components of case study design

The Ultimate Guide to Qualitative Research - Part 1: The Basics

• Introduction and overview
• What is qualitative research?
• What is qualitative data?
• Examples of qualitative data
• Qualitative vs. quantitative research
• Mixed methods
• Qualitative research preparation
• Theoretical perspective
• Theoretical framework
• Literature reviews

Research question

• Conceptual framework
• Conceptual vs. theoretical framework

Data collection

• Qualitative research methods
• Focus groups
• Observational research

What is a case study?

Applications for case study research, what is a good case study, process of case study design, benefits and limitations of case studies.

• Ethnographical research
• Ethical considerations
• Confidentiality and privacy
• Power dynamics
• Reflexivity

Case studies

Case studies are essential to qualitative research , offering a lens through which researchers can investigate complex phenomena within their real-life contexts. This chapter explores the concept, purpose, applications, examples, and types of case studies and provides guidance on how to conduct case study research effectively.

Whereas quantitative methods look at phenomena at scale, case study research looks at a concept or phenomenon in considerable detail. While analyzing a single case can help understand one perspective regarding the object of research inquiry, analyzing multiple cases can help obtain a more holistic sense of the topic or issue. Let's provide a basic definition of a case study, then explore its characteristics and role in the qualitative research process.

Definition of a case study

A case study in qualitative research is a strategy of inquiry that involves an in-depth investigation of a phenomenon within its real-world context. It provides researchers with the opportunity to acquire an in-depth understanding of intricate details that might not be as apparent or accessible through other methods of research. The specific case or cases being studied can be a single person, group, or organization – demarcating what constitutes a relevant case worth studying depends on the researcher and their research question .

Among qualitative research methods , a case study relies on multiple sources of evidence, such as documents, artifacts, interviews , or observations , to present a complete and nuanced understanding of the phenomenon under investigation. The objective is to illuminate the readers' understanding of the phenomenon beyond its abstract statistical or theoretical explanations.

Characteristics of case studies

Case studies typically possess a number of distinct characteristics that set them apart from other research methods. These characteristics include a focus on holistic description and explanation, flexibility in the design and data collection methods, reliance on multiple sources of evidence, and emphasis on the context in which the phenomenon occurs.

Furthermore, case studies can often involve a longitudinal examination of the case, meaning they study the case over a period of time. These characteristics allow case studies to yield comprehensive, in-depth, and richly contextualized insights about the phenomenon of interest.

The role of case studies in research

Case studies hold a unique position in the broader landscape of research methods aimed at theory development. They are instrumental when the primary research interest is to gain an intensive, detailed understanding of a phenomenon in its real-life context.

In addition, case studies can serve different purposes within research - they can be used for exploratory, descriptive, or explanatory purposes, depending on the research question and objectives. This flexibility and depth make case studies a valuable tool in the toolkit of qualitative researchers.

Remember, a well-conducted case study can offer a rich, insightful contribution to both academic and practical knowledge through theory development or theory verification, thus enhancing our understanding of complex phenomena in their real-world contexts.

What is the purpose of a case study?

Case study research aims for a more comprehensive understanding of phenomena, requiring various research methods to gather information for qualitative analysis . Ultimately, a case study can allow the researcher to gain insight into a particular object of inquiry and develop a theoretical framework relevant to the research inquiry.

Why use case studies in qualitative research?

Using case studies as a research strategy depends mainly on the nature of the research question and the researcher's access to the data.

Conducting case study research provides a level of detail and contextual richness that other research methods might not offer. They are beneficial when there's a need to understand complex social phenomena within their natural contexts.

The explanatory, exploratory, and descriptive roles of case studies

Case studies can take on various roles depending on the research objectives. They can be exploratory when the research aims to discover new phenomena or define new research questions; they are descriptive when the objective is to depict a phenomenon within its context in a detailed manner; and they can be explanatory if the goal is to understand specific relationships within the studied context. Thus, the versatility of case studies allows researchers to approach their topic from different angles, offering multiple ways to uncover and interpret the data .

The impact of case studies on knowledge development

Case studies play a significant role in knowledge development across various disciplines. Analysis of cases provides an avenue for researchers to explore phenomena within their context based on the collected data.

This can result in the production of rich, practical insights that can be instrumental in both theory-building and practice. Case studies allow researchers to delve into the intricacies and complexities of real-life situations, uncovering insights that might otherwise remain hidden.

Types of case studies

In qualitative research , a case study is not a one-size-fits-all approach. Depending on the nature of the research question and the specific objectives of the study, researchers might choose to use different types of case studies. These types differ in their focus, methodology, and the level of detail they provide about the phenomenon under investigation.

Understanding these types is crucial for selecting the most appropriate approach for your research project and effectively achieving your research goals. Let's briefly look at the main types of case studies.

Exploratory case studies

Exploratory case studies are typically conducted to develop a theory or framework around an understudied phenomenon. They can also serve as a precursor to a larger-scale research project. Exploratory case studies are useful when a researcher wants to identify the key issues or questions which can spur more extensive study or be used to develop propositions for further research. These case studies are characterized by flexibility, allowing researchers to explore various aspects of a phenomenon as they emerge, which can also form the foundation for subsequent studies.

Descriptive case studies

Descriptive case studies aim to provide a complete and accurate representation of a phenomenon or event within its context. These case studies are often based on an established theoretical framework, which guides how data is collected and analyzed. The researcher is concerned with describing the phenomenon in detail, as it occurs naturally, without trying to influence or manipulate it.

Explanatory case studies

Explanatory case studies are focused on explanation - they seek to clarify how or why certain phenomena occur. Often used in complex, real-life situations, they can be particularly valuable in clarifying causal relationships among concepts and understanding the interplay between different factors within a specific context.

Intrinsic, instrumental, and collective case studies

These three categories of case studies focus on the nature and purpose of the study. An intrinsic case study is conducted when a researcher has an inherent interest in the case itself. Instrumental case studies are employed when the case is used to provide insight into a particular issue or phenomenon. A collective case study, on the other hand, involves studying multiple cases simultaneously to investigate some general phenomena.

Each type of case study serves a different purpose and has its own strengths and challenges. The selection of the type should be guided by the research question and objectives, as well as the context and constraints of the research.

The flexibility, depth, and contextual richness offered by case studies make this approach an excellent research method for various fields of study. They enable researchers to investigate real-world phenomena within their specific contexts, capturing nuances that other research methods might miss. Across numerous fields, case studies provide valuable insights into complex issues.

Critical information systems research

Case studies provide a detailed understanding of the role and impact of information systems in different contexts. They offer a platform to explore how information systems are designed, implemented, and used and how they interact with various social, economic, and political factors. Case studies in this field often focus on examining the intricate relationship between technology, organizational processes, and user behavior, helping to uncover insights that can inform better system design and implementation.

Health research

Health research is another field where case studies are highly valuable. They offer a way to explore patient experiences, healthcare delivery processes, and the impact of various interventions in a real-world context.

Case studies can provide a deep understanding of a patient's journey, giving insights into the intricacies of disease progression, treatment effects, and the psychosocial aspects of health and illness.

Asthma research studies

Specifically within medical research, studies on asthma often employ case studies to explore the individual and environmental factors that influence asthma development, management, and outcomes. A case study can provide rich, detailed data about individual patients' experiences, from the triggers and symptoms they experience to the effectiveness of various management strategies. This can be crucial for developing patient-centered asthma care approaches.

Other fields

Apart from the fields mentioned, case studies are also extensively used in business and management research, education research, and political sciences, among many others. They provide an opportunity to delve into the intricacies of real-world situations, allowing for a comprehensive understanding of various phenomena.

Case studies, with their depth and contextual focus, offer unique insights across these varied fields. They allow researchers to illuminate the complexities of real-life situations, contributing to both theory and practice.

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Understanding the key elements of case study design is crucial for conducting rigorous and impactful case study research. A well-structured design guides the researcher through the process, ensuring that the study is methodologically sound and its findings are reliable and valid. The main elements of case study design include the research question , propositions, units of analysis, and the logic linking the data to the propositions.

The research question is the foundation of any research study. A good research question guides the direction of the study and informs the selection of the case, the methods of collecting data, and the analysis techniques. A well-formulated research question in case study research is typically clear, focused, and complex enough to merit further detailed examination of the relevant case(s).

Propositions

Propositions, though not necessary in every case study, provide a direction by stating what we might expect to find in the data collected. They guide how data is collected and analyzed by helping researchers focus on specific aspects of the case. They are particularly important in explanatory case studies, which seek to understand the relationships among concepts within the studied phenomenon.

Units of analysis

The unit of analysis refers to the case, or the main entity or entities that are being analyzed in the study. In case study research, the unit of analysis can be an individual, a group, an organization, a decision, an event, or even a time period. It's crucial to clearly define the unit of analysis, as it shapes the qualitative data analysis process by allowing the researcher to analyze a particular case and synthesize analysis across multiple case studies to draw conclusions.

Argumentation

This refers to the inferential model that allows researchers to draw conclusions from the data. The researcher needs to ensure that there is a clear link between the data, the propositions (if any), and the conclusions drawn. This argumentation is what enables the researcher to make valid and credible inferences about the phenomenon under study.

Understanding and carefully considering these elements in the design phase of a case study can significantly enhance the quality of the research. It can help ensure that the study is methodologically sound and its findings contribute meaningful insights about the case.

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Conducting a case study involves several steps, from defining the research question and selecting the case to collecting and analyzing data . This section outlines these key stages, providing a practical guide on how to conduct case study research.

Defining the research question

The first step in case study research is defining a clear, focused research question. This question should guide the entire research process, from case selection to analysis. It's crucial to ensure that the research question is suitable for a case study approach. Typically, such questions are exploratory or descriptive in nature and focus on understanding a phenomenon within its real-life context.

Selecting and defining the case

The selection of the case should be based on the research question and the objectives of the study. It involves choosing a unique example or a set of examples that provide rich, in-depth data about the phenomenon under investigation. After selecting the case, it's crucial to define it clearly, setting the boundaries of the case, including the time period and the specific context.

Previous research can help guide the case study design. When considering a case study, an example of a case could be taken from previous case study research and used to define cases in a new research inquiry. Considering recently published examples can help understand how to select and define cases effectively.

Developing a detailed case study protocol

A case study protocol outlines the procedures and general rules to be followed during the case study. This includes the data collection methods to be used, the sources of data, and the procedures for analysis. Having a detailed case study protocol ensures consistency and reliability in the study.

The protocol should also consider how to work with the people involved in the research context to grant the research team access to collecting data. As mentioned in previous sections of this guide, establishing rapport is an essential component of qualitative research as it shapes the overall potential for collecting and analyzing data.

Collecting data

Gathering data in case study research often involves multiple sources of evidence, including documents, archival records, interviews, observations, and physical artifacts. This allows for a comprehensive understanding of the case. The process for gathering data should be systematic and carefully documented to ensure the reliability and validity of the study.

Analyzing and interpreting data

The next step is analyzing the data. This involves organizing the data , categorizing it into themes or patterns , and interpreting these patterns to answer the research question. The analysis might also involve comparing the findings with prior research or theoretical propositions.

Writing the case study report

The final step is writing the case study report . This should provide a detailed description of the case, the data, the analysis process, and the findings. The report should be clear, organized, and carefully written to ensure that the reader can understand the case and the conclusions drawn from it.

Each of these steps is crucial in ensuring that the case study research is rigorous, reliable, and provides valuable insights about the case.

The type, depth, and quality of data in your study can significantly influence the validity and utility of the study. In case study research, data is usually collected from multiple sources to provide a comprehensive and nuanced understanding of the case. This section will outline the various methods of collecting data used in case study research and discuss considerations for ensuring the quality of the data.

Interviews are a common method of gathering data in case study research. They can provide rich, in-depth data about the perspectives, experiences, and interpretations of the individuals involved in the case. Interviews can be structured , semi-structured , or unstructured , depending on the research question and the degree of flexibility needed.

Observations

Observations involve the researcher observing the case in its natural setting, providing first-hand information about the case and its context. Observations can provide data that might not be revealed in interviews or documents, such as non-verbal cues or contextual information.

Documents and artifacts

Documents and archival records provide a valuable source of data in case study research. They can include reports, letters, memos, meeting minutes, email correspondence, and various public and private documents related to the case.

These records can provide historical context, corroborate evidence from other sources, and offer insights into the case that might not be apparent from interviews or observations.

Physical artifacts refer to any physical evidence related to the case, such as tools, products, or physical environments. These artifacts can provide tangible insights into the case, complementing the data gathered from other sources.

Ensuring the quality of data collection

Determining the quality of data in case study research requires careful planning and execution. It's crucial to ensure that the data is reliable, accurate, and relevant to the research question. This involves selecting appropriate methods of collecting data, properly training interviewers or observers, and systematically recording and storing the data. It also includes considering ethical issues related to collecting and handling data, such as obtaining informed consent and ensuring the privacy and confidentiality of the participants.

Data analysis

Analyzing case study research involves making sense of the rich, detailed data to answer the research question. This process can be challenging due to the volume and complexity of case study data. However, a systematic and rigorous approach to analysis can ensure that the findings are credible and meaningful. This section outlines the main steps and considerations in analyzing data in case study research.

Organizing the data

The first step in the analysis is organizing the data. This involves sorting the data into manageable sections, often according to the data source or the theme. This step can also involve transcribing interviews, digitizing physical artifacts, or organizing observational data.

Categorizing and coding the data

Once the data is organized, the next step is to categorize or code the data. This involves identifying common themes, patterns, or concepts in the data and assigning codes to relevant data segments. Coding can be done manually or with the help of software tools, and in either case, qualitative analysis software can greatly facilitate the entire coding process. Coding helps to reduce the data to a set of themes or categories that can be more easily analyzed.

Identifying patterns and themes

After coding the data, the researcher looks for patterns or themes in the coded data. This involves comparing and contrasting the codes and looking for relationships or patterns among them. The identified patterns and themes should help answer the research question.

Interpreting the data

Once patterns and themes have been identified, the next step is to interpret these findings. This involves explaining what the patterns or themes mean in the context of the research question and the case. This interpretation should be grounded in the data, but it can also involve drawing on theoretical concepts or prior research.

Verification of the data

The last step in the analysis is verification. This involves checking the accuracy and consistency of the analysis process and confirming that the findings are supported by the data. This can involve re-checking the original data, checking the consistency of codes, or seeking feedback from research participants or peers.

Like any research method , case study research has its strengths and limitations. Researchers must be aware of these, as they can influence the design, conduct, and interpretation of the study.

Understanding the strengths and limitations of case study research can also guide researchers in deciding whether this approach is suitable for their research question . This section outlines some of the key strengths and limitations of case study research.

Benefits include the following:

• Rich, detailed data: One of the main strengths of case study research is that it can generate rich, detailed data about the case. This can provide a deep understanding of the case and its context, which can be valuable in exploring complex phenomena.
• Flexibility: Case study research is flexible in terms of design , data collection , and analysis . A sufficient degree of flexibility allows the researcher to adapt the study according to the case and the emerging findings.
• Real-world context: Case study research involves studying the case in its real-world context, which can provide valuable insights into the interplay between the case and its context.
• Multiple sources of evidence: Case study research often involves collecting data from multiple sources , which can enhance the robustness and validity of the findings.

On the other hand, researchers should consider the following limitations:

• Generalizability: A common criticism of case study research is that its findings might not be generalizable to other cases due to the specificity and uniqueness of each case.
• Time and resource intensive: Case study research can be time and resource intensive due to the depth of the investigation and the amount of collected data.
• Complexity of analysis: The rich, detailed data generated in case study research can make analyzing the data challenging.
• Subjectivity: Given the nature of case study research, there may be a higher degree of subjectivity in interpreting the data , so researchers need to reflect on this and transparently convey to audiences how the research was conducted.

Being aware of these strengths and limitations can help researchers design and conduct case study research effectively and interpret and report the findings appropriately.

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Methodology

• What Is a Case Study? | Definition, Examples & Methods

What Is a Case Study? | Definition, Examples & Methods

Published on May 8, 2019 by Shona McCombes . Revised on November 20, 2023.

A case study is a detailed study of a specific subject, such as a person, group, place, event, organization, or phenomenon. Case studies are commonly used in social, educational, clinical, and business research.

A case study research design usually involves qualitative methods , but quantitative methods are sometimes also used. Case studies are good for describing , comparing, evaluating and understanding different aspects of a research problem .

Table of contents

When to do a case study, step 1: select a case, step 2: build a theoretical framework, step 3: collect your data, step 4: describe and analyze the case, other interesting articles.

A case study is an appropriate research design when you want to gain concrete, contextual, in-depth knowledge about a specific real-world subject. It allows you to explore the key characteristics, meanings, and implications of the case.

Case studies are often a good choice in a thesis or dissertation . They keep your project focused and manageable when you don’t have the time or resources to do large-scale research.

You might use just one complex case study where you explore a single subject in depth, or conduct multiple case studies to compare and illuminate different aspects of your research problem.

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Once you have developed your problem statement and research questions , you should be ready to choose the specific case that you want to focus on. A good case study should have the potential to:

• Provide new or unexpected insights into the subject
• Challenge or complicate existing assumptions and theories
• Propose practical courses of action to resolve a problem
• Open up new directions for future research

TipIf your research is more practical in nature and aims to simultaneously investigate an issue as you solve it, consider conducting action research instead.

Unlike quantitative or experimental research , a strong case study does not require a random or representative sample. In fact, case studies often deliberately focus on unusual, neglected, or outlying cases which may shed new light on the research problem.

Example of an outlying case studyIn the 1960s the town of Roseto, Pennsylvania was discovered to have extremely low rates of heart disease compared to the US average. It became an important case study for understanding previously neglected causes of heart disease.

However, you can also choose a more common or representative case to exemplify a particular category, experience or phenomenon.

Example of a representative case studyIn the 1920s, two sociologists used Muncie, Indiana as a case study of a typical American city that supposedly exemplified the changing culture of the US at the time.

While case studies focus more on concrete details than general theories, they should usually have some connection with theory in the field. This way the case study is not just an isolated description, but is integrated into existing knowledge about the topic. It might aim to:

• Exemplify a theory by showing how it explains the case under investigation
• Expand on a theory by uncovering new concepts and ideas that need to be incorporated
• Challenge a theory by exploring an outlier case that doesn’t fit with established assumptions

To ensure that your analysis of the case has a solid academic grounding, you should conduct a literature review of sources related to the topic and develop a theoretical framework . This means identifying key concepts and theories to guide your analysis and interpretation.

There are many different research methods you can use to collect data on your subject. Case studies tend to focus on qualitative data using methods such as interviews , observations , and analysis of primary and secondary sources (e.g., newspaper articles, photographs, official records). Sometimes a case study will also collect quantitative data.

Example of a mixed methods case studyFor a case study of a wind farm development in a rural area, you could collect quantitative data on employment rates and business revenue, collect qualitative data on local people’s perceptions and experiences, and analyze local and national media coverage of the development.

The aim is to gain as thorough an understanding as possible of the case and its context.

In writing up the case study, you need to bring together all the relevant aspects to give as complete a picture as possible of the subject.

How you report your findings depends on the type of research you are doing. Some case studies are structured like a standard scientific paper or thesis , with separate sections or chapters for the methods , results and discussion .

Others are written in a more narrative style, aiming to explore the case from various angles and analyze its meanings and implications (for example, by using textual analysis or discourse analysis ).

In all cases, though, make sure to give contextual details about the case, connect it back to the literature and theory, and discuss how it fits into wider patterns or debates.

If you want to know more about statistics , methodology , or research bias , make sure to check out some of our other articles with explanations and examples.

• Normal distribution
• Degrees of freedom
• Null hypothesis
• Discourse analysis
• Control groups
• Mixed methods research
• Non-probability sampling
• Quantitative research
• Ecological validity

Research bias

• Rosenthal effect
• Implicit bias
• Cognitive bias
• Selection bias
• Negativity bias
• Status quo bias

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8 Essential Components of a Case Study (Includes Interview Questions)

By Boast on February 1, 2022

Building trust with your prospects is crucial to growing your business. However, earning that trust can be challenging. You need to show proof that you can deliver on your promises. One way to show proof is through case studies. In this blog, I’ll explain what case studies are and share the eight essential components of a case study.

What is a Case Study?

From a broad perspective, a case study is an in-depth analysis of a particular subject. Generally, the study covers a problem-solution-results format. When applied to the business world, a case study examines how a customer had a problem, found a solution using a particular product or service, and shares the results of the solution.

Case studies are an excellent way for businesses to highlight the relationship between their product or service and its customers. It shares real data and results as social proof for potential customers.

Generally speaking, case studies appear as a one-page written article with visuals to support the content. However, it doesn’t have to end there. Case studies can be converted into a video, infographic, or podcast to be shared on your website, podcast platforms, and social media.

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8 Essential Components of a Case Study

Case studies are a powerful way to show how your business has positively impacted your customers’ lives. To have the most success, including the following eight essential components of a case study is imperative. I’ve also included some questions to help guide your interview with your customer.

1. Start with a Compelling Title and Summary

As with any story, you should include an eye-catching headline. You want to keep the title short but relative to the story. Try to encompass the title around the work you did with your customer.

You should also include a brief summary of the entire story into 2-4 sentences. The summary is the first thing your audience will read after clicking on the title. You want to share with the reader what to expect as they continue to read. We recommend including bullet points after the summary to include key metrics to share their success.

2. Share Background Information About Your Customer

Before diving into the problem, you should share a little information about your customer. This will help your reader understand who your customer is and how long they’ve been using your product or service. In most cases, this information helps your reader find a connection.  

Use the following questions to guide you as you write an “about customer” section in your case study:

• What industry are they from? 
• Where are they located? 
• How many employees do they have? 
• How long have they been a customer?

3. Explain the Challenge Your Customer Faced

Once your readers understand who your customer is, it’s time to explain the problem or pain point your customer was experiencing. Describe the initial challenge your customer faced before using your product or service.

The problem is central to the story you’re telling. Prospects who are experiencing similar pain points will be able to relate well to the study. Consider asking the following questions:

• What were your pain points before using our product or service?
• What could have happened if you did not find a solution?
• Did you try other solutions before finding our product or service?

4. Discuss Your Customer’s Decision Process

It’s helpful to discuss your customer’s decision process and the steps they went through before discovering your product or service. Explaining this process may help potential customers work through their own situation.

In this section of your case study, you want to discuss how your customer found you. Try asking your customer these questions:

• How did you hear about our product or service?
• When evaluating your options, what was most important to you?
• Who was involved in the decision-making process?

Consider the goals and objectives your customer set in place as they began their journey to find a solution. Again, this information can help spark a connection between your reader and may drive them to give your product or service a try.

5. Explain the Solution and Implementation

After you share how your customer made the decision to choose your product or service as their solution, you want to explain how it was implemented. Focus on your customer’s experience with your onboarding process.

Sharing this process in your case study gives prospects a look into how your implementation process works. Try asking your customer the following questions:

• Did the implementation of our product/service meet your expectations?
• How long did it take to complete the onboarding process?
• Who was involved in the implementation process?

6. Share the End Results

Conclude your case study with the end results. Share the impressive metrics your customer achieved while using your product or service. Remember, the more numbers and hard data you can include, the better.

Apart from the measurable results, it’s also important to share the qualitative results. Explain the benefits your customer has received since using your product or service. Did they accomplish the goals and objectives they initially set out to achieve?

7. Include Supporting Visuals and Quotes

One component you don’t want to forget is supporting visuals and quotes. Visuals can range from images, infographics, GIFs, and videos. Images are some of the most common elements to include. Consider adding your customer’s logo, headshot, or photo from their business. Infographics can be helpful if there is a lot of data to be shared.

If you’re able to record an interview with your customer, you can turn the case study into a video testimonial as well. Video testimonials are a powerful way to share your customer’s story in a visual format. Hearing the words directly from your customer establishes an emotional connection, and emotions drive buying decisions .

Additionally, you should include direct quotes to add to your text. Select one or two quotes from your customer to enhance the content. Direct quotes provide a sense of authenticity to the story.

8. Don’t Forget the Call To Action (CTA)

Your case study is a form of Proof-Based Marketing , real proof that shows prospects how you’ve been able to help others. The last essential component to your case study should be a call to action or CTA. As with any marketing content, you want to include a CTA to bring in new leads and customers. 

When done correctly, your case study can also convince others experiencing similar problems to try out your product or service. It’s best to include your CTA throughout the case study as some prospects will take less convincing than others.

There you have it, eight essential components of a case study. We recommend including all of these elements into your case studies for the most success. Remember to include your customer throughout the process and get their written consent to use their information as marketing content.

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Designing and Conducting Case Studies

This guide examines case studies, a form of qualitative descriptive research that is used to look at individuals, a small group of participants, or a group as a whole. Researchers collect data about participants using participant and direct observations, interviews, protocols, tests, examinations of records, and collections of writing samples. Starting with a definition of the case study, the guide moves to a brief history of this research method. Using several well documented case studies, the guide then looks at applications and methods including data collection and analysis. A discussion of ways to handle validity, reliability, and generalizability follows, with special attention to case studies as they are applied to composition studies. Finally, this guide examines the strengths and weaknesses of case studies.

Definition and Overview

Case study refers to the collection and presentation of detailed information about a particular participant or small group, frequently including the accounts of subjects themselves. A form of qualitative descriptive research, the case study looks intensely at an individual or small participant pool, drawing conclusions only about that participant or group and only in that specific context. Researchers do not focus on the discovery of a universal, generalizable truth, nor do they typically look for cause-effect relationships; instead, emphasis is placed on exploration and description.

Case studies typically examine the interplay of all variables in order to provide as complete an understanding of an event or situation as possible. This type of comprehensive understanding is arrived at through a process known as thick description, which involves an in-depth description of the entity being evaluated, the circumstances under which it is used, the characteristics of the people involved in it, and the nature of the community in which it is located. Thick description also involves interpreting the meaning of demographic and descriptive data such as cultural norms and mores, community values, ingrained attitudes, and motives.

Unlike quantitative methods of research, like the survey, which focus on the questions of who, what, where, how much, and how many, and archival analysis, which often situates the participant in some form of historical context, case studies are the preferred strategy when how or why questions are asked. Likewise, they are the preferred method when the researcher has little control over the events, and when there is a contemporary focus within a real life context. In addition, unlike more specifically directed experiments, case studies require a problem that seeks a holistic understanding of the event or situation in question using inductive logic--reasoning from specific to more general terms.

In scholarly circles, case studies are frequently discussed within the context of qualitative research and naturalistic inquiry. Case studies are often referred to interchangeably with ethnography, field study, and participant observation. The underlying philosophical assumptions in the case are similar to these types of qualitative research because each takes place in a natural setting (such as a classroom, neighborhood, or private home), and strives for a more holistic interpretation of the event or situation under study.

Unlike more statistically-based studies which search for quantifiable data, the goal of a case study is to offer new variables and questions for further research. F.H. Giddings, a sociologist in the early part of the century, compares statistical methods to the case study on the basis that the former are concerned with the distribution of a particular trait, or a small number of traits, in a population, whereas the case study is concerned with the whole variety of traits to be found in a particular instance" (Hammersley 95).

Case studies are not a new form of research; naturalistic inquiry was the primary research tool until the development of the scientific method. The fields of sociology and anthropology are credited with the primary shaping of the concept as we know it today. However, case study research has drawn from a number of other areas as well: the clinical methods of doctors; the casework technique being developed by social workers; the methods of historians and anthropologists, plus the qualitative descriptions provided by quantitative researchers like LePlay; and, in the case of Robert Park, the techniques of newspaper reporters and novelists.

Park was an ex-newspaper reporter and editor who became very influential in developing sociological case studies at the University of Chicago in the 1920s. As a newspaper professional he coined the term "scientific" or "depth" reporting: the description of local events in a way that pointed to major social trends. Park viewed the sociologist as "merely a more accurate, responsible, and scientific reporter." Park stressed the variety and value of human experience. He believed that sociology sought to arrive at natural, but fluid, laws and generalizations in regard to human nature and society. These laws weren't static laws of the kind sought by many positivists and natural law theorists, but rather, they were laws of becoming--with a constant possibility of change. Park encouraged students to get out of the library, to quit looking at papers and books, and to view the constant experiment of human experience. He writes, "Go and sit in the lounges of the luxury hotels and on the doorsteps of the flophouses; sit on the Gold Coast settees and on the slum shakedowns; sit in the Orchestra Hall and in the Star and Garter Burlesque. In short, gentlemen [sic], go get the seats of your pants dirty in real research."

But over the years, case studies have drawn their share of criticism. In fact, the method had its detractors from the start. In the 1920s, the debate between pro-qualitative and pro-quantitative became quite heated. Case studies, when compared to statistics, were considered by many to be unscientific. From the 1930's on, the rise of positivism had a growing influence on quantitative methods in sociology. People wanted static, generalizable laws in science. The sociological positivists were looking for stable laws of social phenomena. They criticized case study research because it failed to provide evidence of inter subjective agreement. Also, they condemned it because of the few number of cases studied and that the under-standardized character of their descriptions made generalization impossible. By the 1950s, quantitative methods, in the form of survey research, had become the dominant sociological approach and case study had become a minority practice.

Educational Applications

The 1950's marked the dawning of a new era in case study research, namely that of the utilization of the case study as a teaching method. "Instituted at Harvard Business School in the 1950s as a primary method of teaching, cases have since been used in classrooms and lecture halls alike, either as part of a course of study or as the main focus of the course to which other teaching material is added" (Armisted 1984). The basic purpose of instituting the case method as a teaching strategy was "to transfer much of the responsibility for learning from the teacher on to the student, whose role, as a result, shifts away from passive absorption toward active construction" (Boehrer 1990). Through careful examination and discussion of various cases, "students learn to identify actual problems, to recognize key players and their agendas, and to become aware of those aspects of the situation that contribute to the problem" (Merseth 1991). In addition, students are encouraged to "generate their own analysis of the problems under consideration, to develop their own solutions, and to practically apply their own knowledge of theory to these problems" (Boyce 1993). Along the way, students also develop "the power to analyze and to master a tangled circumstance by identifying and delineating important factors; the ability to utilize ideas, to test them against facts, and to throw them into fresh combinations" (Merseth 1991).

In addition to the practical application and testing of scholarly knowledge, case discussions can also help students prepare for real-world problems, situations and crises by providing an approximation of various professional environments (i.e. classroom, board room, courtroom, or hospital). Thus, through the examination of specific cases, students are given the opportunity to work out their own professional issues through the trials, tribulations, experiences, and research findings of others. An obvious advantage to this mode of instruction is that it allows students the exposure to settings and contexts that they might not otherwise experience. For example, a student interested in studying the effects of poverty on minority secondary student's grade point averages and S.A.T. scores could access and analyze information from schools as geographically diverse as Los Angeles, New York City, Miami, and New Mexico without ever having to leave the classroom.

The case study method also incorporates the idea that students can learn from one another "by engaging with each other and with each other's ideas, by asserting something and then having it questioned, challenged and thrown back at them so that they can reflect on what they hear, and then refine what they say" (Boehrer 1990). In summary, students can direct their own learning by formulating questions and taking responsibility for the study.

Types and Design Concerns

Researchers use multiple methods and approaches to conduct case studies.

Types of Case Studies

Under the more generalized category of case study exist several subdivisions, each of which is custom selected for use depending upon the goals and/or objectives of the investigator. These types of case study include the following:

Illustrative Case Studies These are primarily descriptive studies. They typically utilize one or two instances of an event to show what a situation is like. Illustrative case studies serve primarily to make the unfamiliar familiar and to give readers a common language about the topic in question.

Exploratory (or pilot) Case Studies These are condensed case studies performed before implementing a large scale investigation. Their basic function is to help identify questions and select types of measurement prior to the main investigation. The primary pitfall of this type of study is that initial findings may seem convincing enough to be released prematurely as conclusions.

Cumulative Case Studies These serve to aggregate information from several sites collected at different times. The idea behind these studies is the collection of past studies will allow for greater generalization without additional cost or time being expended on new, possibly repetitive studies.

Critical Instance Case Studies These examine one or more sites for either the purpose of examining a situation of unique interest with little to no interest in generalizability, or to call into question or challenge a highly generalized or universal assertion. This method is useful for answering cause and effect questions.

Identifying a Theoretical Perspective

Much of the case study's design is inherently determined for researchers, depending on the field from which they are working. In composition studies, researchers are typically working from a qualitative, descriptive standpoint. In contrast, physicists will approach their research from a more quantitative perspective. Still, in designing the study, researchers need to make explicit the questions to be explored and the theoretical perspective from which they will approach the case. The three most commonly adopted theories are listed below:

Individual Theories These focus primarily on the individual development, cognitive behavior, personality, learning and disability, and interpersonal interactions of a particular subject.

Organizational Theories These focus on bureaucracies, institutions, organizational structure and functions, or excellence in organizational performance.

Social Theories These focus on urban development, group behavior, cultural institutions, or marketplace functions.

Two examples of case studies are used consistently throughout this chapter. The first, a study produced by Berkenkotter, Huckin, and Ackerman (1988), looks at a first year graduate student's initiation into an academic writing program. The study uses participant-observer and linguistic data collecting techniques to assess the student's knowledge of appropriate discourse conventions. Using the pseudonym Nate to refer to the subject, the study sought to illuminate the particular experience rather than to generalize about the experience of fledgling academic writers collectively.

For example, in Berkenkotter, Huckin, and Ackerman's (1988) study we are told that the researchers are interested in disciplinary communities. In the first paragraph, they ask what constitutes membership in a disciplinary community and how achieving membership might affect a writer's understanding and production of texts. In the third paragraph they state that researchers must negotiate their claims "within the context of his sub specialty's accepted knowledge and methodology." In the next paragraph they ask, "How is literacy acquired? What is the process through which novices gain community membership? And what factors either aid or hinder students learning the requisite linguistic behaviors?" This introductory section ends with a paragraph in which the study's authors claim that during the course of the study, the subject, Nate, successfully makes the transition from "skilled novice" to become an initiated member of the academic discourse community and that his texts exhibit linguistic changes which indicate this transition. In the next section the authors make explicit the sociolinguistic theoretical and methodological assumptions on which the study is based (1988). Thus the reader has a good understanding of the authors' theoretical background and purpose in conducting the study even before it is explicitly stated on the fourth page of the study. "Our purpose was to examine the effects of the educational context on one graduate student's production of texts as he wrote in different courses and for different faculty members over the academic year 1984-85." The goal of the study then, was to explore the idea that writers must be initiated into a writing community, and that this initiation will change the way one writes.

The second example is Janet Emig's (1971) study of the composing process of a group of twelfth graders. In this study, Emig seeks to answer the question of what happens to the self as a result educational stimuli in terms of academic writing. The case study used methods such as protocol analysis, tape-recorded interviews, and discourse analysis.

In the case of Janet Emig's (1971) study of the composing process of eight twelfth graders, four specific hypotheses were made:

• Twelfth grade writers engage in two modes of composing: reflexive and extensive.
• These differences can be ascertained and characterized through having the writers compose aloud their composition process.
• A set of implied stylistic principles governs the writing process.
• For twelfth grade writers, extensive writing occurs chiefly as a school-sponsored activity, or reflexive, as a self-sponsored activity.

In this study, the chief distinction is between the two dominant modes of composing among older, secondary school students. The distinctions are:

• The reflexive mode, which focuses on the writer's thoughts and feelings.
• The extensive mode, which focuses on conveying a message.

Emig also outlines the specific questions which guided the research in the opening pages of her Review of Literature , preceding the report.

Designing a Case Study

After considering the different sub categories of case study and identifying a theoretical perspective, researchers can begin to design their study. Research design is the string of logic that ultimately links the data to be collected and the conclusions to be drawn to the initial questions of the study. Typically, research designs deal with at least four problems:

• What questions to study
• What data are relevant
• What data to collect
• How to analyze that data

In other words, a research design is basically a blueprint for getting from the beginning to the end of a study. The beginning is an initial set of questions to be answered, and the end is some set of conclusions about those questions.

Because case studies are conducted on topics as diverse as Anglo-Saxon Literature (Thrane 1986) and AIDS prevention (Van Vugt 1994), it is virtually impossible to outline any strict or universal method or design for conducting the case study. However, Robert K. Yin (1993) does offer five basic components of a research design:

• A study's questions.
• A study's propositions (if any).
• A study's units of analysis.
• The logic that links the data to the propositions.
• The criteria for interpreting the findings.

In addition to these five basic components, Yin also stresses the importance of clearly articulating one's theoretical perspective, determining the goals of the study, selecting one's subject(s), selecting the appropriate method(s) of collecting data, and providing some considerations to the composition of the final report.

Conducting Case Studies

To obtain as complete a picture of the participant as possible, case study researchers can employ a variety of approaches and methods. These approaches, methods, and related issues are discussed in depth in this section.

Method: Single or Multi-modal?

To obtain as complete a picture of the participant as possible, case study researchers can employ a variety of methods. Some common methods include interviews , protocol analyses, field studies, and participant-observations. Emig (1971) chose to use several methods of data collection. Her sources included conversations with the students, protocol analysis, discrete observations of actual composition, writing samples from each student, and school records (Lauer and Asher 1988).

Berkenkotter, Huckin, and Ackerman (1988) collected data by observing classrooms, conducting faculty and student interviews, collecting self reports from the subject, and by looking at the subject's written work.

A study that was criticized for using a single method model was done by Flower and Hayes (1984). In this study that explores the ways in which writers use different forms of knowing to create space, the authors used only protocol analysis to gather data. The study came under heavy fire because of their decision to use only one method.

Participant Selection

Case studies can use one participant, or a small group of participants. However, it is important that the participant pool remain relatively small. The participants can represent a diverse cross section of society, but this isn't necessary.

For example, the Berkenkotter, Huckin, and Ackerman (1988) study looked at just one participant, Nate. By contrast, in Janet Emig's (1971) study of the composition process of twelfth graders, eight participants were selected representing a diverse cross section of the community, with volunteers from an all-white upper-middle-class suburban school, an all-black inner-city school, a racially mixed lower-middle-class school, an economically and racially mixed school, and a university school.

Often, a brief "case history" is done on the participants of the study in order to provide researchers with a clearer understanding of their participants, as well as some insight as to how their own personal histories might affect the outcome of the study. For instance, in Emig's study, the investigator had access to the school records of five of the participants, and to standardized test scores for the remaining three. Also made available to the researcher was the information that three of the eight students were selected as NCTE Achievement Award winners. These personal histories can be useful in later stages of the study when data are being analyzed and conclusions drawn.

Data Collection

There are six types of data collected in case studies:

• Archival records.
• Interviews.
• Direct observation.
• Participant observation.

In the field of composition research, these six sources might be:

• A writer's drafts.
• School records of student writers.
• Transcripts of interviews with a writer.
• Transcripts of conversations between writers (and protocols).
• Videotapes and notes from direct field observations.
• Hard copies of a writer's work on computer.

Depending on whether researchers have chosen to use a single or multi-modal approach for the case study, they may choose to collect data from one or any combination of these sources.

Protocols, that is, transcriptions of participants talking aloud about what they are doing as they do it, have been particularly common in composition case studies. For example, in Emig's (1971) study, the students were asked, in four different sessions, to give oral autobiographies of their writing experiences and to compose aloud three themes in the presence of a tape recorder and the investigator.

In some studies, only one method of data collection is conducted. For example, the Flower and Hayes (1981) report on the cognitive process theory of writing depends on protocol analysis alone. However, using multiple sources of evidence to increase the reliability and validity of the data can be advantageous.

Case studies are likely to be much more convincing and accurate if they are based on several different sources of information, following a corroborating mode. This conclusion is echoed among many composition researchers. For example, in her study of predrafting processes of high and low-apprehensive writers, Cynthia Selfe (1985) argues that because "methods of indirect observation provide only an incomplete reflection of the complex set of processes involved in composing, a combination of several such methods should be used to gather data in any one study." Thus, in this study, Selfe collected her data from protocols, observations of students role playing their writing processes, audio taped interviews with the students, and videotaped observations of the students in the process of composing.

It can be said then, that cross checking data from multiple sources can help provide a multidimensional profile of composing activities in a particular setting. Sharan Merriam (1985) suggests "checking, verifying, testing, probing, and confirming collected data as you go, arguing that this process will follow in a funnel-like design resulting in less data gathering in later phases of the study along with a congruent increase in analysis checking, verifying, and confirming."

It is important to note that in case studies, as in any qualitative descriptive research, while researchers begin their studies with one or several questions driving the inquiry (which influence the key factors the researcher will be looking for during data collection), a researcher may find new key factors emerging during data collection. These might be unexpected patterns or linguistic features which become evident only during the course of the research. While not bearing directly on the researcher's guiding questions, these variables may become the basis for new questions asked at the end of the report, thus linking to the possibility of further research.

Data Analysis

As the information is collected, researchers strive to make sense of their data. Generally, researchers interpret their data in one of two ways: holistically or through coding. Holistic analysis does not attempt to break the evidence into parts, but rather to draw conclusions based on the text as a whole. Flower and Hayes (1981), for example, make inferences from entire sections of their students' protocols, rather than searching through the transcripts to look for isolatable characteristics.

However, composition researchers commonly interpret their data by coding, that is by systematically searching data to identify and/or categorize specific observable actions or characteristics. These observable actions then become the key variables in the study. Sharan Merriam (1988) suggests seven analytic frameworks for the organization and presentation of data:

• The role of participants.
• The network analysis of formal and informal exchanges among groups.
• Historical.
• Thematical.
• Ritual and symbolism.
• Critical incidents that challenge or reinforce fundamental beliefs, practices, and values.

There are two purposes of these frameworks: to look for patterns among the data and to look for patterns that give meaning to the case study.

As stated above, while most researchers begin their case studies expecting to look for particular observable characteristics, it is not unusual for key variables to emerge during data collection. Typical variables coded in case studies of writers include pauses writers make in the production of a text, the use of specific linguistic units (such as nouns or verbs), and writing processes (planning, drafting, revising, and editing). In the Berkenkotter, Huckin, and Ackerman (1988) study, for example, researchers coded the participant's texts for use of connectives, discourse demonstratives, average sentence length, off-register words, use of the first person pronoun, and the ratio of definite articles to indefinite articles.

Since coding is inherently subjective, more than one coder is usually employed. In the Berkenkotter, Huckin, and Ackerman (1988) study, for example, three rhetoricians were employed to code the participant's texts for off-register phrases. The researchers established the agreement among the coders before concluding that the participant used fewer off-register words as the graduate program progressed.

Composing the Case Study Report

In the many forms it can take, "a case study is generically a story; it presents the concrete narrative detail of actual, or at least realistic events, it has a plot, exposition, characters, and sometimes even dialogue" (Boehrer 1990). Generally, case study reports are extensively descriptive, with "the most problematic issue often referred to as being the determination of the right combination of description and analysis" (1990). Typically, authors address each step of the research process, and attempt to give the reader as much context as possible for the decisions made in the research design and for the conclusions drawn.

This contextualization usually includes a detailed explanation of the researchers' theoretical positions, of how those theories drove the inquiry or led to the guiding research questions, of the participants' backgrounds, of the processes of data collection, of the training and limitations of the coders, along with a strong attempt to make connections between the data and the conclusions evident.

Although the Berkenkotter, Huckin, and Ackerman (1988) study does not, case study reports often include the reactions of the participants to the study or to the researchers' conclusions. Because case studies tend to be exploratory, most end with implications for further study. Here researchers may identify significant variables that emerged during the research and suggest studies related to these, or the authors may suggest further general questions that their case study generated.

For example, Emig's (1971) study concludes with a section dedicated solely to the topic of implications for further research, in which she suggests several means by which this particular study could have been improved, as well as questions and ideas raised by this study which other researchers might like to address, such as: is there a correlation between a certain personality and a certain composing process profile (e.g. is there a positive correlation between ego strength and persistence in revising)?

Also included in Emig's study is a section dedicated to implications for teaching, which outlines the pedagogical ramifications of the study's findings for teachers currently involved in high school writing programs.

Sharan Merriam (1985) also offers several suggestions for alternative presentations of data:

• Prepare specialized condensations for appropriate groups.
• Replace narrative sections with a series of answers to open-ended questions.
• Present "skimmer's" summaries at beginning of each section.
• Incorporate headlines that encapsulate information from text.
• Prepare analytic summaries with supporting data appendixes.
• Present data in colorful and/or unique graphic representations.

Issues of Validity and Reliability

Once key variables have been identified, they can be analyzed. Reliability becomes a key concern at this stage, and many case study researchers go to great lengths to ensure that their interpretations of the data will be both reliable and valid. Because issues of validity and reliability are an important part of any study in the social sciences, it is important to identify some ways of dealing with results.

Multi-modal case study researchers often balance the results of their coding with data from interviews or writer's reflections upon their own work. Consequently, the researchers' conclusions become highly contextualized. For example, in a case study which looked at the time spent in different stages of the writing process, Berkenkotter concluded that her participant, Donald Murray, spent more time planning his essays than in other writing stages. The report of this case study is followed by Murray's reply, wherein he agrees with some of Berkenkotter's conclusions and disagrees with others.

As is the case with other research methodologies, issues of external validity, construct validity, and reliability need to be carefully considered.

Commentary on Case Studies

Researchers often debate the relative merits of particular methods, among them case study. In this section, we comment on two key issues. To read the commentaries, choose any of the items below:

Strengths and Weaknesses of Case Studies

Most case study advocates point out that case studies produce much more detailed information than what is available through a statistical analysis. Advocates will also hold that while statistical methods might be able to deal with situations where behavior is homogeneous and routine, case studies are needed to deal with creativity, innovation, and context. Detractors argue that case studies are difficult to generalize because of inherent subjectivity and because they are based on qualitative subjective data, generalizable only to a particular context.

Flexibility

The case study approach is a comparatively flexible method of scientific research. Because its project designs seem to emphasize exploration rather than prescription or prediction, researchers are comparatively freer to discover and address issues as they arise in their experiments. In addition, the looser format of case studies allows researchers to begin with broad questions and narrow their focus as their experiment progresses rather than attempt to predict every possible outcome before the experiment is conducted.

Emphasis on Context

By seeking to understand as much as possible about a single subject or small group of subjects, case studies specialize in "deep data," or "thick description"--information based on particular contexts that can give research results a more human face. This emphasis can help bridge the gap between abstract research and concrete practice by allowing researchers to compare their firsthand observations with the quantitative results obtained through other methods of research.

Inherent Subjectivity

"The case study has long been stereotyped as the weak sibling among social science methods," and is often criticized as being too subjective and even pseudo-scientific. Likewise, "investigators who do case studies are often regarded as having deviated from their academic disciplines, and their investigations as having insufficient precision (that is, quantification), objectivity and rigor" (Yin 1989). Opponents cite opportunities for subjectivity in the implementation, presentation, and evaluation of case study research. The approach relies on personal interpretation of data and inferences. Results may not be generalizable, are difficult to test for validity, and rarely offer a problem-solving prescription. Simply put, relying on one or a few subjects as a basis for cognitive extrapolations runs the risk of inferring too much from what might be circumstance.

High Investment

Case studies can involve learning more about the subjects being tested than most researchers would care to know--their educational background, emotional background, perceptions of themselves and their surroundings, their likes, dislikes, and so on. Because of its emphasis on "deep data," the case study is out of reach for many large-scale research projects which look at a subject pool in the tens of thousands. A budget request of $10,000 to examine 200 subjects sounds more efficient than a similar request to examine four subjects.

Ethical Considerations

Researchers conducting case studies should consider certain ethical issues. For example, many educational case studies are often financed by people who have, either directly or indirectly, power over both those being studied and those conducting the investigation (1985). This conflict of interests can hinder the credibility of the study.

The personal integrity, sensitivity, and possible prejudices and/or biases of the investigators need to be taken into consideration as well. Personal biases can creep into how the research is conducted, alternative research methods used, and the preparation of surveys and questionnaires.

A common complaint in case study research is that investigators change direction during the course of the study unaware that their original research design was inadequate for the revised investigation. Thus, the researchers leave unknown gaps and biases in the study. To avoid this, researchers should report preliminary findings so that the likelihood of bias will be reduced.

Concerns about Reliability, Validity, and Generalizability

Merriam (1985) offers several suggestions for how case study researchers might actively combat the popular attacks on the validity, reliability, and generalizability of case studies:

• Prolong the Processes of Data Gathering on Site: This will help to insure the accuracy of the findings by providing the researcher with more concrete information upon which to formulate interpretations.
• Employ the Process of "Triangulation": Use a variety of data sources as opposed to relying solely upon one avenue of observation. One example of such a data check would be what McClintock, Brannon, and Maynard (1985) refer to as a "case cluster method," that is, when a single unit within a larger case is randomly sampled, and that data treated quantitatively." For instance, in Emig's (1971) study, the case cluster method was employed, singling out the productivity of a single student named Lynn. This cluster profile included an advanced case history of the subject, specific examination and analysis of individual compositions and protocols, and extensive interview sessions. The seven remaining students were then compared with the case of Lynn, to ascertain if there are any shared, or unique dimensions to the composing process engaged in by these eight students.
• Conduct Member Checks: Initiate and maintain an active corroboration on the interpretation of data between the researcher and those who provided the data. In other words, talk to your subjects.
• Collect Referential Materials: Complement the file of materials from the actual site with additional document support. For example, Emig (1971) supports her initial propositions with historical accounts by writers such as T.S. Eliot, James Joyce, and D.H. Lawrence. Emig also cites examples of theoretical research done with regards to the creative process, as well as examples of empirical research dealing with the writing of adolescents. Specific attention is then given to the four stages description of the composing process delineated by Helmoltz, Wallas, and Cowley, as it serves as the focal point in this study.
• Engage in Peer Consultation: Prior to composing the final draft of the report, researchers should consult with colleagues in order to establish validity through pooled judgment.

Although little can be done to combat challenges concerning the generalizability of case studies, "most writers suggest that qualitative research should be judged as credible and confirmable as opposed to valid and reliable" (Merriam 1985). Likewise, it has been argued that "rather than transplanting statistical, quantitative notions of generalizability and thus finding qualitative research inadequate, it makes more sense to develop an understanding of generalization that is congruent with the basic characteristics of qualitative inquiry" (1985). After all, criticizing the case study method for being ungeneralizable is comparable to criticizing a washing machine for not being able to tell the correct time. In other words, it is unjust to criticize a method for not being able to do something which it was never originally designed to do in the first place.

Annotated Bibliography

Armisted, C. (1984). How Useful are Case Studies. Training and Development Journal, 38 (2), 75-77.

This article looks at eight types of case studies, offers pros and cons of using case studies in the classroom, and gives suggestions for successfully writing and using case studies.

Bardovi-Harlig, K. (1997). Beyond Methods: Components of Second Language Teacher Education . New York: McGraw-Hill.

A compilation of various research essays which address issues of language teacher education. Essays included are: "Non-native reading research and theory" by Lee, "The case for Psycholinguistics" by VanPatten, and "Assessment and Second Language Teaching" by Gradman and Reed.

Bartlett, L. (1989). A Question of Good Judgment; Interpretation Theory and Qualitative Enquiry Address. 70th Annual Meeting of the American Educational Research Association. San Francisco.

Bartlett selected "quasi-historical" methodology, which focuses on the "truth" found in case records, as one that will provide "good judgments" in educational inquiry. He argues that although the method is not comprehensive, it can try to connect theory with practice.

Baydere, S. et. al. (1993). Multimedia conferencing as a tool for collaborative writing: a case study in Computer Supported Collaborative Writing. New York: Springer-Verlag.

The case study by Baydere et. al. is just one of the many essays in this book found in the series "Computer Supported Cooperative Work." Denley, Witefield and May explore similar issues in their essay, "A case study in task analysis for the design of a collaborative document production system."

Berkenkotter, C., Huckin, T., N., & Ackerman J. (1988). Conventions, Conversations, and the Writer: Case Study of a Student in a Rhetoric Ph.D. Program. Research in the Teaching of English, 22, 9-44.

The authors focused on how the writing of their subject, Nate or Ackerman, changed as he became more acquainted or familiar with his field's discourse community.

Berninger, V., W., and Gans, B., M. (1986). Language Profiles in Nonspeaking Individuals of Normal Intelligence with Severe Cerebral Palsy. Augmentative and Alternative Communication, 2, 45-50.

Argues that generalizations about language abilities in patients with severe cerebral palsy (CP) should be avoided. Standardized tests of different levels of processing oral language, of processing written language, and of producing written language were administered to 3 male participants (aged 9, 16, and 40 yrs).

Bockman, J., R., and Couture, B. (1984). The Case Method in Technical Communication: Theory and Models. Texas: Association of Teachers of Technical Writing.

Examines the study and teaching of technical writing, communication of technical information, and the case method in terms of those applications.

Boehrer, J. (1990). Teaching With Cases: Learning to Question. New Directions for Teaching and Learning, 42 41-57.

This article discusses the origins of the case method, looks at the question of what is a case, gives ideas about learning in case teaching, the purposes it can serve in the classroom, the ground rules for the case discussion, including the role of the question, and new directions for case teaching.

Bowman, W. R. (1993). Evaluating JTPA Programs for Economically Disadvantaged Adults: A Case Study of Utah and General Findings . Washington: National Commission for Employment Policy.

"To encourage state-level evaluations of JTPA, the Commission and the State of Utah co-sponsored this report on the effectiveness of JTPA Title II programs for adults in Utah. The technique used is non-experimental and the comparison group was selected from registrants with Utah's Employment Security. In a step-by-step approach, the report documents how non-experimental techniques can be applied and several specific technical issues can be addressed."

Boyce, A. (1993) The Case Study Approach for Pedagogists. Annual Meeting of the American Alliance for Health, Physical Education, Recreation and Dance. (Address). Washington DC.

This paper addresses how case studies 1) bridge the gap between teaching theory and application, 2) enable students to analyze problems and develop solutions for situations that will be encountered in the real world of teaching, and 3) helps students to evaluate the feasibility of alternatives and to understand the ramifications of a particular course of action.

Carson, J. (1993) The Case Study: Ideal Home of WAC Quantitative and Qualitative Data. Annual Meeting of the Conference on College Composition and Communication. (Address). San Diego.

"Increasingly, one of the most pressing questions for WAC advocates is how to keep [WAC] programs going in the face of numerous difficulties. Case histories offer the best chance for fashioning rhetorical arguments to keep WAC programs going because they offer the opportunity to provide a coherent narrative that contextualizes all documents and data, including what is generally considered scientific data. A case study of the WAC program, . . . at Robert Morris College in Pittsburgh demonstrates the advantages of this research method. Such studies are ideal homes for both naturalistic and positivistic data as well as both quantitative and qualitative information."

---. (1991). A Cognitive Process Theory of Writing. College Composition and Communication. 32. 365-87.

No abstract available.

Cromer, R. (1994) A Case Study of Dissociations Between Language and Cognition. Constraints on Language Acquisition: Studies of Atypical Children . Hillsdale: Lawrence Erlbaum Associates, 141-153.

Crossley, M. (1983) Case Study in Comparative and International Education: An Approach to Bridging the Theory-Practice Gap. Proceedings of the 11th Annual Conference of the Australian Comparative and International Education Society. Hamilton, NZ.

Case study research, as presented here, helps bridge the theory-practice gap in comparative and international research studies of education because it focuses on the practical, day-to-day context rather than on the national arena. The paper asserts that the case study method can be valuable at all levels of research, formation, and verification of theories in education.

Daillak, R., H., and Alkin, M., C. (1982). Qualitative Studies in Context: Reflections on the CSE Studies of Evaluation Use . California: EDRS

The report shows how the Center of the Study of Evaluation (CSE) applied qualitative techniques to a study of evaluation information use in local, Los Angeles schools. It critiques the effectiveness and the limitations of using case study, evaluation, field study, and user interview survey methodologies.

Davey, L. (1991). The Application of Case Study Evaluations. ERIC/TM Digest.

This article examines six types of case studies, the type of evaluation questions that can be answered, the functions served, some design features, and some pitfalls of the method.

Deutch, C. E. (1996). A course in research ethics for graduate students. College Teaching, 44, 2, 56-60.

This article describes a one-credit discussion course in research ethics for graduate students in biology. Case studies are focused on within the four parts of the course: 1) major issues, 2 )practical issues in scholarly work, 3) ownership of research results, and 4) training and personal decisions.

DeVoss, G. (1981). Ethics in Fieldwork Research. RIE 27p. (ERIC)

This article examines four of the ethical problems that can happen when conducting case study research: acquiring permission to do research, knowing when to stop digging, the pitfalls of doing collaborative research, and preserving the integrity of the participants.

Driscoll, A. (1985). Case Study of a Research Intervention: the University of Utah’s Collaborative Approach . San Francisco: Far West Library for Educational Research Development.

Paper presented at the annual meeting of the American Association of Colleges of Teacher Education, Denver, CO, March 1985. Offers information of in-service training, specifically case studies application.

Ellram, L. M. (1996). The Use of the Case Study Method in Logistics Research. Journal of Business Logistics, 17, 2, 93.

This article discusses the increased use of case study in business research, and the lack of understanding of when and how to use case study methodology in business.

Emig, J. (1971) The Composing Processes of Twelfth Graders . Urbana: NTCE.

This case study uses observation, tape recordings, writing samples, and school records to show that writing in reflexive and extensive situations caused different lengths of discourse and different clusterings of the components of the writing process.

Feagin, J. R. (1991). A Case For the Case Study . Chapel Hill: The University of North Carolina Press.

This book discusses the nature, characteristics, and basic methodological issues of the case study as a research method.

Feldman, H., Holland, A., & Keefe, K. (1989) Language Abilities after Left Hemisphere Brain Injury: A Case Study of Twins. Topics in Early Childhood Special Education, 9, 32-47.

"Describes the language abilities of 2 twin pairs in which 1 twin (the experimental) suffered brain injury to the left cerebral hemisphere around the time of birth and1 twin (the control) did not. One pair of twins was initially assessed at age 23 mo. and the other at about 30 mo.; they were subsequently evaluated in their homes 3 times at about 6-mo intervals."

Fidel, R. (1984). The Case Study Method: A Case Study. Library and Information Science Research, 6.

The article describes the use of case study methodology to systematically develop a model of online searching behavior in which study design is flexible, subject manner determines data gathering and analyses, and procedures adapt to the study's progressive change.

Flower, L., & Hayes, J. R. (1984). Images, Plans and Prose: The Representation of Meaning in Writing. Written Communication, 1, 120-160.

Explores the ways in which writers actually use different forms of knowing to create prose.

Frey, L. R. (1992). Interpreting Communication Research: A Case Study Approach Englewood Cliffs, N.J.: Prentice Hall.

The book discusses research methodologies in the Communication field. It focuses on how case studies bridge the gap between communication research, theory, and practice.

Gilbert, V. K. (1981). The Case Study as a Research Methodology: Difficulties and Advantages of Integrating the Positivistic, Phenomenological and Grounded Theory Approaches . The Annual Meeting of the Canadian Association for the Study of Educational Administration. (Address) Halifax, NS, Can.

This study on an innovative secondary school in England shows how a "low-profile" participant-observer case study was crucial to the initial observation, the testing of hypotheses, the interpretive approach, and the grounded theory.

Gilgun, J. F. (1994). A Case for Case Studies in Social Work Research. Social Work, 39, 4, 371-381.

This article defines case study research, presents guidelines for evaluation of case studies, and shows the relevance of case studies to social work research. It also looks at issues such as evaluation and interpretations of case studies.

Glennan, S. L., Sharp-Bittner, M. A. & Tullos, D. C. (1991). Augmentative and Alternative Communication Training with a Nonspeaking Adult: Lessons from MH. Augmentative and Alternative Communication, 7, 240-7.

"A response-guided case study documented changes in a nonspeaking 36-yr-old man's ability to communicate using 3 trained augmentative communication modes. . . . Data were collected in videotaped interaction sessions between the nonspeaking adult and a series of adult speaking."

Graves, D. (1981). An Examination of the Writing Processes of Seven Year Old Children. Research in the Teaching of English, 15, 113-134.

Hamel, J. (1993). Case Study Methods . Newbury Park: Sage. .

"In a most economical fashion, Hamel provides a practical guide for producing theoretically sharp and empirically sound sociological case studies. A central idea put forth by Hamel is that case studies must "locate the global in the local" thus making the careful selection of the research site the most critical decision in the analytic process."

Karthigesu, R. (1986, July). Television as a Tool for Nation-Building in the Third World: A Post-Colonial Pattern, Using Malaysia as a Case-Study. International Television Studies Conference. (Address). London, 10-12.

"The extent to which Television Malaysia, as a national mass media organization, has been able to play a role in nation building in the post-colonial period is . . . studied in two parts: how the choice of a model of nation building determines the character of the organization; and how the character of the organization influences the output of the organization."

Kenny, R. (1984). Making the Case for the Case Study. Journal of Curriculum Studies, 16, (1), 37-51.

The article looks at how and why the case study is justified as a viable and valuable approach to educational research and program evaluation.

Knirk, F. (1991). Case Materials: Research and Practice. Performance Improvement Quarterly, 4 (1 ), 73-81.

The article addresses the effectiveness of case studies, subject areas where case studies are commonly used, recent examples of their use, and case study design considerations.

Klos, D. (1976). Students as Case Writers. Teaching of Psychology, 3.2, 63-66.

This article reviews a course in which students gather data for an original case study of another person. The task requires the students to design the study, collect the data, write the narrative, and interpret the findings.

Leftwich, A. (1981). The Politics of Case Study: Problems of Innovation in University Education. Higher Education Review, 13.2, 38-64.

The article discusses the use of case studies as a teaching method. Emphasis is on the instructional materials, interdisciplinarity, and the complex relationships within the university that help or hinder the method.

Mabrito, M. (1991, Oct.). Electronic Mail as a Vehicle for Peer Response: Conversations of High and Low Apprehensive Writers. Written Communication, 509-32.

McCarthy, S., J. (1955). The Influence of Classroom Discourse on Student Texts: The Case of Ella . East Lansing: Institute for Research on Teaching.

A look at how students of color become marginalized within traditional classroom discourse. The essay follows the struggles of one black student: Ella.

Matsuhashi, A., ed. (1987). Writing in Real Time: Modeling Production Processes Norwood, NJ: Ablex Publishing Corporation.

Investigates how writers plan to produce discourse for different purposes to report, to generalize, and to persuade, as well as how writers plan for sentence level units of language. To learn about planning, an observational measure of pause time was used" (ERIC).

Merriam, S. B. (1985). The Case Study in Educational Research: A Review of Selected Literature. Journal of Educational Thought, 19.3, 204-17.

The article examines the characteristics of, philosophical assumptions underlying the case study, the mechanics of conducting a case study, and the concerns about the reliability, validity, and generalizability of the method.

---. (1988). Case Study Research in Education: A Qualitative Approach San Francisco: Jossey Bass.

Merry, S. E., & Milner, N. eds. (1993). The Possibility of Popular Justice: A Case Study of Community Mediation in the United States . Ann Arbor: U of Michigan.

". . . this volume presents a case study of one experiment in popular justice, the San Francisco Community Boards. This program has made an explicit claim to create an alternative justice, or new justice, in the midst of a society ordered by state law. The contributors to this volume explore the history and experience of the program and compare it to other versions of popular justice in the United States, Europe, and the Third World."

Merseth, K. K. (1991). The Case for Cases in Teacher Education. RIE. 42p. (ERIC).

This monograph argues that the case method of instruction offers unique potential for revitalizing the field of teacher education.

Michaels, S. (1987). Text and Context: A New Approach to the Study of Classroom Writing. Discourse Processes, 10, 321-346.

"This paper argues for and illustrates an approach to the study of writing that integrates ethnographic analysis of classroom interaction with linguistic analysis of written texts and teacher/student conversational exchanges. The approach is illustrated through a case study of writing in a single sixth grade classroom during a single writing assignment."

Milburn, G. (1995). Deciphering a Code or Unraveling a Riddle: A Case Study in the Application of a Humanistic Metaphor to the Reporting of Social Studies Teaching. Theory and Research in Education, 13.

This citation serves as an example of how case studies document learning procedures in a senior-level economics course.

Milley, J. E. (1979). An Investigation of Case Study as an Approach to Program Evaluation. 19th Annual Forum of the Association for Institutional Research. (Address). San Diego.

The case study method merged a narrative report focusing on the evaluator as participant-observer with document review, interview, content analysis, attitude questionnaire survey, and sociogram analysis. Milley argues that case study program evaluation has great potential for widespread use.

Minnis, J. R. (1985, Sept.). Ethnography, Case Study, Grounded Theory, and Distance Education Research. Distance Education, 6.2.

This article describes and defines the strengths and weaknesses of ethnography, case study, and grounded theory.

Nunan, D. (1992). Collaborative language learning and teaching . New York: Cambridge University Press.

Included in this series of essays is Peter Sturman’s "Team Teaching: a case study from Japan" and David Nunan’s own "Toward a collaborative approach to curriculum development: a case study."

Nystrand, M., ed. (1982). What Writers Know: The Language, Process, and Structure of Written Discourse . New York: Academic Press.

Owenby, P. H. (1992). Making Case Studies Come Alive. Training, 29, (1), 43-46. (ERIC)

This article provides tips for writing more effective case studies.

---. (1981). Pausing and Planning: The Tempo of Writer Discourse Production. Research in the Teaching of English, 15 (2),113-34.

Perl, S. (1979). The Composing Processes of Unskilled College Writers. Research in the Teaching of English, 13, 317-336.

"Summarizes a study of five unskilled college writers, focusing especially on one of the five, and discusses the findings in light of current pedagogical practice and research design."

Pilcher J. and A. Coffey. eds. (1996). Gender and Qualitative Research . Brookfield: Aldershot, Hants, England.

This book provides a series of essays which look at gender identity research, qualitative research and applications of case study to questions of gendered pedagogy.

Pirie, B. S. (1993). The Case of Morty: A Four Year Study. Gifted Education International, 9 (2), 105-109.

This case study describes a boy from kindergarten through third grade with above average intelligence but difficulty in learning to read, write, and spell.

Popkewitz, T. (1993). Changing Patterns of Power: Social Regulation and Teacher Education Reform. Albany: SUNY Press.

Popkewitz edits this series of essays that address case studies on educational change and the training of teachers. The essays vary in terms of discipline and scope. Also, several authors include case studies of educational practices in countries other than the United States.

---. (1984). The Predrafting Processes of Four High- and Four Low Apprehensive Writers. Research in the Teaching of English, 18, (1), 45-64.

Rasmussen, P. (1985, March) A Case Study on the Evaluation of Research at the Technical University of Denmark. International Journal of Institutional Management in Higher Education, 9 (1).

This is an example of a case study methodology used to evaluate the chemistry and chemical engineering departments at the University of Denmark.

Roth, K. J. (1986). Curriculum Materials, Teacher Talk, and Student Learning: Case Studies in Fifth-Grade Science Teaching . East Lansing: Institute for Research on Teaching.

Roth offers case studies on elementary teachers, elementary school teaching, science studies and teaching, and verbal learning.

Selfe, C. L. (1985). An Apprehensive Writer Composes. When a Writer Can't Write: Studies in Writer's Block and Other Composing-Process Problems . (pp. 83-95). Ed. Mike Rose. NMY: Guilford.

Smith-Lewis, M., R. and Ford, A. (1987). A User's Perspective on Augmentative Communication. Augmentative and Alternative Communication, 3, 12-7.

"During a series of in-depth interviews, a 25-yr-old woman with cerebral palsy who utilized augmentative communication reflected on the effectiveness of the devices designed for her during her school career."

St. Pierre, R., G. (1980, April). Follow Through: A Case Study in Metaevaluation Research . 64th Annual Meeting of the American Educational Research Association. (Address).

The three approaches to metaevaluation are evaluation of primary evaluations, integrative meta-analysis with combined primary evaluation results, and re-analysis of the raw data from a primary evaluation.

Stahler, T., M. (1996, Feb.) Early Field Experiences: A Model That Worked. ERIC.

"This case study of a field and theory class examines a model designed to provide meaningful field experiences for preservice teachers while remaining consistent with the instructor's beliefs about the role of teacher education in preparing teachers for the classroom."

Stake, R. E. (1995). The Art of Case Study Research. Thousand Oaks: Sage Publications.

This book examines case study research in education and case study methodology.

Stiegelbauer, S. (1984) Community, Context, and Co-curriculum: Situational Factors Influencing School Improvements in a Study of High Schools. Presented at the annual meeting of the American Educational Research Association, New Orleans, LA.

Discussion of several case studies: one looking at high school environments, another examining educational innovations.

Stolovitch, H. (1990). Case Study Method. Performance And Instruction, 29, (9), 35-37.

This article describes the case study method as a form of simulation and presents guidelines for their use in professional training situations.

Thaller, E. (1994). Bibliography for the Case Method: Using Case Studies in Teacher Education. RIE. 37 p.

This bibliography presents approximately 450 citations on the use of case studies in teacher education from 1921-1993.

Thrane, T. (1986). On Delimiting the Senses of Near-Synonyms in Historical Semantics: A Case Study of Adjectives of 'Moral Sufficiency' in the Old English Andreas. Linguistics Across Historical and Geographical Boundaries: In Honor of Jacek Fisiak on the Occasion of his Fiftieth Birthday . Berlin: Mouton de Gruyter.

United Nations. (1975). Food and Agriculture Organization. Report on the FAO/UNFPA Seminar on Methodology, Research and Country: Case Studies on Population, Employment and Productivity . Rome: United Nations.

This example case study shows how the methodology can be used in a demographic and psychographic evaluation. At the same time, it discusses the formation and instigation of the case study methodology itself.

Van Vugt, J. P., ed. (1994). Aids Prevention and Services: Community Based Research . Westport: Bergin and Garvey.

"This volume has been five years in the making. In the process, some of the policy applications called for have met with limited success, such as free needle exchange programs in a limited number of American cities, providing condoms to prison inmates, and advertisements that depict same-sex couples. Rather than dating our chapters that deal with such subjects, such policy applications are verifications of the type of research demonstrated here. Furthermore, they indicate the critical need to continue community based research in the various communities threatened by acquired immuno-deficiency syndrome (AIDS) . . . "

Welch, W., ed. (1981, May). Case Study Methodology in Educational Evaluation. Proceedings of the Minnesota Evaluation Conference. Minnesota. (Address).

The four papers in these proceedings provide a comprehensive picture of the rationale, methodology, strengths, and limitations of case studies.

Williams, G. (1987). The Case Method: An Approach to Teaching and Learning in Educational Administration. RIE, 31p.

This paper examines the viability of the case method as a teaching and learning strategy in instructional systems geared toward the training of personnel of the administration of various aspects of educational systems.

Yin, R. K. (1993). Advancing Rigorous Methodologies: A Review of 'Towards Rigor in Reviews of Multivocal Literatures.' Review of Educational Research, 61, (3).

"R. T. Ogawa and B. Malen's article does not meet its own recommended standards for rigorous testing and presentation of its own conclusions. Use of the exploratory case study to analyze multivocal literatures is not supported, and the claim of grounded theory to analyze multivocal literatures may be stronger."

---. (1989). Case Study Research: Design and Methods. London: Sage Publications Inc.

This book discusses in great detail, the entire design process of the case study, including entire chapters on collecting evidence, analyzing evidence, composing the case study report, and designing single and multiple case studies.

Related Links

Consider the following list of related Web sites for more information on the topic of case study research. Note: although many of the links cover the general category of qualitative research, all have sections that address issues of case studies.

• Sage Publications on Qualitative Methodology: Search here for a comprehensive list of new books being published about "Qualitative Methodology" http://www.sagepub.co.uk/
• The International Journal of Qualitative Studies in Education: An on-line journal "to enhance the theory and practice of qualitative research in education." On-line submissions are welcome. http://www.tandf.co.uk/journals/tf/09518398.html
• Qualitative Research Resources on the Internet: From syllabi to home pages to bibliographies. All links relate somehow to qualitative research. http://www.nova.edu/ssss/QR/qualres.html

Becker, Bronwyn, Patrick Dawson, Karen Devine, Carla Hannum, Steve Hill, Jon Leydens, Debbie Matuskevich, Carol Traver, & Mike Palmquist. (2005). Case Studies. Writing@CSU . Colorado State University. https://writing.colostate.edu/guides/guide.cfm?guideid=60

What to Include in a Case Study: Layout, Content & Visuals

Learn what info to include in a business case study and how to structure it for maximum conversion, and see real-life examples and templates.

Dominika Krukowska

9 minute read

Short answer

What to include in a case study?

A successful case study should include the following elements:

• Introduction (what was the problem and how it was solved in 1-2 sentences)
• Client overview
• The problem or challenge
• How they solved their problem (with your solution)
• Customer quotes and testimonials

For a case study to work all critical components must be in place.

Case studies can be gold mines for conversions, but extracting that gold isn't as straightforward as it seems.

What goes into a case study that tells a compelling story and draws your prospects down the conversion funnel?

There are some critical elements that you must include in your case study if you hope to generate conversions.

Yes, you read that right— making a partial case study could very well mean leaving money on the table.

In this post, I’ll share with you the secrets to creating a case study that’ll turn it from ‘blah’ to ‘bingo’.

You’ll learn what you must include in your case study to convert readers into buyers.

Let’s go!

What to include in your case study structure?

Crafting your case study is like writing a gripping novel, filled with characters, conflicts, and resolutions. Each component of your case study serves a unique purpose in narrating the story of how your product or service helps your clients conquer their challenges.

Here are the main chapters of your case study structure:

1. Introduction

Think of the introduction as your story's opening scene. It's your first impression, your initial hook, the gateway to the world you're about to unfold. Here, you aim to spark curiosity and give your reader a taste of the journey ahead.

How to create an introduction slide:

Include a video —this will get 32% more people to interact with your case study .

Create an opening line that instantly hooks your reader —think surprising statistics, bold statements, or intriguing questions.

Introduce the central theme of your case study —what's the big challenge or opportunity at play?

Connect with the reader's pain points to foster engagement right from the start.

Here’s an example of an introduction slide that hooks attention:

2. Company overview

Here, you introduce your main hero—your client. You want to provide a clear and relatable backdrop that helps your audience understand who your client is, what they do, and what stakes are at play for them.

How to create a company overview slide:

Offer key details about the client's business —what's their industry? What's their market position?

Highlight the client's aspirations and values —this helps to humanize the company and build emotional connection.

Make sure to relate the company's context back to your reader. How does this company's situation reflect the challenges or opportunities your reader might face?

Here’s an example of a company overview slide:

3. The problem or challenge

This is the conflict that propels your story. It's the mountain your client needs to climb, the dragon they must slay. Without a significant problem or challenge, there's no tension, and without tension, there's no story and no engagement.

How to create a problem slide:

Clearly articulate the problem or challenge. Make it tangible and relatable.

Explore the implications of this problem. What's at stake for the client if it goes unresolved?

Aim to evoke emotion here. The more your reader feels the weight of the problem, the more invested they'll be in the solution.

Here’s an example of a problem slide:

4. Your solution

Enter the trusted guide and confidant—your product or service. This is the pivotal moment where your client's fortunes begin to turn. Show how your offering comes into play, lighting the way toward resolution.

How to create a solution slide:

Detail how your solution addresses the client's problem. Show how the features of your product or service connect to the challenges at hand.

Walk your reader through the implementation process. Offer insights into the collaborative efforts and innovative approaches that made the difference.

Don’t shy away from any obstacles or setbacks that occurred during the solution phase. Showing how you overcame these can actually make your story more credible and relatable.

Here’s an example of a solution slide:

This is the climax of your story, where all the tension that's been built up finally gets released. You need to demonstrate the transformation that occurred as a result of your solution.

How to create a results slide:

Show, don't tell. Use numbers, stats, and graphs to make your results concrete and impactful.

Discuss not just quantitative, but also qualitative results. How did your solution affect the client's morale, their customer satisfaction, their market reputation? Give detailed examples set in short anecdotes as experienced by a person (not an organization).

A side-by-side comparison of the 'before' and 'after' can be a powerful visual aid to highlight your impact.

Here’s an example of a results slide:

6. Customer quotes/testimonials

Nothing reinforces a story better than having the hero vouch for its authenticity. Direct quotes from your client add depth, credibility, and emotional resonance to your case study.

How to create a testimonials slide:

Select quotes that reinforce the narrative of your case study.

The more genuine and heartfelt, the better. Authenticity speaks volumes.

Consider sprinkling testimonials throughout the case study rather than bunching them together to keep the reader engaged.

Here’s an example of a testimonials slide:

7. Next steps

Your story doesn’t end when the problem is solved. This is where you guide your reader toward the future, inspiring them to take action based on the journey they've just been through.

How to create a next steps slide:

Provide clear and compelling calls-to-action. What do you want the reader to do next? Download a whitepaper? Request a demo? Sign up and try your solution? Make it a small concession, not a big ask. The next reasonable action they can take to establish the relationship a tiny bit further.

Make it simple for readers to take the next step. Include links, contact information, or even embed your calendar into the case study.

Here’s an example of a next steps slide:

What storytelling elements to include in a case study?

Compelling storytelling is an art, and when applied to business case studies, it can turn a rather dry piece of data into a riveting tale of success.

It's a chance to illustrate your value proposition in the real world, giving prospective clients a peek at what they could experience when they choose to work with you.

Here are some storytelling elements to include in your case study:

1. A clear storyline

Start with the basics: Who is your customer? What was their challenge? How did your product or service solve their problem? And, what was the outcome?

This forms the narrative arc of your case study, providing a backbone for your story. Ensure it’s a seamless narrative, taking the reader along a journey of transformation.

Here’s our recommended presentation storyline:

2. Concrete outcomes

Data provides the meat of your case study. Numbers, percentages, and concrete results serve as proof that your solution works.

It's one thing to claim that your product or service is effective, but showcasing the results achieved by a real customer through hard data adds credence to your assertions.

3. Visuals that support and expand on the text

Just as a picture is worth a thousand words, well-placed visuals in your case study can make the message clearer and more compelling.

Graphs, charts, and infographics can help break down complex data, making it easier for the audience to digest. Furthermore, they break up long blocks of text, making your case study more engaging.

4. Interactive elements

In a world where scrolling has become second nature, your case study needs to be more than a static document.

Incorporating interactive elements like tabs to click through benefits, live data calculators, or sliders with case studies and customer testimonials invites your audience to engage with your content actively.

Our research showed that decks with interactive elements got scrolled to the bottom 41% more often and had a 21% longer average reading time than non-interactive ones.

Making interactive case studies sounds complicated but it’s actually very easy if you do it with our AI case study creator . You can send it to prospects directly from Storydoc or embed it as part of your website.

By making your reader an active participant in the story, you boost their engagement and increase the chances of them reading your content through to the end.

Benefits of including interactive elements in your case study presentation

More decks read in full

Longer average reading time

5. Testimonials and quotes directly from customers

Customer testimonials and direct quotes inject a sense of authenticity and credibility into your case study.

They bring a human touch to your narrative and foster trust in potential clients.

It's no longer just your voice touting the effectiveness of your solution; it's the voice of a satisfied customer who has personally experienced the benefits of your product or service.

6. Clear call to action

Finally, after painting a vivid picture of your product or service in action, you need to tell your audience what to do next.

A clear CTA—whether it’s to learn more, book a demo, or sign up—makes the next step evident for your audience.

Our data reveals that decks with a clear next step had a conversion rate 27% higher than those that ended with a generic "thank you."

Make the next step simple, straightforward, and compelling, so your reader knows precisely what to do to start their own success story with you.

What not to include in your case study?

While we've covered the essentials to include in your case study, it's equally important to identify elements that could distract from your message, decrease trust, or even confuse your audience.

Here's what you should avoid including in your case study:

1. Unverified claims / data

Every claim you make and every piece of data you share in your case study must be true and easy to check.

Trust is crucial in a case study, and even one bit of wrong information can damage trust and hurt your image.

So, make sure all your facts, figures, and results are correct, and always get the right permissions to share them.

2. Confidential or sensitive information

When writing a case study, it's crucial to remember that privacy matters. Even though it's exciting to share all the details, you need to protect your client's private information.

Always get clear permission before using any client data and remember to hide any information that could identify specific individuals.

This careful approach shows your respect for privacy and builds trust with your audience, making your case study not just engaging, but also responsible and professional.

3. Technical jargon

A case study should be easy for everyone to understand, so avoid using industry-specific language. Even if you know the jargon, your audience might not.

Keeping your language simple and clear will help more people understand your case study. Too much technical language can confuse readers and distract from the story you're trying to tell.

4. Salesy language

While a case study is designed to show prospective clients how valuable your offer is, it's important not to sound too pushy.

A case study should tell a story, not sound like a sales pitch. Keep your language helpful and interesting. The success story should be enough to sell itself.

Create your best case study yet from ready-made templates

Now that you're equipped with all the essentials of crafting a compelling case study, it's time to bring your narrative to life.

Don’t work hard if you can work easy and get better results.

Interactive case study templates are your shortcut to creating engaging and informative case studies. They provide a clear path for your narrative, intuitive ways to present your data, and an engaging space for sharing customer testimonials.

Grab a template, and let your story do the talking!

Hi, I'm Dominika, Content Specialist at Storydoc. As a creative professional with experience in fashion, I'm here to show you how to amplify your brand message through the power of storytelling and eye-catching visuals.

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What Is a Case Study?

Weighing the pros and cons of this method of research

Kendra Cherry, MS, is a psychosocial rehabilitation specialist, psychology educator, and author of the "Everything Psychology Book."

Cara Lustik is a fact-checker and copywriter.

Verywell / Colleen Tighe

• Pros and Cons

What Types of Case Studies Are Out There?

Where do you find data for a case study, how do i write a psychology case study.

A case study is an in-depth study of one person, group, or event. In a case study, nearly every aspect of the subject's life and history is analyzed to seek patterns and causes of behavior. Case studies can be used in many different fields, including psychology, medicine, education, anthropology, political science, and social work.

The point of a case study is to learn as much as possible about an individual or group so that the information can be generalized to many others. Unfortunately, case studies tend to be highly subjective, and it is sometimes difficult to generalize results to a larger population.

While case studies focus on a single individual or group, they follow a format similar to other types of psychology writing. If you are writing a case study, we got you—here are some rules of APA format to reference.  

At a Glance

A case study, or an in-depth study of a person, group, or event, can be a useful research tool when used wisely. In many cases, case studies are best used in situations where it would be difficult or impossible for you to conduct an experiment. They are helpful for looking at unique situations and allow researchers to gather a lot of˜ information about a specific individual or group of people. However, it's important to be cautious of any bias we draw from them as they are highly subjective.

What Are the Benefits and Limitations of Case Studies?

A case study can have its strengths and weaknesses. Researchers must consider these pros and cons before deciding if this type of study is appropriate for their needs.

One of the greatest advantages of a case study is that it allows researchers to investigate things that are often difficult or impossible to replicate in a lab. Some other benefits of a case study:

• Allows researchers to capture information on the 'how,' 'what,' and 'why,' of something that's implemented
• Gives researchers the chance to collect information on why one strategy might be chosen over another
• Permits researchers to develop hypotheses that can be explored in experimental research

On the other hand, a case study can have some drawbacks:

• It cannot necessarily be generalized to the larger population
• Cannot demonstrate cause and effect
• It may not be scientifically rigorous
• It can lead to bias

Researchers may choose to perform a case study if they want to explore a unique or recently discovered phenomenon. Through their insights, researchers develop additional ideas and study questions that might be explored in future studies.

It's important to remember that the insights from case studies cannot be used to determine cause-and-effect relationships between variables. However, case studies may be used to develop hypotheses that can then be addressed in experimental research.

Case Study Examples

There have been a number of notable case studies in the history of psychology. Much of  Freud's work and theories were developed through individual case studies. Some great examples of case studies in psychology include:

• Anna O : Anna O. was a pseudonym of a woman named Bertha Pappenheim, a patient of a physician named Josef Breuer. While she was never a patient of Freud's, Freud and Breuer discussed her case extensively. The woman was experiencing symptoms of a condition that was then known as hysteria and found that talking about her problems helped relieve her symptoms. Her case played an important part in the development of talk therapy as an approach to mental health treatment.
• Phineas Gage : Phineas Gage was a railroad employee who experienced a terrible accident in which an explosion sent a metal rod through his skull, damaging important portions of his brain. Gage recovered from his accident but was left with serious changes in both personality and behavior.
• Genie : Genie was a young girl subjected to horrific abuse and isolation. The case study of Genie allowed researchers to study whether language learning was possible, even after missing critical periods for language development. Her case also served as an example of how scientific research may interfere with treatment and lead to further abuse of vulnerable individuals.

Such cases demonstrate how case research can be used to study things that researchers could not replicate in experimental settings. In Genie's case, her horrific abuse denied her the opportunity to learn a language at critical points in her development.

This is clearly not something researchers could ethically replicate, but conducting a case study on Genie allowed researchers to study phenomena that are otherwise impossible to reproduce.

There are a few different types of case studies that psychologists and other researchers might use:

• Collective case studies : These involve studying a group of individuals. Researchers might study a group of people in a certain setting or look at an entire community. For example, psychologists might explore how access to resources in a community has affected the collective mental well-being of those who live there.
• Descriptive case studies : These involve starting with a descriptive theory. The subjects are then observed, and the information gathered is compared to the pre-existing theory.
• Explanatory case studies : These   are often used to do causal investigations. In other words, researchers are interested in looking at factors that may have caused certain things to occur.
• Exploratory case studies : These are sometimes used as a prelude to further, more in-depth research. This allows researchers to gather more information before developing their research questions and hypotheses .
• Instrumental case studies : These occur when the individual or group allows researchers to understand more than what is initially obvious to observers.
• Intrinsic case studies : This type of case study is when the researcher has a personal interest in the case. Jean Piaget's observations of his own children are good examples of how an intrinsic case study can contribute to the development of a psychological theory.

The three main case study types often used are intrinsic, instrumental, and collective. Intrinsic case studies are useful for learning about unique cases. Instrumental case studies help look at an individual to learn more about a broader issue. A collective case study can be useful for looking at several cases simultaneously.

The type of case study that psychology researchers use depends on the unique characteristics of the situation and the case itself.

There are a number of different sources and methods that researchers can use to gather information about an individual or group. Six major sources that have been identified by researchers are:

• Archival records : Census records, survey records, and name lists are examples of archival records.
• Direct observation : This strategy involves observing the subject, often in a natural setting . While an individual observer is sometimes used, it is more common to utilize a group of observers.
• Documents : Letters, newspaper articles, administrative records, etc., are the types of documents often used as sources.
• Interviews : Interviews are one of the most important methods for gathering information in case studies. An interview can involve structured survey questions or more open-ended questions.
• Participant observation : When the researcher serves as a participant in events and observes the actions and outcomes, it is called participant observation.
• Physical artifacts : Tools, objects, instruments, and other artifacts are often observed during a direct observation of the subject.

If you have been directed to write a case study for a psychology course, be sure to check with your instructor for any specific guidelines you need to follow. If you are writing your case study for a professional publication, check with the publisher for their specific guidelines for submitting a case study.

Here is a general outline of what should be included in a case study.

Section 1: A Case History

This section will have the following structure and content:

Background information : The first section of your paper will present your client's background. Include factors such as age, gender, work, health status, family mental health history, family and social relationships, drug and alcohol history, life difficulties, goals, and coping skills and weaknesses.

Description of the presenting problem : In the next section of your case study, you will describe the problem or symptoms that the client presented with.

Describe any physical, emotional, or sensory symptoms reported by the client. Thoughts, feelings, and perceptions related to the symptoms should also be noted. Any screening or diagnostic assessments that are used should also be described in detail and all scores reported.

Your diagnosis : Provide your diagnosis and give the appropriate Diagnostic and Statistical Manual code. Explain how you reached your diagnosis, how the client's symptoms fit the diagnostic criteria for the disorder(s), or any possible difficulties in reaching a diagnosis.

Section 2: Treatment Plan

This portion of the paper will address the chosen treatment for the condition. This might also include the theoretical basis for the chosen treatment or any other evidence that might exist to support why this approach was chosen.

• Cognitive behavioral approach : Explain how a cognitive behavioral therapist would approach treatment. Offer background information on cognitive behavioral therapy and describe the treatment sessions, client response, and outcome of this type of treatment. Make note of any difficulties or successes encountered by your client during treatment.
• Humanistic approach : Describe a humanistic approach that could be used to treat your client, such as client-centered therapy . Provide information on the type of treatment you chose, the client's reaction to the treatment, and the end result of this approach. Explain why the treatment was successful or unsuccessful.
• Psychoanalytic approach : Describe how a psychoanalytic therapist would view the client's problem. Provide some background on the psychoanalytic approach and cite relevant references. Explain how psychoanalytic therapy would be used to treat the client, how the client would respond to therapy, and the effectiveness of this treatment approach.
• Pharmacological approach : If treatment primarily involves the use of medications, explain which medications were used and why. Provide background on the effectiveness of these medications and how monotherapy may compare with an approach that combines medications with therapy or other treatments.

This section of a case study should also include information about the treatment goals, process, and outcomes.

When you are writing a case study, you should also include a section where you discuss the case study itself, including the strengths and limitiations of the study. You should note how the findings of your case study might support previous research. 

In your discussion section, you should also describe some of the implications of your case study. What ideas or findings might require further exploration? How might researchers go about exploring some of these questions in additional studies?

Need More Tips?

Here are a few additional pointers to keep in mind when formatting your case study:

• Never refer to the subject of your case study as "the client." Instead, use their name or a pseudonym.
• Read examples of case studies to gain an idea about the style and format.
• Remember to use APA format when citing references .

Crowe S, Cresswell K, Robertson A, Huby G, Avery A, Sheikh A. The case study approach .  BMC Med Res Methodol . 2011;11:100.

Crowe S, Cresswell K, Robertson A, Huby G, Avery A, Sheikh A. The case study approach . BMC Med Res Methodol . 2011 Jun 27;11:100. doi:10.1186/1471-2288-11-100

Gagnon, Yves-Chantal.  The Case Study as Research Method: A Practical Handbook . Canada, Chicago Review Press Incorporated DBA Independent Pub Group, 2010.

Yin, Robert K. Case Study Research and Applications: Design and Methods . United States, SAGE Publications, 2017.

By Kendra Cherry, MSEd Kendra Cherry, MS, is a psychosocial rehabilitation specialist, psychology educator, and author of the "Everything Psychology Book."

Organizing Your Social Sciences Research Assignments

• Annotated Bibliography
• Analyzing a Scholarly Journal Article
• Group Presentations
• Dealing with Nervousness
• Using Visual Aids
• Grading Someone Else's Paper
• Types of Structured Group Activities
• Group Project Survival Skills
• Leading a Class Discussion
• Multiple Book Review Essay
• Reviewing Collected Works
• Writing a Case Analysis Paper
• Writing a Case Study
• About Informed Consent
• Writing Field Notes
• Writing a Policy Memo
• Writing a Reflective Paper
• Writing a Research Proposal
• Generative AI and Writing
• Acknowledgments

A case study research paper examines a person, place, event, condition, phenomenon, or other type of subject of analysis in order to extrapolate  key themes and results that help predict future trends, illuminate previously hidden issues that can be applied to practice, and/or provide a means for understanding an important research problem with greater clarity. A case study research paper usually examines a single subject of analysis, but case study papers can also be designed as a comparative investigation that shows relationships between two or more subjects. The methods used to study a case can rest within a quantitative, qualitative, or mixed-method investigative paradigm.

Case Studies. Writing@CSU. Colorado State University; Mills, Albert J. , Gabrielle Durepos, and Eiden Wiebe, editors. Encyclopedia of Case Study Research . Thousand Oaks, CA: SAGE Publications, 2010 ; “What is a Case Study?” In Swanborn, Peter G. Case Study Research: What, Why and How? London: SAGE, 2010.

How to Approach Writing a Case Study Research Paper

General information about how to choose a topic to investigate can be found under the " Choosing a Research Problem " tab in the Organizing Your Social Sciences Research Paper writing guide. Review this page because it may help you identify a subject of analysis that can be investigated using a case study design.

However, identifying a case to investigate involves more than choosing the research problem . A case study encompasses a problem contextualized around the application of in-depth analysis, interpretation, and discussion, often resulting in specific recommendations for action or for improving existing conditions. As Seawright and Gerring note, practical considerations such as time and access to information can influence case selection, but these issues should not be the sole factors used in describing the methodological justification for identifying a particular case to study. Given this, selecting a case includes considering the following:

• The case represents an unusual or atypical example of a research problem that requires more in-depth analysis? Cases often represent a topic that rests on the fringes of prior investigations because the case may provide new ways of understanding the research problem. For example, if the research problem is to identify strategies to improve policies that support girl's access to secondary education in predominantly Muslim nations, you could consider using Azerbaijan as a case study rather than selecting a more obvious nation in the Middle East. Doing so may reveal important new insights into recommending how governments in other predominantly Muslim nations can formulate policies that support improved access to education for girls.
• The case provides important insight or illuminate a previously hidden problem? In-depth analysis of a case can be based on the hypothesis that the case study will reveal trends or issues that have not been exposed in prior research or will reveal new and important implications for practice. For example, anecdotal evidence may suggest drug use among homeless veterans is related to their patterns of travel throughout the day. Assuming prior studies have not looked at individual travel choices as a way to study access to illicit drug use, a case study that observes a homeless veteran could reveal how issues of personal mobility choices facilitate regular access to illicit drugs. Note that it is important to conduct a thorough literature review to ensure that your assumption about the need to reveal new insights or previously hidden problems is valid and evidence-based.
• The case challenges and offers a counter-point to prevailing assumptions? Over time, research on any given topic can fall into a trap of developing assumptions based on outdated studies that are still applied to new or changing conditions or the idea that something should simply be accepted as "common sense," even though the issue has not been thoroughly tested in current practice. A case study analysis may offer an opportunity to gather evidence that challenges prevailing assumptions about a research problem and provide a new set of recommendations applied to practice that have not been tested previously. For example, perhaps there has been a long practice among scholars to apply a particular theory in explaining the relationship between two subjects of analysis. Your case could challenge this assumption by applying an innovative theoretical framework [perhaps borrowed from another discipline] to explore whether this approach offers new ways of understanding the research problem. Taking a contrarian stance is one of the most important ways that new knowledge and understanding develops from existing literature.
• The case provides an opportunity to pursue action leading to the resolution of a problem? Another way to think about choosing a case to study is to consider how the results from investigating a particular case may result in findings that reveal ways in which to resolve an existing or emerging problem. For example, studying the case of an unforeseen incident, such as a fatal accident at a railroad crossing, can reveal hidden issues that could be applied to preventative measures that contribute to reducing the chance of accidents in the future. In this example, a case study investigating the accident could lead to a better understanding of where to strategically locate additional signals at other railroad crossings so as to better warn drivers of an approaching train, particularly when visibility is hindered by heavy rain, fog, or at night.
• The case offers a new direction in future research? A case study can be used as a tool for an exploratory investigation that highlights the need for further research about the problem. A case can be used when there are few studies that help predict an outcome or that establish a clear understanding about how best to proceed in addressing a problem. For example, after conducting a thorough literature review [very important!], you discover that little research exists showing the ways in which women contribute to promoting water conservation in rural communities of east central Africa. A case study of how women contribute to saving water in a rural village of Uganda can lay the foundation for understanding the need for more thorough research that documents how women in their roles as cooks and family caregivers think about water as a valuable resource within their community. This example of a case study could also point to the need for scholars to build new theoretical frameworks around the topic [e.g., applying feminist theories of work and family to the issue of water conservation].

Eisenhardt, Kathleen M. “Building Theories from Case Study Research.” Academy of Management Review 14 (October 1989): 532-550; Emmel, Nick. Sampling and Choosing Cases in Qualitative Research: A Realist Approach . Thousand Oaks, CA: SAGE Publications, 2013; Gerring, John. “What Is a Case Study and What Is It Good for?” American Political Science Review 98 (May 2004): 341-354; Mills, Albert J. , Gabrielle Durepos, and Eiden Wiebe, editors. Encyclopedia of Case Study Research . Thousand Oaks, CA: SAGE Publications, 2010; Seawright, Jason and John Gerring. "Case Selection Techniques in Case Study Research." Political Research Quarterly 61 (June 2008): 294-308.

Structure and Writing Style

The purpose of a paper in the social sciences designed around a case study is to thoroughly investigate a subject of analysis in order to reveal a new understanding about the research problem and, in so doing, contributing new knowledge to what is already known from previous studies. In applied social sciences disciplines [e.g., education, social work, public administration, etc.], case studies may also be used to reveal best practices, highlight key programs, or investigate interesting aspects of professional work.

In general, the structure of a case study research paper is not all that different from a standard college-level research paper. However, there are subtle differences you should be aware of. Here are the key elements to organizing and writing a case study research paper.

I.  Introduction

As with any research paper, your introduction should serve as a roadmap for your readers to ascertain the scope and purpose of your study . The introduction to a case study research paper, however, should not only describe the research problem and its significance, but you should also succinctly describe why the case is being used and how it relates to addressing the problem. The two elements should be linked. With this in mind, a good introduction answers these four questions:

• What is being studied? Describe the research problem and describe the subject of analysis [the case] you have chosen to address the problem. Explain how they are linked and what elements of the case will help to expand knowledge and understanding about the problem.
• Why is this topic important to investigate? Describe the significance of the research problem and state why a case study design and the subject of analysis that the paper is designed around is appropriate in addressing the problem.
• What did we know about this topic before I did this study? Provide background that helps lead the reader into the more in-depth literature review to follow. If applicable, summarize prior case study research applied to the research problem and why it fails to adequately address the problem. Describe why your case will be useful. If no prior case studies have been used to address the research problem, explain why you have selected this subject of analysis.
• How will this study advance new knowledge or new ways of understanding? Explain why your case study will be suitable in helping to expand knowledge and understanding about the research problem.

Each of these questions should be addressed in no more than a few paragraphs. Exceptions to this can be when you are addressing a complex research problem or subject of analysis that requires more in-depth background information.

II.  Literature Review

The literature review for a case study research paper is generally structured the same as it is for any college-level research paper. The difference, however, is that the literature review is focused on providing background information and  enabling historical interpretation of the subject of analysis in relation to the research problem the case is intended to address . This includes synthesizing studies that help to:

• Place relevant works in the context of their contribution to understanding the case study being investigated . This would involve summarizing studies that have used a similar subject of analysis to investigate the research problem. If there is literature using the same or a very similar case to study, you need to explain why duplicating past research is important [e.g., conditions have changed; prior studies were conducted long ago, etc.].
• Describe the relationship each work has to the others under consideration that informs the reader why this case is applicable . Your literature review should include a description of any works that support using the case to investigate the research problem and the underlying research questions.
• Identify new ways to interpret prior research using the case study . If applicable, review any research that has examined the research problem using a different research design. Explain how your use of a case study design may reveal new knowledge or a new perspective or that can redirect research in an important new direction.
• Resolve conflicts amongst seemingly contradictory previous studies . This refers to synthesizing any literature that points to unresolved issues of concern about the research problem and describing how the subject of analysis that forms the case study can help resolve these existing contradictions.
• Point the way in fulfilling a need for additional research . Your review should examine any literature that lays a foundation for understanding why your case study design and the subject of analysis around which you have designed your study may reveal a new way of approaching the research problem or offer a perspective that points to the need for additional research.
• Expose any gaps that exist in the literature that the case study could help to fill . Summarize any literature that not only shows how your subject of analysis contributes to understanding the research problem, but how your case contributes to a new way of understanding the problem that prior research has failed to do.
• Locate your own research within the context of existing literature [very important!] . Collectively, your literature review should always place your case study within the larger domain of prior research about the problem. The overarching purpose of reviewing pertinent literature in a case study paper is to demonstrate that you have thoroughly identified and synthesized prior studies in relation to explaining the relevance of the case in addressing the research problem.

III.  Method

In this section, you explain why you selected a particular case [i.e., subject of analysis] and the strategy you used to identify and ultimately decide that your case was appropriate in addressing the research problem. The way you describe the methods used varies depending on the type of subject of analysis that constitutes your case study.

If your subject of analysis is an incident or event . In the social and behavioral sciences, the event or incident that represents the case to be studied is usually bounded by time and place, with a clear beginning and end and with an identifiable location or position relative to its surroundings. The subject of analysis can be a rare or critical event or it can focus on a typical or regular event. The purpose of studying a rare event is to illuminate new ways of thinking about the broader research problem or to test a hypothesis. Critical incident case studies must describe the method by which you identified the event and explain the process by which you determined the validity of this case to inform broader perspectives about the research problem or to reveal new findings. However, the event does not have to be a rare or uniquely significant to support new thinking about the research problem or to challenge an existing hypothesis. For example, Walo, Bull, and Breen conducted a case study to identify and evaluate the direct and indirect economic benefits and costs of a local sports event in the City of Lismore, New South Wales, Australia. The purpose of their study was to provide new insights from measuring the impact of a typical local sports event that prior studies could not measure well because they focused on large "mega-events." Whether the event is rare or not, the methods section should include an explanation of the following characteristics of the event: a) when did it take place; b) what were the underlying circumstances leading to the event; and, c) what were the consequences of the event in relation to the research problem.

If your subject of analysis is a person. Explain why you selected this particular individual to be studied and describe what experiences they have had that provide an opportunity to advance new understandings about the research problem. Mention any background about this person which might help the reader understand the significance of their experiences that make them worthy of study. This includes describing the relationships this person has had with other people, institutions, and/or events that support using them as the subject for a case study research paper. It is particularly important to differentiate the person as the subject of analysis from others and to succinctly explain how the person relates to examining the research problem [e.g., why is one politician in a particular local election used to show an increase in voter turnout from any other candidate running in the election]. Note that these issues apply to a specific group of people used as a case study unit of analysis [e.g., a classroom of students].

If your subject of analysis is a place. In general, a case study that investigates a place suggests a subject of analysis that is unique or special in some way and that this uniqueness can be used to build new understanding or knowledge about the research problem. A case study of a place must not only describe its various attributes relevant to the research problem [e.g., physical, social, historical, cultural, economic, political], but you must state the method by which you determined that this place will illuminate new understandings about the research problem. It is also important to articulate why a particular place as the case for study is being used if similar places also exist [i.e., if you are studying patterns of homeless encampments of veterans in open spaces, explain why you are studying Echo Park in Los Angeles rather than Griffith Park?]. If applicable, describe what type of human activity involving this place makes it a good choice to study [e.g., prior research suggests Echo Park has more homeless veterans].

If your subject of analysis is a phenomenon. A phenomenon refers to a fact, occurrence, or circumstance that can be studied or observed but with the cause or explanation to be in question. In this sense, a phenomenon that forms your subject of analysis can encompass anything that can be observed or presumed to exist but is not fully understood. In the social and behavioral sciences, the case usually focuses on human interaction within a complex physical, social, economic, cultural, or political system. For example, the phenomenon could be the observation that many vehicles used by ISIS fighters are small trucks with English language advertisements on them. The research problem could be that ISIS fighters are difficult to combat because they are highly mobile. The research questions could be how and by what means are these vehicles used by ISIS being supplied to the militants and how might supply lines to these vehicles be cut off? How might knowing the suppliers of these trucks reveal larger networks of collaborators and financial support? A case study of a phenomenon most often encompasses an in-depth analysis of a cause and effect that is grounded in an interactive relationship between people and their environment in some way.

NOTE:   The choice of the case or set of cases to study cannot appear random. Evidence that supports the method by which you identified and chose your subject of analysis should clearly support investigation of the research problem and linked to key findings from your literature review. Be sure to cite any studies that helped you determine that the case you chose was appropriate for examining the problem.

IV.  Discussion

The main elements of your discussion section are generally the same as any research paper, but centered around interpreting and drawing conclusions about the key findings from your analysis of the case study. Note that a general social sciences research paper may contain a separate section to report findings. However, in a paper designed around a case study, it is common to combine a description of the results with the discussion about their implications. The objectives of your discussion section should include the following:

Reiterate the Research Problem/State the Major Findings Briefly reiterate the research problem you are investigating and explain why the subject of analysis around which you designed the case study were used. You should then describe the findings revealed from your study of the case using direct, declarative, and succinct proclamation of the study results. Highlight any findings that were unexpected or especially profound.

Explain the Meaning of the Findings and Why They are Important Systematically explain the meaning of your case study findings and why you believe they are important. Begin this part of the section by repeating what you consider to be your most important or surprising finding first, then systematically review each finding. Be sure to thoroughly extrapolate what your analysis of the case can tell the reader about situations or conditions beyond the actual case that was studied while, at the same time, being careful not to misconstrue or conflate a finding that undermines the external validity of your conclusions.

Relate the Findings to Similar Studies No study in the social sciences is so novel or possesses such a restricted focus that it has absolutely no relation to previously published research. The discussion section should relate your case study results to those found in other studies, particularly if questions raised from prior studies served as the motivation for choosing your subject of analysis. This is important because comparing and contrasting the findings of other studies helps support the overall importance of your results and it highlights how and in what ways your case study design and the subject of analysis differs from prior research about the topic.

Consider Alternative Explanations of the Findings Remember that the purpose of social science research is to discover and not to prove. When writing the discussion section, you should carefully consider all possible explanations revealed by the case study results, rather than just those that fit your hypothesis or prior assumptions and biases. Be alert to what the in-depth analysis of the case may reveal about the research problem, including offering a contrarian perspective to what scholars have stated in prior research if that is how the findings can be interpreted from your case.

Acknowledge the Study's Limitations You can state the study's limitations in the conclusion section of your paper but describing the limitations of your subject of analysis in the discussion section provides an opportunity to identify the limitations and explain why they are not significant. This part of the discussion section should also note any unanswered questions or issues your case study could not address. More detailed information about how to document any limitations to your research can be found here .

Suggest Areas for Further Research Although your case study may offer important insights about the research problem, there are likely additional questions related to the problem that remain unanswered or findings that unexpectedly revealed themselves as a result of your in-depth analysis of the case. Be sure that the recommendations for further research are linked to the research problem and that you explain why your recommendations are valid in other contexts and based on the original assumptions of your study.

V.  Conclusion

As with any research paper, you should summarize your conclusion in clear, simple language; emphasize how the findings from your case study differs from or supports prior research and why. Do not simply reiterate the discussion section. Provide a synthesis of key findings presented in the paper to show how these converge to address the research problem. If you haven't already done so in the discussion section, be sure to document the limitations of your case study and any need for further research.

The function of your paper's conclusion is to: 1) reiterate the main argument supported by the findings from your case study; 2) state clearly the context, background, and necessity of pursuing the research problem using a case study design in relation to an issue, controversy, or a gap found from reviewing the literature; and, 3) provide a place to persuasively and succinctly restate the significance of your research problem, given that the reader has now been presented with in-depth information about the topic.

Consider the following points to help ensure your conclusion is appropriate:

• If the argument or purpose of your paper is complex, you may need to summarize these points for your reader.
• If prior to your conclusion, you have not yet explained the significance of your findings or if you are proceeding inductively, use the conclusion of your paper to describe your main points and explain their significance.
• Move from a detailed to a general level of consideration of the case study's findings that returns the topic to the context provided by the introduction or within a new context that emerges from your case study findings.

Note that, depending on the discipline you are writing in or the preferences of your professor, the concluding paragraph may contain your final reflections on the evidence presented as it applies to practice or on the essay's central research problem. However, the nature of being introspective about the subject of analysis you have investigated will depend on whether you are explicitly asked to express your observations in this way.

Problems to Avoid

Overgeneralization One of the goals of a case study is to lay a foundation for understanding broader trends and issues applied to similar circumstances. However, be careful when drawing conclusions from your case study. They must be evidence-based and grounded in the results of the study; otherwise, it is merely speculation. Looking at a prior example, it would be incorrect to state that a factor in improving girls access to education in Azerbaijan and the policy implications this may have for improving access in other Muslim nations is due to girls access to social media if there is no documentary evidence from your case study to indicate this. There may be anecdotal evidence that retention rates were better for girls who were engaged with social media, but this observation would only point to the need for further research and would not be a definitive finding if this was not a part of your original research agenda.

Failure to Document Limitations No case is going to reveal all that needs to be understood about a research problem. Therefore, just as you have to clearly state the limitations of a general research study , you must describe the specific limitations inherent in the subject of analysis. For example, the case of studying how women conceptualize the need for water conservation in a village in Uganda could have limited application in other cultural contexts or in areas where fresh water from rivers or lakes is plentiful and, therefore, conservation is understood more in terms of managing access rather than preserving access to a scarce resource.

Failure to Extrapolate All Possible Implications Just as you don't want to over-generalize from your case study findings, you also have to be thorough in the consideration of all possible outcomes or recommendations derived from your findings. If you do not, your reader may question the validity of your analysis, particularly if you failed to document an obvious outcome from your case study research. For example, in the case of studying the accident at the railroad crossing to evaluate where and what types of warning signals should be located, you failed to take into consideration speed limit signage as well as warning signals. When designing your case study, be sure you have thoroughly addressed all aspects of the problem and do not leave gaps in your analysis that leave the reader questioning the results.

Case Studies. Writing@CSU. Colorado State University; Gerring, John. Case Study Research: Principles and Practices . New York: Cambridge University Press, 2007; Merriam, Sharan B. Qualitative Research and Case Study Applications in Education . Rev. ed. San Francisco, CA: Jossey-Bass, 1998; Miller, Lisa L. “The Use of Case Studies in Law and Social Science Research.” Annual Review of Law and Social Science 14 (2018): TBD; Mills, Albert J., Gabrielle Durepos, and Eiden Wiebe, editors. Encyclopedia of Case Study Research . Thousand Oaks, CA: SAGE Publications, 2010; Putney, LeAnn Grogan. "Case Study." In Encyclopedia of Research Design , Neil J. Salkind, editor. (Thousand Oaks, CA: SAGE Publications, 2010), pp. 116-120; Simons, Helen. Case Study Research in Practice . London: SAGE Publications, 2009;  Kratochwill,  Thomas R. and Joel R. Levin, editors. Single-Case Research Design and Analysis: New Development for Psychology and Education .  Hilldsale, NJ: Lawrence Erlbaum Associates, 1992; Swanborn, Peter G. Case Study Research: What, Why and How? London : SAGE, 2010; Yin, Robert K. Case Study Research: Design and Methods . 6th edition. Los Angeles, CA, SAGE Publications, 2014; Walo, Maree, Adrian Bull, and Helen Breen. “Achieving Economic Benefits at Local Events: A Case Study of a Local Sports Event.” Festival Management and Event Tourism 4 (1996): 95-106.

Writing Tip

At Least Five Misconceptions about Case Study Research

Social science case studies are often perceived as limited in their ability to create new knowledge because they are not randomly selected and findings cannot be generalized to larger populations. Flyvbjerg examines five misunderstandings about case study research and systematically "corrects" each one. To quote, these are:

Misunderstanding 1 :  General, theoretical [context-independent] knowledge is more valuable than concrete, practical [context-dependent] knowledge. Misunderstanding 2 :  One cannot generalize on the basis of an individual case; therefore, the case study cannot contribute to scientific development. Misunderstanding 3 :  The case study is most useful for generating hypotheses; that is, in the first stage of a total research process, whereas other methods are more suitable for hypotheses testing and theory building. Misunderstanding 4 :  The case study contains a bias toward verification, that is, a tendency to confirm the researcher’s preconceived notions. Misunderstanding 5 :  It is often difficult to summarize and develop general propositions and theories on the basis of specific case studies [p. 221].

While writing your paper, think introspectively about how you addressed these misconceptions because to do so can help you strengthen the validity and reliability of your research by clarifying issues of case selection, the testing and challenging of existing assumptions, the interpretation of key findings, and the summation of case outcomes. Think of a case study research paper as a complete, in-depth narrative about the specific properties and key characteristics of your subject of analysis applied to the research problem.

Flyvbjerg, Bent. “Five Misunderstandings About Case-Study Research.” Qualitative Inquiry 12 (April 2006): 219-245.

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Research Writing and Analysis

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Writing a Case Study

What is a case study?

A Case study is: 

• An in-depth research design that primarily uses a qualitative methodology but sometimes​​ includes quantitative methodology.
• Used to examine an identifiable problem confirmed through research.
• Used to investigate an individual, group of people, organization, or event.
• Used to mostly answer "how" and "why" questions.

What are the different types of case studies?

Note: These are the primary case studies. As you continue to research and learn

about case studies you will begin to find a robust list of different types. 

Who are your case study participants?

What is triangulation ? 

Validity and credibility are an essential part of the case study. Therefore, the researcher should include triangulation to ensure trustworthiness while accurately reflecting what the researcher seeks to investigate.

How to write a Case Study?

When developing a case study, there are different ways you could present the information, but remember to include the five parts for your case study.

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The 7 Essential Elements of a Great Case Study

March 24, 2023

By Mike Wolfe

Research shows that 93 percent of consumers say online reviews will affect shopping choices . Online reviews certainly help tell a part of your organization’s story, but when you want to offer a bigger picture and really show off what you can do, there’s nothing like a case study. 

A great case study can help assure your audience that you’re more than capable of helping them with their problems because you’ve been there and done that for similar organizations. Ever looked at an organization’s website and checked out their case studies or testimonials before filling out a form or giving them a call?

These are great pieces of collateral that can have an immediate impact on the audience you connect with and can be used in a number of ways throughout the course of your marketing and sales efforts.

When you are looking to put together your next case study (or revamp some of your older ones), take these essential elements into consideration.

1. Common Problem or Challenge

Start with clearly defined issues..

When your audience takes the time to read your case study, they likely do so because they want to see that you resolved a problem or challenge they’re facing. Before writing a case study, consider some common problems or challenges your personas are experiencing and start there. 

2. Explanation of Resolution

Describe the problems, but really showcase your solutions..

Your customer came to you with a problem or need for you to solve—and you knocked it out of the park! Don’t sell yourself short when it comes to describing how you resolved the customer’s problems. Highlight the ways your product or service was the perfect fit for your customer so potential customers can start connecting the dots on how you can help them too.

3. Compelling Story

Tell the story of your customers’ experience..

Problems and solutions are important to cover, but don’t forget to make your case study relatable to your audience. Telling the story from the perspective of the customer and describing how they felt and what they experienced throughout the process helps your audience put themselves in your customer’s shoes. 

4. Customer Quotes

Give your customer a voice..

Take your storytelling to the next level by using real customer quotes that support your case study. The best quotes will draw a clear connection between the customer’s good experience and your product or service, offering an intimate look at how your business helped them succeed. Be sure to choose quotes that perfectly illustrate the results you achieved for your customer, and make sure they accurately reflect the customer’s opinion.

5. Successful Outcome

Let’s see some results.

You’ve got the beginning of the story (why you and the customer met) and the middle of the story (how you worked to help them). Now, in order for this to have a happy ending for both your customers and your audience, you need the results to bring it home.

The key here is to be as specific as possible with your outcomes. Let those results shine and give your audience a glimpse into what they can potentially see from partnering with your organization.

6. Visual Aids

Engage readers visually..

Visual aids help bring a tangible element to the case study, making it more memorable and engaging for readers. Case studies that include visual elements such as photos, diagrams, infographics, or videos can often be more persuasive and effective than those that don’t. Visual aids can also help make complex topics more easily understandable, and they often create a stronger emotional connection with potential customers.

7. Descriptive Name

Cap it off with a great title..

When writing a marketing case study, it is important to include an effective title that accurately describes the content. A catchy and well-crafted title can help draw readers in and entice them to learn more about the journey your customer went through. Good titles are concise yet descriptive, so readers can quickly understand what the case study is about and why it is important. 

Ready to Write Your Amazing New Case Study? 

Here are a few quick tips to get you started:

• Interview your customer about their experience. Ask questions that will help you tell the full story from their point of view, such as:
• What was the customer looking to solve when partnering with you?
• What did the customer need that you were able to provide?
• What has their experience been with your product or service?
• Show their results and give a brief overview of how your tools, strategies, and/or recommendations were impactful.
• Use bullet points to emphasize key findings within the story and grab some quotes from your conversation with the customer to highlight.
• Create some calls to action for the sidebars or footers of your related blog content.

Once created, there are many great places to showcase your next case study. Link to it from your sales collateral or event materials (including your booths and product sheets). Have the resources to use video in your customer conversations? Send these videos out through your social channels to help your audience put a face and a voice to the results you can bring them.

One final piece of advice: Look at metrics about how your audience is primarily viewing content, and capitalize on those options for your next great case study. Best of luck!

This post was originally published in May 2016 and has been updated since.

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Mike Wolfe is an Inbound Marketing Strategist at SmartBug Media helping clients find success through inbound marketing. Read more articles by Mike Wolfe .

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9 Components of a Case Study You Absolutely Need to Include

SaaS case studies help you educate prospects on the value of your products and the results your customers have achieved. To make your case study creation process easier, it’s crucial to follow a format. In this post, learn the 9 components of a case study you need to include in order to provide the social proof your prospects are looking for.

This is the first post in a 9-part series on how to write a B2B case study .

Must-have components of a case study

1. a compelling executive summary.

One of the most important components of a case study is a powerful executive summary . It lets your reader know what they’re getting into, and how they might relate to and benefit from what they’ll learn. Firstly, it needs to introduce your customer and their challenges. Secondly, it should highlight how your B2B SaaS company helped deliver the right solution. And be sure to include a preview of the results your customer saw from your products.

2. Outline your customer’s challenges

Illustrating the obstacles your customer faced that prompted them to seek out a B2B SaaS solution is one of the most crucial components of a case study. For example, maybe their business processes were a drain on time, resources or budgets—or all of the above. This section is an ideal spot to use a customer quote and let them share their story in their words. Remember to paint your customer in a positive light. And focus on how they wanted to improve their business, and avoid overly negative language.

3. Lead your reader along your customer’s journey

Help your reader picture themselves in your customer’s shoes. Lay out the steps your customer took to try to solve their problem, including an overview of the other products they investigated before they decided on yours. But be mindful not to toot your own horn—you’re simply recapping the facts.

4. The moment of discovery

The core elements of a case study wouldn’t be complete without a section on how your customer decided on your specific B2B SaaS solution. First, provide insight into which of their business requirements it met. Then include any other reasons the partnership was a good fit—perhaps your companies shared similar organizational values. This is an area where case study testimonials make for powerful storytelling . They allow you to set your case study up to dive into how you and your product solved your customer’s challenges.

5. Spend some time on the solution

In the “solution” component of your case study, you get to pitch your products without the fear of sounding like a used car salesman. Remember, you didn’t rush in and save the day—this is about your customer’s goals and how your solution helped them reach their objectives. As a result, you simply need to outline the products your customer purchased and the benefits they provided.

6. Walk your reader through the implementation

Change can be daunting, especially when it comes to the unknown, so it’s crucial that you give your reader a clear sense of how the implementation process went for your customer. For example, if problems arose, don’t be afraid to be transparent about them, but tie the storyline back to how you and your customer overcame the challenges. This is one of the most important components of a case study, and is an opportunity to let your customer service shine.

7. Celebrate your customer’s results

77% of SaaS companies include metrics in at least 50% of their case studies . Metrics are where you can show off the data—hard numbers like revenue gains and time saved that illustrate the return on investment your customer gained from your solution. Showcase how well your products solved the customer’s problems. Find out what to do if you don’t have case study metrics to work with.

8. Close the loop with a call to action

Using the right components of a case study so far has helped keep your reader’s attention until the end of the piece, creating an important opportunity for you to guide them to the next step you want them to take. You can accomplish this by including a clear call to action (CTA) that speaks directly to them at the end of your B2B SaaS case study. See these case study CTA examples to learn how to make your calls to action stand out.

9. Don’t get too caught up in using the perfect format

A lot of experts will tell you that your content needs to include all of the components of a case study and follow a structured formula. But don’t stress over this.

A creative story doesn’t lock itself into anything too prescriptive. And you don’t have to chunk your content into specific modules like some ’90s business plan. The most interesting and compelling stories take a creative approach to case study layout , and they play with perspective.

9 components of a case study: did you include them all?

Now that you know the 9 parts of a case study, take a look back through your own case studies. Have you included each of the components?

And last, but certainly not least, have you squeezed every last ounce of value from your case studies? Here are 8 ways to fully leverage your case studies for maximum results.

Get help writing your case studies

Partnering with a SaaS content marketing agency like Uplift Content allows you to produce a consistent flow of high-quality marketing and sales collateral that generates and nurtures leads—and closes sales faster. Check out our case study writing services .

As the founder of Uplift Content, Emily leads her team in creating done-for-you case studies, ebooks and blog posts for high-growth SaaS companies like ClickUp, Calendly and WalkMe. Connect with Emily on Linkedin

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How To Write A Case Study For Your Design Portfolio

Case studies are an important part of any designer’s portfolio. Read this article to learn everything you need to know to start writing the perfect case study.

When you’re putting together your online design portfolio , design case studies are a great way to showcase your experience and skills. They also give potential clients a window into how you work.

By showing off what you can do and your design process, case studies can help you land more clients and freelance design jobs —so it can be smart to dedicate an entire section of your online portfolio website to case studies.

Getting Started

So—what is a design case study and how do they fit in your portfolio.

Let’s get some definitions out of the way first, shall we? A design case study is an example of a successful project you’ve completed. The exact case study format can vary greatly depending on your style and preferences, but typically it should outline the problem or assignment, show off your solution, and explain your approach.

One of the best ways to do that is to use a case study design that’s similar to a magazine article or long-form web article with lots of images throughout. When building your case study portfolio, create a new page for each case study. Then create a listing of all your case studies with an image and link to each of them. Now, let’s get into the nitty-gritty of creating these case studies.

Choose Your Best Projects

To make your online portfolio the best it can be , it’s good to be picky when choosing projects for case studies. Since your portfolio will often act as your first impression with potential clients, you only want it to showcase your best work.

If you have a large collection of completed projects, you may have an urge to do a ton of case studies. There’s an argument to be made in favor of that, since it’s a way to show off your extensive experience. In addition, by including a wide variety of case studies, it’s more likely that potential clients will be able to find one that closely relates to their business or upcoming project.

But don’t let your desire to have many case studies on your portfolio lead you to include projects you’re not as proud of. Keep in mind that your potential clients are probably busy people, so you shouldn’t expect them to wade through a massive list of case studies. If you include too many, you can never be sure which ones potential clients will take a look at. As a result, they may miss out on seeing some of your best work.

There’s no hard-and-fast rule for how many case studies to include. It’ll depend on the amount of experience you have, and how many of your completed projects you consider to be among your best work.

Use Your Design Expertise

When creating the case study section of your portfolio, use your designer’s eye to make everything attractive and easily digestible. One important guideline is to choose a layout that will enable you to include copy and image captions throughout.

Don’t have your portfolio up and running yet and not sure which portfolio platform is best for you? Try one that offers a free trial and a variety of cool templates that you can play around with to best showcase your design case studies.

If you don’t provide context for every image you include, it can end up looking like just a (somewhat confusing) image gallery. Case studies are more than that—they should explain everything that went into what you see in the images.

Check Out Other Case Study Examples for Inspiration

Looking at case study examples from successful designers is a great way to get ideas for making your case study portfolio more effective. Pay special attention to the case study design elements, including the layout, the number of images, and amount of copy. This will give you a better idea of how the designer keeps visitors interested in the story behind their projects.

To see some great case study examples, check out these UX designer portfolios .

Try a Case Study Template

There are plenty of resources online that offer free case study templates . These templates can be helpful, as they include questions that’ll help you ensure you’ve included all the important information.

However, most of them are not tailored to designers. These general case study templates don’t have the formatting you’ll want (i.e. the ability to include lots of images). Even the ones that are aimed at designers aren’t as effective as creating your own design. That’s why case study templates are best used as a starting point to get you thinking, or as a checklist to ensure you’ve included everything.

How to Write Case Studies

Maintain your usual tone.

You should write your case studies in the same personal, authentic (yet still professional!) tone of voice as you would when creating the About Me section of your portfolio . Don’t get bogged down in too much technical detail and jargon—that will make your case studies harder to read.

Since your case studies are part of your online portfolio, changing your usual tone can be jarring to the reader.

Instead, everything on your portfolio should have a consistent style. This will help you with creating brand identity . The result will be potential clients will be more connected to your writing and get the feeling that they’re learning what makes you unique.

Provide Some Context

Case studies are more effective when you include some information at the beginning to set the stage. This can include things like the date of the project, name of the client, and what the client does. Providing some context will make the case study more relatable to potential clients.

Also, by including the date of the project, you can highlight how your work has progressed over time. However, you don’t want to bog down this part of the case study with too much information. So it only really needs to be a sentence or two.

Explain the Client’s Expectations

Another important piece of information to include near the beginning of your case study is what the client wanted to accomplish with the project. Consider the guidelines the client provided, and what they would consider a successful outcome.

Did this project involve unique requirements? Did you tailor the design to suit the client’s brand or target audience? Did you have to balance some conflicting requirements?

Establishing the client’s expectations early on in the case study will help you later when you want to explain how you made the project a success.

Document Your Design Process

As you write your case study, you should take a look at your process from an outsider’s point of view. You already know why you made the decisions you did, so it may feel like you’re explaining the obvious. But by explaining your thought process, the case study will highlight all the consideration you put into the design project.

This can include everything from your initial plan to your inspiration, and the changes you made along the way. Basically, you should think about why you took the approach you did, and then explain it.

At this point, consider mentioning any tricks you use to make your design process more efficient . That can include how you managed your time, how you communicated with clients, and how you kept things on track.

Don’t Be Afraid to Mention Challenges

When writing a case study, it can be tempting to only explain the parts that went flawlessly. But you should consider mentioning any challenges that popped up along the way.

Was this project assigned with an extremely tight deadline? Did you have to ask the client to clarify their desired outcome? Were there revisions requested?

If you have any early drafts or drawings from the project saved, it can be a good idea to include them in the case study as well—even if they show that you initially had a very different design in mind than you ended up with. This can show your flexibility and willingness to go in new directions in order to achieve the best results.

Mentioning these challenges is another opportunity to highlight your value as a designer to potential clients. It will give you a chance to explain how you overcame those challenges and made the project a success.

Show How the Project’s Success Was Measured

Case studies are most engaging when they’re written like stories. If you followed the guidelines in this article, you started by explaining the assignment. Next, you described the process you went through when working on it. Now, conclude by going over how you know the project was a success.

This can include mentioning that all of the client’s guidelines were met, and explaining how the design ended up being used.

Check if you still have any emails or communications with the client about their satisfaction with the completed project. This can help put you in the right mindset for hyping up the results. You may even want to include a quote from the client praising your work.

Start Writing Your Case Studies ASAP

Since case studies involve explaining your process, it’s best to do them while the project is still fresh in your mind. That may sound like a pain; once you put a project to bed, you’re probably not looking forward to doing more work on it. But if you get started on your case study right away, it’s easier to remember everything that went into the design project, and why you made the choices you did.

If you’re just starting writing your case studies for projects you’ve completed in the past, don’t worry. It will just require a couple more steps, as you may need to refresh your memory a bit.

Start by taking a look at any emails or assignment documents that show what the client requested. Reviewing those guidelines will make it easier to know what to include in your case study about how you met all of the client’s expectations.

Another helpful resource is preliminary drafts, drawings, or notes you may have saved. Next, go through the completed project and remind yourself of all the work that went into achieving that final design.

Draw Potential Clients to See Your Case Studies

Having a great portfolio is the key to getting hired . By adding some case studies to your design portfolio, you’ll give potential clients insight into how you work, and the value you can offer them.

But it won’t do you any good if they don’t visit your portfolio in the first place! Luckily, there are many ways you can increase your chances. One way is to add a blog to your portfolio , as that will improve your site’s SEO and draw in visitors from search results. Another is to promote your design business using social media . If you’re looking to extend your reach further, consider investing in a Facebook ad campaign , as its likely easier and less expensive than you think.

Once clients lay eyes on all your well-written, beautifully designed case studies, the work will come roaring in!

Want to learn more about creating the perfect design portfolio? 5 Designers Reveal How to Get Clients With Your Portfolio 20 Design Portfolios You Need to See for Inspiration Study: How Does the Quality of Your Portfolio Site Influence Getting Hired?

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10 Amazing Case Study Design Examples

March 16, 2023

Words by Jeff Cardello

Wondering how to grow your business? Our favorite case study design examples will definitely spark a few lightbulb moments.

For agencies, one of the most effective ways to communicate your technical expertise, problem-solving skills, and professional knowledge is to show how you’ve put this all into action in real-world examples of your work. For SaaS companies, case studies are your chance to share how your product provides value to successful customers and clients.

Case study designs should be as uniquely bold and creative as the services or products you offer. This is where no-code tools like Vev are invaluable. Using pre-coded design components, interactive case studies are easy to build and publish in as little as two hours. Let’s take a look at the basics of case study design and some stunning examples.

Why is Case Study Design Important?

Think of case studies as the chance to tell stories about how valuable your service or product is. It’s an opportunity to lead prospective clients and customers through a relatable use case, culminating in how you can help them meet— or even exceed—their goals. Case studies give freelancers and agencies the opportunity to demonstrate their skills, and SaaS companies the chance to showcase their product for various use cases. Case studies are proof of the value of your work or product.

As a reflection of your expertise and creative prowess, you’ll want to think careful about your case study design. Good design doesn’t only make for a visually engaging piece of content; it enhances the functionality and can help support your authority. You’ll find that the best case study design examples will have a few things in common:

• They are visually captivating . All good case study designs will include a combination of photo, video, and illustrations or charts to tell a story of their clients’ success. Rather than just relying on text, these visual aids back-up any claims being made as well as visually capturing the attention of readers.
• They are laser focused. With case study design, there’s no room for filler. Copy is clear and concise, offering explanations about the customer’s goals, as well as the tools, techniques, and skills used to achieve these. You’ll notice most case studies follow a fool-proof structure: establish the client problem, present the solution, explore the benefits and value delivered.
• They tell a story. Often, a chronology of the work process that takes people through what happened at each stage. Some case studies even use horizontal scrolling timelines to showcase this in a more imaginative way.
• They hammer home ROI. case studies are full of data on how the project or product succeeded in meeting the client’s goals or objectives. From animated charts to number counters , this is another opportunity to make sure your design pops and draws attention to the core impact of your service or product.
• They drive action. good case studies urge website visitors to take further actions, such as book a call or demo, get in touch, purchase your product, or book your services. These are usually included in the case study design as a button , brightly colored and prominent placed to grab attention and make next steps clear.

10 Case Study Design Examples

There are so many ways to put together a case study — and as a reflection of your brand, you’ll want to get creative with it. We’re going to take you through several case study design examples that manage to capture what went on behind the scenes in ways that is both informative and visually engaging.

Vev - Decimal

Giving real-world examples of how people use your products is a great way to demonstrate their value. We put together this case study on how Decimal uses Vev for interactive prototyping. As a creative agency that utilizes 3D animations and video in their web projects, it’s essential that clients grasp how complex interactivity will work up front. This case study focuses on how important Vev is for Decimal to explore and communicate interactivity internally and with clients in the early stages of a project.

Along with telling the story about how Decimal uses Vev, we also included plenty of action-packed visuals in the form of screen captures, animations, horizontal scrolling, and micro-interactions that make this a lively and engaging case study design.

DFY - Galaxy Z7 FLIP3 5G

Writing a case study lets you go in-depth into the strategy and reasoning that guided your work. In this case study DFY talks about what went into creating a website for the Galaxy Z Flip3 5G phone. It covers the marketing goals and the decisions DFY made for the visuals of this design that would show people why they should buy it.

DFY was tasked with creating a design that showed that the Galaxy Z Flip3 5G wasn’t a throwback to the clunky days of flip phones, but rather a sleek and modern reimagining. Much of this case study goes into the visuals and 360-view animations they created and how they were used to highlight this product’s main features. 

What’s impressive isn’t just the beautiful visuals they created for the Galaxy Z Flip3 5G website, but this case study itself. It echoes the same creative approach with a space full of brilliant effects and interactivity making it one of the most visually compelling case study design examples we’ve come across.

Publicis Norway - Burger King Spicy Whopper

Case study design examples can range from huge and expansive reads covering every bit of minutiae about a project, or they may provide just enough context and background in understanding what was behind it.

The Norwegian arm of international media and tech agency Publicis specializes in PR, marketing, and video production. This case study they made in Vev for the Burger King Spicy Whopper succeeds with minimal text, taking a highly visual approach. They let the video they made speak for itself, demonstrating to potential clients their creative skills with a video that captures the burger’s heat in a way that’s offbeat and ridiculous in just the right ways.

Orizon - LoveTheSales 

When discussing something like a rebrand, you want to explain why it was necessary, show what needed to be changed, and demonstrate how it succeeded. In this case study Orizon gives plenty of background into why the e-commerce website LoveTheSales wanted to change things up. There are numerous examples throughout of problem areas in terms of UI and UX, and what Orizon did to address these issues.

Orizon’s rebranding for LoveTheSales met its objectives, as demonstrated throughout this case study with metrics as well as quantitative insights showing the positive outcomes of Orizon’s work. With fade-in animations and a custom cursor, this colorful case study design example keeps readers scrolling to the end.

Colin Reitz - Marine Data Platform

If you’re a designer, writer, programmer, or in another type of creative field, having a portfolio website is essential in getting your work out there in front of prospective clients and employers. Case studies can be a big part of demonstrating your talents, skills, and knowledge. 

Colin Reitz is a designer with a multidisciplinary skill set that touches UI and UX design, strategy, and technology. In this case study made in Vev, he explains how he created the Marine Data Platform which is a collaborative and interactive web app that collects data gathered from oceanic sensors.

If it sounds like there are a dizzying number of moving parts to this application, you would be right, but Colin doesn’t let the complexities of this project get in the way. With an easy to follow layout and screenshots of the work he completed, it’s immediately easy to see how much work Colin put into the project. The use of image carousels even keeps the page short and relevant visuals grouped together. We love seeing case study design examples like Colin’s that distill a large amount of information in a way that is easy to understand and looks good.

Miracle Next - Prehistoric Chef

We love seeing case study design examples that not only highlight talents and expertise, but capture the creative sensibilities of those behind them. Miracle Next is a game development studio with a focus on 3D modeling. This case study for the game Prehistoric Chef has a nice balance between visuals that demonstrate their skills as artists, as well as text that gives a glimpse into their creative process.

Whether it’s the cast of prehistoric characters or the different types of food you’ll juggle in preparing the dishes that are a part of the gameplay, all of the artwork has a sense of consistency and personality. The rough drawings of the artwork are also a nice touch, showing how they transformed simple renderings into fully fleshed-out three-dimensional characters.

Dragonfly - Natural History Museum

Dragonfly worked with the National History Museum in producing a fun animated short about bugs aimed at kids. This case study showcases the storyboards, illustrations, character designs, and scriptwriting that went into creating it.

Case study design examples like this one aren’t only important in communicating the steps you took in completing a project, but serve an important marketing role. This case study shines due to its navigation. While it could be complicated in some instances to have multiple CTAs, Dragonfly makes sure that each section showcases a service they offer, linking readers directly from that section to the service they are most interested in. When you offer so much, this is a smart way to capture all prospective clients and make it easy for them to learn more about what they want to know, rather than overwhelming them with irrelevant information.

OH Partners - Arizona Lottery

In the advertising industry case studies are essential in showing how an agency’s work helps its clients in meeting their goals. Providing examples from successful marketing campaigns, along with numbers representing their positive results goes far in showing prospective clients the value of what advertising agencies do.

OH Partners , launched a campaign for the Arizona Lottery that went far in building awareness and excitement about it. They hired actor Jon Ennis, known for his work on Better Call Saul and Mr. Show as the bearded old-timey prospector, and produced several hilarious and weird spots.

This case study features images and videos from this marketing campaign, as well as data in the form of big and bold text showing how lottery sales went up, how social media likes increased, the dollar amounts of earned media, as well as numerous awards their work received.

Joy Pepper - Nextdoor

Nextdoor features stylized depictions of people from a diversity of backgrounds that add a sense of warmth and humanity to its website and app. Joy Pepper is the artist responsible for these amazing illustrations, and we love seeing case study design examples like this that go in-depth into the creative process.

Joy Pepper recounts her work in coming up with these illustrations in a case study full of wonderful details and sketches. From finding inspiration in real life, her first drawings, and the concept boards she put together, to the final versions of the icons and other artwork you get a glimpse into every step of her creative process.

Aucadian - GoLoop

It’s no secret that we’re fans of storytelling , and we love seeing case study design examples that take you along a journey from the initial spark of an idea to product launch.

GoLoop is a fleet management app, and this detailed case study begins with scribbles on a whiteboard and ends with screenshots of its sophisticated GPS-based app. From analyzing what problems it should solve and branding ideas to design elements like component libraries, typography style sheets, and color schemes this is a comprehensive look at everything that was involved in building this application.

Related articles

Website button design 101: tips, best practices and examples, prototyping in figma to live site: the vev shortcut, create your own compelling case studies with no-code.

Feeling inspired to create your own cutting-edge case study? Vev makes it easy to put one together so that you can broadcast your talents and products with the world. With a host of powerful tools, layout options, immersive effects, and animations all easy to access in Vev’s drag-and-drop interface, creating for the web has never been easier. Publish your creation anywhere when you’re done — including to your existing website.

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Clinical research study designs: The essentials

Ambika g. chidambaram.

1 Children's Hospital of Philadelphia, Philadelphia Pennsylvania, USA

Maureen Josephson

In clinical research, our aim is to design a study which would be able to derive a valid and meaningful scientific conclusion using appropriate statistical methods. The conclusions derived from a research study can either improve health care or result in inadvertent harm to patients. Hence, this requires a well‐designed clinical research study that rests on a strong foundation of a detailed methodology and governed by ethical clinical principles. The purpose of this review is to provide the readers an overview of the basic study designs and its applicability in clinical research.

Introduction

In clinical research, our aim is to design a study, which would be able to derive a valid and meaningful scientific conclusion using appropriate statistical methods that can be translated to the “real world” setting. 1 Before choosing a study design, one must establish aims and objectives of the study, and choose an appropriate target population that is most representative of the population being studied. The conclusions derived from a research study can either improve health care or result in inadvertent harm to patients. Hence, this requires a well‐designed clinical research study that rests on a strong foundation of a detailed methodology and is governed by ethical principles. 2

From an epidemiological standpoint, there are two major types of clinical study designs, observational and experimental. 3 Observational studies are hypothesis‐generating studies, and they can be further divided into descriptive and analytic. Descriptive observational studies provide a description of the exposure and/or the outcome, and analytic observational studies provide a measurement of the association between the exposure and the outcome. Experimental studies, on the other hand, are hypothesis testing studies. It involves an intervention that tests the association between the exposure and outcome. Each study design is different, and so it would be important to choose a design that would most appropriately answer the question in mind and provide the most valuable information. We will be reviewing each study design in detail (Figure  1 ).

Overview of clinical research study designs

Observational study designs

Observational studies ask the following questions: what, who, where and when. There are many study designs that fall under the umbrella of descriptive study designs, and they include, case reports, case series, ecologic study, cross‐sectional study, cohort study and case‐control study (Figure  2 ).

Classification of observational study designs

Case reports and case series

Every now and then during clinical practice, we come across a case that is atypical or ‘out of the norm’ type of clinical presentation. This atypical presentation is usually described as case reports which provides a detailed and comprehensive description of the case. 4 It is one of the earliest forms of research and provides an opportunity for the investigator to describe the observations that make a case unique. There are no inferences obtained and therefore cannot be generalized to the population which is a limitation. Most often than not, a series of case reports make a case series which is an atypical presentation found in a group of patients. This in turn poses the question for a new disease entity and further queries the investigator to look into mechanistic investigative opportunities to further explore. However, in a case series, the cases are not compared to subjects without the manifestations and therefore it cannot determine which factors in the description are unique to the new disease entity.

Ecologic study

Ecological studies are observational studies that provide a description of population group characteristics. That is, it describes characteristics to all individuals within a group. For example, Prentice et al 5 measured incidence of breast cancer and per capita intake of dietary fat, and found a correlation that higher per capita intake of dietary fat was associated with an increased incidence of breast cancer. But the study does not conclude specifically which subjects with breast cancer had a higher dietary intake of fat. Thus, one of the limitations with ecologic study designs is that the characteristics are attributed to the whole group and so the individual characteristics are unknown.

Cross‐sectional study

Cross‐sectional studies are study designs used to evaluate an association between an exposure and outcome at the same time. It can be classified under either descriptive or analytic, and therefore depends on the question being answered by the investigator. Since, cross‐sectional studies are designed to collect information at the same point of time, this provides an opportunity to measure prevalence of the exposure or the outcome. For example, a cross‐sectional study design was adopted to estimate the global need for palliative care for children based on representative sample of countries from all regions of the world and all World Bank income groups. 6 The limitation of cross‐sectional study design is that temporal association cannot be established as the information is collected at the same point of time. If a study involves a questionnaire, then the investigator can ask questions to onset of symptoms or risk factors in relation to onset of disease. This would help in obtaining a temporal sequence between the exposure and outcome. 7

Case‐control study

Case‐control studies are study designs that compare two groups, such as the subjects with disease (cases) to the subjects without disease (controls), and to look for differences in risk factors. 8 This study is used to study risk factors or etiologies for a disease, especially if the disease is rare. Thus, case‐control studies can also be hypothesis testing studies and therefore can suggest a causal relationship but cannot prove. It is less expensive and less time‐consuming than cohort studies (described in section “Cohort study”). An example of a case‐control study was performed in Pakistan evaluating the risk factors for neonatal tetanus. They retrospectively reviewed a defined cohort for cases with and without neonatal tetanus. 9 They found a strong association of the application of ghee (clarified butter) as a risk factor for neonatal tetanus. Although this suggests a causal relationship, cause cannot be proven by this methodology (Figure  3 ).

Case‐control study design

One of the limitations of case‐control studies is that they cannot estimate prevalence of a disease accurately as a proportion of cases and controls are studied at a time. Case‐control studies are also prone to biases such as recall bias, as the subjects are providing information based on their memory. Hence, the subjects with disease are likely to remember the presence of risk factors compared to the subjects without disease.

One of the aspects that is often overlooked is the selection of cases and controls. It is important to select the cases and controls appropriately to obtain a meaningful and scientifically sound conclusion and this can be achieved by implementing matching. Matching is defined by Gordis et al as ‘the process of selecting the controls so that they are similar to the cases in certain characteristics such as age, race, sex, socioeconomic status and occupation’ 7 This would help identify risk factors or probable etiologies that are not due to differences between the cases and controls.

Cohort study

Cohort studies are study designs that compare two groups, such as the subjects with exposure/risk factor to the subjects without exposure/risk factor, for differences in incidence of outcome/disease. Most often, cohort study designs are used to study outcome(s) from a single exposure/risk factor. Thus, cohort studies can also be hypothesis testing studies and can infer and interpret a causal relationship between an exposure and a proposed outcome, but cannot establish it (Figure  4 ).

Cohort study design

Cohort studies can be classified as prospective and retrospective. 7 Prospective cohort studies follow subjects from presence of risk factors/exposure to development of disease/outcome. This could take up to years before development of disease/outcome, and therefore is time consuming and expensive. On the other hand, retrospective cohort studies identify a population with and without the risk factor/exposure based on past records and then assess if they had developed the disease/outcome at the time of study. Thus, the study design for prospective and retrospective cohort studies are similar as we are comparing populations with and without exposure/risk factor to development of outcome/disease.

Cohort studies are typically chosen as a study design when the suspected exposure is known and rare, and the incidence of disease/outcome in the exposure group is suspected to be high. The choice between prospective and retrospective cohort study design would depend on the accuracy and reliability of the past records regarding the exposure/risk factor.

Some of the biases observed with cohort studies include selection bias and information bias. Some individuals who have the exposure may refuse to participate in the study or would be lost to follow‐up, and in those instances, it becomes difficult to interpret the association between an exposure and outcome. Also, if the information is inaccurate when past records are used to evaluate for exposure status, then again, the association between the exposure and outcome becomes difficult to interpret.

Case‐control studies based within a defined cohort

Case‐control studies based within a defined cohort is a form of study design that combines some of the features of a cohort study design and a case‐control study design. When a defined cohort is embedded in a case‐control study design, all the baseline information collected before the onset of disease like interviews, surveys, blood or urine specimens, then the cohort is followed onset of disease. One of the advantages of following the above design is that it eliminates recall bias as the information regarding risk factors is collected before onset of disease. Case‐control studies based within a defined cohort can be further classified into two types: Nested case‐control study and Case‐cohort study.

Nested case‐control study

A nested case‐control study consists of defining a cohort with suspected risk factors and assigning a control within a cohort to the subject who develops the disease. 10 Over a period, cases and controls are identified and followed as per the investigator's protocol. Hence, the case and control are matched on calendar time and length of follow‐up. When this study design is implemented, it is possible for the control that was selected early in the study to develop the disease and become a case in the latter part of the study.

Case‐cohort Study

A case‐cohort study is similar to a nested case‐control study except that there is a defined sub‐cohort which forms the groups of individuals without the disease (control), and the cases are not matched on calendar time or length of follow‐up with the control. 11 With these modifications, it is possible to compare different disease groups with the same sub‐cohort group of controls and eliminates matching between the case and control. However, these differences will need to be accounted during analysis of results.

Experimental study design

The basic concept of experimental study design is to study the effect of an intervention. In this study design, the risk factor/exposure of interest/treatment is controlled by the investigator. Therefore, these are hypothesis testing studies and can provide the most convincing demonstration of evidence for causality. As a result, the design of the study requires meticulous planning and resources to provide an accurate result.

The experimental study design can be classified into 2 groups, that is, controlled (with comparison) and uncontrolled (without comparison). 1 In the group without controls, the outcome is directly attributed to the treatment received in one group. This fails to prove if the outcome was truly due to the intervention implemented or due to chance. This can be avoided if a controlled study design is chosen which includes a group that does not receive the intervention (control group) and a group that receives the intervention (intervention/experiment group), and therefore provide a more accurate and valid conclusion.

Experimental study designs can be divided into 3 broad categories: clinical trial, community trial, field trial. The specifics of each study design are explained below (Figure  5 ).

Experimental study designs

Clinical trial

Clinical trials are also known as therapeutic trials, which involve subjects with disease and are placed in different treatment groups. It is considered a gold standard approach for epidemiological research. One of the earliest clinical trial studies was performed by James Lind et al in 1747 on sailors with scurvy. 12 Lind divided twelve scorbutic sailors into six groups of two. Each group received the same diet, in addition to a quart of cider (group 1), twenty‐five drops of elixir of vitriol which is sulfuric acid (group 2), two spoonfuls of vinegar (group 3), half a pint of seawater (group 4), two oranges and one lemon (group 5), and a spicy paste plus a drink of barley water (group 6). The group who ate two oranges and one lemon had shown the most sudden and visible clinical effects and were taken back at the end of 6 days as being fit for duty. During Lind's time, this was not accepted but was shown to have similar results when repeated 47 years later in an entire fleet of ships. Based on the above results, in 1795 lemon juice was made a required part of the diet of sailors. Thus, clinical trials can be used to evaluate new therapies, such as new drug or new indication, new drug combination, new surgical procedure or device, new dosing schedule or mode of administration, or a new prevention therapy.

While designing a clinical trial, it is important to select the population that is best representative of the general population. Therefore, the results obtained from the study can be generalized to the population from which the sample population was selected. It is also as important to select appropriate endpoints while designing a trial. Endpoints need to be well‐defined, reproducible, clinically relevant and achievable. The types of endpoints include continuous, ordinal, rates and time‐to‐event, and it is typically classified as primary, secondary or tertiary. 2 An ideal endpoint is a purely clinical outcome, for example, cure/survival, and thus, the clinical trials will become very long and expensive trials. Therefore, surrogate endpoints are used that are biologically related to the ideal endpoint. Surrogate endpoints need to be reproducible, easily measured, related to the clinical outcome, affected by treatment and occurring earlier than clinical outcome. 2

Clinical trials are further divided into randomized clinical trial, non‐randomized clinical trial, cross‐over clinical trial and factorial clinical trial.

Randomized clinical trial

A randomized clinical trial is also known as parallel group randomized trials or randomized controlled trials. Randomized clinical trials involve randomizing subjects with similar characteristics to two groups (or multiple groups): the group that receives the intervention/experimental therapy and the other group that received the placebo (or standard of care). 13 This is typically performed by using a computer software, manually or by other methods. Hence, we can measure the outcomes and efficacy of the intervention/experimental therapy being studied without bias as subjects have been randomized to their respective groups with similar baseline characteristics. This type of study design is considered gold standard for epidemiological research. However, this study design is generally not applicable to rare and serious disease process as it would unethical to treat that group with a placebo. Please see section “Randomization” for detailed explanation regarding randomization and placebo.

Non‐randomized clinical trial

A non‐randomized clinical trial involves an approach to selecting controls without randomization. With this type of study design a pattern is usually adopted, such as, selection of subjects and controls on certain days of the week. Depending on the approach adopted, the selection of subjects becomes predictable and therefore, there is bias with regards to selection of subjects and controls that would question the validity of the results obtained.

Historically controlled studies can be considered as a subtype of non‐randomized clinical trial. In this study design subtype, the source of controls is usually adopted from the past, such as from medical records and published literature. 1 The advantages of this study design include being cost‐effective, time saving and easily accessible. However, since this design depends on already collected data from different sources, the information obtained may not be accurate, reliable, lack uniformity and/or completeness as well. Though historically controlled studies maybe easier to conduct, the disadvantages will need to be taken into account while designing a study.

Cross‐over clinical trial

In cross‐over clinical trial study design, there are two groups who undergoes the same intervention/experiment at different time periods of the study. That is, each group serves as a control while the other group is undergoing the intervention/experiment. 14 Depending on the intervention/experiment, a ‘washout’ period is recommended. This would help eliminate residuals effects of the intervention/experiment when the experiment group transitions to be the control group. Hence, the outcomes of the intervention/experiment will need to be reversible as this type of study design would not be possible if the subject is undergoing a surgical procedure.

Factorial trial

A factorial trial study design is adopted when the researcher wishes to test two different drugs with independent effects on the same population. Typically, the population is divided into 4 groups, the first with drug A, the second with drug B, the third with drug A and B, and the fourth with neither drug A nor drug B. The outcomes for drug A are compared to those on drug A, drug A and B and to those who were on drug B and neither drug A nor drug B. 15 The advantages of this study design that it saves time and helps to study two different drugs on the same study population at the same time. However, this study design would not be applicable if either of the drugs or interventions overlaps with each other on modes of action or effects, as the results obtained would not attribute to a particular drug or intervention.

Community trial

Community trials are also known as cluster‐randomized trials, involve groups of individuals with and without disease who are assigned to different intervention/experiment groups. Hence, groups of individuals from a certain area, such as a town or city, or a certain group such as school or college, will undergo the same intervention/experiment. 16 Hence, the results will be obtained at a larger scale; however, will not be able to account for inter‐individual and intra‐individual variability.

Field trial

Field trials are also known as preventive or prophylactic trials, and the subjects without the disease are placed in different preventive intervention groups. 16 One of the hypothetical examples for a field trial would be to randomly assign to groups of a healthy population and to provide an intervention to a group such as a vitamin and following through to measure certain outcomes. Hence, the subjects are monitored over a period of time for occurrence of a particular disease process.

Overview of methodologies used within a study design

Randomization.

Randomization is a well‐established methodology adopted in research to prevent bias due to subject selection, which may impact the result of the intervention/experiment being studied. It is one of the fundamental principles of an experimental study designs and ensures scientific validity. It provides a way to avoid predicting which subjects are assigned to a certain group and therefore, prevent bias on the final results due to subject selection. This also ensures comparability between groups as most baseline characteristics are similar prior to randomization and therefore helps to interpret the results regarding the intervention/experiment group without bias.

There are various ways to randomize and it can be as simple as a ‘flip of a coin’ to use computer software and statistical methods. To better describe randomization, there are three types of randomization: simple randomization, block randomization and stratified randomization.

Simple randomization

In simple randomization, the subjects are randomly allocated to experiment/intervention groups based on a constant probability. That is, if there are two groups A and B, the subject has a 0.5 probability of being allocated to either group. This can be performed in multiple ways, and one of which being as simple as a ‘flip of a coin’ to using random tables or numbers. 17 The advantage of using this methodology is that it eliminates selection bias. However, the disadvantage with this methodology is that an imbalance in the number allocated to each group as well as the prognostic factors between groups. Hence, it is more challenging in studies with a small sample size.

Block randomization

In block randomization, the subjects of similar characteristics are classified into blocks. The aim of block randomization is to balance the number of subjects allocated to each experiment/intervention group. For example, let's assume that there are four subjects in each block, and two of the four subjects in each block will be randomly allotted to each group. Therefore, there will be two subjects in one group and two subjects in the other group. 17 The disadvantage with this methodology is that there is still a component of predictability in the selection of subjects and the randomization of prognostic factors is not performed. However, it helps to control the balance between the experiment/intervention groups.

Stratified randomization

In stratified randomization, the subjects are defined based on certain strata, which are covariates. 18 For example, prognostic factors like age can be considered as a covariate, and then the specified population can be randomized within each age group related to an experiment/intervention group. The advantage with this methodology is that it enables comparability between experiment/intervention groups and thus makes result analysis more efficient. But, with this methodology the covariates will need to be measured and determined before the randomization process. The sample size will help determine the number of strata that would need to be chosen for a study.

Blinding is a methodology adopted in a study design to intentionally not provide information related to the allocation of the groups to the subject participants, investigators and/or data analysts. 19 The purpose of blinding is to decrease influence associated with the knowledge of being in a particular group on the study result. There are 3 forms of blinding: single‐blinded, double‐blinded and triple‐blinded. 1 In single‐blinded studies, otherwise called as open‐label studies, the subject participants are not revealed which group that they have been allocated to. However, the investigator and data analyst will be aware of the allocation of the groups. In double‐blinded studies, both the study participants and the investigator will be unaware of the group to which they were allocated to. Double‐blinded studies are typically used in clinical trials to test the safety and efficacy of the drugs. In triple‐blinded studies, the subject participants, investigators and data analysts will not be aware of the group allocation. Thus, triple‐blinded studies are more difficult and expensive to design but the results obtained will exclude confounding effects from knowledge of group allocation.

Blinding is especially important in studies where subjective response are considered as outcomes. This is because certain responses can be modified based on the knowledge of the experiment group that they are in. For example, a group allocated in the non‐intervention group may not feel better as they are not getting the treatment, or an investigator may pay more attention to the group receiving treatment, and thereby potentially affecting the final results. However, certain treatments cannot be blinded such as surgeries or if the treatment group requires an assessment of the effect of intervention such as quitting smoking.

Placebo is defined in the Merriam‐Webster dictionary as ‘an inert or innocuous substance used especially in controlled experiments testing the efficacy of another substance (such as drug)’. 20 A placebo is typically used in a clinical research study to evaluate the safety and efficacy of a drug/intervention. This is especially useful if the outcome measured is subjective. In clinical drug trials, a placebo is typically a drug that resembles the drug to be tested in certain characteristics such as color, size, shape and taste, but without the active substance. This helps to measure effects of just taking the drug, such as pain relief, compared to the drug with the active substance. If the effect is positive, for example, improvement in mood/pain, then it is called placebo effect. If the effect is negative, for example, worsening of mood/pain, then it is called nocebo effect. 21

The ethics of placebo‐controlled studies is complex and remains a debate in the medical research community. According to the Declaration of Helsinki on the use of placebo released in October 2013, “The benefits, risks, burdens and effectiveness of a new intervention must be tested against those of the best proven intervention(s), except in the following circumstances:

Where no proven intervention exists, the use of placebo, or no intervention, is acceptable; or

Where for compelling and scientifically sound methodological reasons the use of any intervention less effective than the best proven one, the use of placebo, or no intervention is necessary to determine the efficacy or safety of an intervention and the patients who receive any intervention less effective than the best proven one, placebo, or no intervention will not be subject to additional risks of serious or irreversible harm as a result of not receiving the best proven intervention.

Extreme care must be taken to avoid abuse of this option”. 22

Hence, while designing a research study, both the scientific validity and ethical aspects of the study will need to be thoroughly evaluated.

Bias has been defined as “any systematic error in the design, conduct or analysis of a study that results in a mistaken estimate of an exposure's effect on the risk of disease”. 23 There are multiple types of biases and so, in this review we will focus on the following types: selection bias, information bias and observer bias. Selection bias is when a systematic error is committed while selecting subjects for the study. Selection bias will affect the external validity of the study if the study subjects are not representative of the population being studied and therefore, the results of the study will not be generalizable. Selection bias will affect the internal validity of the study if the selection of study subjects in each group is influenced by certain factors, such as, based on the treatment of the group assigned. One of the ways to decrease selection bias is to select the study population that would representative of the population being studied, or to randomize (discussed in section “Randomization”).

Information bias is when a systematic error is committed while obtaining data from the study subjects. This can be in the form of recall bias when subject is required to remember certain events from the past. Typically, subjects with the disease tend to remember certain events compared to subjects without the disease. Observer bias is a systematic error when the study investigator is influenced by the certain characteristics of the group, that is, an investigator may pay closer attention to the group receiving the treatment versus the group not receiving the treatment. This may influence the results of the study. One of the ways to decrease observer bias is to use blinding (discussed in section “Blinding”).

Thus, while designing a study it is important to take measure to limit bias as much as possible so that the scientific validity of the study results is preserved to its maximum.

Overview of drug development in the United States of America

Now that we have reviewed the various clinical designs, clinical trials form a major part in development of a drug. In the United States, the Food and Drug Administration (FDA) plays an important role in getting a drug approved for clinical use. It includes a robust process that involves four different phases before a drug can be made available to the public. Phase I is conducted to determine a safe dose. The study subjects consist of normal volunteers and/or subjects with disease of interest, and the sample size is typically small and not more than 30 subjects. The primary endpoint consists of toxicity and adverse events. Phase II is conducted to evaluate of safety of dose selected in Phase I, to collect preliminary information on efficacy and to determine factors to plan a randomized controlled trial. The study subjects consist of subjects with disease of interest and the sample size is also small but more that Phase I (40–100 subjects). The primary endpoint is the measure of response. Phase III is conducted as a definitive trial to prove efficacy and establish safety of a drug. Phase III studies are randomized controlled trials and depending on the drug being studied, it can be placebo‐controlled, equivalence, superiority or non‐inferiority trials. The study subjects consist of subjects with disease of interest, and the sample size is typically large but no larger than 300 to 3000. Phase IV is performed after a drug is approved by the FDA and it is also called the post‐marketing clinical trial. This phase is conducted to evaluate new indications, to determine safety and efficacy in long‐term follow‐up and new dosing regimens. This phase helps to detect rare adverse events that would not be picked up during phase III studies and decrease in the delay in the release of the drug in the market. Hence, this phase depends heavily on voluntary reporting of side effects and/or adverse events by physicians, non‐physicians or drug companies. 2

We have discussed various clinical research study designs in this comprehensive review. Though there are various designs available, one must consider various ethical aspects of the study. Hence, each study will require thorough review of the protocol by the institutional review board before approval and implementation.

CONFLICT OF INTEREST

Chidambaram AG, Josephson M. Clinical research study designs: The essentials . Pediatr Invest . 2019; 3 :245‐252. 10.1002/ped4.12166 [ PMC free article ] [ PubMed ] [ CrossRef ] [ Google Scholar ]

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All About Process: Dissecting Case Study Portfolios

A portfolio is more than a cache of images, it’s a way to demonstrate design skills and problem solving to clients. We show how to elevate portfolios by explaining the inner workings of a case study.

By Adnan Puzic

Adnan is a UI/UX expert with a bold aesthetic and a passion for designing digital products for startups and corporations.

PREVIOUSLY AT

Designers have portfolios. It’s a precondition of our profession. We all know we need one, so we get to work assembling images and writing project descriptions. Then, we put our work on the web for all to see, tiny shrines to individual talent and creativity.

It’s a familiar process, a rite of passage, but why do we need portfolios in the first place?

If we’re honest, we must admit that most of our portfolio design decisions are influenced by what other designers are doing. That’s not necessarily bad, but if we don’t understand why portfolios look the way they do, we’re merely imitating.

We may produce dazzling imagery, but we also risk a portfolio experience that’s like strolling through an art gallery. “Look at the pretty pictures…”

The number one audience that design portfolios must please? Non-designers.

These are the people who seek our services, the ones working for the businesses and organizations that invest in our problem solving abilities.

Non-designers need more than beauty from a design portfolio; they need clarity and assurance. They need to come away believing in a designer’s expertise, their design process, and ability to solve problems in an efficient manner.

Luckily, it’s not difficult to design a portfolio to meet those needs.

The Advantages of a Case Study

What is a case study?

A case study is a tool that a designer may use to explain his involvement in a design project, whether as a solo designer or part of a team. It is a detailed account, written in the designer’s own voice (first person), that examines the client’s problem, the designer’s role, the problem solving process, and the project’s outcome.

Who can use a case study?

The beauty of the case study framework is that it’s adaptable to multiple design disciplines. It organizes need-to-know information around common categories and questions that are applicable to all kinds of design projects—from UX research to visual identities .

At its core, a case study is a presentation format for communicating the journey from problem to solution. Details within the framework may change, but the momentum is always moving towards clarity and uncovering a project’s most important whats , whys , and hows .

How do case studies benefit designers?

Many clients don’t understand all that goes into the design process. And while they certainly don’t need to know everything , a case study provides a big-picture overview and sets up realistic expectations about what it takes to design an elegant solution.

A case study can also be a handy presentation aide that a designer may use when interviewing a potential client. The format allows a designer to talk about their work and demonstrate their expertise in a natural and logical progression. “Here’s what I did, how it helped, and how I might apply a similar approach with you.”

Are there any drawbacks to using case studies?

Don’t let a case study turn into a ca-a-a-a-a-se study. The whole project should be digestible within 1-2 minutes max. If necessary, provide links to more detailed documents so that interested visitors may explore further.

A lot of design work, especially digital, is created within multidisciplinary teams, so designers need to be clear about their role in a project. Blurring the lines of participation gives clients false expectations.

Many make the mistake of treating portfolios as repositories of all of their past projects, but three to five case studies documenting a designer’s most outstanding work is enough to satisfy the curiosity of most potential clients (who simply don’t have time to mine through everything a designer ever did).

Case studies are professional documents, not tell-all manuscripts, and there are some things that simply shouldn’t be included. Descriptions of difficult working relationships, revelations of company-specific information (i.e., intellectual property), and contentious explanations of rejected ideas ought to be left out.

Crafting a Customer-centric Case Study

It’s one thing to know what a case study is and why it’s valuable. It’s an entirely different and more important thing to know how to craft a customer-centric case study. There are essentials that every case study must include if clients are to make sense of what they’re seeing.

What are the core elements of a case study?

Introduce the client.

Present the design problem.

Recap your role.

Share the solution you designed.

Walk through the steps of your design process.

Describe the results.

Note any key learnings.

Wrap it all up with a short conclusion.

Happily, the core elements also outline a case study presentation format that’s simple, repeatable, and applicable to multiple disciplines. Let’s look closer:

• Who was the client?
• What industry are they in?
• What goods or services do they provide?
• Keep this section brief.
• What was the client’s problem?
• Why was it important that the problem be solved?
• Are there any additional background tidbits that might be helpful or interesting?

• What, specifically, were you hired to do?
• What were the constraints? Time. Budgetary. Technological. Etc.
• Before diving into your process, summarize the solution you designed.
• Make the summary short but powerful.
• Don’t give all the good parts away, and don’t be afraid to use language that makes your audience curious about the rest of the project.
• Go through the various steps of your discipline specific process.
• Again, summarize what you did, but don’t overload. Find a balance between informational and interesting.
• If you can, try to make each step introduce a question that only the following step can answer.

• Use this section to share a more robust description of the results of your design process.
• Be direct, avoid jargon, and don’t get too carried away with the amount of text you include.
• Don’t go overboard here, but if there are interesting things that you learned during the process, include them.
• If they won’t be helpful for the client, leave them out.
• Quickly summarize the project, and invite potential customers to contact you.
• It doesn’t hurt to provide a call to action and a contact link.

*Note: This isn’t the only case study format, just one that works. It’s helpful for people to encounter a predictable framework so they can focus on what they’re looking at as opposed to interpreting an inventive presentation structure.

The Value of Overlooked Details

Want to create a case study with a top notch user experience? Don’t underestimate the value of design details. Design projects are more than problem-meets-solution. They’re deeply human endeavors, and it makes a difference to clients when they see that a designer goes above and beyond in their work.

Share client feedback.

How did the client feel about your working relationship and the solution you provided? When you deliver top-notch work and nurture trust, get client feedback and include it in the case study as a testimonial.

If something you designed blew your client away, weave a testimonial into the case study (along with an image of what you made). This combo is proof positive to potential customers that you can deliver.

Explain positive metrics.

Not all design work has direct metrics that prove its success, but if your work does, and the results are impressive, include them. Just make sure that you don’t mislead (easy to do with statistics), and be careful that the metrics make sense to your audience.

Show unselected work.

Sometimes, amazing work from the design process doesn’t make it through to the finished product. These unused artifacts are helpful because they show an ability to explore a range of concepts.

Highlight unglamorous design features.

Not every aspect of design is glamorous. Like a pinky finger, small details may seem insignificant but they’re actually indispensable. Highlight these and recap why they matter.

Link to live projects.

It can be highly persuasive for a client to experience your work doing it’s thing out in the real world. Don’t hesitate to include links to live projects. Just make sure that your role in the project is clear, especially when you didn’t design everything you’re linking to.

Win Clients and Advance Careers with Case Study Portfolios

Designers need clients. We need their problems, their insights, their feedback, and their investments in the solutions we provide.

Since clients are so important, we ought to think about them often and strive to make entering into partnership with us as easy and painless as possible. Design portfolios are a first impression, an opportunity to put potential clients at ease and show that we understand their needs.

Case studies push our design portfolios past aesthetic allure to a level where our skills, communication abilities, and creativity instill trust and inspire confidence. Even better, they take clients out of a passive, browsing mindset to a place where “That looks cool,” becomes “That’s someone I’d like to work with.”

Further Reading on the Toptal Blog:

• UX Portfolio Tips and Best Practices
• Ditch MVPs, Adopt Minimum Viable Prototypes (MVPrs)
• Breaking Down the Design Thinking Process
• The Best UX Designer Portfolios: Inspiring Case Studies and Examples
• Influence with Design: A Guide to Color and Emotions

Understanding the basics

How do i create a design portfolio.

Nowadays, it’s best to create a design portfolio online. Options vary: Some designers use a service like Behance or a WYSIWYG website builder like Squarespace, while others build custom sites with CSS. It’s also important that online design portfolios be responsive for multiple screen sizes.

How do I create an online portfolio for free?

Websites like Behance and Dribbble (among others) are free options for designers to publish online portfolios. Some designers have opted to forgo traditional web portfolios and instead document their work on social platforms like Instagram and Facebook. Free sites also take care of design portfolio layout.

How do you organize a design portfolio?

A designer ought to organize his portfolio according to his strengths. This means highlighting his best and most relevant work. Remember that design portfolios should be made with potential clients in mind. Avoid overly technical project descriptions, images without context, and excessively long case studies.

What is the purpose of a case study?

Many design portfolios consist of short project summaries and process images, but case studies are a way for designers to show their problem-solving skills to clients in greater detail. This is achieved by defining the client’s problem and the designer’s role, along with an overview of the designer’s process.

What are the advantages of a case study?

Case studies combine descriptive text and images and allow designers to demonstrate the details of their design processes to potential clients. They are also a great way for designers to highlight problem solving and small, but powerful, design features that may otherwise be overlooked.

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Adnan Puzic

Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina

Member since September 28, 2015

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A step-by-step guide to causal study design using real-world data

• Open access
• Published: 19 June 2024

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• Sarah Ruth Hoffman 1 ,
• Nilesh Gangan 1 ,
• Xiaoxue Chen 2 ,
• Joseph L. Smith 1 ,
• Arlene Tave 1 ,
• Yiling Yang 1 ,
• Christopher L. Crowe 1 ,
• Susan dosReis 3 &
• Michael Grabner 1  

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Due to the need for generalizable and rapidly delivered evidence to inform healthcare decision-making, real-world data have grown increasingly important to answer causal questions. However, causal inference using observational data poses numerous challenges, and relevant methodological literature is vast. We endeavored to identify underlying unifying themes of causal inference using real-world healthcare data and connect them into a single schema to aid in observational study design, and to demonstrate this schema using a previously published research example. A multidisciplinary team (epidemiology, biostatistics, health economics) reviewed the literature related to causal inference and observational data to identify key concepts. A visual guide to causal study design was developed to concisely and clearly illustrate how the concepts are conceptually related to one another. A case study was selected to demonstrate an application of the guide. An eight-step guide to causal study design was created, integrating essential concepts from the literature, anchored into conceptual groupings according to natural steps in the study design process. The steps include defining the causal research question and the estimand; creating a directed acyclic graph; identifying biases and design and analytic techniques to mitigate their effect, and techniques to examine the robustness of findings. The cardiovascular case study demonstrates the applicability of the steps to developing a research plan. This paper used an existing study to demonstrate the relevance of the guide. We encourage researchers to incorporate this guide at the study design stage in order to elevate the quality of future real-world evidence.

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1 Introduction

Approximately 50 new drugs are approved each year in the United States (Mullard 2022 ). For all new drugs, randomized controlled trials (RCTs) are the gold-standard by which potential effectiveness (“efficacy”) and safety are established. However, RCTs cannot guarantee how a drug will perform in a less controlled context. For this reason, regulators frequently require observational, post-approval studies using “real-world” data, sometimes even as a condition of drug approval. The “real-world” data requested by regulators is often derived from insurance claims databases and/or healthcare records. Importantly, these data are recorded during routine clinical care without concern for potential use in research. Yet, in recent years, there has been increasing use of such data for causal inference and regulatory decision making, presenting a variety of methodologic challenges for researchers and stakeholders to consider (Arlett et al. 2022 ; Berger et al. 2017 ; Concato and ElZarrad 2022 ; Cox et al. 2009 ; European Medicines Agency 2023 ; Franklin and Schneeweiss 2017 ; Girman et al. 2014 ; Hernán and Robins 2016 ; International Society for Pharmacoeconomics and Outcomes Research (ISPOR) 2022 ; International Society for Pharmacoepidemiology (ISPE) 2020 ; Stuart et al. 2013 ; U.S. Food and Drug Administration 2018 ; Velentgas et al. 2013 ).

Current guidance for causal inference using observational healthcare data articulates the need for careful study design (Berger et al. 2017 ; Cox et al. 2009 ; European Medicines Agency 2023 ; Girman et al. 2014 ; Hernán and Robins 2016 ; Stuart et al. 2013 ; Velentgas et al. 2013 ). In 2009, Cox et al. described common sources of bias in observational data and recommended specific strategies to mitigate these biases (Cox et al. 2009 ). In 2013, Stuart et al. emphasized counterfactual theory and trial emulation, offered several approaches to address unmeasured confounding, and provided guidance on the use of propensity scores to balance confounding covariates (Stuart et al. 2013 ). In 2013, the Agency for Healthcare Research and Quality (AHRQ) released an extensive, 200-page guide to developing a protocol for comparative effectiveness research using observational data (Velentgas et al. 2013 ). The guide emphasized development of the research question, with additional chapters on study design, comparator selection, sensitivity analyses, and directed acyclic graphs (Velentgas et al. 2013 ). In 2014, Girman et al. provided a clear set of steps for assessing study feasibility including examination of the appropriateness of the data for the research question (i.e., ‘fit-for-purpose’), empirical equipoise, and interpretability, stating that comparative effectiveness research using observational data “should be designed with the goal of drawing a causal inference” (Girman et al. 2014 ). In 2017 , Berger et al. described aspects of “study hygiene,” focusing on procedural practices to enhance confidence in, and credibility of, real-world data studies (Berger et al. 2017 ). Currently, the European Network of Centres for Pharmacoepidemiology and Pharmacovigilance (ENCePP) maintains a guide on methodological standards in pharmacoepidemiology which discusses causal inference using observational data and includes an overview of study designs, a chapter on methods to address bias and confounding, and guidance on writing statistical analysis plans (European Medicines Agency 2023 ). In addition to these resources, the “target trial framework” provides a structured approach to planning studies for causal inferences from observational databases (Hernán and Robins 2016 ; Wang et al. 2023b ). This framework, published in 2016, encourages researchers to first imagine a clinical trial for the study question of interest and then to subsequently design the observational study to reflect the hypothetical trial (Hernán and Robins 2016 ).

While the literature addresses critical issues collectively, there remains a need for a framework that puts key components, including the target trial approach, into a simple, overarching schema (Loveless 2022 ) so they can be more easily remembered, and communicated to all stakeholders including (new) researchers, peer-reviewers, and other users of the research findings (e.g., practicing providers, professional clinical societies, regulators). For this reason, we created a step-by-step guide for causal inference using administrative health data, which aims to integrate these various best practices at a high level and complements existing, more specific guidance, including those from the International Society for Pharmacoeconomics and Outcomes Research (ISPOR) and the International Society for Pharmacoepidemiology (ISPE) (Berger et al. 2017 ; Cox et al. 2009 ; Girman et al. 2014 ). We demonstrate the application of this schema using a previously published paper in cardiovascular research.

This work involved a formative phase and an implementation phase to evaluate the utility of the causal guide. In the formative phase, a multidisciplinary team with research expertise in epidemiology, biostatistics, and health economics reviewed selected literature (peer-reviewed publications, including those mentioned in the introduction, as well as graduate-level textbooks) related to causal inference and observational healthcare data from the pharmacoepidemiologic and pharmacoeconomic perspectives. The potential outcomes framework served as the foundation for our conception of causal inference (Rubin 2005 ). Information was grouped into the following four concepts: (1) Defining the Research Question; (2) Defining the Estimand; (3) Identifying and Mitigating Biases; (4) Sensitivity Analysis. A step-by-step guide to causal study design was developed to distill the essential elements of each concept, organizing them into a single schema so that the concepts are clearly related to one another. References for each step of the schema are included in the Supplemental Table.

In the implementation phase we tested the application of the causal guide to previously published work (Dondo et al. 2017 ). The previously published work utilized data from the Myocardial Ischaemia National Audit Project (MINAP), the United Kingdom’s national heart attack register. The goal of the study was to assess the effect of β-blockers on all-cause mortality among patients hospitalized for acute myocardial infarction without heart failure or left ventricular systolic dysfunction. We selected this paper for the case study because of its clear descriptions of the research goal and methods, and the explicit and methodical consideration of potential biases and use of sensitivity analyses to examine the robustness of the main findings.

3.1 Overview of the eight steps

The step-by-step guide to causal inference comprises eight distinct steps (Fig.  1 ) across the four concepts. As scientific inquiry and study design are iterative processes, the various steps may be completed in a different order than shown, and steps may be revisited.

A step-by-step guide for causal study design

Abbreviations: GEE: generalized estimating equations; IPC/TW: inverse probability of censoring/treatment weighting; ITR: individual treatment response; MSM: marginal structural model; TE: treatment effect

Please refer to the Supplemental Table for references providing more in-depth information.

1 Ensure that the exposure and outcome are well-defined based on literature and expert opinion.

2 More specifically, measures of association are not affected by issues such as confounding and selection bias because they do not intend to isolate and quantify a single causal pathway. However, information bias (e.g., variable misclassification) can negatively affect association estimates, and association estimates remain subject to random variability (and are hence reported with confidence intervals).

3 This list is not exhaustive; it focuses on frequently encountered biases.

4 To assess bias in a nonrandomized study following the target trial framework, use of the ROBINS-I tool is recommended ( https://www.bmj.com/content/355/bmj.i4919 ).

5 Only a selection of the most popular approaches is presented here. Other methods exist; e.g., g-computation and g-estimation for both time-invariant and time-varying analysis; instrumental variables; and doubly-robust estimation methods. There are also program evaluation methods (e.g., difference-in-differences, regression discontinuities) that can be applied to pharmacoepidemiologic questions. Conventional outcome regression analysis is not recommended for causal estimation due to issues determining covariate balance, correct model specification, and interpretability of effect estimates.

6 Online tools include, among others, an E-value calculator for unmeasured confounding ( https://www.evalue-calculator.com /) and the P95 outcome misclassification estimator ( http://apps.p-95.com/ISPE /).

3.2 Defining the Research question (step 1)

The process of designing a study begins with defining the research question. Research questions typically center on whether a causal relationship exists between an exposure and an outcome. This contrasts with associative questions, which, by their nature, do not require causal study design elements because they do not attempt to isolate a causal pathway from a single exposure to an outcome under study. It is important to note that the phrasing of the question itself should clarify whether an association or a causal relationship is of interest. The study question “Does statin use reduce the risk of future cardiovascular events?” is explicitly causal and requires that the study design addresses biases such as confounding. In contrast, the study question “Is statin use associated with a reduced risk of future cardiovascular events?” can be answered without control of confounding since the word “association” implies correlation. Too often, however, researchers use the word “association” to describe their findings when their methods were created to address explicitly causal questions (Hernán 2018 ). For example, a study that uses propensity score-based methods to balance risk factors between treatment groups is explicitly attempting to isolate a causal pathway by removing confounding factors. This is different from a study that intends only to measure an association. In fact, some journals may require that the word “association” be used when causal language would be more appropriate; however, this is beginning to change (Flanagin et al. 2024 ).

3.3 Defining the estimand (steps 2, 3, 4)

The estimand is the causal effect of research interest and is described in terms of required design elements: the target population for the counterfactual contrast, the kind of effect, and the effect/outcome measure.

In Step 2, the study team determines the target population of interest, which depends on the research question of interest. For example, we may want to estimate the effect of the treatment in the entire study population, i.e., the hypothetical contrast between all study patients taking the drug of interest versus all study patients taking the comparator (the average treatment effect; ATE). Other effects can be examined, including the average treatment effect in the treated or untreated (ATT or ATU).When covariate distributions are the same across the treated and untreated populations and there is no effect modification by covariates, these effects are generally the same (Wang et al. 2017 ). In RCTs, this occurs naturally due to randomization, but in non-randomized data, careful study design and statistical methods must be used to mitigate confounding bias.

In Step 3, the study team decides whether to measure the intention-to-treat (ITT), per-protocol, or as-treated effect. The ITT approach is also known as “first-treatment-carried-forward” in the observational literature (Lund et al. 2015 ). In trials, the ITT measures the effect of treatment assignment rather than the treatment itself, and in observational data the ITT can be conceptualized as measuring the effect of treatment as started . To compute the ITT effect from observational data, patients are placed into the exposure group corresponding to the treatment that they initiate, and treatment switching or discontinuation are purposely ignored in the analysis. Alternatively, a per-protocol effect can be measured from observational data by classifying patients according to the treatment that they initiated but censoring them when they stop, switch, or otherwise change treatment (Danaei et al. 2013 ; Yang et al. 2014 ). Finally, “as-treated” effects are estimated from observational data by classifying patients according to their actual treatment exposure during follow-up, for example by using multiple time windows to measure exposure changes (Danaei et al. 2013 ; Yang et al. 2014 ).

Step 4 is the final step in specifying the estimand in which the research team determines the effect measure of interest. Answering this question has two parts. First, the team must consider how the outcome of interest will be measured. Risks, rates, hazards, odds, and costs are common ways of measuring outcomes, but each measure may be best suited to a particular scenario. For example, risks assume patients across comparison groups have equal follow-up time, while rates allow for variable follow-up time (Rothman et al. 2008 ). Costs may be of interest in studies focused on economic outcomes, including as inputs to cost-effectiveness analyses. After deciding how the outcome will be measured, it is necessary to consider whether the resulting quantity will be compared across groups using a ratio or a difference. Ratios convey the effect of exposure in a way that is easy to understand, but they do not provide an estimate of how many patients will be affected. On the other hand, differences provide a clearer estimate of the potential public health impact of exposure; for example, by allowing the calculation of the number of patients that must be treated to cause or prevent one instance of the outcome of interest (Tripepi et al. 2007 ).

3.4 Identifying and mitigating biases (steps 5, 6, 7)

Observational, real-world studies can be subject to multiple potential sources of bias, which can be grouped into confounding, selection, measurement, and time-related biases (Prada-Ramallal et al. 2019 ).

In Step 5, as a practical first approach in developing strategies to address threats to causal inference, researchers should create a visual mapping of factors that may be related to the exposure, outcome, or both (also called a directed acyclic graph or DAG) (Pearl 1995 ). While creating a high-quality DAG can be challenging, guidance is increasingly available to facilitate the process (Ferguson et al. 2020 ; Gatto et al. 2022 ; Hernán and Robins 2020 ; Rodrigues et al. 2022 ; Sauer 2013 ). The types of inter-variable relationships depicted by DAGs include confounders, colliders, and mediators. Confounders are variables that affect both exposure and outcome, and it is necessary to control for them in order to isolate the causal pathway of interest. Colliders represent variables affected by two other variables, such as exposure and outcome (Griffith et al. 2020 ). Colliders should not be conditioned on since by doing so, the association between exposure and outcome will become distorted. Mediators are variables that are affected by the exposure and go on to affect the outcome. As such, mediators are on the causal pathway between exposure and outcome and should also not be conditioned on, otherwise a path between exposure and outcome will be closed and the total effect of the exposure on the outcome cannot be estimated. Mediation analysis is a separate type of analysis aiming to distinguish between direct and indirect (mediated) effects between exposure and outcome and may be applied in certain cases (Richiardi et al. 2013 ). Overall, the process of creating a DAG can create valuable insights about the nature of the hypothesized underlying data generating process and the biases that are likely to be encountered (Digitale et al. 2022 ). Finally, an extension to DAGs which incorporates counterfactual theory is available in the form of Single World Intervention Graphs (SWIGs) as described in a 2013 primer (Richardson and Robins 2013 ).

In Step 6, researchers comprehensively assess the possibility of different types of bias in their study, above and beyond what the creation of the DAG reveals. Many potential biases have been identified and summarized in the literature (Berger et al. 2017 ; Cox et al. 2009 ; European Medicines Agency 2023 ; Girman et al. 2014 ; Stuart et al. 2013 ; Velentgas et al. 2013 ). Every study can be subject to one or more biases, each of which can be addressed using one or more methods. The study team should thoroughly and explicitly identify all possible biases with consideration for the specifics of the available data and the nuances of the population and health care system(s) from which the data arise. Once the potential biases are identified and listed, the team can consider potential solutions using a variety of study design and analytic techniques.

In Step 7, the study team considers solutions to the biases identified in Step 6. “Target trial” thinking serves as the basis for many of these solutions by requiring researchers to consider how observational studies can be designed to ensure comparison groups are similar and produce valid inferences by emulating RCTs (Labrecque and Swanson 2017 ; Wang et al. 2023b ). Designing studies to include only new users of a drug and an active comparator group is one way of increasing the similarity of patients across both groups, particularly in terms of treatment history. Careful consideration must be paid to the specification of the time periods and their relationship to inclusion/exclusion criteria (Suissa and Dell’Aniello 2020 ). For instance, if a drug is used intermittently, a longer wash-out period is needed to ensure adequate capture of prior use in order to avoid bias (Riis et al. 2015 ). The study team should consider how to approach confounding adjustment, and whether both time-invariant and time-varying confounding may be present. Many potential biases exist, and many methods have been developed to address them in order to improve causal estimation from observational data. Many of these methods, such as propensity score estimation, can be enhanced by machine learning (Athey and Imbens 2019 ; Belthangady et al. 2021 ; Mai et al. 2022 ; Onasanya et al. 2024 ; Schuler and Rose 2017 ; Westreich et al. 2010 ). Machine learning has many potential applications in the causal inference discipline, and like other tools, must be used with careful planning and intentionality. To aid in the assessment of potential biases, especially time-related ones, and the development of a plan to address them, the study design should be visualized (Gatto et al. 2022 ; Schneeweiss et al. 2019 ). Additionally, we note the opportunity for collaboration across research disciplines (e.g., the application of difference-in-difference methods (Zhou et al. 2016 ) to the estimation of comparative drug effectiveness and safety).

3.5 Quality Control & sensitivity analyses (step 8)

Causal study design concludes with Step 8, which includes planning quality control and sensitivity analyses to improve the internal validity of the study. Quality control begins with reviewing study output for prima facie validity. Patient characteristics (e.g., distributions of age, sex, region) should align with expected values from the researchers’ intuition and the literature, and researchers should assess reasons for any discrepancies. Sensitivity analyses should be conducted to determine the robustness of study findings. Researchers can test the stability of study estimates using a different estimand or type of model than was used in the primary analysis. Sensitivity analysis estimates that are similar to those of the primary analysis might confirm that the primary analysis estimates are appropriate. The research team may be interested in how changes to study inclusion/exclusion criteria may affect study findings or wish to address uncertainties related to measuring the exposure or outcome in the administrative data by modifying the algorithms used to identify exposure or outcome (e.g., requiring hospitalization with a diagnosis code in a principal position rather than counting any claim with the diagnosis code in any position). As feasible, existing validation studies for the exposure and outcome should be referenced, or new validation efforts undertaken. The results of such validation studies can inform study estimates via quantitative bias analyses (Lanes and Beachler 2023 ). The study team may also consider biases arising from unmeasured confounding and plan quantitative bias analyses to explore how unmeasured confounding may impact estimates. Quantitative bias analysis can assess the directionality, magnitude, and uncertainty of errors arising from a variety of limitations (Brenner and Gefeller 1993 ; Lash et al. 2009 , 2014 ; Leahy et al. 2022 ).

3.6 Illustration using a previously published research study

In order to demonstrate how the guide can be used to plan a research study utilizing causal methods, we turn to a previously published study (Dondo et al. 2017 ) that assessed the causal relationship between the use of 𝛽-blockers and mortality after acute myocardial infarction in patients without heart failure or left ventricular systolic dysfunction. The investigators sought to answer a causal research question (Step 1), and so we proceed to Step 2. Use (or no use) of 𝛽-blockers was determined after discharge without taking into consideration discontinuation or future treatment changes (i.e., intention-to-treat). Considering treatment for whom (Step 3), both ATE and ATT were evaluated. Since survival was the primary outcome, an absolute difference in survival time was chosen as the effect measure (Step 4). While there was no explicit directed acyclic graph provided, the investigators specified a list of confounders.

Robust methodologies were established by consideration of possible sources of biases and addressing them using viable solutions (Steps 6 and 7). Table  1 offers a list of the identified potential biases and their corresponding solutions as implemented. For example, to minimize potential biases including prevalent-user bias and selection bias, the sample was restricted to patients with no previous use of 𝛽-blockers, no contraindication for 𝛽-blockers, and no prescription of loop diuretics. To improve balance across the comparator groups in terms of baseline confounders, i.e., those that could influence both exposure (𝛽-blocker use) and outcome (mortality), propensity score-based inverse probability of treatment weighting (IPTW) was employed. However, we noted that the baseline look-back period to assess measured covariates was not explicitly listed in the paper.

Quality control and sensitivity analysis (Step 8) is described extensively. The overlap of propensity score distributions between comparator groups was tested and confounder balance was assessed. Since observations in the tail-end of the propensity score distribution may violate the positivity assumption (Crump et al. 2009 ), a sensitivity analysis was conducted including only cases within 0.1 to 0.9 of the propensity score distribution. While not mentioned by the authors, the PS tails can be influenced by unmeasured confounders (Sturmer et al. 2021 ), and the findings were robust with and without trimming. An assessment of extreme IPTW weights, while not included, would further help increase confidence in the robustness of the analysis. An instrumental variable approach was employed to assess potential selection bias due to unmeasured confounding, using hospital rates of guideline-indicated prescribing as the instrument. Additionally, potential bias caused by missing data was attenuated through the use of multiple imputation, and separate models were built for complete cases only and imputed/complete cases.

4 Discussion

We have described a conceptual schema for designing observational real-world studies to estimate causal effects. The application of this schema to a previously published study illuminates the methodologic structure of the study, revealing how each structural element is related to a potential bias which it is meant to address. Real-world evidence is increasingly accepted by healthcare stakeholders, including the FDA (Concato and Corrigan-Curay 2022 ; Concato and ElZarrad 2022 ), and its use for comparative effectiveness and safety assessments requires appropriate causal study design; our guide is meant to facilitate this design process and complement existing, more specific, guidance.

Existing guidance for causal inference using observational data includes components that can be clearly mapped onto the schema that we have developed. For example, in 2009 Cox et al. described common sources of bias in observational data and recommended specific strategies to mitigate these biases, corresponding to steps 6–8 of our step-by-step guide (Cox et al. 2009 ). In 2013, the AHRQ emphasized development of the research question, corresponding to steps 1–4 of our guide, with additional chapters on study design, comparator selection, sensitivity analyses, and directed acyclic graphs which correspond to steps 7 and 5, respectively (Velentgas et al. 2013 ). Much of Girman et al.’s manuscript (Girman et al. 2014 ) corresponds with steps 1–4 of our guide, and the matter of equipoise and interpretability specifically correspond to steps 3 and 7–8. The current ENCePP guide on methodological standards in pharmacoepidemiology contains a section on formulating a meaningful research question, corresponding to step 1, and describes strategies to mitigate specific sources of bias, corresponding to steps 6–8 (European Medicines Agency 2023 ). Recent works by the FDA Sentinel Innovation Center (Desai et al. 2024 ) and the Joint Initiative for Causal Inference (Dang et al. 2023 ) provide more advanced exposition of many of the steps in our guide. The target trial framework contains guidance on developing seven components of the study protocol, including eligibility criteria, treatment strategies, assignment procedures, follow-up period, outcome, causal contrast of interest, and analysis plan (Hernán and Robins 2016 ). Our work places the target trial framework into a larger context illustrating its relationship with other important study planning considerations, including the creation of a directed acyclic graph and incorporation of prespecified sensitivity and quantitative bias analyses.

Ultimately, the feasibility of estimating causal effects relies on the capabilities of the available data. Real-world data sources are complex, and the investigator must carefully consider whether the data on hand are sufficient to answer the research question. For example, a study that relies solely on claims data for outcome ascertainment may suffer from outcome misclassification bias (Lanes and Beachler 2023 ). This bias can be addressed through medical record validation for a random subset of patients, followed by quantitative bias analysis (Lanes and Beachler 2023 ). If instead, the investigator wishes to apply a previously published, claims-based algorithm validated in a different database, they must carefully consider the transportability of that algorithm to their own study population. In this way, causal inference from real-world data requires the ability to think creatively and resourcefully about how various data sources and elements can be leveraged, with consideration for the strengths and limitations of each source. The heart of causal inference is in the pairing of humility and creativity: the humility to acknowledge what the data cannot do, and the creativity to address those limitations as best as one can at the time.

4.1 Limitations

As with any attempt to synthesize a broad array of information into a single, simplified schema, there are several limitations to our work. Space and useability constraints necessitated simplification of the complex source material and selections among many available methodologies, and information about the relative importance of each step is not currently included. Additionally, it is important to consider the context of our work. This step-by-step guide emphasizes analytic techniques (e.g., propensity scores) that are used most frequently within our own research environment and may not include less familiar study designs and analytic techniques. However, one strength of the guide is that additional designs and techniques or concepts can easily be incorporated into the existing schema. The benefit of a schema is that new information can be added and is more readily accessed due to its association with previously sorted information (Loveless 2022 ). It is also important to note that causal inference was approached as a broad overarching concept defined by the totality of the research, from start to finish, rather than focusing on a particular analytic technique, however we view this as a strength rather than a limitation.

Finally, the focus of this guide was on the methodologic aspects of study planning. As a result, we did not include steps for drafting or registering the study protocol in a public database or for communicating results. We strongly encourage researchers to register their study protocols and communicate their findings with transparency. A protocol template endorsed by ISPOR and ISPE for studies using real-world data to evaluate treatment effects is available (Wang et al. 2023a ). Additionally, the steps described above are intended to illustrate an order of thinking in the study planning process, and these steps are often iterative. The guide is not intended to reflect the order of study execution; specifically, quality control procedures and sensitivity analyses should also be formulated up-front at the protocol stage.

5 Conclusion

We outlined steps and described key conceptual issues of importance in designing real-world studies to answer causal questions, and created a visually appealing, user-friendly resource to help researchers clearly define and navigate these issues. We hope this guide serves to enhance the quality, and thus the impact, of real-world evidence.

Data availability

No datasets were generated or analysed during the current study.

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Hoffman, S.R., Gangan, N., Chen, X. et al. A step-by-step guide to causal study design using real-world data. Health Serv Outcomes Res Method (2024). https://doi.org/10.1007/s10742-024-00333-6

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• Coverlay : Present at the bottom; no coverlay on the top
• Class : IPC-6013 class 2
• Construction material : Pyralux (DuPont Kapton) AP7156E
• Signals : Traces on layer 2 with trace width of 4 mil and min trace spacing of 4 mil.
• Teardrop : Both internal and external pads on all signal nets must be tear-dropped
• Surface finish : ENIG
• This PCB stack-up is symmetrical, with 0.25 oz. copper on only layer 2.

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Flex pcb reverse engineering challenges and solutions.

The primary goal of the project was to reconstruct the flexible printed circuit to ensure solid connectivity between the LCD display and the main board.

Challenge #1: Reverse engineering the PCB to recreate Gerber files

One of the primary issues was the absence of Gerber files . These files are used to share and import graphical information such as board outlines, mechanical drawings, component footprints, and other design elements.

Without the PCB design files, extracting precise dimensions of pads, pitch, and cutouts became more complex. These details are essential for ensuring compatibility of the flex board with the other sections of the device.

Solution: Used advanced measuring instruments to assess layout properties

Our design engineers measured the required dimensions using calipers and a microscope to ensure accuracy. We also employed reticles when necessary to further enhance precision. This approach allowed us to gauge the board’s width, length, and other geometric attributes.

We communicated the measured values with the client and ensured the copper feature perfectly met their requirements.

If you’re in the same crisis wherein you don’t have the design files but have the physical board with you, partner with us to get the design files recreated and new boards manufactured.

Book a meeting with our design expert now .

Challenge#2: Gauging pad sizes, alignment, and pitch for seamless connectivity

Another critical aspect was aligning the connection pads of the flex PCB with the LCD and the main rigid circuit board. This alignment was pivotal to ensure good connectivity in the client’s device.

Solution: Recreated connection pads through inspection

We evaluated the schematic drawing of the LCD to determine the connection pad size and pitch. This analysis helped us understand the flex PCB pad size requirements on the display side. Using this data, we created footprints for the connection pads on the LCD end.

To create pads for the rigid board region, we analyzed the connection pads on the flex PCB (physical board). This involved precise measurement of pad size, pitch, and position using advanced instruments like calipers and microscopes. Based on this, we created custom footprints to ensure the connection pads’ alignment.

For more on pad design, see what is a pad in PCB design?

Sierra Circuits fabricates and assembles high quality FPCs right here in the United States. See our flex and rigid-flex PCB services to learn more.

Challenge #3: Routing 6 mil traces in a limited space

Due to the compact nature of this flex PCB, routing the connections was challenging. We had to optimize the traces to maintain signal integrity .

Solution: Optimized the trace width for effective signal transmission

Initially, we routed with a trace width of 6 mil. This choice was based on the initial assessment of the design requirements. As the project advanced, we realized that routing 6 mil traces was not feasible as it could lead to EMI.

We decided to reduce the trace width and spacing to 4 mil to accommodate all the traces within the limited space. Traces were routed in a curved path from the rigid PCB side to the LCD side.

For more on flex PCB routing, see section 3 in flex PCB design guidelines part 2: optimizing layout for manufacturing .

PCB DESIGN TOOL

Trace width, current capacity and temperature rise calculator.

Key takeaways:

• Successfully reverse-engineered a flex PCB to generate Gerber files using measuring equipment like calipers, microscopes, and reticles.
• Collaborating closely with the client and utilizing the LCD schematic drawings, we recreated accurate footprints and ensured solid connectivity.
• By optimizing trace width and spacing, we maintained signal integrity while accommodating all necessary connections.

The flex PCB reverse engineering project for the LCD interface was multifaceted and required meticulous attention to detail. Despite the challenges posed by the absence of original design files, the need for precise alignment, and routing in a compact layout, our team successfully redesigned the flexible printed circuit and ensured it aligned perfectly with the client’s specifications (physical board).

Need assistance in designing your flex and rigid-flex circuit board? Post your questions on our PCB forum, SierraConnect. Our design experts will answer them.

Check out our design case studies:  

• Designing loose-leaf rigid-flex PCB stack-up for enhanced flexibility
• Resolving EMI and PCB routing issues in a medical optical scanner
• Designing microcontroller and functional PCBs with an antenna
• Microcontroller and BGA in rigid-flex PCBs
• Designing an HDI board with 0.4 and 0.65 mm BGAs

Related Blogs

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Combining lightness and stiffness through composite-reinforced additive manufacturing in the yacht industry: case study analysis and application on large functional components.

1. Introduction

2. materials and methods: description of the technology used, 2.1. the robot, 2.2. the strategic approach, 2.3. the software, 2.4. materials, 3. results of case studies, 3.1. case study 1: 3d-printed fibreglass structural panels, 3.1.1. objective, 3.1.2. methodology.

• Three-point bending tests were performed following ASTM C393 standards on scaled-down test specimens (250 × 100 mm), involving three sets of specimens: (a) two samples derived from the Type B balsa sandwich panel, (b) two 3D-printed ribs vacuum-bag-laminated with polyester resin and glass fibre, and (c) two 3D-printed ribs vacuum-bag-laminated with epoxy resin and glass fibre;
• Finite element method (FEM) models were calibrated based on the data obtained from the tests in step 1, establishing the engineering constants for both the balsa core of the balsa sandwich panels and the thermoplastic core of the prototype panels;
• FEM simulations of a large-scale three-point bending test were conducted on the Type B balsa sandwich panel (1150 × 565 × 47 mm), and FEM simulations were performed to design a prototype panel of comparable size and stiffness (1150 × 565 × 85 mm);
• Two composite panels with thermoplastic cores (1150 × 565 × 85 mm) were manufactured, vacuum-bag-laminated with polyester resin and glass fibre, and then dispatched to the balsa sandwich panel testing laboratory;
• A large-scale three-point bending test was carried out on the Type B balsa sandwich panel (1150 × 565 × 47 mm), the FEM simulation results from step 3 were validated, and the overall stiffness of the balsa sandwich panels was redefined based on the test’s outcomes;
• The thickness of the prototype panels was reduced to 78 mm to achieve the appropriate stiffness, two 1150 × 565 × 78 mm composite panels were produced (vacuum-bag-laminated with polyester resin and glass fibre), a large-scale three-point bending test was conducted on these newly optimised panels, and the accuracy of the FEM results from step 3 was confirmed.

3.1.3. Test Findings and FEM Analysis for Small Specimens (Steps 1 and 2)

• Type 1. Polyester resin and glass fibre via a two-step vacuum-bag lamination process;
• Type 2. Epoxy resin and glass fibre via a single-step vacuum-bag lamination.

3.1.4. Test Results and FEM Modelling for Large Panels (Steps 5 and 6)

3.1.5. final product outcome.

• Stiffness comparable to that of conventional panels;
• Approximately 10% lighter than the reference panels (about 25 kg/m 2 compared to 27.5 kg/m 2 );
• Ultimate strength about 30% lower than that of the reference panels.

3.2. Case Study 2: RIB Windshield Design

3.2.1. objective, 3.2.2. methodology.

• Topological optimisation. The design of the organic structure included a division into three segments. This design focuses on topological optimisation, ensuring the structure is ergonomic and fits seamlessly with the boat’s existing console. The design incorporates irregular and interconnected tubular forms, integrating carbon fibre for strength and lightness.
• Milling of joints and eliminating support structures. The segments are designed with joints that allow them to fit together seamlessly (snap fit). These joints are milled for an optimal fit. The design process also eliminates the need for additional support flaps, which are standard in traditional AM methods.
• Application of additional fixation to base. At the end of the printing process, additional fixation to the base was applied using thermoplastic glue. Subsequently, the piece was milled with a 1 mm-deep carving at each stage while maintaining a 10 mm connection to preserve the stability and integrity of the part. These connections were manually removed in a subsequent phase.
• Preparation for single-element assembly ( Figure 18 ). Although the structure is printed in three separate pieces, it is designed to be easily assembled into a single, cohesive unit. This modular approach allows for efficient printing and assembly.
• Focus on innovative geometries. The design involves innovative geometries that enhance the aesthetic appeal and contribute to the structure’s aerodynamic efficiency and lightness.
• Three-dimensional printing process. During printing, particular attention is given to support structures. These supports ensure stability during printing while being easy to remove afterwards, contributing to the final product’s overall lightness and clean finish.

3.2.3. Post-Printing Processes

• Lamination from the inside. As described above, the lamination step adds extra strength and weather resistance to the printed parts. The process involved inserting pre-impregnated carbon fibre sleeves around a tubular bag for internal laminating. Then, once inserted into the cavity using a probe, the sleeves were compacted against the 3D-printed part by inflating the sleeves to a pressure of 100 kPa.
• Painting. The structure was painted, likely with marine-grade paint, to match the boat’s aesthetics and provide additional protection.
• Assembly. The final step involved assembling the three printed parts into a single structure, achieving a seamless fit with the existing boat console.
• Integration with the boat. The newly printed windshield was then integrated with the boat, protecting the elements without compromising style or aerodynamics.

3.2.4. Final Product Outcome

3.3. case study 3: hardtop of 13 m rib, 3.3.1. objective, 3.3.2. methodology.

• Design optimisation. The hardtop was designed with careful consideration of the boat’s specifications, particularly its curved and sinuous shape, to achieve seamless integration.
• Segmentation and custom element printing. The complex design was segmented into manageable parts for efficient 3D printing and assembly. The segmentation of parts is visible in Figure 20 .
• Incorporating an iso-grid system. A patented iso-grid system was utilised to enhance structural integrity and stiffness, ensuring that the final product was lightweight yet robust.
• Assembly system integration. These segments were assembled into one cohesive unit, wrapped with fibreglass, and then sanded and faired.

3.3.3. Final Product Outcome

4. discussion.

• Durability assessment. The windshield demonstrated its structural integrity under stress, such as strong waves and wind pressure.
• Performance analysis. Since the windshield was not compromised despite the rough testing conditions, qualities such as aerodynamics and stability at high speeds of the design were validated.
• Shielding verification. The windshield provided a secure boating experience since it effectively protected the boat owner from elements such as splashing water and direct sunlight.
• Longevity testing. The fact that the part was tested for an entire summer season demonstrated its ability to withstand prolonged exposure to various environmental factors, such as salt water, UV radiation, and temperature fluctuations.

5. Conclusions

Author contributions, data availability statement, conflicts of interest.

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Share and Cite

Belvisi, F.; Piccioni, M.; Ratti, A. Combining Lightness and Stiffness through Composite-Reinforced Additive Manufacturing in the Yacht Industry: Case Study Analysis and Application on Large Functional Components. J. Mar. Sci. Eng. 2024 , 12 , 918. https://doi.org/10.3390/jmse12060918

Belvisi F, Piccioni M, Ratti A. Combining Lightness and Stiffness through Composite-Reinforced Additive Manufacturing in the Yacht Industry: Case Study Analysis and Application on Large Functional Components. Journal of Marine Science and Engineering . 2024; 12(6):918. https://doi.org/10.3390/jmse12060918

Belvisi, Francesco, Massimo Piccioni, and Andrea Ratti. 2024. "Combining Lightness and Stiffness through Composite-Reinforced Additive Manufacturing in the Yacht Industry: Case Study Analysis and Application on Large Functional Components" Journal of Marine Science and Engineering 12, no. 6: 918. https://doi.org/10.3390/jmse12060918

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• DOI: 10.4271/2024-01-2948
• Corpus ID: 270449995

Acoustic VS Reliability. Case Study of Automotive Components Undergoing Vibration Endurance Tests

• M. Bonato , S. Bennouna , Tudor Ravineala
• Published in SAE technical paper series 12 June 2024
• Engineering, Materials Science

4 References

Research on the safety assessment of the brushless dc motor based on the gray model, nonlinear iterative optimization process for multichannel remote parameter control, automotive components fatigue and durability testing with flexible vibration testing table, the effect of fixture on the testing accuracy in the spindle-coupled road simulation test, related papers.

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