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How to Write a Cover Letter Using ChatGPT in 7 Steps (+Prompt Template)

• Klara Cervenanska , 
• Updated January 30, 2024 11 min read

Thanks to tools like ChatGPT, the once-dreaded task of writing cover letters is becoming more manageable. But do you actually know how to write a cover letter using ChatGPT?

If you're not familiar with this tool and how to use it, your cover letter might become an even bigger mess than it was before.

Furthermore, using a generic prompt, such as "Write a cover letter for a junior accountant," will result in a generic cover letter.

To avoid that, we'll guide you through the essential steps to operate this AI language model effectively and explore the right prompts for writing a cover letter — ensuring your cover letter is personalized, tailored for the job, and professional.

Lastly, we'll also show you an alternative to using ChatGPT for crafting your cover letter.

But first...

Table of Contents

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What is ChatGPT?

How to write a cover letter using chatgpt in 7 steps, prompt template for chatgpt to write a personalized cover letter, the drawbacks and limitations of chatgpt.

• If you don't want to use ChatGPT...

Key takeaways: How to write a cover letter using ChatGPT?

Due to the current hype, you probably already heard about it.

ChatGPT is a state-of-the-art AI language model developed by OpenAI, designed to generate human-like text based on user input.

This tool is useful for a variety of tasks, such as drafting emails, writing articles, providing customer support, or debugging code.

To better understand how ChatGPT can help you with your cover letter writing process, let's explore its key capabilities.

• understands context and generates relevant content
• adapts to different writing styles and tones
• responds effectively to user prompts for customized output
• is capable of generating creative and engaging text

Hence, in the context of crafting cover letters, this AI tool can be a game changer for job seekers and provide a high-quality draft and/or improve the overall quality of your writing.

Want to try an easier option?

Discover Kickresume's AI Writer. Instantly generate eye-catching, ready-to-use cover letters in stunning templates.

Now that you know the key capabilities of ChatGPT, let's explore step-by-step how to use this powerful AI tool to write a cover letter.

By following these 7 steps, you'll be able to produce an impressive cover letter in minutes.

1. Sign up and create a free account on OpenAI

Head over to chat.openai.com and sign up for a free account. It's pretty straightforward — all you need is an email address, Google account, or Microsoft account.

Both the website and app are completely free to use.

Since ChatGPT is extremely popular, you might encounter some delays while signing up. If that happens, just wait a few minutes and try again.

Just FYI, there's also a paid version called ChatGPT Plus, which has a number of advantages, including faster response times. Currently, it's available for $20/month.

2. Ask ChatGPT what information it needs from you to write a cover letter

This tool is, first and foremost, a chatbot. Hence, you can actually ask ChatGPT what information it needs from you in order to create a well-written and personalized cover letter.

So, instead of guessing what information about yourself to include in the prompt, the AI tells you directly.

Use one of the following prompts to inquire about ChatGPT's requirements:

• I'm in the process of applying for a job and need your assistance in writing a persuasive and effective cover letter. Could you instruct me on the necessary details I should provide you with to compose such cover letter?
• I'm currently in the process of applying for a job and need your help in crafting a cover letter for me. Can you explain what information and details you would need from my end to create the most effective and compelling cover letter for me?

The chatbot will then give a list of information it needs, why it needs them, and some concrete examples.

For instance, here's what ChatGPT churned out after using the second prompt:

3. Ask ChatGPT to create an example prompt containing the required information

Now that you know what the AI needs from you to create a cover letter, you may need a little help with phrasing the full prompt.

After all, it requires a lot of information and details from you, including a job description. Hence, it may be a little complicated to formulate an effective prompt.

So, here's what to say next to make the chatbot create the full prompt for you:

• Can you create an example prompt I should give you that entails all of the information you require?
• That's good. Can you give me an example of a prompt that includes all of the information and details you said you need?

Then, GPT does the work for you and creates an example of the final prompt.

Have a look:

It might also be helpful to utilize some additional resources like  AI prompts by PromptVibes   to get some inspiration or guidance in crafting your prompts.

4. Copy the example prompt and fill in with your own information

Now that ChatGPT created an example of the whole prompt for you, copy it.

Paste the example prompt as a prompt. You'll use this as a template/inspiration.

And now comes the harder part. You need to replace all of the squared brackets or "sample details" with your own details and relevant information.

It shouldn't be too complicated since you already have inspiration for what to include and how to write it from GPT.

Rather than attaching the job description, copy it from the job ad and paste it into the prompt where required.

Plus, consider adding any extra specifications in the prompt...

5. Add any additional details to finalize the prompt

Now that you provided ChatGPT with the essential information for your cover letter, you can now specify any extra details.

These can include your desired tone, style, or word count.

Have a look at an example of how to specify any extra details for the prompt:

Additional instructions for ChatGPT

• Word count: The cover letter should be between 200 and 300 words long.
• Tone: The tone should be professional and persuasive but still natural.
• Style: The text should be well-structured with clearly defined paragraphs.

Now your prompt should contain everything to ensure the AI generates a personalized and relevant cover letter.

Here's what the final prompt looks like:

Dear ChatGPT,

I am currently applying for the [position title] position at [company name] and I am seeking your assistance in crafting a compelling cover letter.

Could you please help me by using the following information to create an effective cover letter?

• Job Description: [Insert a copy of the job description here]
• Company Information: [Provide some background information about the company’s mission, values, and culture]
• My Goals: [Tell me about your professional goals and how this job fits into your career aspirations]
• My Achievements: [Provide some examples of your previous accomplishments that are relevant to the position you are applying for]
• My Motivation: [Tell me why you are interested in this particular job and what excites you about the opportunity]
• Additional instructions: The cover letter should be between [word count] words long. The tone should be [you can include multiple adjectives] . The text should be well-structured with clearly defined paragraphs.

Thank you for your assistance, and I look forward to seeing what you create.

6. Run the prompt and review the output

Finally, run the prompt. It'll take a few minutes at most.

Here's the final cover letter written by ChatGPT:

When your cover letter is generated, ask yourself:

• Do I like the output?
• Does it include everything you wanted?
• Is there something specific I don't like?
• Is it long enough? Or is it too long?

You want to examine the cover letter to make sure everything is to your liking.

If you find a specific thing you'd like to adjust, feel free to specify this as your next prompt.

For instance:

• That's good, but I think it's too long. Can you make it a little shorter?
• That's good, but I don't like that every paragraph starts with "I". Can you re-phrase the first sentence of each paragraph?
• That's good, but you used too many keywords from the job description. Can you re-phrase it and use the keywords from the job description less?

And, if you like the cover letter but you're not 100% convinced and can't pinpoint why — hit the Regenerate response button. Just make sure to save each output so that you have some options to choose from.

7. Proofread and edit the final cover letter

After the AI generates your cover letters, it's crucial to review them for any misrepresentations, mistakes, or grammar errors.

So, make sure to proofread and carefully edit the content before sending it.

Here are a couple of things that you might need to edit:

• Grammar & punctuation. ChatGPT often struggles with commas and inconsistencies in the verb tense in particular.
• Repetitive vocabulary. Replace repetitive or vague words with more precise and varied vocabulary to provide clarity and avoid redundancy.
• Sentence structure & flow. Rearrange sentences or rephrase them to improve the overall flow of the text. Also, break up long sentences into shorter ones and combine short, choppy sentences.
• Fact-checking. Verify any facts, statistics, or claims made within the text to ensure they are accurate and up-to-date.
• Consistency in formatting. This mostly includes consistency in abbreviations or capitalization.

Additionally, keep in mind that ChatGPT's homepage warns about the possibility of generating incorrect or biased content — so always fact-check! More on ChatGPT's drawbacks later.

Ideally, you should use the AI-generated cover letters as a starting point for the final version you'll send. Or an inspiration, if you will.

As mentioned before, ChatGPT isn't perfect.

While ChatGPT can be a valuable tool in generating content, you have to be aware of its shortcomings when using this tool to create your cover letter.

Here are some of the potential challenges you may encounter when using ChatGPT to write a cover letter:

• Limited understanding of context. ChatGPT might not fully comprehend the complexities of a specific job or industry, and may struggle to understand complex queries. This could lead to generic or less-targeted content in a cover letter.
• Inaccurate or nonsensical responses. Since the chatbot doesn't possess human-level understanding, it might generate irrelevant, incorrect, or illogical information — which can decrease the quality of a cover letter.
• Sensitivity to input phrasing . The way a prompt is phrased may affect the response generated by ChatGPT. Slight changes in phrasing can lead to different or inconsistent content in the cover letter.
• Wordiness. ChatGPT may produce wordy or repetitive responses, which could result in a cover letter that's perceived as unprofessional or difficult to read.
• Over-optimization for engagement. This can lead to a cover letter that contains catchy or captivating phrases but lacks the necessary information or professional tone expected in a job application.

If you don't want to use ChatGPT...

As you can probably tell, writing a cover letter with ChatGPT isn't so straightforward. It takes a lot of effort to put together a suitable prompt, adjust all of the details and information to be more personal, and has a couple of limitations overall.

What's more, this chatbot only provides you with raw text, which you then need to design and format yourself. You may also need to add a signature in a different text editor.

So, if you're looking for an alternative AI-powered solution to help you write a cover letter, consider Kickresume — a platform that specializes in creating professional resumes and cover letters (with or without AI).

Their AI cover letter writer tool uses the GPT-4 language model (used by ChatGPT, too) to produce cover letters without the need to create a lengthy prompt. The generated cover letter is well-formatted and designed and ready-for-use immediately.

Here's why you might want to give Kickresume's AI Cover Letter Writer a try:

• No complicated prompt is required. Kickresume specializes in resumes and cover letters. Which is why the AI cover letter writer only needs a few basic data from you, and there's no need to generate multiple prompts.
• Easy-to-use interactive platform. A user-friendly interface that makes navigating and creating your cover letter a breeze. To create an AI cover letter, you simply fill in a 2-step questionnaire, where you provide your desired job title, the job description, your credentials, and your previous employment. You can then add any details and edit the cover letter.
• Cover letter ready to use immediately. You don't need to worry about formatting or designing your cover letter. There's a variety of visually appealing templates available that follow industry-standard formatting. You can customize the design to match your preferred style. Once you pick a template, your letter is ready to be used.
• Provides expert tips & guidance. Apart from templates and AI assistance, Kickresume also offers expert guidance on crafting the perfect cover letter. Its Help Center is constantly updated with advice articles to help you make the best impression on potential employers.
• Integrated signature feature. You can digitally sign your documents , eliminating the need to add a signature in a separate text editor. This ensures that your cover letter looks polished and professional.
• Pre-written content for various industries. If you’d like to add more role-specific content to your cover letter, you also have access to pre-written phrases specific for various industries and job roles.

Here's an example of an AI-generated cover letter created with Kickresume:

AI-generated cover letter created with Kickresume

This cover letter was generated using Kickresume’s AI writer for  “copywriter”  position.

Despite the limitations of this language model, ChatGPT can be a very valuable tool in generating content for a cover letter.

Here's a quick rundown of how to write a cover letter using ChatGPT in 7 steps:

• Sign up and create a free account on OpenAI.
• Ask ChatGPT what information it needs from you to write a cover letter.
• Ask ChatGPT to create an example prompt that contains all the information it required from you in the previous step.
• Copy the example prompt and replace all of the "sample" details with your own details.
• Add any additional details to finalize the prompt, including the word count, tone, and style.
• Run the prompt and review the output. If you want another option, click regenerate response .
• Proofread and edit the final cover letter. Is it over-using certain keywords? Is the grammar correct?

Every cover letter needs a resume, too.

Let our AI resume writer write the first draft of your resume for you.

Klara graduated from the University of St Andrews in Scotland. After having written resumes for many of her fellow students, she began writing full-time for Kickresume. Klara is our go-to person for all things related to student or 'no experience resumes'. At the same time, she has written some of the most popular resume advice articles on this blog. Her pieces were featured in multiple CNBC articles. When she's not writing, you'll probably find her chasing dogs or people-watching while sipping on a cup of coffee.

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How to Write a Chatbot Developer Cover Letter (With Template)

Key takeaways

• A cover letter can be the most important element in a job application. Ensuring your profile stands out to recruiters is crucial to your professional success.
• A well-tailored cover letter should provide relevant information clearly and concisely. Focus on detailing your skills and why you are the right person for that specific role.
• The included Chatbot Developer cover letter template provides an easy starting point to craft your own cover letters. Adapt and personalize it to fit your profile.

A well-written cover letter is key to quickly getting the attention of prospective employers. Among countless job seekers, resumes, and application letters, yours need to stand out on first impression if you want to ensure your job search   translates to a new role .

In this post, you will discover:

• Reasons why a well-crafted cover letter is key to professional success, from entry-level roles to senior positions
• Cover letter do’s and dont’s
• A Chatbot Developer sample cover letter you can easily adapt and personalize

A well-tailored   cover letter : The key to   job application   success

Ensuring you know how to write a cover letter that is clear, informative, and tailored to the role you are applying to will benefit you in many ways. Well-crafted cover letters have many benefits, which include:

• Showcasing relevance:   Tailoring your cover letter allows you to emphasize the most relevant skills, experiences, and achievements that align with the specific job requirements. This immediately captures the attention of the   talent acquisition   team, recruiters, or human resources reps.
• Demonstrating research:   A good cover letter conveys your understanding of the organization's needs and illustrates how you can contribute to its success, signaling to potential employers that you've done your homework.
• Telling your story:   Each job application is unique, and a tailored cover letter enables you to craft a personalized narrative. It lets you connect your professional journey with the role's specific challenges and opportunities, making your application more compelling.
• Highlighting cultural fit:   Your cover letter allows you to address the company's values, mission, and culture. By aligning your experiences and values with those of the organization, you demonstrate a cultural fit and convey your enthusiasm for being part of the team.
• Addressing specific requirements:   Job postings often include   specific skills or qualifications   the employer is seeking. Tailoring your cover letter enables you to address these requirements directly, showcasing how you possess the desired attributes and can meet the company's expectations.

Cover letter tips

A great cover letter should reflect your professional profile and personality. However, no matter what your cover letter's content is, the tips below will help ensure the message you want to convey is clear and easily accessible to hiring managers.

• Keep it concise:   Aim for a cover letter length of 250-400 words. Be succinct in presenting your qualifications and experiences.
• Use a clean layout:   Opt for a professional and clean cover letter format with a standard font (e.g., Arial, Calibri, or Times New Roman) and a font size of 10-12 points.
• Include   contact information :   Provide your contact information at the top of the cover letter, including your name, phone number, and professional email address.
• Use   headers   and sections:   Organize your cover letter into clear sections with headers such as Introduction, Work Experience, and Achievements for easy readability.
• Maintain a professional tone:   Keep the tone of your cover letter professional and upbeat. Avoid overly casual language, and focus on showcasing your skills and experiences.
• Use keywords:   Incorporate relevant keywords from the Agile Project Manager   job description   and company website into your cover letter. This can help your application pass through   applicant tracking systems (ATS)   used by many employers.
• Highlight achievements with bullet points:   Use bullet points to list specific accomplishments or notable projects. This makes it easier for the reader to grasp your accomplishments quickly.
• Use quantifiable data:   Whenever possible, include quantifiable data to demonstrate the impact of your achievements. Numbers provide concrete evidence of your contributions.
• Match company tone:   Adapt your writing style to match the tone of the company and industry. Research the company's culture to strike the right balance between professionalism and personality.
• Showcase company knowledge:   Demonstrate your understanding of the company by referencing its values, mission, or recent achievements. Explain why you're excited about the opportunity to work for this specific organization.
• Address employment gaps (if applicable):   If you have employment gaps, briefly address them in a positive light, focusing on any skills or experiences gained during those periods.
• Proofread   thoroughly:   Eliminate typos and grammatical errors by proofreading your cover letter multiple times. Consider using tools like Grammarly to catch any overlooked mistakes and ensure your English (or any language you use) is correct.
• Include a   call to action :   Conclude your cover letter with a call to action, expressing your enthusiasm for the opportunity and indicating your readiness for an interview.
• Follow submission instructions:   If there are specific instructions for submitting the cover letter, such as naming conventions or document formats, ensure that you adhere to them.
• Save as a PDF:   Save your cover letter as a PDF before submitting it. This ensures that the formatting remains consistent across different devices and software.

While understanding the correct steps to write a cover letter is crucial to your professional success, knowing what mistakes to avoid is equally important. The best cover letter can easily be made useless by a tiny blunder. Avoid making the mistakes listed below; you will be halfway to your new job.

• Don't use a generic greeting:   Avoid generic salutations like "To whom it may concern," “Dear sir or madam, “ or “Dear hiring manager.“ Whenever possible, address the cover letter to a specific person.
• Don't repeat your resume:   An effective cover letter should complement your resume, not duplicate it. Focus on specific experiences and achievements that showcase your qualifications for the role.
• Don't exaggerate or lie:   Be truthful in your cover letter. Exaggerating your qualifications or providing false information can harm your chances and damage your professional reputation.
• Don't use unprofessional email addresses:   Ensure that the email address you use in your contact information is professional. Avoid using nicknames or unprofessional terms.
• Don't include irrelevant information:   Keep your cover letter focused on the job. Avoid including unrelated personal details or experiences that do not contribute to your suitability for the role.
• Don't use jargon unnecessarily:   While demonstrating your knowledge is essential, avoid unnecessary jargon that may confuse the reader. Use clear and straightforward language.
• Don't sound overly eager:   Expressing enthusiasm is positive but can easily feel unauthentic if overdone.

Remember, the goal of a practical cover letter is to present your qualifications in a clear, organized, and compelling manner while adhering to professional standards.

How to structure your Chatbot Developer   cover letter

Express your genuine interest in the Chatbot Developer position at [Company Name] in the opening paragraph. Communicate your passion for natural language processing, conversational AI, and your eagerness to contribute to a team dedicated to creating sophisticated and user-friendly chatbot solutions. If applicable, mention any referrals that have influenced your decision to apply for this specific role.

About your current role

Highlight your achievements and effective strategies in chatbot development that have positively impacted the success of your current team. Emphasize your role in designing and implementing chatbot functionalities, collaborating with UX/UI teams, and ensuring the delivery of chatbots that provide seamless user experiences. Demonstrate your proficiency in chatbot frameworks, integration with various platforms, and your ability to solve challenges related to conversational AI.

Use this section to outline your current responsibilities and ongoing projects, emphasizing how they align with the requirements and objectives of the Chatbot Developer role.

About your experience

Detail your hands-on experience in chatbot development roles, showcasing your ability to create conversational flows, integrate natural language understanding (NLU) models, and contribute to the overall architecture of chatbot systems. Clearly communicate that your chatbot development skills and readiness for the role are well-established. This section is also an opportunity to highlight any relevant certifications, programming languages, or additional skills you've acquired throughout your   career path .

Notable achievements

Highlight notable accomplishments that showcase your effectiveness as a Chatbot Developer. Whether you played a key role in launching a successful chatbot, improved user engagement through innovative chatbot features, or contributed to a significant advancement in chatbot capabilities, use this section to concisely mention your achievements, how they were measured, and their impact on the overall success of the chatbot projects you've been involved in.

Why you want to work there

Express your interest in the company by highlighting specific aspects of its initiatives, technology stack, mission, and values that resonate with you. Convey how these align with your professional goals and how you envision contributing to the company's success through your expertise in chatbot development. Be concise but articulate about your motivations.

Specific projects or initiatives that motivated you to apply

Demonstrate your understanding of the organization by referencing specific chatbot-related projects or initiatives that have captured your interest. Draw connections between these initiatives and your skills and experiences, emphasizing how your contributions align with the company's goals for advancing chatbot technology. This shows your genuine interest and proactive approach to aligning with the company's mission.

In the closing paragraph, reiterate your enthusiasm to contribute to the company's success as a Chatbot Developer. Express your eagerness to discuss how your skills align with the company's chatbot development objectives and invite the reader to reach out with any questions they may have. Sign off with a professional salutation.

Chatbot Developer   cover letter template

Dear [Hiring Manager’s name],

I am writing to express my enthusiastic interest in the Chatbot Developer position at [Company Name], as advertised. With a robust background in natural language processing and a proven track record of creating conversational agents that enhance user experiences, I am confident I can contribute effectively to your innovative team.

About my current role

In my current position as a Chatbot Developer at [Current Company], I have:

• Designed and developed chatbots for [specific applications, e.g., customer support, lead generation, etc.].
• Collaborated with cross-functional teams to gather user requirements and refine chatbot functionalities.
• Implemented and optimized natural language processing algorithms to improve chatbot understanding and response accuracy.

About my Chatbot Developer experience

My experience extends to:

• Utilizing various chatbot development frameworks and platforms, including [specific frameworks and platforms relevant to the job posting].
• Integrating chatbots with existing systems and databases to provide seamless and personalized user interactions.
• Conducting user testing and feedback sessions to continuously improve chatbot performance.

Some of my notable achievements include:

• Developing a chatbot that contributed to a [specific outcome, e.g., increased customer satisfaction, lead conversion, etc.].
• Implementing multilingual capabilities in a chatbot, expanding its user reach and engagement.
• Collaborating on a team project to create an innovative chatbot feature, resulting in a [specific positive outcome].

Why I want to work for [Company]

I am particularly drawn to [Company Name] due to its [mention aspects unique to the company and are a core part of its mission and values such as commitment to innovation in chatbot development, dedication to enhancing user experiences, growth,...]. I am excited to apply my chatbot development expertise to contribute to [Company Name]'s success in providing cutting-edge conversational solutions.

Specific projects or initiatives of [Company] that motivated me to apply

In researching [Company Name], I was impressed by your recent initiatives in [specific chatbot-related project or achievement]. I believe my experience in chatbot development aligns with your organizational objectives. My commitment to delivering user-friendly and effective chatbot solutions and my dedication to continuous learning and collaboration make me a valuable addition to your chatbot development team.

Thank you for considering my application. I am eager to further discuss how my skills and experiences align with the Chatbot Developer role at [Company Name]. I look forward to contributing to your team's success.

[Your Full Name]

Get your career rolling with Deel

Your job application is your chance to tell your professional story, and a well-tailored cover letter is your narrative's opening chapter. Remember that personalization is key. Make each word count, emphasizing how your background uniquely positions you as the ideal candidate, and get your dream job. 

Looking for even more inspiration?   Discover how to write a stellar cover letter in 5 steps .

Discover more tips and tools to help boost your career further and climb the steps to your dream job on   the get-hired content hub .

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ChatGPT cover letters: How to use this tool the right way

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What is ChatGPT?

How to write a cover letter using chatgpt, make ai work for you: 3 extra tips, write a cover letter that stands out.

When applying for a job, you always provide a resume.

But a cover letter holds just as much weight — if not more — in hiring decisions. It gives you a chance to elaborate on your resume and explain why you’re right for the job.

Like a letter of interest , your cover letter is the recruiter or hiring manager ’s first impression of you. It should be professional, persuasive, and well-written. 

With that in mind, written communication isn’t everyone’s strong suit, and that’s okay. There are resume builders and cover letter templates to guide the way. And if those tools aren’t enough, artificial intelligence (AI), like ChatGPT, can also help you put your best foot forward. 

Here’s how to harness AI and write a ChatGPT cover letter that looks professional and wins over recruiters.

ChatGPT is an AI language processing tool that burst into pop culture at the end of 2022. As of June 2023, the program is available for free because it’s still in the research and feedback-collection phase, but there’s a paid subscription option called ChatGPT Plus.

AI research company OpenAI reportedly trained ChatGPT on a massive dataset of over 8 million documents and 10 billion words , which helped the program develop a complex understanding of the patterns and relationships in human speech. 

When you ask ChatGPT a question or give it a command — like “Write a cover letter for me based on my resume” — the AI uses those patterns to create a string of words it predicts will best answer your question. The result is often eloquent and professional-sounding content. 

In the short time it’s been available to the public, ChatGPT has become wildly popular. It gained 100 million active users just two months after its launch , setting a record for the fastest adoption of a new consumer app. It’s clear that people love this tool — and they’re using it for everything from computer code to resumes and cover letters.

While ChatGPT is a remarkable tool, it’s important to remember that it’s just that: a tool. The responses you get depend on the prompt you give, so it’s wise to learn how to use ChatGPT to your advantage. If you want to use this program to write your next cover letter, follow this step-by-step guide:

1. Gather your information

For ChatGPT to write your job application cover letter, you’ll need to give it some information about you and the job you’re applying for. The first thing you need to do is gather everything you’re including in the prompt. This should consist of the following:

• Your contact information
• Your work history, including a brief description of past responsibilities and personal achievements
• Your educational history, including any master’s degrees and notable honors and awards
• Your special skills or training relevant to the job posting 
• The job description and roles and responsibilities of the position

This information will help you use ChatGPT as a cover letter generator that writes text specific to your desired job. The chatbot will analyze the job description for key information, like required education or skills, and use your work history and qualifications to draft a letter showcasing your abilities to meet the employer’s needs. 

2. Prep the prompt

Once you have your resume and all other vital information handy, it’s time to ask ChatGPT to make a cover letter. Your prompt should be as specific as possible to help the AI create a tailored response that meets your needs.

Start your ChatGPT prompt by telling the chatbot what you’re looking for. For example:

I need you to write a cover letter for my application at [insert company name]. Please base the letter on the job description below.

Then, copy and paste the description from the original job posting . This encourages ChatGPT to use key phrases from the post and highlight your most relevant experience. 

Next, you need to tell the AI chatbot a little about yourself. Input your contact information, your education history, and other skills from your resume or CV that you feel pertain to the position you’re applying for. You can even add your resume to the prompt to give the chatbot additional details. That way it uses as much information as possible.

Once you add everything you need, your prompt might look like this:

I need help drafting a cover letter for my application at [insert company name]. Please base the letter on the job description below:

[insert job posting]

Here is important information about me:

Contact info: [name, email address, LinkedIn profile ]

Work experience: [relevant work history]

Education history: [degrees, certifications, any applicable awards and honors]

Special skills: [relevant skills for the position]

I am including my resume below. Please highlight my experience and responsibilities from [previous company].

Once you’ve entered all the information above, simply hit “enter” and let the chatbot get to work. In a few seconds, it should have a customized cover letter ready for you. 

Here’s an example of ChatGPT’s response to a prompt asking for a hypothetical cover letter for an aspiring marketing manager:

3. Refine the response

While ChatGPT can write a cover letter based on the details you entered, its initial draft may still have room for improvement. It might not highlight everything you wanted it to, and there’s a chance the writing might sound robotic. 

Luckily, you can ask the chatbot to refine and rewrite its results as many times as you want. You could ask it to adjust the tone of your cover letter to make it more upbeat or formal, or write a paragraph about a specific team goal you helped meet.

You can also tailor the formatting at this stage. When ChatGPT creates resume and cover letter examples, it typically adds a traditional heading. Instead, you can prompt it to reformat the letter for an email and create a subject line. Here’s an example from a prompt that said “Can you make this cover letter suitable for email?”:

Once you have the formatting down, give the letter a thorough read. ChatGPT is a highly advanced AI, but it’s not infallible. Take the time to proofread the cover letter for any typos, incorrect information, or phrasing that doesn’t serve your goal of landing a job interview . At only a few hundred words, you want to make that space count.

For example, ChatGPT may point out hard and soft skills you’re missing from the job description instead of highlighting the ones you do have. If you spot these kinds of errors, simply ask it to generate a new response without them. 

Remember, a cover letter is your opportunity to make a great first impression on your prospective employer. Take the time and ensure ChatGPT creates the best letter possible. It might seem like a lengthy process, but it’s likely shorter than the time it would take you to write a cover letter from scratch.

While ChatGPT can write a decent cover letter with even the simplest prompts, a few tips and tricks will improve its output. Try these suggestions to make your cover letter even better: 

Keep the thread open

As an AI program, ChatGPT learns from the conversations and prompts it gets from users. But once you close the page, the program might “forget” its previous conversations. If you want to make changes to your cover letter, it’s best to make those requests in a single thread. This helps the chatbot remember your asks and you keep track of the changes you made. 

Specify the letter length

While you may have a lot to say in your cover letter, keeping it concise is key. The ideal cover letter is no longer than three paragraphs that span about half a page, or around 150–300 words. ChatGPT may not yield this rule because it wants to include all of the information from the prompt. If it does present you with text that’s too long or too short, ask it to adjust. 

Ask to include keywords

According to a 2019 report, over 99% of Fortune 500 companies use applicant tracking systems (ATS) . These systems analyze your resume and cover letter and weed out any that don’t include certain keywords or meet their standards. If your letter doesn’t have the right information, it could get lost in the database. 

Ask ChatGPT to include certain keywords and phrases in your cover letter. Read through the job description and look for job-specific information like required software knowledge, soft skills , and GPA requirements .

Tell the chatbot to mention these in the cover letter to increase your chances of getting out of the ATS and onto a hiring manager ’s screen. 

Your ChatGPT cover letter saves you time and makes your job search a little easier — which is why so many people are using this technology. But no matter how many cover letters you and the chatbot write, remember to always give it a personal touch.  

There are millions of people using this language model to help with their job searches, and while AI tools create great resumes and compelling cover letters, you want to avoid submitting something generic. Tailoring your prompt can help you write applications that stand out from other candidates, helping you land a job you love .

Ace your job search

Explore effective job search techniques, interview strategies, and ways to overcome job-related challenges. Our coaches specialize in helping you land your dream job.

Elizabeth Perry, ACC

Elizabeth Perry is a Coach Community Manager at BetterUp. She uses strategic engagement strategies to cultivate a learning community across a global network of Coaches through in-person and virtual experiences, technology-enabled platforms, and strategic coaching industry partnerships. With over 3 years of coaching experience and a certification in transformative leadership and life coaching from Sofia University, Elizabeth leverages transpersonal psychology expertise to help coaches and clients gain awareness of their behavioral and thought patterns, discover their purpose and passions, and elevate their potential. She is a lifelong student of psychology, personal growth, and human potential as well as an ICF-certified ACC transpersonal life and leadership Coach.

3 cover letter examples to help you catch a hiring manager’s attention

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How to use ChatGPT to write a cover letter (and why you should)

As if perfectly crafting a resume that encapsulates your entire career isn't difficult enough, job applications also require a cover letter. This letter is meant to help you express specific details about why you are interested in the company, what makes you qualified, and, ultimately, why the company should hire you. 

How to use ChatGPT to create: Code | Excel formulas | Essays | Resumes  | Apps  | Charts and Tables  

If executed properly, a cover letter has the potential to make you stand out from other applicants by showcasing your genuine interest in the role, the experiences that make you a good fit, and what makes you different from other candidates who have similar qualifications.

However, synthesizing those ideas into a one-page letter can be a time-consuming and challenging task -- ChatGPT is here to help. 

How to use ChatGPT to help craft your cover letter 

Whether you've started writing a cover letter and feel stuck or don't even know where to start, ChatGPT can help you produce the cover letter of your dreams. 

Also: How to use ChatGPT

With a couple of prompts and your direction, ChatGPT will create a polished cover letter within seconds. 

1. Sign in to ChatGPT

Visit ChatGPT's website and sign in using your account. If you don't have an account, you can create one or sign in using your existing Google or Microsoft account. 

If you haven't created an account, click on Sign up. Otherwise, log in with your OpenAI credentials.

2. Ask ChatGPT to write you a cover letter

All you have to do is ask ChatGPT to write you a cover letter for the role and company of your choice. You should also include details about the experiences you would like the cover letter to highlight. 

For example, a possible input would be, "Can you write me a cover letter for the role of Associate Editor at ZDNET? I graduated from the University of North Carolina, majored in Journalism, and love technology."  

Also: More fun with DALL-E 3 in ChatGPT: Can it design a T-shirt?

That is only a loose example; you can be as specific or general as you'd like. The more direction you give ChatGPT, however, the better your output will be.

3. Kick it up a notch and paste in the job description (optional)

If you want your cover letter to be tailored to the exact role you are applying for, you can copy and paste the job description into ChatGPT before asking it to write your cover letter. This method is by far the most efficient way to get your cover letter written in a way that reflects the exact role and duties. 

Also: How to use ChatGPT to do research for papers, presentations, studies, and more

Like before, you can also include details about your own personal experience you'd like to include. Your prompt could look something like this, "Can you write me a cover letter for the position of [role title] at [employer]? This is the job description: XYZ. For context, I [include experience you'd like to highlight]."

4. Co-edit your cover letter

Despite ChatGPT's best efforts and advanced capabilities, there might be something you want to tweak in the letter. If that's the case, it's super simple to change something. All you have to do is ask ChatGPT to tweak a specific aspect of your letter and it will. 

Also: How to use ChatPDF: The AI chatbot that can tell you everything about your PDF

For example, following the prompt above, you would be able to say, "Can you emphasize my passion for tech a little bit more?"

Are cover letters necessary for a job application?

Cover letters are not always required for a job application. However, almost all job applications either require one or give you the option to submit one. The benefits of a cover letter include having the employer get to know you more and helping you stand out from other applicants. 

Should you use ChatGPT to write a cover letter?

ChatGPT can write an impressive cover letter within seconds, allowing you to focus more attention on other parts of your application that require a lot of time and effort. 

Also: 6 ways to ace a job interview

Once ChatGPT produces the letter, you can always add your own edits to give it your personal flair. 

What should be showcased in a cover letter?

Your cover letter should help to set you apart from other applicants. Therefore, in your cover letter, you should specifically communicate what makes you interested in the role and what experiences make you a great fit. 

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How to Use ChatGPT to Write Your Cover Letter

3 key takeaways:

• How to use AI in your job search
• How to use ChatGPT to write your cover letter
• A faster way to use AI to write (and customize!) your cover letter with Teal's  AI Resume Builder

ChatGPT and AI are taking the internet by storm! 

At this point, you’ve probably heard of it, are a little unsure of it, and you can’t quite pin down how you’ll be able to use it to your advantage in your job search. 

In this article, you'll learn about one of the most helpful ways to use ChatGPT in your job search—writing your cover letter. So let's dive in and explore what ChatGPT is, how to use it in your job search, and what prompts you should use to get the best results. We’ll even showcase examples of the best cover letters we asked ChatGPT to create.

Watch the video below, and read on to learn how to write the perfect cover letter with the help of ChatGPT in a matter of minutes.

What is ChatGPT? 

ChatGPT is a remarkable new AI-powered chatbot. Short for Chat-based Generative Pre-trained Transformer, ChatGPT uses advanced natural language processing (NLP) to quickly and accurately generate human-like conversation in any given context.  

All you have to do is feed it relevant prompts like “Write my cover letter using my resume below as a reference,” and it will create a beautifully crafted and relevant draft just for you.

How can I use artificial intelligence in my job search?

There are a ton of ways you can use ChatGPT in your job search. You can use ChatGPT to write your resume , optimize your LinkedIn profile, write your resume achievements, craft a letter of interest, and so much more. 

The fantastic part about ChatGPT is that it allows you to automate the cumbersome aspects of your job search, which gives you more time to be strategic about your application process. With the help of AI, you can craft personalized resumes and cover letters for every job you apply for.

Additionally, Teal recently launched an integration with ChatGPT inside our AI Resume Builder that allows you to fully leverage AI with your resume and cover letter.

Here's how:

• ‍ Generate professional summaries that are tailored to individual jobs
• Write resume achievements that showcase your biggest career wins
• Generate full cover letters in seconds that are compelling

Create your Teal account and start taking advantage of AI enhance your resumes and cover letters.

Not only will these assets be created quickly and easily with the help of AI, but they’ll also be crafted using your previous work experience and the job description you’re applying for.

Things to consider when using ChatGPT in my job search

When using ChatGPT during your job search, it’s essential to consider the potential drawbacks. 

ChatGPT is still a new technology that is consistently being tested and reiterated. Currently, the platform is told to decline inappropriate requests but claims on its site that it may still sometimes produce harmful instructions or biased content. 

Also, it may accidentally generate incorrect information and needs to gain more knowledge of the world and events after 2021. When using ChatGPT, we suggest that you proceed with caution and, to be extra careful, assess the company's privacy policy to ensure you feel OK with how they use personal data.

Lastly, it is still vital to have real conversations with recruiters to stand out as a qualified candidate - in this case, ChatGPT cannot replace an actual conversation. Use your own writing for one on one contact as much as possible.

How to use ChatGPT to write your cover letter 

To get started, simply Google “ChatGPT,” access the OpenAI website, and sign up for a free account. All you need is an email address, Google account, or Microsoft account - it's easy and doesn't take more than a few minutes. Best of all, both the website and app are free to use. 

Once you’ve logged in, follow the steps below to create an AI-powered cover letter.

• Go to "Matching Mode" in your Teal AI Resume Builder and select one of the jobs from your Job Application Tracker to focus on.
• Go to the "Job Description" tab and scroll to the "Responsibilities" section. Copy the responsibilities.
• Head to ChatGPT and enter this prompt: "Write my cover letter for X role at Y in a conversational tone, using the job responsibilities below as a reference.” 
• Press "Shift" + "Enter."
• Paste the responsibilities below that prompt.
• When you get your result, save it in a separate area (again, Teal’s AI Resume Builder is an excellent option for this), then click "try again" to generate two more versions. Remember to save ChatGPT’s response each time.
• Sort through the options, pull what you like from each generated version, make sure it accurately reflects your experience, and finalize a cover letter you love. 

And remember, while you can do this task individually on ChatGPT for each job application process you move through, there is a better and more efficient way to generate customized cover letters.

ChatGPT cover letter writer

Teal's free, AI-powered software simplifies cover letter creation. 

Instead of toggling between job descriptions and your resume achievements, streamline your workflow with Teal. 

With Teal, not only can you track job postings, but you can also create customized AI-generated cover letters (and professional summaries and resume achievements!) for each one instantly—in one centralized location.

Pulling the details from your resume and any saved job description, the Teal AI Resume Builder ensures every cover letter you create is not only tailored to a specific role but also consistently reflects the skills and qualifications of your resume. Learn more about our AI Cover Letter Generator tool.

Ready to try it yourself?

Teal helps you track all your job postings and job applications and allows you to create customized resumes and cover letters for each one instantly.

The video below showcases the steps for using Teal's AI to create your personalized cover letter directly inside the app without needing prompts or a separate ChatGPT account. 

Sign up for free to start customizing your cover letters, and transform your job search. Track, apply, and personalize all in one place.

@teal_hq Cover letters refuse to go away. But that doesn’t mean they have to take up so much time. Here’s how to use Teal’s Resume Builder with new AI features to create a custom, tailored cover letter in under 30 seconds. #jobsearch #jobsearchhelp #coverletter #coverlettertips #jobsearchhacks #chatgpt #ai #artificialintelligence #techjob #jobsintech #jobseeker #findajob #jobapplication #jobhunt #careertok ♬ original sound - Teal | Your Career Growth Tool

The best ChatGPT prompts to use for cover letters

The best way to see beneficial results from artificial intelligence is by putting in the actual legwork. You cannot expect AI to do everything for you at the click of a button. ChatGPT only works well with help and strategic direction from an actual person. 

That’s why thoughtful prompts are SO necessary. The input you give ChatGPT influences the quality of output you receive. The more detailed suggestions you provide, the more likely it will be able to customize the outcome for you. 

Below are four ChatGPT prompts for writing cover letters that we love. If you’re looking for even more prompts, check our ChatGPT resume prompts and ChatGPT cover letter prompts articles. 

We suggest personalizing these to your experience, the companies you’re applying with, and the job title you’re applying for.

• "Write a conversational cover letter for a job application as a [position] at [company] using my resume below as a reference."
• "Draft a persuasive cover letter in 150 words or less highlighting my qualifications and enthusiasm for the [position] at [ company] using my resume achievements below." 
• "Create a compelling cover letter that explains why I am the best fit for the [position] at [company]. Write the cover letter using the StoryBrand Framework."
• "Compose a professional cover letter demonstrating how my abilities align with the requirements for the [position] at [company]. Use the information below as a guide." 

In each of these prompts, the creator is expected to provide context like a job description and resume achievements or a professional summary to see the best possible outcome. You'll see above that we also directed ChatGPT to write a cover letter with 150 words or less. We noticed that most of the cover letters it created were a bit verbose, so we suggest using that word count limit for each out.

Below, you'll see an example of a cover letter that ChatGPT created for us on the spot using one of the prompts above!

Benefits of using AI to write your cover letter

Incorporating AI into your cover letter writing process offers a range of benefits that can significantly improve your job application efforts.

Save time and accelerate your job applications: Using AI for cover letter creation will save hours of meaningful time by quickly drafting an initial cover letter, allowing you to apply to more jobs efficiently.

Tell a consistent story: Using AI to write your cover letter ensures you craft a seamless and compelling narrative effortlessly because your cover letter aligns with your career journey, resume details, and the specific requirements of any job you apply for.

Customize content for each application: Easily customize your cover letter for each job application. AI can analyze job descriptions and tailor your letter to match specific requirements and keywords, boosting your chances of grabbing attention.

Get compelling insights: AI provides valuable tips on the best skills and achievements to emphasize, conveying the right amount of enthusiasm, and showcasing your unique value to potential employers.

4 ChatGPT cover letter hacks

Rather than struggling with traditional methods, these ChatGPT cover letter hacks are additional alternatives that make AI valuable in your application toolkit.

Seamlessly integrate company culture: Instead of spending hours perusing a company's website to demonstrate your fit, provide ChatGPT with information about culture and values by copying and pasting the website content along with instructions to seamlessly integrate these elements into your cover letter—showcasing your alignment with the organization.

Generate attention-grabbing opening lines: Skip the struggle of finding the perfect opening line by having ChatGPT create attention-grabbing and personalized opening lines that immediately engage hiring professionals and convey your enthusiasm for the position.

Create a storytelling framework: Task ChatGPT with outlining a storytelling framework for your cover letter. (For example, a problem-solution framework or the challenge-action-result framework). Provide key points about your experiences, challenges, and achievements, and direct AI to organize these into a compelling narrative for your cover letter.

Write a personalized cover letter:  A personalized cover letter is highly encouraged for your job search. It showcases to the hiring manager that you've researched the company and the position you're applying for and are genuinely interested in the job. Include the job description and your resume in your input to create a cover letter that sets you apart from other applicants.

Write your cover letter with AI today

In a market where customization is key, AI is the tool you need to save time while maximizing your impact.

With the Teal  AI Resume Builder , you're not just writing cover letters but creating tailored content that reflects your resume's strengths and aligns with the job description of any role you apply for—all within one intuitive platform. No toggling between programs, no copying and pasting, just alignment and efficiency in one central location.

Simplify cover letter creation and amplify your impact with Teal now.

Additional ChatGPT Job Search Resources

• How to Write Your Resume with ChatGPT
• 21 Great ChatGPT Prompts for Your Resume
• 14 ChatGPT Cover Letter Prompts for Your Job Search
• How to Use ChatGPT to Prepare for Your Job Interview 
• How to use ChatGPT for Job Applications

Frequently Asked Questions

Can chatgpt write a cover letter.

Yes! Cover letters are an excellent use case for ChatGPT. Writing a tailored cover letter based on each particular job you apply to is a smart tactic. But unfortunately, it takes far too much time.

With the help of AI tools ChatGPT and Teal, job seekers can now write a cover letter instantly that showcases their key skills and why they are the right person for a position.

Want to write an AI cover letter without worrying about multiple programs or files? Try Teal's Cover Letter Generator ! 

Should I use ChatGPT for my cover letter?

Yes! It's perfectly OK to use AI tools like ChatGPT for your cover letter. However, it's important to remember that you should always review and customize AI-generated content to match your unique skills and experiences. While ChatGPT can save you time by generating initial content, human review and personalization are the key to ensuring your cover letter effectively represents you and your qualifications.

Can employers tell that ChatGPT generated my cover letter?

It's highly unlikely an employer would know that you used ChatGPT to write your cover letter—as long as you take the time to review and customize the content. AI tools create generic drafts, but you know your experiences and qualifications best. There are now tools that can test for it (like GPT Zero), but we doubt people will use them often.Carefully editing the letter to reflect what makes you a unique candidate in your own authentic voice is key. With your personal touch, your cover letter will shine through as genuinely as if you wrote it from scratch yourself. So use AI as a time-saver, but make the end result distinctly your own.

Can ChatGPT write cover letters?

Yes! ChatGPT can write multiple cover letters. In fact, you can use it to write a tailored cover letter for each unique job you apply for. Just make sure to include your resume and the job description for the best output.

Want to skip the steps and write your cover letter with AI? Try Teal's Cover Letter Generator ! 

Alli Tunell

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Microsoft 365 Life Hacks > Writing > Using ChatGPT to write resumes and cover letters

Using ChatGPT to write resumes and cover letters

Job hunting can feel like a job of its own, which is why some are using ChatGPT to write resumes and cover letters. Learn how AI can make the process of creating these documents easier as well as its limitations.

ChatGPT has become a popular choice for all kinds of content creation . Here’s what you need to know about using ChatGPT for your resume or cover letter.

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Should I use AI in my job search?

The process of searching for a new job is rarely easy. Not only are you constantly checking job boards to find positions that both interest you and fit your skillset, but you’re also updating your resume and cover letter with every new application and editing these documents to suit each potential employer.

Using AI like ChatGPT for your job search can help you if you’re truly stumped for how to express your thoughts. Of course, it isn’t foolproof, either. Because this technology is so new, its output won’t be entirely accurate, and is no substitution for putting in the work yourself. The AI does the best it can with the information it’s given, which means it’s up to the job seeker to be both specific and accurate when inputting prompts, and to make any necessary adjustments to achieve a specific result.

If you plan to use ChatGPT for resume writing or crafting a cover letter, make sure you have a solid understanding of how to write both documents. After all, they’re a potential employer’s first impression of you; if you’re not well-represented because you relied on AI instead of your own skills, you’re not likely to get the job. ChatGPT can be useful for helping you come up with new ways to talk about your relevant skills and experience, but your personal touch is what will really make your resume and cover letter stand out.

Tips for writing a resume and cover letter

Whether you’re editing existing documents or starting from scratch, here are some tips to make sure that your resume and cover letter can help you make a good first impression.

• Use simple, professional formatting. Use a template to ensure that you’re delivering something that makes you look your best and is easy to read.
• Less is more. A busy resume can feel overwhelming for a recruiter. Show results where you can and leave off any unnecessary details.
• Proofread. Even if you’re using ChatGPT to help you with your job search, you’ll still need to look over the results to not only make sure that the content is accurate, but that it’s grammatically correct and sounds like you.
• Insert yourself. Make sure that your resume and cover letter are representative of you and not a chatbot. Your own personality should shine through, even if you’ve used AI to help you put things together.

At the end of the day, recruiters want to learn about you and whether you’re a good fit for a job. The best way for you share that information with them is with a well-written cover letter and a resume that’s easy to read .

What are the drawbacks of using ChatGPT to write a resume or cover letter?

Leveraging AI like ChatGPT to write your resume or cover letter does have a few pitfalls:

• This AI is very new technology and is certainly not foolproof. It’s constantly being tested and adjusted due to its newness.
• It may accidentally generate inaccurate statements due to its limited knowledge of the world after 2021.
• If you’re not proofreading carefully, you may gloss over some major errors. ChatGPT may generate content that is biased or harmful and it’s on you to catch those statements and not use them in your resume or cover letter. The AI may also repeat information between sections of a generated resume.
• The AI works with the information it’s given. The quality of the output depends entirely on the quality of the input.
• If you’re not specific enough when entering your prompts, you will get vague, generalized output. Similarly, if your prompt is poorly formatted, the AI may not understand what you’re asking for.
• ChatGPT may embellish some of your accomplishments. While it may be tempting to leave these in place, it’s never a good idea to lie about what you have and have not done.

This AI is not a replacement for doing the actual work yourself, but it can be a useful tool during the process of looking for a new job. Only you can truly know what you’ve achieved through your work and life experiences, and you’re the one who is best suited to crafting any type of resume or cover letter.

Entering resume and cover letter prompts into ChatGPT

The goal of using ChatGPT to write your resume or cover letter is to lessen the stress of creating these documents. But that doesn’t mean you’re off the hook. You still must give the AI very clear instructions about what you want it to generate.

Prompts for using AI to write a resume

You can use AI to review an existing resume and provide feedback or tailor your resume to a specific posting. Make sure you ask very clear questions about what you’re looking for, as well as providing very clear guidance to the AI about what its role is. In both scenarios you’ll need to include your resume in its entirety, but if you’re looking for tailored edits, you should also include the job posting.

Prompts for these scenarios might look like:

• I am going to provide my resume and want you to act as a reviewer and provide feedback on it. How can I make it more readable? Are there any action verbs I should use? Am I using too many buzzwords?
• I will provide you with a job description for a position I am applying for. Understand the key points and requirements for this role and summarize them. Then review my resume and provide feedback on how to tailor it for this job.

These might seem overly specific but if you’re not specific enough, you won’t get the response you’re looking for.

Prompts for using AI to write a cover letter

When using ChatGPT to work on your cover letter for a specific job, you’ll need to provide:

• Your resume
• The job description of the role you’re interested in
• Information about what kind of tone you’d prefer

You can also ask the AI to review your cover letter for readability and help you get through a bout of writer’s block.

Prompts for these sorts of asks might look like:

• Write a cover letter for a [position] role at [Company] in a professional tone. Use my resume and the job description as a reference.
• I want you to review my cover letter for readability and relevance to a job post. I will share the job post as a reference. Tailor my cover letter for the job referenced in the post and adjust wording to make it more relevant.

These prompts may feel awkward to write, almost as though you’re explaining something to a small child. But the clearer and more specific you are, the more pleased you’re likely to be with the results.

While AI like ChatGPT is making some waves on the tech scene, it doesn’t totally replace human writing and editing skills, especially when it comes to resumes and cover letters. It certainly has value but comes with a few caveats. Use ChatGPT with caution, and don’t forget to keep an eye out for grammatical errors .

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How to quickly craft cover letters using ai chatbots.

Writing cover letters for Every. Single. Job. you apply for can feel like a real chore.

Even if the hiring manager doesn’t read it, we’re advised to include one as a professional courtesy anyway.

No wonder the effort sometimes doesn’t seem worth it.

Wouldn’t it be great if cover letters could be whipped up quickly for jobs you’re interested in, without having to invest much time? Either way, you’d tick off the courtesy and introduction boxes, without all that effort going to waste should it not be read.

Well, there IS a way. Step forward AI chatbots like ChatGPT, Bing Chat, and Gemini (formerly Bard)!

We’ve been coaching job seekers for nearly twenty years in how to write effective cover letters. Our career coaches have tried and tested AI chatbots, originally trying to prove that humans are much better at it. Our conclusion? Yes, humans write great cover letters. But AI can also do an amazing (or even cough better) job.

In fact, AI is a fantastic method to produce cover letters quickly and to a high standard. If you’re not a confident letter writer, or you simply don’t have the time, AI will help you draft one that you would struggle to write on your own.

In this blog post, we’ll talk you through four very simple steps to do it. Our career coaches have played around with prompt wording to get the best combination and result as quickly as possible (you’re welcome).

For this exercise we’ll use ChatGPT, however the prompts will work in a similar way with other AI chatbots.

First things first

Before getting started, we decided to ask ChatGPT how to ensure a great end result.

“I would like you to create a cover letter for me. What can I do to ensure you create the best letter possible for me?”

Certainly! To help me create the best cover letter for you, here are some tips and information you can provide:

Job Description: Share the job description or provide key details about the position you’re applying for. This will help me tailor the letter to match the specific requirements and skills sought by the employer.

Your Skills and Qualifications: Highlight your key skills, qualifications, and experiences that are relevant to the job. Mention any specific achievements or projects that demonstrate your capabilities.

Company Information: If you have details about the company’s values, mission, or specific projects, share them. This allows me to align your cover letter with the company culture and goals.

Your Unique Selling Points: What makes you stand out from other candidates? Whether it’s a unique skill, experience, or personal quality, let me know so I can emphasize it in the letter.

Contact Information: Provide the recipient’s name and title if available. If you don’t have this information, it’s okay; I can still create a general cover letter.

Any Specific Requests or Criteria: If the job posting mentions any specific requirements or requests, inform me so that I can address them in the cover letter.

Tone and Style: Let me know if you have a preference for a formal or slightly more casual tone. Also, mention if there are any specific points you want to highlight or avoid.

Your Career Goals: If applicable, share a bit about your career goals and how this position aligns with them. This can add a personal touch to the cover letter.

Remember, the more details you provide, the better I can tailor the cover letter to your specific needs. Feel free to share as much information as you’re comfortable with!

So now that we know what will help ChatGPT to produce a great cover letter, let’s dive into the specifics. Before getting started, ensure you have your resume and the description of the job you’re applying for on hand. If you have any additional information about the company, such as its values, add these to the end of the job description document before we begin.

OK – ready? Let’s get started!

Step 1: Instruction Prompt

Enter the following starter prompt into ChatGPT:

“Please create a cover letter for me. I’ll provide my resume, and the job description of the role I’m applying for. In approximately 250 words, please explain why I’m a close fit. Use my resume to find details about my length of experience, key skills and qualifications relevant to the job description, as well as my unique selling points. Point out 1-2 achievements from my resume that align with the job requirements. Please make the letter concise, precise, and professionally conversational. Do you understand?”

ChatGPT will reply with something along the lines of:

Yes, I understand. Please provide your resume and the job description, and I’ll create a concise, precise, and professionally conversational cover letter for you.

Step 2: Paste your resume

Reply to ChatGPT with the following prompt:

“First I will share my resume. Then I will share the job description. OK?”

Absolutely, that works perfectly. Please share your resume, and once you’ve provided the job description, I’ll craft the cover letter for you.

Enter this response:

“Thank you. Here is my resume: [paste your resume here, then hit enter]”

Once you do that, ChatGPT will reply with something like:

Thank you for providing your comprehensive resume. Please share the job description for the role you’re applying for, and I’ll proceed to create a concise and effective cover letter for you.

Step 3: Paste the job description

Reply to ChatGPT:

“Thank you. Here is the job description: [paste the job description, then hit enter]”

Once you do this, ChatGPT will rapidly draft the cover letter based on your inputs (i.e. your resume and the job description).

Here’s the job description we used for this exercise:

Job Title: Business Transformation Manager Company: TechAdvantage Solutions Location: Madrid, Spain

Job Description:

TechAdvantage Solutions, a forward-thinking technology company in Spain, is actively seeking a strategic Business Transformation Manager. In this pivotal role, you will bring your expertise to drive enterprise-level initiatives, streamlining operations, and fueling organizational growth. Your proven track record of successfully spearheading complex projects, implementing process improvements, and driving innovation will be instrumental in shaping our future success.

Responsibilities:

• Lead and oversee end-to-end business transformation projects, demonstrating a mastery of project management methodologies and best practices. • Collaborate closely with cross-functional teams to identify and capitalize on opportunities for process optimization and efficiency improvement. • Develop and implement innovative strategies to drive organizational growth, reduce costs, and enhance overall performance. • Leverage your keen understanding of business processes to deliver transformative results aligned with corporate objectives. • Cultivate a culture of continuous improvement and innovation, fostering collaboration and engagement across the organization. • Serve as a strategic advisor, providing insights and recommendations to senior leadership based on your extensive industry knowledge. • Regularly participate in industry forums to stay abreast of the latest project management trends and best practices.

Qualifications: • Bachelor in Business Administration, Project Management, or related field. Master preferred. • Minimum of 10 years of progressive experience in business transformation and project management, with a focus on large-scale corporations. • Proven expertise in project management, team leadership, stakeholder engagement, strategic planning, and change management. • Strong skills in project scheduling, scope management, and developing comprehensive project roadmaps. • Proficiency in business transformation, financial management, cost control, and risk management. • Knowledge of CRM systems and experience in agile methodologies. • Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.

Application Process:

Please submit your resume, a cover letter highlighting your relevant experience, and a summary of a successful business transformation project you have led.

TechAdvantage Solutions is committed to fostering diversity in its workforce and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Step 4: Review and edit the cover letter (if needed)

Based on the resume and job description provided, here’s what ChatGPT created for our fictional job seeker:

Enrico Caruso Barcelona, Spain │ 123 456 7890 │ [email protected] | LinkedIn Profile

Dear Hiring Team,

I am writing to express my strong interest in the Business Transformation Manager position at TechAdvantage Solutions, as advertised. With a proven track record of spearheading enterprise-level initiatives and driving innovation, I am confident in my ability to contribute to your organization’s success.

Over the past decade, I have excelled in senior project management roles, most recently as Senior Project Manager at IberiaInnovate Global. There, I led a comprehensive business process reengineering project resulting in a 20% reduction in operational costs and a 15% improvement in efficiency. My experience aligns seamlessly with your requirements, including expertise in project management, team leadership, strategic planning, and change management.

In my role at IberiaInnovate, I successfully implemented a new project management tool, reducing project completion times by 10%. Additionally, I managed the seamless implementation of a new ERP system, achieving a 25% improvement in data accuracy. These accomplishments demonstrate my ability to streamline operations and drive transformative results, skills that directly align with your needs.

With a Bachelor’s degree in Business Administration, PMP and CCMP certifications, and proficiency in agile methodologies, I bring a robust skill set to enhance TechAdvantage Solutions’ business transformation initiatives. My commitment to diversity aligns with your company values, and I am eager to contribute to a culture of continuous improvement.

Enclosed is my resume, providing further details on my achievements and qualifications. I look forward to the opportunity to discuss how my skills and experiences make me a strong fit for the Business Transformation Manager role at TechAdvantage Solutions.

Thank you for considering my application. I am excited about the possibility of contributing to your dynamic team and driving transformative change within TechAdvantage Solutions.

Enrico Caruso

I think we can all agree that ChatGPT did a pretty good job, don’t you think? When doing your own letter, review it carefully for accuracy and flow. If you’ve used the prompts provided, there should only be a few minor tweaks needed, if any.

There you have it. In just a few simple steps (and only a few seconds if you use our prompts to speed things up), ChatGPT has produced a fantastic cover letter with almost no effort from the user.

So – why not give it a try for yourself? Tip: ensure your resume is up-to-date and ideally pre-tailored towards the types of job you’re applying for, to make the end result from the AI chatbot even more precise.

Good luck with your faster, more streamlined job applications using AI chatbots!

Key takeaways

• Chore No More: Writing cover letters for each job application can be tedious, but AI chatbots like ChatGPT, Bing Chat, and Gemini offer a quick and efficient solution
• While humans can write excellent cover letters, AI chatbots can produce equally impressive results, making them an effective method for those short on time or confidence
• Discover our simple four-step process (+ prompts!) to generate cover letters with AI chatbots like ChatGPT. Note: Have your resume and the job description on hand before getting started
• To enhance the AI’s effectiveness, provide specific details such as the job description, your unique selling points, contact information, and any specific requests or criteria. This ensures a cover letter that aligns with individual needs
• While the AI generates the cover letter, you should still review it for accuracy and flow. Minor tweaks may be needed, but overall, the AI-generated content serves as an excellent starting point for a personalized cover letter

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The cover letter is its own unique, dreaded genre of writing. In a few — often formulaic — paragraphs, job applicants must accomplish several things: prostrate themselves at the feet of hiring managers, extolling the virtues of whatever company to which they’re applying, but also brag about themselves without seeming too, well, braggy.

And after doing all of that work, there’s no telling whether a hiring manager will merely skim your letter or closely examine it to gauge your communication chops.

Now, job applicants are utilizing ChatGPT — a chatbot powered by artificial intelligence — to do the heavy lifting. Designed by the startup OpenAI , which released the current version of the technology for public testing in November 2022, ChatGPT has impressed the world with its ability to execute all manner of tasks, including writing a Taylor Swift song from the perspective of a tree and passing exams in law and business schools (albeit with poor grades).

But how good is ChatGPT at pretending to be a human? The Times interviewed five job seekers, who shared examples of old and new ChatGPT-written cover letters for comparison. (Several did not want to be identified by their full names out of fear of facing discrimination from potential employers.) One used the AI assistant to blast out job applications in volume, another used it to improve her non-native English, and others used it to personalize their portfolios. Most started with a simple prompt — “Write me a cover letter” — and were blown away by the results.

‘It wrote better than I ever could.’

Jesse landed his current job as an automotive service advisor in Vancouver, Canada, using a cover letter written by ChatGPT.

Letter No. 1: Is this written by a human or AI?

“In my current role as a creative planner, I have gained valuable experience in developing marketing campaigns, including the creation and development of a brand. In a past role, I worked with clients in the automotive, lifestyle, travel, fashion, music, indie film, and with small to medium scale businesses. My marketing and design skills have allowed me to successfully reach and engage target audiences across a diverse range of industries.” Scroll to bottom for correct answer.

“It wrote better than I ever could,” he said. “A simple cover letter would take me a week to write.”

Like many, Jesse, 34, found it difficult to write about himself and explain his skill set to employers. He used ChatGPT to spruce up his resume first, and then told it to use the resume to create a cover letter based on job descriptions for marketing, product consulting and other roles in the auto industry.

But, he warned, it’s still important to double-check everything the bot writes. ChatGPT has developed a reputation for occasionally spewing falsehoods with full confidence, and it could do the same to you.

For Jesse’s cover letters, ChatGPT would sometimes add random facts about him that were incorrect, such as stating he was a supervisor in a previous position when he merely took on a “supervisory role.”

It often took a back-and-forth exchange with ChatGPT to rewrite certain paragraphs or sentences and land on a cover letter he liked, Jesse said. He also made small manual edits, such as switching out certain words. And although it saved him work, there was one additional step involved: running the letter through online AI scanners that have popped up to detect AI-generated writing to make sure it passed the test in case companies checked.

Is ChatGPT a marvel or a farce? We interviewed the chatbot to find out

We interviewed ChatGPT, a chatbot that has garnered widespread attention for its ability to mimic human conversation. Then we brought in experts in artificial intelligence and the arts to analyze ChatGPT’s responses.

Dec. 9, 2022

“The aspects of using AI to assist — it’s a tool,” he said. “Imagine you had an expert next to you telling you how to get better. I’ve been able to work a lot faster than when I was working with people on designing things.”

‘Why not? A bot reads them; I’ll get a bot to write them.’

For Austin, Texas-based J, who uses gender-neutral pronouns, tapping ChatGPT to write their cover letters was a no-brainer.

Letter No. 2: Is this written by a human or AI?

“I am impressed with [Company X’s] mission to help the 46 million Americans burdened by student debt save money through smart, algorithm-based recommendations. I am drawn to the company’s commitment to helping all borrowers improve their financial health through better repayment strategies, and I am excited about the opportunity to work with a team of world-class investors and help generate new business and engage individual users after they join [Company X].” Scroll to bottom for correct answer.

“Why not? A bot reads them,” they said, referring to cover letter and resume-scanning software that many employers use to filter out candidates. “I’ll get a bot to write them.”

J, 28, was laid off from their design job at a financial services tech company in June and moved to freelance contracts for a few months. Now, they’re looking to get back into a full-time, senior-level product design position. Normally, a job application that requires a cover letter would be an automatic skip. But now J generates one in a matter of minutes, instructing ChatGPT to pull personal examples from a resume. After a few minutes of tweaking, it’s ready to be submitted. Although J hasn’t necessarily noticed an increase in the amount of callbacks received, the tool has let them throw their hat in the ring for more positions than before.

“Cover letters in general have always sounded to me like a bot [wrote them], like they’re very impersonal, the professional way of speaking,” J said. “Why do I have to write fan fiction about why I want to work for you? I just need money to pay my bills.”

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‘It is like a virtual friend that will give you an accurate answer.’

When Laura Martinez moved to London from Venezuela eight years ago, she could barely speak or write in English. Although she has improved by leaps and bounds since then, she still relies on the help of platforms such as Grammarly for writing — and now ChatGPT.

Letter No. 3: Is this written by a human or AI?

“I’m a creator with experience working on daily-driven post-strategies for social media and as a videographer making documentaries and corporate videos for startups and big organisations. My last work was as social content creator and marketing executive. I helped rebuild their social media platforms by creating engaging visual content that resonated with audiences. Also, I was responsible for producing online content, managing all events, and video.” Scroll to bottom for correct answer.

“If you don’t know English [well], a lot of doors can be closed for you,” Martinez, 37, said. In the multistep job application process, during which candidates’ fates are at the often-subjective whims of a hiring manager, she believes it’s important to use technology to her advantage.

Martinez uses a prompt she found on a LinkedIn post advising people to try out ChatGPT for their cover letters: “Write me a personalized cover letter explaining why I’m a great candidate for this job. The job title is [Job Title], the company is [Company Name], and here is the job description: [Paste Job Description].”

While editing the cover letter, she made sure to personalize it and delete sentences she wouldn’t say or that weren’t applicable to her. Martinez said the process also improves her writing ability in the long run. If she’s struggling with writing a specific sentence, she also gives ChatGPT prompts to make her writing more “polished” or asks it to rewrite what she has.

“It is like a virtual friend that will give you an accurate answer and push you to get the best version,” said Martinez, who has already used the ChatGPT-written letter to apply for 15 jobs in content creation and social media management since she started her job search in January.

‘I was pretty amazed.’

One of the first things Zachary asked ChatGPT to do was to practice Spanish with him. Another was to write an episode of “The Office” set in 2050. ChatGPT did both — and surprisingly well.

Letter No. 4: Is this written by a human or AI?

“Throughout my career, I have demonstrated a strong ability to identify and create new qualified opportunities. My experience with cold calling, email campaigns, and LinkedIn outreach has allowed me to build a pipeline of targeted prospects and generate interest in the services I have represented. I have also honed my executive presence and communication skills, allowing me to conduct high-level consultative conversations with C-level executives and book qualified meetings for the sales team.” Scroll to bottom for correct answer.

Now, he’s integrated it into his daily job in Southern California working in tech sales and using it in his job search as he tries to transition into recruiting.

For cover letters, he gave ChatGPT a job description and a couple of sentences with the titles of previous roles he’s been in.

“It basically filled in the knowledge of what it knows those positions do,” Zachary said. “I was pretty amazed.”

Afterward, he’ll edit to remove any filler material or sentences that are too “on the nose,” such as regurgitating a company’s values or mentioning a company’s reputation as a “top leader for business women.”

He’s also using it to rework his resume, giving it paragraphs he’s written and telling ChatGPT: “Make this more concise.”

At work, he uses it to shorten long-winded emails and generate cold call scripts for contacting potential clients. He’s also seen cases in which, to prep for an interview, job seekers ask ChatGPT to pretend to be a hiring manager at a company they’re reaching out to and identify the top three problems that person faces.

“I think it’s a tool that we can use to make ourselves more efficient,” he said.

‘Is it plagiarism? I don’t even know.’

Cynthia Clifford has also fully embraced the use of ChatGPT in her teaching job at an international school in Vietnam and as she seeks to transition industries and find an opportunity in data analytics.

Letter No. 5: Is this written by a human or AI?

“I know [Company X] is committed to igniting learning breakthroughs with rigorous teacher-friendly, inclusive, student-centered, problem-based courses in technology-rich, discourse-based classrooms. I have extensive classroom teaching experience, am highly motivated, and can develop courses for [Company X] because I have already developed engaging courses involving a multitude of learning targets as a classroom teacher and have developed material for online learning during three years of virtual teaching. I can drive results in the areas of collaborative curriculum development.” Scroll to bottom for correct answer.

She first heard about it from a classmate in a data analytics accelerator program who mentioned using ChatGPT for his cover letters in early December, right after it was released.

“As soon as the class was over, I made a beeline and got an account,” Clifford said. “That’s how my report card comments got written this semester.”

For her cover letter, Clifford said she’s making substantial edits to the ChatGPT-written drafts that she’s generated using job descriptions, but it does “a really good job of pulling out some of the highlights of the job description, the keywords and the things you might want to highlight.”

She has also fed ChatGPT cover letters that she has already written on her own and asked it to tailor it more closely to a job description.

“Is it plagiarism? I don’t even know,” she said. “Plagiarism generally is copying somebody else’s work. If you’re copying the work of a computer, I don’t know if it’s plagiarism.”

1. ChatGPT 2. ChatGPT 3. Human 4. ChatGPT 5. Human

The technology has been a big help as she prepares to throw herself into the job search for data analytics positions, including revising her resume and drafting messages for cold-contacting people on LinkedIn. She has even used it to generate ideas for portfolio projects demonstrating her ability to use SQL, an important programming language in data analytics.

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Jaimie Ding is a Business reporter at the Los Angeles Times. Before joining The Times, she wrote for the Oregonian, the Sacramento Bee, the Associated Press and Claremont Colleges newspaper, the Student Life. Ding was raised in the Portland, Ore., area and graduated from Scripps College with a degree in politics. Outside of journalism, she’s also passionate about good food and live music. She was a member of the 2021-22 Los Angeles Times Fellowship class.

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People Are Using ChatGPT To Write Their Job Applications. Should You?

Senior Reporter, Work/Life

In today’s competitive job market , candidates need to make a strong first impression to stand out from the pack. And for an increasing number of job seekers, that means using an artificially intelligent chatbot to write and edit their job applications. ChatGPT , which was made free and publicly available by the artificial intelligence lab OpenAI in November, is a chatbot powered by machine learning. People can ask it questions and it provides a quick response based on “a massive dataset of human-generated text,” as ChatGPT will tell you. ChatGPT’s capabilities are remarkable and are already transforming how students write essays and how teachers grade and plan lessons . It can write surprising raps, eerie poems and detailed cover letters based on information you give it. It gives people answers that are not just grammatically correct, but with an understanding of how hiring managers want to read it.

As an example, I asked ChatGPT to write a cover letter for a barista role that highlighted a passion for coffee and customer service experience. In less than a minute, I had a detailed response:

For job-hunting, you can also tailor ChatGPT answers to your unique needs by copying and pasting your resume into its chat feature and asking it to build cover letters based on that resume and the role you want. “The more specific you are to ChatGPT, then the better your results will be,” said Gabrielle Woody , a university recruiter for the financial software company Intuit. “When I type ‘I am a job seeker looking for a software engineering role at a startup. How can I make my application stand out’ into ChatGPT, it comes with recommendations of how to highlight skills, technologies and industries that one has previously worked in.“ Ashley Pancoast, a Wilmington, North Carolina-based data analyst who is currently job hunting, has asked ChatGPT questions like, “How can the resume be improved to match the job description?” to help tailor their cover letter and resume. Pancoast said the number of interview callbacks they have gotten has increased using ChatGPT for help. They see ChatGPT as “if it were a professional I was consulting with to give me feedback.” “I mostly ask it for key competencies that are listed in the job description, and then for it to ... summarize things easily for me,” Pancoast said. “Since job searching takes so much time, it just makes things go quicker.“ For Pancoast, ChatGPT is helpful at generating potential job interview questions they have not thought about, too. “If I have questions, I can ask it, ‘Can you explain this key competency more? What it would it look like in the job?’ I’ve also asked it, ‘What interview questions might they ask me for this job description and I can think through ‘OK where does my experience line up with that?’”

Recruiters think it can be a good starting point. But they caution about using it without edits.

The results of ChatGPT-written job applications are uncanny and can fool humans. There have already been instances where companies have recommended people using ChatGPT-generated job applications for a job interview. “I suspect a lot more candidates are using it and honestly, I couldn’t tell you who is and isn’t right now –– I think that’s part of the power of using a tool like this that will build responses around your specific examples,” said Bonnie Dilber, a recruiting manager with app-automation company Zapier. Jerry Lee, the COO for a job-search coaching firm, claimed on TikTok that he got seven callbacks in two days after he used ChatGPT to write applications for 190 jobs.

@jerryjhlee Replying to @jaymie_inc this is how you apply to 200 jobs in 2 days — perfect timing with the holidays #resume #jobtips ♬ Betty (Get Money) - Yung Gravy

Some job seekers see using ChatGPT as a way to level the playing field in a job-search process that can seem largely out of a candidate’s control. As one comment to Lee’s TikTok reads: “They use automation so can we.” Recruiters said they were fine with job seekers using ChatGPT to automate parts of an application, as long as they add in their own voice. “So much of recruiting leverages standard templates and automated responses, schedulers, etc.,” Dilber said. “I love any tool that will help a job-seeker bring the same approach to their search. But just as a great recruiter starts with the templates and then tweaks for the individual role and candidate, a great job applicant should do the same.” Tejal Wagadia, a recruiter for a major tech company, said ChatGPT’s cover letters can be a good starting point. But in the end, it is a computer program that cannot go beyond repeating what you say in a resume. And one of the biggest mistakes you can make in a cover letter, experts say, is to be generic and boring as if you just copy-pasted a template. Wagadia said when she tried putting in specific resume and cover letter templates to tailor ChatGPT’s response, it still created a generic cover letter that would not be helpful for a recruiter evaluating a candidate. “The cover letter that it gave me was full of fluff words,” Wagadia said. “It is saying words like ‘dedicated,’ ’highly efficient, ‘productive,’ ‘detail-oriented’ – things that we consider nonquantifiable words that don’t really add anything to your resume.” In this way, Wagadia said the fact that ChatGPT can do a good job of writing subjective cover letters demonstrates the limit of using them to evaluate candidates. She personally finds that a portfolio of someone’s work can give recruiters better insight into a candidate’s writing style. Beyond its use of subjective fluff words, a drawback to ChatGPT is that it cannot fact-check itself. As ChatGPT explains to users: “T he system may occasionally generate incorrect or misleading information and produce offensive or biased content. It is not intended to give advice.” But its answers can surprise you, as they did for me. When I asked ChatGPT to write me a poem on how job seekers are using ChatGPT for their cover letters, it immediately wrote back to me, in part:

“It’s a tool that’s worth a try, To make your words fly high, No more writer’s block, no more sigh, Your letters will be sharp, like a spy. But don’t forget to add your touch, Make it personal, that’s the key, Don’t let the machine do too much.”

Whether you are an AI-powered chatbot or a job seeker, these are good words of moderation to live by when job-hunting. At best, the AI tool can refine your answers and give you writing inspiration. But ChatGPT cannot yet fully replace your own voice. It may help you get a callback, but you will have to be the one doing the job interviews. Take it from Pancoast, who has asked ChatGPT to point out strengths in their job application answers and to note which qualifications Pancoast may not have mentioned. Pancoast said they appreciate the pep talks ChatGPT gives, but also are aware of the limitations in its answers. “It doesn’t know me,” Pancoast said. “It has my resume, it has my cover letter, it doesn’t have my full life experience, but again, it just gives you things to think about.”

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Job seekers are using ChatGPT to save time on the most annoying part of an application: the cover letter

• Job hunters are using artificial intelligence tool ChatGPT to do a tedious task: writing cover letters.
• Some took to Twitter and TikTok to share the results.
• In some cases, using ChatGPT to write your cover letter could hurt your chances of landing a role.

ChatGPT could be coming for your job , or it could help ease your workload .

Some people are using it to secure those jobs in the first place by having OpenAI's chatbot write their cover letters . 

As the bot's influence quickly began to spread across social media, many job hunters realized that the normally time-consuming process of searching for, and applying to, jobs could be made a lot shorter with the help of ChatGPT.

Since the chatbot first launched in November, garnering over 1 million users, people excitedly used it for business advice and essay writing — and now, cover letters are in the mix.

As one Twitter user put it, she is "extremely impressed/horrified (shooketh?) at how well ChatGPT rendered a cover letter template for an academic job" after she asked the bot to write a cover letter for an assistant professor position.

—Francesca Chubb-Confer (@fchubbconfer) January 29, 2023

And she's not alone. Many other users have taken to social media to comment on the benefits the chatbot has when it comes to the job process — particularly because it helps them avoid writing a cover letter, a usually dreaded element of job applications.

One Twitter user called the new development a "game changer," and another said that if people "hate to write cover letters" as much as he does, applicants can "copy paste the job description and a summary of your experiences to #ChatGPT , ask it to write a cover letter and see the magic : a customized cover letter for that specific job vacancy in seconds."

Related stories

A different user called cover letters "such a waste of time. I'm having chatgpt write any I need in the future," he wrote. 

Over on TikTok, potential applicants are guiding fellow jobseekers to put full job descriptions into the chatbot, and asking ChatGPT to write a cover letter based on those needs.

"The real key with this tool, with ChatGPT, is to refine it," one user advises , saying that applicants should have the chatbot keep editing letters with personal experience and adjusting for tone.

Chatter around ChatGPT cover letters has surfaced lots of debate on the topic

The debate around whether cover letters should be nixed altogether because they could introduce more room for bias aside, using cover letters written by ChatGPT to secure a new job is also controversial.

Alison Green, who created the website Ask a Manager, told Money that people should think carefully before asking a chatbot to write part of their job application — especially depending on the field of work.

"If you submit a sample of your writing for a writing-heavy job and you didn't write it — I mean, you're just setting yourself up for disaster," Green said.

"The question is less about the ethics and more about whether it's smart. And I would say no, it's really dumb," Green added. What makes a cover letter stand out is largely personal anecdotes and experiences the applicant can bring — and a robot can't make those things up.

The chatbot itself seems to agree. When Insider asked how good it is at writing cover letters, ChatGPT said: "As a language model, I can assist you in writing a cover letter by providing suggestions and guidance on content, language, and tone, but I cannot claim to have personal experiences or emotions to include in a cover letter. The quality of the cover letter ultimately depends on the information you provide and how well it is tailored to the specific job and company you are applying for." 

The progression of ChatGPT, and how employers and prospective employees will use it, remains uncertain. But as Insider has previously reported , workers are already using the bot to make their current jobs just a bit easier. Rather than Googling, workers are using the bot to ask simple questions, and it's also helpful with creating a daily work schedule and managing tasks.

"It's absolutely true that AI applications like ChatGPT can very much improve workers' lives," Mark Muro, a senior fellow at the Brookings Institute who has researched the impact of AI on the workforce, told Insider.

How are you using ChatGPT? Share your story with these reporters at  [email protected] and [email protected] .

Axel Springer, Business Insider's parent company, has a global deal to allow OpenAI to train its models on its media brands' reporting.

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AI Cover Letter Generator

Generate a cover letter in seconds with artificial intelligence.

You don’t have to be a writer to experience writer’s block. Our AI Cover Letter Writer can help you with your first draft.

AI Cover Letter Writer

Powered by OpenAI’s GPT-4 NLP model.

GPT-4 is an autoregressive language model that uses machine learning to produce human-like text and it’s very powerful. Even its predecessor was deemed too dangerous to unleash onto the world. Now you can use it to write your cover letter. Give it a try and see for yourself how GPT-4 can generate a great cover letter in seconds.

• It’s a bit of an overkill to use this for cover letters
• On the other hand, why not?

AI Generated Cover Letter

Great for people who don’t like to write.

The AI Cover Letter Writer is incredibly capable. But remember, no artificial intelligence can write a cover letter that truly communicates who you are. Only you can do that. But if you don’t know where to begin, you can use this AI Cover Letter Writer to generate a great first draft of your cover letter. Just don’t forget to edit it a little.

• Always produces a decent-enough cover letter
• Everything happens at a single press of a button

AI Resume Writer

The AI Writer can make resumes too.

If you’re struggling with your CV or resume, don’t hesitate to use the AI Writer for that too. Our AI Resume Writer runs on the same technology and is equally capable. What’s more, it can help you generate a resume tha visually matches your cover letter. Not convinced just yet? Learn more about the AI Resume Writer.

• Cover letters? Resumes? The AI Writer can do it all
• Generate a first draft, edit it later

AI Generated Cover Letter Examples

What does an AI-generated cover letter look like? See for yourself below! All of these cover letter samples were generated by our AI Cover Letter Writer.

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The only career toolbox you'll ever need.

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Let artificial intelligence write your resume. Our AI Resume Writer is powered by OpenAI’s GPT-4 language model and it can produce your first draft in seconds.

AI Cover Letter Builder

Try our AI Cover Letter Writer and produce a rock-solid cover letter in seconds. Most people struggle to find the right words for their cover letter. Let AI find them for you.

40+ ATS-Ready Templates

All resume and cover letter templates are customizable, ATS-friendly, and designed by a team of professional typographers and recruiters.

AI Resignation Letter Generator

Our AI Resignation Letter Writer will help you find the right words to quit your job and leave all bridges unburned.

Kickresume for Mobile

Create a perfect resume or cover letter from your mobile device. You can now access and edit your career documents from anywhere! Available on both iOS and Android.

1,500+ Resume Examples

Get inspired by resume and cover letter examples that helped real people land jobs with the world’s top companies. Search by company or job title.

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Find out how your resume compares against other successful resumes in our database. Receive your resume score and get personalized tips on how to improve it.

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Turn your resume into a personal website with a single click. Choose from a number of customizable templates and let your future employer find you online.

Proofreading

Let our experienced human proofreaders make sure that your resume or cover letter have impeccable grammar. Don’t let a silly mistake ruin your chances of landing a job.

AI Cover Letter Writer FAQ

While we’ve tried to make this tool as easy to use as possible, it’s okay to have questions. If you don’t find your answers here, contact our customer support.

What is an AI Cover Letter Writer?

Kickresume’s AI cover letter writer is powered by OpenAI’s GPT-3 natural language processing model. It can generate role-specific cover letters that look and feel a lot like cover letters written by real people.

On the other hand, it has its own limitations. Artificial intelligence doesn’t know you. It cannot tell your story the way you’d be able to.

That's why you should use this cover letter writer with caution. Nevertheless, it can produce a decent-enough cover letter that you can use as your first draft in case you’re struggling with writer’s block. However, remember to edit your AI-generated cover letter and make it more you.

Learn more about the AI cover letter writer or try it out for yourself and generate your cover letter .

How does an AI Cover Letter Writer work?

Simply enter your most recent job title, press the “Use AI Writer” button and the AI writer will generate a cover letter for you.

If you don’t like that cover letter, simply press the button again. It will generate another set of sentences or rewrite the cover letter from scratch.

What is the best AI Cover Letter Writer?

Kickresume's AI Cover Letter Builder . Here are the reasons why:

• Kickresume AI Cover Letter Builder is based on OpenAI’s GPT-3 neural network, which is the world's most powerful natural language processing model .
• It can generate role-specific cover letters that look and feel a lot like cover letters written by real people.
• Each cover letter that is produced by our AI Cover Letter Builder is unique and custom-built for you.

Is the AI Cover Letter Writer free?

Unfortunately, it is not. On the other hand, there’s a large number of uses (or credits) included with every Kickresume premium subscription plan.

Why is it not free? Kickresume has to pay the OpenAI corporation for every use of its GPT-3 model. Because of that, every use of the AI writer consumes a credit.

In case you run out of these credits, you can either wait for the next billing period or contact our customer support.

If you want to unlock the full power of Kickresume, you can upgrade to a Premium subscription at any time for as little as 5 EUR per month.

Also, Kickresume is free for students .

What is GPT-3?

GPT-3 is OpenAI’s autoregressive language model that uses deep learning to produce human-like text. Put more simply, it’s an AI that can write all kinds of texts, including a programming code, really really well.

GPT-3 is the third generation of this model and it’s very powerful. For instance, even its previous iteration, GPT-2, was considered too dangerous to release to the public. Why? Just imagine what a motivated internet troll or spammer could do with it.

Anyway, the current generation of this language prediction model was in the end released to the public and you can now use it for all kinds of things, including writing your cover letter.

Build a cover letter in less than ten seconds.

Join 5,000,000 successful job seekers who already got hired with cover letters created with Kickresume.

How to Create a Killer Resume With ChatGPT in 6 Simple Steps

ChatGPT is a versatile, time-saving tool that has been helping businesses in numerous ways since its launch in 2022. So, it should come as no surprise that ChatGPT can also assist with one of the most widely deplored professional tasks – building a resume.

Whether you feel uncomfortable writing about your strengths and accolades or simply don’t have the time to write a tailored resume for each job you apply for, using ChatGPT can be a great way to jumpstart the writing process, or give your existing document a bit of a makeover.

If you’re interested in using AI to streamline your job search, we outline how the chatbot can be used to create a resume that stands out from the crowd. We also include prompt examples and screenshots from ChatGPT, to guide you along every step of the process.

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Create a Competitive Resume With ChatGPT in 6 Simple Steps

Writing or updating a resume with ChatGPT is simple, as long as you know what you’re doing. Follow the steps below to create a resume, tailored to the job you’re interested in.

• Gather your information
• Open ChatGPT and craft your first prompt
• Enter your personal experience
• Enter information about the job description
• Enter information about the hiring company
• Edit and refine your resume

1. Gather your information

Before you even open ChatGPT, we recommend having all of your important information at hand. This will prevent you from switching between tabs when crafting your prompt, and will also make it easier for you to refine your resume in later stages.

The type of information you prepare will depend on you and the position you are applying for. However, as a general rule of thumb, we recommend covering the following categories.

• Contact details – This will include your mobile number, professional email, and address if relevant
• Education – Write down your education history, including the names of the institutions you studied at, your majors or subjects, your grades, the dates of graduation, and any other relevant information.
• Work experience – If you have one, make sure you have a copy of your current resume to hand. If not, compile information from your previous jobs, including your responsibilities, and information about the companies.
• Certifications – If you have any certifications or qualifications that are relevant to your role, or make you seem like more of a credible candidate, gather this information and think about how these achievements can be leveraged to improve your hiring potential
• Skills – This is a good time to summarise your best hard and soft skills too. However, be as specific as possible and make sure you only write down skills that relate to your prospective role.

2. Open ChatGPT and craft your first prompt

Once all your information is at hand, open ChatGPT and create an account if you haven’t already. Then, craft an introductory prompt requesting ChatGPT to build you a resume. We’d also recommend asking the chatbot to avoid using overused or cliche terms in your opening prompt to prevent your resume from looking like a carbon copy.

If you’re stuck for inspiration, here’s an example prompt:

I am writing a resume and I need your help. You are going to act as a professional resume writer, and are going to avoid using cliche terms. Do you understand?

After you’ve entered this prompt, ChatGPT will ask you for your following experience.

3. Enter your personal experience

Now it’s time to make your resume personal. Use all the information you compiled in the first step, and feed it into your next prompts for ChatGPT. You have two options here. You can either paste your entire current resume into ChatGPT or highlight the most important bits in the prompt, to keep things succinct.

Here’s an example of a prompt you could create below. We chose to break the prompt into different chunks but feel free to format the input how you like.

I am going to give you my personal information so you can make sure the resume reflects my personal experience and qualifications. I am a [Insert Current Job Title), with a degree in [Insert Course] from [Insert Name of Institition], which I graduated from in [Insert graduation date] with a [Insert Your Final Grade]. Since graduating, I’ve worked as a [Insert Previous Position] for [Insert Name of Previous Company] between [Insert Dates]. My main responsibilities at GoodContent included [Insert Main Responsibilities]. In my current role in [Insert Name of Current Company], I [Insert Current Responsibilities]. I have a number of hard and soft skills including [List Skills]. I also have a certification in [Insert Certifications]. Write my resume.

4. Enter information about the job description

Unless you’re creating a multi-purpose resume that you’re planning to tailor to specific job descriptions down the line, this is a good time to add more context about the job you’re planning to apply for. You can do this by simply pasting the job description into the chatbot, as we did in the example prompt below.

I am applying for a job as a [Insert Job Title]. I am going to provide you with the job description I am going to apply for. Can you read this carefully? [Insert Full Job Description]

For best practice, we’d recommend including as much information in this step as possible. However, if some details in the job description don’t apply to you as much as others, you can choose to leave these out.

5. Enter information about the hiring company

To make sure your resume is as targeted as possible, you should enter more information about the company itself next.

We’d start by telling ChatGPT exactly what you’re going to do. Let it know you’re going to be providing it with more information about the company that’s hiring, and then enter basic information about the company, including its name and core function. You can also paste information from the ‘About Us’ page on the company’s website, to make your prompt as rich as possible. Use the example prompt below for inspiration.

Now I’m going to provide you with more information on the company that’s hiring, so you can make sure my resume is tailored to their pain points and hiring needs. The company name is [Insert Name of Company] and their central mission is as follows: [Insert More Informatio About the Company]. The website’s about you page is as follows: [Insert Company’s ‘About Us’ Page]

6. Edit and refine your resume

After completing these steps, ChatGPT will have created a rough resume for you. While it may look decent, now is a good time to give it a read over, and identify areas that could be improved upon.

• Edit the format – ChatGPT can only generate text outputs, so you’ll have to format the resume yourself. The way you format the document is up to you, but for scannability purposes, make sure all the key information is bullet-pointed.
• Use active tense – Ensure your resume uses the active tense as much as possible, especially when speaking about your current work experience. This will make you appear more confident, and will grab the attention of the reader.
• Check the content – ChatGPT does a good job of building a resume based on the content you provide. However, if you think the resume should place more emphasis on certain experiences or skills, don’t be afraid to craft new prompts to achieve this.
• Watch out for generic language – ChatGPT has a habit of creating generic-sounding responses. To make sure your resume has a human touch, comb through the copy and substitute cliche, or frilly terms with something less formulaic.
• Add contact details – Once you’re happy with the result, add the personal contact details you prepared in the first step.
• Choose a template – Paste the ChatGPT-created resume into a template of your choice. Make sure that this template is appropriate for the industry that you are applying within, and avoid models that are too stylized and complicated. If you don’t want to pay for a template, you can choose a free one with platforms like Canva and Indeed.

Consider Using a Dedicated AI Resume Builder

ChatGPT does an excellent job at creating resumes, especially if you’re armed with useful tips and tried-and-tested prompts. Also, a massive perk of the platform is that it’s completely free to use too, which is a huge boon if you’re looking to save money during the job search.

However, if you’re willing to invest in your professional future, AI-enabled resume builders let you create and edit resumes in even fewer steps, and offer far more useful features than ChatGPT. Most AI resume builders will ask you to input your qualifications and experience, and then take care of everything else, saving the hassle of entering different prompts.

Aside from generating and refining text, lots of AI resume builders format and design your document too, eliminating the need to switch between platforms. After researching the best options on the market, we decided that Zety Resume Builder is the best due to its impressive range of templates and intuitive “final summary” feature.

There are loads of great pieces of software to choose from, though. Compare the best platforms in our guide to the best free and paid resume builders .

Stay informed on the top business tech stories with Tech.co's weekly highlights reel.

We're sorry this article didn't help you today – we welcome feedback, so if there's any way you feel we could improve our content, please email us at [email protected]

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How to Write a Cover Letter: A Comprehensive Guide with Examples (2024)

Crafting a compelling cover letter is the first step towards landing an interview. It’s usually the first impression an employer gets before even seeing your resume, and it will help to set the tone and establish your personality before getting into your qualifications and suitability for the position.

Whether you're applying for a job, internship, or generally submitting your resume for consideration, understanding how to write a cover letter can significantly enhance your chances of success.

What is a Cover Letter?

A cover letter is a formal document accompanying your resume that introduces yourself to potential employers, highlighting your qualifications, experiences, and interest in a specific job or internship. It offers you the opportunity to showcase your personality and passion for the role in a more personalized manner than a resume alone.

Cover Letter Format

The format of a cover letter typically follows a standard business letter structure. It includes your contact information, the date, the recipient's contact details, a salutation, body paragraphs, and a closing. Ensure that your cover letter is concise, well-organized, and visually appealing, using a professional font and maintaining consistent formatting throughout.

As your cover letter will often be sent as an email, check this guide on how to write an email for some general tips on subject lines, email greetings, structuring the main content, and signing off.

Cover Letter for a Job

When applying for a job, a cover letter for your resume is often expected, and it serves as your initial introduction to potential employers. It should be customized for each position, showcasing how your skills and experiences fit the job requirements. A well-crafted cover letter can distinguish you from other applicants and increase your chances of securing an interview, especially if you can show that you’re genuinely aligned with the company’s goals.

Cover Letter for an Internship

For internship applications, a cover letter is equally essential. It allows you to convey your enthusiasm for the opportunity, relevant skills, and willingness to learn. Even if you have limited professional experience, your cover letter can highlight academic achievements, extracurricular activities, and relevant coursework that demonstrate your potential value to the organization.

Writing a Cover Letter

Let’s get into how to write a cover letter, step by step:

Step 1: How to Address a Cover Letter

When addressing your cover letter, it's essential to find out the name and title of the hiring manager or recruiter whenever possible. Addressing the letter to a specific individual adds a personal touch and demonstrates your initiative. A quick note on how to address a cover letter without a name. If you're unable to identify the recipient, you can use a general greeting such as "Dear Hiring Manager" or "Dear [Company Name] Recruiting Team."

Step 2: What to Include in a Cover Letter

Writing a compelling cover letter requires careful attention to detail and a strategic approach. Begin by thoroughly researching the company and the position to tailor your letter accordingly. Highlight your most relevant experiences and accomplishments, using specific examples to demonstrate your qualifications. Keep your language professional, yet engaging, and avoid using generic templates or clichés. Instead, strive to make a memorable impression that sets you apart from other candidates by showing you understand what the company is about.

Structure-wise, a well-written cover letter should include the following elements:

Introduction : Start by stating the position you're applying for and how you learned about it. Express your enthusiasm for the opportunity and briefly introduce yourself.

Body Paragraphs : Use one or two paragraphs to highlight your relevant experiences, skills, and achievements. Provide specific examples that demonstrate your qualifications and fit for the role. Tailor your content to align with the job description and company's needs.

Closing Paragraph : Summarize your interest in the position and reiterate your enthusiasm for the opportunity. Thank the employer for considering your application and express your willingness to discuss further in an interview.

Closing : End your cover letter with a professional closing, such as "Sincerely" or "Best regards," followed by your name and contact information.

By using this kind of cover letter template, you can keep a clear and structured approach whilst also easily adjusting your content each time to customize it for each specific contact.

Before you send

Remember maintain professionalism throughout and always proofread your cover letter before you send it off. Check this quick list of cover letter dos and don’ts so you can ensure you’ve done everything you can and haven’t made any glaring errors along the way.

Note for students: While it may be reasonable to apply for internships with your university email, it probably won’t come across as particularly professional for proper job applications. Contacting an employer from a free email account with a funny name you made when you were an adolescent also won’t be particularly impressive. You may want to use a service like Inbox.com and create a business email account that shows you’re a serious professional.

Cover letter examples

Here are some short cover letter samples that you can use as templates for your own letter. Note that although the content should be adapted both to you and to the company you’re applying to, a similar structure applies in all cases.

1. Marketing Manager Cover Letter:

Dear [Hiring Manager's Name],

I am writing to express my interest in the Marketing Manager position at [Company Name], as advertised on [where you found the job posting]. With over five years of experience in marketing strategy development, campaign management, and brand positioning, I am excited about the opportunity to contribute to your team and drive results for [Company Name].

In my previous role at [Previous Company], I led cross-functional teams to develop and execute innovative marketing campaigns that resulted in a 30% increase in brand awareness and a 25% boost in lead generation. My ability to analyze market trends, identify customer insights, and leverage data-driven strategies has consistently delivered impactful results and exceeded organizational objectives.

I am particularly drawn to [specific aspect of the company or job description], and I am eager to bring my expertise in digital marketing, social media management, and content development to support [Company Name]'s mission of [mention company mission or values].

Thank you for considering my application. I am enthusiastic about the possibility of joining [Company Name] and contributing to its continued success. I am available for an interview at your earliest convenience and can be reached at [Your Phone Number] or [Your Email Address].

Sincerely, [Your Name]

2. Software Engineer Cover Letter:

I am writing to apply for the Software Engineer position at [Company Name], as advertised on [where you found the job posting]. With a Bachelor's degree in Computer Science and three years of hands-on experience in software development and coding, I am excited about the opportunity to contribute to your team and develop innovative solutions for [Company Name].

In my previous role at [Previous Company], I played a key role in designing and implementing scalable software solutions that optimized workflow efficiency and enhanced user experience. My proficiency in programming languages such as Java, Python, and JavaScript, coupled with my strong problem-solving skills, has enabled me to deliver high-quality software solutions that meet and exceed client expectations.

I am impressed by [specific aspect of the company or job description], and I am eager to leverage my technical skills and passion for innovation to support [Company Name]'s goals of [mention company goals or objectives].

Thank you for considering my application. I am eager to further discuss how my background and expertise align with the needs of [Company Name] and am available for an interview at your earliest convenience. Please feel free to contact me at [Your Phone Number] or [Your Email Address] to schedule a discussion.

3. Graphic Designer Cover Letter:

I am thrilled to apply for the Graphic Designer position at [Company Name], as advertised on [where you found the job posting]. With a strong background in visual communication, brand identity development, and multimedia design, I am excited about the opportunity to bring my creativity and expertise to your team and contribute to [Company Name]'s success.

In my previous role at [Previous Company], I collaborated with cross-functional teams to create visually compelling designs that effectively communicated brand messages and engaged target audiences. My proficiency in Adobe Creative Suite, coupled with my attention to detail and passion for design, has allowed me to deliver innovative solutions that align with client objectives and exceed expectations.

I am particularly drawn to [specific aspect of the company or job description], and I am eager to leverage my design skills and artistic vision to support [Company Name]'s mission of [mention company mission or values].

Thank you for considering my application. I am enthusiastic about the possibility of joining [Company Name] and contributing to its creative endeavors. I am available for an interview at your earliest convenience and can be reached at [Your Phone Number] or [Your Email Address].

What is a cover letter for a job?

A cover letter for a job is a formal document submitted alongside a resume during the application process. It introduces the applicant to the potential employer and highlights their qualifications, experiences, and interest in the specific job position.

What is a cover letter for a resume?

A cover letter for a resume is a document that accompanies a resume when applying for a job. While the resume provides a summary of the applicant's skills and experiences, the cover letter offers additional context and insight into their suitability for the position.

What is the purpose of a cover letter?

The purpose of a cover letter is to introduce the applicant to the potential employer, showcase their qualifications and experiences, and express their interest in the job position. It allows applicants to personalize their application and demonstrate their enthusiasm and suitability for the role.

What does a cover letter look like?

A cover letter typically follows a formal business letter format, including the sender's and recipient's contact information, a salutation, body paragraphs, and a closing. It should be well-organized, concise, and visually appealing, with a professional tone and consistent formatting.

How long should a cover letter be?

A cover letter should be concise and to the point, typically no longer than one page. It should provide enough information to highlight the applicant's qualifications and interest in the position without overwhelming the reader with unnecessary details.

What should be in a cover letter?

A cover letter should include the sender's and recipient's contact information, a formal salutation, an introduction stating the position being applied for and how the applicant learned about it, body paragraphs highlighting relevant qualifications and experiences, and a closing expressing gratitude and interest in further discussion.

How to Start a Cover Letter

To start your cover letter effectively, consider using a strong opening sentence or attention-grabbing statement that immediately captures the reader's interest. You can mention a mutual connection, reference a recent company accomplishment, or highlight a specific aspect of the job that excites you.

How to End a Cover Letter

Ending your cover letter on a high note is crucial to leave a lasting impression. In the closing paragraph, reiterate your interest in the position and express your gratitude for the opportunity to apply. Convey confidence in your ability to contribute to the company's success. Finally, use a professional closing, such as "Sincerely" or "Best regards," followed by your name.

Updated: April 10, 2024 at 4:33 PM

Published: April 10, 2024 at 4:33 PM

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How To Create a Chatbot Step-By-Step

Reasons to make a chatbot for your business

How to make a chatbot from scratch step-by-step.

• Tips on how to build a chatbot

Final thoughts

Chatbots are commonplace now. It’s rare to see a website that doesn’t have a pop-up window with a friendly assistant, or a business that doesn’t redirect users to its Telegram bot. Their presence is inescapable.

So why not join the trend? Chatbots are here for a reason, and having one has many benefits. But what exactly are they and how to get one? In this article, you’ll learn how to make a chatbot and implement it into your workflow, even if you have no coding experience at all.

Seems like every company uses a chatbot nowadays — but what is a chatbot in the first place? To put it simply, it is an automated assistant that can help customers find answers to their questions, place an order, or send feedback in an easy and interactive way. The chatbots are built through dedicated platforms that allow bot owners to fine-tune their functionality and use them in different marketing channels, such as a website or a messenger.

But even before you learn how to create a chatbot and implement it into your business, you must have a clear idea of why you want to have it at all. There are several benefits that you can achieve by setting up a chatbot. It all comes down to two general ideas — improved interaction with the customers and optimization of your own resources. Let’s take a closer look at what you gain when you create a chatbot.

Improve customer service

It’s hard to maintain round-the-clock service, especially when you deal with lots of customers. Luckily, some queries can be automated. Chatbots can easily guide your clients through placing and tracking orders, they can troubleshoot issues and act as intelligent and personalized assistants. Building a chatbot means minimizing the wait for a response and making the customer journey faster and more comfortable.

Generate more leads

Don’t limit your chatbot to the role of a glorified FAQ — make it a star of your marketing and lead generation campaigns. Give your customers something nice and useful in return for their phone number or email address. Program the chatbot to offer a promo code, free PDF, or early access to new products if the visitor gives the chatbot their contacts during the conversation. This way you can effortlessly gather new leads to use in your email campaigns and on other marketing platforms — just create the chatbot and wait!

Reduce costs

Running a 24/7 support team is a big investment of budget and people resources. Chatbot integrations can both save your funds and allow your employees to move their efforts to other tasks. If you host your chatbots in Telegram, the messenger doesn’t charge you anything for its Bot API. And most of the chatbot building platforms have affordable and flexible pricing.

Boost engagement

A conversational chatbot can become a part of your brand identity and motivate clients to use it or visit your website more often. Establish a memorable personality for your chatbot, include a wide variety of interactions, and don’t forget about regular updates to boost engagement. It’s all about creating a companion that will help people keep in touch with your business and return for more.

Building chatbots is not as complicated as it may look. There’s no need to learn to code or hire a specialist, just a suitable platform. There are accessible tools that will make this process quick and straightforward, such as Selzy chatbot builder . With this platform, you’ll be able to create, test, and launch your first Telegram chatbot in under an hour! Why Telegram? This messenger is gradually growing in popularity with 800 million monthly active users worldwide as of July 2023, and its API makes it one of the most accessible platforms to host easy-to-use chatbots.

Here’s the step-by-step process of creating a chatbot with our dedicated platform. And if you need further information, be sure to check out our Help Center to learn all there is to know about chatbots!

Define the purpose and use cases

You need to establish the purpose of your chatbot in the very beginning, as it defines the next development steps. Think of the possible reasons why your clients would need to chat with the bot. Provide help, collect customer’s personal data, give out promo codes, or gather feedback — these are just a few options for the chatbot functionality. You should plan a unique communication scenario for each one of them.

In some cases, it’s better to have separate bots for different situations. For example, Telegram chatbots are a great way to offer customer support to your clients, so you should invest your time into creating a chatbot that can provide help and answer questions. You may also want to use Telegram as a platform to host some form of creative interaction with your audience, such as a quiz or a competition. It may be better to create another chatbot specifically for that, so you don’t overwhelm the user with a cluttered interface.

Get the chatbot token from Telegram

When you are ready to start building the chatbot on Selzy’s platform, your first step is getting a token from the Telegram Bot API platform. This will create a new account within the messenger — the virtual real estate that you will use to host your bot.

To get a token and register a new chatbot, go to @BotFather , open the dialogue, and type in or click /newbot in the menu. Follow the prompts to enter the chatbot name (the one your visitors will see) and username (this will act as the chatbot link).

You will then receive a confirmation message containing your chatbot token, highlighted in red letters. This is the code you should use in your chatbot platform to connect it to Telegram’s Bot API. Copy it and go to the Selzy builder.

Connect the bot to Selzy

Once you’re logged in to the Selzy platform, choose Chatbots in the left menu, and then click Add scenario in the middle of the screen. In the opened scenario, click on the Merge button in the upper right:

It will open a window with a three-step instruction. Enter your chatbot token into the field and click Connect chatbot :

The builder is now linked to the Bot API. You are ready to create your first chatbot in Selzy!

Create the conversation flow

Now that everything is set up, it’s time to start building the chatbot. The process is pretty straightforward. Think of it as a puzzle game that tests your logic. You have a starting point that triggers the conversation. Your aim is to create a natural and clear path for the user to achieve the end goal —  the information or action they came for.

You create flows by moving, editing, and connecting building blocks that represent user choices and your chatbot’s responses. The blocks allow you to create menus, show messages, collect data, and so on. The best thing is that there’s absolutely no coding involved, so the Selzy platform is suitable even for beginners.

Here’s a simple flow that offers users to share their emails to subscribe to a newsletter:

Try to keep the tone of the interaction conversational and engaging. Even though it’s not an AI-based chatbot capable of response generation, it’s always better to maintain the human-like dialogue flow. You can even give your chatbot a character and personality to boost the user experience even more.

Test conversation flows

Once your work on the flow is done, you can save and sync it to your Telegram chatbot by clicking Publish in the upper right corner. Then you can test everything from the user’s side and ask your colleagues to do the same. This stage is your opportunity to fine-tune your chatbots before you start to promote them.

The builder won’t let you publish the bot if there are any crucial mistakes, such as missing filter conditions or broken logic between blocks. So don’t worry — there is little to no chance to launch a non-working chatbot.

Launch and iterate

When you are happy with the chatbot, tell your customers about it and share the link. The bot will run according to the established script. Whenever you receive text messages from customers, they will appear on the Online chats screen in the Chatbots section.

Don’t be shy to ask for feedback. It will help you make your chatbots better and improve their usability. Your customers can give you fresh ideas on what to develop next and how you can enrich the experience of using the chatbot.

Tips on how to build a chatbot and make the most of it

Need some guidance in your chatbot building? Here are some concepts that will help you create top-notch chatbots and win people over.

Focus on solving a real user need

Put yourself into your customers’ shoes. When people encounter issues or want to learn something new, they need clear and straightforward information. You or your developers should always check that your chatbot has a conversation flow that leads to real solutions.

It doesn’t matter if you are creating automated support or plan to make direct sales through the chatbot — the same principle works for any type of bot. Use analytics to narrow down cases that your audience might need help with the most. Then try to condense as much user benefit into the bot as possible to ensure the most user-friendly experience. If you are building the chatbot solely to hunt for leads but fail to make it useful to the customer, this might lead to frustration.

Keep the conversations short and concise

One of the main ideas behind chatbots is the illusion of natural conversation. People use them to get what they need and do it fast. When you engage in a natural dialogue, you expect your companion to directly reply to your questions, not cite the user manual. That’s why it is not the greatest idea to put walls of text into the chatbot.

Real people keep their replies short. When building the script, keep the length of initial greetings and clarifying questions to one or two sentences. Use longer messages to give important information such as instructions and confirmations. This way the chatbot will serve its purpose while being fast and pleasant to use.

Give the bot a personality

Speaking of fun, why not make your chatbot feel like a person? This will make the experience of using it more akin to having a real conversation and not just pressing buttons in a robotized box.

Personified assistants tend to be more likable and memorable. They can even boost your brand image and open new possibilities for communication with your audience. Professionals argue that it is crucial to give your chatbots some sort of human traits to stand out on the market. But be sure to make the personality align with the tone and feel of your business. For example, building a playful child-friendly mascot for a law firm would be counterintuitive, to say the least.

Integrate with other channels

Don’t treat chatbots as the ultimate solution to all your business needs. There are situations when the algorithm is just not enough — cases where only human interaction can solve your client’s issue. This is where your customer support comes in, taking over the scripted chatbot.

And there are always marketing opportunities for integrating your chatbot with other channels. Invite people from your website to interact with the chatbot, gather their information through prompts, and use it to send out personalized newsletters through email marketing automation tools. Pick topics and offers based on what you learn from their interactions with the bot and approach clients with what’s important to them. The omnichannel approach is the real deal, and the chatbots can easily be the centerpiece of it.

Update the bot continuously

Don’t stop at the 1.0 release. Just as any other product that you deal with, chatbots need to grow and evolve. As your business develops, the chatbot should reflect the changes and improvements. When you introduce new products, widen your area of operations, or run a sale, be sure to add it to the bot as well.

And don’t neglect what’s already there. You might want to change, update, or improve older information to make it more relevant. Or you can iterate between different versions of certain responses to see what works best. Once again, your chatbot should feel somewhat close to a real human being, and it’s only natural for a person to grow and become more efficient at what they do.

Gather user feedback

Customers are the most important part of your business. When you roll out a new product or feature, you should at least get to know what they think about it. Chatbots are no exception. Offer your users to write back about their experiences and what they would want to improve in the chatbot. They may point you towards a direction you didn’t think about or deemed unimportant.

This is just another way of making the interaction between your brand and your clients feel like a proper dialogue. Let people see that you really listen, and build relations based on mutual trust and loyalty.

Track performance

Keep up with the conversations and use analytics to see what happens when people use your bot. Selzy’s bot platform lets you see the number of interactions and clicks for each separate block that you’ve added to your scenario. This way you can see what your customers really use the bot for and how their conversations are going.

These analytics can tell you a lot not only about the chatbot but about your business as well. If a lot of people click on the same issue in the FAQ section of the bot, that may signal that some part of your product doesn’t work as intended. Or you may see some interest towards features that you never deemed important. That’s the power of keeping in touch with your audience, and chatbots offer yet another way to do so.

Having a chatbot may seem like a secondary thing to do, but it opens up a number of possibilities. Getting to know your customers a little bit better, having another way to speak directly to them and get their feedback — these are just a few of the benefits that you can have by using chatbots. Add an improved brand image and integrations with other channels and you have a stellar new tool for your marketing arsenal.

Using chatbot builders is easy and doesn’t involve any coding at all. Just follow the few easy steps:

• Think of the purpose and use cases
• Pick the best chatbot platform that works for you 
• Get the API and connect your bot
• Create the conversation flow and build anything you’d like
• Publish the bot and keep updating it

When all is down, invite people into your bot and let it speak for you, quite literally!

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21 surefire ways to grow your email list with detailed explanations and hand-picked examples. Based on research and 10+ years experience in email marketing.

5 Easy-to-Use Online Resume Tools to Make Better CVs and Land Jobs

T he first step to landing your dream job is to make a resume that will impress any recruiter. From open-source and privacy-friendly online CV makers to AI-assisted cover letters, these free tools make it easier than ever to create a resume that will stand out from the crowd.

1. OpenResume (Web): Open Source, 100% Free and Ad-Free, Privacy-Friendly

A common issue with several online resume builders is that even though they tout they are free, there are several hidden clauses. They'll have ads, or ask you to sign up to store your personal and professional information on their servers or ask for a fee to remove watermarks when downloading the final PDF. OpenResume is an attempt to solve all those issues by building an open-source, completely free, and ad-free online resume builder which also protects your privacy.

OpenResume guides first-time resume makers to create a new CV with a template that relies on best standards and practices. Simply fill the data in the boxes as asked, and you'll see the resume updating in real-time in the preview. You can tweak colors, fonts, and paper size at any time.

The app works in your browser cache, so you won't be sending any of this data to the internet, keeping your information private and safe. OpenResume also includes a parser to check how ATS systems will read your CV, letting you then write an ATS-friendly resume .

2. Leet Resumes (Web): AI Analyzes and Upgrades Your Current Resume

After using writers to create thousands of free resumes for job applicants, Leet Resumes has trained an AI to analyze those resumes and use those learnings to make changes to your existing resume. It's completely free too.

Start by uploading your current resume as a PDF or DOC file. Leet Resumes will then take you through a series of steps to spruce up the CV. It will determine what your next job positions could be, suggest words and skills to add to your current resume, and coax information from you through pointed questions. Once you finish the questionnaire, Leet Resumes will create a new CV for you with all this information.

You can download the resume for free and then even tweak it if you want to make changes. Leet Resumes follows only one resume template design, but it's a standard recommended by founder Marc Cenedella, an expert in recruiting who has also written multiple books on how to write winning resumes.

3. Chat Career (Web): AI-Crafted Resume Tailored for Job Postings

One of the essential tips for a winning resume is to tweak it slightly for each job that you're applying for. It shows you have read the job posting and understood the requirements. Chat Career uses AI to help you make such tailored resumes.

When you start the app, you'll need to add the job description from the company's posting. Then, you can either upload your current CV, give it access to your LinkedIn bio, or craft a new resume from scratch. Chat Career will then review whether you are fit for the job. The AI asks questions in a chat window, much like using ChatGPT. Answer questions in plain English, and provide as many details as you want.

It will brainstorm with you about how you should highlight your experience and qualifications and even suggests how to add missing elements for maximum job fit. Once the process is done, you'll get a new resume, ready to send to this job. And if you save your profile, you can then use Chat Career to quickly generate tailored resumes for any future job postings.

4. CoverLetterGPT (Web): Generate Cover Letters Quickly With ChatGPT

Much like tailoring your CV for the job description, it's good practice to write a cover letter that addresses the hiring manager directly. The key to writing a good cover letter is to succinctly explain why you are the right fit for the job, how your resume will reflect that, and to display your personality through your words. A lot of people struggle with it, but the whole process is much smoother when AI assists you.

As the name suggests, CoverLetterGPT will help you write a cover letter using ChatGPT without needing to learn ChatGPT prompts or even create an OpenAI account. Add the job title, company, job description, and upload your current CV. Once CoverLetterGPT analyzes this input, it'll spit out a cover letter in a few seconds that you can copy-paste into a document.

CoverLetterGPT also lets you easily prompt ChatGPT to change any sentence or paragraph in the cover letter it has generated. Highlight the text, and you'll get an option to ask ChatGPT to make it more concise, detailed, professional, or informal. You can also ask for a whimsical sign-off to add a little fun to your letter.

5. SwiftCV (Web): Free, Beautiful Personal Online Resume Web Page

Can you really afford to apply for a job in the 2020s without an online CV? And it needs to look a little better than a basic web page where you've uploaded your resume as a PDF. SwiftCV makes it easy for anyone with no knowledge of creating websites to make a beautiful online resume that you can share with recruiters.

Create an account, and you can start adding details in different sections, as prompted by SwiftCV. You can also import your LinkedIn profile to quickly populate your online CV. The app makes good use of company logos, font colors, sizes, and other icons to make a resume that looks modern and professional. It also follows a responsive design, so your CV can be read on a computer or phone.

In the end, you'll get an online CV with a custom URL for you. SwiftCV also shows you analytics data of people who viewed your profile, so you can track who is interested. The free version has a few limitations (such as the downloadable PDF and website having SwiftCV branding), but most job-seekers probably don't need to pay for the premium version.

Don't Rely on AI Alone

It's amazing how AI is helping users to create better resumes and CVs, especially for those who don't have senior professionals to guide them through the process. But you do run the risk of not standing out from the crowd if you over-rely on AI. To add a personal touch, use the AI suggestions as a starting block, and edit it to infuse your personality into the resume or cover letter.

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Chatbot design tips, best practices, and examples for 2024.

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Are you looking to enhance your customer service experience with a chatbot in 2024? 

With 74% of internet users preferring chatbots for straightforward questions, it's clear that these AI-driven assistants are not just a trend but a cornerstone of modern customer interaction strategies. 

Chatbots offer a unique blend of efficiency, accessibility, and automation, making them an invaluable tool for businesses aiming to stay at the forefront of customer service technology.

This guide covers key chatbot design tips, best practices, and examples to create an engaging and effective chatbot. We'll discuss defining your chatbot's purpose, choosing the right type, optimizing the UI, ensuring smooth transitions to human support, and what to avoid for a successful chatbot setup.

Whether introducing a chatbot or looking to refine your existing chatbot strategy, this article will provide you with the insights you need to make informed decisions and create a chatbot experience that resonates with your users in 2024.

What are chatbots?

Chatbots, enhanced by AI, are designed to simulate human-like conversations with users, increasingly utilizing natural language processing (NLP) to provide personalized and efficient responses. They have transitioned from straightforward rule-based systems to complex AI platforms, offering immediate and accurate assistance for a wide range of customer inquiries 24/7. 

In 2023, chatbots across various platforms conducted 134,565,694 chats , highlighting this technology's widespread adoption and effectiveness.

ChatBot exemplifies this evolution with its no-coding, secure platform for creating AI chatbots, streamlining deployment, and enhancing user experience without relying on third-party AI providers.

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What is chatbot design?

Chatbot design combines UX/UI design, conversational AI , machine learning, and copywriting to craft effective chatbot interactions. Understanding user needs and business processes ensures chatbots deliver seamless communication and positive business outcomes. 

ChatBot's platform demonstrates this by offering an intuitive, no-code setup that democratizes conversational AI, enabling businesses to create chatbots that are both user-friendly and aligned with business objectives, thus providing exceptional support and maintaining data security internally.

Chatbot design: 13 tips and best practices

Designing a chatbot requires thoughtful consideration and strategic planning to ensure it meets the intended goals and delivers a seamless user experience. 

Here are some crucial tips and best practices to guide you through the process:

1. Clarify your chatbot's purpose

Understanding the purpose of your chatbot is the foundation of its design. It's vital to ask yourself why you're integrating a chatbot into your service offering. 

A chatbot should be more than a novel feature; it should serve a specific function that aligns with your business objectives and enhances user experience. Whether it's to provide immediate customer support, answer frequently asked questions, or guide users through a purchase process, the purpose of your chatbot must be clear and focused.

A well-defined goal not only influences the development of your chatbot technology but also ensures every interaction through graphical user interfaces or messaging apps adds value to the user's experience. By pinpointing the exact challenges and tasks your chatbot will address, you can tailor its capabilities to meet those needs effectively. This strategic approach optimizes the chatbot's utility and aligns it more closely with your business goals, leading to a more effective and efficient deployment.

It is crucial to incorporate a thorough understanding of your business challenges and customer needs into the chatbot design process. This ensures that the chatbot meets your users' immediate requirements while supporting your long-term business strategies. 

ChatBot, for example, leverages its platform to provide practical solutions that align with the business's overarching objectives, ensuring that the chatbot delivers meaningful and impactful interactions.

2. Select the right type of chatbot

Selecting the right chatbot platform and type, such as an AI chatbot , is critical in ensuring its effectiveness for your business. The distinction between rule-based and NLP chatbots significantly impacts how they interact with users. 

Rule-based chatbots operate on predefined pathways, guiding users through a structured conversation based on anticipated inputs and responses. These are ideal for straightforward tasks where the user's needs can be easily categorized and addressed through a set series of options.

On the other hand, NLP chatbots offer a more dynamic and flexible interaction style. They understand and process user inputs in a more human-like manner, making them suitable for handling complex queries and providing personalized responses. By learning from interactions, NLP chatbots continually improve, offering more accurate and contextually relevant responses over time.

For businesses looking for an immediate solution to manage customer inquiries or to support a limited customer service team, an NLP chatbot can be a more suitable option. It requires no coding for setup and can integrate a comprehensive knowledge base to provide accurate responses quickly. This adaptability makes it a valuable tool for businesses aiming to enhance their customer service experience without the extensive resource investment required for traditional support channels.

3. Understand your platform's capabilities and limitations

Selecting the right development platform is critical in creating an effective chatbot. It's essential to choose a platform that not only aligns with your chatbot's intended purpose and complexity but also offers the flexibility and functionality you need. Each platform has its unique strengths and limitations, and understanding these will enable you to optimize your chatbot design to its full potential.

For instance, some platforms may offer robust rule-based conversation models but lack the ability to craft unique, dynamic responses to unexpected user queries. This limitation could restrict the versatility of your chatbot in handling more nuanced interactions. On the other hand, platforms that allow for more sophisticated input, such as those utilizing NLP technologies, may require a deeper understanding of coding to fully exploit their capabilities.

The ideal platform balances ease of use with powerful features, enabling you to deploy an intelligent chatbot without extensive technical support. Look for a platform that simplifies the creation and management of your chatbot, such as ChatBot , which allows for quick setup and customization through user-friendly interfaces. This approach ensures that your chatbot can be both sophisticated in its functionality and straightforward in its deployment, making it accessible to businesses of all sizes.

4. Define personality and tone

Your chatbot's character and manner of communication significantly influence user engagement and perception. Crafting your chatbot's identity to mirror your brand's essence boosts engagement and fosters a deeper connection with users. It goes beyond mere dialogue, focusing on the style and approach of interaction. 

By leveraging screenwriting methods, you can design a distinct personality for your Facebook Messenger chatbot, making every interaction functional, engaging, and memorable. The chatbot name should complement its personality, enhancing relatability.

Aligning your chatbot's demeanor with your brand's ethos is crucial. Some brands may find a humorous and witty chatbot aligns well with their identity, while others may opt for a more direct, helpful, and courteous approach. The objective is to create a chatbot experience that feels intuitive and is in harmony with the user's expectations and your brand's narrative.

However, it's essential to recognize that 48% of individuals value a chatbot's problem-solving efficiency above its personality. This statistic underlines the importance of balancing a compelling personality with the chatbot's effectiveness in addressing user needs, ensuring that the chatbot delivers practical value in every interaction.

5. Design intuitive user flows and conversations

Creating intuitive user flows and conversations is crucial for a seamless chatbot experience. By mapping out user flows that mirror typical interaction patterns, you can design straightforward, relevant, and genuinely helpful conversations. This planning phase is instrumental in anticipating user needs and providing clear pathways for task completion.

Ensuring that conversations with the chatbot, especially when integrated into messaging apps, feel natural is paramount. Each interaction should smoothly guide users toward their objectives, allowing for questions and additional input along the way. This approach makes the chatbot more user-friendly and more effective in achieving its purpose.

Moreover, mapping out conversations helps identify potential sticking points where users might need additional support. This insight is invaluable for continuous improvement, allowing you to refine interactions, introduce new features, and tailor messages based on user feedback. The goal is to create a chatbot that meets users' immediate needs and evolves with them, enhancing the overall customer experience.

6. Optimize the chatbot UI for user-friendliness

A chatbot's user interface (UI) is as crucial as its conversational abilities. An intuitive, visually appealing UI enhances the user experience, making interactions efficient and enjoyable. To achieve this, careful consideration must be given to the choice of fonts, color schemes, and the overall layout of the chatbot interface. These elements should be designed to ensure readability and ease of navigation for all users, including those with visual impairments.

Incorporating support for visual aids and ensuring compatibility with screen readers are essential steps in making your chatbot accessible to a wider audience. This inclusivity broadens the potential user base and reflects positively on your brand's commitment to accommodating diverse needs. 

Furthermore, the chatbot UI should be designed to be responsive across different devices and platforms, providing a consistent and seamless experience regardless of how users choose to interact with it.

7. Disclose the chatbot's nature

Transparency is key in building trust and setting realistic expectations with users. It's important to clearly disclose that users are interacting with a chatbot right from the start. This honesty helps manage users' expectations regarding the type of support and responses they can anticipate. Acknowledging the chatbot's automated nature reassures users that while their interactions may not be with a human, the designed system is capable and efficient in addressing their needs.

This transparency fosters trust while preparing users for the type of interaction they can expect, minimizing potential frustration. It's a practice that encourages a more forgiving and understanding user attitude towards limitations the chatbot might have. By setting clear expectations, users are more likely to appreciate the chatbot's assistance and less likely to be disappointed by the lack of human touch in responses.

8. Plan for misunderstandings and errors

Despite advancements in chatbot technologies, misunderstandings and errors are inevitable. Therefore, it is crucial to design chatbots that can handle these situations gracefully. Creating a chatbot that can offer clarifications, suggestions, or the option to restart the conversation can significantly improve the user experience during misunderstandings.

Designing for error handling involves preparing for the unexpected. Implementing creative fallback scenarios ensures that the chatbot remains helpful and engaging, even when it cannot fully understand or fulfill the user's request. This approach includes crafting error messages and responses in plain language to avoid confusion and ensuring that the chatbot can effectively guide users to the main conversation flow.

Moreover, introducing variety in the chatbot's responses to misunderstandings can mimic the dynamics of a human conversation, making the interaction feel more natural and less repetitive. Providing users with alternative options or buttons to choose from when the chatbot cannot proceed as expected helps maintain engagement and guides users smoothly back into the productive interaction pathways.

9. Incorporate visuals

Enhancing chatbot interactions with visuals such as images, videos, and multimedia elements significantly boosts user engagement and comprehension. Research highlights the human brain's capacity to process visuals much faster than text, suggesting that incorporating visual content can more effectively capture and retain user attention. 

For instance, a chatbot could display images of products, maps to locate stores, or even videos demonstrating how to use a service or product. This not only makes the interaction more informative but also more enjoyable.

Utilizing visuals creatively can also add a layer of personality to chatbot conversations. Humorous gifs or playful images can lighten the mood and make the experience more memorable for users. Furthermore, visual elements like brand logos, icons, and carousels can guide users through your website, seamlessly integrating with the chatbot's conversational flow. This visual guidance aids users in exploring products, services, and FAQs more efficiently, enhancing the overall user experience.

Providing documents directly through chat interactions represents another valuable use of visuals and multimedia. By enabling chatbots to send important documents, such as shipping labels or registration confirmations, the process becomes smoother for the user, eliminating the need for additional steps or human agent intervention. This feature underscores the versatility and utility of integrating visual elements into chatbot designs, making them engaging and functionally comprehensive.

10. Educate users on how to interact with your chatbot

Optimizing the user's experience with your chatbot starts with proper education on how to interact effectively. Clear, upfront instructions on using specific commands or phrases can significantly enhance the efficiency of the interaction. For instance, informing users about the types of inquiries the chatbot can handle or suggesting keywords and phrases for quicker resolutions can streamline the conversation and lead to faster solutions.

During periods of inactivity or silence in the conversation, the chatbot can proactively offer tips or display button options for common requests, guiding users through their journey. This aids in maintaining the flow of the interaction and educates users on utilizing the chatbot more effectively in future interactions.

Such strategies improve the immediate experience and empower users by making them more familiar with the chatbot's capabilities. By educating users on the most efficient ways to communicate with the chatbot, businesses can ensure that their customers get the most out of their interactions, leading to higher satisfaction and better engagement.

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11. Balance proactive and reactive interactions

Finding the right balance between proactive and reactive interactions is crucial for maintaining a helpful chatbot without being intrusive. Proactive interactions, such as greeting users with offers or information based on their browsing behavior, can enhance the user experience by providing value at just the right moment. For example, a chatbot might offer a discount code after noticing a user has been viewing a product for a certain period, making the interaction feel personalized and timely.

However, it's important to ensure that these proactive prompts are delivered in a way that considers the user's experience, typically by placing them in non-intrusive areas of the screen. This strategic placement ensures that the chatbot's messages are noticed without overwhelming the user, adhering to best practices in chatbot UX design.

Moreover, the content of these messages should be carefully considered to ensure relevancy and value. While recommending related products or services can be helpful, bombarding users with unrelated offers can be off-putting. Tailoring suggestions to fit the user's current needs and interests, such as recommending accessories for a recently viewed product, can enhance the user experience by providing genuinely useful information. This thoughtful approach to balancing proactive and reactive chatbot interactions fosters a more engaging and satisfying user experience.

12. Ensure easy transition to human support

Integrating an easy option for users to escalate their inquiries to human support is crucial for maintaining high levels of customer satisfaction. Despite the efficiency and availability of chatbots, there are situations where the need for human empathy, understanding, and decision-making is irreplaceable, especially in handling complex issues or complaints. Designing your chatbot with a seamless transition mechanism to human agents ensures that users feel supported and valued throughout their interaction with your service.

This transition should be smooth and intuitive without requiring users to repeat themselves or navigate cumbersome processes. By offering a clear option within the chatbot conversation on platforms like Facebook Messenger for users to escalate their query to a human agent, you ensure a positive user experience, even if their needs exceed the chatbot's capabilities. Such a feature enhances customer support and builds trust in your brand by demonstrating a commitment to comprehensive care.

13. Use A/B testing to refine conversations

A/B testing is a powerful tool in optimizing chatbot interactions to ensure they meet user needs and preferences effectively. Testing different messages and conversation flows allows you to gather invaluable insights into what resonates most with your audience. This method involves presenting two variants of the chatbot's conversations to users and then analyzing which performs better in engagement, satisfaction, or achieving specific objectives.

Regularly employing A/B testing , informed by user research, allows for the continual refinement of your chatbot’s communication strategies on conversational interfaces. This iterative process helps identify the most effective ways to present information, interact with users, and guide them toward desired actions or outcomes. Through consistent testing and analysis, you can enhance the chatbot's effectiveness, making it a more valuable asset in your customer service and engagement toolkit.

Things to avoid during your chatbot design

While designing a chatbot, certain pitfalls can detract from user experience and efficiency. Navigating these carefully is essential to ensure your chatbot serves its intended purpose effectively and enhances user interactions.

Here are key aspects to avoid:

• Overcomplicating the conversation flow: Users appreciate simplicity and clarity. Avoid creating convoluted paths that confuse users.
• Ignoring user feedback: Continuous improvement is crucial. Neglecting user input can prevent your chatbot from evolving to better meet user needs.
• Lack of personalization: Treating all users the same can make interactions feel impersonal and generic. Avoid missing opportunities to tailor conversations to individual user preferences or history.
• Failing to set clear expectations: If users expect human-like interactions from a chatbot that can't deliver, frustration is inevitable. Be transparent about your chatbot's capabilities.
• Overusing automated responses: While automation is the chatbot's strength, relying too heavily on canned responses can make the conversation feel robotic and unsatisfactory.
• Making it hard to reach human support: Ensure users can easily escalate to human support when needed. A chatbot should facilitate, not hinder, customer service.

By steering clear of these common mistakes, you can design a chatbot that truly enhances user experience, aligns with your brand, and fulfills its intended purpose within your customer service ecosystem.

Elevate your chatbot design with ChatBot

Discover why ChatBot is the go-to platform for creating engaging, efficient, and user-friendly chatbots:

• Intuitive Visual Builder : Design sophisticated chatbots easily, no coding required.
• Advanced AI and NLP: Ensure human-like understanding and responses for natural user flows.
• Customizable templates: Kickstart your design with templates for various business needs.
• Seamless integration: Enhance user experience with easy integration and scalability.
• Robust analytics: Utilize analytics and A/B testing for continuous chatbot improvement.
• Community and support: Gain insights and support from a dedicated team and user community.

ChatBot simplifies AI chatbot development on chatbot platforms while offering advanced features, including graphical user interfaces, to meet your business's unique needs, making it the perfect choice for elevating your customer engagement strategy.

Designing a chatbot in 2024 requires a thoughtful blend of technological savvy, user-centric design principles, and strategic planning. By following the tips and best practices outlined in this guide, you can create a chatbot that not only meets but exceeds user expectations, driving enhanced customer satisfaction and engagement. Remember, a well-designed chatbot is more than just a tool; it's an extension of your brand's customer service philosophy. 

With ChatBot, you have everything you need to craft an exceptional chatbot experience that is efficient, engaging, and seamlessly integrated into your digital ecosystem. 

Start designing your chatbot today to unlock the full potential of AI-powered customer interactions in 2024 and beyond.

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