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Best Careers for Problem Solving: Top Opportunities for Critical Thinkers

Problem-solving is a highly sought-after skill in today’s job market, as it plays a critical role in finding solutions to complex problems and driving innovation across various industries. Whether it’s science, technology, education, or healthcare, professionals with a knack for identifying issues and developing effective strategies to address them are invaluable assets in any organization. By pursuing a career that aligns with their natural strengths, individuals with strong problem-solving skills can have a fulfilling and successful career while making a significant impact in their chosen field.

To effectively navigate and excel in these careers, professionals must be able to adapt their thinking approach, utilize various methods and tools, and stay current with education and training opportunities. By having a solid foundation in problem-solving skills, an individual allows themselves to access a wide array of specific careers that not only demand these abilities but also provide a sense of accomplishment and satisfaction. In various industries, management and decision-making skills play an essential role in maximizing problem-solving capabilities and ensuring sustainable growth.

Key Takeaways

• Problem-solving skills are vital in various industries and can lead to fulfilling and successful careers.
• Continual education and training in problem-solving are crucial for personal growth and professional success in these fields.
• Management and decision-making skills play a significant role in maximizing one’s problem-solving capabilities and success in careers for problem solvers.

Understanding Problem Solving

Problem solving is a critical skill in many careers, as it involves the ability to identify, analyze, and resolve issues or challenges that one may encounter in their work. Problem-solving skills are closely related to analytical skills and analytical thinking, both of which involve breaking down complex information into simpler, more manageable components. This process often includes brainstorming, creativity, teamwork, and solid decision-making abilities.

In many job roles, employees are expected to exhibit strong problem-solving skills, as they contribute significantly to the company’s overall success. These skills enable them to tackle various challenges and develop innovative solutions. One key aspect of problem solving is the ability to think critically in order to assess the situation and determine the best course of action. This may involve weighing the pros and cons of different options, understanding the risks involved, and making a decision that will yield the best possible outcome.

Brainstorming, an essential component of problem-solving, involves generating multiple ideas in response to a given issue. This requires a high level of creativity and often benefits from collaboration with coworkers or team members. Through open and honest communication, team members can harness their collective creative power to explore a wider range of possibilities and potential solutions.

Strong problem solvers also exhibit flexibility in their thinking. They are open to various perspectives and approaches, and can adapt their strategies based on new information or changes in circumstances. This level of adaptability is essential for navigating the rapidly evolving workspaces of today, where new challenges continually emerge.

Moreover, effective problem solving often involves collaboration and teamwork. Working together with others enables individuals to leverage diverse skills and perspectives, which can lead to more well-rounded and innovative solutions. By embracing collaboration, professionals can also foster a productive work environment that encourages open communication, mutual respect, and shared responsibility for achieving successful outcomes.

In summary, problem-solving skills are crucial for success in many careers, and involve a range of abilities, including analytical thinking, brainstorming, creativity, teamwork, and decision-making. A strong problem solver is adaptive, open to new perspectives, and capable of working effectively with others, all of which contribute to their ability to navigate complex challenges and find viable solutions.

Role of Problem Solving in Careers

Problem solving is a crucial skill across a wide array of careers, as it enables professionals to tackle challenges, enhance efficiency, and drive innovation. Various occupations require a strong foundation in problem solving, and individuals who excel in this area enjoy a more successful and fulfilling work life.

Careers in actuarial science demand a keen ability to analyze data and develop models to predict future events. Actuaries play a significant role in the insurance and finance industries, where they help businesses navigate complex risk management scenarios. This occupation combines strong problem-solving, mathematical, and statistical skills, making it ideal for individuals who are critical thinkers and possess quantitative aptitude.

Another career that values problem-solving expertise is that of a judge . Judges are responsible for interpreting laws, assessing evidence presented in trials, and making impartial decisions. They use their problem-solving abilities to navigate complex legal disputes and ensure a just outcome for all parties involved.

In the field of computer science , problem-solving skills are critical to success. This includes roles such as software developers, who are responsible for designing and coding computer programs, as well as project managers, who oversee the development process. These individuals use their problem-solving abilities to troubleshoot issues, optimize system performance, and create innovative solutions to meet client needs.

Executives and chief executives are also required to possess strong problem-solving capabilities. As leaders of organizations, they face various challenges, from managing resources and personnel to developing strategic plans for growth. With excellent problem-solving skills, executives can make well-informed decisions, successfully manage crises, and foster a culture of continuous improvement.

Professionals in other fields, such as accounting , chemistry , law , radiology , financial analysis , and education administration , also depend on problem-solving skills to excel in their roles. Whether they are diagnosing medical conditions, crafting legal arguments, or managing budgets, these individuals apply critical thinking and problem-solving techniques to navigate complex situations and achieve success.

Several other careers, including respiratory therapy technicians , social and community-service managers , magistrates , ophthalmologists , anesthesiologists , detectives , statisticians , and air traffic controllers , require problem-solving as a core competency. In each of these professions, individuals rely on their critical thinking skills and practical problem-solving approach to address challenges effectively.

In conclusion, problem-solving is an essential element for success across various careers and industries. Professionals with strong problem-solving abilities can contribute positively to their organizations, innovate solutions, and drive growth.

Problem Solving in Science and Mathematics

In the realm of science and mathematics, problem solvers are in high demand. Professionals in this field typically possess strong analytical and critical thinking skills. They are adept at finding solutions to complex problems and overcoming challenges.

Engineering is one such career path that emphasizes problem solving. Engineers design, build, and maintain structures, systems, and devices to solve real-world issues. They apply mathematical and scientific principles to their work, and their goal is to improve the quality and efficiency of products, systems, and services. This field includes various branches, such as civil, electrical, and mechanical engineering, providing a diverse range of opportunities for problem solvers.

Mathematics is another field where problem-solving skills are highly valued. Careers in mathematics demand strong logical and analytical abilities to solve complex equations and models. Actuaries, for example, focus on assessing risk and uncertainty in various financial contexts. They evaluate the potential outcomes of different scenarios and make data-driven decisions to minimize risks. This profession is ideal for those who enjoy tackling challenges, and combining mathematical and statistical knowledge with practical applications.

The sciences offer multiple avenues for problem solvers, with chemists being particularly notable in this regard. Chemists conduct research and experimentation to develop new substances and materials, find solutions to environmental problems, and improve existing products. Their work involves analyzing data, synthesizing compounds, and assessing chemical reactions. These professionals often collaborate with colleagues from other disciplines, combining their expertise to address complex issues.

Overall, careers in science, engineering, and mathematics are ideally suited for individuals who enjoy problem solving. These fields offer a wide range of opportunities for critical thinkers to apply their skills and contribute to advancements in various industries. By pursuing a career in any of these domains, problem solvers can combine their passions with their professional aspirations, making a meaningful impact in the world around them.

Methods and Tools for Problem Solving

Effective problem-solving is a highly sought-after skill in today’s job market. Employees with strong problem-solving skills tend to be more productive, creative, and capable of working well in teams. There are several methods and tools available to help individuals and teams develop their problem-solving abilities and tackle complex issues.

The first step in any problem-solving process is to accurately define the problem. This involves gathering and analyzing information to identify the root cause of the issue. Once the problem is clearly defined, the next step is to approach it using various strategies and techniques.

Brainstorming is a popular technique for generating ideas and uncovering potential solutions. It encourages creativity by allowing individuals to freely share their thoughts and ideas without judgement. It is important for teams to create a comfortable environment where everyone feels encouraged to contribute.

For a more structured approach, consider using the “Six Thinking Hats” method. This technique, developed by Dr. Edward de Bono, encourages participants to consider various perspectives by wearing different “hats.” Each hat represents a distinct mode of thinking, such as analytical, creative, or emotional thinking. By exploring the problem from multiple angles, the team can develop a more comprehensive understanding and devise effective solutions.

In situations where data analysis is crucial, tools like root cause analysis, Pareto charts, or fishbone diagrams can be helpful. These tools allow teams to systematically analyze data and identify trends, patterns, or anomalies that may contribute to the problem.

Training is essential in developing strong problem-solving skills. Regularly investing in workshops, seminars, or online courses can help individuals stay up-to-date with the latest problem-solving strategies and tools. Additionally, encouraging a culture of learning and collaboration in the workplace can lead to more efficient problem-solving and a stronger team dynamic.

To conclude, there are numerous methods and tools available for problem-solving. The key is to identify the most appropriate strategy for the problem at hand, combining creativity with analytical thinking. With proper training and a collaborative mindset, individuals and teams can greatly enhance their problem-solving abilities, making them valuable assets in any workplace.

Significance of Education and Training

The significance of education and training in the realm of problem-solving careers cannot be overstated. Pursuing a career in this field generally requires a solid academic foundation along with specialized training to hone one’s skills. Educational administrators, for example, play a crucial role in shaping the education system and addressing issues related to equity and quality of education. 1

Education and training can be viewed as a fundamental stepping-stone in preparing individuals for a successful career in problem-solving. Academic backgrounds ranging from engineering and mathematics to social sciences and management provide diverse perspectives and tools for solving complex real-world problems. Furthermore, specialized training equips individuals with practical knowledge and technical expertise, making them more effective problem solvers in their respective fields.

The US Department of Labor highlights the importance of education and training in problem-solving careers by stating that higher-level positions often demand a stronger academic background, along with specialized training and certifications. 2 This demonstrates the correlation between proper education, training, and career success in problem-solving-based fields.

In conclusion, the importance of education and training in problem-solving careers should not be overlooked. A strong academic background, combined with practical training and experience, enables individuals to thrive in their chosen fields. Educational administrators and other key stakeholders play an essential role in shaping the education system and ensuring equitable access to valuable resources and training opportunities.

Using Occupational Information for Career Guidance

When seeking the best careers for problem-solving, one valuable resource is the Occupational Information Network (O*NET) . O*NET is a comprehensive database created by the US Department of Labor that compiles detailed information on hundreds of occupations. This network assists individuals in making informed decisions about their career paths based on their problem-solving skills and interests.

The O*NET database contains information on various aspects of each occupation, including required skills, knowledge, abilities, and job tasks. By utilizing this information, individuals can match their strengths in critical thinking, analysis, and creativity to suitable career opportunities.

Some of the careers for problem solvers identified on O*NET include positions in engineering, information technology, and the sciences. However, it’s important to recognize that there is a wide range of occupations that require two years or less of training and still utilize problem-solving skills, such as construction carpenters, computer user support specialists, and environmental engineering technicians.

While exploring O*NET, users can also examine related occupations and industries, providing further insight into potential career paths. By evaluating various aspects of each occupation and considering the required education and training, individuals can make informed decisions about pursuing a career that aligns with their problem-solving abilities.

Remember to use the O*NET database as a starting point for career guidance. It’s essential to do additional research, gather information from professionals working in the field, and consider personal preferences and goals when deciding on the best career path. Making use of the Occupational Information Network can lead to a fulfilling career that harnesses one’s natural problem-solving skills and abilities.

Specific Careers for Problem Solvers

If you have a knack for solving complicated issues and enjoy finding solutions to challenging tasks, then a career in problem-solving could be the ideal path for you. There are numerous professions that focus on analytical thinking and technical expertise, offering unique and exciting opportunities for those who thrive in such environments. Here, we will discuss some of the best careers for problem solvers across various fields.

Actuaries , for instance, are tasked with assessing and analyzing financial risks for insurance companies, and making data-driven decisions based on their calculations. Actuaries utilize their analytical skills and statistical knowledge on a daily basis, making it a natural fit for problem solvers.

In the legal realm, both judges and lawyers play critical roles in addressing complex disputes and resolving conflicts. Judges are responsible for impartially interpreting the law, while lawyers work to resolve their clients’ legal issues by navigating through intricate laws and regulations. Both professions demand strong analytical thinking and problem-solving abilities.

Computer science is another field where problem-solving skills are highly valued. Computer scientists develop algorithms, build software, and tackle challenges in artificial intelligence and machine learning. Similarly, software developers combine their technical expertise with creativity to design and create innovative solutions for various problems.

Other careers in the science field, such as chemists and statisticians , also involve problem-solving skills as they conduct research, analyze data, and develop models. Radiologists – who interpret medical imagery and diagnose diseases – and neurologists – who diagnose and treat neurological disorders – are examples of problem-solving careers in the medical field.

Financial analysts and accountants are essential in the world of business, as they are responsible for analyzing financial data and providing valuable advice on how to allocate resources and make sound decisions. Strong analytical skills are crucial for these roles.

Careers such as detective and air traffic controller involve keeping people safe by applying problem-solving abilities in high-stress situations. Detectives piece together clues and analyze evidence to resolve crimes, whereas air traffic controllers manage flight routes and prevent the likelihood of collisions.

In the realm of management, project managers and logistics managers tackle complex challenges by organizing resources, managing timelines, and ensuring smooth coordination of operations. Successful management professionals exhibit strong problem-solving skills, which are essential in navigating various scenarios and achieving goals.

Finally, chief executives are responsible for making high-level decisions for their organizations. They must have a strong grasp on the business landscape, innovative ideas, and excellent problem-solving abilities to lead their companies successfully through uncertain times.

It’s evident that there’s no shortage of problem-solving careers spanning a wide array of industries. Those with natural analytical thinking and a passion for resolving challenges will likely excel in these professions and find a fulfilling career path.

Importance of Management and Decision-Making Skills

In today’s competitive business world, management and decision-making skills play a crucial role in the success of an organization. For professionals like chief executives and project managers, these skills are essential to effectively handle various situations and challenges that arise in the workplace.

One of the primary responsibilities of managers and executives is making decisions . They need to determine the best course of action to achieve the organization’s objectives while considering various factors such as resources, constraints, and uncertainties. By making well-informed decisions, they can drive innovation, productivity, and growth.

In the context of project management , problem-solving and decision-making are intertwined. Project managers are responsible for planning, executing, and closing projects, which requires assessing risks, allocating resources, and addressing unexpected challenges. Effective problem-solving enables them to find creative solutions and make timely decisions that can positively impact the project’s outcome.

Moreover, decision-making in management often involves collaboration and teamwork. Managers need to communicate their vision and goals effectively, listen to inputs from team members, and be open to different perspectives and ideas . By fostering a collaborative environment, they can harness the collective intelligence of the team and achieve better results.

In conclusion, management and decision-making skills are essential in a variety of career paths, including chief executives and project managers. These professionals must demonstrate the ability to navigate complex situations, make well-informed choices, and collaborate effectively with their teams. By cultivating these skills, individuals can become successful leaders who drive positive change and growth in their organizations.

• https://link.springer.com/article/10.1007/s10833-021-09437-z ↩
• https://www.bls.gov/careeroutlook/2014/spring/art02.pdf ↩

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The 20 best jobs for people who love to solve problems

Some people are natural-born problem solvers. Others develop the skill over time. Either way, there are several jobs that are perfect for this group of people, where day-to-day tasks involve tackling information and problems head-on to devise solutions.

We filtered through data from the Occupational Information Network (O*NET) , a US Department of Labor database that compiles detailed information on hundreds of jobs, to find 20 that place high importance on "making decisions and solving problems ." We also checked out the average annual salary and  projected percent change in employment from 2014 to 2024  for each job on the US Bureau of Labor Statistics (BLS) website .

O*NET judges how important " a nalyzing information and evaluating results to choose the best solution and solve problems " is in any job, assigning each a score between one and 100. Positions that involve more problem solving, like  physician assistants and chief executives,  rank higher — while jobs that don't require much problem solving, like tour guide and waiter, rank lower.

Check out the 20 best jobs for problem solvers below:

No. 20. Hospitalist

Average annual salary (2015): $197,700*

Problem-solving importance level:  93

What they do: Provide inpatient care, including medications and treatments in intensive-care units, medical wards, rehabilitation facilities, and nursing homes.

Education requirements:  Bachelor's and master's degrees, followed by a PhD or an MD

Projected growth through 2024:  14%

*BLS includes this occupation under "Physicians and Surgeons, All Other."

No. 19. Administrative law judge, adjudicator, or hearing officer

Average annual salary (2015):  $93,140

What they do:  Conduct hearings to review claims and determine liability for government-related matters and programs. 

Education requirements:  Bachelor's and master's degrees, usually followed by a JD.

Projected growth through 2024: -1%

No. 18. Obstetrician or gynecologist

Average annual salary (2015):  $222,400

What they do:  Provide medical care to women during pregnancy and childbirth. 

Education requirements:  Bachelor's and master's degrees, followed by an MD.

Projected growth through 2024: 14%

No. 17. Education administrator, elementary and secondary school

Average annual salary (2015):  $92,940

What they do:  Typically referred to as elementary- or secondary-school principals whose job is to enforce discipline and attendance policies for students and teachers.

Education requirements:  Bachelor's and master's degrees, sometimes followed by a PhD.

Projected growth through 2024: 6%

No. 16. Midwife

Average annual salary (2015):  $93,610

What they do:  Provide prenatal care to mothers and assist with childbirth and infant care.

Education requirements:  Bachelor's degree, and master's degree as an advanced-practice registered nurse (APRN).

Projected growth through 2024: 31%

No. 15. Actuary

Average annual salary (2015):  $110,560

What they do:  Analyze statistical data regarding mortality, accident, sickness, and disability to predict the probability of future risk and liability.

Education requirements:  Bachelor's degree and must pass a series of certified exams.

Projected growth through 2024: 18%

No. 14. Respiratory therapy technician

Average annual salary (2015):  $49,720

Problem-solving importance level:  94

What they do:  Work with patients in need of respiratory care in emergency rooms, neonatal or pediatric intensive care, or surgical-intensive care.

Education requirements:  Most jobs in this area require vocational-school training.

Projected growth through 2024: 12%

No. 13. Social and community-service manager

Average annual salary (2015):  $69,430

What they do: Plan, direct, coordinate, and oversee social-service or community-outreach programs and organizations. Includes job titles like social worker and adoption-services manager.

Education requirements:  Bachelor's degree, sometimes a master's degree.

Projected growth through 2024: 10%

No. 12. Preventive-medicine physician

Average annual salary (2015):  $197,700*

What they do:  Assist and aid nurses, physicians, or statisticians in the prevention of disease, injury, or death.

Education requirements:  Bachelor's and master's degrees, followed by a PhD or an MD.

*BLS includes this occupation under Physicians and Surgeons, All Other.

No. 11. Physician assistant

Average annual salary (2015):  $99,270

What they do:  Assist physicians by conducting patient physicals, treatment, and counseling.

Education requirements: Bachelor's and master's degrees.

Projected growth through 2024: 30%

No. 10. Chief executive

Average annual salary (2015):  $185,850

Problem solving importance level:  94

What they do:  Provide overall direction and implement policies of a company. Typical job titles include chief executive officer, chief operating officer, and executive vice president.

Education requirements:  Bachelor's and master's degrees.

No. 9. Judge, magistrate judge, or magistrate

Average annual salary (2015):  $116,100

What they do:  Preside over a court of law with the ability to sentence defendants in criminal cases and determine defendant liability in civil cases. May also perform wedding ceremonies.

Education requirements:  Bachelor's and master's degrees, followed by a JD.

No. 8. Ophthalmologist

Problem-solving importance level:  95

What they do:  Conduct eye exams and vision correction, like optometrists, but are also trained to perform eye surgery, including cataracts and glaucoma.

No. 7. Anesthesiologist

Average annual salary (2015):  $250,100

What they do:  Physicians who administer a sedative drug called  anesthesia before surgery, and monitor patients during and after surgery.

Projected growth through 2024: 14%*

*BLS includes this figure under "Physicians and Surgeons, All Other."

No. 6. Air-traffic controller

Average annual salary (2015):  $118,740

Problem-solving importance level:  96

What they do:  Control, authorize, and regulate airplane traffic at and in between airports.

Education requirements:  Bachelor's degree or work experience totaling three years, in addition to exams and a Federal Aviation Administration academy course.

Projected growth through 2024: -9%

No. 5. Nurse anesthetist

Average annual salary (2015):  $160,250

Problem-solving importance level:  97

What they do:  A dminister  anesthesia, monitor patient vital signs, and oversee patient recovery after surgery.

No. 4. Radiologist

Average annual salary (2015):  $197,700*

Problem-solving importance level:  98

What they do:  Examine and interpret the results of a patient x-ray and communicate diagnostic information regarding diseases or disorders to patients and physicians.

*BLS includes this occupation under "Physicians and Surgeons, All Other.

No. 3. Neurologist

Average annual salary (2015):  $197,700*

What they do:  Physicians who diagnose, treat, and help prevent diseases and disorders of the brain and central-nervous system.

No. 2. Sports-medicine physician

Average annual salary (2015): $197,700*

What they do: Diagnose, treat, and help prevent sport-related injuries in athletes.

Education requirements: Bachelor's and master's degrees, follow by PhD or an MD.

Projected growth through 2024:  14%*

No. 1. Government-property inspector or investigator

Average annual salary (2015): $55,100*

Problem-solving importance level: 100

What they do:  Inspect government property to ensure that things are in order with contract agreements and government regulations.

Projected growth through 2024:  8%

*BLS includes this occupation under "Construction and Building Inspectors (state government)."

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Five Steps To Create a Problem-Solving Process (Plus Tips!)

8 min read · Updated on August 31, 2023

Conquering workplace challenges fuses strategy and art

Sometimes, it can seem that obstacles are as prevalent as opportunities. When you're good at solving problems, though, you have the power to navigate issues with relative ease. In fact, problem solving is more than a skill - it's a tool that you can use to fuel career growth and success. 

As an effective problem solver, you use innovative thinking, demonstrate leadership, and build resilience and confidence. Often, the people you work with come to trust that you're the person to go to when there's a challenge. This could be just the stepping stone you need to move into a leadership role . 

Of course, problems range in complexity depending on your industry. But by having a five-step problem-solving process in place, you can enhance both efficiency and effectiveness. In this article, we'll explore tips to help you master the skill, strategy, and art of problem solving.

Identify, analyze, resolve, execute, evaluate

What's the definition of problem solving? It's quite simple. You have to come up with solutions to challenges or issues. 

The first step to fixing any problem is recognizing that there is one. Then the trick is to engage with each step of the problem-solving process to incorporate analytical thinking , adaptability, and collaboration skills to build a framework for addressing challenges and driving positive outcomes. 

Step 1: Identify

Identifying the problem may be simple, or it could be a detailed cognitive process that breaks the issue into manageable components. Either way, what you do during the identify step of the problem-solving process sets the stage for the next steps in problem solving. 

Step 2: Analyze

Consider underlying factors and devise strategies. Here's where the art part of your problem-solving strategy becomes important. As you gather details about the problem, employ critical thinking to uncover the root causes and potential implications. 

Step 3: Resolve

Once you have a thorough understanding of the issue, it's time to get creative. Develop some reasonable solutions that are aligned with the capabilities of your team and the mission, vision, and values of your company. Your problem-solving method could involve any one of the following - or even a combination of several:

Encourage your team to learn new technologies

Reallocate some resources

Restructure organizational elements

Draft new operating procedures

Implement brainstorming sessions

Develop metrics 

Step 4: Execute

After you've outlined the solutions and decided which ones you think will resolve the problem, it's time to put them into place. The execution phase is the bridge between theory and practice. 

Translate the solutions into actionable steps that produce tangible results

Clearly communicate the actionable steps to the relevant stakeholders - your team, colleagues, or managers

Delegate tasks based on team member acumen

Empower those you delegate tasks to by fostering a sense of ownership

Track the progress of your solutions

Overcome challenges, including unforeseen obstacles and stakeholder resistance

Step 5: Evaluate

Just because you think you solved the problem doesn't mean you actually did. It's critical to double-check your work and make sure there are no hiccups. Here's a list of 10 evaluative questions you can work through, to ensure that your problem-solving solutions were impactful:

Did the solutions effectively address the root cause of the problem?

Do you see the desired results? 

What impact can you see on your team or the company?

Has there been a noticeable enhancement in efficiency, productivity, or overall performance?

Have any unintended consequences or new challenges arisen as a result of the implemented solution?

Can the solution be sustained in the long term, or is it a short-term fix?

Have stakeholders, such as team members or customers, reported positive experiences or feedback?

Have the predefined performance metrics and goals been achieved or exceeded?

Are there any new aspects of the problem that emerged after implementing the solution?

Which aspects of the solution would you retain and which would you modify?

When you reflect on the outcome of your problem solving strategies, you not only validate the effectiveness of your approach but you can also find insights for continuous improvement and refinement for future endeavors. 

Problem solving isn't just for leaders

Sometimes, it seems that only managers and senior executives can engage in effective workplace problem solving. That's simply not the case. It doesn't matter if you're a fresher who's just graduated college or someone with decades of experience, you can employ problem-solving techniques and become a master problem solver. 

You've likely heard of hard skills and soft skills ; you may have even seen problem solving lumped in with other soft skills. There are three essential soft skills you'll need to be good at to solve workplace problems:

Analytical thinking

Adaptability, collaboration.

Let's start with a foundational problem-solving skill. Analytical thinking is something you'll use in every step of your five-step problem-solving process, from identifying the problem to coming up with and executing solutions and measuring the success of those solutions. Being able to analyze trends, anticipate shifts, and make informed decisions along the problem-solving path, you'll be assured of success. 

A real-world example: Sally is a new graduate and has secured her first job. After a few days at work, she wants to start making a name for herself by identifying a dip in sales. She dissects the customer engagement data and finds there has been a shift in consumer preferences. She knows that a new targeted marketing strategy could re-engage customers and bring sales back up. 

Toss aside any notions that the plans you set into place to solve a problem are set in stone. They're not! Being able to make course corrections to change outcomes is at the heart of being adaptable . This soft skill becomes more and more important every day because of how quickly things change in business. Technology advances, economic fluctuations come into play, and unforeseen global events can wreak havoc on the best-laid problem-solving solutions. Think about how adaptable people had to be a few years ago when Covid shut the world down – there were tons of never-before-faced problems that ultimately got solved. 

A real-world example : John has been employed in the technology sector for a little over 20 years. He's achieved the coveted role of CTO and found himself overseeing a team that had to transition into remote work. Because he's kept up with emerging technologies and the latest trends, he sets up processes that allow his team to enjoy a seamless shift with minimal impact on productivity.

When you have a problem-solving project in front of you, you'll often have to get people involved to help you to execute the solutions you come up with. Effective communication , organizational synergy, and a harmonious fusion of experiences can lend fresh insights to problem solving. 

A real-world example: Marcus is involved in a complex project involving supply chain optimization. He works with geographically-dispersed stakeholders of all levels and has become an expert at pooling together specialized knowledge to create holistic solutions. 

How do great problem-solving skills affect your career goals?

Challenges in life and at work are inevitable; by aligning your problem-solving skills with your career goals, not only will you be able to overcome immediate challenges, but you'll also cultivate a powerful tool for your job search toolkit. When you're good at solving problems and can show that you're good at it through accomplishment statements on your resume, your career trajectory will likely be positively impacted. In fact, there are several success stories that prove the journey to excellence is marked by innovative problem solving. Here are just a few:

Elon Musk: Musk's SpaceX faced immense challenges in developing reusable rockets. His innovative, problem-solving approach led to breakthrough solutions, revolutionizing space travel.

Indra Nooyi: As the former CEO of PepsiCo, Nooyi tackled the declining demand for sugary beverages by diversifying the product portfolio and focusing on healthier options, showcasing adaptability and strategic problem solving.

Nelson Mandela: Mandela's ability to collaborate across racial divides and negotiate solutions was instrumental in ending apartheid in South Africa.

Grace Hopper: A computer science pioneer, Hopper's analytical thinking led to the development of the first compiler, revolutionizing programming.

An invaluable asset

As you progress in your career, your skill in resolving a problem will set you apart from the rest of the job-seeking crowd as an invaluable asset. Whether you're identifying opportunities for growth, addressing operational inefficiencies, or strategizing through crises, the ability to solve problems creatively and effectively can become one of the key drivers for the advancement of your career. Essentially, strong problem-solving skills empower you to overcome challenges, seize opportunities, and carve a path of consistent achievement in your professional journey.

TopResume can help you to showcase exceptional problem-solving skills on your resume. Why not submit yours for a free resume review today, to make sure that you're giving this skill the prominence it deserves?

Recommended reading:

How to List Problem Solving Skills on a Resume

Divergent Thinking: Should You Include This Skill on Your Resume?

Higher Order Thinking Explained

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13 Best Jobs for Problem Solvers (High Paying)

• September 27, 2023

Searching for high-paying jobs that let you flex your problem-solving muscles?

We’ve got a collection of exciting careers that not only pay well but are all about tackling challenges head-on. If you love solving problems and want a hefty paycheck, these jobs are for you.

What Makes a Good Job for Problem Solvers?

We narrowed down jobs that:

• Involve analytical thinking and strategy
• Have a work setting where every day is different
• Require quick decision-making in high-stakes situations
• Let you work on projects from conception to completion
• Give you a say in shaping the outcome

Best Jobs for Problem Solvers

Sure, some of the jobs on this list might ask for a college degree but don’t fret if you’re missing that piece of paper. Many of these jobs offer great pay, even if you’ve gained expertise through experience or certifications.

So, enough chit-chat. Let’s dive right into our top picks for jobs perfect for problem solvers.

1. Air Traffic Controller

Average salary: $67,020

An Air Traffic Controller directs and organizes the flow of aircraft on the ground and in the sky, ensuring safe operations.

Job duties:

• Coordinate aircraft takeoffs and landings
• Monitor and direct flight paths
• Provide real-time updates to pilots
• Handle emergency situations
• Manage air traffic within control zones

Job requirements:

• FAA Air Traffic Pre-Employment Test
• At least 3 years of progressively responsible work experience
• Age under 31 when applying
• U.S. citizenship
• Ability to prioritize tasks rapidly
• Quick decision-making under pressure

2. Sales Engineer

Average salary: $77,247

A Sales Engineer, also known as a Solutions Engineer or Technical Sales Engineer, combines technical knowledge with sales skills to provide advice and support on a range of products.

• Explain complex technical concepts to customers
• Develop and deliver product demonstrations
• Collaborate with sales teams
• Create customized solutions
• Analyze market trends and customer needs
• Bachelor’s degree in engineering or related field
• 2-5 years of experience in a technical role
• Familiarity with CRM software
• Strong negotiation skills
• Ability to explain complex concepts clearly
• Strong presentation skills

3. Ethical Hacker

Average salary: $106,617

An Ethical Hacker, also known as a White Hat Hacker or Penetration Tester, intentionally probes computer systems for security vulnerabilities.

• Identify security flaws in systems
• Conduct penetration tests
• Simulate cyber attacks
• Report findings
• Offer remediation strategies
• Certified Ethical Hacker (CEH) or Offensive Security Certified Professional (OSCP)
• 2+ years experience in cybersecurity
• Familiarity with programming languages like Python or C++
• Strong understanding of networking
• Good report-writing skills

4. Quality Assurance Manager

Average salary: $107,316

A Quality Assurance Manager, sometimes just called a QA Manager, oversees the quality of products or services in a company.

• Inspect products for defects
• Manage QA team
• Enforce quality standards
• Audit processes
• Report to higher-ups
• 3+ years of QA experience
• Strong grasp of QA methodologies
• Ability to manage a team
• Strong attention to detail

5. Business Intelligence Analyst

Average salary: $102,648

A Business Intelligence Analyst, also known as a BI Analyst, translates data into actionable insights for a company.

• Analyze business data
• Create data visualizations
• Forecast trends
• Generate reports
• Recommend strategies
• Proficiency in SQL
• 2+ years in data analysis
• Familiarity with BI tools like Tableau
• Good communication skills

6. Product Manager

Average salary: $165,818

A Product Manager, sometimes abbreviated as PM, drives the strategy, roadmap, and execution of a product.

• Define product goals
• Develop product roadmap
• Prioritize features
• Coordinate with dev teams
• Analyze user feedback
• 2+ years in product management
• Familiarity with Agile methodology
• Strong leadership skills
• Good problem-solving abilities

7. Logistics Coordinator

Average salary: $42,690

A Logistics Coordinator manages the supply chain, from vendor relationships to product delivery.

• Track shipments
• Coordinate deliveries
• Liaise with vendors
• Monitor inventory
• Resolve shipping issues
• Familiarity with logistics software
• Time management skills

8. Acoustic Consultant

Average salary: $120,619

An Acoustic Consultant analyzes sound and vibration to optimize acoustics, often for construction or entertainment settings.

• Measure noise levels
• Analyze data
• Recommend changes
• Develop sound profiles
• Consult with clients
• Bachelor’s degree in Acoustical Engineering or Physics
• Experience with acoustic measurement tools
• Data analysis skills
• Basic understanding of construction or architectural design
• Good listening skills

9. Fraud Investigator

Average salary: $67,347

A Fraud Investigator looks into suspicious activities to identify and prevent fraud; also known as a forensic investigator.

• Collect evidence
• Interview suspects
• Write reports
• Collaborate with law enforcement
• Bachelor’s degree in Criminal Justice or related field
• Experience in investigative work
• Basic accounting skills
• Strong communication skills
• Solid attention to detail

10. UX Designer

Average salary: $95,572

A UX Designer focuses on user experience design to make products more user-friendly.

• Sketch wireframes
• Develop prototypes
• Conduct user tests
• Analyze feedback
• Collaborate with developers
• Portfolio showcasing UX design work
• Familiarity with design software like Sketch or Figma
• Understanding of basic HTML and CSS

11. Disaster Recovery Specialist

Average salary: $78,723

A Disaster Recovery Specialist plans and implements strategies for dealing with emergencies and natural disasters, sometimes known as crisis management professionals.

• Assess risks
• Create plans
• Train staff
• Coordinate drills
• Manage emergencies
• Update recovery strategies
• Professional certifications in disaster recovery
• Knowledge of federal and state regulations
• Strong leadership abilities
• Ability to make quick decisions
• Good at multitasking

12. Private Investigator

Average salary: $54,578

A Private Investigator, often called a PI or detective, conducts surveillance and gathers information for clients.

• Conduct surveillance
• Gather evidence
• Interview people
• Verify facts
• Handle confidential data
• State-issued license for private investigation
• Prior experience in a similar role
• Basic tech-savvy skills for data retrieval
• Strong observational abilities
• Good written and verbal communication
• Adaptability to varied work environments

13. Technical Writer

Average salary: $76,519

A Technical Writer translates complex technical language into easily digestible documents, also known as documentation specialists.

• Research topics
• Write manuals
• Edit drafts
• Collaborate with tech teams
• Update existing documents
• Review quality
• Experience with specific industry jargon
• Basic understanding of the technology being documented
• Good research skills
• Ability to work under tight deadlines
• Teamwork and collaboration skills

See, There Are Careers for Problem Solvers!

From Air Traffic Controller to Business Intelligence Analyst, this roster is packed with rewarding opportunities for those who love tackling challenges.

Got a favorite on the list? We’d love to hear your thoughts, so drop a comment.

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Software Developers, Lawyers, and 11 Other Occupations That Demand Frequent Problem-Solving

May 4, 2023

Only about 14% of civilian workers have to solve problems on a daily basis, according to the Bureau of Labor Statistics . But some jobs are all about problem-solving.

Looking at the BLS 2022 data, ClickUp found that software developers, executives, and lawyers are among the top 13 jobs that demand the most frequent problem-solving. Occupations on the list are ranked by the estimated percentage of workers in each job who had to solve problems more than once per day.

Over 100 jobs were reviewed in the analysis, and only those where more than half of the workers problem-solved multiple times daily made the rankings. Nearly half of the jobs on the list involve management responsibilities. 

Management positions come with many problem-solving requirements because of the need to oversee people and processes; define goals and break them down into smaller, assignable tasks; and make resource management decisions based on theory and data.

Employers value problem-solving in the workplace because workers with these skills are better able to overcome challenges independently, suggest new ideas and improve processes , and save the company and its customers time and money.

Focusing on and developing advanced, nuanced, and quick-reaction problem-solving skills might even help insulate, to a degree, some knowledge-based professionals from the most disruptive effects of artificial intelligence and automation technologies.

The MIT Sloan Management Review found the most likely skills to be automated are those that can be “standardized and codified.” The research noted that tasks requiring physical or real-time resolution typically had lower automation rates. That was due to the fact that creating tools that can handle the unpredictability of those tasks is either too expensive, involves too much work, or may not yet be technologically achievable.

Problem-solving is a skill that can be practiced and honed. There is a wide array of literature and coursework available for learning established methods of problem-solving, with specialties in topics like parallel thinking, decomposition, research, and analysis. Even practicing word and logic puzzles as a leisure activity can help hone problem-solving skills.

A COMPLETE GUIDE TO RESOURCE ALLOCATION Understand the ins and outs of resource allocation to maximize productivity and efficiency with this handy guide.

13. Electrical engineers

12. transportation, storage, and distribution managers, 11. computer and information systems managers, 10. architectural and engineering managers, 9. k-12 education administrators, 8. natural sciences managers, 7. software developers, 6. physicists, 5. chief executives, 4. nurse practitioners, 3. personal financial advisors, 1. podiatrists, enhance your problem-solving skills and boost your management efficiency with clickup.

• Share of workers who problem-solve more than once per day : 51.7%
• Nationwide employment : 186,020 (1.32 per 1,000 jobs)

Electrical engineers design, develop, test, and maintain electrical systems and components. They may identify problems, design circuitry and other parts, and create prototypes to test their solutions. And they can encounter surprises.

For instance, in 1945, Percy Lebaron Spencer, an electrical engineer for Raytheon, was working on radar equipment and noticed a candy bar in his pocket melted. Applying critical thinking and problem-solving skills, he devised a series of tests, observations, and experiments, ultimately inventing the microwave oven.

Hands-on experience and professional development help electrical engineers develop their analytical and critical thinking skills. Participating in professional associations can also assist in the development of their communication and teamwork abilities, allowing them to collaborate effectively with their colleagues and clients .

• Share of workers who problem-solve more than once per day : 52.6%
• Nationwide employment : 144,640 (1.027 per 1,000 jobs)

Transportation, storage, and distribution managers are involved in the planning, directing, and coordinating of transportation, storage, and distribution activities.

These logistics professionals must organize and manage the work of subordinates, effectively use analytical and inventory software, evaluate and act on data and reports, and communicate and collaborate with other departments.

The COVID-19 pandemic has been a nonstop series of problems to solve for transportation, storage, and distribution managers, who have had to deal with demand spikes, driver shortages, and soaring warehouse costs. Now rising inflation and cooling demand are going to send their own series of problems through the pipeline in the reverse direction.

Staying on top of important data, such as changing regulations, weather, software innovations, and tariffs are some of the steps transportation, storage, and distribution managers take to be better prepared to problem-solve. Obtaining certificates and pursuing coursework in supply chain management and other related fields of study are also beneficial for practicing and developing key problem-solving skills.

• Share of workers who problem-solve more than once per day : 54.0%
• Nationwide employment : 485,190 (3.444 per 1,000 jobs)

Computer and information systems managers are responsible for the planning and coordinating of computer-related activities within their organization. High levels of technical expertise, as well as people management skills, are required to be effective.

Duties for computer and information systems managers can include managing all of the organization’s personnel who are relevant to its computer systems, as well as consulting with end users and stakeholders to ensure computing plans align with organizational goals.

Staying current with the latest research and technology is an important step in preparation for becoming a better problem-solver as a computer and information system manager so that you are up to speed on current best practices when it is time to make or advise a decision. 

Another way to improve problem-solving skills is to hold routine meetings and solicit team feedback as a way to work on communication skills and ensure expectations and issues are being clearly understood and acted on.

• Share of workers who problem-solve more than once per day : 54.6%
• Nationwide employment : 187,100 (1.328 per 1,000 jobs)

Architectural and engineering managers plan, direct, and coordinate activities in the fields of architecture and engineering, according to the BLS Occupational Outlook Handbook . For instance, they might oversee a construction and renovation project, develop and present project proposals and bids, and oversee the recruiting of staff for design and engineering teams.

Architectural and engineering managers need to be able to effectively lead and inspire their teams. They must also strictly adhere to project deadlines and exhibit superior written and oral communication skills, all of which require advanced problem-solving abilities.

To be better prepared as a problem-solver, architectural and engineering managers attend design showcases to examine the work of other professionals, take advantage of continuing education opportunities, and seize opportunities to gain further field experience.

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• Share of workers who problem-solve more than once per day : 54.8%
• Nationwide employment : 274,710 (1.95 per 1,000 jobs)

K-12 education administrators plan, direct, and coordinate the academic, administrative, or auxiliary activities of kindergarten, elementary, and secondary schools, according to the BLS Occupational Outlook Handbook.

Whether managing teachers, helping students navigate curriculum challenges, or overseeing facility improvements, elementary administrators are constantly solving problems. And they’re expected to create “accurate, rapid, effective and accepted solutions,” depending on their visions “and school development programs,” according to a 2010 study .

Being an effective school administrator requires practice in building positive relationships, putting colleagues and families first, and using strategies to diffuse conflict and stressful situations. 

Participating in research opportunities, attending seminars and classes, and joining professional educational groups are all ways to stay current with the latest problem-solving tools and trends in the field.

• Share of workers who problem-solve more than once per day : 56.4%
• Nationwide employment : 74,760 (0.531 per 1,000 jobs)

Natural sciences managers are involved in supervising the work of scientists, including chemists, physicists, and biologists, according to the BLS Occupational Outlook Handbook. These workers are in charge of activities that relate to research and development and coordinate testing, quality control, and production.

Natural sciences managers must use their highly developed research and scientific observation skills, and harness those of their direct reports, to uncover answers to complex technical issues.

Workers in this role are expected to perform functions like developing strategies and research projects; interviewing, hiring, and directing scientists, technicians, and support personnel; and administrative duties.

Because science moves so rapidly, natural science managers must constantly read and stay current with the latest developments so they have the knowledge and latest best practices to apply to their work. Attending health fairs, publishing papers, and working with a scientific mentor are some ways natural sciences managers build the skills and knowledge needed to be successful problem-solvers.

• Share of workers who problem-solve more than once per day : 58.4%
• Nationwide employment : 1,364,180 (9.683 per 1,000 jobs)

Software developers are in charge of analyzing users’ needs and designing and developing software to meet those needs, according to the BLS Occupational Outlook Handbook. They design every part of an application or system and coordinate how each will work together.

Computer science itself is the study of problem-solving, so problem-solving skills are baked into all aspects of being a software developer. When designing and implementing code, troubleshooting and bug squashing, and communicating accurately and effectively within and between teams, software developers are problem-solving mavens.

Software developers hone their problem-solving skills through on-the-job experience, obtaining additional certifications and credentials, and staying current with rapid industry developments. Outside of their core job functions, they might contribute code to open source projects, participate in coding challenges and hackathons, or volunteer their time with nonprofit groups focused on building software solutions to civic challenges, such as Code for America.

EVERYTHING YOU NEED TO KNOW ABOUT AGILE Explore this hub of articles, guides and blueprints to understand Agile methodologies for software teams .

• Share of workers who problem-solve more than once per day : 60.3%
• Nationwide employment : 20,020 (0.142 per 1,000 jobs)

Physicists are scientists who study the interactions of matter and energy. Whether tackling climate change, hunting for new subatomic particles, or figuring out how to make a chocolate cake mix rise faster, physicists are solving problems all around us. 

From the epic to the everyday, physicists use step-by-step approaches, apply past solutions to new problems, diagram procedures, and verify results.

Physicists prepare themselves to be problem-solvers by drilling into the fundamentals of their field, learning and practicing problem-solving strategies, and participating in professional organizations. They may also tackle physics word problems and brain teasers in their free time and then share solutions and strategies with colleagues.

• Share of workers who problem-solve more than once per day : 61.8%
• Nationwide employment : 200,480 (1.423 per 1,000 jobs)

Top executives plan strategies and policies to ensure an organization meets its goals, according to the BLS, which includes coordinating and directing the company and organization activities.

Recognizing gaps between where an organization is and its goals—and devising and implementing solutions, often in real time—is core to the role of an executive. 

Putting structures in place to develop new products, overcoming budget shortfalls, keeping pace with the competition, navigating regulations, and managing the personalities and career growth of staff are all types of problems executives need to solve.

Executives take training and development programs to improve their problem-solving and management skills. They may volunteer their management expertise to a nonprofit or become a mentor to a more junior manager. Executives attend conferences and workshops and stay current on their industry news to expand their skills, including problem-solving.

• Share of workers who problem-solve more than once per day : 62.4%
• Nationwide employment : 234,690 (1.666 per 1,000 jobs)

Nurse practitioners diagnose and treat acute, episodic, or chronic illness, independently or as part of a health care team, according to the BLS, and may focus on health promotion and disease prevention. They may be involved with ordering, performing, or interpreting lab work and X-rays, and can prescribe medication.

Nurses are called upon to apply their diverse knowledge to handle various situations during their shifts in a constantly changing environment. They might apply a solution from one set of patients to another. 

For example, one nurse described how a pain medication that worked for diabetic patients with neuropathy helped an amputation patient suffering from deep nerve pain who wasn’t responding well to traditional opioids.

Health care providers who stay on top of the most recent research report better patient outcomes. Nurse practitioners can use an evidence-based approach to apply a systematic process to review, analyze, and translate to the real world the latest health care and scientific evidence. Training, conferences, and social media also provide other sources of information to sharpen skills and knowledge.

• Share of workers who problem-solve more than once per day : 67.1%
• Nationwide employment : 263,030 (1.867 per 1,000 jobs)

Personal financial advisors assess their clients’ financial needs and advise them on investment decisions and navigating tax laws and insurance, according to the BLS. They help their clients with short- and long-term goals, like saving for college and retirement.

Saving for retirement in an environment with rising interest rates, coping with soaring college costs, and deciding what to do with the proceeds of a house sale are some of the issues that might come up for the clients of a personal financial advisor, which require tailored solutions.

In each case, personal financial advisors define their client’s problems, identify the causes, explore and decide on solutions , and implement them, according to Vesticor Advisors Managing Director Michael Sciortino.

Certifications—like certified financial planner, chartered financial analyst, or chartered financial consultant—or professional development courses can improve personal financial advisors’ hard skills and provide structured opportunities to learn and apply proven problem-solving strategies.

Participating in a pro bono program through a professional organization allows an advisor to apply their knowledge to help individuals, families, and communities in need while getting additional opportunities to practice tackling new and pressing problems.

• Share of workers who problem-solve more than once per day : 68.1%
• Nationwide employment : 681,010 (4.834 per 1,000 jobs)

Advising and representing individuals, businesses, and government agencies on legal issues and disputes are some of the main obligations of lawyers.

Lawyers must research and analyze legal problems and provide advice to their clients. They evaluate all manner of legal decisions—such as weighing the pros and cons of filing for a judgment versus offering a settlement in a case—negotiate contracts, and respond to cease and desist letters. Problem-solving is so key to the legal profession that it was placed at the top of an American Bar Association’s report on fundamental skills for lawyers, even before legal analysis.

Lawyers prepare to be problem-solvers by being active listeners, zeroing in on the details of a case, and reading up on the latest cases and legal strategies. Specialized problem-solving workshops, exercises, role-plays, and simulations— sometimes organized through professional societies —are other ways lawyers can develop their skills.

• Share of workers who problem-solve more than once per day : 85.5%
• Nationwide employment : 8,840 (0.063 per 1,000 jobs)

Podiatrists provide medical and surgical care for people with foot, ankle, and lower leg problems, according to the BLS Occupational Outlook Handbook.

Patients come to their podiatrists presenting problems such as heel pain, bunions, ingrown toenails, and issues with gait and walking. Podiatrists listen to and diagnose the issue and prescribe solutions depending on what’s needed, such as orthotics, medical creams, or physical therapy.

Podiatrists sharpen their problem-solving skills by practicing and learning new and established methodologies for diagnosis and attending training sessions and conferences. They also practice regularly and seek feedback from patients and colleagues to improve their techniques and patient outcomes.

In today’s fast-paced business world, being an effective problem-solver is crucial for any role, especially management or leadership. Fortunately, there are various tools available to help you streamline your work and manage your tasks efficiently.

ClickUp, in particular, is an exceptional project management tool that can help you stay organized and achieve your goals. With ClickUp, you can easily track your progress, collaborate with your team members, and take corrective action whenever necessary.

Give ClickUp a try for free and take your management efficiency to the next level!

Guest Writer: Ben Popken

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Interview Questions

Comprehensive Interview Guide: 60+ Professions Explored in Detail

26 Good Examples of Problem Solving (Interview Answers)

By Biron Clark

Published: November 15, 2023

Employers like to hire people who can solve problems and work well under pressure. A job rarely goes 100% according to plan, so hiring managers will be more likely to hire you if you seem like you can handle unexpected challenges while staying calm and logical in your approach.

But how do they measure this?

They’re going to ask you interview questions about these problem solving skills, and they might also look for examples of problem solving on your resume and cover letter. So coming up, I’m going to share a list of examples of problem solving, whether you’re an experienced job seeker or recent graduate.

Then I’ll share sample interview answers to, “Give an example of a time you used logic to solve a problem?”

Problem-Solving Defined

It is the ability to identify the problem, prioritize based on gravity and urgency, analyze the root cause, gather relevant information, develop and evaluate viable solutions, decide on the most effective and logical solution, and plan and execute implementation. 

Problem-solving also involves critical thinking, communication, listening, creativity, research, data gathering, risk assessment, continuous learning, decision-making, and other soft and technical skills.

Solving problems not only prevent losses or damages but also boosts self-confidence and reputation when you successfully execute it. The spotlight shines on you when people see you handle issues with ease and savvy despite the challenges. Your ability and potential to be a future leader that can take on more significant roles and tackle bigger setbacks shine through. Problem-solving is a skill you can master by learning from others and acquiring wisdom from their and your own experiences. 

It takes a village to come up with solutions, but a good problem solver can steer the team towards the best choice and implement it to achieve the desired result.

Watch: 26 Good Examples of Problem Solving

Examples of problem solving scenarios in the workplace.

• Correcting a mistake at work, whether it was made by you or someone else
• Overcoming a delay at work through problem solving and communication
• Resolving an issue with a difficult or upset customer
• Overcoming issues related to a limited budget, and still delivering good work through the use of creative problem solving
• Overcoming a scheduling/staffing shortage in the department to still deliver excellent work
• Troubleshooting and resolving technical issues
• Handling and resolving a conflict with a coworker
• Solving any problems related to money, customer billing, accounting and bookkeeping, etc.
• Taking initiative when another team member overlooked or missed something important
• Taking initiative to meet with your superior to discuss a problem before it became potentially worse
• Solving a safety issue at work or reporting the issue to those who could solve it
• Using problem solving abilities to reduce/eliminate a company expense
• Finding a way to make the company more profitable through new service or product offerings, new pricing ideas, promotion and sale ideas, etc.
• Changing how a process, team, or task is organized to make it more efficient
• Using creative thinking to come up with a solution that the company hasn’t used before
• Performing research to collect data and information to find a new solution to a problem
• Boosting a company or team’s performance by improving some aspect of communication among employees
• Finding a new piece of data that can guide a company’s decisions or strategy better in a certain area

Problem Solving Examples for Recent Grads/Entry Level Job Seekers

• Coordinating work between team members in a class project
• Reassigning a missing team member’s work to other group members in a class project
• Adjusting your workflow on a project to accommodate a tight deadline
• Speaking to your professor to get help when you were struggling or unsure about a project
• Asking classmates, peers, or professors for help in an area of struggle
• Talking to your academic advisor to brainstorm solutions to a problem you were facing
• Researching solutions to an academic problem online, via Google or other methods
• Using problem solving and creative thinking to obtain an internship or other work opportunity during school after struggling at first

You can share all of the examples above when you’re asked questions about problem solving in your interview. As you can see, even if you have no professional work experience, it’s possible to think back to problems and unexpected challenges that you faced in your studies and discuss how you solved them.

Interview Answers to “Give an Example of an Occasion When You Used Logic to Solve a Problem”

Now, let’s look at some sample interview answers to, “Give me an example of a time you used logic to solve a problem,” since you’re likely to hear this interview question in all sorts of industries.

Example Answer 1:

At my current job, I recently solved a problem where a client was upset about our software pricing. They had misunderstood the sales representative who explained pricing originally, and when their package renewed for its second month, they called to complain about the invoice. I apologized for the confusion and then spoke to our billing team to see what type of solution we could come up with. We decided that the best course of action was to offer a long-term pricing package that would provide a discount. This not only solved the problem but got the customer to agree to a longer-term contract, which means we’ll keep their business for at least one year now, and they’re happy with the pricing. I feel I got the best possible outcome and the way I chose to solve the problem was effective.

Example Answer 2:

In my last job, I had to do quite a bit of problem solving related to our shift scheduling. We had four people quit within a week and the department was severely understaffed. I coordinated a ramp-up of our hiring efforts, I got approval from the department head to offer bonuses for overtime work, and then I found eight employees who were willing to do overtime this month. I think the key problem solving skills here were taking initiative, communicating clearly, and reacting quickly to solve this problem before it became an even bigger issue.

Example Answer 3:

In my current marketing role, my manager asked me to come up with a solution to our declining social media engagement. I assessed our current strategy and recent results, analyzed what some of our top competitors were doing, and then came up with an exact blueprint we could follow this year to emulate our best competitors but also stand out and develop a unique voice as a brand. I feel this is a good example of using logic to solve a problem because it was based on analysis and observation of competitors, rather than guessing or quickly reacting to the situation without reliable data. I always use logic and data to solve problems when possible. The project turned out to be a success and we increased our social media engagement by an average of 82% by the end of the year.

Answering Questions About Problem Solving with the STAR Method

When you answer interview questions about problem solving scenarios, or if you decide to demonstrate your problem solving skills in a cover letter (which is a good idea any time the job description mention problem solving as a necessary skill), I recommend using the STAR method to tell your story.

STAR stands for:

It’s a simple way of walking the listener or reader through the story in a way that will make sense to them. So before jumping in and talking about the problem that needed solving, make sure to describe the general situation. What job/company were you working at? When was this? Then, you can describe the task at hand and the problem that needed solving. After this, describe the course of action you chose and why. Ideally, show that you evaluated all the information you could given the time you had, and made a decision based on logic and fact.

Finally, describe a positive result you got.

Whether you’re answering interview questions about problem solving or writing a cover letter, you should only choose examples where you got a positive result and successfully solved the issue.

Example answer:

Situation : We had an irate client who was a social media influencer and had impossible delivery time demands we could not meet. She spoke negatively about us in her vlog and asked her followers to boycott our products. (Task : To develop an official statement to explain our company’s side, clarify the issue, and prevent it from getting out of hand). Action : I drafted a statement that balanced empathy, understanding, and utmost customer service with facts, logic, and fairness. It was direct, simple, succinct, and phrased to highlight our brand values while addressing the issue in a logical yet sensitive way.   We also tapped our influencer partners to subtly and indirectly share their positive experiences with our brand so we could counter the negative content being shared online.  Result : We got the results we worked for through proper communication and a positive and strategic campaign. The irate client agreed to have a dialogue with us. She apologized to us, and we reaffirmed our commitment to delivering quality service to all. We assured her that she can reach out to us anytime regarding her purchases and that we’d gladly accommodate her requests whenever possible. She also retracted her negative statements in her vlog and urged her followers to keep supporting our brand.

What Are Good Outcomes of Problem Solving?

Whenever you answer interview questions about problem solving or share examples of problem solving in a cover letter, you want to be sure you’re sharing a positive outcome.

Below are good outcomes of problem solving:

• Saving the company time or money
• Making the company money
• Pleasing/keeping a customer
• Obtaining new customers
• Solving a safety issue
• Solving a staffing/scheduling issue
• Solving a logistical issue
• Solving a company hiring issue
• Solving a technical/software issue
• Making a process more efficient and faster for the company
• Creating a new business process to make the company more profitable
• Improving the company’s brand/image/reputation
• Getting the company positive reviews from customers/clients

Every employer wants to make more money, save money, and save time. If you can assess your problem solving experience and think about how you’ve helped past employers in those three areas, then that’s a great start. That’s where I recommend you begin looking for stories of times you had to solve problems.

Tips to Improve Your Problem Solving Skills

Throughout your career, you’re going to get hired for better jobs and earn more money if you can show employers that you’re a problem solver. So to improve your problem solving skills, I recommend always analyzing a problem and situation before acting. When discussing problem solving with employers, you never want to sound like you rush or make impulsive decisions. They want to see fact-based or data-based decisions when you solve problems.

Next, to get better at solving problems, analyze the outcomes of past solutions you came up with. You can recognize what works and what doesn’t. Think about how you can get better at researching and analyzing a situation, but also how you can get better at communicating, deciding the right people in the organization to talk to and “pull in” to help you if needed, etc.

Finally, practice staying calm even in stressful situations. Take a few minutes to walk outside if needed. Step away from your phone and computer to clear your head. A work problem is rarely so urgent that you cannot take five minutes to think (with the possible exception of safety problems), and you’ll get better outcomes if you solve problems by acting logically instead of rushing to react in a panic.

You can use all of the ideas above to describe your problem solving skills when asked interview questions about the topic. If you say that you do the things above, employers will be impressed when they assess your problem solving ability.

If you practice the tips above, you’ll be ready to share detailed, impressive stories and problem solving examples that will make hiring managers want to offer you the job. Every employer appreciates a problem solver, whether solving problems is a requirement listed on the job description or not. And you never know which hiring manager or interviewer will ask you about a time you solved a problem, so you should always be ready to discuss this when applying for a job.

Related interview questions & answers:

• How do you handle stress?
• How do you handle conflict?
• Tell me about a time when you failed

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Problem-Solving Skills: Your Key to Career Advancement

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Problem-solving skills go beyond simply finding solutions to challenges; they are valuable assets that can help you stand out in the workplace, contribute to organizational growth, and enhance your leadership abilities. You can confidently navigate career roadblocks by honing your problem-solving skills, adapting to change, and collaborating effectively with teams.

In this article, we will explore the significance of problem-solving skills in the context of career advancement, understand the value of problem-solving in the workplace, and discuss how you can integrate problem-solving into organizational goals. We will also explore techniques for identifying and analyzing career roadblocks, enhancing leadership through problem-solving skills , and implementing solutions. Furthermore, we will emphasize the role of flexibility, creativity, and team collaboration in problem-solving. Lastly, we will address the importance of emotional intelligence as a critical component of problem-solving.

Key Takeaways:

• Developing strong problem-solving skills is essential for career advancement .
• Problem-solving skills contribute to individual and organizational success.
• Integrating problem-solving into business strategies improves efficiency and customer satisfaction.
• Identifying and analyzing career roadblocks helps in finding effective solutions.
• Leadership abilities can be enhanced through problem-solving skills.

Understanding the Value of Problem-Solving in the Workplace

In today’s fast-paced and innovation-driven economy, problem-solving skills have become more valuable than ever in the workplace. Identifying, analyzing, and effectively addressing challenges and obstacles is essential for individuals and organizations to thrive. This section will explore the demand for problem-solving in an innovation-driven economy, its benefits beyond individual roles, and the attributes contributing to effective problem-solving.

The Demand for Problem-Solving in an Innovation-Driven Economy

Organizations seek employees who can navigate complex problems and find innovative solutions in an economy characterized by constant change and technological advancements. Whether it’s developing new products, improving processes, or overcoming market challenges, problem-solving skills are highly sought after. Employers recognize that individuals with strong problem-solving abilities can drive innovation , adapt to change, and help organizations stay competitive in a rapidly evolving marketplace.

Benefits of Problem-Solving Beyond Individual Roles

Problem-solving goes beyond individual job roles and responsibilities. It has a positive impact on organizations as a whole. Employees with problem-solving skills can collaborate more effectively, engage in critical thinking, and make informed decisions. This leads to improved teamwork , increased productivity, and enhanced problem-solving capabilities across the entire organization. Furthermore, problem-solving fosters a culture of creativity and innovation, unlocking new opportunities for growth and success.

Attributes of Effective Problem-Solving

Effective problem-solving requires a combination of skills, mindset, and approach. Here are some key attributes that contribute to effective problem-solving:

Integrating Problem-Solving into Organizational Goals

Problem-solving skills are valuable individually and hold immense potential when integrated into an organization’s goals and strategies. By aligning problem-solving practices with business objectives, companies can improve efficiency, enhance customer satisfaction, and foster a culture of continuous improvement.

How Problem-Solving Aligns with Business Strategies

Problem-solving integration within organizational goals helps companies address challenges and pursue opportunities strategically . By incorporating problem-solving as a core competency, businesses can effectively navigate complex problems and make informed decisions. Problem-solving becomes integral to the organization’s DNA, guiding actions and shaping long-term strategies.

Improving Efficiency and Customer Satisfaction Through Problem-Solving

Incorporating problem-solving into organizational goals can significantly improve efficiency and customer satisfaction. Organizations foster a culture of problem-solving and continuous improvement by empowering employees at all levels to approach challenges proactively. As a result, processes become streamlined, bottlenecks are identified and resolved promptly, and unnecessary delays are minimized. This, in turn, enhances operational efficiency and customer experience, directly contributing to improved business outcomes.

Adopting Continuous Improvement Practices

Continuous improvement plays a crucial role in problem-solving integration. Organizations can drive innovation and efficiency by implementing processes to gather timely feedback, analyze data, and identify improvement areas. Adopting practices such as Kaizen or Lean Six Sigma enables businesses to continuously refine their problem-solving approaches, ensuring employees are equipped with the right tools and methodologies for sustainable success.

Examples of Benefits of Integrating Problem-Solving

Identifying and Analyzing Career Roadblocks

This section focuses on the crucial process of identifying and analyzing career roadblocks that can hinder professional growth and advancement. By implementing effective strategies and leveraging essential tools, individuals can gain valuable insights into their areas of improvement and make better decisions to overcome these obstacles.

Techniques for Identifying Areas of Improvement

To identify areas of improvement, individuals can employ various techniques that shed light on their strengths and weaknesses. These techniques include:

• Self-reflection : Taking the time to introspect and assess personal skills and abilities is a valuable starting point for identifying areas of improvement.
• Soliciting feedback : Seeking feedback from colleagues, mentors, or supervisors can provide valuable perspectives and constructive criticism that can help identify areas for growth.
• 360-degree assessments : Utilizing comprehensive assessments that gather feedback from multiple sources can provide a well-rounded view of an individual’s performance and highlight areas needing development.

Conducting Root Cause Analysis to Pinpoint Issues

Root cause analysis is a systematic approach that helps identify the underlying causes of career roadblocks. By understanding the root causes, individuals can take targeted actions to address the issues effectively. The process of conducting root cause analysis involves:

• Defining the problem : Clearly articulating the problem or challenge is essential for focusing the analysis.
• Gathering data : Collecting relevant data and information related to the problem can provide insights into its root causes.
• Identifying possible causes : Exploring all potential causes of the problem allows for a comprehensive analysis.
• Analyzing causes : Evaluating each potential cause to determine its contribution to the problem helps pinpoint the root causes.
• Developing solutions : Individuals can develop appropriate solutions once the root causes are identified.

Leveraging Data Interpretation and Analysis for Better Decision-Making

Data interpretation and analysis are vital in career roadblock identification and decision-making. Individuals can gain valuable insights and make informed decisions by leveraging data effectively. The key steps for leveraging data in this context include:

• Collecting relevant data : Identifying and acquiring relevant data sources is the initial step in the data interpretation and analysis.
• Organizing and cleaning data : Ensuring the accuracy and completeness of data by organizing and cleaning it is essential for reliable analysis.
• Analyzing data : Applying appropriate analytical techniques allows individuals to extract meaningful insights from the data collected.
• Interpreting results: Understanding and interpreting the data analysis results helps identify patterns, trends, and potential areas for improvement.
• Making data-driven decisions : Utilizing the insights gained from data analysis enables individuals to make informed decisions and take appropriate actions to mitigate career roadblocks.

This section has highlighted various techniques for identifying areas of improvement and conducting root cause analysis to pinpoint issues. It has also emphasized the importance of leveraging data interpretation and analysis for making better decisions. By applying these strategies, individuals can overcome career roadblocks and pave the way for professional growth and advancement.

Enhancing Leadership Through Problem-Solving Skills

Effective leadership drives organizational success in today’s dynamic and fast-paced business environment. Leaders with strong problem-solving skills have a distinct advantage when guiding their teams toward achieving goals and overcoming challenges. By incorporating problem-solving into their leadership practices, leaders can enhance their decision-making abilities, improve communication, and foster a culture of collaboration.

Leaders with strong problem-solving skills are better equipped to make informed decisions that lead to positive outcomes. Leaders can navigate complex challenges confidently and competently by analyzing situations, identifying root causes, and evaluating potential solutions. This instills trust and confidence in their team members and inspires them to approach problem-solving similarly.

Furthermore, leaders who excel at problem-solving are more effective communicators . They can clearly articulate goals, expectations, and strategies, ensuring their team members understand the tasks. This clarity in communication fosters a sense of direction and purpose, enabling team members to align their efforts toward solving problems and achieving objectives.

Collaboration is another essential aspect of leadership that is enhanced through problem-solving skills. Effective problem-solving encourages leaders to seek diverse perspectives and involve team members in decision-making, creating a sense of ownership in finding solutions. By promoting teamwork and collaboration, leaders create an environment where innovative ideas can flourish, and individuals feel empowered to contribute their unique skills and insights.

Problem-solving skills play a crucial role in enhancing leadership abilities. Leaders who possess strong problem-solving skills are better equipped to make informed decisions, communicate effectively , and foster collaboration within their teams. Leaders can confidently navigate challenges, inspire their teams, and drive organizational success by continuously developing and honing their problem-solving skills.

Implementing Solutions: Action Plans and Assigning Responsibilities

Implementing solutions requires a systematic approach to ensure successful problem-solving. This section discusses the importance of action plans and assigning responsibilities in the implementation process. Furthermore, it highlights the significance of developing clear benchmarks and tracking progress to measure the effectiveness of the solutions. Additionally, this section emphasizes the need to establish feedback mechanisms for adjusting strategies and improving problem-solving outcomes.

Developing Clear Benchmarks and Tracking Progress

Developing clear benchmarks is essential to setting measurable goals and tracking progress while implementing solutions. By establishing specific and achievable benchmarks, individuals and teams can monitor their performance, evaluate the effectiveness of their actions, and make necessary adjustments. Clear benchmarks also provide a basis for assessing the success of the problem-solving process, ensuring that it aligns with the desired outcomes.

Establishing Feedback Mechanisms for Adjusting Strategies

Feedback mechanisms play a crucial role in problem-solving by providing valuable insights into the effectiveness of implemented solutions. By collecting feedback from stakeholders, individuals and teams can identify strengths and areas for improvement, enabling them to adjust their strategies accordingly. Feedback also facilitates communication and collaboration, allowing for continuous learning and refinement of problem-solving approaches.

The table above outlines the action items and the individuals or roles responsible for implementing solutions. It highlights the importance of assigning specific responsibilities to ensure accountability and effective execution. Collaborating across teams and involving key stakeholders is crucial for successful problem-solving implementation.

Adapting to Change: Flexibility and Creativity in Problem-Solving

Adaptability, flexibility, and creativity are key ingredients for success in the dynamic world of problem-solving. To effectively solve complex challenges and navigate ever-changing circumstances, individuals must be willing to embrace change and think outside the box. This section explores the importance of adaptability, flexibility, and creativity in problem-solving and highlights the benefits of incorporating these qualities into problem-solving approaches.

Collaborating with Teams to Achieve Problem-Solving Success

In today’s dynamic and complex work environment, problem-solving success relies heavily on effective team collaboration . By bringing together diverse perspectives, fostering effective communication, and embracing teamwork, organizations can unlock the full potential of their collective problem-solving abilities.

The advantages of team collaboration in problem-solving are manifold. When individuals with different backgrounds and expertise come together, they bring unique insights and ideas. This diversity of thought allows for a more comprehensive understanding of the problem and opens up a range of potential solutions.

Effective communication plays a crucial role in team collaboration. When team members can openly share their thoughts, concerns, and suggestions, it creates an environment where ideas can be refined and potential barriers can be identified and addressed. Clear and transparent communication also ensures alignment and shared understanding among team members, essential for successful problem-solving.

Teamwork is another vital component in achieving problem-solving success. Collaborative and supportive team dynamics foster trust, accountability, and mutual respect, enabling team members to work together towards a common goal. Through teamwork, individuals can leverage each other’s strengths, fill in knowledge gaps, and collectively overcome obstacles.

Fostering a collaborative environment requires effective leadership that encourages and facilitates teamwork. Leaders must prioritize the development of positive team dynamics, promote open communication, and encourage collaboration through team-building activities and shared goals.

By nurturing team collaboration, organizations can harness the power of collective intelligence and maximize problem-solving success. When teams work together, leveraging their diverse perspectives, communicating effectively, and embracing teamwork, they are better equipped to find optimal solutions and drive innovation.

Problem-Solving Skills for Career Advancement

This section will focus on the role of problem-solving skills in career advancement . It will explore how effective problem-solving can help individuals set and achieve career milestones. The detailed notes will address the importance of navigating complex situations with confidence and competence through problem-solving.

Setting and Achieving Career Milestones Through Effective Problem-Solving

Problem-solving skills play a crucial role in setting and achieving career milestones. By utilizing these skills, individuals can identify obstacles, evaluate potential solutions, and take proactive steps toward their professional goals. Whether it’s overcoming challenges, seizing opportunities, or driving innovation, problem-solving ability enables individuals to navigate their career path with purpose and achieve significant milestones.

Navigating Complex Situations with Confidence and Competence

In today’s fast-paced and dynamic work environment, professionals often encounter complex situations that require a strategic and analytical approach. Problem-solving skills allow individuals to assess challenges, break them down into manageable components, and develop effective strategies to address them. By confidently navigating through complex situations, individuals can demonstrate competence, gain the trust of their peers and superiors, and position themselves for career advancement opportunities.

Building Emotional Intelligence: A Critical Component of Problem-Solving

In problem-solving, emotional intelligence plays a pivotal role in achieving effective outcomes. It encompasses a range of skills and abilities that contribute to enhanced problem-solving capabilities. The development of emotional intelligence enables individuals to navigate complex situations, collaborate effectively, and make sound decisions.

Emotional intelligence comprises several components that are crucial in problem-solving. Firstly, self-awareness allows individuals to understand their emotions and how they impact their problem-solving process. Individuals can approach problem-solving with clarity and objectivity by recognizing their strengths, weaknesses, and triggers.

Self-management is another vital component of emotional intelligence in problem-solving. It involves controlling emotions and impulses and harnessing them to create productive solutions. Through self-management, individuals can maintain composure, adapt to changing circumstances, and focus on finding effective resolutions.

Social awareness is also essential in problem-solving, as it enables individuals to understand the emotions and perspectives of others. This understanding fosters empathy and effective communication, facilitating collaboration and the exchange of ideas. Individuals can arrive at more comprehensive and innovative solutions by considering diverse viewpoints and incorporating them into problem-solving strategies.

Lastly, relationship management strengthens problem-solving abilities by nurturing positive interactions and building rapport with others. Effective problem-solving often requires teamwork, and strong relationships can foster trust, cooperation, and open communication. By managing relationships effectively, individuals can create an environment conducive to problem-solving success.

Developing emotional intelligence is critical for individuals seeking to enhance their problem-solving skills. It provides the foundation for self-awareness, self-management, social awareness, and relationship management, all integral components of effective problem-solving. Individuals can navigate challenges with heightened insight by cultivating emotional intelligence, collaborating more effectively, and achieving optimal outcomes.

In today’s competitive job market, problem-solving skills are essential for career advancement. Throughout this article, we have seen the value that effective problem-solving brings to individuals and organizations alike. By honing these skills, professionals can unlock their potential and pave the way for professional growth and success.

Problem-solving skills go beyond individual roles. The demand for individuals who can identify and solve complex problems is rising in an innovation-driven economy. Organizations recognize the benefits of problem-solving in improving efficiency and customer satisfaction. Companies can stay ahead of the competition by integrating problem-solving into business strategies and adopting continuous improvement practices.

Why are problem-solving skills important in the workplace?

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7 Problem Solving Skills That Aren’t Just Buzzwords (+ Resume Example)

• Julia Mlcuchova , 
• Updated April 8, 2024 9 min read

Problem-solving skills are something everybody should include on their resume, yet only a few seem to understand what these skills actually are. If you've always felt that the term "problem-solving skills" is rather vague and wanted to know more, you've come to the right place.

In this article, we're going to explain what problem-solving skills really mean. We'll talk about what makes up good problem-solving skills and give you tips on how to get better at them. You'll also find out how to make your problem-solving abilities look more impressive to those who might want to hire you.

Sounds good, right? Curious to learn more? 

In this article we’ll show you:

• What are problem solving skills;
• Why are they important; 
• Specific problem solving skills examples;
• How to develop your problem solving skills;
• And, how to showcase them on your resume.

Table of Contents

Click on a section to skip

What are problem solving skills?

Why are problem solving skills important, the best 7 problem solving skills examples, how to develop problem solving skills, problem solving skills resume example, key takeaways: problem solving skills.

First of all, they're more than just a buzzword!

Problem-solving skills are a set of specific abilities that allow you to deal with unexpected situations in the workplace, whether it be job related or team related. 

It's a complex process that involves several “sub skills” or “sub steps,” namely:

• Recognizing and identifying the issue at hand.
• Breaking the problem down into smaller parts and analyzing how they relate to one another. 
• Creating potential solutions to the problem, evaluating them and picking the best one.  
• Applying the chosen solution and assessing its outcome. 
• Learning from the whole process to deal with future problems more effectively. 

As you can see, it's not just about solving problems that are right in front of us, but also about predicting potential issues and being prepared to deal with them before they arise.  

Despite what you may believe, problem-solving skills aren't just for managers . 

Think about it this way: Why do employers hire employees in the first place? To solve problems for them!

And, as we all know, problems don't discriminate. In other words, it doesn't matter whether you're just an intern, an entry-level professional, or a seasoned veteran, you'll constantly face some kind of challenges. And the only difference is in how complex they will get.

This is also reflected in the way employers assess suitability of potential job candidates. 

In fact, research shows that the ability to deal with unexpected complications is prioritized by an overwhelming 60% of employers across all industries, making it one of the most compelling skills on your resume.

So, regardless of your job description or your career level, you're always expected to find solutions for problems, either independently or as a part of a team. 

And that's precisely what makes problem-solving skills so invaluable and universal ! 

Wondering how good is your resume?

Find out with our AI Resume Checker! Just upload your resume and see what can be improved.

As we've said before, problem-solving isn't really just one single skill. 

Instead, your ability to handle workplace issues with composure depends on several different “sub-skills”. 

So, which specific skills make an employee desirable even for the most demanding of recruiters? 

In no particular order, you should focus on these 7 skills : 

• Analytical skills
• Research skills
• Critical thinking 
• Decision-making
• Collaboration
• Having a growth mindset

Let's have a look at each of them in greater detail!

#1 Analytical skills

Firstly, to truly understand complex problems, you need to break them down into more manageable parts . Then, you observe them closely and ask yourself: “ Which parts work and which don't,” How do these parts contribute to the problem as a whole,” and "What exactly needs to be fixed?” In other words, you gather data , you study it, and compare it - all to pinpoint the cause of the issue as closely as possible.

#2 Research skills

Another priceless tool is your research skills (sometimes relying on just one source of information isn't enough). Besides, to make a truly informed decision , you'll have to dig a little deeper. Being a good researcher means looking for potential solutions to a problem in a wider context. For example: going through team reports, customer feedback, quarterly sales or current market trends.  

#3 Critical thinking

Every employer wants to hire people who can think critically. Yet, the ability to evaluate situations objectively and from different perspectives , is actually pretty hard to come by. But as long as you stay open-minded, inquisitive, and with a healthy dose of skepticism, you'll be able to assess situations based on facts and evidence more successfully. Plus, critical thinking comes in especially handy when you need to examine your own actions and processes. 

 #4 Creativity

Instead of following the old established processes that don't work anymore, you should feel comfortable thinking outside the box. The thing is, problems have a nasty habit of popping up unexpectedly and rapidly. And sometimes, you have to get creative in order to solve them fast. Especially those that have no precedence. But this requires a blend of intuition, industry knowledge, and quick thinking - a truly rare combination. 

#5 Decision-making

The analysis, research, and brainstorming are done. Now, you need to look at the possible solutions, and make the final decision (informed, of course). And not only that, you also have to stand by it ! Because once the train gets moving, there's no room for second guessing. Also, keep in mind that you need to be prepared to take responsibility for all decisions you make. That's no small feat! 

#6 Collaboration

Not every problem you encounter can be solved by yourself alone. And this is especially true when it comes to complex projects. So, being able to actively listen to your colleagues, take their ideas into account, and being respectful of their opinions enables you to solve problems together. Because every individual can offer a unique perspective and skill set. Yes, democracy is hard, but at the end of the day, it's teamwork that makes the corporate world go round. 

#7 Having a growth mindset

Let's be honest, no one wants their work to be riddled with problems. But facing constant challenges and changes is inevitable. And that can be scary! However, when you're able to see these situations as opportunities to grow instead of issues that hold you back, your problem solving skills reach new heights. And the employers know that too!

Now that we've shown you the value problem-solving skills can add to your resume, let's ask the all-important question: “How can I learn them?”

Well…you can't. At least not in the traditional sense of the word. 

Let us explain: Since problem-solving skills fall under the umbrella of soft skills , they can't be taught through formal education, unlike computer skills for example. There's no university course that you can take and graduate as a professional problem solver. 

But, just like other interpersonal skills, they can be nurtured and refined over time through practice and experience. 

Unfortunately, there's no one-size-fits-all approach, but the following tips can offer you inspiration on how to improve your problem solving skills:

• Cultivate a growth mindset. Remember what we've said before? Your attitude towards obstacles is the first step to unlocking your problem-solving potential. 
• Gain further knowledge in your specialized field. Secondly, it's a good idea to delve a little deeper into your chosen profession. Because the more you read on a subject, the easier it becomes to spot certain patterns and relations.  
• Start with small steps. Don't attack the big questions straight away — you'll only set yourself up for failure. Instead, start with more straightforward tasks and work your way up to more complex problems. 
• Break problems down into more digestible pieces. Complex issues are made up of smaller problems. And those can be further divided into even smaller problems, and so on. Until you're left with only the basics. 
• Don't settle for a single solution. Instead, keep on exploring other possible answers.
• Accept failure as a part of the learning process. Finally, don't let your failures discourage you. After all, you're bound to misstep a couple of times before you find your footing. Just keep on practicing. 

How to improve problem solving skills with online courses

While it’s true that formal education won’t turn you into a master problem solver, you can still hone your skills with courses and certifications offered by online learning platforms :

• Analytical skills. You can sharpen your analytical skills with Data Analytics Basics for Everyone from IBM provided by edX (Free); or Decision Making and Analytical Thinking: Fortune 500 provided by Udemy (＄21,74).
• Creativity. And, to unlock your inner creative mind, you can try Creative Thinking: Techniques and Tools for Success from the Imperial College London provided by Coursera (Free).
• Critical thinking. Try Introduction to Logic and Critical Thinking Specialization from Duke University provided by Coursera (Free); or Logical and Critical Thinking offered by The University of Auckland via FutureLearn.  
• Decision-making. Or, you can learn how to become more confident when it's time to make a decision with Decision-Making Strategies and Executive Decision-Making both offered by LinkedIn Learning (1 month free trial).
• Communication skills . Lastly, to improve your collaborative skills, check out Communicating for Influence and Impact online at University of Cambridge. 

The fact that everybody and their grandmothers put “ problem-solving skills ” on their CVs has turned the phrase into a cliche. 

But there's a way to incorporate these skills into your resume without sounding pretentious and empty. Below, we've prepared a mock-up resume that manages to do just that.

FYI, if you like this design, you can use the template to create your very own resume. Just click the red button and fill in your information (or let the AI do it for you).

Problem solving skills on resume example

This resume was written by our experienced resume writers specifically for this profession.

Why this example works?

• Firstly, the job description itself is neatly organized into bullet points .  
• Instead of simply listing soft skills in a skills section , you can incorporate them into the description of your work experience entry.  
• Also, the language here isn't vague . This resume puts each problem-solving skill into a real-life context by detailing specific situations and obstacles. 
• And, to highlight the impact of each skill on your previous job position, we recommend quantifying your results whenever possible. 
• Finally, starting each bullet point with an action verb (in bold) makes you look more dynamic and proactive.

To sum it all up, problem-solving skills continue gaining popularity among employers and employees alike. And for a good reason!

Because of them, you can overcome any obstacles that stand in the way of your professional life more efficiently and systematically. 

In essence, problem-solving skills refer to the ability to recognize a challenge, identify its root cause, think of possible solutions , and then implement the most effective one. 

Believing that these skills are all the same would be a serious misconception. In reality, this term encompasses a variety of different abilities , including:

In short, understanding, developing, and showcasing these skills, can greatly boost your chances at getting noticed by the hiring managers. So, don't hesitate and start working on your problem-solving skills right now!

Julia has recently joined Kickresume as a career writer. From helping people with their English to get admitted to the uni of their dreams to advising them on how to succeed in the job market. It would seem that her career is on a steadfast trajectory. Julia holds a degree in Anglophone studies from Metropolitan University in Prague, where she also resides. Apart from creative writing and languages, she takes a keen interest in literature and theatre.

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Problem Solving

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We’re repeatedly told by hiring managers that problem solving is one of the most important skills they look for in a new hire. But how can students use this to their advantage? This piece examines: 1) How to problem solve 2) Best tips for problem solving 3) How to articulate this skill in a job interview. Odds are good you use problem solving skills everyday. All that’s left is to show a hiring manager that you can apply these same skills in your desired career!

Bridging the labor mismatch in US construction

The US construction sector seems set for a jobs boom. The US Bipartisan Infrastructure Law  projects $550 billion of new infrastructure investment over the next decade, which our modeling suggests could create 3.2 million new jobs across the nonresidential construction value chain. That’s approximately a 30 percent increase in the overall US nonresidential construction workforce, which would mean 300,000 to 600,000 new workers entering the sector—every year.

This is a big ask for an industry that is already struggling to find the people it needs. In October 2021, 402,000 construction positions 1 Included both nonresidential and residential construction openings. Further granularity is not available from the US Bureau of Labor Statistics. remained unfilled at the end of the month, the second-highest level recorded since data collection began in December 2000.

In this environment, wages have already increased significantly since the onset of the COVID-19 pandemic, reflecting intense competition for employees, with employers offering higher pay or other nonwage benefits. Between December 2019 and 2021, construction wages grew by 7.9 percent. 2 Quarterly Census of Employment and Wages, US Bureau of Labor Statistics. Competition from other sectors for the same pool of labor is heating up, too. For example, over the same period, transportation and warehousing wages grew by 12.6 percent. The prospect of higher pay and better working conditions is already tempting experienced workers away from construction and into these and other sectors.

No end in sight

Today’s mismatches are likely to persist because of structural shifts in the labor market. The relationship between job openings and unemployment has departed from historical trends. In January 2022—two years from the start of the pandemic—the US unemployment rate stood at 4.0 percent, close to its prepandemic level of 3.5 percent. Job openings remained exceptionally high, however, with 10.9 million unfilled positions as of the end of December 2021, compared with 5.9 million in December 2019.

This labor supply imbalance has multiple root causes, some shorter term and cyclical while others are more structural in nature. For example, the pandemic brought forward the retirements of many in the baby-boomer generation, with an estimated 3.2 million leaving the workforce in 2020—over a million more than in any year before 2016. According to the American Opportunity Survey , among those who are unemployed, concerns about physical health, mental health, and lack of childcare remain the dominant impediments preventing reentry into the workforce. Research on the “Great Attrition/Great Attraction”  also highlights the importance of nonwage components of the employee value proposition. Record job openings and quit rates highlight employees’ growing emphasis on feeling valued by their organization, supportive management, and flexibility and autonomy at work.

Additionally, the pipeline of new construction workers is not flowing as freely as it once did. Training programs have been slow to restart operations after pandemic-driven safety concerns led to their suspension the spring of 2020. The industry is finding it more difficult to attract the international workforce that has been an important source of talent for engineering, design, and contracting activities. Net migration has been falling since 2016, a trend accelerated by COVID-19 travel restrictions. 3 Population estimates, US Census Bureau. Between 2016 and 2021, net migration declined steadily from 1.06 million to 244,000.

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Impact on projects.

The interconnected nature of the construction value chain means that the labor mismatch generates knock-on effects across the project life cycle and supply chain. By late 2021, project owners were reporting that up to 25 percent of material deliveries to sites were either late or incomplete. In project execution, the combination of higher hourly rates, premiums and incentives, and overtime payments was resulting in overall labor costs as much as double prepandemic levels. Meanwhile, difficulty accessing skilled and experienced people was leading some owners to report project delays related to issues around the quality and productivity of on-site work.

In some US cities and their suburbs, wage growth has surpassed the level seen in core Gulf Coast counties at the height of the shale oil boom. Labor shortages in the shale sector drove wages up by 5 to 10 percent and were correlated with steep drops in productivity. The productivity of some tasks fell by 40 percent or more during shale construction peaks (exhibit), and overall productivity declined by about 40 percent per year when labor was in short supply. This forced owners to extend project timelines by 20 to 25 percent. The impact of a long-term, nationwide labor mismatch might be even more severe than the shale industry’s experience, given that oil companies were able to attract new workers from around the country.

Getting back into balance

The labor mismatch in the construction sector is bad today, and set to get worse. To avoid a decade or more of rising costs, falling productivity, and ever-increasing project delays, companies in the industry should consider thoughtful actions now.

Those actions could address three components of the challenge. First, companies could do everything possible to maximize productivity through measures aimed at improving efficiency across the value chain. Second, they could expand the pool of available labor by doubling down on accessing diverse talent and working harder to retain the employees already in their organization. Finally, they could consider making labor a strategic priority, with senior leadership attention within companies.

Improving construction productivity

Companies could access a range of levers to reduce the labor content required per job and drive to improve productivity in project development and delivery. Those levers involve changes to project designs and fresh thinking about when, where, and how work is done.

Improvements in productivity occur long before work starts on the ground. They include rigorous control of project scope, design simplification, and standardization. Increasing the use of off-site and modular construction , for example, could allow projects to capture multiple benefits, including accelerated design cycles; the greater productivity associated with industrialized, factory floor manufacturing techniques; automation; and less time spent on site.

Smarter execution management, enabled by digital technologies and analytics techniques could drive better, faster decision making during project delivery. Real-time data collection, for example, gives project managers earlier, more detailed insights about progress, allowing them to intervene more effectively to maintain productivity and keep projects on track. Intelligent simulation software allows teams to evaluate hundreds of thousands of possible critical paths, identifying approaches that could be more efficient or less risky than the conventional wisdom.

Lean construction is another proven way to drive significant and sustainable productivity improvements. Establishing a centralized, continuous improvement engine could enhance on-site execution through integrated planning, performance management, and waste elimination. Key stakeholders across the project work with a common, agreed set of key performance indicators. That allows them to address issues in real time and facilitates collaboration to reduce waste and variability work. Capability building across the planning and construction teams could help team members understand and adopt lean construction practices.

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Reimagining talent.

To ensure access to the skills they need, construction sector companies can accelerate the onboarding of recruits, boost retention by revisiting what employees want beyond wages, and invest more in developing their pipelines of future workers.

In the near term, employers could prioritize review of job applications and reduce the number of steps in both the interview and onboarding process. In the medium term, both the public and private sectors could look to reduce hiring timelines and shift to a skills-based approach when hiring.

In the medium term, retaining current staff and attracting new talent will both turn on understanding of what employees value beyond wages. Competitive wages are now table stakes, so employees are thinking about a broader set of benefits and workplace characteristics when making decisions about where to work. Research on attrition in the postpandemic workplace  has shown that they are placing more emphasis on autonomy, flexibility, support, and upward mobility.

In the longer term, the construction industry can consider a new approach to talent attraction, development, and retention. Talent acquisition could begin early, through partnerships with educational institutions including universities, colleges, and high schools. These partnerships could boost awareness of the possibilities of a career in the sector and ensure future employees have appropriate skills prior to onboarding.

Companies could also look more widely for potential recruits, considering individuals who have taken alternative educational paths, such as technical degrees or hands-on experience. The Rework America Alliance , a Markle-led coalition in which McKinsey is a partner, illustrates the importance of skills-based, rather than credential-based, hiring. A skills-based perspective  is key to tapping into the talents of the 106 million workers who have built capabilities through experience but whose talents are often unrecognized because they don’t have a four-year college degree. A skills-based approach could be complemented by reimagining apprenticeships to bring younger students and vocational talent into the industry at an earlier stage in their careers.

Employers could consider working with a range of nontraditional sources of talent, including veteran-transition programs, formerly incarcerated individuals, and others. Homeboy Industries provides an example of the local impact, effectiveness, and potential of working with often overlooked population segments. Moreover, identifying and attracting talent from outside the traditional paths used by the construction industry could also help it to increase the diversity of its workforce. Today, 88 percent of the sector’s workforce is White and 89 percent is male. 4 Labor Force Statistics from the Current Population Survey Database, US Bureau of Labor Statistics, accessed March 10, 2022.

Looking at labor through a strategic lens

Labor and skills shortages have the potential to slow growth and erode profitability across the construction value chain. For C-suites, there’s no other single issue that could protect against significant cost erosion. Companies could consider establishing a systematic talent acquisition and retention program, led by a C-level executive and a core part of the CEO agenda. That program could first be tasked with building a robust fact base on current and emerging labor needs and availability gaps. It could then identify a bold set of initiatives that address labor-related issues across the value chain. This exercise starts in the boardroom, but it doesn’t stop there. Leadership will likely need to be increasingly present in the field and on the job site too, celebrating and recognizing top talent throughout the organization.

The labor challenge extends well beyond corporate boundaries. Since the successful delivery of a project could be jeopardized by labor shortages in a single value-chain participant, project owners and contractors may want to adapt the structure of project relationships and contracts. Moving away from traditional contracting methods to collaborative contracts , for example, allows participants to share market risks and opportunities as a project evolves, rather than baking in worst-case estimates at the outset of negotiations.

The US construction sector is poised to revitalize, replace, and expand the country’s infrastructure. Done right, that will power inclusive growth and set up the economy for success in the 21st century. To do so, the sector will need to address its labor challenges. That calls for the application of a diverse set of tools and approaches to create better jobs, get the most out of its people, and optimize agility and collaboration across the value chain.

Garo Hovnanian is a partner in McKinsey’s Philadelphia office, Ryan Luby is a senior knowledge expert in the New York office, and Shannon Peloquin is a partner in the Bay Area office.

The authors wish to thank Tim Bacon, Luis Campos, Roberto Charron, Justin Dahl, Rebecca de Sa, Bonnie Dowling, Bryan Hancock, Rawad Hasrouni, Adi Kumar, Jonathan Law, Michael Neary, Nikhil Patel, Gaby Pierre, Jose Maria Quiros, Kurt Schoeffler, Shubham Singhal, Stephanie Stefanski, Jennifer Volz, and Jonathan Ward for their contributions to this article.

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