeting facilitation   #problem solving   #issue resolution   #idea generation   #conflict resolution   The Six Thinking Hats are used by individuals and groups to separate out conflicting styles of thinking. They enable and encourage a group of people to think constructively together in exploring and implementing change, rather than using argument to fight over who is right and who is wrong.

Lightning Decision Jam

Featured courtesy of Jonathan Courtney of AJ&Smart Berlin, Lightning Decision Jam is one of those strategies that should be in every facilitation toolbox. Exploring problems and finding solutions is often creative in nature, though as with any creative process, there is the potential to lose focus and get lost.

Unstructured discussions might get you there in the end, but it’s much more effective to use a method that creates a clear process and team focus.

In Lightning Decision Jam, participants are invited to begin by writing challenges, concerns, or mistakes on post-its without discussing them before then being invited by the moderator to present them to the group.

From there, the team vote on which problems to solve and are guided through steps that will allow them to reframe those problems, create solutions and then decide what to execute on. 

By deciding the problems that need to be solved as a team before moving on, this group process is great for ensuring the whole team is aligned and can take ownership over the next stages. 

Lightning Decision Jam (LDJ)   #action   #decision making   #problem solving   #issue analysis   #innovation   #design   #remote-friendly   It doesn’t matter where you work and what your job role is, if you work with other people together as a team, you will always encounter the same challenges: Unclear goals and miscommunication that cause busy work and overtime Unstructured meetings that leave attendants tired, confused and without clear outcomes. Frustration builds up because internal challenges to productivity are not addressed Sudden changes in priorities lead to a loss of focus and momentum Muddled compromise takes the place of clear decision- making, leaving everybody to come up with their own interpretation. In short, a lack of structure leads to a waste of time and effort, projects that drag on for too long and frustrated, burnt out teams. AJ&Smart has worked with some of the most innovative, productive companies in the world. What sets their teams apart from others is not better tools, bigger talent or more beautiful offices. The secret sauce to becoming a more productive, more creative and happier team is simple: Replace all open discussion or brainstorming with a structured process that leads to more ideas, clearer decisions and better outcomes. When a good process provides guardrails and a clear path to follow, it becomes easier to come up with ideas, make decisions and solve problems. This is why AJ&Smart created Lightning Decision Jam (LDJ). It’s a simple and short, but powerful group exercise that can be run either in-person, in the same room, or remotely with distributed teams.

Problem Definition Process

While problems can be complex, the problem-solving methods you use to identify and solve those problems can often be simple in design. 

By taking the time to truly identify and define a problem before asking the group to reframe the challenge as an opportunity, this method is a great way to enable change.

Begin by identifying a focus question and exploring the ways in which it manifests before splitting into five teams who will each consider the problem using a different method: escape, reversal, exaggeration, distortion or wishful. Teams develop a problem objective and create ideas in line with their method before then feeding them back to the group.

This method is great for enabling in-depth discussions while also creating space for finding creative solutions too!

Problem Definition   #problem solving   #idea generation   #creativity   #online   #remote-friendly   A problem solving technique to define a problem, challenge or opportunity and to generate ideas.

The 5 Whys 

Sometimes, a group needs to go further with their strategies and analyze the root cause at the heart of organizational issues. An RCA or root cause analysis is the process of identifying what is at the heart of business problems or recurring challenges. 

The 5 Whys is a simple and effective method of helping a group go find the root cause of any problem or challenge and conduct analysis that will deliver results. 

By beginning with the creation of a problem statement and going through five stages to refine it, The 5 Whys provides everything you need to truly discover the cause of an issue.

The 5 Whys   #hyperisland   #innovation   This simple and powerful method is useful for getting to the core of a problem or challenge. As the title suggests, the group defines a problems, then asks the question “why” five times, often using the resulting explanation as a starting point for creative problem solving.

World Cafe is a simple but powerful facilitation technique to help bigger groups to focus their energy and attention on solving complex problems.

World Cafe enables this approach by creating a relaxed atmosphere where participants are able to self-organize and explore topics relevant and important to them which are themed around a central problem-solving purpose. Create the right atmosphere by modeling your space after a cafe and after guiding the group through the method, let them take the lead!

Making problem-solving a part of your organization’s culture in the long term can be a difficult undertaking. More approachable formats like World Cafe can be especially effective in bringing people unfamiliar with workshops into the fold. 

World Cafe   #hyperisland   #innovation   #issue analysis   World Café is a simple yet powerful method, originated by Juanita Brown, for enabling meaningful conversations driven completely by participants and the topics that are relevant and important to them. Facilitators create a cafe-style space and provide simple guidelines. Participants then self-organize and explore a set of relevant topics or questions for conversation.

Discovery & Action Dialogue (DAD)

One of the best approaches is to create a safe space for a group to share and discover practices and behaviors that can help them find their own solutions.

With DAD, you can help a group choose which problems they wish to solve and which approaches they will take to do so. It’s great at helping remove resistance to change and can help get buy-in at every level too!

This process of enabling frontline ownership is great in ensuring follow-through and is one of the methods you will want in your toolbox as a facilitator.

Discovery & Action Dialogue (DAD)   #idea generation   #liberating structures   #action   #issue analysis   #remote-friendly   DADs make it easy for a group or community to discover practices and behaviors that enable some individuals (without access to special resources and facing the same constraints) to find better solutions than their peers to common problems. These are called positive deviant (PD) behaviors and practices. DADs make it possible for people in the group, unit, or community to discover by themselves these PD practices. DADs also create favorable conditions for stimulating participants’ creativity in spaces where they can feel safe to invent new and more effective practices. Resistance to change evaporates as participants are unleashed to choose freely which practices they will adopt or try and which problems they will tackle. DADs make it possible to achieve frontline ownership of solutions.

Design Sprint 2.0

Want to see how a team can solve big problems and move forward with prototyping and testing solutions in a few days? The Design Sprint 2.0 template from Jake Knapp, author of Sprint, is a complete agenda for a with proven results.

Developing the right agenda can involve difficult but necessary planning. Ensuring all the correct steps are followed can also be stressful or time-consuming depending on your level of experience.

Use this complete 4-day workshop template if you are finding there is no obvious solution to your challenge and want to focus your team around a specific problem that might require a shortcut to launching a minimum viable product or waiting for the organization-wide implementation of a solution.

Open space technology

Open space technology- developed by Harrison Owen – creates a space where large groups are invited to take ownership of their problem solving and lead individual sessions. Open space technology is a great format when you have a great deal of expertise and insight in the room and want to allow for different takes and approaches on a particular theme or problem you need to be solved.

Start by bringing your participants together to align around a central theme and focus their efforts. Explain the ground rules to help guide the problem-solving process and then invite members to identify any issue connecting to the central theme that they are interested in and are prepared to take responsibility for.

Once participants have decided on their approach to the core theme, they write their issue on a piece of paper, announce it to the group, pick a session time and place, and post the paper on the wall. As the wall fills up with sessions, the group is then invited to join the sessions that interest them the most and which they can contribute to, then you’re ready to begin!

Everyone joins the problem-solving group they’ve signed up to, record the discussion and if appropriate, findings can then be shared with the rest of the group afterward.

Open Space Technology   #action plan   #idea generation   #problem solving   #issue analysis   #large group   #online   #remote-friendly   Open Space is a methodology for large groups to create their agenda discerning important topics for discussion, suitable for conferences, community gatherings and whole system facilitation

Techniques to identify and analyze problems

Using a problem-solving method to help a team identify and analyze a problem can be a quick and effective addition to any workshop or meeting.

While further actions are always necessary, you can generate momentum and alignment easily, and these activities are a great place to get started.

We’ve put together this list of techniques to help you and your team with problem identification, analysis, and discussion that sets the foundation for developing effective solutions.

Let’s take a look!

Fishbone Analysis

Organizational or team challenges are rarely simple, and it’s important to remember that one problem can be an indication of something that goes deeper and may require further consideration to be solved.

Fishbone Analysis helps groups to dig deeper and understand the origins of a problem. It’s a great example of a root cause analysis method that is simple for everyone on a team to get their head around. 

Participants in this activity are asked to annotate a diagram of a fish, first adding the problem or issue to be worked on at the head of a fish before then brainstorming the root causes of the problem and adding them as bones on the fish. 

Using abstractions such as a diagram of a fish can really help a team break out of their regular thinking and develop a creative approach.

Fishbone Analysis   #problem solving   ##root cause analysis   #decision making   #online facilitation   A process to help identify and understand the origins of problems, issues or observations.

Problem Tree 

Encouraging visual thinking can be an essential part of many strategies. By simply reframing and clarifying problems, a group can move towards developing a problem solving model that works for them. 

In Problem Tree, groups are asked to first brainstorm a list of problems – these can be design problems, team problems or larger business problems – and then organize them into a hierarchy. The hierarchy could be from most important to least important or abstract to practical, though the key thing with problem solving games that involve this aspect is that your group has some way of managing and sorting all the issues that are raised.

Once you have a list of problems that need to be solved and have organized them accordingly, you’re then well-positioned for the next problem solving steps.

Problem tree   #define intentions   #create   #design   #issue analysis   A problem tree is a tool to clarify the hierarchy of problems addressed by the team within a design project; it represents high level problems or related sublevel problems.

SWOT Analysis

Chances are you’ve heard of the SWOT Analysis before. This problem-solving method focuses on identifying strengths, weaknesses, opportunities, and threats is a tried and tested method for both individuals and teams.

Start by creating a desired end state or outcome and bare this in mind – any process solving model is made more effective by knowing what you are moving towards. Create a quadrant made up of the four categories of a SWOT analysis and ask participants to generate ideas based on each of those quadrants.

Once you have those ideas assembled in their quadrants, cluster them together based on their affinity with other ideas. These clusters are then used to facilitate group conversations and move things forward. 

SWOT analysis   #gamestorming   #problem solving   #action   #meeting facilitation   The SWOT Analysis is a long-standing technique of looking at what we have, with respect to the desired end state, as well as what we could improve on. It gives us an opportunity to gauge approaching opportunities and dangers, and assess the seriousness of the conditions that affect our future. When we understand those conditions, we can influence what comes next.

Agreement-Certainty Matrix

Not every problem-solving approach is right for every challenge, and deciding on the right method for the challenge at hand is a key part of being an effective team.

The Agreement Certainty matrix helps teams align on the nature of the challenges facing them. By sorting problems from simple to chaotic, your team can understand what methods are suitable for each problem and what they can do to ensure effective results. 

If you are already using Liberating Structures techniques as part of your problem-solving strategy, the Agreement-Certainty Matrix can be an invaluable addition to your process. We’ve found it particularly if you are having issues with recurring problems in your organization and want to go deeper in understanding the root cause. 

Agreement-Certainty Matrix   #issue analysis   #liberating structures   #problem solving   You can help individuals or groups avoid the frequent mistake of trying to solve a problem with methods that are not adapted to the nature of their challenge. The combination of two questions makes it possible to easily sort challenges into four categories: simple, complicated, complex , and chaotic .  A problem is simple when it can be solved reliably with practices that are easy to duplicate.  It is complicated when experts are required to devise a sophisticated solution that will yield the desired results predictably.  A problem is complex when there are several valid ways to proceed but outcomes are not predictable in detail.  Chaotic is when the context is too turbulent to identify a path forward.  A loose analogy may be used to describe these differences: simple is like following a recipe, complicated like sending a rocket to the moon, complex like raising a child, and chaotic is like the game “Pin the Tail on the Donkey.”  The Liberating Structures Matching Matrix in Chapter 5 can be used as the first step to clarify the nature of a challenge and avoid the mismatches between problems and solutions that are frequently at the root of chronic, recurring problems.

Organizing and charting a team’s progress can be important in ensuring its success. SQUID (Sequential Question and Insight Diagram) is a great model that allows a team to effectively switch between giving questions and answers and develop the skills they need to stay on track throughout the process. 

Begin with two different colored sticky notes – one for questions and one for answers – and with your central topic (the head of the squid) on the board. Ask the group to first come up with a series of questions connected to their best guess of how to approach the topic. Ask the group to come up with answers to those questions, fix them to the board and connect them with a line. After some discussion, go back to question mode by responding to the generated answers or other points on the board.

It’s rewarding to see a diagram grow throughout the exercise, and a completed SQUID can provide a visual resource for future effort and as an example for other teams.

SQUID   #gamestorming   #project planning   #issue analysis   #problem solving   When exploring an information space, it’s important for a group to know where they are at any given time. By using SQUID, a group charts out the territory as they go and can navigate accordingly. SQUID stands for Sequential Question and Insight Diagram.

To continue with our nautical theme, Speed Boat is a short and sweet activity that can help a team quickly identify what employees, clients or service users might have a problem with and analyze what might be standing in the way of achieving a solution.

Methods that allow for a group to make observations, have insights and obtain those eureka moments quickly are invaluable when trying to solve complex problems.

In Speed Boat, the approach is to first consider what anchors and challenges might be holding an organization (or boat) back. Bonus points if you are able to identify any sharks in the water and develop ideas that can also deal with competitors!   

Speed Boat   #gamestorming   #problem solving   #action   Speedboat is a short and sweet way to identify what your employees or clients don’t like about your product/service or what’s standing in the way of a desired goal.

The Journalistic Six

Some of the most effective ways of solving problems is by encouraging teams to be more inclusive and diverse in their thinking.

Based on the six key questions journalism students are taught to answer in articles and news stories, The Journalistic Six helps create teams to see the whole picture. By using who, what, when, where, why, and how to facilitate the conversation and encourage creative thinking, your team can make sure that the problem identification and problem analysis stages of the are covered exhaustively and thoughtfully. Reporter’s notebook and dictaphone optional.

The Journalistic Six – Who What When Where Why How   #idea generation   #issue analysis   #problem solving   #online   #creative thinking   #remote-friendly   A questioning method for generating, explaining, investigating ideas.

Individual and group perspectives are incredibly important, but what happens if people are set in their minds and need a change of perspective in order to approach a problem more effectively?

Flip It is a method we love because it is both simple to understand and run, and allows groups to understand how their perspectives and biases are formed. 

Participants in Flip It are first invited to consider concerns, issues, or problems from a perspective of fear and write them on a flip chart. Then, the group is asked to consider those same issues from a perspective of hope and flip their understanding.  

No problem and solution is free from existing bias and by changing perspectives with Flip It, you can then develop a problem solving model quickly and effectively.

Flip It!   #gamestorming   #problem solving   #action   Often, a change in a problem or situation comes simply from a change in our perspectives. Flip It! is a quick game designed to show players that perspectives are made, not born.

LEGO Challenge

Now for an activity that is a little out of the (toy) box. LEGO Serious Play is a facilitation methodology that can be used to improve creative thinking and problem-solving skills. 

The LEGO Challenge includes giving each member of the team an assignment that is hidden from the rest of the group while they create a structure without speaking.

What the LEGO challenge brings to the table is a fun working example of working with stakeholders who might not be on the same page to solve problems. Also, it’s LEGO! Who doesn’t love LEGO! 

LEGO Challenge   #hyperisland   #team   A team-building activity in which groups must work together to build a structure out of LEGO, but each individual has a secret “assignment” which makes the collaborative process more challenging. It emphasizes group communication, leadership dynamics, conflict, cooperation, patience and problem solving strategy.

What, So What, Now What?

If not carefully managed, the problem identification and problem analysis stages of the problem-solving process can actually create more problems and misunderstandings.

The What, So What, Now What? problem-solving activity is designed to help collect insights and move forward while also eliminating the possibility of disagreement when it comes to identifying, clarifying, and analyzing organizational or work problems. 

Facilitation is all about bringing groups together so that might work on a shared goal and the best problem-solving strategies ensure that teams are aligned in purpose, if not initially in opinion or insight.

Throughout the three steps of this game, you give everyone on a team to reflect on a problem by asking what happened, why it is important, and what actions should then be taken. 

This can be a great activity for bringing our individual perceptions about a problem or challenge and contextualizing it in a larger group setting. This is one of the most important problem-solving skills you can bring to your organization.

W³ – What, So What, Now What?   #issue analysis   #innovation   #liberating structures   You can help groups reflect on a shared experience in a way that builds understanding and spurs coordinated action while avoiding unproductive conflict. It is possible for every voice to be heard while simultaneously sifting for insights and shaping new direction. Progressing in stages makes this practical—from collecting facts about What Happened to making sense of these facts with So What and finally to what actions logically follow with Now What . The shared progression eliminates most of the misunderstandings that otherwise fuel disagreements about what to do. Voila!

Journalists  

Problem analysis can be one of the most important and decisive stages of all problem-solving tools. Sometimes, a team can become bogged down in the details and are unable to move forward.

Journalists is an activity that can avoid a group from getting stuck in the problem identification or problem analysis stages of the process.

In Journalists, the group is invited to draft the front page of a fictional newspaper and figure out what stories deserve to be on the cover and what headlines those stories will have. By reframing how your problems and challenges are approached, you can help a team move productively through the process and be better prepared for the steps to follow.

Journalists   #vision   #big picture   #issue analysis   #remote-friendly   This is an exercise to use when the group gets stuck in details and struggles to see the big picture. Also good for defining a vision.

Problem-solving techniques for brainstorming solutions

Now you have the context and background of the problem you are trying to solving, now comes the time to start ideating and thinking about how you’ll solve the issue.

Here, you’ll want to encourage creative, free thinking and speed. Get as many ideas out as possible and explore different perspectives so you have the raw material for the next step.

Looking at a problem from a new angle can be one of the most effective ways of creating an effective solution. TRIZ is a problem-solving tool that asks the group to consider what they must not do in order to solve a challenge.

By reversing the discussion, new topics and taboo subjects often emerge, allowing the group to think more deeply and create ideas that confront the status quo in a safe and meaningful way. If you’re working on a problem that you’ve tried to solve before, TRIZ is a great problem-solving method to help your team get unblocked.

Making Space with TRIZ   #issue analysis   #liberating structures   #issue resolution   You can clear space for innovation by helping a group let go of what it knows (but rarely admits) limits its success and by inviting creative destruction. TRIZ makes it possible to challenge sacred cows safely and encourages heretical thinking. The question “What must we stop doing to make progress on our deepest purpose?” induces seriously fun yet very courageous conversations. Since laughter often erupts, issues that are otherwise taboo get a chance to be aired and confronted. With creative destruction come opportunities for renewal as local action and innovation rush in to fill the vacuum. Whoosh!

Mindspin  

Brainstorming is part of the bread and butter of the problem-solving process and all problem-solving strategies benefit from getting ideas out and challenging a team to generate solutions quickly. 

With Mindspin, participants are encouraged not only to generate ideas but to do so under time constraints and by slamming down cards and passing them on. By doing multiple rounds, your team can begin with a free generation of possible solutions before moving on to developing those solutions and encouraging further ideation. 

This is one of our favorite problem-solving activities and can be great for keeping the energy up throughout the workshop. Remember the importance of helping people become engaged in the process – energizing problem-solving techniques like Mindspin can help ensure your team stays engaged and happy, even when the problems they’re coming together to solve are complex. 

MindSpin   #teampedia   #idea generation   #problem solving   #action   A fast and loud method to enhance brainstorming within a team. Since this activity has more than round ideas that are repetitive can be ruled out leaving more creative and innovative answers to the challenge.

The Creativity Dice

One of the most useful problem solving skills you can teach your team is of approaching challenges with creativity, flexibility, and openness. Games like The Creativity Dice allow teams to overcome the potential hurdle of too much linear thinking and approach the process with a sense of fun and speed. 

In The Creativity Dice, participants are organized around a topic and roll a dice to determine what they will work on for a period of 3 minutes at a time. They might roll a 3 and work on investigating factual information on the chosen topic. They might roll a 1 and work on identifying the specific goals, standards, or criteria for the session.

Encouraging rapid work and iteration while asking participants to be flexible are great skills to cultivate. Having a stage for idea incubation in this game is also important. Moments of pause can help ensure the ideas that are put forward are the most suitable. 

The Creativity Dice   #creativity   #problem solving   #thiagi   #issue analysis   Too much linear thinking is hazardous to creative problem solving. To be creative, you should approach the problem (or the opportunity) from different points of view. You should leave a thought hanging in mid-air and move to another. This skipping around prevents premature closure and lets your brain incubate one line of thought while you consciously pursue another.

Idea and Concept Development

Brainstorming without structure can quickly become chaotic or frustrating. In a problem-solving context, having an ideation framework to follow can help ensure your team is both creative and disciplined.

In this method, you’ll find an idea generation process that encourages your group to brainstorm effectively before developing their ideas and begin clustering them together. By using concepts such as Yes and…, more is more and postponing judgement, you can create the ideal conditions for brainstorming with ease.

Idea & Concept Development   #hyperisland   #innovation   #idea generation   Ideation and Concept Development is a process for groups to work creatively and collaboratively to generate creative ideas. It’s a general approach that can be adapted and customized to suit many different scenarios. It includes basic principles for idea generation and several steps for groups to work with. It also includes steps for idea selection and development.

Problem-solving techniques for developing and refining solutions 

The success of any problem-solving process can be measured by the solutions it produces. After you’ve defined the issue, explored existing ideas, and ideated, it’s time to develop and refine your ideas in order to bring them closer to a solution that actually solves the problem.

Use these problem-solving techniques when you want to help your team think through their ideas and refine them as part of your problem solving process.

Improved Solutions

After a team has successfully identified a problem and come up with a few solutions, it can be tempting to call the work of the problem-solving process complete. That said, the first solution is not necessarily the best, and by including a further review and reflection activity into your problem-solving model, you can ensure your group reaches the best possible result. 

One of a number of problem-solving games from Thiagi Group, Improved Solutions helps you go the extra mile and develop suggested solutions with close consideration and peer review. By supporting the discussion of several problems at once and by shifting team roles throughout, this problem-solving technique is a dynamic way of finding the best solution. 

Improved Solutions   #creativity   #thiagi   #problem solving   #action   #team   You can improve any solution by objectively reviewing its strengths and weaknesses and making suitable adjustments. In this creativity framegame, you improve the solutions to several problems. To maintain objective detachment, you deal with a different problem during each of six rounds and assume different roles (problem owner, consultant, basher, booster, enhancer, and evaluator) during each round. At the conclusion of the activity, each player ends up with two solutions to her problem.

Four Step Sketch

Creative thinking and visual ideation does not need to be confined to the opening stages of your problem-solving strategies. Exercises that include sketching and prototyping on paper can be effective at the solution finding and development stage of the process, and can be great for keeping a team engaged. 

By going from simple notes to a crazy 8s round that involves rapidly sketching 8 variations on their ideas before then producing a final solution sketch, the group is able to iterate quickly and visually. Problem-solving techniques like Four-Step Sketch are great if you have a group of different thinkers and want to change things up from a more textual or discussion-based approach.

Four-Step Sketch   #design sprint   #innovation   #idea generation   #remote-friendly   The four-step sketch is an exercise that helps people to create well-formed concepts through a structured process that includes: Review key information Start design work on paper,  Consider multiple variations , Create a detailed solution . This exercise is preceded by a set of other activities allowing the group to clarify the challenge they want to solve. See how the Four Step Sketch exercise fits into a Design Sprint

Ensuring that everyone in a group is able to contribute to a discussion is vital during any problem solving process. Not only does this ensure all bases are covered, but its then easier to get buy-in and accountability when people have been able to contribute to the process.

1-2-4-All is a tried and tested facilitation technique where participants are asked to first brainstorm on a topic on their own. Next, they discuss and share ideas in a pair before moving into a small group. Those groups are then asked to present the best idea from their discussion to the rest of the team.

This method can be used in many different contexts effectively, though I find it particularly shines in the idea development stage of the process. Giving each participant time to concretize their ideas and develop them in progressively larger groups can create a great space for both innovation and psychological safety.

1-2-4-All   #idea generation   #liberating structures   #issue analysis   With this facilitation technique you can immediately include everyone regardless of how large the group is. You can generate better ideas and more of them faster than ever before. You can tap the know-how and imagination that is distributed widely in places not known in advance. Open, generative conversation unfolds. Ideas and solutions are sifted in rapid fashion. Most importantly, participants own the ideas, so follow-up and implementation is simplified. No buy-in strategies needed! Simple and elegant!

15% Solutions

Some problems are simpler than others and with the right problem-solving activities, you can empower people to take immediate actions that can help create organizational change. 

Part of the liberating structures toolkit, 15% solutions is a problem-solving technique that focuses on finding and implementing solutions quickly. A process of iterating and making small changes quickly can help generate momentum and an appetite for solving complex problems.

Problem-solving strategies can live and die on whether people are onboard. Getting some quick wins is a great way of getting people behind the process.   

It can be extremely empowering for a team to realize that problem-solving techniques can be deployed quickly and easily and delineate between things they can positively impact and those things they cannot change. 

15% Solutions   #action   #liberating structures   #remote-friendly   You can reveal the actions, however small, that everyone can do immediately. At a minimum, these will create momentum, and that may make a BIG difference.  15% Solutions show that there is no reason to wait around, feel powerless, or fearful. They help people pick it up a level. They get individuals and the group to focus on what is within their discretion instead of what they cannot change.  With a very simple question, you can flip the conversation to what can be done and find solutions to big problems that are often distributed widely in places not known in advance. Shifting a few grains of sand may trigger a landslide and change the whole landscape.

Problem-solving techniques for making decisions and planning

After your group is happy with the possible solutions you’ve developed, now comes the time to choose which to implement. There’s more than one way to make a decision and the best option is often dependant on the needs and set-up of your group.

Sometimes, it’s the case that you’ll want to vote as a group on what is likely to be the most impactful solution. Other times, it might be down to a decision maker or major stakeholder to make the final decision. Whatever your process, here’s some techniques you can use to help you make a decision during your problem solving process.

How-Now-Wow Matrix

The problem-solving process is often creative, as complex problems usually require a change of thinking and creative response in order to find the best solutions. While it’s common for the first stages to encourage creative thinking, groups can often gravitate to familiar solutions when it comes to the end of the process. 

When selecting solutions, you don’t want to lose your creative energy! The How-Now-Wow Matrix from Gamestorming is a great problem-solving activity that enables a group to stay creative and think out of the box when it comes to selecting the right solution for a given problem.

Problem-solving techniques that encourage creative thinking and the ideation and selection of new solutions can be the most effective in organisational change. Give the How-Now-Wow Matrix a go, and not just for how pleasant it is to say out loud. 

How-Now-Wow Matrix   #gamestorming   #idea generation   #remote-friendly   When people want to develop new ideas, they most often think out of the box in the brainstorming or divergent phase. However, when it comes to convergence, people often end up picking ideas that are most familiar to them. This is called a ‘creative paradox’ or a ‘creadox’. The How-Now-Wow matrix is an idea selection tool that breaks the creadox by forcing people to weigh each idea on 2 parameters.

Impact and Effort Matrix

All problem-solving techniques hope to not only find solutions to a given problem or challenge but to find the best solution. When it comes to finding a solution, groups are invited to put on their decision-making hats and really think about how a proposed idea would work in practice. 

The Impact and Effort Matrix is one of the problem-solving techniques that fall into this camp, empowering participants to first generate ideas and then categorize them into a 2×2 matrix based on impact and effort.

Activities that invite critical thinking while remaining simple are invaluable. Use the Impact and Effort Matrix to move from ideation and towards evaluating potential solutions before then committing to them. 

Impact and Effort Matrix   #gamestorming   #decision making   #action   #remote-friendly   In this decision-making exercise, possible actions are mapped based on two factors: effort required to implement and potential impact. Categorizing ideas along these lines is a useful technique in decision making, as it obliges contributors to balance and evaluate suggested actions before committing to them.

If you’ve followed each of the problem-solving steps with your group successfully, you should move towards the end of your process with heaps of possible solutions developed with a specific problem in mind. But how do you help a group go from ideation to putting a solution into action? 

Dotmocracy – or Dot Voting -is a tried and tested method of helping a team in the problem-solving process make decisions and put actions in place with a degree of oversight and consensus. 

One of the problem-solving techniques that should be in every facilitator’s toolbox, Dot Voting is fast and effective and can help identify the most popular and best solutions and help bring a group to a decision effectively. 

Dotmocracy   #action   #decision making   #group prioritization   #hyperisland   #remote-friendly   Dotmocracy is a simple method for group prioritization or decision-making. It is not an activity on its own, but a method to use in processes where prioritization or decision-making is the aim. The method supports a group to quickly see which options are most popular or relevant. The options or ideas are written on post-its and stuck up on a wall for the whole group to see. Each person votes for the options they think are the strongest, and that information is used to inform a decision.

Straddling the gap between decision making and planning, MoSCoW is a simple and effective method that allows a group team to easily prioritize a set of possible options.

Use this method in a problem solving process by collecting and summarizing all your possible solutions and then categorize them into 4 sections: “Must have”, “Should have”, “Could have”, or “Would like but won‘t get”.

This method is particularly useful when its less about choosing one possible solution and more about prioritorizing which to do first and which may not fit in the scope of your project. In my experience, complex challenges often require multiple small fixes, and this method can be a great way to move from a pile of things you’d all like to do to a structured plan.

MoSCoW   #define intentions   #create   #design   #action   #remote-friendly   MoSCoW is a method that allows the team to prioritize the different features that they will work on. Features are then categorized into “Must have”, “Should have”, “Could have”, or “Would like but won‘t get”. To be used at the beginning of a timeslot (for example during Sprint planning) and when planning is needed.

When it comes to managing the rollout of a solution, clarity and accountability are key factors in ensuring the success of the project. The RAACI chart is a simple but effective model for setting roles and responsibilities as part of a planning session.

Start by listing each person involved in the project and put them into the following groups in order to make it clear who is responsible for what during the rollout of your solution.

• Responsibility  (Which person and/or team will be taking action?)
• Authority  (At what “point” must the responsible person check in before going further?)
• Accountability  (Who must the responsible person check in with?)
• Consultation  (Who must be consulted by the responsible person before decisions are made?)
• Information  (Who must be informed of decisions, once made?)

Ensure this information is easily accessible and use it to inform who does what and who is looped into discussions and kept up to date.

RAACI   #roles and responsibility   #teamwork   #project management   Clarifying roles and responsibilities, levels of autonomy/latitude in decision making, and levels of engagement among diverse stakeholders.

Problem-solving warm-up activities

All facilitators know that warm-ups and icebreakers are useful for any workshop or group process. Problem-solving workshops are no different.

Use these problem-solving techniques to warm up a group and prepare them for the rest of the process. Activating your group by tapping into some of the top problem-solving skills can be one of the best ways to see great outcomes from your session.

Check-in / Check-out

Solid processes are planned from beginning to end, and the best facilitators know that setting the tone and establishing a safe, open environment can be integral to a successful problem-solving process. Check-in / Check-out is a great way to begin and/or bookend a problem-solving workshop. Checking in to a session emphasizes that everyone will be seen, heard, and expected to contribute. 

If you are running a series of meetings, setting a consistent pattern of checking in and checking out can really help your team get into a groove. We recommend this opening-closing activity for small to medium-sized groups though it can work with large groups if they’re disciplined!

Check-in / Check-out   #team   #opening   #closing   #hyperisland   #remote-friendly   Either checking-in or checking-out is a simple way for a team to open or close a process, symbolically and in a collaborative way. Checking-in/out invites each member in a group to be present, seen and heard, and to express a reflection or a feeling. Checking-in emphasizes presence, focus and group commitment; checking-out emphasizes reflection and symbolic closure.

Doodling Together  

Thinking creatively and not being afraid to make suggestions are important problem-solving skills for any group or team, and warming up by encouraging these behaviors is a great way to start. 

Doodling Together is one of our favorite creative ice breaker games – it’s quick, effective, and fun and can make all following problem-solving steps easier by encouraging a group to collaborate visually. By passing cards and adding additional items as they go, the workshop group gets into a groove of co-creation and idea development that is crucial to finding solutions to problems. 

Doodling Together   #collaboration   #creativity   #teamwork   #fun   #team   #visual methods   #energiser   #icebreaker   #remote-friendly   Create wild, weird and often funny postcards together & establish a group’s creative confidence.

Show and Tell

You might remember some version of Show and Tell from being a kid in school and it’s a great problem-solving activity to kick off a session.

Asking participants to prepare a little something before a workshop by bringing an object for show and tell can help them warm up before the session has even begun! Games that include a physical object can also help encourage early engagement before moving onto more big-picture thinking.

By asking your participants to tell stories about why they chose to bring a particular item to the group, you can help teams see things from new perspectives and see both differences and similarities in the way they approach a topic. Great groundwork for approaching a problem-solving process as a team! 

Show and Tell   #gamestorming   #action   #opening   #meeting facilitation   Show and Tell taps into the power of metaphors to reveal players’ underlying assumptions and associations around a topic The aim of the game is to get a deeper understanding of stakeholders’ perspectives on anything—a new project, an organizational restructuring, a shift in the company’s vision or team dynamic.

Constellations

Who doesn’t love stars? Constellations is a great warm-up activity for any workshop as it gets people up off their feet, energized, and ready to engage in new ways with established topics. It’s also great for showing existing beliefs, biases, and patterns that can come into play as part of your session.

Using warm-up games that help build trust and connection while also allowing for non-verbal responses can be great for easing people into the problem-solving process and encouraging engagement from everyone in the group. Constellations is great in large spaces that allow for movement and is definitely a practical exercise to allow the group to see patterns that are otherwise invisible. 

Constellations   #trust   #connection   #opening   #coaching   #patterns   #system   Individuals express their response to a statement or idea by standing closer or further from a central object. Used with teams to reveal system, hidden patterns, perspectives.

Draw a Tree

Problem-solving games that help raise group awareness through a central, unifying metaphor can be effective ways to warm-up a group in any problem-solving model.

Draw a Tree is a simple warm-up activity you can use in any group and which can provide a quick jolt of energy. Start by asking your participants to draw a tree in just 45 seconds – they can choose whether it will be abstract or realistic. 

Once the timer is up, ask the group how many people included the roots of the tree and use this as a means to discuss how we can ignore important parts of any system simply because they are not visible.

All problem-solving strategies are made more effective by thinking of problems critically and by exposing things that may not normally come to light. Warm-up games like Draw a Tree are great in that they quickly demonstrate some key problem-solving skills in an accessible and effective way.

Draw a Tree   #thiagi   #opening   #perspectives   #remote-friendly   With this game you can raise awarness about being more mindful, and aware of the environment we live in.

Closing activities for a problem-solving process

Each step of the problem-solving workshop benefits from an intelligent deployment of activities, games, and techniques. Bringing your session to an effective close helps ensure that solutions are followed through on and that you also celebrate what has been achieved.

Here are some problem-solving activities you can use to effectively close a workshop or meeting and ensure the great work you’ve done can continue afterward.

One Breath Feedback

Maintaining attention and focus during the closing stages of a problem-solving workshop can be tricky and so being concise when giving feedback can be important. It’s easy to incur “death by feedback” should some team members go on for too long sharing their perspectives in a quick feedback round. 

One Breath Feedback is a great closing activity for workshops. You give everyone an opportunity to provide feedback on what they’ve done but only in the space of a single breath. This keeps feedback short and to the point and means that everyone is encouraged to provide the most important piece of feedback to them. 

One breath feedback   #closing   #feedback   #action   This is a feedback round in just one breath that excels in maintaining attention: each participants is able to speak during just one breath … for most people that’s around 20 to 25 seconds … unless of course you’ve been a deep sea diver in which case you’ll be able to do it for longer.

Who What When Matrix 

Matrices feature as part of many effective problem-solving strategies and with good reason. They are easily recognizable, simple to use, and generate results.

The Who What When Matrix is a great tool to use when closing your problem-solving session by attributing a who, what and when to the actions and solutions you have decided upon. The resulting matrix is a simple, easy-to-follow way of ensuring your team can move forward. 

Great solutions can’t be enacted without action and ownership. Your problem-solving process should include a stage for allocating tasks to individuals or teams and creating a realistic timeframe for those solutions to be implemented or checked out. Use this method to keep the solution implementation process clear and simple for all involved. 

Who/What/When Matrix   #gamestorming   #action   #project planning   With Who/What/When matrix, you can connect people with clear actions they have defined and have committed to.

Response cards

Group discussion can comprise the bulk of most problem-solving activities and by the end of the process, you might find that your team is talked out! 

Providing a means for your team to give feedback with short written notes can ensure everyone is head and can contribute without the need to stand up and talk. Depending on the needs of the group, giving an alternative can help ensure everyone can contribute to your problem-solving model in the way that makes the most sense for them.

Response Cards is a great way to close a workshop if you are looking for a gentle warm-down and want to get some swift discussion around some of the feedback that is raised. 

Response Cards   #debriefing   #closing   #structured sharing   #questions and answers   #thiagi   #action   It can be hard to involve everyone during a closing of a session. Some might stay in the background or get unheard because of louder participants. However, with the use of Response Cards, everyone will be involved in providing feedback or clarify questions at the end of a session.

Tips for effective problem solving

Problem-solving activities are only one part of the puzzle. While a great method can help unlock your team’s ability to solve problems, without a thoughtful approach and strong facilitation the solutions may not be fit for purpose.

Let’s take a look at some problem-solving tips you can apply to any process to help it be a success!

Clearly define the problem

Jumping straight to solutions can be tempting, though without first clearly articulating a problem, the solution might not be the right one. Many of the problem-solving activities below include sections where the problem is explored and clearly defined before moving on.

This is a vital part of the problem-solving process and taking the time to fully define an issue can save time and effort later. A clear definition helps identify irrelevant information and it also ensures that your team sets off on the right track.

Don’t jump to conclusions

It’s easy for groups to exhibit cognitive bias or have preconceived ideas about both problems and potential solutions. Be sure to back up any problem statements or potential solutions with facts, research, and adequate forethought.

The best techniques ask participants to be methodical and challenge preconceived notions. Make sure you give the group enough time and space to collect relevant information and consider the problem in a new way. By approaching the process with a clear, rational mindset, you’ll often find that better solutions are more forthcoming.  

Try different approaches  

Problems come in all shapes and sizes and so too should the methods you use to solve them. If you find that one approach isn’t yielding results and your team isn’t finding different solutions, try mixing it up. You’ll be surprised at how using a new creative activity can unblock your team and generate great solutions.

Don’t take it personally 

Depending on the nature of your team or organizational problems, it’s easy for conversations to get heated. While it’s good for participants to be engaged in the discussions, ensure that emotions don’t run too high and that blame isn’t thrown around while finding solutions.

You’re all in it together, and even if your team or area is seeing problems, that isn’t necessarily a disparagement of you personally. Using facilitation skills to manage group dynamics is one effective method of helping conversations be more constructive.

Get the right people in the room

Your problem-solving method is often only as effective as the group using it. Getting the right people on the job and managing the number of people present is important too!

If the group is too small, you may not get enough different perspectives to effectively solve a problem. If the group is too large, you can go round and round during the ideation stages.

Creating the right group makeup is also important in ensuring you have the necessary expertise and skillset to both identify and follow up on potential solutions. Carefully consider who to include at each stage to help ensure your problem-solving method is followed and positioned for success.

Create psychologically safe spaces for discussion

Identifying a problem accurately also requires that all members of a group are able to contribute their views in an open and safe manner.

It can be tough for people to stand up and contribute if the problems or challenges are emotive or personal in nature. Try and create a psychologically safe space for these kinds of discussions and where possible, create regular opportunities for challenges to be brought up organically.

Document everything

The best solutions can take refinement, iteration, and reflection to come out. Get into a habit of documenting your process in order to keep all the learnings from the session and to allow ideas to mature and develop. Many of the methods below involve the creation of documents or shared resources. Be sure to keep and share these so everyone can benefit from the work done!

Bring a facilitator 

Facilitation is all about making group processes easier. With a subject as potentially emotive and important as problem-solving, having an impartial third party in the form of a facilitator can make all the difference in finding great solutions and keeping the process moving. Consider bringing a facilitator to your problem-solving session to get better results and generate meaningful solutions!

Develop your problem-solving skills

It takes time and practice to be an effective problem solver. While some roles or participants might more naturally gravitate towards problem-solving, it can take development and planning to help everyone create better solutions.

You might develop a training program, run a problem-solving workshop or simply ask your team to practice using the techniques below. Check out our post on problem-solving skills to see how you and your group can develop the right mental process and be more resilient to issues too!

Design a great agenda

Workshops are a great format for solving problems. With the right approach, you can focus a group and help them find the solutions to their own problems. But designing a process can be time-consuming and finding the right activities can be difficult.

Check out our workshop planning guide to level-up your agenda design and start running more effective workshops. Need inspiration? Check out templates designed by expert facilitators to help you kickstart your process!

Save time and effort creating an effective problem solving process

A structured problem solving process is a surefire way of solving tough problems, discovering creative solutions and driving organizational change. But how can you design for successful outcomes?

With SessionLab, it’s easy to design engaging workshops that deliver results. Drag, drop and reorder blocks  to build your agenda. When you make changes or update your agenda, your session  timing   adjusts automatically , saving you time on manual adjustments.

Collaborating with stakeholders or clients? Share your agenda with a single click and collaborate in real-time. No more sending documents back and forth over email.

Explore  how to use SessionLab  to design effective problem solving workshops or  watch this five minute video  to see the planner in action!

Over to you

The problem-solving process can often be as complicated and multifaceted as the problems they are set-up to solve. With the right problem-solving techniques and a mix of exercises designed to guide discussion and generate purposeful ideas, we hope we’ve given you the tools to find the best solutions as simply and easily as possible.

Is there a problem-solving technique that you are missing here? Do you have a favorite activity or method you use when facilitating? Let us know in the comments below, we’d love to hear from you! 

James Smart is Head of Content at SessionLab. He’s also a creative facilitator who has run workshops and designed courses for establishments like the National Centre for Writing, UK. He especially enjoys working with young people and empowering others in their creative practice.

thank you very much for these excellent techniques

Certainly wonderful article, very detailed. Shared!

Your list of techniques for problem solving can be helpfully extended by adding TRIZ to the list of techniques. TRIZ has 40 problem solving techniques derived from methods inventros and patent holders used to get new patents. About 10-12 are general approaches. many organization sponsor classes in TRIZ that are used to solve business problems or general organiztational problems. You can take a look at TRIZ and dwonload a free internet booklet to see if you feel it shound be included per your selection process.

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What is Problem Solving? (Steps, Techniques, Examples)

What is problem solving, definition and importance.

Problem solving is the process of finding solutions to obstacles or challenges you encounter in your life or work. It is a crucial skill that allows you to tackle complex situations, adapt to changes, and overcome difficulties with ease. Mastering this ability will contribute to both your personal and professional growth, leading to more successful outcomes and better decision-making.

Problem-Solving Steps

The problem-solving process typically includes the following steps:

• Identify the issue : Recognize the problem that needs to be solved.
• Analyze the situation : Examine the issue in depth, gather all relevant information, and consider any limitations or constraints that may be present.
• Generate potential solutions : Brainstorm a list of possible solutions to the issue, without immediately judging or evaluating them.
• Evaluate options : Weigh the pros and cons of each potential solution, considering factors such as feasibility, effectiveness, and potential risks.
• Select the best solution : Choose the option that best addresses the problem and aligns with your objectives.
• Implement the solution : Put the selected solution into action and monitor the results to ensure it resolves the issue.
• Review and learn : Reflect on the problem-solving process, identify any improvements or adjustments that can be made, and apply these learnings to future situations.

Defining the Problem

To start tackling a problem, first, identify and understand it. Analyzing the issue thoroughly helps to clarify its scope and nature. Ask questions to gather information and consider the problem from various angles. Some strategies to define the problem include:

• Brainstorming with others
• Asking the 5 Ws and 1 H (Who, What, When, Where, Why, and How)
• Analyzing cause and effect
• Creating a problem statement

Generating Solutions

Once the problem is clearly understood, brainstorm possible solutions. Think creatively and keep an open mind, as well as considering lessons from past experiences. Consider:

• Creating a list of potential ideas to solve the problem
• Grouping and categorizing similar solutions
• Prioritizing potential solutions based on feasibility, cost, and resources required
• Involving others to share diverse opinions and inputs

Evaluating and Selecting Solutions

Evaluate each potential solution, weighing its pros and cons. To facilitate decision-making, use techniques such as:

• SWOT analysis (Strengths, Weaknesses, Opportunities, Threats)
• Decision-making matrices
• Pros and cons lists
• Risk assessments

After evaluating, choose the most suitable solution based on effectiveness, cost, and time constraints.

Implementing and Monitoring the Solution

Implement the chosen solution and monitor its progress. Key actions include:

• Communicating the solution to relevant parties
• Setting timelines and milestones
• Assigning tasks and responsibilities
• Monitoring the solution and making adjustments as necessary
• Evaluating the effectiveness of the solution after implementation

Utilize feedback from stakeholders and consider potential improvements. Remember that problem-solving is an ongoing process that can always be refined and enhanced.

Problem-Solving Techniques

During each step, you may find it helpful to utilize various problem-solving techniques, such as:

• Brainstorming : A free-flowing, open-minded session where ideas are generated and listed without judgment, to encourage creativity and innovative thinking.
• Root cause analysis : A method that explores the underlying causes of a problem to find the most effective solution rather than addressing superficial symptoms.
• SWOT analysis : A tool used to evaluate the strengths, weaknesses, opportunities, and threats related to a problem or decision, providing a comprehensive view of the situation.
• Mind mapping : A visual technique that uses diagrams to organize and connect ideas, helping to identify patterns, relationships, and possible solutions.

Brainstorming

When facing a problem, start by conducting a brainstorming session. Gather your team and encourage an open discussion where everyone contributes ideas, no matter how outlandish they may seem. This helps you:

• Generate a diverse range of solutions
• Encourage all team members to participate
• Foster creative thinking

When brainstorming, remember to:

• Reserve judgment until the session is over
• Encourage wild ideas
• Combine and improve upon ideas

Root Cause Analysis

For effective problem-solving, identifying the root cause of the issue at hand is crucial. Try these methods:

• 5 Whys : Ask “why” five times to get to the underlying cause.
• Fishbone Diagram : Create a diagram representing the problem and break it down into categories of potential causes.
• Pareto Analysis : Determine the few most significant causes underlying the majority of problems.

SWOT Analysis

SWOT analysis helps you examine the Strengths, Weaknesses, Opportunities, and Threats related to your problem. To perform a SWOT analysis:

• List your problem’s strengths, such as relevant resources or strong partnerships.
• Identify its weaknesses, such as knowledge gaps or limited resources.
• Explore opportunities, like trends or new technologies, that could help solve the problem.
• Recognize potential threats, like competition or regulatory barriers.

SWOT analysis aids in understanding the internal and external factors affecting the problem, which can help guide your solution.

Mind Mapping

A mind map is a visual representation of your problem and potential solutions. It enables you to organize information in a structured and intuitive manner. To create a mind map:

• Write the problem in the center of a blank page.
• Draw branches from the central problem to related sub-problems or contributing factors.
• Add more branches to represent potential solutions or further ideas.

Mind mapping allows you to visually see connections between ideas and promotes creativity in problem-solving.

Examples of Problem Solving in Various Contexts

In the business world, you might encounter problems related to finances, operations, or communication. Applying problem-solving skills in these situations could look like:

• Identifying areas of improvement in your company’s financial performance and implementing cost-saving measures
• Resolving internal conflicts among team members by listening and understanding different perspectives, then proposing and negotiating solutions
• Streamlining a process for better productivity by removing redundancies, automating tasks, or re-allocating resources

In educational contexts, problem-solving can be seen in various aspects, such as:

• Addressing a gap in students’ understanding by employing diverse teaching methods to cater to different learning styles
• Developing a strategy for successful time management to balance academic responsibilities and extracurricular activities
• Seeking resources and support to provide equal opportunities for learners with special needs or disabilities

Everyday life is full of challenges that require problem-solving skills. Some examples include:

• Overcoming a personal obstacle, such as improving your fitness level, by establishing achievable goals, measuring progress, and adjusting your approach accordingly
• Navigating a new environment or city by researching your surroundings, asking for directions, or using technology like GPS to guide you
• Dealing with a sudden change, like a change in your work schedule, by assessing the situation, identifying potential impacts, and adapting your plans to accommodate the change.
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